THREAT REMOVAL

Remove FilesL0cker RAN$OMWARE (.locked Еxtension)

FilesL0cker RAN$OMWARE ransom note english chinese

This is an article that provides specific details on FilesL0cker RAN$OMWARE. In it, you will also find a step-by-step guide that helps for the removal process of all currently running malicious files from the system. Since your data is of paramount importance we included alternative recovery approaches that could potentially restore .locked files.

FilesL0cker RAN$OMWARE is a crypto virus that encrypts all important files with strong cipher algorithm and demands ransom payment for their decryption. A trait of all encrypted files is the specific extension .locked appended to their names. As revealed by security experts the ransomware is primarily targeting English and Chinese speaking users. At this point, hackers demand a ransom of 0.18 BTC in order to provide the decryption key. The extortion happens with the help of ransom message that is contained in the file #DECRYPT MY FILES#.txt. In case that you are victim of this ransomware, this article will reveal you how to remove it and potentially restore encrypted files.

Threat Summary

Name FilesL0cker RAN$OMWARE
Type Ransomware, Cryptovirus
Short Description A ransomware virus that aims to evade detection and encrypt files stored on the infected computer. It enables hackers to demand a ransom for decryption solution.
Symptoms Important files are locked and renamed with .locked extension. They remain unusable and a ransom of 0.18 BTC is demanded.
Distribution Method Spam Emails, Email Attachments
Detection Tool See If Your System Has Been Affected by malware

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Malware Removal Tool

User Experience Join Our Forum to Discuss FilesL0cker RAN$OMWARE.
Data Recovery Tool Windows Data Recovery by Stellar Phoenix Notice! This product scans your drive sectors to recover lost files and it may not recover 100% of the encrypted files, but only few of them, depending on the situation and whether or not you have reformatted your drive.

FilesL0cker RAN$OMWARE – Distribution

As reported by security researchers active attack campaigns are currently spreading FilesL0cker RAN$OMWARE primarily across English and Chinese speaking countries. However, its distribution campaigns could be set against users worldwide. The infection payload of this files virus like many others may be spread with the help of malspam e-mail campaigns. E-mails used for malicious purposes usually contain one or more of the following components:

  • A link that lands on compromised web page set to download and execute the infection file directly on the PC.
  • A malicious file attachment masked as a legitimate document and uploaded in a .rar or .zip archive. Such a file could be set to evade detection and this way tricks you into allowing the ransomware to start on your PC.

In addition, fake software installers, fake update notifications, compromised software setups, files shared on forums and other techniques may download and activate the ransomware module.

Variants of [wplinkpreview url=”https://sensorstechforum.com/skype-virus-remove/”]Skype viruses may be also part of the distribution scheme of this FileLocker ransomware. By exploiting some security flaws of the software hackers could deliver their malicious code directly through this channel.

FilesL0cker RAN$OMWARE – Infection Overview

For the infection to begin FilesL0cker RAN$OMWARE needs to start its payload on the system. The file is called Windows Update.exe and its purpose is to trigger a sequence of malicious actions that enable the ransomware to reach the encryption stage.
Among the impacts caused by this ransomware could be heavy system settings modifications, registry changes and manipulation of various legitimate processes. In order to complete the attack FilesL0cker RAN$OMWARE should generate or drop additional malicious files except the payload. Where it may store these files are some important system folders among which are:

  • %AppData%
  • %Local%
  • %LocalLow%
  • %Roaming%
  • %Temp%
  • %Windows%

When predefined registry keys are affected the ransomware could become able to run its malicious files on each system start which in turn enables it to encrypt all newly created files. Affected sub-keys are usually Run and RunOnce as they manage the initial execution process of all system files and processes essential for the proper system load. How the ransomware compromises them is by adding special values associated with its harmful files.

For instance, the final stage when FilesL0cker RAN$OMWARE informs victims about its presence is realized by manipulation of RunOnce sub-key functionalities. Certain values support the display of its ransom note on the screen. Below you could see more details about the ransom note.

