Home > Ransomware > .INFOWAIT Files Virus – How to Remove It and Restore Files
THREAT REMOVAL

.INFOWAIT Files Virus – How to Remove It and Restore Files

This article has been created to help explain what is the .INFOWAIT files virus and how you can remove it from your PC plus how you can restore files, encrypted by this virus.

A new variant of [wplinkpreview url=”https://sensorstechforum.com/remove-stop-virus-restore-stop-files/”]STOP ransomware has been detected to infect victim PCs. The virus has the one and only goal to encrypt the files on it’s victims computers and then append the .INFOWAIT file extension to them, shortly after drop it’s extortion note, where it asks or $290 to be paid in 72 hours in cryptocurrencies. If your PC has been infected by this variant of STOP ransomware, we advise you to read this article thoroughly as it will help you to try and remove the .INFOWAIT files virus from your PC and contains more methods via which you can try and recover encrypted files.

Threat Summary

Name .INFOWAIT Files Virus
Type Ransomware, Cryptovirus
Short Description Encrypts files on your PC and then asks for ransom to be paid to get them to work again.
Symptoms .INFOWAIT ransomware encrypts your files via AES and RSA ciphers and then adds the .INFOWAIT extension and the !readme.txt ransom note.
Distribution Method Spam Emails, Email Attachments, Executable files
Detection Tool See If Your System Has Been Affected by malware

Download

Malware Removal Tool

User Experience Join Our Forum to Discuss .INFOWAIT Files Virus.
Data Recovery Tool Windows Data Recovery by Stellar Phoenix Notice! This product scans your drive sectors to recover lost files and it may not recover 100% of the encrypted files, but only few of them, depending on the situation and whether or not you have reformatted your drive.

.INFOWAIT Ransomware – Update December 2018

With decryption tool released for other [wplinkpreview url=”https://sensorstechforum.com/remove-puma-virus/”]STOP Ransomware variants, we were hoping that other versions of the virus will also be decrypted. Unfortunately, the decryptor only works for the .puma, .pumax and .pumas variants of the virus. But this may mean that more versions of this virus may be decrypted soon, so if you are affected, please keep your ransom note and the encrypted files and follow social media as well as this page since we will update if a decryption tool is released.

.INFOWAIT Ransomware – Infection Methods

The .INFOWAIT variant of .STOP ransomware may spread via different methods. One of them is via a dropper which executes a malicious script that is spread online and this is how researchers may have discovered it. If this script or file lands on your PC via a web link or a malicious redirect, chances are your PC becomes infected immediately.

In addition to this, the .INFOWAIT version of STOP ransomware may also be spreading via malicious e-mails. These types of e-mails are often sent as e-mails that are from important companies, like PayPal, eBay, Amazon and others. The e-mails contain the virus as a malicious e-mail attachment, the main goal of which is to trick victims that it is an important document, like an invoice or some other type of receipt or a banking letter.

.INFOWAIT Files Virus – More Information

As soon as the .INFOWAIT ransomware virus has infected your computer, the rasnomware immediately may drop it’s payload files. They may be located in the following Windows directories:

  • %AppData%
  • %Local%
  • %LocalLow%
  • %Roaming%
  • %Temp%

In addition to this, the .INFOWAIT files virus may also create various different types of registry entries in Windows, the main idea of which is to run the payload automatically. The targeted keys in the Windows Regstry for this to happen are usually the following:

→ HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Authentication\LogonUI\Background
HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\Personalization
HKEY_CURRENT_USER\Control Panel\Desktop\ScreenSaveTimeOut
HKEY_CURRENT_USER\Control Panel\Desktop

In addition to this, the .INFOWAIT ransomware also drops the ransom note, called !readme.txt on the victmized comptuers to let victims know what is going on:

Text from Image:

Your databases, files, photos, documents and other important files are encrypted and have the extension: .INFOWAIT
The only method of recovering files is to purchase an decrypt software and unique private key.
After purchase you will start decrypt software, enter your unique private key and it will decrypt all your data.
Only we can give you this key and only we can recover your files.
You need to contact us by e-mail BM-2chnzj9ovn5qu2MnNMK4j3quuXBKo4h©bitmessage.ch send us your personal ID and wait for further instructions.
For you to be sure, that we can decrypt your files – you can send us a 1-3 any not very big encrypted files and we will send you back it in a original form FREE.
Price for decryption $290 if you contact us first 72 hours.
E-mail address to contact us:
BM-2chnzj9ovn5qu2MerK4j3quuXBKo4h©bitmessage.ch
Reserve e-mail address to contact us:
savefiles©india.com
Your personal id: {ID HERE}

