Remove 2k19cry Virus (.2k19cry File)
THREAT REMOVAL

Remove 2k19cry Virus (.2k19cry File)

A new ransomware going by the name of 2k19cry virus has been detected in the wild. The ransomware appends the .2k19cry extension to encrypted files. In fact, the 2k19cry virus belongs to the Paradise ransomware family which was first detected in 2017. A similar ransomware case is the 2k19sys virus.

The 2k19cry virus renames all encrypted files by adding a random string of characters, email address and the .2k19cry extension. The ransomware displays the ransom note in a pop-up window but it also creates another one in a text file which is named -=###_INFO_you_FILE_###=-.txt.

Read this article to learn how to remove the 2k19cry ransomware virus and attempt to restore your files.

Threat Summary

Name2k19cry Virus
TypeRansomware, Cryptovirus
Short DescriptionAims to encrypt files and then ad its custom file extension to them,
SymptomsFiles are encrypted and cannot be opened. The ransomware also drops a ransom note file, containing the extortionist message.
Distribution MethodSpam Emails, Email Attachments, Executable files
Detection Tool See If Your System Has Been Affected by 2k19cry Virus

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Malware Removal Tool

User ExperienceJoin Our Forum to Discuss 2k19cry Virus.
Data Recovery ToolWindows Data Recovery by Stellar Phoenix Notice! This product scans your drive sectors to recover lost files and it may not recover 100% of the encrypted files, but only few of them, depending on the situation and whether or not you have reformatted your drive.

2k19cry virus – More Information

The primary method of distribution that is used by the 2k19cry Virus is believed to be either via malicious web links or infection files. The 2k19cry Virus may enter your computer as an e-mail attachment in an e-mail sent in massive malspam campaigns. Such can pretend that you have received an invoice, receipt or a document from your bank.

Not only this, but you may also download various different types of files and objects that you believe are legitimate. They can however prove to be exactly the opposite as these files may turn out to be the virus infection file.

Once you are infected with the 2k19cry Virus, you may immediately notice it as your files may start to appear with the 2k19cry Virus extension.

Also note that the 2k19cry Virus may be able to perform the following malicious actions on your computer:

  • Create mutexes.
  • Touch system files.
  • Modify the Run and RunOnce Windows registries.
  • Obtain system information from your computer.
  • Relay information.
  • Obtain rights as an administrator to read and write files.

Once this is done, the 2k19cry Virus begins scanning your computer for different files to encrypt. 2k19cry Virus carefully skips encrypting files in the default system directories of Windows and instead it begins to encrypt files that have specific file extensions.

After the files are encrypted, you cannot open them and a unique file decryption key is generated and transferred to the cybercriminals. This makes them the only ones who can unlock your files. However, we strongly advise you not to pay any ransom, because paying means enabling further malicious operations as you are giving money to criminals.

As for the ransom note, it it shown in a pop-up window which reads the following:

All your files are encrypted!
All your files have been encrypted due to a security problem with your PC. If you want to restore them, write us to the e-mail hannacry@p-security.li and: hannacry@p-security.li
You PC id: nJjMoz
You have to pay for decryption in Bitcoins. The price depends on how fast you write to us. After payment we will send you the decryption tool that will decrypt all your files.
Free decryption as guarantee
Before payment you can send us 1-2 files for free decryption.
Please note that files must NOT contain valuable information.
The file size should not exceed 1MB.
How to obtain Bitcoins
The easiest way to buy bitcoins is LocalBitcoins site. You have to register, click ‘Buy bitcoins’, and select the seller by payment method and price.
https://localbitcoins.net/buy_bitcoins
Also you can find other places to buy Bitcoins and beginners guide here:
http://www.coindesk.com/information/how-can-i-buy-bitcoins/
Attention!
Do not rename encrypted files
Do not try to decrypt your data using third party software, it may cause permanent data loss
You are guaranteed to get the decryptor after payment
Do not attempt to use the antivirus or uninstall the program
This will lead to your data loss and unrecoverable
Decoders of other users is not suitable to decrypt your files – encryption key is unique

Our advice is not to pay any ransom to the cybercriminals as your payment will further enable their criminal operations. It may be better to wait for an official decrypter to be released, or to attempt alternative data restoration methods which are explained in the instructions at the end of this article.