How it looks like:

FilesL0cker RAN$OMWARE ransom note english chinese

What it states:

All your important files have been encrypted!
If you understand the importance of the situation
Please read the “#DECRYPT MY FILES#.txt” on the desktop to contact us

The message presented by this note is also illustrated in Chinese. The indicated file #DECRYPT MY FILES#.txt contains the following message:

FilesL0cker RAN$OMWARE
###########################################
All your important files(database,documents,images,videos,music,etc.)have been encrypted!and only we can decrypt!
To decrypt your files,follow these steps:
1.Buy 0.18 Bitcoin
2.Send 0.18 Bitcoin to the payment address
3.Email your ID to us,after verification,we will create a decryption tool for you.
Email:bakfiles@protonmail.com
Payment:3EZGS8P439PbBeiWjsGYjSSaRHn9CXKDRQ
Your ID:_
F5gVQOzbJYHmlL5OIvCitfMr2fGxaC4Ez1uk8/HdmGjrkkgd4mcM/NHJgOJxkpzyazTg==***

In addition, FilesLocker ransomware could open a notification window to present the following information:

All your important files have been encrypted!
If you understand the importance of the situation
Please read the “#DECRYPT MY FILES#.txt” on the desktop to contact us
All your important files are encrypted!
#What happened?
All your important files(database, documents, images, videos, music, etc.)have been encrypted!and only we can decrypt!
To decrypt your files, you need to buy the decryption key from us. We are the only one who can decrypt the file for you.
#Attention
Trying to reinstall the system and decrypting the file with a third-party tool will result in file corruption,which means no one can decrypt your file.(including us), if you still try to decrypt the file yourself, you do so at your own risk!
#Test decryption
As a proof,you can email us 3 files to decrypt,and we will send you the recovered files to prove that we can decrypt your files.
#How to decrypt
1. Buy 0.18 Bitcoin
2. Send 0.18 Bitcoin to the payment address
3. Email your ID to us, after verification, we will create a decryption tool for you.
Remember, bad things have happened, now look at your determination and action!
Your ID
Email
Payment

fileslocker ransomware screen ransom message sensorstechforum

We advise you to refrain from following these instructions as you could still have your files corrupted and useless even after you pay hackers the demanded ransom of 0.18 BTC.

FilesL0cker RAN$OMWARE – Encryption Process

Soon after all needed system modifications are made the crypto virus FilesLocker continues with the main infection stage – data encryption. For it, the ransomware utilizes strong cipher algorithm that scan predefined system drives for commonly used types of files. Each time it detects a match, it performs an encoding process that leaves the file out of order.

As of the types of files that may be encrypted by FilesLocker ransomware they may be all your:

  • Audio files
  • Video files
  • Document files
  • Image files
  • Backup files
  • Banking credentials, etc

Corrupted files could be recognized by the extension .locked that is appended to their original names.

Remove FilesL0cker RAN$OMWARE and Restore .locked Files

Below you could find how a step-by-step removal guide that could be helpful in attempting to FilesL0cker RAN$OMWARE. Since the manual removal approach demands a bit of technical knowledge and experience with recognizing malicious traits, the guide provides an automatic approach as well. Beware that ransomware is a threat with highly complex code that plagues not only your files but your whole system which in turn limits its regular and secure usage. So let’s begin with the removal..

Unfortunately, at this point, there is no evidence of any free decryption tool that works for this ransomware. The good news is that there are some alternative data recovery methods that may be helpful in restoring .locked files. So make sure to get familiar with the details listed under our “Restore Files” step. Beware that before the beginning of a recovery process you should back up all encrypted files to an external drive and this way prevent their irreversible loss.

Gergana Ivanova

Gergana Ivanova

Gergana has a bachelor's degree in Marketing. She has been with the STF team for five years, researching malware, reporting on the latest computer infections, and following digital marketing trends.

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Attention! SensorsTechForum strongly recommends that all malware victims should look for assistance only by reputable sources. Many guides out there claim to offer free recovery and decryption for files encrypted by ransomware viruses. Be advised that some of them may only be after your money.

