There is a copycat of the CryptoWall 3.0 Ransomware that is infecting computers. It is also known as PhonyWall. It searches for files with many different extensions, overwrites them with its own files and then displays the decryption note of CryptoWall 3.0.
| Name | PhonyWall Ransomware |
| Type | Ransomware, Trojan |
| Short Description | The PhonyWall Ransomware overwrites a huge portion of the user’s files and demands a payment. Poses as the CryptoWall 3.0 Ransomware. |
| Symptoms | Files are overwritten with the same file size, but unusable. A ransom message is displayed. Information about payment and “decryption” are included in a file that is a copy of CryptoWall’s decryption instructions. |
| Distribution Method | It can be distributed through browsing unsafe sites, malicious email attachments, drive-by downloads, etc. |
| Detection Tool | Download Malware Removal Tool, to See If Your System Has Been Affected by PhonyWall Ransomware |
| User Experience | Join our forum to discuss the PhonyWall Ransomware. |
PhonyWall Ransomware – How Did I Get It?
There are a number of ways you could get infected with Trojans such as the PhonyWall Ransomware.
The most common distribution method is known to be through malicious email attachments and spam emails. There are even cases, where an email itself also contains malicious code and upon opening the email, the user infects its computer with it, even if he doesn’t open the attachment inside.
Around social networks and file sharing services there may be similar attachments and files containing the PhonyWall Ransomware, disguised as something else.
Another common way of getting infected with Ransomware is through exploit kits run from legitimate websites. For exploit kits to run, these websites must have been compromised, to have some sort of a security breach. Also, landing suspicious sites with malicious code on them may just as easily get you infected.
PhonyWall Ransomware – In Detail
The PhonyWall Trojan horse is also classified as Ransomware. It is a copycat of CryptoWall 3.0, although not as dangerous. There have been other Ransomware Copycats in the past, pretending to be some other Ransomware. When PhonyWall is executed on a compromised computer it will first create the following two files:
→%UserProfile%\Application Data\Microsoft\Windows\[Random Symbols].exe
→%AllUsersProfile%\Application Data\Microsoft\Windows\[Random Symbols].exe
When those two files are created and hidden, it will inject entries into the Windows Registry:
→HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\[Random Symbols]
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\[Random Symbols]\Type = 0x10
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\[Random Symbols]\Start = 2
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\[Random Symbols]\ErrorControl =1
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\[Random Symbols]\ImagePath =”%ALL_USERS%\Application Data\Microsoft\Windows\[Random Symbols].exe” -run [Parameter]
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\[Random Symbols]\DisplayName= “CheckDisk Service”
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\[Random Symbols]\Description= “Creates and displays a status report for a disk based on the file system. Chkdsk also lists and corrects errors on the disk.”
HKEY_LOCAL_MACHINE\SYSTEM\CURRENTCONTROLSET\ENUM\ROOT\LEGACY_[Random Symbols]
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run=”%USERAPPDATA%\Microsoft\Windows\[Random Symbols].exe”-run [Parameter]
The [Parameter] is such, that is passed when the original file is executed.
Afterwards, the Ransomware will overwrite files with ones of the same file size. It will overwrite all files it can find on a compromised computer except files with the following strings, being extensions or prefixes:
→ *.scr *.exe *.msi *.msu *.dll *.ocx *.ax *.com *.sys *.lnk *.inf bootmgr ntldr boot.inintuser.*
The PhonyWall Ransomware does not overwrite files in these directories: Boot, Windows, Program Files settings, System Volume Information. So, System Restore Points and Shadow Volume Copies will still be available and the thing is the program only overwrites files and does NOT encrypt them. It is just trying to scare you into paying the requested sum of money under the false pretense of being CryptoWall 3.0.
