THREAT REMOVAL

MotoxLocker Virus – Remove and Restore Your Files

stf-motoxlocker-motox-locker-detoxcrypto-ransomware-variant-detox-crypto-virus-croation-ransom-note-message

A ransomware crypto-virus that goes by the name of MotoxLocker was discovered by researchers from the MalwareHunterTeam. They claim that the virus is a new variant of the DetoxCrypto ransomware and that it uses the AES algorithm for encryption. Locked files do not get a new extension, and the ransom note is written in Croatian. To see how to remove this ransomware and how you can try to decrypt your files, read the article to the end.

Threat Summary

NameMotoxLocker
TypeRansomware, Crypto-Virus
Short DescriptionThe ransomware will encrypt your files with AES encryption, without adding new extensions to them.
SymptomsThe ransomware will display a ransom note in Croatian and ask around 50 euros for decryption.
Distribution MethodSpam Emails, Email Attachments
Detection Tool See If Your System Has Been Affected by malware

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User ExperienceJoin Our Forum to Discuss MotoxLocker.
Data Recovery ToolWindows Data Recovery by Stellar Phoenix Notice! This product scans your drive sectors to recover lost files and it may not recover 100% of the encrypted files, but only few of them, depending on the situation and whether or not you have reformatted your drive.

MotoxLocker Virus – Infection

MotoxLocker ransomware probably uses similar ways of spreading itself like its past variants, such as the DetoxCrypto virus. Spam email campaigns are distributing the payload file of the ransomware. Such an email will try to convince you that an important message is conveyed in the attached file that comes with the email. In fact, the attached file will look like a normal document, but the malicious payload of the virus will be contained inside the very same file. If you open the contents, deem your computer machine infected and your data encrypted.

For this variant, one of the payload droppers is an executable file, named “Document.pdf.exe”. You can see its detections on VirusTotal here:

stf-motoxlocker-motox-locker-detoxcrypto-ransomware-variant-detox-crypto-virus-croatian-detections-virustotal-site-virus-total

Other infection methods for MotoxLocker could be set in motion, which utilize social media networks or file sharing services. The malware creator could have put the malicious files on any such platform, as an additional way for infection. Be careful when browsing the Web and avoid dubious e-mails, files or links. Perform checks of any file you have downloaded for its signatures, size, and perform a scan with security software. You should read more ransomware prevention tips in that forum thread.

MotoxLocker Virus – Inspection

The MotoxLocker cryptovirus is a variant of the DetoxCrypto ransomware and discovered by the MalwareHunterTeam. Interestingly enough, this variant tries to trick people that it is a security application, developed by TrendMicro:

stf-motoxlocker-motox-locker-detoxcrypto-ransomware-variant-detox-crypto-virus-croatian-code-trendmicro

Image Source: @MalwareHunterTeam

When the MotoxLocker ransomware virus drops its payload file, it probably creates entries in the Windows Registry, for retaining persistence. Those entries will set the malware to launch automatically with every boot of the Windows Operating System. From then on your files get encrypted. After all of your files become encrypted, the virus creates the file which contains the ransom message. The ransom note is written entirely in Croatian and describes the payment instructions.

stf-motoxlocker-motox-locker-detoxcrypto-ransomware-variant-detox-crypto-virus-croation-ransom-note-message

The original text reads:

Svi važni fajlovi na vašem kompjuteru su zaključani i nemoguće je razbiti enkripciju. NEMOGUĆE JE RAZBITI CryptoLocker. Ako želite fajlove natrag javite se na mail: motox2016@mail2tor.com
NAPOMENA: Nemojte brisati ovaj program jer će biti potreban da bi vratili fajlove. Dobit ćete na mail upute i ključ koji ćete unijeti i svi fajlovi će biti vraćeni. Vrlo jednostavno, samo se javite na mail i dogovorimo se oko povratka fajlove.
Ako pokušate očistit ovaj program ili sami nešto popraviti moguće je da zauvijek oštetite i izgubite podatke zato je najbolje rješenje da se javite.
OTKUPNINA ZA SVE VAŠE FAJLOVE I TRAJNU ZAŠTITU OD SLIČNIH PROVALA JE SAMO 50€. JAVITE SE NA MAIL.

