.yourhope@airmail.cc Files Virus (Scarab) - Remove It
THREAT REMOVAL

.yourhope@airmail.cc Files Virus (Scarab) – Remove It

This article will help you to remove Scarab ransomware in full. Follow the ransomware removal instructions provided at the end of the article.

Scarab is a virus which encrypts your files and demands money as a ransom to get your files restored. According to some malware researchers, all files of a compromised computer get locked with the AES military grade encryption algorithm. The Scarab cryptovirus will encrypt your data, while also appending the custom .yourhope@airmail.cc extension to each of the encrypted files. Read on to see how you could try to potentially recover some of your files.

Threat Summary

Name.yourhope@airmail.cc Files Virus
TypeRansomware, Cryptovirus
Short DescriptionThe ransomware encrypts files on your computer system and demands a ransom to be paid to allegedly recover them.
SymptomsThe ransomware will encrypt your files with the AES encryption algorithm. All locked files will have the .yourhope@airmail.cc extension appended to them.
Distribution MethodSpam Emails, Email Attachments
Detection Tool See If Your System Has Been Affected by .yourhope@airmail.cc Files Virus

Download

Malware Removal Tool

User ExperienceJoin Our Forum to Discuss .yourhope@airmail.cc Files Virus.
Data Recovery ToolWindows Data Recovery by Stellar Phoenix Notice! This product scans your drive sectors to recover lost files and it may not recover 100% of the encrypted files, but only few of them, depending on the situation and whether or not you have reformatted your drive.

.yourhope@airmail.cc Files Virus (Scarab) – Delivery

Scarab ransomware might spread its infection in various ways. A payload dropper which initiates the malicious script for this ransomware is being spread around the World Wide Web, and researchers have gotten their hands on a malware sample. If that file lands on your computer system and you somehow execute it – your computer device will become infected.

Freeware which is found on the Web can be presented as helpful also be hiding the malicious script for the cryptovirus. Refrain from opening files right after you have downloaded them. You should first scan them with a security tool, while also checking their size and signatures for anything that seems out of the ordinary. You should read the tips for preventing ransomware located at the corresponding forum thread.

.yourhope@airmail.cc Files Virus (Scarab) – Description

Scarab is a virus that encrypts your files and places a .txt file, with instructions inside the infected computer system. The extortionists want you to pay a ransom fee for the alleged restoration of your files.

Scarab ransomware could make entries in the Windows Registry to achieve persistence, and could launch or repress processes in a Windows environment. Such entries are typically designed in a way to launch the virus automatically with each start of the Windows operating system.

After encryption the Scarab virus shows a ransom message located inside a .txt file.

You can see its contents of this file, labeled HOW TO RECOVER ENCRYPTED FILES.TXT, from the following screenshot given down below:

The ransom note states the following:

Your files are now encrypted!

Your personal identifier:
6A0200000000000036FA53A51092C701C030080357A223F65F2CE73C5280556017936189959OA96… [redacted]

All your files have been encrypted due to a security problem with your PC.

Now you should send us email with your personal identifier.
This email will be as confirmation you are ready to pay for decryption key.
You have to pay for decryption in Bitcoins. The price depends on how fast you write to us.
After payment we will send you the decryption tool that will decrypt all your files.

Contact us using this email address: yourhope@airmail.cc
If you don’t get a reply for 12 hours or if the email dies, then contact us using jabber(XMPP).
Download it form here: https://www.pidgin.im/ install it
Next download https://otr.cypherpunks.ca/ install it
Register here – https://www.xmpp.jp/signup?lang=en
In pidgin turn on module OTR
After write us in pidgin – helpersmasters@xmpp.jp (It is not a mail,xmpp)

Free decryption as guarantee!
Before paying you can send us up to 3 files for free decryption.
The total size of files must be less than 10Mb (non archived), and files should not contain
valuable information (databases, backups, large excel sheets, etc.).

How to obtain Bitcoins?
* The easiest way to buy bitcoins is LocalBitcoins site. You have to register, click
‘Buy bitcoins’, and select the seller by payment method and price:
https://localbitcoins.com/buy_bitcoins
* Also you can find other places to buy Bitcoins and beginners guide here:
http://www.coindesk.com/information/how-can-i-buy-bitcoins

Attention!
* Do not rename encrypted files.
* Do not try to decrypt your data using third party software, it may cause permanent data loss.
* Decryption of your files with the help of third parties may cause increased price
(they add their fee to our) or you can become a victim of a scam.

