Home > Ransomware > Remove Repair_data@cryptmail.com Virus (Xorist) – Restore Files

Remove Repair_data@cryptmail.com Virus (Xorist) – Restore Files

This article has been created in order to help you by explaining to you how to remove the Repair_data@cryptmail.com virus which can be encountered via email messages.

The Repair_data@cryptmail.com virus is the newest strain of the Xorist ransomware family. Like previous strains it modifies the target operating systems in various ways. Its associated ransomware engine appends the .PAY_IN_MAXIM_24_HOURS_OR_ALL_YOUR_FILES_WILL_BE_PERMANENTLY_DELETED_PLEASE_BE_REZONABLE_you_have_only extension to the victim files. Refer to our in-depth instructions for more information about it.

Threat Summary

Name Repair_data@cryptmail.com
Type Scam / Malware
Short Description Silently infects the computer victims and modifies the operating system.
Symptoms The victim’s personal data will be encrypted with the .PAY_IN_MAXIM_24_HOURS_OR_ALL_YOUR_FILES_WILL_BE_PERMANENTLY_DELETED_PLEASE_BE_REZONABLE_you_have_ extension.
Distribution Method Via e-mail messages that imitate well-known companies .
Detection Tool See If Your System Has Been Affected by malware


Malware Removal Tool

User Experience Join Our Forum to Discuss Repair_data@cryptmail.com.

Repair_data@cryptmail.com virus – Overview

The Repair_data@cryptmail.com virus is being distributed using the most common tactics. The most popular one is the use of email SPAM messages that rely on the social engineering elements that attempt to blackmail the victims into interacting with the virus element. The virus files are either directly attached or hyperlinked in the body contents. They also serve as the main delivery mechanism for infected payloads. Two of the most common types are the following:

  • Infected Software Applications — The hackers take the legitimate application installers of famous software and modify them to include the virus code. Popular targets are system utilities, creativity suites, productivity software and etc. The criminals take the legitimate copies from the official vendor sites and create the virus copies which are then distributed on hacker-controlled sites and attached and/or hyperlinked in the emails.
  • Infected Documents — In a similar way the criminals can embed the virus code in files of different types: text files, presentations or spreadsheets. As soon as they are opened by the victims a notification prompt appears which asks the victims to enable the built-in macros (scripts). If this is done the virus infection follows.

The hackers may also create counterfeit download portals that use text and graphics taken from the official web sites. The same or very similar templates, as well as domain names are used in order to fool the victims. In the last few years virus strains have also been distributed widely via file sharing networks such as BitTorrent.

The Repair_data@cryptmail.com virus can also be distributed via browser hijackers. They represent malicious web browser plugins that are made available for the most popular applications (Mozilla Firefox, Safari, Opera, Google Chrome, Microsoft Edge and Internet Explorer). They are advertised on the relevant software repositories using fake developer credentials and user reviews.

Repair_data@cryptmail.com virus — Impact and Encryption

The code analysis made on the Repair_data@cryptmail.com virus shows that it is based on the Xorist ransomware family. The reports indicate that the virus was compiled in March 2018, the fact that the attacks were only recently executed shows that the hackers behind the campaign may have been in process of target selection.

Other email messages that are used by the hackers to label Xorist strains are the following:

  • blackstarmafia@qq[.]com
  • fn1573917917ja@163[.]com
  • fast_decrypt_and_protect@tutanota[.]com
  • nikosdd@yandex[.]ru

Like previous Xorist ransomware samples it uses a modular malicious engine that can be customized according to each attack campaign.

A typical behavior pattern can use a data harvesting module that is able to harvest sensitive data about the victim and their machines. The collected data can then be directed to another module known as stealth protection. It scans the infected computer for signs of security software that can interfere with the virus’s correct execution. It bypasses the relevant anti-virus programs, sandbox environments or debug programs.

When configured properly the Repair_data@cryptmail.com virus is able to modify the Windows Registry. Depending on the hacker’s instructions it can modify both user-installed applications and entries related to the operating system itself. If software values are modified this can lead to issues launching certain functions. When the operating system is impacted overall system performance can suffer.