A very rough translation of the ransom message in English would be the following:

All important files on your computer are locked and it is impossible to break the encryption. It is impossible to to break this CryptoLocker. If you want the files back to contact us at mail: motox2016@mail2tor.com
NOTE: Do not delete this program because it will be needed to restore the files. You will receive instructions in the mail and the key you enter all the files will be restored. Very simple, just contact us at mail and arrange for the return of files.
If you attempt to clean this program or yourself something to fix it is possible for all damage and loss of data because it is the best solution to contact.
RANSOM FOR ALL YOUR FILES and permanent protection of a similar break-in was only 50 €. CONTACT THE EMAIL.

The MotoxLocker ransomware sets a decryption price of 50 euros, which is not a lot, but you shouldn’t be tempted to pay under any circumstances. No guarantee exists that you will recover your files. The cybercriminals will just use the money to make a new ransomware and possibly put some of the money aside for other criminal activities. The email used as a contact is motox2016@protonmail.com. ProtonMail is an encrypted electronic mailing service that is used by other ransomware viruses, such as the new variant of Fantom ransomware, which does not seem related to this cryptovirus.

However, the MotoxLocker virus is part of the DetoxCrypto ransomware family and is by definition related to the following variants:

The encrypted files will not have any new extensions, prefixes or name changes, whatsoever. The ransomware uses the military AES encryption algorithm and encrypted files will have a bigger size. The malware researcher Michael Gillespie has stated that the ransomware is decryptable. Check below for a possible decryption of your data.

The MotoxLocker ransomware is highly likely to erase all Shadow Volume Copies from the Windows Operating System. Continue to read and see how you can try to decrypt some of not all of your files and turn them back to normal.

Remove MotoxLocker Virus and Restore Your Files

If your computer got infected with the MotoxLocker ransomware virus, you should have some experience in removing malware. You should get rid of this ransomware as fast as possible before it can have the chance to spread further and infect more computers. You should remove the ransomware and follow the step-by-step instructions guide given below. To see ways that you can try to recover your data, see the step titled 2. Restore files encrypted by MotoxLocker.

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Berta Bilbao

Berta is a dedicated malware researcher, dreaming for a more secure cyber space. Her fascination with IT security began a few years ago when a malware locked her out of her own computer.

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Attention! SensorsTechForum strongly recommends that all malware victims should look for assistance only by reputable sources. Many guides out there claim to offer free recovery and decryption for files encrypted by ransomware viruses. Be advised that some of them may only be after your money.

As a site that has been dedicated to providing free removal instructions for ransomware and malware since 2014, SensorsTechForum’s recommendation is to only pay attention to trustworthy sources.

How to recognize trustworthy sources:

  • Always check "About Us" web page.
  • Profile of the content creator.
  • Make sure that real people are behind the site and not fake names and profiles.
  • Verify Facebook, LinkedIn and Twitter personal profiles.


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REMOVE IT NOW (PC)
with Anti-Malware
We recommend you to download SpyHunter and run free scan to remove all virus files on your PC. This saves you hours of time and effort compared to doing the removal yourself.
SpyHunter 5 free remover allows you, subject to a 48-hour waiting period, one remediation and removal for results found. Read EULA and Privacy Policy


Windows Mac OS X

How to Remove MotoxLocker from Windows.


Step 1: Boot Your PC In Safe Mode to isolate and remove MotoxLocker

OFFER

Manual Removal Usually Takes Time and You Risk Damaging Your Files If Not Careful!
We Recommend To Scan Your PC with SpyHunter

Keep in mind, that SpyHunter’s scanner is only for malware detection. If SpyHunter detects malware on your PC, you will need to purchase SpyHunter's malware removal tool to remove the malware threats. Read our SpyHunter 5 review. Click on the corresponding links to check SpyHunter's EULA, Privacy Policy and Threat Assessment Criteria

1. Hold Windows key() + R


2. The "Run" Window will appear. In it, type "msconfig" and click OK.


3. Go to the "Boot" tab. There select "Safe Boot" and then click "Apply" and "OK".
Tip: Make sure to reverse those changes by unticking Safe Boot after that, because your system will always boot in Safe Boot from now on.


4. When prompted, click on "Restart" to go into Safe Mode.


5. You can recognise Safe Mode by the words written on the corners of your screen.


Step 2: Uninstall MotoxLocker and related software from Windows

Here is a method in few easy steps that should be able to uninstall most programs. No matter if you are using Windows 10, 8, 7, Vista or XP, those steps will get the job done. Dragging the program or its folder to the recycle bin can be a very bad decision. If you do that, bits and pieces of the program are left behind, and that can lead to unstable work of your PC, errors with the file type associations and other unpleasant activities. The proper way to get a program off your computer is to Uninstall it. To do that:


1. Hold the Windows Logo Button and "R" on your keyboard. A Pop-up window will appear.


2. In the field type in "appwiz.cpl" and press ENTER.


3. This will open a window with all the programs installed on the PC. Select the program that you want to remove, and press "Uninstall"
Follow the instructions above and you will successfully uninstall most programs.


