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Remove Repair_data@cryptmail.com Virus (Xorist) – Restore Files

This article has been created in order to help you by explaining to you how to remove the Repair_data@cryptmail.com virus which can be encountered via email messages.

The Repair_data@cryptmail.com virus is the newest strain of the Xorist ransomware family. Like previous strains it modifies the target operating systems in various ways. Its associated ransomware engine appends the .PAY_IN_MAXIM_24_HOURS_OR_ALL_YOUR_FILES_WILL_BE_PERMANENTLY_DELETED_PLEASE_BE_REZONABLE_you_have_only extension to the victim files. Refer to our in-depth instructions for more information about it.

Threat Summary

Name Repair_data@cryptmail.com
Type Scam / Malware
Short Description Silently infects the computer victims and modifies the operating system.
Symptoms The victim’s personal data will be encrypted with the .PAY_IN_MAXIM_24_HOURS_OR_ALL_YOUR_FILES_WILL_BE_PERMANENTLY_DELETED_PLEASE_BE_REZONABLE_you_have_ extension.
Distribution Method Via e-mail messages that imitate well-known companies .
Detection Tool See If Your System Has Been Affected by malware


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User Experience Join Our Forum to Discuss Repair_data@cryptmail.com.

Repair_data@cryptmail.com virus – Overview

The Repair_data@cryptmail.com virus is being distributed using the most common tactics. The most popular one is the use of email SPAM messages that rely on the social engineering elements that attempt to blackmail the victims into interacting with the virus element. The virus files are either directly attached or hyperlinked in the body contents. They also serve as the main delivery mechanism for infected payloads. Two of the most common types are the following:

  • Infected Software Applications — The hackers take the legitimate application installers of famous software and modify them to include the virus code. Popular targets are system utilities, creativity suites, productivity software and etc. The criminals take the legitimate copies from the official vendor sites and create the virus copies which are then distributed on hacker-controlled sites and attached and/or hyperlinked in the emails.
  • Infected Documents — In a similar way the criminals can embed the virus code in files of different types: text files, presentations or spreadsheets. As soon as they are opened by the victims a notification prompt appears which asks the victims to enable the built-in macros (scripts). If this is done the virus infection follows.

The hackers may also create counterfeit download portals that use text and graphics taken from the official web sites. The same or very similar templates, as well as domain names are used in order to fool the victims. In the last few years virus strains have also been distributed widely via file sharing networks such as BitTorrent.

The Repair_data@cryptmail.com virus can also be distributed via browser hijackers. They represent malicious web browser plugins that are made available for the most popular applications (Mozilla Firefox, Safari, Opera, Google Chrome, Microsoft Edge and Internet Explorer). They are advertised on the relevant software repositories using fake developer credentials and user reviews.

Repair_data@cryptmail.com virus — Impact and Encryption

The code analysis made on the Repair_data@cryptmail.com virus shows that it is based on the Xorist ransomware family. The reports indicate that the virus was compiled in March 2018, the fact that the attacks were only recently executed shows that the hackers behind the campaign may have been in process of target selection.

Other email messages that are used by the hackers to label Xorist strains are the following:

  • blackstarmafia@qq[.]com
  • fn1573917917ja@163[.]com
  • fast_decrypt_and_protect@tutanota[.]com
  • nikosdd@yandex[.]ru

Like previous Xorist ransomware samples it uses a modular malicious engine that can be customized according to each attack campaign.

A typical behavior pattern can use a data harvesting module that is able to harvest sensitive data about the victim and their machines. The collected data can then be directed to another module known as stealth protection. It scans the infected computer for signs of security software that can interfere with the virus’s correct execution. It bypasses the relevant anti-virus programs, sandbox environments or debug programs.

When configured properly the Repair_data@cryptmail.com virus is able to modify the Windows Registry. Depending on the hacker’s instructions it can modify both user-installed applications and entries related to the operating system itself. If software values are modified this can lead to issues launching certain functions. When the operating system is impacted overall system performance can suffer.

Advanced versions can also set up a hacker server connection. It creates a secure connection to a preset hacker-controlled server which is used for setting up a Trojan instance. It is used to remote control the infected machine and spy on the victims in real time. They can also be used to deloy additional threats.

Some variants of the Repair_data@cryptmail.com virus can be programmed to delete the Shadow Volume Copies of sensitive data which makes data recovery very difficult by using the regular manual methods.

Ransomware like the Repair_data@cryptmail.com virus can be particularly dangerous as they can be modified to all kinds of sub-strains. Just like the Xorist ransomware family has been responsible for a number of virus releases, so can this particular version be used to create offspring threats.

