Security researchers at Checkpoint have recently discovered a new ransom threat dubbed Troldesh. It is also known as Encoder.858 and Shade, and is a Trojan and crypto-ransomware variant. It has been created in Russia and has already affected numerous users around the globe. The Troldesh ransomware typically encrypts the user’s personal files and extorts money for their decryption.
Troldesh Ransomware Description and Contamination Process
Besides the typical ransom features present in Troldesh, a distinctive characteristic is also found. The creators of Troldesh communicate with the victim directly by providing an email address used to determine the payment method.
After the malicious threat is activated via opening a corrupted email message, it will start encrypting the user’s files with the extension .xbtl. Not only are files encrypted but their names are also scrambled. After the encryption process has finished, the victim is displayed a ransom message and is being redirected to a ‘readme’ text for further information.
Users are advised not to pay the ransom since their files may not be restored. There are reported cases of victims paying the ransom without having their files decrypted. The best ‘cure’ for ransomware is having important data previously backed up on an external storage device or in a cloud.
Interestingly enough, a researcher at Checkpoint have contacted the criminals via the provided email address. After negotiating with them, the crooks agreed to lower the ransom to €118 / $131, payable via QIWI money transfer system.
STF security experts remind that similar scenarios have happened. TeslaCrypt creators also agreed to offer discounts on file decryption. There were even cases of decryption keys provided without payment.
Troldesh Ransomware Removal Options
Affected users may want to download a powerful anti-malware tool to scan the system and remove the ransomware. However, files can be restored if a backup is present. That is why the best precaution against file encrypting threats is periodically backing up crucial data.
Spy Hunter scanner will only detect the threat. If you want the threat to be automatically removed, you need to purchase the full version of the anti-malware tool.Find Out More About SpyHunter Anti-Malware Tool / How to Uninstall SpyHunter
How to Remove Troldesh from Windows.
Step 1: Boot Your PC In Safe Mode to isolate and remove Troldesh
Step 2: Uninstall Troldesh and related software from Windows
Here is a method in few easy steps that should be able to uninstall most programs. No matter if you are using Windows 10, 8, 7, Vista or XP, those steps will get the job done. Dragging the program or its folder to the recycle bin can be a very bad decision. If you do that, bits and pieces of the program are left behind, and that can lead to unstable work of your PC, errors with the file type associations and other unpleasant activities. The proper way to get a program off your computer is to Uninstall it.
Step 3: Clean any registries, created by Troldesh on your computer.
The usually targeted registries of Windows machines are the following:
You can access them by opening the Windows registry editor and deleting any values, created by Troldesh there. This can happen by following the steps underneath:
Step 4: Scan for Troldesh with SpyHunter Anti-Malware Tool
Step 5 (Optional): Try to Restore Files Encrypted by Troldesh.
Ransomware infections and Troldesh aim to encrypt your files using an encryption algorithm which may be very difficult to decrypt. This is why we have suggested a data recovery method that may help you go around direct decryption and try to restore your files. Bear in mind that this method may not be 100% effective but may also help you a little or a lot in different situations.
If the above link does not work for you and your region, try the other two links below, that lead to the same product:
Get rid of Troldesh from Mac OS X.
Step 1: Uninstall Troldesh and remove related files and objects
1. Hit the ⇧+⌘+U keys to open Utilities. Another way is to click on “Go” and then click “Utilities”, like the image below shows:
- Go to Finder.
- In the search bar type the name of the app that you want to remove.
- Above the search bar change the two drop down menus to “System Files” and “Are Included” so that you can see all of the files associated with the application you want to remove. Bear in mind that some of the files may not be related to the app so be very careful which files you delete.
- If all of the files are related, hold the ⌘+A buttons to select them and then drive them to “Trash”.
In case you cannot remove Troldesh via Step 1 above:
In case you cannot find the virus files and objects in your Applications or other places we have shown above, you can manually look for them in the Libraries of your Mac. But before doing this, please read the disclaimer below:
You can repeat the same procedure with the following other Library directories:
Tip: ~ is there on purpose, because it leads to more LaunchAgents.
Step 2: Scan for and remove Troldesh files from your Mac
When you are facing problems on your Mac as a result of unwanted scripts and programs such as Troldesh, the recommended way of eliminating the threat is by using an anti-malware program. Combo Cleaner offers advanced security features along with other modules that will improve your Mac’s security and protect it in the future.
Step 3 (Optional): Try to Restore Files Encrypted by Troldesh on your Mac.
Ransomware for Mac Troldesh aims to encode all your files using an encryption algorithm which may be very difficult to decode, unless you pay money. This is why we have suggested a data recovery method that may help you go around direct decryption and try to restore your files, but only in some cases. Bear in mind that this method may not be 100% effective but may also help you a little or a lot in different situations.