This article will aid you to remove .locked Files virus. Follow the ransomware removal instructions provided at the end of the article.
LockerGoga Ransomware, also known as .locked Files Virus will encrypt your data and demands money as a ransom to get it restored. Files will receive the .locked extension as a secondary one, without any changes made to the original name of an encrypted file. The .locked Files Virus will leave ransomware instructions inside a text file. Keep on reading the article and see how you could try to potentially recover some of your locked files and data.
Threat Summary
| Name | LockerGoga |
| Type | Ransomware, Cryptovirus |
| Short Description | The ransomware encrypts files by placing the .locked extension on your computer system and demands a ransom to be paid to allegedly recover them. |
| Symptoms | The ransomware will encrypt your files and leave a ransom note with payment instructions. |
| Distribution Method | Spam Emails, Email Attachments |
| Detection Tool |
See If Your System Has Been Affected by malware
Download
Malware Removal Tool
|
User Experience | Join Our Forum to Discuss LockerGoga. |
| Data Recovery Tool | Windows Data Recovery by Stellar Phoenix Notice! This product scans your drive sectors to recover lost files and it may not recover 100% of the encrypted files, but only few of them, depending on the situation and whether or not you have reformatted your drive. |
LockerGoga Ransomware – Update March 2019
It appears that aluminium producer Norsk Hydro was hit by LockerGoga ransomware and most of its operations were postponed while the company restored their computer systems with the help of backups. You can read more about the [wplinkpreview url=”https://sensorstechforum.com/lockergoga-ransomware-norsk-hydro/”] LockerGoga Ransomware Hits Norsk Hydro story and know that this is not the first business that has fallen victim to the LockerGoga cryptovirus.
Also, two more ransom notes are discovered to be pushed by this threat – you can see them right down here:
The text inside them remains more or less the same as the original variant of the virus, but the contact emails used this time around are:
- DharmaBarrack@protonmail.com
- wyattpettigrew8922555@mail.com
- MayarChenot@protonmail.com
- QicifomuEjijika@o2.pl
.locked Files Virus (LockerGoga) – Distribution Techniques
The .locked Files ransomware might distribute itself via different tactics. A payload dropper which initiates the malicious script for this ransomware is being spread around the World Wide Web, and researchers have gotten their hands on a malware sample. If that file lands on your computer system and you somehow execute it – your computer device will become infected. You can see the detections of such a file on the VirusTotal service right here:
Freeware which is found on the Web can be presented as helpful also be hiding the malicious script for the cryptovirus. Refrain from opening files right after you have downloaded them. You should first scan them with a security tool, while also checking their size and signatures for anything that seems out of the ordinary. You should read the tips for preventing ransomware located at the corresponding forum thread.
.locked Files Virus (LockerGoga) – Technical Data
.locked Files Virus is actually ransomware, so it encrypts your files and opens a ransom note, with instructions inside it, about the compromised computer machine. The extortionists want you to pay a ransom fee for the alleged restoration of your data.
.locked Files Virus might make entries in the Windows Registry to achieve persistence, and could launch or repress processes in a Windows environment. Such entries are typically designed in a way to start the virus automatically with each boot of the Windows Operating System.
After encryption the .locked Files virus creates a ransom note inside a text file. The note is named README-NOW.txt as you can see from the below screenshot:
The note reads the following:
Greetings!
There was a significant flaw in the security system of your company.
You should be thankful that the flaw was exploited by serious people and not some rookies.
They would have damaged all of your data by mistake or for fun.Your files are encrypted with the strongest military algorithms RSA4096 and AES-256.
Without our special decoder it is impossible to restore the data.
Attempts to restore your data with third party software as Photorec, RannohDecryptor etc.
will lead to irreversible destruction of your data.To confirm our honest intentions.
Send us 2-3 different random files and you will get them decrypted.
It can be from different computers on your network to be sure that our decoder decrypts everything.
Sample files we unlock for free (files should not be related to any kind of backups).We exclusively have decryption software for your situation
DO NOT RESET OR SHUTDOWN – files may be damaged.
DO NOT RENAME the encrypted files.
DO NOT MOVE the encrypted files.
This may lead to the impossibility of recovery of the certain files.To get information on the price of the decoder contact us at:
CottleAkela@protonmail.com;QyavauZehyco1994@o2.pl
The payment has to be made in Bitcoins.
The final price depends on how fast you contact us.