The note of the Scarab ransomware states that your files are encrypted and that you have to pay a ransom to get them back to normal. However, you should NOT under any circumstances pay any ransom sum. Your files may not get recovered, and nobody could give you a guarantee for that. Adding to that, giving money to cybercriminals will most likely motivate them to create more ransomware viruses or commit different criminal activities. That may even result to you getting your files encrypted once again.

.yourhope@airmail.cc Files Virus (Scarab) – Encryption

What is known for the encryption process of the Scarab ransomware is that every file that gets encrypted will receive the .yourhope@airmail.cc suffix. That suffix is appended to the name of an encrypted file as a secondary extension. The original extension and filenames remain unchanged after encryption, as the .yourhope@airmail.cc extension is added.

Currently there is no information regarding which types of files get encrypted by the malicious application.

The files which are used the most by users that probably get encrypted are probably from the following categories:

  • Audio files
  • Video files
  • Document files
  • Image files
  • Backup files
  • Banking credentials, etc

This ransomware might be decryptable, but no specific decryption tool is released yet.

The Scarab cryptovirus deletes all Shadow Volume Copies from the Windows operating system with the help of the following command:

→vssadmin.exe delete shadows /all /Quiet

Along with the above-stated command, other ones are executed, which remove backups, making the effects of the encryption process more efficient. Those commands remove some of the viable ways to restore your data via Windows inherent processes. If a computer device was infected with this ransomware and your files are locked, read on through to find out how you could potentially restore some files back to their original state.

Remove Scarab Ransomware Virus and Try to Restore .yourhope@airmail.cc Files

If your computer system got infected with the Scarab ransomware virus, you should have a bit of experience in removing malware. You should get rid of this ransomware as quickly as possible before it can have the chance to spread further and infect other computers. You should remove the ransomware and follow the step-by-step instructions guide provided below.

Tsetso Mihailov

Tsetso Mihailov

Tsetso Mihailov is a tech-geek and loves everything that is tech-related, while observing the latest news surrounding technologies. He has worked in IT before, as a system administrator and a computer repair technician. Dealing with malware since his teens, he is determined to spread word about the latest threats revolving around computer security.

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Windows Mac OS X

How to Remove .yourhope@airmail.cc Files Virus from Windows.


Step 1: Boot Your PC In Safe Mode to isolate and remove .yourhope@airmail.cc Files Virus

OFFER

Manual Removal Usually Takes Time and You Risk Damaging Your Files If Not Careful!
We Recommend To Scan Your PC with SpyHunter

Keep in mind, that SpyHunter’s scanner is only for malware detection. If SpyHunter detects malware on your PC, you will need to purchase SpyHunter's malware removal tool to remove the malware threats. Read our SpyHunter 5 review. Click on the corresponding links to check SpyHunter's EULA, Privacy Policy and Threat Assessment Criteria

1. Hold Windows key() + R


2. The "Run" Window will appear. In it, type "msconfig" and click OK.


3. Go to the "Boot" tab. There select "Safe Boot" and then click "Apply" and "OK".
Tip: Make sure to reverse those changes by unticking Safe Boot after that, because your system will always boot in Safe Boot from now on.


4. When prompted, click on "Restart" to go into Safe Mode.


5. You can recognise Safe Mode by the words written on the corners of your screen.


Step 2: Uninstall .yourhope@airmail.cc Files Virus and related software from Windows

Here is a method in few easy steps that should be able to uninstall most programs. No matter if you are using Windows 10, 8, 7, Vista or XP, those steps will get the job done. Dragging the program or its folder to the recycle bin can be a very bad decision. If you do that, bits and pieces of the program are left behind, and that can lead to unstable work of your PC, errors with the file type associations and other unpleasant activities. The proper way to get a program off your computer is to Uninstall it. To do that:


1. Hold the Windows Logo Button and "R" on your keyboard. A Pop-up window will appear.


2. In the field type in "appwiz.cpl" and press ENTER.


3. This will open a window with all the programs installed on the PC. Select the program that you want to remove, and press "Uninstall"
Follow the instructions above and you will successfully uninstall most programs.


Step 3: Clean any registries, created by .yourhope@airmail.cc Files Virus on your computer.

The usually targeted registries of Windows machines are the following:

  • HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run
  • HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run
  • HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\RunOnce
  • HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\RunOnce

You can access them by opening the Windows registry editor and deleting any values, created by .yourhope@airmail.cc Files Virus there. This can happen by following the steps underneath:

1. Open the Run Window again, type "regedit" and click OK.


2. When you open it, you can freely navigate to the Run and RunOnce keys, whose locations are shown above.


3. You can remove the value of the virus by right-clicking on it and removing it.
Tip: To find a virus-created value, you can right-click on it and click "Modify" to see which file it is set to run. If this is the virus file location, remove the value.