Step 3: Clean any registries, created by MotoxLocker on your computer.

The usually targeted registries of Windows machines are the following:

  • HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run
  • HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run
  • HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\RunOnce
  • HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\RunOnce

You can access them by opening the Windows registry editor and deleting any values, created by MotoxLocker there. This can happen by following the steps underneath:

1. Open the Run Window again, type "regedit" and click OK.


2. When you open it, you can freely navigate to the Run and RunOnce keys, whose locations are shown above.


3. You can remove the value of the virus by right-clicking on it and removing it.
Tip: To find a virus-created value, you can right-click on it and click "Modify" to see which file it is set to run. If this is the virus file location, remove the value.

IMPORTANT!
Before starting "Step 4", please boot back into Normal mode, in case you are currently in Safe Mode.
This will enable you to install and use SpyHunter 5 successfully.

Step 4: Scan for MotoxLocker with SpyHunter Anti-Malware Tool

1. Click on the "Download" button to proceed to SpyHunter's download page.


It is recommended to run a scan before purchasing the full version of the software to make sure that the current version of the malware can be detected by SpyHunter. Click on the corresponding links to check SpyHunter's EULA, Privacy Policy and Threat Assessment Criteria.


2. After you have installed SpyHunter, wait for it to update automatically.

SpyHunter5-update-2018


3. After the update process has finished, click on the 'Malware/PC Scan' tab. A new window will appear. Click on 'Start Scan'.

SpyHunter5-Free-Scan-2018


4. After SpyHunter has finished scanning your PC for any files of the associated threat and found them, you can try to get them removed automatically and permanently by clicking on the 'Next' button.

SpyHunter-5-Free-Scan-Next-2018

If any threats have been removed, it is highly recommended to restart your PC.

Step 5 (Optional): Try to Restore Files Encrypted by MotoxLocker.

Ransomware infections and MotoxLocker aim to encrypt your files using an encryption algorithm which may be very difficult to decrypt. This is why we have suggested a data recovery method that may help you go around direct decryption and try to restore your files. Bear in mind that this method may not be 100% effective but may also help you a little or a lot in different situations.

1. Download the reccomended Data Recovery software by clicking on the link underneath:

Simply click on the link and on the website menus on top, choose Data Recovery - Data Recovery Wizard for Windows or Mac (depending on your OS), and then download and run the tool.


Windows Mac OS X

Get rid of MotoxLocker from Mac OS X.


Step 1: Uninstall MotoxLocker and remove related files and objects

OFFER
Manual Removal Usually Takes Time and You Risk Damaging Your Files If Not Careful!
We Recommend To Scan Your Mac with SpyHunter for Mac
Keep in mind, that SpyHunter for Mac needs to purchased to remove the malware threats. Click on the corresponding links to check SpyHunter’s EULA and Privacy Policy


1. Hit the ⇧+⌘+U keys to open Utilities. Another way is to click on “Go” and then click “Utilities”, like the image below shows:


2. Find Activity Monitor and double-click it:


3. In the Activity Monitor look for any suspicious processes, belonging or related to MotoxLocker:

Tip: To quit a process completely, choose the “Force Quit” option.


4. Click on the "Go" button again, but this time select Applications. Another way is with the ⇧+⌘+A buttons.


5. In the Applications menu, look for any suspicious app or an app with a name, similar or identical to MotoxLocker. If you find it, right-click on the app and select “Move to Trash”.


6: Select Accounts, after which click on the Login Items preference. Your Mac will then show you a list of items that start automatically when you log in. Look for any suspicious apps identical or similar to MotoxLocker. Check the app you want to stop from running automatically and then select on the Minus (“-“) icon to hide it.


7: Remove any left-over files that might be related to this threat manually by following the sub-steps below:

  • Go to Finder.
  • In the search bar type the name of the app that you want to remove.
  • Above the search bar change the two drop down menus to “System Files” and “Are Included” so that you can see all of the files associated with the application you want to remove. Bear in mind that some of the files may not be related to the app so be very careful which files you delete.
  • If all of the files are related, hold the ⌘+A buttons to select them and then drive them to “Trash”.

