THREAT REMOVAL

Remove Crytp0lock Ransomware and Restore .CryptedOpps Files

Crytp0lock Ransomware .CryptedOpps locked File ransomware virus removal guide sensorstechforum

A new ransomware dubbed Crytp0lock or KeyMaker (after the malicious executable file that triggers the infection KeyMaker.exe) has been spotted in the wild. The ransomware is associated with the malicious file extension .CryptedOpps that renames all encrypted files. Hackers use various deceptive distribution techniques to trick users into infecting their PCs with Crytp0lock ransomware. And after they succeed they blackmail victims to pay a $200 ransom in Bitcoins for data decryption.

This article aims to provide more details of the threat and be of help to all users infected with Crytp0lock ransomware during the removal process. Furthermore, the detailed instructions provided at the end of the article reveal alternatives for .CryptedOpps files restore.

Threat Summary

Name Crytp0lock
Type Ransomware, Virus
Short Description The ransomware encrypts files, marks them with .CryptedOpps extension and demands ransom.
Symptoms Crytp0lock is a data locker ransomware that targets predefined file types, encrypts them with AES ciher and blackmails victims to pay ransom to hackers.
Distribution Method Spam Emails, Email Attachments
Detection Tool See If Your System Has Been Affected by malware

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User Experience Join Our Forum to Discuss Crytp0lock.
Data Recovery Tool Windows Data Recovery by Stellar Phoenix Notice! This product scans your drive sectors to recover lost files and it may not recover 100% of the encrypted files, but only few of them, depending on the situation and whether or not you have reformatted your drive.

Crytp0lock Ransomware – Distribution Means

The most common way of Crytp0lock ransomware distribution is spam email campaigns that contain its malicious sample. The emails allow hackers to impersonate legitimate sources known to users and quickly convince them to interact with the presented content. The malicious ransomware payloads can be distributed in email attachments that once opened on the PC trigger the attack or compromised URLs that download the ransomware unnoticeably when clicked.

These malicious ransomware files may also be distributed via popular social networks like Twitter, Facebook, Reddit, WhatsApp, etc.

Crytp0lock Ransomware – Detailed Overview

Crytp0lock ransomware name is based on the malicious executable file that triggers the infection – KeyMaker.exe. The file is used to start and control the attack. And once it is running on the system it initiates a sequence of system settings modifications to ensure its stable presence on the infected host. For the purpose Crytp0lock ransomware changes and creates values in Windows Registry keys. The most frequent changes caused by ransomware infections like Crytp0lock affect the Run and RunOnce registry keys. Both keys manage currently running processes as well as all processes that are set to run automatically each time the Windows operating system starts. Thus by using them, the ransomware can set its self-starting on each bootup. Another application of malicious registry modifications concerns the automatic display of its ransom message READ_IT.txt at the end of the attack.

Being based on the open-source code of HiddenTear ransomware, Crytp0lock or KeyMaker crypto virus is considered to run a specific command line in the Command Prompt panel:

→vssadmin.exe delete shadows /all /Quiet

The ransomware utilizes this command to erase all Shadow Volume Copies created in the Windows OS, thus eliminating one of the ways to recover .CryptedOpps files.

In order to complete all malicious activities and infect the system efficiently, Crytp0lock ransomware may create additional malware files or connect a server controlled by hackers to drop all necessary files. Some but not all malicious files may be situated in the following folders:

  • %Temp%
  • %Roaming%
  • %UserProfile%
  • %Temp%
  • %AppData%

Crytp0lock Ransomware – Data Encryption Process

The threat is designed to encipher text documents, photos, music, videos, databases, archives, presentations, projects, and spreadsheets. Or all file types that are frequently used to store valuable information. The encryption process is done with the strong AES cipher that modifies the original file code of all target data and generates a unique decryption key. The key is then sent to hackers who extort ransom payment of $200 in Bitcoins for it.

Once all target files are encrypted they receive the malicious extension .CryptedOpps and remain unusable until the decryption key is applied to the decrypter. At the end of the attack Crytp0lock, crypto virus drops a file called READ_IT.txt and displays it on the PC screen. The file contains a ransom message that reads the following:

Opps all your files have been encrypted with crytp0lock
You can unlock your files by paying 200 dollars in Bitcoin
Send payment too bitcoin address 17Dndl5gV6mMn4Rm3FNHXtwYeXk9ZUikbE you can also contact us at Wecanhelp@protonmail.com for other payments or questions.
You have 2 days to PAY before timer starts deletion of files.

