.cryptes Files Virus – How to Delete It + Restore Files

by Ventsislav Krastev | July 26, 2018 | 0 Comments file-encryption, malware, ransomware

Threat Summary .cryptes Files Virus – Update August 2018 .cryptes Files Virus Distribution .cryptes Files Virus – More Information .cryptes Virus – How Does It Encrypt Remove .cryptes Files Virus and Restore Files

This article has been created to explain what is the .cryptes file ransomware, how to remove it from your computer system and how you can restore .cryptes encrypted files.

Yet another mysterious ransomware infection has been discovered by security researchers. The virus aims to encrypt the files on the compromised computers with the main purpose of getting users to pay hefty ransom fee to the cyber-criminals who are behind this virus. The ransomware does this by dropping a ransom note, called HOW TO DECRYPT ALL MY FILES.txt in which the conditions of the extortion are made clear. If your computer has been infected by the .cryptes files virus, we recommend that you read this article. It will help you remove this ransomware virus from your computer and try to recover as many files with .cryptes extension as possible.

Threat Summary

Name	.cryptes Files Virus
Type	Ransomware, Cryptovirus
Short Description	Aims to encrypt the files on your computer and then add a ransom note asking you to pay ransom to get the files back.
Symptoms	Files are encrypted with an added .cryptes file extension. A ransom note, called HOW TO DECRYPT ALL MY FILES.txt is dropped on the victim’s computer.
Distribution Method	Spam Emails, Email Attachments, Executable files
Detection Tool	See If Your System Has Been Affected by malware Download Malware Removal Tool
User Experience	Join Our Forum to Discuss .cryptes Files Virus.
Data Recovery Tool	Windows Data Recovery by Stellar Phoenix Notice! This product scans your drive sectors to recover lost files and it may not recover 100% of the encrypted files, but only few of them, depending on the situation and whether or not you have reformatted your drive.

.cryptes Files Virus – Update August 2018

In August, 2018 .cryptes Files Virus continues to infect computer systems across the World. The latest victims are reported to be from Poland and Italy. The most current malware sample can be seen on the screenshot below:

As you can see above, the VirusTotal service shows detections of the payload file, which has the name RegIstry.exe.

Note the following registry key:

“%APPDATA%\Windows Defender\Monitors.exe”

That key is being set in the Windows Registry under the path of:

→\Software\Microsoft\Windows\CurrentVersion\Run\Windows Defender

Nothing new can be said for the activity of the .cryptes Files Virus, other than victims from various countries are reporting to have their computer files encrypted by this malware threat.

.cryptes Files Virus Distribution

The main infection method of the .cryptes ransomware is conducted based on various different types of activities, the main goal of which is to trick the victim into downloading and running the infection file of the virus that drops the payload files.

One such activity is to send you spam e-mails that contain a maicious e-mail attachment embedded within them. These e-mails may appear like the following:

In addition to e-mail, the infection with the .cryptes ransomware may also be conducted via other methods as well, like being uploaded online while pretend to be a legitimate type of file, from the likes of:

Fake setup of program.
Fake software activator.
Fake crack or patch.
Fake keygen (key generator).

.cryptes Files Virus – More Information

Once the .cryptes files virus has infected your computer, the malware may drop it’s payload files. The files may reside in the following Windows directories:

%AppData%
%Windows%
%SystemDrive%
%ProgamFiles%
%System%
%Temp%
%Local%
%LocalLow%
%Roaming%
%UserProfile%

Once the payload of this ransomware has been dropped, the malware may being to check if your computer has previously been infected by it. If so or if the .cryptes virus is running in a virtual environment, then it shuts down and deletes itself plus does not encrypt any files.

But if not, the .cryptes virus may modify the Windows Registry Editor of the victimized computer, prefferably by creating entries in the Run and RunOnce registry sub-keys:

→ HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\RunOnce
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\RunOnce

In addition to this, the .cryptes ransomware may also delete the shadow volume copies of the infected computers by it, by possibly executing the vssadmin, bcedit and other commands in the Windows Command Prompt as an administrator without giving any chance to victims to stop the deletion.

The .cryptes virus also drops it’s ransom note, called HOW TO DECRYPT ALL MY FILES.txt and having the following ransom note:

All your files have been encrypted!

All your files have been encrypted due to a security problem with your PC. If you want to restore them, write us to the e-mail: dekode@qq.com

In case of no answer in 24 hours write us to theese e-mails: supdecrypt@foxmail.com or supportdecryption@cock.li

You have to pay for decryption in Bitcoins. The price depends on how fast you write to us. After payment we will send you the decryption tool that will decrypt all your files.
Free decryption as guarantee
Before paying you can send us up to 5 files for free decryption. The total size of files must be less than 10Mb (non archived), and files should not contain valuable information. (databases,backups, large excel sheets, etc.)

