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Remove PhonyWall Ransomware, the CryptoWall 3.0 Copycat

There is a copycat of the CryptoWall 3.0 Ransomware that is infecting computers. It is also known as PhonyWall. It searches for files with many different extensions, overwrites them with its own files and then displays the decryption note of CryptoWall 3.0.

Name PhonyWall Ransomware
Type Ransomware, Trojan
Short Description The PhonyWall Ransomware overwrites a huge portion of the user’s files and demands a payment. Poses as the CryptoWall 3.0 Ransomware.
Symptoms Files are overwritten with the same file size, but unusable. A ransom message is displayed. Information about payment and “decryption” are included in a file that is a copy of CryptoWall’s decryption instructions.
Distribution Method It can be distributed through browsing unsafe sites, malicious email attachments, drive-by downloads, etc.
Detection Tool Download Malware Removal Tool, to See If Your System Has Been Affected by malware
User Experience Join our forum to discuss the PhonyWall Ransomware.

phonywall-phony-wall-ransomware-ransom-note-cryptowall-copy-decrypt-instruction-html

PhonyWall Ransomware – How Did I Get It?

There are a number of ways you could get infected with Trojans such as the PhonyWall Ransomware.

The most common distribution method is known to be through malicious email attachments and spam emails. There are even cases, where an email itself also contains malicious code and upon opening the email, the user infects its computer with it, even if he doesn’t open the attachment inside.

Around social networks and file sharing services there may be similar attachments and files containing the PhonyWall Ransomware, disguised as something else.

Another common way of getting infected with Ransomware is through exploit kits run from legitimate websites. For exploit kits to run, these websites must have been compromised, to have some sort of a security breach. Also, landing suspicious sites with malicious code on them may just as easily get you infected.

PhonyWall Ransomware – In Detail

The PhonyWall Trojan horse is also classified as Ransomware. It is a copycat of CryptoWall 3.0, although not as dangerous. There have been other Ransomware Copycats in the past, pretending to be some other Ransomware. When PhonyWall is executed on a compromised computer it will first create the following two files:

→%UserProfile%\Application Data\Microsoft\Windows\[Random Symbols].exe

→%AllUsersProfile%\Application Data\Microsoft\Windows\[Random Symbols].exe

When those two files are created and hidden, it will inject entries into the Windows Registry:

→HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\[Random Symbols] HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\[Random Symbols]\Type = 0x10
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\[Random Symbols]\Start = 2
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\[Random Symbols]\ErrorControl =1
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\[Random Symbols]\ImagePath =”%ALL_USERS%\Application Data\Microsoft\Windows\[Random Symbols].exe” -run [Parameter] HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\[Random Symbols]\DisplayName= “CheckDisk Service”
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\[Random Symbols]\Description= “Creates and displays a status report for a disk based on the file system. Chkdsk also lists and corrects errors on the disk.”
HKEY_LOCAL_MACHINE\SYSTEM\CURRENTCONTROLSET\ENUM\ROOT\LEGACY_[Random Symbols] HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run=”%USERAPPDATA%\Microsoft\Windows\[Random Symbols].exe”-run [Parameter]

The [Parameter] is such, that is passed when the original file is executed.

Afterwards, the Ransomware will overwrite files with ones of the same file size. It will overwrite all files it can find on a compromised computer except files with the following strings, being extensions or prefixes:

→ *.scr *.exe *.msi *.msu *.dll *.ocx *.ax *.com *.sys *.lnk *.inf bootmgr ntldr boot.inintuser.*

The PhonyWall Ransomware does not overwrite files in these directories: Boot, Windows, Program Files settings, System Volume Information. So, System Restore Points and Shadow Volume Copies will still be available and the thing is the program only overwrites files and does NOT encrypt them. It is just trying to scare you into paying the requested sum of money under the false pretense of being CryptoWall 3.0.