As a site that has been dedicated to providing free removal instructions for ransomware and malware since 2014, SensorsTechForum’s recommendation is to only pay attention to trustworthy sources.

How to recognize trustworthy sources:

  • Always check "About Us" web page.
  • Profile of the content creator.
  • Make sure that real people are behind the site and not fake names and profiles.
  • Verify Facebook, LinkedIn and Twitter personal profiles.


OFFER

REMOVE IT NOW (PC)
with Anti-Malware
We recommend you to download SpyHunter and run free scan to remove all virus files on your PC. This saves you hours of time and effort compared to doing the removal yourself.
SpyHunter 5 free remover allows you, subject to a 48-hour waiting period, one remediation and removal for results found. Read EULA and Privacy Policy


Windows Mac OS X

How to Remove FilesL0cker RAN$OMWARE from Windows.


Step 1: Boot Your PC In Safe Mode to isolate and remove FilesL0cker RAN$OMWARE

OFFER

Manual Removal Usually Takes Time and You Risk Damaging Your Files If Not Careful!
We Recommend To Scan Your PC with SpyHunter

Keep in mind, that SpyHunter’s scanner is only for malware detection. If SpyHunter detects malware on your PC, you will need to purchase SpyHunter's malware removal tool to remove the malware threats. Read our SpyHunter 5 review. Click on the corresponding links to check SpyHunter's EULA, Privacy Policy and Threat Assessment Criteria

1. Hold Windows key() + R


2. The "Run" Window will appear. In it, type "msconfig" and click OK.


3. Go to the "Boot" tab. There select "Safe Boot" and then click "Apply" and "OK".
Tip: Make sure to reverse those changes by unticking Safe Boot after that, because your system will always boot in Safe Boot from now on.


4. When prompted, click on "Restart" to go into Safe Mode.


5. You can recognise Safe Mode by the words written on the corners of your screen.


Step 2: Uninstall FilesL0cker RAN$OMWARE and related software from Windows

Here is a method in few easy steps that should be able to uninstall most programs. No matter if you are using Windows 10, 8, 7, Vista or XP, those steps will get the job done. Dragging the program or its folder to the recycle bin can be a very bad decision. If you do that, bits and pieces of the program are left behind, and that can lead to unstable work of your PC, errors with the file type associations and other unpleasant activities. The proper way to get a program off your computer is to Uninstall it. To do that:


1. Hold the Windows Logo Button and "R" on your keyboard. A Pop-up window will appear.


2. In the field type in "appwiz.cpl" and press ENTER.


3. This will open a window with all the programs installed on the PC. Select the program that you want to remove, and press "Uninstall"
Follow the instructions above and you will successfully uninstall most programs.


Step 3: Clean any registries, created by FilesL0cker RAN$OMWARE on your computer.

The usually targeted registries of Windows machines are the following:

  • HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run
  • HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run
  • HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\RunOnce
  • HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\RunOnce

You can access them by opening the Windows registry editor and deleting any values, created by FilesL0cker RAN$OMWARE there. This can happen by following the steps underneath:

1. Open the Run Window again, type "regedit" and click OK.


2. When you open it, you can freely navigate to the Run and RunOnce keys, whose locations are shown above.


3. You can remove the value of the virus by right-clicking on it and removing it.
Tip: To find a virus-created value, you can right-click on it and click "Modify" to see which file it is set to run. If this is the virus file location, remove the value.

IMPORTANT!
Before starting "Step 4", please boot back into Normal mode, in case you are currently in Safe Mode.
This will enable you to install and use SpyHunter 5 successfully.

Step 4: Scan for FilesL0cker RAN$OMWARE with SpyHunter Anti-Malware Tool

1. Click on the "Download" button to proceed to SpyHunter's download page.


It is recommended to run a scan before purchasing the full version of the software to make sure that the current version of the malware can be detected by SpyHunter. Click on the corresponding links to check SpyHunter's EULA, Privacy Policy and Threat Assessment Criteria.


