.Chartogy File Virus – Remove It and Restore Files

.Chartogy File Virus – Remove It and Restore Files

This article will aid you in removing the Chartogy ransomware fully. Follow the ransomware removal instructions provided at the end.

The .Chartogy file virus is the name of ransomware which is a variant of Globe Imposter. The extension it places to all files after encryption is .Chartogy. After encryption, a ransom note shows up with instructions on how to pay the ransom and allegedly recover your files. Keep reading and find out what ways you could try to potentially restore your data.

Threat Summary

NameChartogy
TypeRansomware
Short DescriptionThe ransomware encrypts files on your computer system and it shows a ransom note afterward.
SymptomsThis ransomware virus will encrypt your files and place the .Chartogy extension on each one of them.
Distribution MethodSpam Emails, Email Attachments
Detection Tool See If Your System Has Been Affected by Chartogy

Download

Malware Removal Tool

User ExperienceJoin Our Forum to Discuss Chartogy.
Data Recovery ToolWindows Data Recovery by Stellar Phoenix Notice! This product scans your drive sectors to recover lost files and it may not recover 100% of the encrypted files, but only few of them, depending on the situation and whether or not you have reformatted your drive.

.Chartogy File Virus – Delivery Methods

Chartogy ransomware might spread its infection via different ways. The payload file which executes the malicious script for this ransomware, that in turn infects your computer machine, is circling around the Internet. Samples of this ransomware have been found by a few different malware researchers. You can see the detections of some security vendors for one such sample embedded into an executable file by checking the image taken of the VirusTotal service here:

The Chartogy ransomware might be using other ways to deliver the payload file, such as social media and file-sharing sites. Freeware applications found on the Web could be promoted as helpful but also could hide the malicious script for this virus. Before opening any files after you have downloaded them, you should instead scan them with a security program. Especially if they come from suspicious places, such as emails or links. Also, don’t forget to check the size and signatures of such files for anything that seems out of place. You should read the ransomware prevention tips given in the forum.

.Chartogy File Virus – Technical Insight

The Chartogy ransomware is a cryptovirus, which has been discovered by malware researchers. When the Chartogy ransomware encrypts your files, it will put the .Chartogy extension to every file and display a ransom note with payment instructions. The virus is a GlobeImposter variant.

The Chartogy ransomware can be set to make new registry entries in the Windows Registry to achieve a higher level of persistence. Such entries are usually designed in a way that will start the virus automatically with every launch of the Windows Operating System, such as the example shown here:

→“HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run”

The ransom message is placed inside a file called how_to_back_files.html. This is how it looks:

The ransom note states the following:

YOUR PERSONAL ID

ENGLISH

YOUR FILES ARE ENCRYPTED!

TO DECRYPT, FOLLOW THE INSTRUCTIONS BELOW.

To recover data you need decryptor.
To get the decryptor you should:

Send 1 crypted test image or text file or document to [email protected]
(Or alternate mail [email protected])
In the letter include your personal ID (look at the beginning of this document).
We will give you the decrypted file and assign the price for decryption all files

After we send you instruction how to pay for decrypt and after payment you will receive a decryptor and
instructions We can decrypt one file in quality the evidence that we have the decoder.
MOST IMPORTANT!!!

You can not decrypt files cheaper than we offer you. You can refer to other services that promise to
decrypt you, BUT IT WILL BE MORE EXPENSIVE. No one, except [email protected], will decrypt
your files with a guarantee 100%.

Only [email protected] can decrypt your files
Do not trust anyone besides [email protected]
Antivirus programs can delete this document and you can not contact us later.
Attempts to self-decrypting files will result in the loss of your data
Decoders other users are not compatible with your data, because each user‘s unique encryption key

The cybercriminals want you not only to pay the ransom sum, but also send a screenshot of the successful transaction to one of the two email addresses:

You should NOT under any circumstances pay or write to these crooks. Nobody can give you a guarantee that you will get your files decrypted upon payment, plus in that way you will support the criminals and probably motivate them to keep making ransomware viruses.

.Chartogy File Virus – Encryption Process

There is no official list with file extensions that the Chartogy ransomware seeks to encrypt and the article will be updated if such a list is discovered. However, all files which get encrypted will receive the .Chartogy extension appended to them. The encryption algorithm which is used for the virus is currently unknown.

The ransomware could encrypt files, which are from the following file types:

  • Audio
  • Video
  • Database
  • Document
  • Picture

The Chartogy cryptovirus is reported by malware analysts to erase the Shadow Volume Copies from the Windows Operating System by executing the following command:

→vssadmin.exe delete shadows /all /Quiet

The execution of the above-stated command makes the encryption process more viable, as one of the main ways for file recovery is eliminated. Continue reading to find out what methods you can try out to potentially restore some of your files.

Remove .Chartogy File Virus and Restore Files

If your computer got infected with the Chartogy ransomware virus, you should have a bit of experience in removing malware. You should get rid of this ransomware as quickly as possible before it can have the chance to spread further and infect other computers. You should remove the ransomware and follow the step-by-step instructions guide provided below.

Manually delete Chartogy from your computer

Note! Substantial notification about the Chartogy threat: Manual removal of Chartogy requires interference with system files and registries. Thus, it can cause damage to your PC. Even if your computer skills are not at a professional level, don’t worry. You can do the removal yourself just in 5 minutes, using a malware removal tool.

1. Boot Your PC In Safe Mode to isolate and remove Chartogy files and objects
2. Find malicious files created by Chartogy on your PC

Automatically remove Chartogy by downloading an advanced anti-malware program

1. Remove Chartogy with SpyHunter Anti-Malware Tool and back up your data
2. Restore files encrypted by Chartogy
Optional: Using Alternative Anti-Malware Tools

Berta Bilbao

Berta is the Editor-in-Chief of SensorsTechForum. She is a dedicated malware researcher, dreaming for a more secure cyber space.

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