Advanced versions can also set up a hacker server connection. It creates a secure connection to a preset hacker-controlled server which is used for setting up a Trojan instance. It is used to remote control the infected machine and spy on the victims in real time. They can also be used to deloy additional threats.

Some variants of the Repair_data@cryptmail.com virus can be programmed to delete the Shadow Volume Copies of sensitive data which makes data recovery very difficult by using the regular manual methods.

Ransomware like the Repair_data@cryptmail.com virus can be particularly dangerous as they can be modified to all kinds of sub-strains. Just like the Xorist ransomware family has been responsible for a number of virus releases, so can this particular version be used to create offspring threats.

Once all preset components have executed correctly it starts its built-in ransomware engine. Like previous Xorist ransomware versions it facilitates a built-in list of target file types that are processed with a strong cipher algorithm. The end goal is to make sensitive user data not accessible by the victims. An example list can list the following files:

  • Archives
  • Backups
  • Documents
  • Images
  • Music
  • Videos

Once all victim data have been encrypted they will receive a long extension reading the following string …PAY_IN_MAXIM_24_HOURS_OR_ALL_YOUR_FILES_WILL_BE_PERMANENTLY_DELETED_PLEASE_BE_REZONABLE_you_have_only. The accompanying ransom note is created in a file called HOW TO DECRYPT FILES.txt which reads the following:

hxxps://coinatmradar[.]com (find a ATM)
hxxps://www.localbitcoins[.]com (buy instantly online any country)
THE PRICE FOR DECRYPTOR SOFTWARE IS 0.8 BTC BTC ADRESS : [34 random characters] (where you need to make the payment)
For more information : repair_dataMscryptmail.com (24/7)
Subject : SYSTEM-LOCKED-ID: [random number]

An interesting detail is the fact that the latest threats associated with the Xorist ransomware family utilize BitMessage accounts and anonymous email hosting services in order to contact the victims. Some of the detected virus signatures that refer to the Repair_data@cryptmail.com virus are the following:

  • HEUR/QVM10.2.A241.Malware.Gen
  • HEUR/QVM10.2.A241.Malware.Gen
  • Possible_HPGen-37b
  • Trojan ( 005338861 )
  • Trojan.Ransom.Xorist
  • Trojan/Win32.TSGeneric
  • W32.eHeur.Malware03
  • W32/S-059686a4!Eldorado
  • a variant of Win32/Kryptik.GHKK
  • Win-Trojan/Gandcrab02.Exp

Remove Repair_data@cryptmail.com virus from Your Computer

In order to make sure that the l virus” scam is fully gone from your computer, we recommend that you follow the removal instructions underneath this article. They have been divided in manual and automatic removal manuals so that they can help you delete this threat based on your malware removal experience. If manual removal is not exactly something that you feel confident in doing, recommendations are to remove this malware or check if it has your infected your computer automatically by downloading and scanning your computer via an advanced anti-malware program. Such software will effectively make sure that your PC is fully secured and you passwords and data remain safe in the future.

Martin Beltov

Martin graduated with a degree in Publishing from Sofia University. As a cyber security enthusiast he enjoys writing about the latest threats and mechanisms of intrusion.

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Attention! SensorsTechForum strongly recommends that all malware victims should look for assistance only by reputable sources. Many guides out there claim to offer free recovery and decryption for files encrypted by ransomware viruses. Be advised that some of them may only be after your money.

As a site that has been dedicated to providing free removal instructions for ransomware and malware since 2014, SensorsTechForum’s recommendation is to only pay attention to trustworthy sources.

How to recognize trustworthy sources:

  • Always check "About Us" web page.
  • Profile of the content creator.
  • Make sure that real people are behind the site and not fake names and profiles.
  • Verify Facebook, LinkedIn and Twitter personal profiles.


with Anti-Malware
We recommend you to download SpyHunter and run free scan to remove all virus files on your PC. This saves you hours of time and effort compared to doing the removal yourself.
SpyHunter 5 free remover allows you, subject to a 48-hour waiting period, one remediation and removal for results found. Read EULA and Privacy Policy

About the Repair_data@cryptmail.com Research

The content we publish on SensorsTechForum.com, this Repair_data@cryptmail.com how-to removal guide included, is the outcome of extensive research, hard work and our team’s devotion to help you remove the specific malware and restore your encrypted files.