Remove 2k19cry Virus and Try Restoring Files

To remove 2k19cry Virus from your computer, we strongly recommend that you read the instructions underneath. They have been created with the primary purpose to help you remove the 2k19cry Virus files and try to restore all encrypted data. For a faster and effective removal, we strongly recommend that you download and run a scan of your computer using a professional malware removal software. Such program has been made with the main idea to help you erase all traces of the 2k19cry Virus from your machine by scanning for its files and objects. It can also protect you from future threats and intrusive software of this type.

Milena Dimitrova

Milena Dimitrova

An inspired writer and content manager who has been with SensorsTechForum since the beginning. Focused on user privacy and malware development, she strongly believes in a world where cybersecurity plays a central role. If common sense makes no sense, she will be there to take notes. Those notes may later turn into articles! Follow Milena @Milenyim

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Windows Mac OS X

How to Remove 2k19cry Virus from Windows.


Step 1: Boot Your PC In Safe Mode to isolate and remove 2k19cry Virus

OFFER

Manual Removal Usually Takes Time and You Risk Damaging Your Files If Not Careful!
We Recommend To Scan Your PC with SpyHunter

Keep in mind, that SpyHunter’s scanner is only for malware detection. If SpyHunter detects malware on your PC, you will need to purchase SpyHunter's malware removal tool to remove the malware threats. Read our SpyHunter 5 review. Click on the corresponding links to check SpyHunter's EULA, Privacy Policy and Threat Assessment Criteria

1. Hold Windows key() + R


2. The "Run" Window will appear. In it, type "msconfig" and click OK.


3. Go to the "Boot" tab. There select "Safe Boot" and then click "Apply" and "OK".
Tip: Make sure to reverse those changes by unticking Safe Boot after that, because your system will always boot in Safe Boot from now on.


4. When prompted, click on "Restart" to go into Safe Mode.


5. You can recognise Safe Mode by the words written on the corners of your screen.


Step 2: Uninstall 2k19cry Virus and related software from Windows

Here is a method in few easy steps that should be able to uninstall most programs. No matter if you are using Windows 10, 8, 7, Vista or XP, those steps will get the job done. Dragging the program or its folder to the recycle bin can be a very bad decision. If you do that, bits and pieces of the program are left behind, and that can lead to unstable work of your PC, errors with the file type associations and other unpleasant activities. The proper way to get a program off your computer is to Uninstall it. To do that:


1. Hold the Windows Logo Button and "R" on your keyboard. A Pop-up window will appear.


2. In the field type in "appwiz.cpl" and press ENTER.


3. This will open a window with all the programs installed on the PC. Select the program that you want to remove, and press "Uninstall"
Follow the instructions above and you will successfully uninstall most programs.


Step 3: Clean any registries, created by 2k19cry Virus on your computer.

The usually targeted registries of Windows machines are the following:

  • HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run
  • HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run
  • HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\RunOnce
  • HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\RunOnce

You can access them by opening the Windows registry editor and deleting any values, created by 2k19cry Virus there. This can happen by following the steps underneath:

1. Open the Run Window again, type "regedit" and click OK.


2. When you open it, you can freely navigate to the Run and RunOnce keys, whose locations are shown above.


3. You can remove the value of the virus by right-clicking on it and removing it.
Tip: To find a virus-created value, you can right-click on it and click "Modify" to see which file it is set to run. If this is the virus file location, remove the value.

IMPORTANT!
Before starting "Step 4", please boot back into Normal mode, in case you are currently in Safe Mode.
This will enable you to install and use SpyHunter 5 successfully.

Step 4: Scan for 2k19cry Virus with SpyHunter Anti-Malware Tool

1. Click on the "Download" button to proceed to SpyHunter's download page.


It is recommended to run a scan before purchasing the full version of the software to make sure that the current version of the malware can be detected by SpyHunter. Click on the corresponding links to check SpyHunter's EULA, Privacy Policy and Threat Assessment Criteria.