It is highly advisable to avoid any contact and negotiations with cyber criminals and better not trust their promises. Beware that paying the ransom doesn’t guarantee that .CryptedOpps files will be decrypted. First, the ransomware code can be broken thus not generating working decryption keys. Second, cyber criminals can ignore you and don’t send the key even after a ransom payment.

Remove Crytp0lock Ransomware from Your PC and Restore .CryptedOpps Files

If your computer got infected with the Crytp0lock ransomware virus and you choose to take the manual removal approach, you should have a bit of experience in removing malware. Beware that you should get rid of this ransomware as quickly as possible otherwise you cannot safely use your PC.

After the removal, look at step “Restore files encrypted by Crytp0lock” to find out how you can restore .CryptedOpps files, but don’t forget to back up all encrypted files before taking any actions.

Gergana Ivanova

Gergana Ivanova

Gergana has a bachelor's degree in Marketing. She has been with the STF team for five years, researching malware, reporting on the latest computer infections, and following digital marketing trends.

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Attention! SensorsTechForum strongly recommends that all malware victims should look for assistance only by reputable sources. Many guides out there claim to offer free recovery and decryption for files encrypted by ransomware viruses. Be advised that some of them may only be after your money.

As a site that has been dedicated to providing free removal instructions for ransomware and malware since 2014, SensorsTechForum’s recommendation is to only pay attention to trustworthy sources.

How to recognize trustworthy sources:

  • Always check "About Us" web page.
  • Profile of the content creator.
  • Make sure that real people are behind the site and not fake names and profiles.
  • Verify Facebook, LinkedIn and Twitter personal profiles.


OFFER

REMOVE IT NOW (PC)
with Anti-Malware
We recommend you to download SpyHunter and run free scan to remove all virus files on your PC. This saves you hours of time and effort compared to doing the removal yourself.
SpyHunter 5 free remover allows you, subject to a 48-hour waiting period, one remediation and removal for results found. Read EULA and Privacy Policy


Windows Mac OS X

How to Remove Crytp0lock from Windows.


Step 1: Boot Your PC In Safe Mode to isolate and remove Crytp0lock

OFFER

Manual Removal Usually Takes Time and You Risk Damaging Your Files If Not Careful!
We Recommend To Scan Your PC with SpyHunter

Keep in mind, that SpyHunter’s scanner is only for malware detection. If SpyHunter detects malware on your PC, you will need to purchase SpyHunter's malware removal tool to remove the malware threats. Read our SpyHunter 5 review. Click on the corresponding links to check SpyHunter's EULA, Privacy Policy and Threat Assessment Criteria

1. Hold Windows key() + R


2. The "Run" Window will appear. In it, type "msconfig" and click OK.


3. Go to the "Boot" tab. There select "Safe Boot" and then click "Apply" and "OK".
Tip: Make sure to reverse those changes by unticking Safe Boot after that, because your system will always boot in Safe Boot from now on.


4. When prompted, click on "Restart" to go into Safe Mode.


5. You can recognise Safe Mode by the words written on the corners of your screen.


Step 2: Uninstall Crytp0lock and related software from Windows

Here is a method in few easy steps that should be able to uninstall most programs. No matter if you are using Windows 10, 8, 7, Vista or XP, those steps will get the job done. Dragging the program or its folder to the recycle bin can be a very bad decision. If you do that, bits and pieces of the program are left behind, and that can lead to unstable work of your PC, errors with the file type associations and other unpleasant activities. The proper way to get a program off your computer is to Uninstall it. To do that:


1. Hold the Windows Logo Button and "R" on your keyboard. A Pop-up window will appear.


2. In the field type in "appwiz.cpl" and press ENTER.


3. This will open a window with all the programs installed on the PC. Select the program that you want to remove, and press "Uninstall"
Follow the instructions above and you will successfully uninstall most programs.


Step 3: Clean any registries, created by Crytp0lock on your computer.