The PhonyWall Ransomware will terminate the following processes on the computer:

• *sql*
• *msdtssrvr*
• *fdlauncher*
• *ReportingServicesService*
• *mad*
• *exchange*
• *w3wp*
• *iis*
• *exfba*
• *store*
• *inet*

The Ransomware, then creates a DESCRYPTION_INSTRUCTION.html file. That ransom note instruction file is an exact copy of the CryptoWall 3 one. Although, the user ID for every victim is always “vRRRbw”. The difference here is that CryptoWall uses different, individual keys for each infected computer.

Remove PhonyWall Ransomware Completely

To completely remove the PhonyWall Ransomware Trojan from your computer, you should have at least minimal experience in removing viruses. It is highly recommended to first to back up all of your personal files that you value, no matter if it is encrypted. Afterwards, carefully follow the instructions provided here:

1. Boot Your PC In Safe Mode to isolate and remove PhonyWall Ransomware

1. Boot Your PC Into Safe Mode

1. For Windows 7,XP and Vista. 2. For Windows 8, 8.1 and 10.

For Windows XP, Vista, 7 systems:

1. Remove all CDs and DVDs, and then Restart your PC from the “Start” menu.
2. Select one of the two options provided below:

For PCs with a single operating system: Press “F8” repeatedly after the first boot screen shows up during the restart of your computer. In case the Windows logo appears on the screen, you have to repeat the same task again.

donload_now_140

For PCs with multiple operating systems: Тhe arrow keys will help you select the operating system you prefer to start in Safe Mode. Press “F8” just as described for a single operating system.

donload_now_140

3. As the “Advanced Boot Options” screen appears, select the Safe Mode option you want using the arrow keys. As you make your selection, press “Enter“.

4. Log on to your computer using your administrator account

donload_now_140

While your computer is in Safe Mode, the words “Safe Mode” will appear in all four corners of your screen.

Step 1: Open the Start Menu

donload_now_140

Step 2: Whilst holding down Shift button, click on Power and then click on Restart.
Step 3: After reboot, the aftermentioned menu will appear. From there you should choose Troubleshoot.

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Step 4: You will see the Troubleshoot menu. From this menu you can choose Advanced Options.

donload_now_140

Step 5: After the Advanced Options menu appears, click on Startup Settings.

donload_now_140

Step 6: Click on Restart.
donload_now_140

Step 7: A menu will appear upon reboot. You should choose Safe Mode by pressing its corresponding number and the machine will restart.

2. Remove PhonyWall Ransomware with SpyHunter Anti-Malware Tool

2. Remove PhonyWall Ransomware with SpyHunter Anti-Malware Tool

1. Install SpyHunter to scan for and remove PhonyWall Ransomware.2. Scan with SpyHunter to Detect and Remove PhonyWall Ransomware.
Step 1:Click on the “Download” button to proceed to SpyHunter’s download page.

donload_now_140
It is highly recommended to run a scan before purchasing the full version of the software to make sure that the current version of the malware can be detected by SpyHunter.

Step 2: Guide yourself by the download instructions provided for each browser.
Step 3: After you have installed SpyHunter, wait for it to automatically update.

pets-by-myway-ads-virus

Step1: After the update process has finished, click on the ‘Scan Computer Now’ button.
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Step2: After SpyHunter has finished scanning your PC for any PhonyWall Ransomware files, click on the ‘Fix Threats’ button to remove them automatically and permanently.
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Step3: Once the intrusions on your PC have been removed, it is highly recommended to restart it.