But this is not all. The .INFOWAIT files virus may also delete the shadow copies and backed up files on your PC and the outcome of that may be that you could be unable to restore files via Windows Backup. The virus may do this by executing the folliwing commands in Windows Command Prompt:

→ sc stop VVS
sc stop wscsvc
sc stop WinDefend
sc stop wuauserv
sc stop BITS
sc stop ERSvc
sc stop WerSvc
cmd.exe /C bcdedit /set {default} recoveryenabled No
cmd.exe /C bcdedit /set {default} bootstatuspolicy ignoreallfailures
C:\Windows\System32\cmd.exe” /C vssadmin.exe Delete Shadows /All /Quiet

.INFOWAIT Ransomware – Encryption Process

To encrypt files on your computer, the virus uses the AES and RSA 1024-bit encryption algorithms in combination. This process makes decryption very difficult, unless you know the master decryption keys if there are such left behind by the crooks or unless there is a bug in the ransomware virus.

To encrypt files, the .INFOWAIT ransomware virus may first detect the most widely used of them – documents, images, videos, backed up files, banking documents and other types of files.

The .INFOWAIT files virus may scan for the files based on their file extensions, for example:

→ “PNG .PSD .PSPIMAGE .TGA .THM .TIF .TIFF .YUV .AI .EPS .PS .SVG .INDD .PCT .PDF .XLR .XLS .XLSX .ACCDB .DB .DBF .MDB .PDB .SQL .APK .APP .BAT .CGI .COM .EXE .GADGET .JAR .PIF .WSF .DEM .GAM .NES .ROM .SAV CAD Files .DWG .DXF GIS Files .GPX .KML .KMZ .ASP .ASPX .CER .CFM .CSR .CSS .HTM .HTML .JS .JSP .PHP .RSS .XHTML. DOC .DOCX .LOG .MSG .ODT .PAGES .RTF .TEX .TXT .WPD .WPS .CSV .DAT .GED .KEY .KEYCHAIN .PPS .PPT .PPTX ..INI .PRF Encoded Files .HQX .MIM .UUE .7Z .CBR .DEB .GZ .PKG .RAR .RPM .SITX .TAR.GZ .ZIP .ZIPX .BIN .CUE .DMG .ISO .MDF .TOAST .VCD SDF .TAR .TAX2014 .TAX2015 .VCF .XML Audio Files .AIF .IFF .M3U .M4A .MID .MP3 .MPA .WAV .WMA Video Files .3G2 .3GP .ASF .AVI .FLV .M4V .MOV .MP4 .MPG .RM .SRT .SWF .VOB .WMV 3D .3DM .3DS .MAX .OBJ R.BMP .DDS .GIF .JPG ..CRX .PLUGIN .FNT .FON .OTF .TTF .CAB .CPL .CUR .DESKTHEMEPACK .DLL .DMP .DRV .ICNS .ICO .LNK .SYS .CFG”

After this is done, the virus encrypts the files so that they become no longer useful and they begin to appear like the following:

Remove .INFOWAIT STOP Ransomware and Restore Files

Before removing this ransomware virus, we advise you to first backup all your data, even though it is encrypted, since you risk loosing it permanently.

For the manual or automatic removal of .INFOWAIT ransomware, we suggest that you follow the removal instructions underneath this article. They have been made with the main idea to help you remove this virus based on what you know about it and how much experience you have for the removal. Be advised that for maximum effectiveness, security researchers advise removing the .INFOWAIT ransomware virus automatically with the aid of specific anti-malware software. Such tool is fit for the purpose it serves, since it aims to scan your PC and delete all the ransomware’s related files and objects and make sure that the risk of infection on your PC is minimal in the future.