Once all preset components have executed correctly it starts its built-in ransomware engine. Like previous Xorist ransomware versions it facilitates a built-in list of target file types that are processed with a strong cipher algorithm. The end goal is to make sensitive user data not accessible by the victims. An example list can list the following files:

  • Archives
  • Backups
  • Documents
  • Images
  • Music
  • Videos

Once all victim data have been encrypted they will receive a long extension reading the following string …PAY_IN_MAXIM_24_HOURS_OR_ALL_YOUR_FILES_WILL_BE_PERMANENTLY_DELETED_PLEASE_BE_REZONABLE_you_have_only. The accompanying ransom note is created in a file called HOW TO DECRYPT FILES.txt which reads the following:

hxxps://coinatmradar[.]com (find a ATM)
hxxps://www.localbitcoins[.]com (buy instantly online any country)
THE PRICE FOR DECRYPTOR SOFTWARE IS 0.8 BTC BTC ADRESS : [34 random characters] (where you need to make the payment)
For more information : repair_dataMscryptmail.com (24/7)
Subject : SYSTEM-LOCKED-ID: [random number]

An interesting detail is the fact that the latest threats associated with the Xorist ransomware family utilize BitMessage accounts and anonymous email hosting services in order to contact the victims. Some of the detected virus signatures that refer to the Repair_data@cryptmail.com virus are the following:

  • HEUR/QVM10.2.A241.Malware.Gen
  • HEUR/QVM10.2.A241.Malware.Gen
  • Possible_HPGen-37b
  • Trojan ( 005338861 )
  • Trojan.Ransom.Xorist
  • Trojan/Win32.TSGeneric
  • W32.eHeur.Malware03
  • W32/S-059686a4!Eldorado
  • a variant of Win32/Kryptik.GHKK
  • Win-Trojan/Gandcrab02.Exp

Remove Repair_data@cryptmail.com virus from Your Computer

In order to make sure that the l virus” scam is fully gone from your computer, we recommend that you follow the removal instructions underneath this article. They have been divided in manual and automatic removal manuals so that they can help you delete this threat based on your malware removal experience. If manual removal is not exactly something that you feel confident in doing, recommendations are to remove this malware or check if it has your infected your computer automatically by downloading and scanning your computer via an advanced anti-malware program. Such software will effectively make sure that your PC is fully secured and you passwords and data remain safe in the future.

Martin Beltov

Martin graduated with a degree in Publishing from Sofia University. As a cyber security enthusiast he enjoys writing about the latest threats and mechanisms of intrusion.

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Step 1: Scan for Repair_data@cryptmail.com with SpyHunter Anti-Malware Tool

1. Click on the "Download" button to proceed to SpyHunter's download page.

It is recommended to run a scan before purchasing the full version of the software to make sure that the current version of the malware can be detected by SpyHunter. Click on the corresponding links to check SpyHunter's EULA, Privacy Policy and Threat Assessment Criteria.

2. After you have installed SpyHunter, wait for it to update automatically.

scan for and delete ransomware virus step 2

3. After the update process has finished, click on the 'Malware/PC Scan' tab. A new window will appear. Click on 'Start Scan'.

scan for and delete ransomware virus step 3

4. After SpyHunter has finished scanning your PC for any files of the associated threat and found them, you can try to get them removed automatically and permanently by clicking on the 'Next' button.

scan for and delete ransomware virus step 4

If any threats have been removed, it is highly recommended to restart your PC.

Ransomware Automatic Removal - Video Guide

Step 2: Uninstall Repair_data@cryptmail.com and related malware from Windows

Here is a method in few easy steps that should be able to uninstall most programs. No matter if you are using Windows 10, 8, 7, Vista or XP, those steps will get the job done. Dragging the program or its folder to the recycle bin can be a very bad decision. If you do that, bits and pieces of the program are left behind, and that can lead to unstable work of your PC, errors with the file type associations and other unpleasant activities. The proper way to get a program off your computer is to Uninstall it. To do that:

1. Hold the Windows Logo Button and "R" on your keyboard. A Pop-up window will appear.
delete ransomware from windows step 1

2. In the field type in "appwiz.cpl" and press ENTER.
delete ransomware from windows step 2

3. This will open a window with all the programs installed on the PC. Select the program that you want to remove, and press "Uninstall"
delete ransomware from windows step 3Follow the instructions above and you will successfully delete most unwanted and malicious programs.

Step 3: Clean any registries, created by Repair_data@cryptmail.com on your computer.