IMPORTANT!
Before starting "Step 4", please boot back into Normal mode, in case you are currently in Safe Mode.
This will enable you to install and use SpyHunter 5 successfully.

Step 4: Scan for .yourhope@airmail.cc Files Virus with SpyHunter Anti-Malware Tool

1. Click on the "Download" button to proceed to SpyHunter's download page.


It is recommended to run a scan before purchasing the full version of the software to make sure that the current version of the malware can be detected by SpyHunter. Click on the corresponding links to check SpyHunter's EULA, Privacy Policy and Threat Assessment Criteria.


2. After you have installed SpyHunter, wait for it to update automatically.

SpyHunter5-update-2018


3. After the update process has finished, click on the 'Malware/PC Scan' tab. A new window will appear. Click on 'Start Scan'.

SpyHunter5-Free-Scan-2018


4. After SpyHunter has finished scanning your PC for any files of the associated threat and found them, you can try to get them removed automatically and permanently by clicking on the 'Next' button.

SpyHunter-5-Free-Scan-Next-2018

If any threats have been removed, it is highly recommended to restart your PC.

Step 5 (Optional): Try to Restore Files Encrypted by .yourhope@airmail.cc Files Virus.

Ransomware infections and .yourhope@airmail.cc Files Virus aim to encrypt your files using an encryption algorithm which may be very difficult to decrypt. This is why we have suggested a data recovery method that may help you go around direct decryption and try to restore your files. Bear in mind that this method may not be 100% effective but may also help you a little or a lot in different situations.

1. Download the reccomended Data Recovery software by clicking on the link underneath:

If the above link does not work for you and your region, try the other two links below, that lead to the same product:

and

2. On the download page, click on the "Download" button:

3. Click on "Save File" button:

4. Accept all agreements and click "Next":

5. After all the "Next" steps, click on "Install" and then wait for the installation to complete:

6. Run the software. Click on the location to scan for missing or deleted files and click on "Scan":

7. Wait for the scan to complete, it may take some time. Be advised that this scan is not 100% guaranteed to recover all files, but it does have some chance to get your data back:


Windows Mac OS X

Get rid of .yourhope@airmail.cc Files Virus from Mac OS X.


Step 1: Uninstall .yourhope@airmail.cc Files Virus and remove related files and objects

OFFER
Manual Removal Usually Takes Time and You Risk Damaging Your Files If Not Careful!
We Recommend To Scan Your Mac with SpyHunter for Mac
Keep in mind, that SpyHunter for Mac needs to purchased to remove the malware threats. Click on the corresponding links to check SpyHunter’s EULA and Privacy Policy


1. Hit the ⇧+⌘+U keys to open Utilities. Another way is to click on “Go” and then click “Utilities”, like the image below shows:


2. Find Activity Monitor and double-click it:


3. In the Activity Monitor look for any suspicious processes, belonging or related to .yourhope@airmail.cc Files Virus:

Tip: To quit a process completely, choose the “Force Quit” option.


4. Click on the "Go" button again, but this time select Applications. Another way is with the ⇧+⌘+A buttons.


5. In the Applications menu, look for any suspicious app or an app with a name, similar or identical to .yourhope@airmail.cc Files Virus. If you find it, right-click on the app and select “Move to Trash”.


6: Select Accounts, after which click on the Login Items preference. Your Mac will then show you a list of items that start automatically when you log in. Look for any suspicious apps identical or similar to .yourhope@airmail.cc Files Virus. Check the app you want to stop from running automatically and then select on the Minus (“-“) icon to hide it.


7: Remove any left-over files that might be related to this threat manually by following the sub-steps below:

  • Go to Finder.
  • In the search bar type the name of the app that you want to remove.
  • Above the search bar change the two drop down menus to “System Files” and “Are Included” so that you can see all of the files associated with the application you want to remove. Bear in mind that some of the files may not be related to the app so be very careful which files you delete.
  • If all of the files are related, hold the ⌘+A buttons to select them and then drive them to “Trash”.

In case you cannot remove .yourhope@airmail.cc Files Virus via Step 1 above:

In case you cannot find the virus files and objects in your Applications or other places we have shown above, you can manually look for them in the Libraries of your Mac. But before doing this, please read the disclaimer below:

Disclaimer! If you are about to tamper with Library files on Mac, be sure to know the name of the virus file, because if you delete the wrong file, it may cause irreversible damage to your MacOS. Continue on your own responsibility!