How did we conduct the research on this ransomware?

Our research is based on an independent investigation. We are in contact with independent security researchers, and as such, we receive daily updates on the latest malware and ransomware definitions.

Furthermore, the research behind the Repair_data@cryptmail.com ransomware threat is backed with VirusTotal and the NoMoreRansom project.

To better understand the ransomware threat, please refer to the following articles which provide knowledgeable details.


1. How to Recognize Spam Emails with Ransomware
2. How Does Ransomware Encryption Work?
3. How to Decrypt Ransomware Files
4. Ransomware Getting Greedier and Bigger, Attacks Increase by 40%
5. 1 in 5 Americans Victim of Ransomware

Windows Mac OS X

How to Remove Repair_data@cryptmail.com from Windows.

Step 1: Boot Your PC In Safe Mode to isolate and remove Repair_data@cryptmail.com


Manual Removal Usually Takes Time and You Risk Damaging Your Files If Not Careful!
We Recommend To Scan Your PC with SpyHunter

Keep in mind, that SpyHunter’s scanner is only for malware detection. If SpyHunter detects malware on your PC, you will need to purchase SpyHunter's malware removal tool to remove the malware threats. Read our SpyHunter 5 review. Click on the corresponding links to check SpyHunter's EULA, Privacy Policy and Threat Assessment Criteria

1. Hold Windows Key + R.

2. The "Run" Window will appear. In it, type "msconfig" and click OK.

3. Go to the "Boot" tab. There select "Safe Boot" and then click "Apply" and "OK".

Tip: Make sure to reverse those changes by unticking Safe Boot after that, because your system will always boot in Safe Boot from now on.

4. When prompted, click on "Restart" to go into Safe Mode.

5. You can recognise Safe Mode by the words written on the corners of your screen.

Step 2: Uninstall Repair_data@cryptmail.com and related software from Windows

Here is a method in few easy steps that should be able to uninstall most programs. No matter if you are using Windows 10, 8, 7, Vista or XP, those steps will get the job done. Dragging the program or its folder to the recycle bin can be a very bad decision. If you do that, bits and pieces of the program are left behind, and that can lead to unstable work of your PC, errors with the file type associations and other unpleasant activities. The proper way to get a program off your computer is to Uninstall it. To do that:

1. Hold the Windows Logo Button and "R" on your keyboard. A Pop-up window will appear.

2. In the field type in "appwiz.cpl" and press ENTER.

3. This will open a window with all the programs installed on the PC. Select the program that you want to remove, and press "Uninstall"

Follow the instructions above and you will successfully uninstall most programs.

Step 3: Clean any registries, created by Repair_data@cryptmail.com on your computer.

The usually targeted registries of Windows machines are the following:

  • HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run
  • HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run
  • HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\RunOnce
  • HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\RunOnce

You can access them by opening the Windows registry editor and deleting any values, created by Repair_data@cryptmail.com there. This can happen by following the steps underneath:

1. Open the Run Window again, type "regedit" and click OK.

2. When you open it, you can freely navigate to the Run and RunOnce keys, whose locations are shown above.

3. You can remove the value of the virus by right-clicking on it and removing it.

Tip: To find a virus-created value, you can right-click on it and click "Modify" to see which file it is set to run. If this is the virus file location, remove the value.

Before starting "Step 4", please boot back into Normal mode, in case you are currently in Safe Mode.
This will enable you to install and use SpyHunter 5 successfully.

Step 4: Scan for Repair_data@cryptmail.com with SpyHunter Anti-Malware Tool

1. Click on the "Download" button to proceed to SpyHunter's download page.

It is recommended to run a scan before purchasing the full version of the software to make sure that the current version of the malware can be detected by SpyHunter. Click on the corresponding links to check SpyHunter's EULA, Privacy Policy and Threat Assessment Criteria.

2. After you have installed SpyHunter, wait for it to update automatically.


3. After the update process has finished, click on the 'Malware/PC Scan' tab. A new window will appear. Click on 'Start Scan'.