The usually targeted registries of Windows machines are the following:

  • HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run
  • HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run
  • HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\RunOnce
  • HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\RunOnce

You can access them by opening the Windows registry editor and deleting any values, created by Repair_data@cryptmail.com there. This can happen by following the steps underneath:

1. Open the Run Window again, type "regedit" and click OK.
delete ransomware virus registries step 1

2. When you open it, you can freely navigate to the Run and RunOnce keys, whose locations are shown above.
delete ransomware virus registries step 2

3. You can remove the value of the virus by right-clicking on it and removing it.
delete ransomware virus registries step 3 Tip: To find a virus-created value, you can right-click on it and click "Modify" to see which file it is set to run. If this is the virus file location, remove the value.

Before starting "Step 4", please boot back into Normal mode, in case you are currently in Safe Mode.
This will enable you to install and use SpyHunter 5 successfully.

Step 4: Boot Your PC In Safe Mode to isolate and remove Repair_data@cryptmail.com


Manual Removal Usually Takes Time and You Risk Damaging Your Files If Not Careful!
We Recommend To Scan Your PC with SpyHunter

Keep in mind, that SpyHunter’s scanner is only for malware detection. If SpyHunter detects malware on your PC, you will need to purchase SpyHunter's malware removal tool to remove the malware threats. Read our SpyHunter 5 review. Click on the corresponding links to check SpyHunter's EULA, Privacy Policy and Threat Assessment Criteria

1. Hold Windows Key + R.
remove ransomware in safe mode step 1

2. The "Run" Window will appear. In it, type "msconfig" and click OK.
remove ransomware in safe mode step 2

3. Go to the "Boot" tab. There select "Safe Boot" and then click "Apply" and "OK".
remove ransomware in safe mode step 3
Tip: Make sure to reverse those changes by unticking Safe Boot after that, because your system will always boot in Safe Boot from now on.

4. When prompted, click on "Restart" to go into Safe Mode.
remove ransomware in safe mode step 4

5. You can recognise Safe Mode by the words written on the corners of your screen.
remove ransomware in safe mode step 5

Step 5: Try to Restore Files Encrypted by Repair_data@cryptmail.com.

Method 1: Use STOP Decrypter by Emsisoft.

Not all variants of this ransomware can be decrypted for free, but we have added the decryptor used by researchers that is often updated with the variants which become eventually decrypted. You can try and decrypt your files using the instructions below, but if they do not work, then unfortunately your variant of the ransomware virus is not decryptable.

Follow the instructions below to use the Emsisoft decrypter and decrypt your files for free. You can download the Emsisoft decryption tool linked here and then follow the steps provided below:

1 Right-click on the decrypter and click on Run as Administrator as shown below:

stop ransomware decryptor step 1

2. Agree with the license terms:

stop ransomware decryptor step 2

3. Click on "Add Folder" and then add the folders where you want files decrypted as shown underneath:

stop ransomware decryptor step 3

4. Click on "Decrypt" and wait for your files to be decoded.

stop ransomware decryptor step 4

Note: Credit for the decryptor goes to Emsisoft researchers who have made the breakthrough with this virus.

Method 2: Use data recovery software

Ransomware infections and Repair_data@cryptmail.com aim to encrypt your files using an encryption algorithm which may be very difficult to decrypt. This is why we have suggested a data recovery method that may help you go around direct decryption and try to restore your files. Bear in mind that this method may not be 100% effective but may also help you a little or a lot in different situations.

1. Download the recommended Data Recovery software by clicking on the link underneath:

Simply click on the link and on the website menus on the top, choose Data Recovery - Data Recovery Wizard for Windows or Mac (depending on your OS), and then download and run the tool.


What is Repair_data@cryptmail.com Ransomware?

Repair_data@cryptmail.com is a ransomware infection - the malicious software that enters your computer silently and blocks either access to the computer itself or encrypt your files. 

Many ransomware viruses use sophisticated encryption algorithms to make your files inaccessible. The goal of ransomware infections is to demand that you pay a ransom payment to get access to your files back.

What Does Repair_data@cryptmail.com Ransomware Do?

Ransomware in general is a malicious software that is designed to block access to your computer or files until a ransom is paid.

Ransomware viruses can also damage your system, corrupt data and delete files, resulting in the permanent loss of important files.

How Does Repair_data@cryptmail.com Infect?

Via several ways.Repair_data@cryptmail.com Ransomware infects computers by being sent via phishing emails, containing virus attachment. This attachment is usually masked as an important document, like an invoice, bank document or even a plane ticket and it looks very convincing to users.

Another way you may become a victim of Repair_data@cryptmail.com is if you download a fake installer, crack or patch from a low reputation website or if you click on a virus link. Many users report getting a ransomware infection by downloading torrents.

How to Open .Repair_data@cryptmail.com files?

You can't without a decryptor. At this point, the .Repair_data@cryptmail.com files are encrypted. You can only open them once they are decrypted using a specific decryption key for the particular algorithm.

