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Remove aZaZeL Virus and Restore .Encrypted Files

This article aims to help you remove aZaZeL ransomware from your computer and restore files that have the .Encrypted file extension added to them.

A new ransomware virus has been detected at the end of June 2017, calling itself aZaZeL. It demands 0.1 BTC ransom payoff to restore the files it has encrypted. These files have the .Encrypted file extension added to them and along with them a file named File_Encryption_Notice.txt is also added which aims to notify victims of their situation. In case you have become a victim of the aZaZeL Virus we advise you to read this article thoroughly.

Threat Summary

Name aZaZel
Type Ransomware, Cryptovirus
Short Description Encrypts the files on the computers infected by it. Demands a payoff of 0.1 BTC for their decryption.
Symptoms A file is dropped on the computer, named File_Encryption_Notice.txt
Distribution Method Spam Emails, Email Attachments, Executable files
Detection Tool See If Your System Has Been Affected by malware


Malware Removal Tool

User Experience Join Our Forum to Discuss aZaZel.
Data Recovery Tool Windows Data Recovery by Stellar Phoenix Notice! This product scans your drive sectors to recover lost files and it may not recover 100% of the encrypted files, but only few of them, depending on the situation and whether or not you have reformatted your drive.

How Does aZaZeL Virus Spread ?

One particular technique used by the aZaZeL ransomware to infect victims is to utilize Microsoft Word document and in it embed malicious macros. This infects your computer after you click on the “Enable Content” button of the document to read the contents. Usually such documents are not detected if sent as e-mail attachments, simply because the macros within them are heavily obfuscated. Such e-mails may convince victims that the documents are of important nature and they must be opened immediately, for example:

Other methods by which you could end up being a victim of aZaZeL ransomware are to download it as a fake setup, key generators and patches or game cracks.

aZaZeL Ransomware – More Information

Once your computer becomes infected by aZaZeL ransomware, the virus may immediately drop it’s malicious files on the computer infected by it. The main malicious files of aZaZeL has a completely random name and Is .exe file type. This file and other support malicious modules may be dropped in the usually targeted Windows directories, which are:

  • %AppData%
  • %Windows%
  • %Local%
  • %LocalLow%
  • %Roaming%
  • %Temp%

After the malicious files of aZaZeL ransomware are dropped on the computer of the user, the virus may obtain administrative privileges by injecting malicious code in Windows processes. From there, it may attack the Windows Registry Editor, modifying the Run and RunOnce registry sub-keys, located in:

→ HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion

Another malicious activities which the aZaZeL ransomware may perform is to delete the shadow volume copies of the infected computer system by executing Windows Command Prompt commands as an administrator in Windows:

→ vssadmin delete shadows /all /quiet

Among the activity of aZaZeL ransomware is to drop it’s ransom note which is called File_Encryption_Notice.txt and has the following notification to victims:

Your files are encrypted!!!
Your documents,photos, databases & other important files have been encrypted with
strongest encryption & unique key, generated for this computer.
We offer you to purchase special application for recovery access to your encrypted
files. Getting the decryptor is the only opportunity not to loose your file from pc
Your lock id:
0x[redacted hex][WIN_7]VN:A
Without a decryption tool it is imposible to recover your files. So
keep your lock id very safe else you can never recover your files.
It will be better if you note it somewhere outside your pc on the paper.
To purchase the decryption tool follow these steps:
1.Register a Bitcoin(BTC) wallet at (www.blockchain.info/wallet/new)
(Properly note your Bitcoin wallet address and Identifier address which you require to login to your BTC wallet)
2.If you dont have Bitcoins, you can buy them at (www.coinmama.com)
Here are the detail steps which will help you to buy buitcoins
Step 1: Goto (www.coinmama.com/register) and register your account there using your email id.
Step 2: After you register an account, you need to Signup/Login to your coinmama account.
Step 3: Then Choose the amount of Bitcoin (0.1 BTC) you need to buy.
Step 4: Choose a method of payment. You need to select the one of the available methods of payment
(Recommended: Western union or Moneygram)
Step 5: Note the details given for money transfer(eg:account holder’s name, address,etc)
Step 6: Deposit the given amount of money in Western union or Moneygram near your location to the given details.
Step 7: After you deposit the cash, you will receive a transfer receipt with important information (eg:MTCN number).
Step 8: Only then goto next step (i.e. Complete your order) to assure a successful transfer.
Step 9: Copy the exact information as stated on your transfer receipt in the form.
Step 10: Enter your Bitcoin wallet address properly in the form then update order.
Your order will be processed once your transfer clears in their account.
They will update you by email, moments after sending your Bitcoins.
Other site to buy Bitcoins (www.localBitcoins.com)
(First time Bitcoin buyers guide available at (https://en.Bitcoin.it/wiki/First-time_buyers_guide)
3.After you buy Bitcoins, transfer Bitcoins to the details given below
Account details:
# Amount to transfer: 0.1 BTC(approx.$46 US Dollars)
# Transfer to bitcoin address: 1MaBogxRSscjxsdcsEr6ymtkV9SdGLfuxf
**Check bitcoin address properly before payment**
Only after the payment
Mail us to receive the decryption tool
Mailing details:
# Mail to: azazel-bot@india.com
# Subject: Decryptor Request
# Message: Message us the following details:
1.Your lock id (see at the top)
2.Email id: Your email id in which you wish to receive the decryptor.
3.BTC address: Your bitcoin wallet address from which you have made the payment.
(You can also mail us to get a guide on How to buy Bitcoins)
Special Warning!!!
Donot try to rename or be oversmart with those encrypted files, else they cant be
decrypted back & you will loose them forever.
#Files EnCrYpTeD by aZaZel