2. After you have installed SpyHunter, wait for it to update automatically.

SpyHunter5-update-2018


3. After the update process has finished, click on the 'Malware/PC Scan' tab. A new window will appear. Click on 'Start Scan'.

SpyHunter5-Free-Scan-2018


4. After SpyHunter has finished scanning your PC for any files of the associated threat and found them, you can try to get them removed automatically and permanently by clicking on the 'Next' button.

SpyHunter-5-Free-Scan-Next-2018

If any threats have been removed, it is highly recommended to restart your PC.

Step 5 (Optional): Try to Restore Files Encrypted by 2k19cry Virus.

Ransomware infections and 2k19cry Virus aim to encrypt your files using an encryption algorithm which may be very difficult to decrypt. This is why we have suggested a data recovery method that may help you go around direct decryption and try to restore your files. Bear in mind that this method may not be 100% effective but may also help you a little or a lot in different situations.

1. Download the reccomended Data Recovery software by clicking on the link underneath:

If the above link does not work for you and your region, try the other two links below, that lead to the same product:

and

2. On the download page, click on the "Download" button:

3. Click on "Save File" button:

4. Accept all agreements and click "Next":

5. After all the "Next" steps, click on "Install" and then wait for the installation to complete:

6. Run the software. Click on the location to scan for missing or deleted files and click on "Scan":

7. Wait for the scan to complete, it may take some time. Be advised that this scan is not 100% guaranteed to recover all files, but it does have some chance to get your data back:


Windows Mac OS X

Get rid of 2k19cry Virus from Mac OS X.


Step 1: Uninstall 2k19cry Virus and remove related files and objects

OFFER
Manual Removal Usually Takes Time and You Risk Damaging Your Files If Not Careful!
We Recommend To Scan Your Mac with SpyHunter for Mac
Keep in mind, that SpyHunter for Mac needs to purchased to remove the malware threats. Click on the corresponding links to check SpyHunter’s EULA and Privacy Policy


1. Hit the ⇧+⌘+U keys to open Utilities. Another way is to click on “Go” and then click “Utilities”, like the image below shows:


2. Find Activity Monitor and double-click it:


3. In the Activity Monitor look for any suspicious processes, belonging or related to 2k19cry Virus:

Tip: To quit a process completely, choose the “Force Quit” option.


4. Click on the "Go" button again, but this time select Applications. Another way is with the ⇧+⌘+A buttons.


5. In the Applications menu, look for any suspicious app or an app with a name, similar or identical to 2k19cry Virus. If you find it, right-click on the app and select “Move to Trash”.


6: Select Accounts, after which click on the Login Items preference. Your Mac will then show you a list of items that start automatically when you log in. Look for any suspicious apps identical or similar to 2k19cry Virus. Check the app you want to stop from running automatically and then select on the Minus (“-“) icon to hide it.


7: Remove any left-over files that might be related to this threat manually by following the sub-steps below:

  • Go to Finder.
  • In the search bar type the name of the app that you want to remove.
  • Above the search bar change the two drop down menus to “System Files” and “Are Included” so that you can see all of the files associated with the application you want to remove. Bear in mind that some of the files may not be related to the app so be very careful which files you delete.
  • If all of the files are related, hold the ⌘+A buttons to select them and then drive them to “Trash”.

In case you cannot remove 2k19cry Virus via Step 1 above:

In case you cannot find the virus files and objects in your Applications or other places we have shown above, you can manually look for them in the Libraries of your Mac. But before doing this, please read the disclaimer below:

Disclaimer! If you are about to tamper with Library files on Mac, be sure to know the name of the virus file, because if you delete the wrong file, it may cause irreversible damage to your MacOS. Continue on your own responsibility!

1: Click on "Go" and Then "Go to Folder" as shown underneath:

2: Type in "/Library/LauchAgents/" and click Ok:

3: Delete all of the virus files that have similar or the same name as 2k19cry Virus. If you believe there is no such file, do not delete anything.

