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Remove 1 855 718 3514 Tech Support Scam from Your PC

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1-855-718-3514 is a phone number of a tech support scam. You may get a phone call from that number. You may get constant redirects in your web browser and be unable to get out of it with a fake BSOD displayed. To know how to fix this, you should continue reading the article carefully.

Pop-ups support the scam with claims that there is something wrong with your PC. If you are on a website that features the phone number, you may read that it is a toll-free number of a Microsoft technician.

Name1 855 718 3514
TypeTech Support Scam
Short DescriptionThe people on the call line want to deceive you that your computer has a critical error or another problem. There are fake tech support sites that may show the number on their page.
SymptomsA background imitating an old BSOD (Blue Screen of Death). Pop-ups claiming that you must call the phone number to resolve the problem.
Distribution MethodFreeware Installers, Suspicious Sites, Browser Redirects
Detection ToolDownload Malware Removal Tool, to See If Your System Has Been Affected by 1 855 718 3514
User Experience Join our forum to discuss 1 855 718 3514.

1-855-718-3514 – Why Do I See It?

Unsafe browsing, clicking on random advertisements, and browser redirects caused by PUPs (potentially unwanted programs) are the usual triggers of fake tech support scams.

A PUP that can cause the 1-855-718-3514-related sites to appear in your browsers may have sneaked into your computer through third-party installers. Unwanted software is often bundled inside freeware packages. Such packages contain additional applications for installation that may not be disclosed, and thus, you can get tricked into installing them. That could be avoided by clicking on an Advanced or Custom menu if there is one.

1-855-718-3514 – Technical Information

1-855-718-3514 is a phone number related to a tech support scam. Victims of this scam have reported seeing websites with the phone number appearing in their browsers. The websites usually contain a single page that looks like an old BSOD (Blue Screen of Death):

STF-fake-tech-support-1-855-718-3514-bsod-blue-screen-of-death

On top of that page, a message box pops up stating that your computer has a critical problem or a virus. Crooks want you to believe that the only way to fix your problem is by calling the provided number, namely 1-855-718-3514. Some of the messages displayed to affected users may be the following:

There is a .net frame work file missing due to some harmfull virus
Debug malware error 895-system 32.exe failure.
Please contact Microsoft technicians to rectify the issue.

No matter if you have landed on such a page or have received a phone call, typically you would be advised not to shut down your computer to prevent issues like complete data loss. Keep in mind that these claims are untrue, and that you are not communicating with certified Microsoft technicians. These claims are nothing but scareware tactics.

Do NOT call the number as that would be a mistake. It is not free and probably will cost you a lot of money. The scammers may pose as Microsoft employees and may try asking you for personal information and financial data. That data can be easily sold to the highest bidder, or crooks can take advantage of it in another way.

Websites related to the fraudulent phone number are made to look exactly like an old Blue Screen of Microsoft Windows. A scamming site may consist just of a background picture that looks like that screen.

A 1-855-718-3514 related site may also track you and gather information from browser cookies. A mp3 audio file may be played on such sites, with a woman’s voice trying to scare you and push you into dialing the number.

Remove 1-855-718-3514 Completely

To remove the 1-855-718-3514 scam manually from your computer, follow the removal steps provided below. In case the manual removal does not get rid of the unwanted pop-ups and fake tech support sites, you should search for and remove leftover files with an advanced anti-malware program. Such an application will also keep your PC safe in the future.

Delete 1 855 718 3514 from Windows and Your Browser

1.Remove or Uninstall 1 855 718 3514 in Windows

Remove or Uninstall 1 855 718 3514 in Windows.

Step 1: Remove/Uninstall 1 855 718 3514 in Windows

Here is a method in few easy steps to remove that program. No matter if you are using Windows 8, 7, Vista or XP, those steps will get the job done. Dragging the program or its folder to the recycle bin can be a very bad decision. If you do that, bits and pieces of the program get left behind, and that can lead to unstable work of your PC, mistakes with the file type associations and other unpleasant activities. The proper way to get a program off your computer is to Uninstall it. To do that:

  • Hold the Windows Logo Button and “R” on your keyboard. A Pop-up window will appear (fig.1).
  • uninstall-virus-fig1

  • In the field type in “appwiz.cpl” and press ENTER (fig.2).
  • uninstall-virus-fig2

  • This will open a window with all the programs installed on the PC.
    Select the program that you want to remove, and press “Uninstall” (fig.3).
  • uninstall-virus-fig3

    Follow the instructions above and you will successfully uninstall 1 855 718 3514.

    2.Remove 1 855 718 3514 from Your Browser

    Remove 1 855 718 3514 from Your Browser.