The PhonyWall Ransomware will terminate the following processes on the computer:
• *sql*
• *msdtssrvr*
• *fdlauncher*
• *ReportingServicesService*
• *mad*
• *exchange*
• *w3wp*
• *iis*
• *exfba*
• *store*
• *inet*
The Ransomware, then creates a DESCRYPTION_INSTRUCTION.html file. That ransom note instruction file is an exact copy of the CryptoWall 3 one. Although, the user ID for every victim is always “vRRRbw”. The difference here is that CryptoWall uses different, individual keys for each infected computer.
Remove PhonyWall Ransomware Completely
To completely remove the PhonyWall Ransomware Trojan from your computer, you should have at least minimal experience in removing viruses. It is highly recommended to first to back up all of your personal files that you value, no matter if it is encrypted. Afterwards, carefully follow the instructions provided here:
1. Boot Your PC Into Safe Mode
1. For Windows 7,XP and Vista.
2. For Windows 8, 8.1 and 10.For Windows XP, Vista, 7 systems:
1. Remove all CDs and DVDs, and then Restart your PC from the “Start” menu.
2. Select one of the two options provided below:
– For PCs with a single operating system: Press “F8” repeatedly after the first boot screen shows up during the restart of your computer. In case the Windows logo appears on the screen, you have to repeat the same task again.
– For PCs with multiple operating systems: Тhe arrow keys will help you select the operating system you prefer to start in Safe Mode. Press “F8” just as described for a single operating system.
3. As the “Advanced Boot Options” screen appears, select the Safe Mode option you want using the arrow keys. As you make your selection, press “Enter“.
4. Log on to your computer using your administrator account
While your computer is in Safe Mode, the words “Safe Mode” will appear in all four corners of your screen.
Step 1: Open the Start Menu
Step 2: Whilst holding down Shift button, click on Power and then click on Restart.
Step 3: After reboot, the aftermentioned menu will appear. From there you should choose Troubleshoot.
Step 4: You will see the Troubleshoot menu. From this menu you can choose Advanced Options.
Step 5: After the Advanced Options menu appears, click on Startup Settings.
Step 6: Click on Restart.
Step 7: A menu will appear upon reboot. You should choose Safe Mode by pressing its corresponding number and the machine will restart.
2. Remove PhonyWall Ransomware with SpyHunter Anti-Malware Tool
1. Install SpyHunter to scan for and remove PhonyWall Ransomware.2. Scan with SpyHunter to Detect and Remove PhonyWall Ransomware.
It is highly recommended to run a scan before purchasing the full version of the software to make sure that the current version of the malware can be detected by SpyHunter.
Step 2: Guide yourself by the download instructions provided for each browser.
Step 3: After you have installed SpyHunter, wait for it to automatically update.
Step1: After the update process has finished, click on the ‘Scan Computer Now’ button.
Step2: After SpyHunter has finished scanning your PC for any PhonyWall Ransomware files, click on the ‘Fix Threats’ button to remove them automatically and permanently.
Step3: Once the intrusions on your PC have been removed, it is highly recommended to restart it.
3. Remove PhonyWall Ransomware with Malwarebytes Anti-Malware
1. Install Malwarebytes Anti-Malware to scan for and remove PhonyWall Ransomware. 2. Scan your PC with MalwareBytes to remove all PhonyWall Ransomware associated files automatically.Step 2: A pop-up window will appear. Click on the ‘Save File’ button. If it does not, click on the Download button and save it afterwards.
Step 3: After you have downloaded the setup, simply open it.
Step 4: The installer should appear. Click on the ‘Next’ button.
Step 5: Check the ‘I accept the agreement’ check circle if not checked if you accept it and click the ‘Next’ button once again.
Step 6: Review and click on ‘Next’ on the following 4 steps that will appear afterwards and after that click on the ‘Install’ button.
Step 7: After the installation process has completed click on the ‘Finish’ button and check the ‘Launch MalwareBytes AntiMalware’ check box.