If you want to try and restore files, encrypted by the .INFOWAIT files virus, we strongly suggest that you attempt using the alternative methods for file recovery we have stated below. They have been created with the main idea to best assist you in restoring as many files as possible, but they come with no guarantee to work at a 100%.

Ventsislav Krastev

Ventsislav is a cybersecurity expert at SensorsTechForum since 2015. He has been researching, covering, helping victims with the latest malware infections plus testing and reviewing software and the newest tech developments. Having graduated Marketing as well, Ventsislav also has passion for learning new shifts and innovations in cybersecurity that become game changers. After studying Value Chain Management, Network Administration and Computer Administration of System Applications, he found his true calling within the cybersecrurity industry and is a strong believer in the education of every user towards online safety and security.

More Posts - Website

Follow Me:
Twitter


  • Step 1
  • Step 2
  • Step 3
  • Step 4
  • Step 5

Step 1: Scan for .INFOWAIT Files Virus with SpyHunter Anti-Malware Tool

1. Click on the "Download" button to proceed to SpyHunter's download page.


It is recommended to run a scan before purchasing the full version of the software to make sure that the current version of the malware can be detected by SpyHunter. Click on the corresponding links to check SpyHunter's EULA, Privacy Policy and Threat Assessment Criteria.


2. After you have installed SpyHunter, wait for it to update automatically.

scan for and delete ransomware virus step 2


3. After the update process has finished, click on the 'Malware/PC Scan' tab. A new window will appear. Click on 'Start Scan'.

scan for and delete ransomware virus step 3


4. After SpyHunter has finished scanning your PC for any files of the associated threat and found them, you can try to get them removed automatically and permanently by clicking on the 'Next' button.

scan for and delete ransomware virus step 4

If any threats have been removed, it is highly recommended to restart your PC.

Ransomware Automatic Removal - Video Guide

Step 2: Uninstall .INFOWAIT Files Virus and related malware from Windows

Here is a method in few easy steps that should be able to uninstall most programs. No matter if you are using Windows 10, 8, 7, Vista or XP, those steps will get the job done. Dragging the program or its folder to the recycle bin can be a very bad decision. If you do that, bits and pieces of the program are left behind, and that can lead to unstable work of your PC, errors with the file type associations and other unpleasant activities. The proper way to get a program off your computer is to Uninstall it. To do that:


1. Hold the Windows Logo Button and "R" on your keyboard. A Pop-up window will appear.
delete ransomware from windows step 1


2. In the field type in "appwiz.cpl" and press ENTER.
delete ransomware from windows step 2


3. This will open a window with all the programs installed on the PC. Select the program that you want to remove, and press "Uninstall"
delete ransomware from windows step 3Follow the instructions above and you will successfully delete most unwanted and malicious programs.


Step 3: Clean any registries, created by .INFOWAIT Files Virus on your computer.

The usually targeted registries of Windows machines are the following:

  • HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run
  • HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run
  • HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\RunOnce
  • HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\RunOnce

You can access them by opening the Windows registry editor and deleting any values, created by .INFOWAIT Files Virus there. This can happen by following the steps underneath:

1. Open the Run Window again, type "regedit" and click OK.
delete ransomware virus registries step 1


2. When you open it, you can freely navigate to the Run and RunOnce keys, whose locations are shown above.
delete ransomware virus registries step 2


3. You can remove the value of the virus by right-clicking on it and removing it.
delete ransomware virus registries step 3 Tip: To find a virus-created value, you can right-click on it and click "Modify" to see which file it is set to run. If this is the virus file location, remove the value.

IMPORTANT!
Before starting "Step 4", please boot back into Normal mode, in case you are currently in Safe Mode.
This will enable you to install and use SpyHunter 5 successfully.

Step 4: Boot Your PC In Safe Mode to isolate and remove .INFOWAIT Files Virus

OFFER

Manual Removal Usually Takes Time and You Risk Damaging Your Files If Not Careful!
We Recommend To Scan Your PC with SpyHunter

Keep in mind, that SpyHunter’s scanner is only for malware detection. If SpyHunter detects malware on your PC, you will need to purchase SpyHunter's malware removal tool to remove the malware threats. Read our SpyHunter 5 review. Click on the corresponding links to check SpyHunter's EULA, Privacy Policy and Threat Assessment Criteria

1. Hold Windows Key + R.
remove ransomware in safe mode step 1


2. The "Run" Window will appear. In it, type "msconfig" and click OK.
remove ransomware in safe mode step 2


3. Go to the "Boot" tab. There select "Safe Boot" and then click "Apply" and "OK".
remove ransomware in safe mode step 3
Tip: Make sure to reverse those changes by unticking Safe Boot after that, because your system will always boot in Safe Boot from now on.


