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.infovip@airmail.cc Files Virus (Scarab) – How to Remove and Restore Data

This article has been created in order to best explain to you how you can remove the .infovip@airmail.cc version of the recently updated Scarab ransomware virus and show you how you can recover files, encrypted by this virus on your computer.

A new version of the notorious Scarab ransomware virus has appeared, following the recent wave of Scarab virus variants hitting the web. The malware aims to encrypt the files on the computers that are infected by it and then get victims to read it’s text file, called “HOW TO RECOVER ENCRYPTED FILES-infovip@airmail.cc.txt”, which aims to convince victims that they must pay a hefty ransom fee in BitCoin in order to recover the encrypted files. If you are one of the victims of this version of Scarab Ransomware, we advise that you read this article and learn how you can remove this virus from your computer and how you can restore the encrypted files by it.

Threat Summary

Name .infovip@airmail.cc
Type Ransomware, Cryptovirus
Short Description Aims to encrypt the files on your computer and make you pay a hefty ransom to decrypt those files.
Symptoms Files are encrypted and no longer able to be opened and to them, the file extension .infovip@airmail.cc.
Distribution Method Spam Emails, Email Attachments, Executable files
Detection Tool See If Your System Has Been Affected by malware

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User Experience Join Our Forum to Discuss .infovip@airmail.cc.
Data Recovery Tool Windows Data Recovery by Stellar Phoenix Notice! This product scans your drive sectors to recover lost files and it may not recover 100% of the encrypted files, but only few of them, depending on the situation and whether or not you have reformatted your drive.

.infovip@airmail.cc Virus – Distribution

In order to effectively infect the computers of users, the Scarab ransomware virus may come in your computer as a result of malicious spammed e-mails, created in order to send you various types of messages, that pretend to be a lot of different seemingly legitimate files. These types of files often pretend to be invoices, receipts or other files that look as if they come from big companies. The often used companies by the crooks are PayPal, DHL, FedEx and other big names and they also take advantages of random events, such as GDPR or the World Cup 2018, for instance.

In addition to this, the ransomware may also come on your computer by other, more passive means, instead via e-mail. These methods include uploading the file on third-party websites, including sites that aim to get victims to download and open it. To reach this goal, the file usually may pretend to be:

  • Setup of a program.
  • Game patch or software crack.
  • License activator.
  • Key generator.
  • Portable program.

Scarab Ransomware – Analysis

Similar to it’s previous versions, the Scarab ransomware aims to drop it’s payload after infecting your PC. The malicious payload files of this virus may exist in the following Windows directories:

  • %AppData%
  • %Local%
  • %LocalLow%
  • %Roaming%
  • %SystemDrive%
  • %Temp%

Scarab Ransomware is the type of malware which aims to extort you in return for your files. To reach it’s goals, the malware creates mutexes and other types of objects on your computer, that allow it to act as an administrator. These tasks may include:

  • Mutex creation.
  • Interfering with Windows system files.
  • Interfering with Windows Registry Editor.
  • Creating scheduled tasks.

In addition to this, the .infovip@airmail.cc files variant of Scarab ransomware may also drop it’s ransom note. It’s called “HOW TO RECOVER ENCRYPTED FILES-infovip@airmail.cc.txt” and it’s main purpose is to get victims to pay the ransom. The note has the following message:

The file is encrypted with the RSA-2048 algorithm, only we can decrypt the file.
====================================================================================================
infovip@airmail.cc
====================================================================================================
Your files are encrypted!
Your personal identifier:
[redacted hex] ====================================================================================================
To decrypt files, please contact us by email:
infovip@airmail.cc
====================================================================================================
The file is encrypted with the RSA-2048 algorithm, only we can decrypt the file.

Furthermore, Scarab ransomware may also delete the files on your computer possibly by executing a script which inserts the following command and enters it in Windows Command Prompt in the backgorund without you noticing:

Scarab Ransomware – Encryption Process

The encryption process of this virus is conducted with the aid of Rivest-Shamir-Adleman encryption algorithm(RSA) with a 2048 bit strenght. This basically means that each file contains a part of it that is encrypted, enough that it renders the targeted file to no longer be able to be opened on the victim’s computer. Te files that are encrypted on the victim PC are reported to be of the following file types:

  • Documents (Microsoft Office, Adobe Reader, etc.).
  • Image files (.jpg, .png, .bmp).
  • Video files (.avi, .mp4).
  • Audio files (.mp3, .wav).
  • Archives (.7z, .rar).
  • Other files, associated with often used programs.