3. Remove PhonyWall Ransomware with Malwarebytes Anti-Malware.

3. Remove PhonyWall Ransomware with Malwarebytes Anti-Malware

1. Install Malwarebytes Anti-Malware to scan for and remove PhonyWall Ransomware. 2. Scan your PC with MalwareBytes to remove all PhonyWall Ransomware associated files automatically.
Step 1: Download Malwarebytes by clicking here.
Step 2: A pop-up window will appear. Click on the ‘Save File’ button. If it does not, click on the Download button and save it afterwards.
pets-by-myway-ads-virus
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Step 3: After you have downloaded the setup, simply open it.
Step 4: The installer should appear. Click on the ‘Next’ button.
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Step 5: Check the ‘I accept the agreement’ check circle if not checked if you accept it and click the ‘Next’ button once again.
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Step 6: Review and click on ‘Next’ on the following 4 steps that will appear afterwards and after that click on the ‘Install’ button.
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Step 7: After the installation process has completed click on the ‘Finish’ button and check the ‘Launch MalwareBytes AntiMalware’ check box.
Step 1: Launch MalwareBytes if you havent launched it after install.
Step 2: Wait for the software to update and then click on the blue ‘Scan Now’ button. If it doesnt start updating automatically, click on the blue ‘Update Now’ highlighted text.
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Step 3: At this point, after clicking the ‘Scan Now’ button, the system should start scanning your PC. It may take a while but be patient – it is worth it.
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Step 4: After the scan has been complete and all of the threats have been identified, click on the ‘Remove Selected’ button to detelete them permanently.
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Step 5: Once the scan has completed, MalwareBytes will prompt you to restart your computer. It is recommended to save all your data you are working on before restarting.

4. Remove PhonyWall Ransomware with STOPZilla AntiMalware

4. Remove PhonyWall Ransomware with STOPZilla AntiMalware

1. Install STOPZilla Anti Malware to scan for and remove PhonyWall Ransomware. 2. Scan your PC with STOPZilla Anti Malware to remove all PhonyWall Ransomware associated files completely.
Step 1: Download STOPZilla by clicking here.
Step 2: A pop-up window will appear. Click on the ‘Save File’ button. If it does not, click on the Download button and save it afterwards.
pets-by-myway-ads-virus
Step 3: After you have downloaded the setup, simply open it.
Step 4: The installer should appear. Click on the ‘Next’ button.
pets-by-myway-ads-virus
Step 5: Check the ‘I accept the agreement’ check circle if not checked if you accept it and click the ‘Next’ button once again.
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Step 6: Review and click on the ‘Install’ button.
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Step 7: After the installation process has completed click on the ‘Finish’ button.
Step 1: Launch STOPZilla if you havent launched it after install.
Step 2: Wait for the software to automatically scan and then click on the ‘Repair Now’ button. If it does not scan automatically, click on the ‘Scan Now’ button.
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Step 3: After the removal of all threats and associated objects, you should Restart your PC.

5. Back up your data to secure it against infections and file encryptions by PhonyWall Ransomware in the future

5. Back up your data to secure it against attacks in the future

Security engineers recommend that you back up your files immediately, preferably on an external memory carrier in order to be able to restore them. In order to protect yourself from PhonyWall Ransomware (For Windows Users) please follow these simple steps:

1. For Windows 7 and earlier 1. For Windows 8, 8.1 and 10 1. Enabling the Windows Defense Feature (Previous Versions)

1-Click on Windows Start Menu
backup-1
2-Type Backup And Restore
3-Open it and click on Set Up Backup
w7-backup3
4-A window will appear asking you where to set up backup. You should have a flash drive or an external hard drive. Mark it by clicking on it with your mouse then click on Next.
backup-3
5-On the next window, the system will ask you what do you want to backup. Choose the ‘Let Me Choose’ option and then click on Next.
backup-4
6-Click on ‘Save settings and run backup’ on the next window in order to protect your files from possible attacks by PhonyWall Ransomware.
backup-5

1-Press Windows button + R
filehistory-1
2-In the window type ‘filehistory’ and press Enter
filehistory-2
3-A File History window will appear. Click on ‘Configure file history settings’
filehistory-3
4-The configuration menu for File History will appear. Click on ‘Turn On’. After its on, click on Select Drive in order to select the backup drive. It is recommended to choose an external HDD, SSD or a USB stick whose memory capacity is corresponding to the size of the files you want to backup.
filehistory-4
5-Select the drive then click on ‘Ok’ in order to set up file backup and protect yourself from PhonyWall Ransomware.

1- Press Windows button + R keys.
sysdm
2- A run windows should appear. In it type ‘sysdm.cpl’ and then click on Run.
windows-defense2
3- A System Properties windows should appear. In it choose System Protection.
windows-defense3
5- Click on Turn on system protection and select the size on the hard disk you want to utilize for system protection.
6- Click on Ok and you should see an indication in Protection settings that the protection from PhonyWall Ransomware is on.
windows-defense1
Restoring a file via Windows Defense feature:
1-Right-click on the encrypted file, then choose Properties.
file-restore1
2-Click on the Previous Versions tab and then mark the last version of the file.
file-restore2
3-Click on Apply and Ok and the file encrypted by PhonyWall Ransomware should be restored.