Step 2: Wait for the software to update and then click on the blue ‘Scan Now’ button. If it doesnt start updating automatically, click on the blue ‘Update Now’ highlighted text.
Step 3: At this point, after clicking the ‘Scan Now’ button, the system should start scanning your PC. It may take a while but be patient – it is worth it.
Step 4: After the scan has been complete and all of the threats have been identified, click on the ‘Remove Selected’ button to detelete them permanently.
Step 5: Once the scan has completed, MalwareBytes will prompt you to restart your computer. It is recommended to save all your data you are working on before restarting.
4. Remove PhonyWall Ransomware with STOPZilla AntiMalware
1. Install STOPZilla Anti Malware to scan for and remove PhonyWall Ransomware. 2. Scan your PC with STOPZilla Anti Malware to remove all PhonyWall Ransomware associated files completely.Step 2: A pop-up window will appear. Click on the ‘Save File’ button. If it does not, click on the Download button and save it afterwards.
Step 3: After you have downloaded the setup, simply open it.
Step 4: The installer should appear. Click on the ‘Next’ button.
Step 5: Check the ‘I accept the agreement’ check circle if not checked if you accept it and click the ‘Next’ button once again.
Step 6: Review and click on the ‘Install’ button.
Step 7: After the installation process has completed click on the ‘Finish’ button.
Step 2: Wait for the software to automatically scan and then click on the ‘Repair Now’ button. If it does not scan automatically, click on the ‘Scan Now’ button.
Step 3: After the removal of all threats and associated objects, you should Restart your PC.
5. Back up your data to secure it against attacks in the future
Security engineers recommend that you back up your files immediately, preferably on an external memory carrier in order to be able to restore them. In order to protect yourself from PhonyWall Ransomware (For Windows Users) please follow these simple steps:
1. For Windows 7 and earlier 1. For Windows 8, 8.1 and 10 1. Enabling the Windows Defense Feature (Previous Versions)1-Click on Windows Start Menu
2-Type Backup And Restore
3-Open it and click on Set Up Backup
4-A window will appear asking you where to set up backup. You should have a flash drive or an external hard drive. Mark it by clicking on it with your mouse then click on Next.
5-On the next window, the system will ask you what do you want to backup. Choose the ‘Let Me Choose’ option and then click on Next.
6-Click on ‘Save settings and run backup’ on the next window in order to protect your files from possible attacks by PhonyWall Ransomware.
2-In the window type ‘filehistory’ and press Enter
3-A File History window will appear. Click on ‘Configure file history settings’
4-The configuration menu for File History will appear. Click on ‘Turn On’. After its on, click on Select Drive in order to select the backup drive. It is recommended to choose an external HDD, SSD or a USB stick whose memory capacity is corresponding to the size of the files you want to backup.
5-Select the drive then click on ‘Ok’ in order to set up file backup and protect yourself from PhonyWall Ransomware.
1- Press Windows button + R keys.
2- A run windows should appear. In it type ‘sysdm.cpl’ and then click on Run.
3- A System Properties windows should appear. In it choose System Protection.
5- Click on Turn on system protection and select the size on the hard disk you want to utilize for system protection.
6- Click on Ok and you should see an indication in Protection settings that the protection from PhonyWall Ransomware is on.
Restoring a file via Windows Defense feature:
1-Right-click on the encrypted file, then choose Properties.
2-Click on the Previous Versions tab and then mark the last version of the file.
3-Click on Apply and Ok and the file encrypted by PhonyWall Ransomware should be restored.
After its removal, you might try recovering your files, using backups from an external device or cloud if you made such backups in the past, using Windows Restore Points or Shadow Volume Copies.
Berta Bilbao
Berta is a dedicated malware researcher, dreaming for a more secure cyber space. Her fascination with IT security began a few years ago when a malware locked her out of her own computer.
.
Berta Bilbao
Berta is a dedicated malware researcher, dreaming for a more secure cyber space. Her fascination with IT security began a few years ago when a malware locked her out of her own computer.