The files, that are encrypted by this ransomware are no longer able to be opened by the users and they are appended the e-mail of the cyber-criminals as a file extension:

Remove Scarab Ransomware and Restore .infovip@airmail.cc Files

In order to remove this ransomware virus from your computer, we advise that you read the following article. It aims to help you by explaining you how you can remove the malicious files of this virus either automatically or manually. If manual removal is not something you feel confident in, it Is strongly advisable to remvoe this variant of Scarab ransomware automatically from your computer. The most effective way of removal according to security researchers is believed to be via downloading and installing an advanced anti-malware software on your computer which will scan for and remove any malicious files that are detected on your PC and furthermore make sure to ensure that your computer stays protected in the future as well.

In addition to this, if you want to restore the files that have been encrypted by this ransomware infection on your computer, it is advisable that you try the recovery methods underneath in step “2. Restore files, encrypted by .infovip@airmail.cc Virus”. They may not be 100% effective, but may help you to restore as many files as possible.

Ventsislav Krastev

Ventsislav is a cybersecurity expert at SensorsTechForum since 2015. He has been researching, covering, helping victims with the latest malware infections plus testing and reviewing software and the newest tech developments. Having graduated Marketing as well, Ventsislav also has passion for learning new shifts and innovations in cybersecurity that become game changers. After studying Value Chain Management, Network Administration and Computer Administration of System Applications, he found his true calling within the cybersecrurity industry and is a strong believer in the education of every user towards online safety and security.

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  • Step 1
  • Step 2
  • Step 3
  • Step 4
  • Step 5

Step 1: Scan for .infovip@airmail.cc with SpyHunter Anti-Malware Tool

1. Click on the "Download" button to proceed to SpyHunter's download page.


It is recommended to run a scan before purchasing the full version of the software to make sure that the current version of the malware can be detected by SpyHunter. Click on the corresponding links to check SpyHunter's EULA, Privacy Policy and Threat Assessment Criteria.


2. After you have installed SpyHunter, wait for it to update automatically.

scan for and delete ransomware virus step 2


3. After the update process has finished, click on the 'Malware/PC Scan' tab. A new window will appear. Click on 'Start Scan'.

scan for and delete ransomware virus step 3


4. After SpyHunter has finished scanning your PC for any files of the associated threat and found them, you can try to get them removed automatically and permanently by clicking on the 'Next' button.

scan for and delete ransomware virus step 4

If any threats have been removed, it is highly recommended to restart your PC.

Ransomware Automatic Removal - Video Guide

Step 2: Uninstall .infovip@airmail.cc and related malware from Windows

Here is a method in few easy steps that should be able to uninstall most programs. No matter if you are using Windows 10, 8, 7, Vista or XP, those steps will get the job done. Dragging the program or its folder to the recycle bin can be a very bad decision. If you do that, bits and pieces of the program are left behind, and that can lead to unstable work of your PC, errors with the file type associations and other unpleasant activities. The proper way to get a program off your computer is to Uninstall it. To do that:


1. Hold the Windows Logo Button and "R" on your keyboard. A Pop-up window will appear.
delete ransomware from windows step 1


2. In the field type in "appwiz.cpl" and press ENTER.
delete ransomware from windows step 2


3. This will open a window with all the programs installed on the PC. Select the program that you want to remove, and press "Uninstall"
delete ransomware from windows step 3Follow the instructions above and you will successfully delete most unwanted and malicious programs.


Step 3: Clean any registries, created by .infovip@airmail.cc on your computer.

The usually targeted registries of Windows machines are the following:

  • HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run
  • HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run
  • HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\RunOnce
  • HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\RunOnce

You can access them by opening the Windows registry editor and deleting any values, created by .infovip@airmail.cc there. This can happen by following the steps underneath:

1. Open the Run Window again, type "regedit" and click OK.
delete ransomware virus registries step 1


2. When you open it, you can freely navigate to the Run and RunOnce keys, whose locations are shown above.
delete ransomware virus registries step 2


3. You can remove the value of the virus by right-clicking on it and removing it.
delete ransomware virus registries step 3 Tip: To find a virus-created value, you can right-click on it and click "Modify" to see which file it is set to run. If this is the virus file location, remove the value.

IMPORTANT!
Before starting "Step 4", please boot back into Normal mode, in case you are currently in Safe Mode.
This will enable you to install and use SpyHunter 5 successfully.

