This article will help you to remove the Jigsaw ransomware completely. Follow the ransomware removal instructions given at the bottom of the article.
The .Game File Virus is in actuality Jigsaw ransomware. The cryptovirus is back with a new picture and ransom screen, along a new ransom message. Although it differs a bit compared to past variants, it is based on the code of the original malware. The virus has a list with over 120 file extensions that seeks to encrypt. All of the locked files will get the extension .Game appended to them.
|Name||.Game File Virus|
|Short Description||The ransomware will encrypt your files and display a screen with the ransom note, which is themed around the movie “IT” and a character written by Stephen King.|
|Symptoms||The ransomware will encrypt files by placing the .Game extension to all of them.|
|Distribution Method||Spam Emails, Email Attachments|
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|User Experience||Join Our Forum to Discuss .Game File Virus.|
.Game File Virus (Jigsaw) – Update July 2018
A variant of the .Game File Virus has been spotted by malware researchers in July, 2018. You can preview the sample posted on the VirusTotal service in the below screenshot:
As you can see above, multiple security engines are already detecting the threat.
The new variant encrypts files and places another extension to them (compared to the .Game File Virus), which is .beep. That version is not only decryptable, but you can also unlock your PC and file data by putting in the correct unlock key listed in the box down here:
If you enter the code incorrectly you will get a message saying: “Wrong key! Try again!”
In the above screenshot, you can see the screen and picture that show for entering the decryption key incorrectly (on the left), and how the screen and picture change if you entered the correct key in the appropriate field (on the right). The images with the clown featured on the right corner of the screen are both animated gif images that have the same theme as the main one.
.Game File Virus (Jigsaw) – Spread
Jigsaw ransomware could infect computers using different methods for spreading that infection. Spam e-mails could be spreading its payload dropper. Those types of emails will try to convince you that something important is attached as a file to that e-mail. In actuality, the attachment will look like a legitimate document or one that is archived, but it is a file containing a malicious script. If you open that file, it will launch the payload for the ransomware. You can preview the analysis of one such file on the VirusTotal service:
Jigsaw ransomware might be using other methods for spreading, like putting the payload file dropper via social media and file-sharing sites. Freeware applications which roam the Internet could be presented as useful but also could hide the malicious files of this virus. Refrain from opening files after you download them, especially if they come from unverified sources, such as links and e-mails. First, you should scan these files with a security tool, and also make sure to check their sizes and signatures for anything that seems unusual. You should read the ransomware preventing tips topic in the forum.
.Game File Virus (Jigsaw) – Description
The Jigsaw ransomware ransomware virus is back with this new variant. This time the theme is based around the Stephen King’s character Pennywise the Clown seen in the original “IT” movie. That makes it somewhat different compared to the original Jigsaw ransomware virus.
When the Jigsaw virus is initialized, it could modify an existing entry in the Windows Registry or create a new one to achieve a higher level of persistence. That registry entry makes the malware to automatically execute with each launch of the Windows operating system.
Next, a window will pop-up on your screen that shows the Pennywise character and text being typed out with green letters. That text is the ransom message with information and instructions for payment.
The text of the ransom note reads:
Your personal files are being deleted. Your photos, videos, documents, etc…
But, don’t worry! It will only happen if you don’t comply.
However I’ve already encrypted your personal files, so you cannot access them.
Every hour I select some of them to delete permanently, therefore I won’t be able to access them, either.
If you turn off your computer or try to close me, when I start next time you will get 1000 files deleted as a punishment.
Yes you will want me to start next time, since I am the only one that is capable to decrypt your personal data for you.
Meanwhile….. You want a balloon? Hahahahaha_
The Jigsaw ransomware scares you that it will delete files from your computer every time you try to close it and that there is nothing else that you can do to prevent that. However, that is a lie. But you should NOT under any circumstances pay any ransom sum as the note is lying to you about the decryption as well – the virus remains decryptable. Supporting cybercriminals is a bad idea as that will only motivate them to do more criminal acts.
.Game File Virus (Jigsaw) – Encryption Process
The list is with a little over than 125 file extensions that will become encrypted. The full list is the following:
→.3dm, .3g2, .3gp, .7zip, .aaf, .accdb, .aep, .aepx, .aet, .ai, .aif, .as, .as3, .asf, .asp, .asx, .avi, .bmp, .c, .class, .cpp, .cs, .csv, .dat, .db, .dbf, .doc, .docb, .docm, .docx, .dot, .dotm, .dotx, .dwg, .dxf, .efx, .eps, .fla, .flv, .gif, .h, .idml, .iff, .indb, .indd, .indl, .indt, .inx, .jar, .java, .jpeg, .jpg, .js, .m3u, .m3u8, .m4u, .max, .mdb, .mid, .mkv, .mov, .mp3, .mp4, .mpa, .mpeg, .mpg, .msg, .pdb, .pdf, .php, .plb, .pmd, .png, .pot, .potm, .potx, .ppam, .ppj, .pps, .ppsm, .ppsx, .ppt, .pptm, .pptx, .prel, .prproj, .ps, .psd, .py, .ra, .rar, .raw, .rb, .rtf, .sdf, .sdf, .ses, .sldm, .sldx, .sql, .svg, .swf, .tif, .txt, .vcf, .vob, .wav, .wma, .wmv, .wpd, .wps, .xla, .xlam, .xll, .xlm, .xls, .xlsb, .xlsm, .xlsx, .xlt, .xltm, .xltx, .xlw, .xml, .xqx, .xqx, .zip
The list with file extensions for encryption is around the number of 127 but it could have been updated with more than that. The encrypted files will have the .Game extension appended to all of them, after their file name. The extension .Beep might still be appended in some variants of the ransomware a bit older than the current one.