How to obtain Bitcoins
The easiest way to buy bitcoins is LocalBitcoins site. You have to register, click ‘Buy bitcoins’, and select the seller by payment method and price.
https://localbitcoins.com/buy_bitcoins
Also you can find other places to buy Bitcoins and beginners guide here:
https://www.coindesk.com/information/how-can-i-buy-bitcoins/

Attention!
Do not rename encrypted files.
Do not try to decrypt your data using third party software, it may cause permanent data loss.
Decryption of your files with the help of third parties may cause increased price (they add their fee to our) or you can become a victim of a scam.

The ransom note contains instructions on how to pay BitCoin via Coindesk or Localbitcoisn and then send it to the cyber-criminals. The crooks even offer to decrypt up to 5 files for free as a guarantee that paying the ransom will work. Nonetheless paying the ransom to the crooks behind the .cryptes virus is strongly inadvisable, because you aid the crooks and there is no guarantee that after paying they won’t demand more money and continue the extortion process.

.cryptes Virus – How Does It Encrypt

The .crypted file ransowmare may initially scan your computer for the file types It wishes to render no longer openable. The .cryptes virus encrypts files, based on their file extensions, and the malware looks for file extensions associated with the following logical groups of files;

Audio files.
Video files.
Image files.
File types, associated with documents used by different programs.
Backup file typtes.
Database files.
File types used by often downloaded programs.
Archive file types.

After the encryption process has already finished, the ransomware virus may add the .cryptes file extension to the encrypted files, making them appear like the following:

Remove .cryptes Files Virus and Restore Files

To remove this ransomware virus completely from your computer system, it is strongly reccomended to follow the removal instructions underneath. They have been made so that they aid you in deleting the .cryptes file ransomware either manually or automatically. If manual removal does not seem to be working for you or you lack the experience in deleting this virus manually, experts recommend to turn to a more automated solution. One such solution is to use an advanced anti-malware software, that aims to detect and remove all of the files, related to this ransomware variant completely plus make sure that your computer is protected against future infections as well.

If you want to restore files that have been encrypted by the .cryptes virus, we recommend that you try the alternative methods for file recovery underneath in step “2. Restore files, encrypted by .cryptes Files Virus”. They have been created to help restore as many encrypted files as possible without actually having to pay ransom, although they are not a complete solution to this issue.

Ventsislav Krastev

Ventsislav is a cybersecurity expert at SensorsTechForum since 2015. He has been researching, covering, helping victims with the latest malware infections plus testing and reviewing software and the newest tech developments. Having graduated Marketing as well, Ventsislav also has passion for learning new shifts and innovations in cybersecurity that become game changers. After studying Value Chain Management, Network Administration and Computer Administration of System Applications, he found his true calling within the cybersecrurity industry and is a strong believer in the education of every user towards online safety and security.

How to Remove .cryptes Files Virus from Windows.

Step 1: Boot Your PC In Safe Mode to isolate and remove .cryptes Files Virus

OFFER

Manual Removal Usually Takes Time and You Risk Damaging Your Files If Not Careful!

We Recommend To Scan Your PC with SpyHunter

Keep in mind, that SpyHunter’s scanner is only for malware detection. If SpyHunter detects malware on your PC, you will need to purchase SpyHunter's malware removal tool to remove the malware threats. Read our SpyHunter 5 review. Click on the corresponding links to check SpyHunter's EULA, Privacy Policy and Threat Assessment Criteria

1. Hold Windows key() + R

2. The "Run" Window will appear. In it, type "msconfig" and click OK.

3. Go to the "Boot" tab. There select "Safe Boot" and then click "Apply" and "OK".

Tip: Make sure to reverse those changes by unticking Safe Boot after that, because your system will always boot in Safe Boot from now on.

4. When prompted, click on "Restart" to go into Safe Mode.

5. You can recognise Safe Mode by the words written on the corners of your screen.

Step 2: Uninstall .cryptes Files Virus and related software from Windows

Here is a method in few easy steps that should be able to uninstall most programs. No matter if you are using Windows 10, 8, 7, Vista or XP, those steps will get the job done. Dragging the program or its folder to the recycle bin can be a very bad decision. If you do that, bits and pieces of the program are left behind, and that can lead to unstable work of your PC, errors with the file type associations and other unpleasant activities. The proper way to get a program off your computer is to Uninstall it. To do that:

1. Hold the Windows Logo Button and "R" on your keyboard. A Pop-up window will appear.

2. In the field type in "appwiz.cpl" and press ENTER.

3. This will open a window with all the programs installed on the PC. Select the program that you want to remove, and press "Uninstall"

Follow the instructions above and you will successfully uninstall most programs.