The usually targeted registries of Windows machines are the following:

  • HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run
  • HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run
  • HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\RunOnce
  • HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\RunOnce

You can access them by opening the Windows registry editor and deleting any values, created by Crytp0lock there. This can happen by following the steps underneath:

1. Open the Run Window again, type "regedit" and click OK.


2. When you open it, you can freely navigate to the Run and RunOnce keys, whose locations are shown above.


3. You can remove the value of the virus by right-clicking on it and removing it.
Tip: To find a virus-created value, you can right-click on it and click "Modify" to see which file it is set to run. If this is the virus file location, remove the value.

IMPORTANT!
Before starting "Step 4", please boot back into Normal mode, in case you are currently in Safe Mode.
This will enable you to install and use SpyHunter 5 successfully.

Step 4: Scan for Crytp0lock with SpyHunter Anti-Malware Tool

1. Click on the "Download" button to proceed to SpyHunter's download page.


It is recommended to run a scan before purchasing the full version of the software to make sure that the current version of the malware can be detected by SpyHunter. Click on the corresponding links to check SpyHunter's EULA, Privacy Policy and Threat Assessment Criteria.


2. After you have installed SpyHunter, wait for it to update automatically.

SpyHunter5-update-2018


3. After the update process has finished, click on the 'Malware/PC Scan' tab. A new window will appear. Click on 'Start Scan'.

SpyHunter5-Free-Scan-2018


4. After SpyHunter has finished scanning your PC for any files of the associated threat and found them, you can try to get them removed automatically and permanently by clicking on the 'Next' button.

SpyHunter-5-Free-Scan-Next-2018

If any threats have been removed, it is highly recommended to restart your PC.

Step 5 (Optional): Try to Restore Files Encrypted by Crytp0lock.

Ransomware infections and Crytp0lock aim to encrypt your files using an encryption algorithm which may be very difficult to decrypt. This is why we have suggested a data recovery method that may help you go around direct decryption and try to restore your files. Bear in mind that this method may not be 100% effective but may also help you a little or a lot in different situations.

1. Download the reccomended Data Recovery software by clicking on the link underneath:

Simply click on the link and on the website menus on top, choose Data Recovery - Data Recovery Wizard for Windows or Mac (depending on your OS), and then download and run the tool.


Windows Mac OS X

Get rid of Crytp0lock from Mac OS X.


Step 1: Uninstall Crytp0lock and remove related files and objects

OFFER
Manual Removal Usually Takes Time and You Risk Damaging Your Files If Not Careful!
We Recommend To Scan Your Mac with SpyHunter for Mac
Keep in mind, that SpyHunter for Mac needs to purchased to remove the malware threats. Click on the corresponding links to check SpyHunter’s EULA and Privacy Policy


1. Hit the ⇧+⌘+U keys to open Utilities. Another way is to click on “Go” and then click “Utilities”, like the image below shows:


2. Find Activity Monitor and double-click it:


3. In the Activity Monitor look for any suspicious processes, belonging or related to Crytp0lock:

Tip: To quit a process completely, choose the “Force Quit” option.


4. Click on the "Go" button again, but this time select Applications. Another way is with the ⇧+⌘+A buttons.


5. In the Applications menu, look for any suspicious app or an app with a name, similar or identical to Crytp0lock. If you find it, right-click on the app and select “Move to Trash”.


6: Select Accounts, after which click on the Login Items preference. Your Mac will then show you a list of items that start automatically when you log in. Look for any suspicious apps identical or similar to Crytp0lock. Check the app you want to stop from running automatically and then select on the Minus (“-“) icon to hide it.


7: Remove any left-over files that might be related to this threat manually by following the sub-steps below:

  • Go to Finder.
  • In the search bar type the name of the app that you want to remove.
  • Above the search bar change the two drop down menus to “System Files” and “Are Included” so that you can see all of the files associated with the application you want to remove. Bear in mind that some of the files may not be related to the app so be very careful which files you delete.
  • If all of the files are related, hold the ⌘+A buttons to select them and then drive them to “Trash”.

In case you cannot remove Crytp0lock via Step 1 above:

In case you cannot find the virus files and objects in your Applications or other places we have shown above, you can manually look for them in the Libraries of your Mac. But before doing this, please read the disclaimer below:

Disclaimer! If you are about to tamper with Library files on Mac, be sure to know the name of the virus file, because if you delete the wrong file, it may cause irreversible damage to your MacOS. Continue on your own responsibility!