The Jigsaw ransomware is very likely to erase all Shadow Volume Copies from the Windows operating system, in order to make the encryption process more viable. The command for that is the following:
→vssadmin.exe delete shadows /all /Quiet
A decryption tool developed by the malware researcher Michael Gillespie is available for you to try out. Since this variant is new, the decrypter might not work yet, but you should definitely consider running it. You can find it in the bottom of the article.
Remove Jigsaw Virus and Restore .Game Files
If your computer got infected with the Jigsaw ransomware virus, you should have a bit of experience in removing malware. You should get rid of this ransomware as quickly as possible before it can have the chance to spread further and infect other computers. You should remove the ransomware and follow the step-by-step instructions guide provided below.
- Guide 1: How to Remove .Game File Virus from Windows.
- Guide 2: Get rid of .Game File Virus from Mac OS X.
- Guide 3: Remove .Game File Virus from Google Chrome.
- Guide 4: Erase .Game File Virus from Mozilla Firefox.
- Guide 5: Uninstall .Game File Virus from Microsoft Edge.
- Guide 6: Remove .Game File Virus from Safari.
- Guide 7: Eliminate .Game File Virus from Internet Explorer.
How to Remove .Game File Virus from Windows.
Step 1: Boot Your PC In Safe Mode to isolate and remove .Game File Virus
Step 2: Uninstall .Game File Virus and related software from Windows
Here is a method in few easy steps that should be able to uninstall most programs. No matter if you are using Windows 10, 8, 7, Vista or XP, those steps will get the job done. Dragging the program or its folder to the recycle bin can be a very bad decision. If you do that, bits and pieces of the program are left behind, and that can lead to unstable work of your PC, errors with the file type associations and other unpleasant activities. The proper way to get a program off your computer is to Uninstall it.
Step 3: Clean any registries, created by .Game File Virus on your computer.
The usually targeted registries of Windows machines are the following:
You can access them by opening the Windows registry editor and deleting any values, created by .Game File Virus there. This can happen by following the steps underneath:
Get rid of .Game File Virus from Mac OS X.
Step 1: Uninstall .Game File Virus and remove related files and objects
1. Hit the ⇧+⌘+U keys to open Utilities. Another way is to click on “Go” and then click “Utilities”, like the image below shows:
- Go to Finder.
- In the search bar type the name of the app that you want to remove.
- Above the search bar change the two drop down menus to “System Files” and “Are Included” so that you can see all of the files associated with the application you want to remove. Bear in mind that some of the files may not be related to the app so be very careful which files you delete.
- If all of the files are related, hold the ⌘+A buttons to select them and then drive them to “Trash”.
In case you cannot remove .Game File Virus via Step 1 above:
In case you cannot find the virus files and objects in your Applications or other places we have shown above, you can manually look for them in the Libraries of your Mac. But before doing this, please read the disclaimer below:
You can repeat the same procedure with the following other Library directories:
Tip: ~ is there on purpose, because it leads to more LaunchAgents.
Step 2: Scan for and remove malware from your Mac
When you are facing problems on your Mac as a result of unwanted scripts, programs and malware, the recommended way of eliminating the threat is by using an anti-malware program. Combo Cleaner offers advanced security features along with other modules that will improve your Mac’s security and protect it in the future.
Remove .Game File Virus from Google Chrome.
Step 1: Start Google Chrome and open the drop menu
Step 2: Move the cursor over "Tools" and then from the extended menu choose "Extensions"
Step 3: From the opened "Extensions" menu locate the unwanted extension and click on its "Remove" button.
Step 4: After the extension is removed, restart Google Chrome by closing it from the red "X" button at the top right corner and start it again.
Erase .Game File Virus from Mozilla Firefox.
Step 1: Start Mozilla Firefox. Open the menu window
Step 2: Select the "Add-ons" icon from the menu.
Step 3: Select the unwanted extension and click "Remove"
Step 4: After the extension is removed, restart Mozilla Firefox by closing it from the red "X" button at the top right corner and start it again.
Uninstall .Game File Virus from Microsoft Edge.
Step 1: Start Edge browser.
Step 2: Open the drop menu by clicking on the icon at the top right corner.
Step 3: From the drop menu select "Extensions".
Step 4: Choose the suspected malicious extension you want to remove and then click on the gear icon.
Step 5: Remove the malicious extension by scrolling down and then clicking on Uninstall.
Remove .Game File Virus from Safari.
Step 1: Start the Safari app.
Step 2: After hovering your mouse cursor to the top of the screen, click on the Safari text to open its drop down menu.
Step 3: From the menu, click on "Preferences".
Step 4: After that, select the 'Extensions' Tab.
Step 5: Click once on the extension you want to remove.
Step 6: Click 'Uninstall'.
A pop-up window will appear asking for confirmation to uninstall the extension. Select 'Uninstall' again, and the .Game File Virus will be removed.
Eliminate .Game File Virus from Internet Explorer.
Step 1: Start Internet Explorer.
Step 2: Click on the gear icon labeled 'Tools' to open the drop menu and select 'Manage Add-ons'
Step 3: In the 'Manage Add-ons' window.
Step 4: Select the extension you want to remove and then click 'Disable'. A pop-up window will appear to inform you that you are about to disable the selected extension, and some more add-ons might be disabled as well. Leave all the boxes checked, and click 'Disable'.
Step 5: After the unwanted extension has been removed, restart Internet Explorer by closing it from the red 'X' button located at the top right corner and start it again.