4. After SpyHunter has finished scanning your PC for any files of the associated threat and found them, you can try to get them removed automatically and permanently by clicking on the 'Next' button.


If any threats have been removed, it is highly recommended to restart your PC.

Video Guide for Automatic and Fast Removal

Step 5 (Optional): Try to Restore Files Encrypted by Repair_data@cryptmail.com.

Ransomware infections and Repair_data@cryptmail.com aim to encrypt your files using an encryption algorithm which may be very difficult to decrypt. This is why we have suggested a data recovery method that may help you go around direct decryption and try to restore your files. Bear in mind that this method may not be 100% effective but may also help you a little or a lot in different situations.

1. Download the recommended Data Recovery software by clicking on the link underneath:

Simply click on the link and on the website menus on the top, choose Data Recovery - Data Recovery Wizard for Windows or Mac (depending on your OS), and then download and run the tool.

Step 6: How to Restore Files Encrypted by Ransomware (Video Guide)

Windows Mac OS X

Get rid of Repair_data@cryptmail.com from Mac OS X.

Step 1: Uninstall Repair_data@cryptmail.com and remove related files and objects

Manual Removal Usually Takes Time and You Risk Damaging Your Files If Not Careful!
We Recommend To Scan Your Mac with SpyHunter for Mac
Keep in mind, that SpyHunter for Mac needs to purchased to remove the malware threats. Click on the corresponding links to check SpyHunter’s EULA and Privacy Policy

1. Hit the ⇧+⌘+U keys to open Utilities. Another way is to click on “Go” and then click “Utilities”, like the image below shows:

2. Find Activity Monitor and double-click it:

3. In the Activity Monitor look for any suspicious processes, belonging or related to Repair_data@cryptmail.com:

Tip: To quit a process completely, choose the “Force Quit” option.

4. Click on the "Go" button again, but this time select Applications. Another way is with the ⇧+⌘+A buttons.

5. In the Applications menu, look for any suspicious app or an app with a name, similar or identical to Repair_data@cryptmail.com. If you find it, right-click on the app and select “Move to Trash


6. Select Accounts, after which click on the Login Items preference.

Your Mac will then show you a list of items that start automatically when you log in. Look for any suspicious apps identical or similar to Repair_data@cryptmail.com. Check the app you want to stop from running automatically and then select on the Minus (“-“) icon to hide it.

7. Remove any left-over files that might be related to this threat manually by following the sub-steps below:

  • Go to Finder.
  • In the search bar type the name of the app that you want to remove.
  • Above the search bar change the two drop down menus to “System Files” and “Are Included” so that you can see all of the files associated with the application you want to remove. Bear in mind that some of the files may not be related to the app so be very careful which files you delete.
  • If all of the files are related, hold the ⌘+A buttons to select them and then drive them to “Trash”.

In case you cannot remove Repair_data@cryptmail.com via Step 1 above:

In case you cannot find the virus files and objects in your Applications or other places we have shown above, you can manually look for them in the Libraries of your Mac. But before doing this, please read the disclaimer below:

Disclaimer! If you are about to tamper with Library files on Mac, be sure to know the name of the virus file, because if you delete the wrong file, it may cause irreversible damage to your MacOS. Continue on your own responsibility!

1: Click on "Go" and Then "Go to Folder" as shown underneath:

2: Type in "/Library/LauchAgents/" and click Ok:

3: Delete all of the virus files that have similar or the same name as Repair_data@cryptmail.com. If you believe there is no such file, do not delete anything.

You can repeat the same procedure with the following other Library directories:

→ ~/Library/LaunchAgents

Tip: ~ is there on purpose, because it leads to more LaunchAgents.

Click the button below below to download SpyHunter for Mac and scan for Repair_data@cryptmail.com:


SpyHunter for Mac

Step 3 (Optional): Try to Restore Files Encrypted by Repair_data@cryptmail.com.