You can repeat the same procedure with the following other Library directories:

→ ~/Library/LaunchAgents
/Library/LaunchDaemons

Tip: ~ is there on purpose, because it leads to more LaunchAgents.


Step 2: Scan for and remove 2k19cry Virus files from your Mac

When you are facing problems on your Mac as a result of unwanted scripts and programs such as 2k19cry Virus, the recommended way of eliminating the threat is by using an anti-malware program. Combo Cleaner offers advanced security features along with other modules that will improve your Mac’s security and protect it in the future.


Step 3 (Optional): Try to Restore Files Encrypted by 2k19cry Virus on your Mac.

Ransomware for Mac 2k19cry Virus aims to encode all your files using an encryption algorithm which may be very difficult to decode, unless you pay money. This is why we have suggested a data recovery method that may help you go around direct decryption and try to restore your files, but only in some cases. Bear in mind that this method may not be 100% effective but may also help you a little or a lot in different situations.

1. Download the recommended Data Recovery Mac app by clicking on the link underneath:


2k19cry Virus FAQ

What is 2k19cry Virus ransomware and how does it work?

2k19cry Virus is a ransomware infection - the malicious software that enters your computer silently and blocks either access to the computer itself or encrypt your files. Many ransomware viruses use sophisticated encryption algorithm how to make your files inaccessible. The goal of ransomware infections is to demand that you pay a ransom payment to get access to your files back.

How does 2k19cry Virus ransomware infect my computer?

2k19cry Virus Ransomware infects computers by being sent via phishing e-mails, containing virus attachment. This attachment is usually masked as an important document, like an invoice, bank document or even a plane ticket and it looks very convincing to users. After you download and execute this attachment, a drive-by download occurs and your computer is infected with the ransomware virus.

Another way, you may become a victim of 2k19cry Virus is if you download a fake installer, crack or patch from a low reputation website or if you click on a virus link. Many users report getting a ransomware infection by downloading torrents.

How to open .2k19cry Virus files?

You can't. At this point the .2k19cry Virus files are encrypted. You can only open them once they are decrypted.

Decryptor did not decrypt my data. What now?

If a decryptor did not decrypt your .2k19cry Virus files successfully, then do not despair, because this virus is still new.

One way to restore files, encrypted by 2k19cry Virus ransomware is to use a decryptor for it. But since it's a new virus, advised that the decryption keys for it may not be out yet and available to the public. We will update this article and keep you posted as soon as this decryptor is released.

How Do I restore ".2k19cry Virus" files (Other Methods)?

We have suggested several file recovery methods that could work if you want to restore .2k19cry Virus files. These methods are in no way 100% guarantee that you will be able to get your files back. But if you have a backup, your chances of success are much greater.

How do I get rid of 2k19cry Virus ransomware virus?

The safest way and the most efficient one for the removal of this ransomware infection is the use a professional anti malware software. It will scan for and locate 2k19cry Virus ransomware and then remove it without causing any additional harm to your important .2k19cry Virus files.

Also, keep in mind that viruses like 2k19cry Virus ransomware also install Trojans and keyloggers that can steal your passwords and accounts. Scanning your computer with an anti-malware software will make sure that all of these virus components are removed and your computer is protected in the future.

What to Do If nothing works?

If none of the above methods seem to work for you, then try these methods:

Try to find a safe computer from where you can can login on your own line accounts like One Drive, iDrive, Google Drive and so on.

Try to contact your friends relatives and other people so that they can check if they have some of your important photos or documents just in case you sent them.

Also, check if some of the files that were encrypted it can be re downloaded from the web.

Another clever way to get back some of your files is to find another old computer, a flash drive or even a CD or a DVD where you may have saved your older documents. You might be surprised what will turn up.

You can also go to your email account to check if you can send any attachments to other people. Usually what is sent the email is saved on your account and you can re-download it. But most importantly, make sure that this is done from a safe computer and make sure to remove the virus first.

More tips you can find on our forums, where you can also asks any questions about your ransomware problem.

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