THREAT REMOVAL

Remove “Your Mac needs to be updated to improve compatibility”


Your Mac needs to be updated to improve compatibility” is yet another example of a browser-based scam that is currently targeting Mac users. Such pop-ups claiming that a specific action needs to be performed could cause various issues for the user.

For instance, if you agree “update” your machine and click on the provided button, you can end up downloading a PUA (potentially unwanted application) or an adware/browser hijacker. These are the types of bad software that mostly target Mac users.

Another example of a similar scam is the Congratulations! Your Safari is up to date! scam, which has compromised a large number of Mac users.

As already mentioned, there is a surge in unwanted applications and scams targeting macOS, and you should be aware of the risks lurking online. After all, no computer system is safe against “viruses”, macOS included.

This article presents information on the “Your Mac needs to be updated to improve compatibility” scam, and provides instructions on how to remove the scam.

Threat Summary

NameYour Mac needs to be updated to improve compatibility
TypeTechnical Support Scam, Rogue Program
Short DescriptionA message that suddenly interrupts your browsing to alert you about a security breach.
SymptomsA dialog box may appear in the browser. It may restrict your access to other web pages, also claiming that you need to remove supposed issues detected on your system.
Distribution MethodSoftware bundles, Infected web pages
Detection Tool See If Your System Has Been Affected by malware

Combo Cleaner

Malware Removal Tool

User ExperienceJoin Our Forum to Discuss Your Mac needs to be updated to improve compatibility.

“Your Mac needs to be updated to improve compatibility” Pop-Up Scam – Details

Scam messages such as “Your Mac needs to be updated to improve compatibility” can be spread by suspicious domains. If you have visited a suspicious website and interacted with an ad on it, you could have triggered the pop-up scam message. The message itself may claim something like:

Your Mac needs to be updated to improve compatibility
Enter you password to allow this.
Username:
Password:
Cancel / OK

It is also possible that the pop-up message is triggered by a potentially unwanted program (PUA) or a suspicious browser extension that sneaked into your browser without your knowledge.

Keep in mind that even legitimate websites can be compromised to contain malicious code that causes redirects and triggers scam messages such as this one.

Mac Scams and Rogue Programs

It is highly possible for scams such as “Your Mac needs to be updated to improve compatibility” to be promoting rogue programs. To make things more complicated, rogue programs may be triggering the pop-ups as well. To put things in other words, another distribution channel that may be spreading the “Your Mac needs to be updated to improve compatibility” message is through a rogue program. This could be an example of the so-called bundling method, in which legitimate software is installed together with third-party utilities, usually classified as PUAs. The bundling of software is done for monetization purposes, and is mostly popular among adware and PUA developers. There are many companies that specialize in the development of such software, for example PcVark.

In that relation, the PUA that may be causing “Your Mac needs to be updated to improve compatibility” is most likely ad-supported as well. Adware, which can be anything from a browser add-on or extension to a PUP, compromises commonly used web browsers by tweaking their settings and displaying plenty of advertisements, redirects and push notifications.

There are several specific programs that are often promoted with the help of pop-up scams like this one, such as MacKeeper, Cleanup My Mac, and Qbit Mac Optimizer. Of course, the list is longer and you may have a totally different PUA installed on your Mac. There are several ways to learn what type of bad software has affected your machine, and we have provided them in the removal guide at the end of the article.

To sum it up, “Your Mac needs to be updated to improve compatibility” is a suspicious message that should not be trusted or interacted with. The pop-up may appear during browsing sessions in the form of a dialog box. Once on the screen, the message could prevent you from accessing opened web pages and loading new ones. Thus, it should be removed along with what is causing it, be it a PUA or an intrusive browser extension.

Remove “Your Mac needs to be updated to improve compatibility” Scam

In order to remove “Your Mac needs to be updated to improve compatibility” scam message and all files that are causing it to appear in your browser, you should complete the steps described in the guide below the article. These steps provide both manual and automatic removal instructions that should be able to fix the issue for you.

Milena Dimitrova

Milena Dimitrova

An inspired writer and content manager who has been with SensorsTechForum since the beginning. Focused on user privacy and malware development, she strongly believes in a world where cybersecurity plays a central role. If common sense makes no sense, she will be there to take notes. Those notes may later turn into articles! Follow Milena @Milenyim

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OFFER
REMOVE IT NOW (MAC)
with SpyHunter for Mac
Your Mac needs to be updated to improve compatibility may remain persistent on your system and may re-infect it. We recommend you to download SpyHunter for Mac and run free scan to remove all virus files on your Mac. This saves you hours of time and effort compared to doing the removal yourself.
Free Remover allows you, subject to a 48-hour waiting period, one remediation and removal for results found. Read EULA and Privacy Policy

Preparation Phase:

Before starting to follow the steps below, be advised that you should first do the following preparations:

  • Backup your files in case the worst happens.
  • Make sure to have a device with these instructions on standy.
  • Arm yourself with patience.