.
Berta Bilbao
Berta is a dedicated malware researcher, dreaming for a more secure cyber space. Her fascination with IT security began a few years ago when a malware locked her out of her own computer.
Video containing step-by-step removal and file recovery instructions for PhonyWall Ransomware:
Note! Your computer system may be affected by PhonyWall Ransomware and other threats.
Scan Your PC with SpyHunter
SpyHunter is a powerful malware removal tool designed to help users with in-depth system security analysis, detection and removal of threats such as PhonyWall Ransomware.
Keep in mind, that SpyHunter’s scanner is only for malware detection. If SpyHunter detects malware on your PC, you will need to purchase SpyHunter’s malware removal tool to remove the malware threats. Read our SpyHunter 5 review. Click on the corresponding links to check SpyHunter’s EULA, Privacy Policy and Threat Assessment Criteria.
Preparation before removing PhonyWall Ransomware.
Before starting the actual removal process, we recommend that you do the following preparation steps.
- Make sure you have these instructions always open and in front of your eyes.
- Do a backup of all of your files, even if they could be damaged. You should back up your data with a cloud backup solution and insure your files against any type of loss, even from the most severe threats.
- Be patient as this could take a while.
Step 1: Boot Your PC In Safe Mode to isolate and remove PhonyWall Ransomware
Step 2: Clean any registries, created by PhonyWall Ransomware on your computer.
The usually targeted registries of Windows machines are the following:
- HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run
- HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run
- HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\RunOnce
- HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\RunOnce
You can access them by opening the Windows registry editor and deleting any values, created by PhonyWall Ransomware there. This can happen by following the steps underneath:
Tip: To find a virus-created value, you can right-click on it and click “Modify” to see which file it is set to run. If this is the virus file location, remove the value.Step 3: Find files created by PhonyWall Ransomware
For Windows 8, 8.1 and 10. For Windows XP, Vista, and 7.For Newer Windows Operating Systems
1: On your keyboard press + R and write explorer.exe in the Run text box and then click on the Ok button.
2: Click on your PC from the quick access bar. This is usually an icon with a monitor and its name is either “My Computer”, “My PC” or “This PC” or whatever you have named it.
3: Navigate to the search box in the top-right of your PC’s screen and type “fileextension:” and after which type the file extension. If you are looking for malicious executables, an example may be “fileextension:exe”. After doing that, leave a space and type the file name you believe the malware has created. Here is how it may appear if your file has been found:
N.B. We recommend to wait for the green loading bar in the navination box to fill up in case the PC is looking for the file and hasn’t found it yet.
For Older Windows Operating Systems
In older Windows OS’s the conventional approach should be the effective one:
1: Click on the Start Menu icon (usually on your bottom-left) and then choose the Search preference.
2: After the search window appears, choose More Advanced Options from the search assistant box. Another way is by clicking on All Files and Folders.
3: After that type the name of the file you are looking for and click on the Search button. This might take some time after which results will appear. If you have found the malicious file, you may copy or open its location by right-clicking on it.
Now you should be able to discover any file on Windows as long as it is on your hard drive and is not concealed via special software.
Before starting “Step 4”, please boot back into Normal mode, in case you are currently in Safe Mode.
This will enable you to install and use SpyHunter 5 successfully.
Step 4: Scan for PhonyWall Ransomware with SpyHunter Anti-Malware Tool
Step 5 (Optional): Try to Restore Files Encrypted by PhonyWall Ransomware.
Method 1: Scanning your drive’s sectors by using Data Recovery software.
Another method for restoring your files is by trying to bring back your files via data recovery software. Here are some suggestions for preferred data recovery software solutions:
- Stellar Data Recovery Technicians License(Pro version with more features)
- Stellar Windows Data Recovery
- Stellar Photo Recovery
Method 2: Trying Kaspersky and EmsiSoft’s decryptors.