2. After you have installed SpyHunter, wait for it to update automatically.

SpyHunter5-update-2018


3. After the update process has finished, click on the 'Malware/PC Scan' tab. A new window will appear. Click on 'Start Scan'.

SpyHunter5-Free-Scan-2018


4. After SpyHunter has finished scanning your PC for any files of the associated threat and found them, you can try to get them removed automatically and permanently by clicking on the 'Next' button.

SpyHunter-5-Free-Scan-Next-2018

If any threats have been removed, it is highly recommended to restart your PC.

Step 5 (Optional): Try to Restore Files Encrypted by FilesL0cker RAN$OMWARE.

Ransomware infections and FilesL0cker RAN$OMWARE aim to encrypt your files using an encryption algorithm which may be very difficult to decrypt. This is why we have suggested a data recovery method that may help you go around direct decryption and try to restore your files. Bear in mind that this method may not be 100% effective but may also help you a little or a lot in different situations.

1. Download the reccomended Data Recovery software by clicking on the link underneath:

Simply click on the link and on the website menus on top, choose Data Recovery - Data Recovery Wizard for Windows or Mac (depending on your OS), and then download and run the tool.


Windows Mac OS X

Get rid of FilesL0cker RAN$OMWARE from Mac OS X.


Step 1: Uninstall FilesL0cker RAN$OMWARE and remove related files and objects

OFFER
Manual Removal Usually Takes Time and You Risk Damaging Your Files If Not Careful!
We Recommend To Scan Your Mac with SpyHunter for Mac
Keep in mind, that SpyHunter for Mac needs to purchased to remove the malware threats. Click on the corresponding links to check SpyHunter’s EULA and Privacy Policy


1. Hit the ⇧+⌘+U keys to open Utilities. Another way is to click on “Go” and then click “Utilities”, like the image below shows:


2. Find Activity Monitor and double-click it:


3. In the Activity Monitor look for any suspicious processes, belonging or related to FilesL0cker RAN$OMWARE:

Tip: To quit a process completely, choose the “Force Quit” option.


4. Click on the "Go" button again, but this time select Applications. Another way is with the ⇧+⌘+A buttons.


5. In the Applications menu, look for any suspicious app or an app with a name, similar or identical to FilesL0cker RAN$OMWARE. If you find it, right-click on the app and select “Move to Trash”.


6: Select Accounts, after which click on the Login Items preference. Your Mac will then show you a list of items that start automatically when you log in. Look for any suspicious apps identical or similar to FilesL0cker RAN$OMWARE. Check the app you want to stop from running automatically and then select on the Minus (“-“) icon to hide it.


7: Remove any left-over files that might be related to this threat manually by following the sub-steps below:

  • Go to Finder.
  • In the search bar type the name of the app that you want to remove.
  • Above the search bar change the two drop down menus to “System Files” and “Are Included” so that you can see all of the files associated with the application you want to remove. Bear in mind that some of the files may not be related to the app so be very careful which files you delete.
  • If all of the files are related, hold the ⌘+A buttons to select them and then drive them to “Trash”.

In case you cannot remove FilesL0cker RAN$OMWARE via Step 1 above:

In case you cannot find the virus files and objects in your Applications or other places we have shown above, you can manually look for them in the Libraries of your Mac. But before doing this, please read the disclaimer below:

Disclaimer! If you are about to tamper with Library files on Mac, be sure to know the name of the virus file, because if you delete the wrong file, it may cause irreversible damage to your MacOS. Continue on your own responsibility!

1: Click on "Go" and Then "Go to Folder" as shown underneath:

2: Type in "/Library/LauchAgents/" and click Ok:

3: Delete all of the virus files that have similar or the same name as FilesL0cker RAN$OMWARE. If you believe there is no such file, do not delete anything.

You can repeat the same procedure with the following other Library directories:

→ ~/Library/LaunchAgents
/Library/LaunchDaemons

Tip: ~ is there on purpose, because it leads to more LaunchAgents.


Click the button below below to download SpyHunter for Mac and scan for FilesL0cker RAN$OMWARE:


Download

SpyHunter for Mac



Step 3 (Optional): Try to Restore Files Encrypted by FilesL0cker RAN$OMWARE.