Step 4: Boot Your PC In Safe Mode to isolate and remove .infovip@airmail.cc

OFFER

Manual Removal Usually Takes Time and You Risk Damaging Your Files If Not Careful!
We Recommend To Scan Your PC with SpyHunter

Keep in mind, that SpyHunter’s scanner is only for malware detection. If SpyHunter detects malware on your PC, you will need to purchase SpyHunter's malware removal tool to remove the malware threats. Read our SpyHunter 5 review. Click on the corresponding links to check SpyHunter's EULA, Privacy Policy and Threat Assessment Criteria

1. Hold Windows Key + R.
remove ransomware in safe mode step 1


2. The "Run" Window will appear. In it, type "msconfig" and click OK.
remove ransomware in safe mode step 2


3. Go to the "Boot" tab. There select "Safe Boot" and then click "Apply" and "OK".
remove ransomware in safe mode step 3
Tip: Make sure to reverse those changes by unticking Safe Boot after that, because your system will always boot in Safe Boot from now on.


4. When prompted, click on "Restart" to go into Safe Mode.
remove ransomware in safe mode step 4


5. You can recognise Safe Mode by the words written on the corners of your screen.
remove ransomware in safe mode step 5


Step 5: Try to Restore Files Encrypted by .infovip@airmail.cc.

Method 1: Use STOP Decrypter by Emsisoft.

Not all variants of this ransomware can be decrypted for free, but we have added the decryptor used by researchers that is often updated with the variants which become eventually decrypted. You can try and decrypt your files using the instructions below, but if they do not work, then unfortunately your variant of the ransomware virus is not decryptable.

Follow the instructions below to use the Emsisoft decrypter and decrypt your files for free. You can download the Emsisoft decryption tool linked here and then follow the steps provided below:

1 Right-click on the decrypter and click on Run as Administrator as shown below:

stop ransomware decryptor step 1

2. Agree with the license terms:

stop ransomware decryptor step 2

3. Click on "Add Folder" and then add the folders where you want files decrypted as shown underneath:

stop ransomware decryptor step 3

4. Click on "Decrypt" and wait for your files to be decoded.

stop ransomware decryptor step 4

Note: Credit for the decryptor goes to Emsisoft researchers who have made the breakthrough with this virus.

Method 2: Use data recovery software

Ransomware infections and .infovip@airmail.cc aim to encrypt your files using an encryption algorithm which may be very difficult to decrypt. This is why we have suggested a data recovery method that may help you go around direct decryption and try to restore your files. Bear in mind that this method may not be 100% effective but may also help you a little or a lot in different situations.

1. Download the recommended Data Recovery software by clicking on the link underneath:

Simply click on the link and on the website menus on the top, choose Data Recovery - Data Recovery Wizard for Windows or Mac (depending on your OS), and then download and run the tool.


.infovip@airmail.cc-FAQ

What is .infovip@airmail.cc Ransomware?

.infovip@airmail.cc is a ransomware infection - the malicious software that enters your computer silently and blocks either access to the computer itself or encrypt your files. 

Many ransomware viruses use sophisticated encryption algorithms to make your files inaccessible. The goal of ransomware infections is to demand that you pay a ransom payment to get access to your files back.

What Does .infovip@airmail.cc Ransomware Do?

Ransomware in general is a malicious software that is designed to block access to your computer or files until a ransom is paid.

Ransomware viruses can also damage your system, corrupt data and delete files, resulting in the permanent loss of important files.

How Does .infovip@airmail.cc Infect?

Via several ways..infovip@airmail.cc Ransomware infects computers by being sent via phishing emails, containing virus attachment. This attachment is usually masked as an important document, like an invoice, bank document or even a plane ticket and it looks very convincing to users.

Another way you may become a victim of .infovip@airmail.cc is if you download a fake installer, crack or patch from a low reputation website or if you click on a virus link. Many users report getting a ransomware infection by downloading torrents.

How to Open ..infovip@airmail.cc files?

You can't without a decryptor. At this point, the ..infovip@airmail.cc files are encrypted. You can only open them once they are decrypted using a specific decryption key for the particular algorithm.

What to Do If a Decryptor Does Not Work?

Do not panic, and backup the files. If a decryptor did not decrypt your ..infovip@airmail.cc files successfully, then do not despair, because this virus is still new.