Step 3: Clean any registries, created by .cryptes Files Virus on your computer.

The usually targeted registries of Windows machines are the following:

HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\RunOnce
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\RunOnce

You can access them by opening the Windows registry editor and deleting any values, created by .cryptes Files Virus there. This can happen by following the steps underneath:

1. Open the Run Window again, type "regedit" and click OK.

2. When you open it, you can freely navigate to the Run and RunOnce keys, whose locations are shown above.

3. You can remove the value of the virus by right-clicking on it and removing it.

Tip: To find a virus-created value, you can right-click on it and click "Modify" to see which file it is set to run. If this is the virus file location, remove the value.

IMPORTANT!
Before starting "Step 4", please boot back into Normal mode, in case you are currently in Safe Mode.
This will enable you to install and use SpyHunter 5 successfully.

Step 4: Scan for .cryptes Files Virus with SpyHunter Anti-Malware Tool

1. Click on the "Download" button to proceed to SpyHunter's download page.

Download

Malware Removal Tool

It is recommended to run a scan before purchasing the full version of the software to make sure that the current version of the malware can be detected by SpyHunter. Click on the corresponding links to check SpyHunter's EULA, Privacy Policy and Threat Assessment Criteria.

2. After you have installed SpyHunter, wait for it to update automatically.

3. After the update process has finished, click on the 'Malware/PC Scan' tab. A new window will appear. Click on 'Start Scan'.

4. After SpyHunter has finished scanning your PC for any files of the associated threat and found them, you can try to get them removed automatically and permanently by clicking on the 'Next' button.

If any threats have been removed, it is highly recommended to restart your PC.

Step 5 (Optional): Try to Restore Files Encrypted by .cryptes Files Virus.

Ransomware infections and .cryptes Files Virus aim to encrypt your files using an encryption algorithm which may be very difficult to decrypt. This is why we have suggested a data recovery method that may help you go around direct decryption and try to restore your files. Bear in mind that this method may not be 100% effective but may also help you a little or a lot in different situations.

1. Download the reccomended Data Recovery software by clicking on the link underneath:

EaseUS Data Recovery Software

Simply click on the link and on the website menus on top, choose Data Recovery - Data Recovery Wizard for Windows or Mac (depending on your OS), and then download and run the tool.

Windows Mac OS X

Get rid of .cryptes Files Virus from Mac OS X.

Step 1: Uninstall .cryptes Files Virus and remove related files and objects

OFFER

Manual Removal Usually Takes Time and You Risk Damaging Your Files If Not Careful!

We Recommend To Scan Your Mac with SpyHunter for Mac

Keep in mind, that SpyHunter for Mac needs to purchased to remove the malware threats. Click on the corresponding links to check SpyHunter’s EULA and Privacy Policy

1. Hit the ⇧+⌘+U keys to open Utilities. Another way is to click on “Go” and then click “Utilities”, like the image below shows:

2. Find Activity Monitor and double-click it:

3. In the Activity Monitor look for any suspicious processes, belonging or related to .cryptes Files Virus:

Tip: To quit a process completely, choose the “Force Quit” option.

4. Click on the "Go" button again, but this time select Applications. Another way is with the ⇧+⌘+A buttons.

5. In the Applications menu, look for any suspicious app or an app with a name, similar or identical to .cryptes Files Virus. If you find it, right-click on the app and select “Move to Trash”.

6: Select Accounts, after which click on the Login Items preference. Your Mac will then show you a list of items that start automatically when you log in. Look for any suspicious apps identical or similar to .cryptes Files Virus. Check the app you want to stop from running automatically and then select on the Minus (“-“) icon to hide it.

7: Remove any left-over files that might be related to this threat manually by following the sub-steps below:

Go to Finder.
In the search bar type the name of the app that you want to remove.
Above the search bar change the two drop down menus to “System Files” and “Are Included” so that you can see all of the files associated with the application you want to remove. Bear in mind that some of the files may not be related to the app so be very careful which files you delete.
If all of the files are related, hold the ⌘+A buttons to select them and then drive them to “Trash”.

In case you cannot remove .cryptes Files Virus via Step 1 above:

In case you cannot find the virus files and objects in your Applications or other places we have shown above, you can manually look for them in the Libraries of your Mac. But before doing this, please read the disclaimer below:

Disclaimer! If you are about to tamper with Library files on Mac, be sure to know the name of the virus file, because if you delete the wrong file, it may cause irreversible damage to your MacOS. Continue on your own responsibility!

1: Click on "Go" and Then "Go to Folder" as shown underneath:

2: Type in "/Library/LauchAgents/" and click Ok:

3: Delete all of the virus files that have similar or the same name as .cryptes Files Virus. If you believe there is no such file, do not delete anything.