Ransomware infections and FilesL0cker RAN$OMWARE aim to encrypt your files using an encryption algorithm which may be very difficult to decrypt. This is why we have suggested a data recovery method that may help you go around direct decryption and try to restore your files. Bear in mind that this method may not be 100% effective but may also help you a little or a lot in different situations.

1. Download the reccomended Data Recovery software by clicking on the link underneath:

Simply click on the link and on the website menus on top, choose Data Recovery - Data Recovery Wizard for Windows or Mac (depending on your OS), and then download and run the tool.


FilesL0cker RAN$OMWARE FAQ

What is FilesL0cker RAN$OMWARE ransomware and how does it work?

FilesL0cker RAN$OMWARE is a ransomware infection - the malicious software that enters your computer silently and blocks either access to the computer itself or encrypt your files.

Many ransomware viruses use sophisticated encryption algorithm how to make your files inaccessible. The goal of ransomware infections is to demand that you pay a ransom payment to get access to your files back.

How does FilesL0cker RAN$OMWARE ransomware infect my computer?

Via several ways.FilesL0cker RAN$OMWARE Ransomware infects computers by being sent via phishing e-mails, containing virus attachment.

This attachment is usually masked as an important document, like an invoice, bank document or even a plane ticket and it looks very convincing to users.

After you download and execute this attachment, a drive-by download occurs and your computer is infected with the ransomware virus.

Another way, you may become a victim of FilesL0cker RAN$OMWARE is if you download a fake installer, crack or patch from a low reputation website or if you click on a virus link. Many users report getting a ransomware infection by downloading torrents.

How to open .FilesL0cker RAN$OMWARE files?

You can't. At this point the .FilesL0cker RAN$OMWARE files are encrypted. You can only open them once they are decrypted.

Decryptor did not decrypt my data. What now?

Do not panic and backup the files. If a decryptor did not decrypt your .FilesL0cker RAN$OMWARE files successfully, then do not despair, because this virus is still new.

One way to restore files, encrypted by FilesL0cker RAN$OMWARE ransomware is to use a decryptor for it. But since it's a new virus, advised that the decryption keys for it may not be out yet and available to the public. We will update this article and keep you posted as soon as this decryptor is released.

How Do I restore ".FilesL0cker RAN$OMWARE" files (Other Methods)?

Yes, sometimes files can be restored. We have suggested several file recovery methods that could work if you want to restore .FilesL0cker RAN$OMWARE files.

These methods are in no way 100% guarantee that you will be able to get your files back. But if you have a backup, your chances of success are much greater.

How do I get rid of FilesL0cker RAN$OMWARE ransomware virus?

The safest way and the most efficient one for the removal of this ransomware infection is the use a professional anti malware software. It will scan for and locate FilesL0cker RAN$OMWARE ransomware and then remove it without causing any additional harm to your important .FilesL0cker RAN$OMWARE files.

Also, keep in mind that viruses like FilesL0cker RAN$OMWARE ransomware also install Trojans and keyloggers that can steal your passwords and accounts. Scanning your computer with an anti-malware software will make sure that all of these virus components are removed and your computer is protected in the future.

What to Do If nothing works?

There is still a lot you can do. If none of the above methods seem to work for you, then try these methods:

  • Try to find a safe computer from where you can can login on your own line accounts like One Drive, iDrive, Google Drive and so on.
  • Try to contact your friends, relatives and other people so that they can check if they have some of your important photos or documents just in case you sent them.
  • Also, check if some of the files that were encrypted it can be re-downloaded from the web.
  • Another clever way to get back some of your files is to find another old computer, a flash drive or even a CD or a DVD where you may have saved your older documents. You might be surprised what will turn up.
  • You can also go to your email account to check if you can send any attachments to other people. Usually what is sent the email is saved on your account and you can re-download it. But most importantly, make sure that this is done from a safe computer and make sure to remove the virus first.

More tips you can find on our forums, where you can also asks any questions about your ransomware problem.

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