4. When prompted, click on "Restart" to go into Safe Mode.
remove ransomware in safe mode step 4


5. You can recognise Safe Mode by the words written on the corners of your screen.
remove ransomware in safe mode step 5


Step 5: Try to Restore Files Encrypted by .INFOWAIT Files Virus.

Method 1: Use STOP Decrypter by Emsisoft.

Not all variants of this ransomware can be decrypted for free, but we have added the decryptor used by researchers that is often updated with the variants which become eventually decrypted. You can try and decrypt your files using the instructions below, but if they do not work, then unfortunately your variant of the ransomware virus is not decryptable.

Follow the instructions below to use the Emsisoft decrypter and decrypt your files for free. You can download the Emsisoft decryption tool linked here and then follow the steps provided below:

1 Right-click on the decrypter and click on Run as Administrator as shown below:

stop ransomware decryptor step 1

2. Agree with the license terms:

stop ransomware decryptor step 2

3. Click on "Add Folder" and then add the folders where you want files decrypted as shown underneath:

stop ransomware decryptor step 3

4. Click on "Decrypt" and wait for your files to be decoded.

stop ransomware decryptor step 4

Note: Credit for the decryptor goes to Emsisoft researchers who have made the breakthrough with this virus.

Method 2: Use data recovery software

Ransomware infections and .INFOWAIT Files Virus aim to encrypt your files using an encryption algorithm which may be very difficult to decrypt. This is why we have suggested a data recovery method that may help you go around direct decryption and try to restore your files. Bear in mind that this method may not be 100% effective but may also help you a little or a lot in different situations.

1. Download the recommended Data Recovery software by clicking on the link underneath:

Simply click on the link and on the website menus on the top, choose Data Recovery - Data Recovery Wizard for Windows or Mac (depending on your OS), and then download and run the tool.


.INFOWAIT Files Virus-FAQ

What is .INFOWAIT Files Virus Ransomware?

.INFOWAIT Files Virus is a ransomware infection - the malicious software that enters your computer silently and blocks either access to the computer itself or encrypt your files. 

Many ransomware viruses use sophisticated encryption algorithms to make your files inaccessible. The goal of ransomware infections is to demand that you pay a ransom payment to get access to your files back.

What Does .INFOWAIT Files Virus Ransomware Do?

Ransomware in general is a malicious software that is designed to block access to your computer or files until a ransom is paid.

Ransomware viruses can also damage your system, corrupt data and delete files, resulting in the permanent loss of important files.

How Does .INFOWAIT Files Virus Infect?

Via several ways..INFOWAIT Files Virus Ransomware infects computers by being sent via phishing emails, containing virus attachment. This attachment is usually masked as an important document, like an invoice, bank document or even a plane ticket and it looks very convincing to users.

Another way you may become a victim of .INFOWAIT Files Virus is if you download a fake installer, crack or patch from a low reputation website or if you click on a virus link. Many users report getting a ransomware infection by downloading torrents.

How to Open ..INFOWAIT Files Virus files?

You can't without a decryptor. At this point, the ..INFOWAIT Files Virus files are encrypted. You can only open them once they are decrypted using a specific decryption key for the particular algorithm.

What to Do If a Decryptor Does Not Work?

Do not panic, and backup the files. If a decryptor did not decrypt your ..INFOWAIT Files Virus files successfully, then do not despair, because this virus is still new.

Can I Restore "..INFOWAIT Files Virus" Files?

Yes, sometimes files can be restored. We have suggested several file recovery methods that could work if you want to restore ..INFOWAIT Files Virus files. 

These methods are in no way 100% guaranteed that you will be able to get your files back. But if you have a backup, your chances of success are much greater.

How To Get Rid of .INFOWAIT Files Virus Virus?

The safest way and the most efficient one for the removal of this ransomware infection is the use a professional anti-malware program.