    Remove a toolbar from Mozilla FirefoxRemove a toolbar from Google Chrome Remove a toolbar from Internet Explorer Remove a toolbar from Safari
    Start Mozilla Firefox Open the menu window

    uninstall-fig4

    Select the “Add-ons” icon from the menu

    uninstall-fig5

    Select 1 855 718 3514 and click “Remove

    uninstall-fig6

    After 1 855 718 3514 is removed, restart Mozilla Firefox by closing it from the red “X” in the top right corner and start it again.

    Start Google Chrome and Open the drop menu

    uninstall-fig7

  • Move the cursor over “Tools” and then from the extended menu choose “Extensions
  • uninstall-fig8

  • From the opened “Extensions” menu locate 1 855 718 3514 and click on the garbage bin icon on the right of it.
  • uninstall-fig9

  • After 1 855 718 3514 is removed, restart Google Chrome by closing it from the red “X” in the top right corner and start it again.
  • Start Internet Explorer:

  • Click “‘Tools’ to open the drop menu and select ‘Manage Add-ons’
  • uninstall-fig10

  • In the ‘Manage Add-ons’ window, make sure that in the first window ‘Add-on Types’, the drop menu ‘Show’ is on ‘All add-ons’
  • uninstall-fig11

    Select 1 855 718 3514 to remove, and then click ‘Disable’. A pop-up window will appear to inform you that you are about to disable the selected toolbar, and some additional toolbars might be disabled as well. Leave all the boxes checked, and click ‘Disable’.

    uninstall-fig12

    After 1 855 718 3514 has been removed, restart Internet Explorer by closing it from the red ‘X’ in the top right corner and start it again.

    Start Safari

    Open the drop menu by clicking on the sprocket icon in the top right corner.
    uninstall-fig13

    From the drop menu select ‘Preferences’
    In the new window select ‘Extensions’
    Click once on 1 855 718 3514
    Click ‘Uninstall’

    uninstall-fig14

    A pop-up window will appear asking for confirmation to uninstall 1 855 718 3514. Select ‘Uninstall’ again, and the 1 855 718 3514 will be removed.

    Remove 1 855 718 3514 automatically by downloading an advanced anti-malware program.

    1. Remove 1 855 718 3514 with SpyHunter Anti-Malware Tool

    1. Remove 1 855 718 3514 with SpyHunter Anti-Malware Tool

    1. Install SpyHunter to scan for and remove 1 855 718 3514.2. Scan with SpyHunter to Detect and Remove 1 855 718 3514.
    Step 1: Click here to go to SpyHunter’s download instruction page.
    Step 2: Guide yourself by the download instructions provided for each browser.
    Step 3: After you have installed SpyHunter, wait for it to automatically update.

    pets-by-myway-ads-virus

    Step1: After the update process has finished, click on the ‘Scan Computer Now’ button.
    pets-by-myway-ads-virus
    Step2: After SpyHunter has finished scanning your PC for any 1 855 718 3514 files, click on the ‘Fix Threats’ button to remove them automatically and permanently.
    pets-by-myway-ads-virus
    Step3: Once the intrusions on your PC have been removed, it is highly recommended to restart it.

    2. Back up your data to secure it against attacks related to 1 855 718 3514 in the future

    4. Back up your data to secure it against attacks in the future

    Security engineers recommend that you back up your files immediately, preferably on an external memory carrier in order to be able to restore them. In order to protect yourself from 1 855 718 3514 (For Windows Users) please follow these simple steps:

    1. For Windows 7 and earlier 1. For Windows 8, 8.1 and 10 1. Enabling the Windows Defense Feature (Previous Versions)

    1-Click on Windows Start Menu
    backup-1
    2-Type Backup And Restore
    3-Open it and click on Set Up Backup
    w7-backup3
    4-A window will appear asking you where to set up backup. You should have a flash drive or an external hard drive. Mark it by clicking on it with your mouse then click on Next.
    backup-3
    5-On the next window, the system will ask you what do you want to backup. Choose the ‘Let Me Choose’ option and then click on Next.
    backup-4
    6-Click on ‘Save settings and run backup’ on the next window in order to protect your files from possible attacks by 1 855 718 3514.
    backup-5

    1-Press Windows button + R
    filehistory-1
    2-In the window type ‘filehistory’ and press Enter
    filehistory-2
    3-A File History window will appear. Click on ‘Configure file history settings’
    filehistory-3
    4-The configuration menu for File History will appear. Click on ‘Turn On’. After its on, click on Select Drive in order to select the backup drive. It is recommended to choose an external HDD, SSD or a USB stick whose memory capacity is corresponding to the size of the files you want to backup.
    filehistory-4
    5-Select the drive then click on ‘Ok’ in order to set up file backup and protect yourself from 1 855 718 3514.