1: Click on "Go" and Then "Go to Folder" as shown underneath:

2: Type in "/Library/LauchAgents/" and click Ok:

3: Delete all of the virus files that have similar or the same name as .yourhope@airmail.cc Files Virus. If you believe there is no such file, do not delete anything.

You can repeat the same procedure with the following other Library directories:

→ ~/Library/LaunchAgents
/Library/LaunchDaemons

Tip: ~ is there on purpose, because it leads to more LaunchAgents.


Step 2: Scan for and remove .yourhope@airmail.cc Files Virus files from your Mac

When you are facing problems on your Mac as a result of unwanted scripts and programs such as .yourhope@airmail.cc Files Virus, the recommended way of eliminating the threat is by using an anti-malware program. Combo Cleaner offers advanced security features along with other modules that will improve your Mac’s security and protect it in the future.


Step 3 (Optional): Try to Restore Files Encrypted by .yourhope@airmail.cc Files Virus on your Mac.

Ransomware for Mac .yourhope@airmail.cc Files Virus aims to encode all your files using an encryption algorithm which may be very difficult to decode, unless you pay money. This is why we have suggested a data recovery method that may help you go around direct decryption and try to restore your files, but only in some cases. Bear in mind that this method may not be 100% effective but may also help you a little or a lot in different situations.

1. Download the recommended Data Recovery Mac app by clicking on the link underneath:


.yourhope@airmail.cc Files Virus FAQ

What is .yourhope@airmail.cc Files Virus ransomware and how does it work?

.yourhope@airmail.cc Files Virus is a ransomware infection - the malicious software that enters your computer silently and blocks either access to the computer itself or encrypt your files. Many ransomware viruses use sophisticated encryption algorithm how to make your files inaccessible. The goal of ransomware infections is to demand that you pay a ransom payment to get access to your files back.

How does .yourhope@airmail.cc Files Virus ransomware infect my computer?

.yourhope@airmail.cc Files Virus Ransomware infects computers by being sent via phishing e-mails, containing virus attachment. This attachment is usually masked as an important document, like an invoice, bank document or even a plane ticket and it looks very convincing to users. After you download and execute this attachment, a drive-by download occurs and your computer is infected with the ransomware virus.

Another way, you may become a victim of .yourhope@airmail.cc Files Virus is if you download a fake installer, crack or patch from a low reputation website or if you click on a virus link. Many users report getting a ransomware infection by downloading torrents.

How to open ..yourhope@airmail.cc Files Virus files?

You can't. At this point the ..yourhope@airmail.cc Files Virus files are encrypted. You can only open them once they are decrypted.

Decryptor did not decrypt my data. What now?

If a decryptor did not decrypt your ..yourhope@airmail.cc Files Virus files successfully, then do not despair, because this virus is still new.

One way to restore files, encrypted by .yourhope@airmail.cc Files Virus ransomware is to use a decryptor for it. But since it's a new virus, advised that the decryption keys for it may not be out yet and available to the public. We will update this article and keep you posted as soon as this decryptor is released.

How Do I restore "..yourhope@airmail.cc Files Virus" files (Other Methods)?

We have suggested several file recovery methods that could work if you want to restore ..yourhope@airmail.cc Files Virus files. These methods are in no way 100% guarantee that you will be able to get your files back. But if you have a backup, your chances of success are much greater.

How do I get rid of .yourhope@airmail.cc Files Virus ransomware virus?

The safest way and the most efficient one for the removal of this ransomware infection is the use a professional anti malware software. It will scan for and locate .yourhope@airmail.cc Files Virus ransomware and then remove it without causing any additional harm to your important ..yourhope@airmail.cc Files Virus files.

Also, keep in mind that viruses like .yourhope@airmail.cc Files Virus ransomware also install Trojans and keyloggers that can steal your passwords and accounts. Scanning your computer with an anti-malware software will make sure that all of these virus components are removed and your computer is protected in the future.

What to Do If nothing works?

If none of the above methods seem to work for you, then try these methods:

Try to find a safe computer from where you can can login on your own line accounts like One Drive, iDrive, Google Drive and so on.

Try to contact your friends relatives and other people so that they can check if they have some of your important photos or documents just in case you sent them.

Also, check if some of the files that were encrypted it can be re downloaded from the web.

Another clever way to get back some of your files is to find another old computer, a flash drive or even a CD or a DVD where you may have saved your older documents. You might be surprised what will turn up.

You can also go to your email account to check if you can send any attachments to other people. Usually what is sent the email is saved on your account and you can re-download it. But most importantly, make sure that this is done from a safe computer and make sure to remove the virus first.

More tips you can find on our forums, where you can also asks any questions about your ransomware problem.

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