Source: id-ransomware.blogspot.bg

aZaZel Ransomware – Encryption Process

During the encryption process, aZaZel ransomware is very careful not to encrypt files vital for the usage of Windows. The ransomware virus aims to avoid system folders for that matter and only encrypts files that are often used, like the following file types:


After the encryption process has completed, the virus appends the .Encrypted file extension to the files that have been enciphered. The files can no longer be opened and look like the image at the beginning of this article.

Remove aZaZel Ransomware and Restore .Encrypted Files

Before beginning the removal process of this ransomware infection, we advise you to backup the encrypted files. Then, you can initiate the removal process of the ransomware infection preferably by following the removal manual below. But bear in mind that since aZaZel creates multiple objects and may interfere with important Windows files, a ransomware specific tool should be used to remove the virus automatically.

If you want to restore the files that have been encrypted by this ransomware virus, you can try so if you use the alternative methods which we have suggested in the instructions below. They are located in step “2. Restore files encrypted by aZaZel”.

Ventsislav Krastev

Ventsislav is a cybersecurity expert at SensorsTechForum since 2015. He has been researching, covering, helping victims with the latest malware infections plus testing and reviewing software and the newest tech developments. Having graduated Marketing as well, Ventsislav also has passion for learning new shifts and innovations in cybersecurity that become game changers. After studying Value Chain Management, Network Administration and Computer Administration of System Applications, he found his true calling within the cybersecrurity industry and is a strong believer in the education of every user towards online safety and security.

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Attention! SensorsTechForum strongly recommends that all malware victims should look for assistance only by reputable sources. Many guides out there claim to offer free recovery and decryption for files encrypted by ransomware viruses. Be advised that some of them may only be after your money.

As a site that has been dedicated to providing free removal instructions for ransomware and malware since 2014, SensorsTechForum’s recommendation is to only pay attention to trustworthy sources.

How to recognize trustworthy sources:

  • Always check "About Us" web page.
  • Profile of the content creator.
  • Make sure that real people are behind the site and not fake names and profiles.
  • Verify Facebook, LinkedIn and Twitter personal profiles.


with Anti-Malware
We recommend you to download SpyHunter and run free scan to remove all virus files on your PC. This saves you hours of time and effort compared to doing the removal yourself.
SpyHunter 5 free remover allows you, subject to a 48-hour waiting period, one remediation and removal for results found. Read EULA and Privacy Policy

Windows Mac OS X

How to Remove aZaZel from Windows.

Step 1: Boot Your PC In Safe Mode to isolate and remove aZaZel


Manual Removal Usually Takes Time and You Risk Damaging Your Files If Not Careful!
We Recommend To Scan Your PC with SpyHunter

Keep in mind, that SpyHunter’s scanner is only for malware detection. If SpyHunter detects malware on your PC, you will need to purchase SpyHunter's malware removal tool to remove the malware threats. Read our SpyHunter 5 review. Click on the corresponding links to check SpyHunter's EULA, Privacy Policy and Threat Assessment Criteria

1. Hold Windows key() + R

2. The "Run" Window will appear. In it, type "msconfig" and click OK.

3. Go to the "Boot" tab. There select "Safe Boot" and then click "Apply" and "OK".
Tip: Make sure to reverse those changes by unticking Safe Boot after that, because your system will always boot in Safe Boot from now on.