Step 1: Uninstall Your Mac needs to be updated to improve compatibility and remove related files and objects

OFFER
Manual Removal Usually Takes Time and You Risk Damaging Your Files If Not Careful!
We Recommend To Scan Your Mac with SpyHunter for Mac
Keep in mind, that SpyHunter for Mac needs to purchased to remove the malware threats. Click on the corresponding links to check SpyHunter’s EULA and Privacy Policy


1. Hit the ⇧+⌘+U keys to open Utilities. Another way is to click on “Go” and then click “Utilities”, like the image below shows:


2. Find Activity Monitor and double-click it:


3. In the Activity Monitor look for any suspicious processes, belonging or related to Your Mac needs to be updated to improve compatibility:

Tip: To quit a process completely, choose the “Force Quit” option.


4. Click on the "Go" button again, but this time select Applications. Another way is with the ⇧+⌘+A buttons.


5. In the Applications menu, look for any suspicious app or an app with a name, similar or identical to Your Mac needs to be updated to improve compatibility. If you find it, right-click on the app and select “Move to Trash”.


6. Select Accounts, after which click on the Login Items preference. Your Mac will then show you a list of items that start automatically when you log in. Look for any suspicious apps identical or similar to Your Mac needs to be updated to improve compatibility. Check the app you want to stop from running automatically and then select on the Minus (“-“) icon to hide it.


7. Remove any left-over files that might be related to this threat manually by following the sub-steps below:

  • Go to Finder.
  • In the search bar type the name of the app that you want to remove.
  • Above the search bar change the two drop down menus to “System Files” and “Are Included” so that you can see all of the files associated with the application you want to remove. Bear in mind that some of the files may not be related to the app so be very careful which files you delete.
  • If all of the files are related, hold the ⌘+A buttons to select them and then drive them to “Trash”.

In case you cannot remove Your Mac needs to be updated to improve compatibility via Step 1 above:

In case you cannot find the virus files and objects in your Applications or other places we have shown above, you can manually look for them in the Libraries of your Mac. But before doing this, please read the disclaimer below:

Disclaimer! If you are about to tamper with Library files on Mac, be sure to know the name of the virus file, because if you delete the wrong file, it may cause irreversible damage to your MacOS. Continue on your own responsibility!

1. Click on "Go" and Then "Go to Folder" as shown underneath:

2. Type in "/Library/LauchAgents/" and click Ok:

3. Delete all of the virus files that have similar or the same name as Your Mac needs to be updated to improve compatibility. If you believe there is no such file, do not delete anything.

You can repeat the same procedure with the following other Library directories:

→ ~/Library/LaunchAgents
/Library/LaunchDaemons

Tip: ~ is there on purpose, because it leads to more LaunchAgents.


Step 2: Remove Your Mac needs to be updated to improve compatibility – related extensions from Safari / Chrome / Firefox

Remove an extension from Safari and reset it.Remove a toolbar from Google Chrome Remove a toolbar from Mozilla Firefox

1. Start Safari

2. After hovering your mouse cursor to the top of the screen, click on the Safari text to open its drop down menu.

3. From the menu, click on "Preferences"

stf-safari preferences

4. After that, select the 'Extensions' Tab

stf-safari-extensions

5. Click once on the extension you want to remove.

6. Click 'Uninstall'

stf-safari uninstall

A pop-up window will appear asking for confirmation to uninstall the extension. Select 'Uninstall' again, and the Your Mac needs to be updated to improve compatibility will be removed.

How to Reset Safari
IMPORTANT: Before resetting Safari make sure you back up all your saved passwords within the browser in case you forget them.

Start Safari and then click on the gear leaver icon.

Click the Reset Safari button and you will reset the browser.

1. Start Google Chrome and open the drop menu

2. Move the cursor over "Tools" and then from the extended menu choose "Extensions"

3. From the opened "Extensions" menu locate the add-on and click on the garbage bin icon on the right of it.

4. After the extension is removed, restart Google Chrome by closing it from the red "X" in the top right corner and start it again.


1. Start Mozilla Firefox. Open the menu window

2. Select the "Add-ons" icon from the menu.

3. Select the Extension and click "Remove"

4. After the extension is removed, restart Mozilla Firefox by closing it from the red "X" in the top right corner and start it again.


Step 3: Scan for and remove Your Mac needs to be updated to improve compatibility files from your Mac

When you are facing problems on your Mac as a result of unwanted scripts and programs such as Your Mac needs to be updated to improve compatibility, the recommended way of eliminating the threat is by using an anti-malware program. SpyHunter for Mac offers advanced security features along with other modules that will improve your Mac’s security and protect it in the future.


Click the button below below to download SpyHunter for Mac and scan for Your Mac needs to be updated to improve compatibility:


Download

SpyHunter for Mac



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