After its removal, you might try recovering your files, using backups from an external device or cloud if you made such backups in the past, using Windows Restore Points or Shadow Volume Copies.

Berta Bilbao

Berta is a dedicated malware researcher, dreaming for a more secure cyber space. Her fascination with IT security began a few years ago when a malware locked her out of her own computer.

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  • Step 1
  • Step 2
  • Step 3
  • Step 4
  • Step 5

Step 1: Scan for PhonyWall Ransomware with SpyHunter Anti-Malware Tool

1. Click on the "Download" button to proceed to SpyHunter's download page.


It is recommended to run a scan before purchasing the full version of the software to make sure that the current version of the malware can be detected by SpyHunter. Click on the corresponding links to check SpyHunter's EULA, Privacy Policy and Threat Assessment Criteria.


2. After you have installed SpyHunter, wait for it to update automatically.

scan for and delete ransomware virus step 2


3. After the update process has finished, click on the 'Malware/PC Scan' tab. A new window will appear. Click on 'Start Scan'.

scan for and delete ransomware virus step 3


4. After SpyHunter has finished scanning your PC for any files of the associated threat and found them, you can try to get them removed automatically and permanently by clicking on the 'Next' button.

scan for and delete ransomware virus step 4

If any threats have been removed, it is highly recommended to restart your PC.

Ransomware Automatic Removal - Video Guide

Step 2: Uninstall PhonyWall Ransomware and related malware from Windows

Here is a method in few easy steps that should be able to uninstall most programs. No matter if you are using Windows 10, 8, 7, Vista or XP, those steps will get the job done. Dragging the program or its folder to the recycle bin can be a very bad decision. If you do that, bits and pieces of the program are left behind, and that can lead to unstable work of your PC, errors with the file type associations and other unpleasant activities. The proper way to get a program off your computer is to Uninstall it. To do that:


1. Hold the Windows Logo Button and "R" on your keyboard. A Pop-up window will appear.
delete ransomware from windows step 1


2. In the field type in "appwiz.cpl" and press ENTER.
delete ransomware from windows step 2


3. This will open a window with all the programs installed on the PC. Select the program that you want to remove, and press "Uninstall"
delete ransomware from windows step 3Follow the instructions above and you will successfully delete most unwanted and malicious programs.


Step 3: Clean any registries, created by PhonyWall Ransomware on your computer.

The usually targeted registries of Windows machines are the following:

  • HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run
  • HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run
  • HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\RunOnce
  • HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\RunOnce

You can access them by opening the Windows registry editor and deleting any values, created by PhonyWall Ransomware there. This can happen by following the steps underneath:

1. Open the Run Window again, type "regedit" and click OK.
delete ransomware virus registries step 1


2. When you open it, you can freely navigate to the Run and RunOnce keys, whose locations are shown above.
delete ransomware virus registries step 2


3. You can remove the value of the virus by right-clicking on it and removing it.
delete ransomware virus registries step 3 Tip: To find a virus-created value, you can right-click on it and click "Modify" to see which file it is set to run. If this is the virus file location, remove the value.

IMPORTANT!
Before starting "Step 4", please boot back into Normal mode, in case you are currently in Safe Mode.
This will enable you to install and use SpyHunter 5 successfully.

Step 4: Boot Your PC In Safe Mode to isolate and remove PhonyWall Ransomware

OFFER

Manual Removal Usually Takes Time and You Risk Damaging Your Files If Not Careful!
We Recommend To Scan Your PC with SpyHunter

Keep in mind, that SpyHunter’s scanner is only for malware detection. If SpyHunter detects malware on your PC, you will need to purchase SpyHunter's malware removal tool to remove the malware threats. Read our SpyHunter 5 review. Click on the corresponding links to check SpyHunter's EULA, Privacy Policy and Threat Assessment Criteria

1. Hold Windows Key + R.
remove ransomware in safe mode step 1


2. The "Run" Window will appear. In it, type "msconfig" and click OK.
remove ransomware in safe mode step 2


3. Go to the "Boot" tab. There select "Safe Boot" and then click "Apply" and "OK".
remove ransomware in safe mode step 3
Tip: Make sure to reverse those changes by unticking Safe Boot after that, because your system will always boot in Safe Boot from now on.