If the first method does not work, we suggest trying to use decryptors for other ransomware viruses, in case your virus is a variant of them. The two primary developers of decryptors are Kaspersky and EmsiSoft, links to which we have provided below:
Method 3: Using Shadow Explorer
To restore your data in case you have backup set up, it is important to check for Volume Shadow Copies, if ransomware has not deleted them, in Windows using the below software:
Method 4: Finding the decryption key while the cryptovirus sends it over a network via a sniffing tool.
Another way to decrypt the files is by using a Network Sniffer to get the encryption key, while files are encrypted on your system. A Network Sniffer is a program and/or device monitoring data traveling over a network, such as its internet traffic and internet packets. If you have a sniffer set before the attack happened you might get information about the decryption key. See how-to instructions below:
Instructions on How to Find Decryption Key for Files Encrypted By Ransowmare
Berta Bilbao
Berta is a dedicated malware researcher, dreaming for a more secure cyber space. Her fascination with IT security began a few years ago when a malware locked her out of her own computer.
Video containing step-by-step removal and file recovery instructions for PhonyWall Ransomware:
Note! Your computer system may be affected by PhonyWall Ransomware and other threats.
Scan Your PC with SpyHunter
SpyHunter is a powerful malware removal tool designed to help users with in-depth system security analysis, detection and removal of threats such as PhonyWall Ransomware.
Keep in mind, that SpyHunter’s scanner is only for malware detection. If SpyHunter detects malware on your PC, you will need to purchase SpyHunter’s malware removal tool to remove the malware threats. Read our SpyHunter 5 review. Click on the corresponding links to check SpyHunter’s EULA, Privacy Policy and Threat Assessment Criteria.
Preparation before removing PhonyWall Ransomware.
Before starting the actual removal process, we recommend that you do the following preparation steps.
- Make sure you have these instructions always open and in front of your eyes.
- Do a backup of all of your files, even if they could be damaged. You should back up your data with a cloud backup solution and insure your files against any type of loss, even from the most severe threats.
- Be patient as this could take a while.
Step 1: Boot Your PC In Safe Mode to isolate and remove PhonyWall Ransomware
Step 2: Clean any registries, created by PhonyWall Ransomware on your computer.
The usually targeted registries of Windows machines are the following:
- HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run
- HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run
- HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\RunOnce
- HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\RunOnce
You can access them by opening the Windows registry editor and deleting any values, created by PhonyWall Ransomware there. This can happen by following the steps underneath:
Tip: To find a virus-created value, you can right-click on it and click “Modify” to see which file it is set to run. If this is the virus file location, remove the value.Step 3: Find files created by PhonyWall Ransomware
For Windows 8, 8.1 and 10. For Windows XP, Vista, and 7.For Newer Windows Operating Systems
1: On your keyboard press + R and write explorer.exe in the Run text box and then click on the Ok button.
2: Click on your PC from the quick access bar. This is usually an icon with a monitor and its name is either “My Computer”, “My PC” or “This PC” or whatever you have named it.
3: Navigate to the search box in the top-right of your PC’s screen and type “fileextension:” and after which type the file extension. If you are looking for malicious executables, an example may be “fileextension:exe”. After doing that, leave a space and type the file name you believe the malware has created. Here is how it may appear if your file has been found:
N.B. We recommend to wait for the green loading bar in the navination box to fill up in case the PC is looking for the file and hasn’t found it yet.
For Older Windows Operating Systems
In older Windows OS’s the conventional approach should be the effective one:
1: Click on the Start Menu icon (usually on your bottom-left) and then choose the Search preference.
2: After the search window appears, choose More Advanced Options from the search assistant box. Another way is by clicking on All Files and Folders.
3: After that type the name of the file you are looking for and click on the Search button. This might take some time after which results will appear. If you have found the malicious file, you may copy or open its location by right-clicking on it.