Ransomware infections and Repair_data@cryptmail.com aim to encrypt your files using an encryption algorithm which may be very difficult to decrypt. This is why we have suggested a data recovery method that may help you go around direct decryption and try to restore your files. Bear in mind that this method may not be 100% effective but may also help you a little or a lot in different situations.

1. Download the recommended Data Recovery software by clicking on the link underneath:

Simply click on the link and on the website menus on top, choose Data Recovery - Data Recovery Wizard for Windows or Mac (depending on your OS), and then download and run the tool.

Repair_data@cryptmail.com FAQ

What is Repair_data@cryptmail.com ransomware and how does it work?

Repair_data@cryptmail.com is a ransomware infection - the malicious software that enters your computer silently and blocks either access to the computer itself or encrypt your files.

Many ransomware viruses use sophisticated encryption algorithm how to make your files inaccessible. The goal of ransomware infections is to demand that you pay a ransom payment to get access to your files back.

How does Repair_data@cryptmail.com ransomware infect my computer?

Via several ways.Repair_data@cryptmail.com Ransomware infects computers by being sent via phishing e-mails, containing virus attachment.

This attachment is usually masked as an important document, like an invoice, bank document or even a plane ticket and it looks very convincing to users.

After you download and execute this attachment, a drive-by download occurs and your computer is infected with the ransomware virus.

Another way, you may become a victim of Repair_data@cryptmail.com is if you download a fake installer, crack or patch from a low reputation website or if you click on a virus link. Many users report getting a ransomware infection by downloading torrents.

How to open .Repair_data@cryptmail.com files?

You can't. At this point the .Repair_data@cryptmail.com files are encrypted. You can only open them once they are decrypted.

Decryptor did not decrypt my data. What now?

Do not panic and backup the files. If a decryptor did not decrypt your .Repair_data@cryptmail.com files successfully, then do not despair, because this virus is still new.

One way to restore files, encrypted by Repair_data@cryptmail.com ransomware is to use a decryptor for it. But since it's a new virus, advised that the decryption keys for it may not be out yet and available to the public. We will update this article and keep you posted as soon as this decryptor is released.

How Do I restore ".Repair_data@cryptmail.com" files (Other Methods)?

Yes, sometimes files can be restored. We have suggested several file recovery methods that could work if you want to restore .Repair_data@cryptmail.com files.

These methods are in no way 100% guarantee that you will be able to get your files back. But if you have a backup, your chances of success are much greater.

How do I get rid of Repair_data@cryptmail.com ransomware virus?

The safest way and the most efficient one for the removal of this ransomware infection is the use a professional anti malware software. It will scan for and locate Repair_data@cryptmail.com ransomware and then remove it without causing any additional harm to your important .Repair_data@cryptmail.com files.

Also, keep in mind that viruses like Repair_data@cryptmail.com ransomware also install Trojans and keyloggers that can steal your passwords and accounts. Scanning your computer with an anti-malware software will make sure that all of these virus components are removed and your computer is protected in the future.

What to Do If nothing works?

There is still a lot you can do. If none of the above methods seem to work for you, then try these methods:

  • Try to find a safe computer from where you can can login on your own line accounts like One Drive, iDrive, Google Drive and so on.
  • Try to contact your friends, relatives and other people so that they can check if they have some of your important photos or documents just in case you sent them.
  • Also, check if some of the files that were encrypted it can be re-downloaded from the web.
  • Another clever way to get back some of your files is to find another old computer, a flash drive or even a CD or a DVD where you may have saved your older documents. You might be surprised what will turn up.
  • You can also go to your email account to check if you can send any attachments to other people. Usually what is sent the email is saved on your account and you can re-download it. But most importantly, make sure that this is done from a safe computer and make sure to remove the virus first.

More tips you can find on our forums, where you can also asks any questions about your ransomware problem.

How to Report Ransomware to Authorities?

In case your computer got infected with a ransomware infection, you can report it to the local Police departments. It can help authorities worldwide track and determine the perpetrators behind the virus that has infected your computer. Below, we have prepared a list with government websites, where you can file a report in case you are a victim of a cybercrime:

Cyber-security authorities, responsible for handling ransomware attack reports in different regions all over the world:

Reports may be responded to in different timeframes, depending on your local authorities.

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