You can repeat the same procedure with the following other Library directories:

→ ~/Library/LaunchAgents
/Library/LaunchDaemons

Tip: ~ is there on purpose, because it leads to more LaunchAgents.

Click the button below below to download SpyHunter for Mac and scan for .cryptes Files Virus:

Download

SpyHunter for Mac

Step 3 (Optional): Try to Restore Files Encrypted by .cryptes Files Virus.

1. Download the reccomended Data Recovery software by clicking on the link underneath:

EaseUS Data Recovery Software

Simply click on the link and on the website menus on top, choose Data Recovery - Data Recovery Wizard for Windows or Mac (depending on your OS), and then download and run the tool.

.cryptes Files Virus FAQ

What is .cryptes Files Virus ransomware and how does it work?

.cryptes Files Virus is a ransomware infection - the malicious software that enters your computer silently and blocks either access to the computer itself or encrypt your files.

Many ransomware viruses use sophisticated encryption algorithm how to make your files inaccessible. The goal of ransomware infections is to demand that you pay a ransom payment to get access to your files back.

How does .cryptes Files Virus ransomware infect my computer?

Via several ways..cryptes Files Virus Ransomware infects computers by being sent via phishing e-mails, containing virus attachment.

This attachment is usually masked as an important document, like an invoice, bank document or even a plane ticket and it looks very convincing to users.

After you download and execute this attachment, a drive-by download occurs and your computer is infected with the ransomware virus.

Another way, you may become a victim of .cryptes Files Virus is if you download a fake installer, crack or patch from a low reputation website or if you click on a virus link. Many users report getting a ransomware infection by downloading torrents.

How to open ..cryptes Files Virus files?

You can't. At this point the ..cryptes Files Virus files are encrypted. You can only open them once they are decrypted.

Decryptor did not decrypt my data. What now?

Do not panic and backup the files. If a decryptor did not decrypt your ..cryptes Files Virus files successfully, then do not despair, because this virus is still new.

One way to restore files, encrypted by .cryptes Files Virus ransomware is to use a decryptor for it. But since it's a new virus, advised that the decryption keys for it may not be out yet and available to the public. We will update this article and keep you posted as soon as this decryptor is released.

How Do I restore "..cryptes Files Virus" files (Other Methods)?

Yes, sometimes files can be restored. We have suggested several file recovery methods that could work if you want to restore ..cryptes Files Virus files.

These methods are in no way 100% guarantee that you will be able to get your files back. But if you have a backup, your chances of success are much greater.

How do I get rid of .cryptes Files Virus ransomware virus?

The safest way and the most efficient one for the removal of this ransomware infection is the use a professional anti malware software. It will scan for and locate .cryptes Files Virus ransomware and then remove it without causing any additional harm to your important ..cryptes Files Virus files.

Also, keep in mind that viruses like .cryptes Files Virus ransomware also install Trojans and keyloggers that can steal your passwords and accounts. Scanning your computer with an anti-malware software will make sure that all of these virus components are removed and your computer is protected in the future.

What to Do If nothing works?

There is still a lot you can do. If none of the above methods seem to work for you, then try these methods:

Try to find a safe computer from where you can can login on your own line accounts like One Drive, iDrive, Google Drive and so on.
Try to contact your friends, relatives and other people so that they can check if they have some of your important photos or documents just in case you sent them.
Also, check if some of the files that were encrypted it can be re-downloaded from the web.
Another clever way to get back some of your files is to find another old computer, a flash drive or even a CD or a DVD where you may have saved your older documents. You might be surprised what will turn up.
You can also go to your email account to check if you can send any attachments to other people. Usually what is sent the email is saved on your account and you can re-download it. But most importantly, make sure that this is done from a safe computer and make sure to remove the virus first.

More tips you can find on our forums, where you can also asks any questions about your ransomware problem.

How to Report Ransomware to Authorities?

In case your computer got infected with a ransomware infection, you can report it to the local Police departments. It can help authorities worldwide track and determine the perpetrators behind the virus that has infected your computer. Below, we have prepared a list with government websites, where you can file a report in case you are a victim of a cybercrime:

Cyber-security authorities, responsible for handling ransomware attack reports in different regions all over the world:

Germany - Offizielles Portal der deutschen Polizei
United States - IC3 Internet Crime Complaint Centre
United Kingdom - Action Fraud Police
France - Ministère de l'Intérieur
Italy - Polizia Di Stato
Spain - Policía Nacional
Netherlands - Politie
Poland - Policja
Portugal - Polícia Judiciária
Greece - Cyber Crime Unit (Hellenic Police)
India - Mumbai Police - CyberCrime Investigation Cell
Australia - Australian High Tech Crime Center

Reports may be responded to in different timeframes, depending on your local authorities.