Remove CryptoWall RSA-4096 Variant and Restore .jpg Encrypted Files - How to, Technology and PC Security Forum |

Remove CryptoWall RSA-4096 Variant and Restore .jpg Encrypted Files

A new ransomware, observed to be a variant of CryptoWall, has been reported to infect users on a massive scale all over the world. The most notorious ransomware, CryptoWall, detected as “Cryptodefense” by Symantec researchers, has been reported to have held over 600 000 computers and generated over 325$ million revenue in ransom payment. This particular variant uses a Trojan.Agent.MSIL to infect the user’s PC. All users who have become “hostages” of this ransomware should immediately use advanced anti-malware software to remove the threat. Regarding the file restoration, it is advisable to use the suggested methods after this article to try and get your data back instead of paying the ransom money.

NameCryptoWall RSA-4096
Short DescriptionEncrypts files on the compromised computer, asking for 500$ ransom money in BTC.
SymptomsThe user may witness “RECOVERY” files to open on startup and his files to become completely hidden from him, except a few.
Distribution MethodVia a MSIL Trojan (downloader) that may be distributed through malicious macros in email attachments.
Detection ToolDownload Malware Removal Tool, to See If Your System Has Been Affected by CryptoWall RSA-4096
User Experience Join our forum to discuss CryptoWall RSA-4096.
Data Recovery ToolWindows Data Recovery by Stellar Phoenix Notice! This product scans your drive sectors to recover lost files and it may not recover 100% of the encrypted files, but only few of them, depending on the situation and whether or not you have reformatted your drive.

CryptoWall RSA-4096 – Distribution

Similar to CryptoWall 4.0, this particular ransomware uses an MSIL Trojan agent which is essentially a downloader for the actual malware. In this case, the Trojan was located in the following location with the following name:


This suggests that the Trojan assumes random names for its malicious .tmp module. It may open a port, connect to a remote host which may be the C&C(Command and Control center) of the cyber-criminals controlling CryptoWall and infect the computer.

Such Trojans may be redistributed via malicious payload carrying files, like infected Microsoft Office macros, for example. Image the following scenario – you open up an email from PayPal that contains a Microsoft Excel attachment which is named “Your Withdrawal History” or some other name you are interested in. In it, there is always the “Enable Editing” button and after clicking on it, there may be a malicious script that creates the “Wwp0J.tmp” file on your computer. Of course there are many scenarios besides the previously mentioned one, but they all end up the same way if the “.tmp” file is well obfuscated from your AntiVirus protection.

CryptoWall RSA-4096 In Detail

Once the malicious executable has been activated onto your computer it may download malicious modules of the malware in the following Windows directories:

  • %AppData%
  • %Roaming%
  • %Temp%
  • %System%
  • %User’s Directory%
  • %Local%
  • %Common%

The malicious modules my contain either random names, names that resemble an application installed on the user PC or names that may contain a mistake made on purpose. Examples are as follows:

  • D0138i2n09dh2.exe
  • Notepad.dll
  • Solitare.tmp

After such files are created, the malware creates registry entries to make them run on system startup, for example:

In the key:
Value for D0138i2n09dh2.exe with this data:
“addon_v{number}” = “%User’sProfile%\Application Data\D0138i2n09dh2.exe

After being set up, the ransomware may or may not restart the infected PC. Either way, after a system restart, the user sees three files, named “RECOVERY” on his computer:


The “RECOVERY” .txt,.png and .HTML files open automatically on system start up and contain the following ransom message:


At this point, the ransomware has encrypted the user’s files with a .JPG file extension and has made them to be a .MP3 File Format. It has targeted the following file extensions with an RSA-4096 encryption algorhithm:

.exe, .pdf, .docx, .xls, .txt, .doc, .jpg, .bmp, .psd, .vdi, .swf, mp3, .mp4

An encrypted file, by this trojan looks like the following:


Most of the files disappear from the user. Here is an example with a folder full of files, on which’s place the same RECOVERY files, are placed, with the following file names:


The “_RECoVERY_+cljba.HTML” file opens the browser of the user and features direct web links to an individually generated page for the user. It appears to be a decryption “service” webpage.


As visible at this point, the ransomware has demanded around 500$ in BitCoins, and it had link to reputable bitcoin conversion and payment services. It also has a live timer counting down how much time you have until your fee doubles to 1000$. It also displays a message that a special CryptoWall decryptor will be provided.