Now you should be able to discover any file on Windows as long as it is on your hard drive and is not concealed via special software.
Before starting “Step 4”, please boot back into Normal mode, in case you are currently in Safe Mode.
This will enable you to install and use SpyHunter 5 successfully.
Step 4: Scan for PhonyWall Ransomware with SpyHunter Anti-Malware Tool
Berta Bilbao
Berta is a dedicated malware researcher, dreaming for a more secure cyber space. Her fascination with IT security began a few years ago when a malware locked her out of her own computer.
Video, containing step-by-step removal instructions for PhonyWall Ransomware:
Note! Your computer system may be affected by PhonyWall Ransomware or other threats.
Scan Your PC with SpyHunter
SpyHunter is a powerful malware removal tool designed to help users with in-depth system security analysis, detection and removal of threats such as PhonyWall Ransomware.
Keep in mind, that SpyHunter’s scanner is only for malware detection. If SpyHunter detects malware on your PC, you will need to purchase SpyHunter’s malware removal tool to remove the malware threats. Read our SpyHunter 5 review. Click on the corresponding links to check SpyHunter’s EULA, Privacy Policy and Threat Assessment Criteria.
Preparation before removing PhonyWall Ransomware.
Before starting the actual removal process, we recommend that you do the following preparation steps.
- Make sure you have these instructions always open and in front of your eyes.
- Be patient as this could take a while.
To remove PhonyWall Ransomware follow these steps:
Step 1: Uninstall PhonyWall Ransomware and related software from Windows
Here is a method in few easy steps that should be able to uninstall most programs. No matter if you are using Windows 10, 8, 7, Vista or XP, those steps will get the job done. Dragging the program or its folder to the recycle bin can be a very bad decision. If you do that, bits and pieces of the program are left behind, and that can lead to unstable work of your PC, errors with the file type associations and other unpleasant activities. The proper way to get a program off your computer is to Uninstall it. To do that:
Follow the instructions above and you will successfully uninstall most programs.Step 2: Clean your Browsers from PhonyWall Ransomware.
Remove an extension from Mozilla Firefox
Remove an extension from Google Chrome
Remove an extension from Internet Explorer
Remove an extension from Microsoft Edge
2. Select the “Add-ons” icon from the menu.
3. Select the unwanted extension and click “Remove“
4. After the extension is removed, restart Mozilla Firefox by closing it from the red “X” button at the top right corner and start it again.
4.Select the extension you want to remove and then click ‘Disable’. A pop-up window will appear to inform you that you are about to disable the selected extension, and some more add-ons might be disabled as well. Leave all the boxes checked, and click ‘Disable’.
5.After the unwanted extension has been removed, restart Internet Explorer by closing it from the red ‘X’ button located at the top right corner and start it again.
2.Open the drop menu by clicking on the icon at the top right corner.
3.From the drop menu select “Extensions”.
4.Choose the suspected malicious extension you want to remove and then click on the gear icon.
5.Remove the malicious extension by scrolling down and then clicking on Uninstall.
Step 3: Clean any registries, created by PhonyWall Ransomware on your computer.
The usually targeted registries of Windows machines are the following:
- HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run
- HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run
- HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\RunOnce
- HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\RunOnce
You can access them by opening the Windows registry editor and deleting any values, created by PhonyWall Ransomware there. This can happen by following the steps underneath:
Tip: To find a virus-created value, you can right-click on it and click “Modify” to see which file it is set to run. If this is the virus file location, remove the value.Before starting “Step 4”, please boot back into Normal mode, in case you are currently in Safe Mode.
This will enable you to install and use SpyHunter 5 successfully.
Step 4: Scan for PhonyWall Ransomware with SpyHunter Anti-Malware Tool
2. After you have installed SpyHunter, wait for it to update automatically.
Berta Bilbao
Berta is a dedicated malware researcher, dreaming for a more secure cyber space. Her fascination with IT security began a few years ago when a malware locked her out of her own computer.