4. When prompted, click on "Restart" to go into Safe Mode.
remove ransomware in safe mode step 4


5. You can recognise Safe Mode by the words written on the corners of your screen.
remove ransomware in safe mode step 5


Step 5: Try to Restore Files Encrypted by PhonyWall Ransomware.

Method 1: Use STOP Decrypter by Emsisoft.

Not all variants of this ransomware can be decrypted for free, but we have added the decryptor used by researchers that is often updated with the variants which become eventually decrypted. You can try and decrypt your files using the instructions below, but if they do not work, then unfortunately your variant of the ransomware virus is not decryptable.

Follow the instructions below to use the Emsisoft decrypter and decrypt your files for free. You can download the Emsisoft decryption tool linked here and then follow the steps provided below:

1 Right-click on the decrypter and click on Run as Administrator as shown below:

stop ransomware decryptor step 1

2. Agree with the license terms:

stop ransomware decryptor step 2

3. Click on "Add Folder" and then add the folders where you want files decrypted as shown underneath:

stop ransomware decryptor step 3

4. Click on "Decrypt" and wait for your files to be decoded.

stop ransomware decryptor step 4

Note: Credit for the decryptor goes to Emsisoft researchers who have made the breakthrough with this virus.

Method 2: Use data recovery software

Ransomware infections and PhonyWall Ransomware aim to encrypt your files using an encryption algorithm which may be very difficult to decrypt. This is why we have suggested a data recovery method that may help you go around direct decryption and try to restore your files. Bear in mind that this method may not be 100% effective but may also help you a little or a lot in different situations.

1. Download the recommended Data Recovery software by clicking on the link underneath:

Simply click on the link and on the website menus on the top, choose Data Recovery - Data Recovery Wizard for Windows or Mac (depending on your OS), and then download and run the tool.


PhonyWall Ransomware-FAQ

What is PhonyWall Ransomware Ransomware?

PhonyWall Ransomware is a ransomware infection - the malicious software that enters your computer silently and blocks either access to the computer itself or encrypt your files. 

Many ransomware viruses use sophisticated encryption algorithms to make your files inaccessible. The goal of ransomware infections is to demand that you pay a ransom payment to get access to your files back.

What Does PhonyWall Ransomware Ransomware Do?

Ransomware in general is a malicious software that is designed to block access to your computer or files until a ransom is paid.

Ransomware viruses can also damage your system, corrupt data and delete files, resulting in the permanent loss of important files.

How Does PhonyWall Ransomware Infect?

Via several ways.PhonyWall Ransomware Ransomware infects computers by being sent via phishing emails, containing virus attachment. This attachment is usually masked as an important document, like an invoice, bank document or even a plane ticket and it looks very convincing to users.

Another way you may become a victim of PhonyWall Ransomware is if you download a fake installer, crack or patch from a low reputation website or if you click on a virus link. Many users report getting a ransomware infection by downloading torrents.

How to Open .PhonyWall Ransomware files?

You can't without a decryptor. At this point, the .PhonyWall Ransomware files are encrypted. You can only open them once they are decrypted using a specific decryption key for the particular algorithm.

What to Do If a Decryptor Does Not Work?

Do not panic, and backup the files. If a decryptor did not decrypt your .PhonyWall Ransomware files successfully, then do not despair, because this virus is still new.

Can I Restore ".PhonyWall Ransomware" Files?

Yes, sometimes files can be restored. We have suggested several file recovery methods that could work if you want to restore .PhonyWall Ransomware files. 

These methods are in no way 100% guaranteed that you will be able to get your files back. But if you have a backup, your chances of success are much greater.

How To Get Rid of PhonyWall Ransomware Virus?