Not only this, but this is one of the few ransomware variants that provides a decryption of one file for free. Here is a file which we sent and they decrypted:

decrypt 1 file for free

ransomware-decrypted file

Furthermore, one of the features of the ransomware is the ability to contact its “customer support” for any questions, which is a new peak in ransomware development and implementation. We have tried contacting the cyber-crooks and negotiate with them and managed to get a 50$ “discount”.

sensorstechforum-customer service

Not only this, but this ransomware even had spam protection in the form of CAPTCHA:


There are many ransomware infections out there, and they are only likely to increase. And the worst is that they use obfuscated processes to bypass antivirus software detection. Experts advise following several simple pieces of advice to protect yourself in the future against this or any other infections that may compromise your data. We at SensorsTechForum also would advise you to use a sandboxing software because it significantly increases your protection against infected files that you may accidentally open on your computer. Example for such program is called Sandboxie, which is completely free, but also has a licensed version with a lot of features.

Remove CryptoWall and Restore .jpg Encrypted Files

When it comes to removing CryptoWall from your computer, it may be easier than your think. In fact, after it has infected your computer, the malware may delete itself to prevent reverse engineering and analysis of its encryption modules. However, the Trojan may still reside on your computer, and this is why we recommend scanning it for malware.

Regarding the file decryption, there are several ways to cope with RSA encryption. Since it is RSA-4096 bit encryption algorithm, it would take hundreds of hours for it to be directly fixed using a decryptor. And most decryptors for RSA require the original file to establish the unlocking key and based on that recover the other files you may have encrypted. However, this ransomware is particularly dangerous, because it conceals the files. So you cannot decrypt what you cannot find. This is why we have suggested several other file recovery methods plus a decryptor by Kaspersky in the removal and restoration instructions after this article.

1. Boot Your PC In Safe Mode to isolate and remove CryptoWall RSA-4096

Boot Your PC Into Safe Mode

1. For Windows 7,XP and Vista. 2. For Windows 8, 8.1 and 10.

For Windows XP, Vista, 7 systems:

1. Remove all CDs and DVDs, and then Restart your PC from the “Start” menu.
2. Select one of the two options provided below:

For PCs with a single operating system: Press “F8” repeatedly after the first boot screen shows up during the restart of your computer. In case the Windows logo appears on the screen, you have to repeat the same task again.


For PCs with multiple operating systems: Тhe arrow keys will help you select the operating system you prefer to start in Safe Mode. Press “F8” just as described for a single operating system.


3. As the “Advanced Boot Options” screen appears, select the Safe Mode option you want using the arrow keys. As you make your selection, press “Enter“.

4. Log on to your computer using your administrator account


While your computer is in Safe Mode, the words “Safe Mode” will appear in all four corners of your screen.

Step 1: Open the Start Menu


Step 2: Whilst holding down Shift button, click on Power and then click on Restart.
Step 3: After reboot, the aftermentioned menu will appear. From there you should choose Troubleshoot.


Step 4: You will see the Troubleshoot menu. From this menu you can choose Advanced Options.


Step 5: After the Advanced Options menu appears, click on Startup Settings.


Step 6: Click on Restart.

Step 7: A menu will appear upon reboot. You should choose Safe Mode by pressing its corresponding number and the machine will restart.

2. Remove CryptoWall RSA-4096 with SpyHunter Anti-Malware Tool

Remove CryptoWall RSA-4096 with SpyHunter Anti-Malware Tool

1. Install SpyHunter to scan for and remove CryptoWall RSA-4096.2. Scan with SpyHunter to Detect and Remove CryptoWall RSA-4096.
Step 1:Click on the “Download” button to proceed to SpyHunter’s download page.

It is highly recommended to run a scan before purchasing the full version of the software to make sure that the current version of the malware can be detected by SpyHunter.

Step 2: Guide yourself by the download instructions provided for each browser.
Step 3: After you have installed SpyHunter, wait for it to automatically update.


Step1: After the update process has finished, click on the ‘Scan Computer Now’ button.
Step2: After SpyHunter has finished scanning your PC for any CryptoWall RSA-4096 files, click on the ‘Fix Threats’ button to remove them automatically and permanently.
Step3: Once the intrusions on your PC have been removed, it is highly recommended to restart it.

3. Back up your data to secure it against infections and file encryption by CryptoWall RSA-4096 in the future

Back up your data to secure it against attacks in the future

IMPORTANT! Before reading the Windows backup instructions, we highly recommend to back up your data automatically with cloud backup and insure it against any type of data loss on your device, even the most severe. We recommend reading more about and downloading SOS Online Backup .

To back up your files via Windows and prevent any future intrusions, follow these instructions:

1. For Windows 7 and earlier 1. For Windows 8, 8.1 and 10 1. Enabling the Windows Defense Feature (Previous Versions)

1-Click on Windows Start Menu
2-Type Backup And Restore
3-Open it and click on Set Up Backup
4-A window will appear asking you where to set up backup. You should have a flash drive or an external hard drive. Mark it by clicking on it with your mouse then click on Next.
5-On the next window, the system will ask you what do you want to backup. Choose the ‘Let Me Choose’ option and then click on Next.
6-Click on ‘Save settings and run backup’ on the next window in order to protect your files from possible attacks by CryptoWall RSA-4096.