It will scan for and locate .INFOWAIT Files Virus ransomware and then remove it without causing any additional harm to your important ..INFOWAIT Files Virus files.

Can I Report Ransomware to Authorities?

In case your computer got infected with a ransomware infection, you can report it to the local Police departments. It can help authorities worldwide track and determine the perpetrators behind the virus that has infected your computer.

Below, we have prepared a list with government websites, where you can file a report in case you are a victim of a cybercrime:

Cyber-security authorities, responsible for handling ransomware attack reports in different regions all over the world:

Germany - Offizielles Portal der deutschen Polizei

United States - IC3 Internet Crime Complaint Centre

United Kingdom - Action Fraud Police

France - Ministère de l'Intérieur

Italy - Polizia Di Stato

Spain - Policía Nacional

Netherlands - Politie

Poland - Policja

Portugal - Polícia Judiciária

Greece - Cyber Crime Unit (Hellenic Police)

India - Mumbai Police - CyberCrime Investigation Cell

Australia - Australian High Tech Crime Center

Reports may be responded to in different timeframes, depending on your local authorities.

Can You Stop Ransomware from Encrypting Your Files?

Yes, you can prevent ransomware. The best way to do this is to ensure your computer system is updated with the latest security patches, use a reputable anti-malware program and firewall, backup your important files frequently, and avoid clicking on malicious links or downloading unknown files.

Can .INFOWAIT Files Virus Ransomware Steal Your Data?

Yes, in most cases ransomware will steal your information. It is a form of malware that steals data from a user's computer, encrypts it, and then demands a ransom in order to decrypt it.

In many cases, the malware authors or attackers will threaten to delete the data or publish it online unless the ransom is paid.

Can Ransomware Infect WiFi?

Yes, ransomware can infect WiFi networks, as malicious actors can use it to gain control of the network, steal confidential data, and lock out users. If a ransomware attack is successful, it could lead to a loss of service and/or data, and in some cases, financial losses.

Should I Pay Ransomware?

No, you should not pay ransomware extortionists. Paying them only encourages criminals and does not guarantee that the files or data will be restored. The better approach is to have a secure backup of important data and be vigilant about security in the first place.

What Happens If I Don't Pay Ransom?

If you don't pay the ransom, the hackers may still have access to your computer, data, or files and may continue to threaten to expose or delete them, or even use them to commit cybercrimes. In some cases, they may even continue to demand additional ransom payments.

Can a Ransomware Attack Be Detected?

Yes, ransomware can be detected. Anti-malware software and other advanced security tools can detect ransomware and alert the user when it is present on a machine.

It is important to stay up-to-date on the latest security measures and to keep security software updated to ensure ransomware can be detected and prevented.

Do Ransomware Criminals Get Caught?

Yes, ransomware criminals do get caught. Law enforcement agencies, such as the FBI, Interpol and others have been successful in tracking down and prosecuting ransomware criminals in the US and other countries. As ransomware threats continue to increase, so does the enforcement activity.

About the .INFOWAIT Files Virus Research

The content we publish on SensorsTechForum.com, this .INFOWAIT Files Virus how-to removal guide included, is the outcome of extensive research, hard work and our team’s devotion to help you remove the specific malware and restore your encrypted files.


How did we conduct the research on this ransomware?

Our research is based on an independent investigation. We are in contact with independent security researchers, and as such, we receive daily updates on the latest malware and ransomware definitions.

Furthermore, the research behind the .INFOWAIT Files Virus ransomware threat is backed with VirusTotal and the NoMoreRansom project.

To better understand the ransomware threat, please refer to the following articles which provide knowledgeable details.


As a site that has been dedicated to providing free removal instructions for ransomware and malware since 2014, SensorsTechForum’s recommendation is to only pay attention to trustworthy sources.

How to recognize trustworthy sources:

  • Always check "About Us" web page.
  • Profile of the content creator.
  • Make sure that real people are behind the site and not fake names and profiles.
  • Verify Facebook, LinkedIn and Twitter personal profiles.

Leave a Comment

Your email address will not be published. Required fields are marked *

This website uses cookies to improve user experience. By using our website you consent to all cookies in accordance with our Privacy Policy.
I Agree