    1- Press Windows button + R keys.
    sysdm
    2- A run windows should appear. In it type ‘sysdm.cpl’ and then click on Run.
    windows-defense2
    3- A System Properties windows should appear. In it choose System Protection.
    windows-defense3
    5- Click on Turn on system protection and select the size on the hard disk you want to utilize for system protection.
    6- Click on Ok and you should see an indication in Protection settings that the protection from 1 855 718 3514 is on.
    windows-defense1
    Restoring a file via Windows Defense feature:
    1-Right-click on the encrypted file, then choose Properties.
    file-restore1
    2-Click on the Previous Versions tab and then mark the last version of the file.
    file-restore2
    3-Click on Apply and Ok and the file encrypted by 1 855 718 3514 should be restored.

    Optional: Using Alternative Anti-Malware Tools

    Remove 1 855 718 3514 Using Other Alternative Tools

    Malwarebytes Anti-MalwareSTOPZilla Anti Malware
    1. Install Malwarebytes Anti-Malware to scan for and remove 1 855 718 3514.
    Step 1: Download Malwarebytes by clicking here.
    Step 2: A pop-up window will appear. Click on the ‘Save File’ button. If it does not, click on the Download button and save it afterwards.
    pets-by-myway-ads-virus
    pets-by-myway-ads-virus
    Step 3: After you have downloaded the setup, simply open it.
    Step 4: The installer should appear. Click on the ‘Next’ button.
    pets-by-myway-ads-virus
    Step 5: Check the ‘I accept the agreement’ check circle if not checked if you accept it and click the ‘Next’ button once again.
    pets-by-myway-ads-virus
    Step 6: Review and click on ‘Next’ on the following 4 steps that will appear afterwards and after that click on the ‘Install’ button.
    pets-by-myway-ads-virus
    Step 7: After the installation process has completed click on the ‘Finish’ button and check the ‘Launch MalwareBytes AntiMalware’ check box.

    2. Scan your PC with MalwareBytes to remove all 1 855 718 3514 associated files automatically.

    Step 1: Launch MalwareBytes if you havent launched it after install.
    Step 2: Wait for the software to update and then click on the blue ‘Scan Now’ button. If it doesnt start updating automatically, click on the blue ‘Update Now’ highlighted text.
    pets-by-myway-ads-virus
    Step 3: At this point, after clicking the ‘Scan Now’ button, the system should start scanning your PC. It may take a while but be patient – it is worth it.
    pets-by-myway-ads-virus
    Step 4: After the scan has been complete and all of the threats have been identified, click on the ‘Remove Selected’ button to delete them permanently.
    pets-by-myway-ads-virus
    Step 5: Once the scan has completed, MalwareBytes will prompt you to restart your computer. It is recommended to save all your data you are working on before restarting.

    1. Download and Install STOPZilla Anti-malware to Scan for And Remove 1 855 718 3514.
    Step 1: Download STOPZilla by clicking here.
    Step 2: A pop-up window will appear. Click on the ‘Save File’ button. If it does not, click on the Download button and save it afterwards.
    pets-by-myway-ads-virus
    Step 3: After you have downloaded the setup, simply open it.
    Step 4: The installer should appear. Click on the ‘Next’ button.
    pets-by-myway-ads-virus
    Step 5: Check the ‘I accept the agreement’ check circle if not checked if you accept it and click the ‘Next’ button once again.
    pets-by-myway-ads-virus
    Step 6: Review and click on the ‘Install’ button.
    pets-by-myway-ads-virus
    Step 7: After the installation process has completed click on the ‘Finish’ button.

    2. Scan your PC with STOPZilla Anti Malware to remove all 1 855 718 3514 associated files completely.
    Step 1: Launch STOPZilla if you haven’t launched it after install.
    Step 2: Wait for the software to automatically scan and then click on the ‘Repair Now’ button. If it does not scan automatically, click on the ‘Scan Now’ button.
    pets-by-myway-ads-virus
    Step 3: After the removal of all threats and associated objects, you should Restart your PC.

    NOTE! Substantial notification about the 1 855 718 3514 threat: Manual removal of 1 855 718 3514 requires interference with system files and registries. Thus, it can cause damage to your PC. Even if your computer skills are not at a professional level, don’t worry. You can do the removal yourself just in 5 minutes, using a malware removal tool.
    Avatar

    Berta Bilbao

    Berta is a dedicated malware researcher, dreaming for a more secure cyber space. Her fascination with IT security began a few years ago when a malware locked her out of her own computer.

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