1-Press Windows button + R
2-In the window type ‘filehistory’ and press Enter
3-A File History window will appear. Click on ‘Configure file history settings’
4-The configuration menu for File History will appear. Click on ‘Turn On’. After its on, click on Select Drive in order to select the backup drive. It is recommended to choose an external HDD, SSD or a USB stick whose memory capacity is corresponding to the size of the files you want to backup.
5-Select the drive then click on ‘Ok’ in order to set up file backup and protect yourself from CryptoWall RSA-4096.

1- Press Windows button + R keys.
2- A run windows should appear. In it type ‘sysdm.cpl’ and then click on Run.
3- A System Properties windows should appear. In it choose System Protection.
5- Click on Turn on system protection and select the size on the hard disk you want to utilize for system protection.
6- Click on Ok and you should see an indication in Protection settings that the protection from CryptoWall RSA-4096 is on.
Restoring a file via Windows Defense feature:
1-Right-click on the encrypted file, then choose Properties.
2-Click on the Previous Versions tab and then mark the last version of the file.
3-Click on Apply and Ok and the file encrypted by CryptoWall RSA-4096 should be restored.

4. Restore files encrypted by CryptoWall RSA-4096

Restore Files Encrypted by CryptoWall RSA-4096

Security engineers strongly advise users NOT to pay the ransom money and attempt restoring the files using other methods. Here are several suggestions:

To restore your data, your first bet is to check again for shadow copies in Windows using this software:

Shadow Explorer

If this method does not work, Kaspersky have provided decryptors for files encrypted with the this and other encryption algorithms. For RSA-4096 algorhitm we advise using Rector Decryptor:

Kaspersky Decryptors

Another method of restoring your files is by trying to bring back your files via data recovery software, since this CryptoWall variant conceals them completely. Here are some examples of data recovery programs:

There is also the technical option to use a network sniffer:

Another way to decrypt the files is by using a Network Sniffer(while the PC is still infected) to get the encryption key, while files are being encrypted on your system. A Network Sniffer is a program and/or device monitoring data traveling over a network, such as its internet traffic and internet packets. If you have a sniffer set before the attack happened you might get information about the decryption key.

Optional: Using Alternative Anti-Malware Tools

Remove CryptoWall RSA-4096 Using Other Alternative Tools

STOPZilla Anti Malware
1. Download and Install STOPZilla Anti-malware to Scan for And Remove CryptoWall RSA-4096.
Step 1: Download STOPZilla by clicking here.
Step 2: A pop-up window will appear. Click on the ‘Save File’ button. If it does not, click on the Download button and save it afterwards.
Step 3: After you have downloaded the setup, simply open it.
Step 4: The installer should appear. Click on the ‘Next’ button.
Step 5: Check the ‘I accept the agreement’ check circle if not checked if you accept it and click the ‘Next’ button once again.
Step 6: Review and click on the ‘Install’ button.
Step 7: After the installation process has completed click on the ‘Finish’ button.

2. Scan your PC with STOPZilla Anti Malware to remove all CryptoWall RSA-4096 associated files completely.
Step 1: Launch STOPZilla if you haven’t launched it after install.
Step 2: Wait for the software to automatically scan and then click on the ‘Repair Now’ button. If it does not scan automatically, click on the ‘Scan Now’ button.
Step 3: After the removal of all threats and associated objects, you should Restart your PC.


Ventsislav Krastev

Ventsislav has been covering the latest malware, software and newest tech developments at SensorsTechForum for 3 years now. He started out as a network administrator. Having graduated Marketing as well, Ventsislav also has passion for discovery of new shifts and innovations in cybersecurity that become game changers. After studying Value Chain Management and then Network Administration, he found his passion within cybersecrurity and is a strong believer in basic education of every user towards online safety.

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  1. Avatarj

    I have been effected by RSA4096 ransomeware this morning. all my images are lockecd out and Cannot open them. but their file extensions are unchanged. I get the following
    I am a designer and all my previous work are locked completely now and having the worst virus infection. Can you please help? Do I have to pay for the spyhunter program to get my data back? unfortunately, i haven’t backed up my data for more than a month now…..

    I get a text message like the following and all my folders are populated with files named RECOVERsaqww.html, RECOVERsaqww.jpegs, and RECOVERsaqww.txt.

    the jpeg files are printed versions of the RECOVERsaqww.txt file and I cannot even google what that is..


    1. AvatarMilena Dimitrova

      Hi J,

      Unfortunately, Spyhunter cannot decrypt your files, because it is a program for protection (anti-malware software). However, it can remove the ransomware.

      For now, security experts have not discovered a method to decrypt files encrypted by TeslaCrypt.


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