Video, containing step by step removal instructions for PhonyWall Ransomware:
Note! Your computer system may be affected by PhonyWall Ransomware and other threats.
Scan Your MAC with Combo Cleaner
Combo Cleaner is a powerful malware removal tool designed to help users with in-depth system security analysis, detection and removal of threats such as PhonyWall Ransomware.
Keep in mind, that Combo Cleaner needs to purchased to remove the malware threats. Click on the corresponding links to check Combo Cleaner’s EULA and Privacy Policy.
Manually delete PhonyWall Ransomware from your Mac
Step 1: Hit the ⇧+⌘+U keys to open Utilities. Another way is to click on “Go” and then click “Utilities”, like the image below shows:
Step 2: Find Activity Monitor and double-click it:
Step 3: In the Activity Monitor look for any suspicious processes, belonging or related to PhonyWall Ransomware:
To quit a process completely, choose the “Force Quit” option.
Step 4: Click on the “Go” button again, but this time select Applications. Another way is with the ⇧+⌘+A buttons.
Step 5: In the Applications menu, look for any suspicious app or an app with a name, similar or identical to PhonyWall Ransomware. If you find it, right-click on the app and select “Move to Trash”.
Step 6: Select Accounts, after which click on the Login Items preference. Your Mac will then show you a list of items that start automatically when you log in. Look for any suspicious apps identical or similar to PhonyWall Ransomware. Check the app you want to stop from running automatically and then select on the Minus (“–“) icon to hide it.
Step 7: Remove any left-over files that might be related to this threat manually by following the sub-steps below:
1.Go to Finder.
2.In the search bar type the name of the app that you want to remove.
3.Above the search bar change the two drop down menus to “System Files” and “Are Included” so that you can see all of the files associated with the application you want to remove. Bear in mind that some of the files may not be related to the app so be very careful which files you delete.
4.If all of the files are related, hold the ⌘+A buttons to select them and then drive them to “Trash”.
Remove PhonyWall Ransomware – related extensions from your Mac’s browsers.
Remove a toolbar from Mozilla FirefoxRemove a toolbar from Google Chrome
Remove an extension from Safari and reset it.
2. Select the “Add-ons” icon from the menu.
3. Select the Extension and click “Remove“
4. After the extension is removed, restart Mozilla Firefox by closing it from the red “X” in the top right corner and start it again.
1. Start Google Chrome and open the drop menu
2. Move the cursor over “Tools” and then from the extended menu choose “Extensions“
3. From the opened “Extensions” menu locate the add-on and click on the garbage bin icon on the right of it.
4. After the extension is removed, restart Google Chrome by closing it from the red “X” in the top right corner and start it again.
Remove Safari extensions
1. Start Safari
2. After hovering your mouse cursor to the top of the screen, click on the Safari text to open its drop down menu.
3. From the menu, click on “Preferences“
4. After that, select the ‘Extensions’ Tab
5. Click once on the extension you want to remove.
6. Click ‘Uninstall’
A pop-up window will appear asking for confirmation to uninstall the extension. Select ‘Uninstall’ again, and the PhonyWall Ransomware will be removed.
How to Reset Safari
IMPORTANT: Before resetting Safari make sure you back up all your saved passwords within the browser in case you forget them.
Start Safari and then click on the gear leaver icon.
Click the Reset Safari button and you will reset the browser.
Automatically remove PhonyWall Ransomware from your Mac
When you are facing problems on your Mac as a result of unwanted scripts and programs such as PhonyWall Ransomware, the recommended way of eliminating the threat is by using an anti-malware program. Combo Cleaner offers advanced security features along with other modules that will improve your Mac’s security and protect it in the future.
Berta Bilbao
Berta is a dedicated malware researcher, dreaming for a more secure cyber space. Her fascination with IT security began a few years ago when a malware locked her out of her own computer.