The safest way and the most efficient one for the removal of this ransomware infection is the use a professional anti-malware program.

It will scan for and locate PhonyWall Ransomware ransomware and then remove it without causing any additional harm to your important .PhonyWall Ransomware files.

Can I Report Ransomware to Authorities?

In case your computer got infected with a ransomware infection, you can report it to the local Police departments. It can help authorities worldwide track and determine the perpetrators behind the virus that has infected your computer.

Below, we have prepared a list with government websites, where you can file a report in case you are a victim of a cybercrime:

Cyber-security authorities, responsible for handling ransomware attack reports in different regions all over the world:

Germany - Offizielles Portal der deutschen Polizei

United States - IC3 Internet Crime Complaint Centre

United Kingdom - Action Fraud Police

France - Ministère de l'Intérieur

Italy - Polizia Di Stato

Spain - Policía Nacional

Netherlands - Politie

Poland - Policja

Portugal - Polícia Judiciária

Greece - Cyber Crime Unit (Hellenic Police)

India - Mumbai Police - CyberCrime Investigation Cell

Australia - Australian High Tech Crime Center

Reports may be responded to in different timeframes, depending on your local authorities.

Can You Stop Ransomware from Encrypting Your Files?

Yes, you can prevent ransomware. The best way to do this is to ensure your computer system is updated with the latest security patches, use a reputable anti-malware program and firewall, backup your important files frequently, and avoid clicking on malicious links or downloading unknown files.

Can PhonyWall Ransomware Ransomware Steal Your Data?

Yes, in most cases ransomware will steal your information. It is a form of malware that steals data from a user's computer, encrypts it, and then demands a ransom in order to decrypt it.

In many cases, the malware authors or attackers will threaten to delete the data or publish it online unless the ransom is paid.

Can Ransomware Infect WiFi?

Yes, ransomware can infect WiFi networks, as malicious actors can use it to gain control of the network, steal confidential data, and lock out users. If a ransomware attack is successful, it could lead to a loss of service and/or data, and in some cases, financial losses.

Should I Pay Ransomware?

No, you should not pay ransomware extortionists. Paying them only encourages criminals and does not guarantee that the files or data will be restored. The better approach is to have a secure backup of important data and be vigilant about security in the first place.

What Happens If I Don't Pay Ransom?

If you don't pay the ransom, the hackers may still have access to your computer, data, or files and may continue to threaten to expose or delete them, or even use them to commit cybercrimes. In some cases, they may even continue to demand additional ransom payments.

Can a Ransomware Attack Be Detected?

Yes, ransomware can be detected. Anti-malware software and other advanced security tools can detect ransomware and alert the user when it is present on a machine.

It is important to stay up-to-date on the latest security measures and to keep security software updated to ensure ransomware can be detected and prevented.

Do Ransomware Criminals Get Caught?

Yes, ransomware criminals do get caught. Law enforcement agencies, such as the FBI, Interpol and others have been successful in tracking down and prosecuting ransomware criminals in the US and other countries. As ransomware threats continue to increase, so does the enforcement activity.

About the PhonyWall Ransomware Research

The content we publish on SensorsTechForum.com, this PhonyWall Ransomware how-to removal guide included, is the outcome of extensive research, hard work and our team’s devotion to help you remove the specific malware and restore your encrypted files.


How did we conduct the research on this ransomware?

Our research is based on an independent investigation. We are in contact with independent security researchers, and as such, we receive daily updates on the latest malware and ransomware definitions.

Furthermore, the research behind the PhonyWall Ransomware ransomware threat is backed with VirusTotal and the NoMoreRansom project.

To better understand the ransomware threat, please refer to the following articles which provide knowledgeable details.


As a site that has been dedicated to providing free removal instructions for ransomware and malware since 2014, SensorsTechForum’s recommendation is to only pay attention to trustworthy sources.

How to recognize trustworthy sources:

  • Always check "About Us" web page.
  • Profile of the content creator.
  • Make sure that real people are behind the site and not fake names and profiles.
  • Verify Facebook, LinkedIn and Twitter personal profiles.

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