4. When prompted, click on "Restart" to go into Safe Mode.

5. You can recognise Safe Mode by the words written on the corners of your screen.

Step 2: Uninstall aZaZel and related software from Windows

Here is a method in few easy steps that should be able to uninstall most programs. No matter if you are using Windows 10, 8, 7, Vista or XP, those steps will get the job done. Dragging the program or its folder to the recycle bin can be a very bad decision. If you do that, bits and pieces of the program are left behind, and that can lead to unstable work of your PC, errors with the file type associations and other unpleasant activities. The proper way to get a program off your computer is to Uninstall it. To do that:

1. Hold the Windows Logo Button and "R" on your keyboard. A Pop-up window will appear.

2. In the field type in "appwiz.cpl" and press ENTER.

3. This will open a window with all the programs installed on the PC. Select the program that you want to remove, and press "Uninstall"
Follow the instructions above and you will successfully uninstall most programs.

Step 3: Clean any registries, created by aZaZel on your computer.

The usually targeted registries of Windows machines are the following:

  • HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run
  • HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run
  • HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\RunOnce
  • HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\RunOnce

You can access them by opening the Windows registry editor and deleting any values, created by aZaZel there. This can happen by following the steps underneath:

1. Open the Run Window again, type "regedit" and click OK.

2. When you open it, you can freely navigate to the Run and RunOnce keys, whose locations are shown above.

3. You can remove the value of the virus by right-clicking on it and removing it.
Tip: To find a virus-created value, you can right-click on it and click "Modify" to see which file it is set to run. If this is the virus file location, remove the value.

Before starting "Step 4", please boot back into Normal mode, in case you are currently in Safe Mode.
This will enable you to install and use SpyHunter 5 successfully.

Step 4: Scan for aZaZel with SpyHunter Anti-Malware Tool

1. Click on the "Download" button to proceed to SpyHunter's download page.

It is recommended to run a scan before purchasing the full version of the software to make sure that the current version of the malware can be detected by SpyHunter. Click on the corresponding links to check SpyHunter's EULA, Privacy Policy and Threat Assessment Criteria.

2. After you have installed SpyHunter, wait for it to update automatically.


3. After the update process has finished, click on the 'Malware/PC Scan' tab. A new window will appear. Click on 'Start Scan'.


4. After SpyHunter has finished scanning your PC for any files of the associated threat and found them, you can try to get them removed automatically and permanently by clicking on the 'Next' button.


If any threats have been removed, it is highly recommended to restart your PC.

Step 5 (Optional): Try to Restore Files Encrypted by aZaZel.

Ransomware infections and aZaZel aim to encrypt your files using an encryption algorithm which may be very difficult to decrypt. This is why we have suggested a data recovery method that may help you go around direct decryption and try to restore your files. Bear in mind that this method may not be 100% effective but may also help you a little or a lot in different situations.

1. Download the reccomended Data Recovery software by clicking on the link underneath:

Simply click on the link and on the website menus on top, choose Data Recovery - Data Recovery Wizard for Windows or Mac (depending on your OS), and then download and run the tool.

Windows Mac OS X

Get rid of aZaZel from Mac OS X.

Step 1: Uninstall aZaZel and remove related files and objects

Manual Removal Usually Takes Time and You Risk Damaging Your Files If Not Careful!
We Recommend To Scan Your Mac with SpyHunter for Mac
Keep in mind, that SpyHunter for Mac needs to purchased to remove the malware threats. Click on the corresponding links to check SpyHunter’s EULA and Privacy Policy

1. Hit the ⇧+⌘+U keys to open Utilities. Another way is to click on “Go” and then click “Utilities”, like the image below shows:

2. Find Activity Monitor and double-click it:

3. In the Activity Monitor look for any suspicious processes, belonging or related to aZaZel:

Tip: To quit a process completely, choose the “Force Quit” option.

4. Click on the "Go" button again, but this time select Applications. Another way is with the ⇧+⌘+A buttons.

5. In the Applications menu, look for any suspicious app or an app with a name, similar or identical to aZaZel. If you find it, right-click on the app and select “Move to Trash”.

6: Select Accounts, after which click on the Login Items preference. Your Mac will then show you a list of items that start automatically when you log in. Look for any suspicious apps identical or similar to aZaZel. Check the app you want to stop from running automatically and then select on the Minus (“-“) icon to hide it.

7: Remove any left-over files that might be related to this threat manually by following the sub-steps below:

  • Go to Finder.
  • In the search bar type the name of the app that you want to remove.
  • Above the search bar change the two drop down menus to “System Files” and “Are Included” so that you can see all of the files associated with the application you want to remove. Bear in mind that some of the files may not be related to the app so be very careful which files you delete.
  • If all of the files are related, hold the ⌘+A buttons to select them and then drive them to “Trash”.

In case you cannot remove aZaZel via Step 1 above:

In case you cannot find the virus files and objects in your Applications or other places we have shown above, you can manually look for them in the Libraries of your Mac. But before doing this, please read the disclaimer below:

Disclaimer! If you are about to tamper with Library files on Mac, be sure to know the name of the virus file, because if you delete the wrong file, it may cause irreversible damage to your MacOS. Continue on your own responsibility!