1: Click on "Go" and Then "Go to Folder" as shown underneath:

2: Type in "/Library/LauchAgents/" and click Ok:

3: Delete all of the virus files that have similar or the same name as Crytp0lock. If you believe there is no such file, do not delete anything.

You can repeat the same procedure with the following other Library directories:

→ ~/Library/LaunchAgents
/Library/LaunchDaemons

Tip: ~ is there on purpose, because it leads to more LaunchAgents.


Click the button below below to download SpyHunter for Mac and scan for Crytp0lock:


Download

SpyHunter for Mac



Step 3 (Optional): Try to Restore Files Encrypted by Crytp0lock.

Ransomware infections and Crytp0lock aim to encrypt your files using an encryption algorithm which may be very difficult to decrypt. This is why we have suggested a data recovery method that may help you go around direct decryption and try to restore your files. Bear in mind that this method may not be 100% effective but may also help you a little or a lot in different situations.

1. Download the reccomended Data Recovery software by clicking on the link underneath:

Simply click on the link and on the website menus on top, choose Data Recovery - Data Recovery Wizard for Windows or Mac (depending on your OS), and then download and run the tool.


Crytp0lock FAQ

What is Crytp0lock ransomware and how does it work?

Crytp0lock is a ransomware infection - the malicious software that enters your computer silently and blocks either access to the computer itself or encrypt your files.

Many ransomware viruses use sophisticated encryption algorithm how to make your files inaccessible. The goal of ransomware infections is to demand that you pay a ransom payment to get access to your files back.

How does Crytp0lock ransomware infect my computer?

Via several ways.Crytp0lock Ransomware infects computers by being sent via phishing e-mails, containing virus attachment.

This attachment is usually masked as an important document, like an invoice, bank document or even a plane ticket and it looks very convincing to users.

After you download and execute this attachment, a drive-by download occurs and your computer is infected with the ransomware virus.

Another way, you may become a victim of Crytp0lock is if you download a fake installer, crack or patch from a low reputation website or if you click on a virus link. Many users report getting a ransomware infection by downloading torrents.

How to open .Crytp0lock files?

You can't. At this point the .Crytp0lock files are encrypted. You can only open them once they are decrypted.

Decryptor did not decrypt my data. What now?

Do not panic and backup the files. If a decryptor did not decrypt your .Crytp0lock files successfully, then do not despair, because this virus is still new.

One way to restore files, encrypted by Crytp0lock ransomware is to use a decryptor for it. But since it's a new virus, advised that the decryption keys for it may not be out yet and available to the public. We will update this article and keep you posted as soon as this decryptor is released.

How Do I restore ".Crytp0lock" files (Other Methods)?

Yes, sometimes files can be restored. We have suggested several file recovery methods that could work if you want to restore .Crytp0lock files.

These methods are in no way 100% guarantee that you will be able to get your files back. But if you have a backup, your chances of success are much greater.

How do I get rid of Crytp0lock ransomware virus?

The safest way and the most efficient one for the removal of this ransomware infection is the use a professional anti malware software. It will scan for and locate Crytp0lock ransomware and then remove it without causing any additional harm to your important .Crytp0lock files.

Also, keep in mind that viruses like Crytp0lock ransomware also install Trojans and keyloggers that can steal your passwords and accounts. Scanning your computer with an anti-malware software will make sure that all of these virus components are removed and your computer is protected in the future.

What to Do If nothing works?

There is still a lot you can do. If none of the above methods seem to work for you, then try these methods:

  • Try to find a safe computer from where you can can login on your own line accounts like One Drive, iDrive, Google Drive and so on.
  • Try to contact your friends, relatives and other people so that they can check if they have some of your important photos or documents just in case you sent them.
  • Also, check if some of the files that were encrypted it can be re-downloaded from the web.
  • Another clever way to get back some of your files is to find another old computer, a flash drive or even a CD or a DVD where you may have saved your older documents. You might be surprised what will turn up.
  • You can also go to your email account to check if you can send any attachments to other people. Usually what is sent the email is saved on your account and you can re-download it. But most importantly, make sure that this is done from a safe computer and make sure to remove the virus first.

More tips you can find on our forums, where you can also asks any questions about your ransomware problem.

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