This article provides information about a ransomware named after the extension it uses to mark encrypted files [email protected]_com. At the end of it, you will find a step-by-step guide that helps for the removal of this threat as well as alternative data recovery approaches.
The [email protected]_com is a newly detected data locker ransomware that appends an extension of the same name to all files it corrupts. Another name that security researchers use to indicate this ransomware is PGPSnippet. As a typical crypto virus, [email protected]_com blackmails victims into paying a ransom for their encrypted files. According to the ransom message associated with the threat, the ransom amount equals to $500 and hackers demand it in Bitcoin. Keep reading and find out how to remove all malicious files and restore encrypted data.
|Name||[email protected]_com Files Virus|
|Short Description||The [email protected]_com encrypts important files stored on the infected host and then demands a ransom for a decryption solution.|
|Symptoms||Valuable data becomes unopenable and is marked with the extension [email protected]_com. A ransom message demands a ransom payment of $500 in BTC.|
|Distribution Method||Spam Emails, Email Attachments|
|Detection Tool|| See If Your System Has Been Affected by [email protected]_com Files Virus |
Malware Removal Tool
|User Experience||Join Our Forum to Discuss [email protected]_com Files Virus.|
|Data Recovery Tool||Windows Data Recovery by Stellar Phoenix Notice! This product scans your drive sectors to recover lost files and it may not recover 100% of the encrypted files, but only few of them, depending on the situation and whether or not you have reformatted your drive.|
[email protected]_com Crypto Virus – Distribution
The ransomware payload may land on the computer after a visit of a compromised web page as it can be set to drop it on the hosts of all its visitors. The URLs of such pages can be distributed via various advertising campaigns, posted on social media channels or send in email spam messages.
Another spread technique which is probably the most preferred by hackers is sending the ransomware payload in spam email messages. The malicious code could be embedded in file email attachments like archives, documents, images, text files, PDFs and other. Beware and practice caution before you download and open files from received emails even when they seem legitimate as hackers often pose as representatives of well-known companies, services, websites and even governmental institutions. This way they attempt to trick you into infecting your system with devastating infections like [email protected]_com files virus.
[email protected]_com Files Virus – Overview
An infection with [email protected]_com happens after its malicious payload is started on the system. One of the ransomware payloads analyzed by security researchers is named PGPSnippet.exe. The code of this file triggers the infection process and is supposedly designed to support the following steps that lead the attack to its very end.
For the infection process may be utilized other malicious files that are either created directly on the system or downloaded from the ransomware’s command and control server. Commonly malware of this kind use some essential system folders to store its malicious files. So if [email protected]_com files virus is not set to delete all its malicious traits at the end of the attack, some of its associated files may be located at:
It is also likely that some registry keys will be plagued by malicious values set by the ransomware. Usually, the sub-keys Run and RunOnce get affected by crypto viruses like [email protected]_com as they can execute automatically all its malicious files on each system start. The functionalities of the same keys may be used at the end of the attack when the ransomware needs to display its ransom note on the PC screen.
The note is contained in a file called !!!README_DECRYPT!!!.txt and all what it reads is:
All your documents and other files ENCRYPTED !!!
TO RESTORE YOUR FILES YOU MUST TO PAY: 500$ by Bitcoin to this address: 1Nvhebx6EHmFmXokSbXMxbCNGN2fwtgq8W
You can open an wallet here:
Send the file on the way “WIN + R >> %APPDATA%” file name hosts.txt to our e-mail after paymentat this email address: [email protected]
We will confirm payment and send to you decrypt key + instruction
Remember: you have a 72 hours and if you not paid, that price will up
ATTENTION : all your attempts to decrypt your PC without our software and key can lead to irreversible destruction
of your files !
As it reveals the demanded ransom equals to $500 which at the moment of writing this article is approximately 0.06 BTC. A time frame attempts to provoke victims into paying the ransom within 72 hours as afterward it will increase to an undefined amount of money. Beware that the ransom payment does not guarantee the decryption of [email protected]_com files as hackers may not have a working decryption solution. Furthermore, they may skip sending any decryption key even when the transaction is made.
[email protected]_com Ransomware – Encryption Process
The primary goal of the so-called [email protected]_com crypto virus is to encode predefined types of files and make them inaccessible. It is likely that the following files are encrypted by this ransomware:
- Audio files
- Video files
- Document files
- Image files
- Backup files
- Banking credentials, etc
After encryption, all these have the extension [email protected]_com appended at the end of their original names.
The crypto virus is also likely to erase all the Shadow Volume Copies from the Windows operating system. This is possible with a single command:
→vssadmin.exe delete shadows /all /Quiet
As a result one of the possible ways for data restore is eliminated. Happily, there are other available methods that may help you to restore some files back to their normal state. Keep reading to find some of them.
How to Remove [email protected]_com Files Virus and Restore Data
The removal of [email protected]_com crypto virus demands a bit of technical experience and ability to recognize characteristics of malware files. And there is no doubt that you should remove this nasty threat from the infected PC as quickly as possible. Below you could find how to do it step by step. Beware that [email protected]_com is a severe threat that is designed to plague the whole system. Security researchers recommend the help of advanced anti-malware tool for maximum efficiency and future protection against such devastating threats.
After you remove the ransomware make sure to check the “Restore Files” step listed in the guide below. But before you take any further actions, don’t forget to back up all encrypted files to an external drive in order to prevent their irreversible loss.