In case you cannot remove MotoxLocker via Step 1 above:

In case you cannot find the virus files and objects in your Applications or other places we have shown above, you can manually look for them in the Libraries of your Mac. But before doing this, please read the disclaimer below:

Disclaimer! If you are about to tamper with Library files on Mac, be sure to know the name of the virus file, because if you delete the wrong file, it may cause irreversible damage to your MacOS. Continue on your own responsibility!

1: Click on "Go" and Then "Go to Folder" as shown underneath:

2: Type in "/Library/LauchAgents/" and click Ok:

3: Delete all of the virus files that have similar or the same name as MotoxLocker. If you believe there is no such file, do not delete anything.

You can repeat the same procedure with the following other Library directories:

→ ~/Library/LaunchAgents
/Library/LaunchDaemons

Tip: ~ is there on purpose, because it leads to more LaunchAgents.


Click the button below below to download SpyHunter for Mac and scan for MotoxLocker:


Download

SpyHunter for Mac



Step 3 (Optional): Try to Restore Files Encrypted by MotoxLocker.

Ransomware infections and MotoxLocker aim to encrypt your files using an encryption algorithm which may be very difficult to decrypt. This is why we have suggested a data recovery method that may help you go around direct decryption and try to restore your files. Bear in mind that this method may not be 100% effective but may also help you a little or a lot in different situations.

1. Download the reccomended Data Recovery software by clicking on the link underneath:

Simply click on the link and on the website menus on top, choose Data Recovery - Data Recovery Wizard for Windows or Mac (depending on your OS), and then download and run the tool.


MotoxLocker FAQ

What is MotoxLocker ransomware and how does it work?

MotoxLocker is a ransomware infection - the malicious software that enters your computer silently and blocks either access to the computer itself or encrypt your files.

Many ransomware viruses use sophisticated encryption algorithm how to make your files inaccessible. The goal of ransomware infections is to demand that you pay a ransom payment to get access to your files back.

How does MotoxLocker ransomware infect my computer?

Via several ways.MotoxLocker Ransomware infects computers by being sent via phishing e-mails, containing virus attachment.

This attachment is usually masked as an important document, like an invoice, bank document or even a plane ticket and it looks very convincing to users.

After you download and execute this attachment, a drive-by download occurs and your computer is infected with the ransomware virus.

Another way, you may become a victim of MotoxLocker is if you download a fake installer, crack or patch from a low reputation website or if you click on a virus link. Many users report getting a ransomware infection by downloading torrents.

How to open .MotoxLocker files?

You can't. At this point the .MotoxLocker files are encrypted. You can only open them once they are decrypted.

Decryptor did not decrypt my data. What now?

Do not panic and backup the files. If a decryptor did not decrypt your .MotoxLocker files successfully, then do not despair, because this virus is still new.

One way to restore files, encrypted by MotoxLocker ransomware is to use a decryptor for it. But since it's a new virus, advised that the decryption keys for it may not be out yet and available to the public. We will update this article and keep you posted as soon as this decryptor is released.

How Do I restore ".MotoxLocker" files (Other Methods)?

Yes, sometimes files can be restored. We have suggested several file recovery methods that could work if you want to restore .MotoxLocker files.

These methods are in no way 100% guarantee that you will be able to get your files back. But if you have a backup, your chances of success are much greater.

How do I get rid of MotoxLocker ransomware virus?

The safest way and the most efficient one for the removal of this ransomware infection is the use a professional anti malware software. It will scan for and locate MotoxLocker ransomware and then remove it without causing any additional harm to your important .MotoxLocker files.

Also, keep in mind that viruses like MotoxLocker ransomware also install Trojans and keyloggers that can steal your passwords and accounts. Scanning your computer with an anti-malware software will make sure that all of these virus components are removed and your computer is protected in the future.

What to Do If nothing works?

There is still a lot you can do. If none of the above methods seem to work for you, then try these methods:

  • Try to find a safe computer from where you can can login on your own line accounts like One Drive, iDrive, Google Drive and so on.
  • Try to contact your friends, relatives and other people so that they can check if they have some of your important photos or documents just in case you sent them.
  • Also, check if some of the files that were encrypted it can be re-downloaded from the web.
  • Another clever way to get back some of your files is to find another old computer, a flash drive or even a CD or a DVD where you may have saved your older documents. You might be surprised what will turn up.
  • You can also go to your email account to check if you can send any attachments to other people. Usually what is sent the email is saved on your account and you can re-download it. But most importantly, make sure that this is done from a safe computer and make sure to remove the virus first.

More tips you can find on our forums, where you can also asks any questions about your ransomware problem.

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