As soon as we receive the payment you will get the decryption tool and
instructions on how to improve your systems security
The following e-mail addresses are given for contacting the cybercriminals:
- CottleAkela@protonmail.com
- QyavauZehyco1994@o2.pl
Even if a note is shown, you should NOT under any circumstances pay any ransom sum. Your files may not get recovered, and nobody could give you a guarantee for that. Adding to that, giving money to cybercriminals will most likely motivate them to create more ransomware viruses or commit different criminal activities. That may even result to you getting your files encrypted all over again after payment.
.locked Files Virus (LockerGoga) – Encryption Process
The encryption process of the .locked Files ransomware rather simple – every file that gets encrypted will become simply unusable. Files will get the .locked extension after being locked. The extension is placed as a secondary one, without any changes made to the original name of an encrypted file.
A list with the known, targeted extensions of files which are sought to get encrypted is currently the following:
→.doc, .dot, .wbk, .docx, .dotx, .docb, .xlm, .xlsx, .xltx, .xlsb, .xlw, .ppt, .pot, .pps, .pptx, .potx, .ppsx, .sldx, and .pdf
Other files which are probably encrypted as well could be from the following categories:
- Audio files
- Video files
- Document files
- Image files
- Backup files
- Banking credentials, etc
The .locked Files cryptovirus could be set to erase all the Shadow Volume Copies from the Windows operating system with the help of the following command:
→vssadmin.exe delete shadows /all /Quiet
In case the above-stated command is executed that will make the effects of the encryption process more efficient. That is due to the fact that the command eliminates one of the prominent ways to restore your data. If a computer device was infected with this ransomware and your files are locked, read on through to find out how you could potentially restore some files back to their normal state.
Remove .locked Files Virus (LockerGoga)
If your computer system got infected with the .locked Files ransomware virus, you should have a bit of experience in removing malware. You should get rid of this ransomware as quickly as possible before it can have the chance to spread further and infect other computers. You should remove the ransomware and follow the step-by-step instructions guide provided below.
Tsetso Mihailov
Tsetso Mihailov is a tech-geek and loves everything that is tech-related, while observing the latest news surrounding technologies. He has worked in IT before, as a system administrator and a computer repair technician. Dealing with malware since his teens, he is determined to spread word about the latest threats revolving around computer security.
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Attention! SensorsTechForum strongly recommends that all malware victims should look for assistance only by reputable sources. Many guides out there claim to offer free recovery and decryption for files encrypted by ransomware viruses. Be advised that some of them may only be after your money.
As a site that has been dedicated to providing free removal instructions for ransomware and malware since 2014, SensorsTechForum’s recommendation is to only pay attention to trustworthy sources.
How to recognize trustworthy sources:
- Always check "About Us" web page.
- Profile of the content creator.
- Make sure that real people are behind the site and not fake names and profiles.
- Verify Facebook, LinkedIn and Twitter personal profiles.
About the LockerGoga Research
The content we publish on SensorsTechForum.com, this LockerGoga how-to removal guide included, is the outcome of extensive research, hard work and our team’s devotion to help you remove the specific malware and restore your encrypted files.
How did we conduct the research on this ransomware?
Our research is based on an independent investigation. We are in contact with independent security researchers, and as such, we receive daily updates on the latest malware and ransomware definitions.
Furthermore, the research behind the LockerGoga ransomware threat is backed with VirusTotal and the NoMoreRansom project.
To better understand the ransomware threat, please refer to the following articles which provide knowledgeable details.
References
1. How to Recognize Spam Emails with Ransomware
2. How Does Ransomware Encryption Work?
3. How to Decrypt Ransomware Files
4. Ransomware Getting Greedier and Bigger, Attacks Increase by 40%
5. 1 in 5 Americans Victim of Ransomware
How to Remove LockerGoga from Windows.
Step 1: Boot Your PC In Safe Mode to isolate and remove LockerGoga
1. Hold Windows Key + R.
2. The "Run" Window will appear. In it, type "msconfig" and click OK.
3. Go to the "Boot" tab. There select "Safe Boot" and then click "Apply" and "OK".
4. When prompted, click on "Restart" to go into Safe Mode.
5. You can recognise Safe Mode by the words written on the corners of your screen.
Step 2: Uninstall LockerGoga and related software from Windows
Here is a method in few easy steps that should be able to uninstall most programs. No matter if you are using Windows 10, 8, 7, Vista or XP, those steps will get the job done. Dragging the program or its folder to the recycle bin can be a very bad decision. If you do that, bits and pieces of the program are left behind, and that can lead to unstable work of your PC, errors with the file type associations and other unpleasant activities. The proper way to get a program off your computer is to Uninstall it. To do that:
1. Hold the Windows Logo Button and "R" on your keyboard. A Pop-up window will appear.
2. In the field type in "appwiz.cpl" and press ENTER.
3. This will open a window with all the programs installed on the PC. Select the program that you want to remove, and press "Uninstall"
Follow the instructions above and you will successfully uninstall most programs.