1: Click on "Go" and Then "Go to Folder" as shown underneath:

2: Type in "/Library/LauchAgents/" and click Ok:

3: Delete all of the virus files that have similar or the same name as aZaZel. If you believe there is no such file, do not delete anything.

You can repeat the same procedure with the following other Library directories:

→ ~/Library/LaunchAgents

Tip: ~ is there on purpose, because it leads to more LaunchAgents.

Click the button below below to download SpyHunter for Mac and scan for aZaZel:


SpyHunter for Mac

Step 3 (Optional): Try to Restore Files Encrypted by aZaZel.

Ransomware infections and aZaZel aim to encrypt your files using an encryption algorithm which may be very difficult to decrypt. This is why we have suggested a data recovery method that may help you go around direct decryption and try to restore your files. Bear in mind that this method may not be 100% effective but may also help you a little or a lot in different situations.

1. Download the reccomended Data Recovery software by clicking on the link underneath:

Simply click on the link and on the website menus on top, choose Data Recovery - Data Recovery Wizard for Windows or Mac (depending on your OS), and then download and run the tool.

aZaZel FAQ

What is aZaZel ransomware and how does it work?

aZaZel is a ransomware infection - the malicious software that enters your computer silently and blocks either access to the computer itself or encrypt your files.

Many ransomware viruses use sophisticated encryption algorithm how to make your files inaccessible. The goal of ransomware infections is to demand that you pay a ransom payment to get access to your files back.

How does aZaZel ransomware infect my computer?

Via several ways.aZaZel Ransomware infects computers by being sent via phishing e-mails, containing virus attachment.

This attachment is usually masked as an important document, like an invoice, bank document or even a plane ticket and it looks very convincing to users.

After you download and execute this attachment, a drive-by download occurs and your computer is infected with the ransomware virus.

Another way, you may become a victim of aZaZel is if you download a fake installer, crack or patch from a low reputation website or if you click on a virus link. Many users report getting a ransomware infection by downloading torrents.

How to open .aZaZel files?

You can't. At this point the .aZaZel files are encrypted. You can only open them once they are decrypted.

Decryptor did not decrypt my data. What now?

Do not panic and backup the files. If a decryptor did not decrypt your .aZaZel files successfully, then do not despair, because this virus is still new.

One way to restore files, encrypted by aZaZel ransomware is to use a decryptor for it. But since it's a new virus, advised that the decryption keys for it may not be out yet and available to the public. We will update this article and keep you posted as soon as this decryptor is released.

How Do I restore ".aZaZel" files (Other Methods)?

Yes, sometimes files can be restored. We have suggested several file recovery methods that could work if you want to restore .aZaZel files.

These methods are in no way 100% guarantee that you will be able to get your files back. But if you have a backup, your chances of success are much greater.

How do I get rid of aZaZel ransomware virus?

The safest way and the most efficient one for the removal of this ransomware infection is the use a professional anti malware software. It will scan for and locate aZaZel ransomware and then remove it without causing any additional harm to your important .aZaZel files.

Also, keep in mind that viruses like aZaZel ransomware also install Trojans and keyloggers that can steal your passwords and accounts. Scanning your computer with an anti-malware software will make sure that all of these virus components are removed and your computer is protected in the future.

What to Do If nothing works?

There is still a lot you can do. If none of the above methods seem to work for you, then try these methods:

  • Try to find a safe computer from where you can can login on your own line accounts like One Drive, iDrive, Google Drive and so on.
  • Try to contact your friends, relatives and other people so that they can check if they have some of your important photos or documents just in case you sent them.
  • Also, check if some of the files that were encrypted it can be re-downloaded from the web.
  • Another clever way to get back some of your files is to find another old computer, a flash drive or even a CD or a DVD where you may have saved your older documents. You might be surprised what will turn up.
  • You can also go to your email account to check if you can send any attachments to other people. Usually what is sent the email is saved on your account and you can re-download it. But most importantly, make sure that this is done from a safe computer and make sure to remove the virus first.

More tips you can find on our forums, where you can also asks any questions about your ransomware problem.

How to Report Ransomware to Authorities?

In case your computer got infected with a ransomware infection, you can report it to the local Police departments. It can help authorities worldwide track and determine the perpetrators behind the virus that has infected your computer. Below, we have prepared a list with government websites, where you can file a report in case you are a victim of a cybercrime:

Cyber-security authorities, responsible for handling ransomware attack reports in different regions all over the world:

Reports may be responded to in different timeframes, depending on your local authorities.

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