What to Do If a Decryptor Does Not Work?

Do not panic, and backup the files. If a decryptor did not decrypt your .Repair_data@cryptmail.com files successfully, then do not despair, because this virus is still new.

Can I Restore ".Repair_data@cryptmail.com" Files?

Yes, sometimes files can be restored. We have suggested several file recovery methods that could work if you want to restore .Repair_data@cryptmail.com files. 

These methods are in no way 100% guaranteed that you will be able to get your files back. But if you have a backup, your chances of success are much greater.

How To Get Rid of Repair_data@cryptmail.com Virus?

The safest way and the most efficient one for the removal of this ransomware infection is the use a professional anti-malware program.

It will scan for and locate Repair_data@cryptmail.com ransomware and then remove it without causing any additional harm to your important .Repair_data@cryptmail.com files.

Can I Report Ransomware to Authorities?

In case your computer got infected with a ransomware infection, you can report it to the local Police departments. It can help authorities worldwide track and determine the perpetrators behind the virus that has infected your computer.

Below, we have prepared a list with government websites, where you can file a report in case you are a victim of a cybercrime:

Cyber-security authorities, responsible for handling ransomware attack reports in different regions all over the world:

Germany - Offizielles Portal der deutschen Polizei

United States - IC3 Internet Crime Complaint Centre

United Kingdom - Action Fraud Police

France - Ministère de l'Intérieur

Italy - Polizia Di Stato

Spain - Policía Nacional

Netherlands - Politie

Poland - Policja

Portugal - Polícia Judiciária

Greece - Cyber Crime Unit (Hellenic Police)

India - Mumbai Police - CyberCrime Investigation Cell

Australia - Australian High Tech Crime Center

Reports may be responded to in different timeframes, depending on your local authorities.

Can You Stop Ransomware from Encrypting Your Files?

Yes, you can prevent ransomware. The best way to do this is to ensure your computer system is updated with the latest security patches, use a reputable anti-malware program and firewall, backup your important files frequently, and avoid clicking on malicious links or downloading unknown files.

Can Repair_data@cryptmail.com Ransomware Steal Your Data?

Yes, in most cases ransomware will steal your information. It is a form of malware that steals data from a user's computer, encrypts it, and then demands a ransom in order to decrypt it.

In many cases, the malware authors or attackers will threaten to delete the data or publish it online unless the ransom is paid.

Can Ransomware Infect WiFi?

Yes, ransomware can infect WiFi networks, as malicious actors can use it to gain control of the network, steal confidential data, and lock out users. If a ransomware attack is successful, it could lead to a loss of service and/or data, and in some cases, financial losses.

Should I Pay Ransomware?

No, you should not pay ransomware extortionists. Paying them only encourages criminals and does not guarantee that the files or data will be restored. The better approach is to have a secure backup of important data and be vigilant about security in the first place.

What Happens If I Don't Pay Ransom?

If you don't pay the ransom, the hackers may still have access to your computer, data, or files and may continue to threaten to expose or delete them, or even use them to commit cybercrimes. In some cases, they may even continue to demand additional ransom payments.

Can a Ransomware Attack Be Detected?

Yes, ransomware can be detected. Anti-malware software and other advanced security tools can detect ransomware and alert the user when it is present on a machine.

It is important to stay up-to-date on the latest security measures and to keep security software updated to ensure ransomware can be detected and prevented.

Do Ransomware Criminals Get Caught?

Yes, ransomware criminals do get caught. Law enforcement agencies, such as the FBI, Interpol and others have been successful in tracking down and prosecuting ransomware criminals in the US and other countries. As ransomware threats continue to increase, so does the enforcement activity.

About the Repair_data@cryptmail.com Research

The content we publish on SensorsTechForum.com, this Repair_data@cryptmail.com how-to removal guide included, is the outcome of extensive research, hard work and our team’s devotion to help you remove the specific malware and restore your encrypted files.

How did we conduct the research on this ransomware?

Our research is based on an independent investigation. We are in contact with independent security researchers, and as such, we receive daily updates on the latest malware and ransomware definitions.

Furthermore, the research behind the Repair_data@cryptmail.com ransomware threat is backed with VirusTotal and the NoMoreRansom project.

To better understand the ransomware threat, please refer to the following articles which provide knowledgeable details.

As a site that has been dedicated to providing free removal instructions for ransomware and malware since 2014, SensorsTechForum’s recommendation is to only pay attention to trustworthy sources.

How to recognize trustworthy sources:

  • Always check "About Us" web page.
  • Profile of the content creator.
  • Make sure that real people are behind the site and not fake names and profiles.
  • Verify Facebook, LinkedIn and Twitter personal profiles.

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