Step 3: Clean any registries, created by LockerGoga on your computer.
The usually targeted registries of Windows machines are the following:
- HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run
- HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run
- HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\RunOnce
- HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\RunOnce
You can access them by opening the Windows registry editor and deleting any values, created by LockerGoga there. This can happen by following the steps underneath:
1. Open the Run Window again, type "regedit" and click OK.
2. When you open it, you can freely navigate to the Run and RunOnce keys, whose locations are shown above.
3. You can remove the value of the virus by right-clicking on it and removing it.
Tip: To find a virus-created value, you can right-click on it and click "Modify" to see which file it is set to run. If this is the virus file location, remove the value.
Before starting "Step 4", please boot back into Normal mode, in case you are currently in Safe Mode.
This will enable you to install and use SpyHunter 5 successfully.
Step 4: Scan for LockerGoga with SpyHunter Anti-Malware Tool
1. Click on the "Download" button to proceed to SpyHunter's download page.
2. After you have installed SpyHunter, wait for it to update automatically.
3. After the update process has finished, click on the 'Malware/PC Scan' tab. A new window will appear. Click on 'Start Scan'.
4. After SpyHunter has finished scanning your PC for any files of the associated threat and found them, you can try to get them removed automatically and permanently by clicking on the 'Next' button.
Video Guide for Automatic and Fast Removal
Step 5 (Optional): Try to Restore Files Encrypted by LockerGoga.
Ransomware infections and LockerGoga aim to encrypt your files using an encryption algorithm which may be very difficult to decrypt. This is why we have suggested a data recovery method that may help you go around direct decryption and try to restore your files. Bear in mind that this method may not be 100% effective but may also help you a little or a lot in different situations.
1. Download the recommended Data Recovery software by clicking on the link underneath:
Simply click on the link and on the website menus on the top, choose Data Recovery - Data Recovery Wizard for Windows or Mac (depending on your OS), and then download and run the tool.
Step 6: How to Restore Files Encrypted by Ransomware (Video Guide)
Get rid of LockerGoga from Mac OS X.
Step 1: Uninstall LockerGoga and remove related files and objects
1. Hit the ⇧+⌘+U keys to open Utilities. Another way is to click on “Go” and then click “Utilities”, like the image below shows:
2. Find Activity Monitor and double-click it:
3. In the Activity Monitor look for any suspicious processes, belonging or related to LockerGoga:
4. Click on the "Go" button again, but this time select Applications. Another way is with the ⇧+⌘+A buttons.
5. In the Applications menu, look for any suspicious app or an app with a name, similar or identical to LockerGoga. If you find it, right-click on the app and select “Move to Trash
”.
6. Select Accounts, after which click on the Login Items preference.
Your Mac will then show you a list of items that start automatically when you log in. Look for any suspicious apps identical or similar to LockerGoga. Check the app you want to stop from running automatically and then select on the Minus (“-“) icon to hide it.
7. Remove any left-over files that might be related to this threat manually by following the sub-steps below:
- Go to Finder.
- In the search bar type the name of the app that you want to remove.
- Above the search bar change the two drop down menus to “System Files” and “Are Included” so that you can see all of the files associated with the application you want to remove. Bear in mind that some of the files may not be related to the app so be very careful which files you delete.
- If all of the files are related, hold the ⌘+A buttons to select them and then drive them to “Trash”.
In case you cannot remove LockerGoga via Step 1 above:
In case you cannot find the virus files and objects in your Applications or other places we have shown above, you can manually look for them in the Libraries of your Mac. But before doing this, please read the disclaimer below:
1: Click on "Go" and Then "Go to Folder" as shown underneath:
2: Type in "/Library/LauchAgents/" and click Ok:
3: Delete all of the virus files that have similar or the same name as LockerGoga. If you believe there is no such file, do not delete anything.
You can repeat the same procedure with the following other Library directories:
→ ~/Library/LaunchAgents
/Library/LaunchDaemons
Tip: ~ is there on purpose, because it leads to more LaunchAgents.
Step 3 (Optional): Try to Restore Files Encrypted by LockerGoga.