Can I Restore "..infovip@airmail.cc" Files?

Yes, sometimes files can be restored. We have suggested several file recovery methods that could work if you want to restore ..infovip@airmail.cc files. 

These methods are in no way 100% guaranteed that you will be able to get your files back. But if you have a backup, your chances of success are much greater.

How To Get Rid of .infovip@airmail.cc Virus?

The safest way and the most efficient one for the removal of this ransomware infection is the use a professional anti-malware program.

It will scan for and locate .infovip@airmail.cc ransomware and then remove it without causing any additional harm to your important ..infovip@airmail.cc files.

Can I Report Ransomware to Authorities?

In case your computer got infected with a ransomware infection, you can report it to the local Police departments. It can help authorities worldwide track and determine the perpetrators behind the virus that has infected your computer.

Below, we have prepared a list with government websites, where you can file a report in case you are a victim of a cybercrime:

Cyber-security authorities, responsible for handling ransomware attack reports in different regions all over the world:

Germany - Offizielles Portal der deutschen Polizei

United States - IC3 Internet Crime Complaint Centre

United Kingdom - Action Fraud Police

France - Ministère de l'Intérieur

Italy - Polizia Di Stato

Spain - Policía Nacional

Netherlands - Politie

Poland - Policja

Portugal - Polícia Judiciária

Greece - Cyber Crime Unit (Hellenic Police)

India - Mumbai Police - CyberCrime Investigation Cell

Australia - Australian High Tech Crime Center

Reports may be responded to in different timeframes, depending on your local authorities.

Can You Stop Ransomware from Encrypting Your Files?

Yes, you can prevent ransomware. The best way to do this is to ensure your computer system is updated with the latest security patches, use a reputable anti-malware program and firewall, backup your important files frequently, and avoid clicking on malicious links or downloading unknown files.

Can .infovip@airmail.cc Ransomware Steal Your Data?

Yes, in most cases ransomware will steal your information. It is a form of malware that steals data from a user's computer, encrypts it, and then demands a ransom in order to decrypt it.

In many cases, the malware authors or attackers will threaten to delete the data or publish it online unless the ransom is paid.

Can Ransomware Infect WiFi?

Yes, ransomware can infect WiFi networks, as malicious actors can use it to gain control of the network, steal confidential data, and lock out users. If a ransomware attack is successful, it could lead to a loss of service and/or data, and in some cases, financial losses.

Should I Pay Ransomware?

No, you should not pay ransomware extortionists. Paying them only encourages criminals and does not guarantee that the files or data will be restored. The better approach is to have a secure backup of important data and be vigilant about security in the first place.

What Happens If I Don't Pay Ransom?

If you don't pay the ransom, the hackers may still have access to your computer, data, or files and may continue to threaten to expose or delete them, or even use them to commit cybercrimes. In some cases, they may even continue to demand additional ransom payments.

Can a Ransomware Attack Be Detected?

Yes, ransomware can be detected. Anti-malware software and other advanced security tools can detect ransomware and alert the user when it is present on a machine.

It is important to stay up-to-date on the latest security measures and to keep security software updated to ensure ransomware can be detected and prevented.

Do Ransomware Criminals Get Caught?

Yes, ransomware criminals do get caught. Law enforcement agencies, such as the FBI, Interpol and others have been successful in tracking down and prosecuting ransomware criminals in the US and other countries. As ransomware threats continue to increase, so does the enforcement activity.

About the .infovip@airmail.cc Research

The content we publish on SensorsTechForum.com, this .infovip@airmail.cc how-to removal guide included, is the outcome of extensive research, hard work and our team’s devotion to help you remove the specific malware and restore your encrypted files.


How did we conduct the research on this ransomware?

Our research is based on an independent investigation. We are in contact with independent security researchers, and as such, we receive daily updates on the latest malware and ransomware definitions.

Furthermore, the research behind the .infovip@airmail.cc ransomware threat is backed with VirusTotal and the NoMoreRansom project.

To better understand the ransomware threat, please refer to the following articles which provide knowledgeable details.


As a site that has been dedicated to providing free removal instructions for ransomware and malware since 2014, SensorsTechForum’s recommendation is to only pay attention to trustworthy sources.

How to recognize trustworthy sources:

  • Always check "About Us" web page.
  • Profile of the content creator.
  • Make sure that real people are behind the site and not fake names and profiles.
  • Verify Facebook, LinkedIn and Twitter personal profiles.

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