Ransomware infections and LockerGoga aim to encrypt your files using an encryption algorithm which may be very difficult to decrypt. This is why we have suggested a data recovery method that may help you go around direct decryption and try to restore your files. Bear in mind that this method may not be 100% effective but may also help you a little or a lot in different situations.
1. Download the recommended Data Recovery software by clicking on the link underneath:
Simply click on the link and on the website menus on top, choose Data Recovery - Data Recovery Wizard for Windows or Mac (depending on your OS), and then download and run the tool.
LockerGoga FAQ
What is LockerGoga ransomware and how does it work?
LockerGoga is a ransomware infection - the malicious software that enters your computer silently and blocks either access to the computer itself or encrypt your files.
Many ransomware viruses use sophisticated encryption algorithm how to make your files inaccessible. The goal of ransomware infections is to demand that you pay a ransom payment to get access to your files back.
How does LockerGoga ransomware infect my computer?
Via several ways.LockerGoga Ransomware infects computers by being sent via phishing e-mails, containing virus attachment.
This attachment is usually masked as an important document, like an invoice, bank document or even a plane ticket and it looks very convincing to users.
After you download and execute this attachment, a drive-by download occurs and your computer is infected with the ransomware virus.
Another way, you may become a victim of LockerGoga is if you download a fake installer, crack or patch from a low reputation website or if you click on a virus link. Many users report getting a ransomware infection by downloading torrents.
How to open .LockerGoga files?
You can't. At this point the .LockerGoga files are encrypted. You can only open them once they are decrypted.
Decryptor did not decrypt my data. What now?
Do not panic and backup the files. If a decryptor did not decrypt your .LockerGoga files successfully, then do not despair, because this virus is still new.
One way to restore files, encrypted by LockerGoga ransomware is to use a decryptor for it. But since it's a new virus, advised that the decryption keys for it may not be out yet and available to the public. We will update this article and keep you posted as soon as this decryptor is released.
How Do I restore ".LockerGoga" files (Other Methods)?
Yes, sometimes files can be restored. We have suggested several file recovery methods that could work if you want to restore .LockerGoga files.
These methods are in no way 100% guarantee that you will be able to get your files back. But if you have a backup, your chances of success are much greater.
How do I get rid of LockerGoga ransomware virus?
The safest way and the most efficient one for the removal of this ransomware infection is the use a professional anti malware software. It will scan for and locate LockerGoga ransomware and then remove it without causing any additional harm to your important .LockerGoga files.
Also, keep in mind that viruses like LockerGoga ransomware also install Trojans and keyloggers that can steal your passwords and accounts. Scanning your computer with an anti-malware software will make sure that all of these virus components are removed and your computer is protected in the future.
What to Do If nothing works?
There is still a lot you can do. If none of the above methods seem to work for you, then try these methods:
- Try to find a safe computer from where you can can login on your own line accounts like One Drive, iDrive, Google Drive and so on.
- Try to contact your friends, relatives and other people so that they can check if they have some of your important photos or documents just in case you sent them.
- Also, check if some of the files that were encrypted it can be re-downloaded from the web.
- Another clever way to get back some of your files is to find another old computer, a flash drive or even a CD or a DVD where you may have saved your older documents. You might be surprised what will turn up.
- You can also go to your email account to check if you can send any attachments to other people. Usually what is sent the email is saved on your account and you can re-download it. But most importantly, make sure that this is done from a safe computer and make sure to remove the virus first.
More tips you can find on our forums, where you can also asks any questions about your ransomware problem.
How to Report Ransomware to Authorities?
In case your computer got infected with a ransomware infection, you can report it to the local Police departments. It can help authorities worldwide track and determine the perpetrators behind the virus that has infected your computer. Below, we have prepared a list with government websites, where you can file a report in case you are a victim of a cybercrime:
Cyber-security authorities, responsible for handling ransomware attack reports in different regions all over the world:
- Germany - Offizielles Portal der deutschen Polizei
- United States - IC3 Internet Crime Complaint Centre
- United Kingdom - Action Fraud Police
- France - Ministère de l'Intérieur
- Italy - Polizia Di Stato
- Spain - Policía Nacional
- Netherlands - Politie
- Poland - Policja
- Portugal - Polícia Judiciária
- Greece - Cyber Crime Unit (Hellenic Police)
- India - Mumbai Police - CyberCrime Investigation Cell
- Australia - Australian High Tech Crime Center
Reports may be responded to in different timeframes, depending on your local authorities.
