THREAT REMOVAL

Shrug Virus Remove – How to Restore .SHRUG Files

Shrug virus image ransomware note .SHRUG extension

Shrug virus is a newly discovered test version of a new threat. The security analysis reveals that it does not contain snippets from any of the famous malware families. It is possible that future versions of it are going to feature updated code that add newer functions. Read our complete Shrug virus removal guide to learn more about it.

Threat Summary

Name Shrug
Type Ransomware, Cryptovirus
Short Description The ransomware encrypts sensitive information on your computer system with the .SHRUG extensions and demands a ransom to be paid to allegedly recover them.
Symptoms The ransomware will encrypt your files with a strong encryption algorithm.
Distribution Method Spam Emails, Email Attachments
Detection Tool See If Your System Has Been Affected by malware

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Data Recovery Tool Windows Data Recovery by Stellar Phoenix Notice! This product scans your drive sectors to recover lost files and it may not recover 100% of the encrypted files, but only few of them, depending on the situation and whether or not you have reformatted your drive.

Shrug virus – Distribution Ways

The Shrug virus is a recently discovered ransomware threat that is being distributed in a limited infection campaign. At the moment there is no information about the identity of the hacker or criminal collective it. The available reports concerning showcase that the released strains target computer end users on a global scale.

One of the main methods used by computer hackers relies on the distribution of email spam messages. They use social engineering tactics that imitate the notification messages of well-known Internet companies and services. They are made by taking the legitimate design elements from them and implementing the text and graphics into the fake messages.

Along with the fake download sites the hackers can create infected payloads that are an important delivery tactic for viruses. There are two main types that are usually considered:

  • Infected Documents — The Shrug virus code can be embedded in files of various types: rich text documents, spreadsheets, presentations and databases. They include macros that are responsible for the virus infections. Once the files are opened by the victims a notification box will be spawned which asks them to enable the built-in scripts.
  • Application Installers — The Shrug virus code can be embedded in software setup packages that are popularly downloaded from end users: creativity suites, productivity apps or system utlities. The way they are made is by taking the the legitimate installers from the official vendor sites and reconfiguring with the virus code.

The Shrug virus can also be delivered using browser hjackers — they are malicious browser extensions that are spread on the various web browser repositories. They usually rely on fake developer credentials and user reviews.

Shrug virus – In-Depth Analysis

The Shrug virus is a being pushed to users worldwide by an unknown hacker or criminal group. The captured strains have been analyzed and reports state that only a basic ransomware engine is implemented. This means that in future releases the operators behind it can include other modules in implement a more complex behavior pattern.

The virus infections can begin with a data harvesting step that can hijack all kinds of sensitive information. Such behavior can be used to expose the identity of the users or optimize the attack campaigns. Example data includes the following: certain operating system values, regional settings, user’s name, their address, stored account credentials and etc.

The data can then be processed by another component called stealth protection which counters any security software and countermeasures found on the computer. Using an application scan it find and disable the real-time engines of anti-virus software,sandbox environments and virtual machine hosts.

The next steps in the behavior pattern are used to modify the operating system by editing or creating new Windows Registry entries. When those belonging to any user-installed applications are changed then certain functions may not be available. If the operating system ones are modified then overall performance can suffer.

To make the Shrug virus more difficult to remove the criminals can institute it as a persistent threat — the malicious engine can be automatically started once the computer is powered on. It can also remove the ability to enter the boot recovery menu which counters most manual removal instructions.

The associated engine can also be used to prevente data recovery by removing all found Shadow Volume Copies and System Restore Data which requires the use of a professional-grade data recovery solution. Refer to our instructions for specific details.

Advanced virus threats also make use of a Trojan module that connects to a hacker-controlled server that is used to report the infections. Using it the criminals can spy on the victims in real-time, as well as take over control of the affected machines. In certain cases this connection is used to deploy additional threats.

Shrug virus — Encryption

The ransomware engine uses a strong cipher that affectes victim files based on a built-in list of target data. An example list can include the following:

  • Images
  • Videos
  • Music
  • Documents
  • Archives
  • Backups

The resulting files will be renamed with the .SHRUG extension. Instead of a ransomware note a lockscreen is used which prohibits ordinary computer interaction until the threat is completely removed.

Remove Shrug Ransomware Virus and Restore .SHRUG Files

If your computer got infected with the Shrug ransomware virus, you should have a bit of experience in removing malware. You should get rid of this ransomware as quickly as possible before it can have the chance to spread further and infect other computers. You should remove the ransomware and follow the step-by-step instructions guide provided below.

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Martin Beltov

Martin graduated with a degree in Publishing from Sofia University. As a cyber security enthusiast he enjoys writing about the latest threats and mechanisms of intrusion.

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Attention! SensorsTechForum strongly recommends that all malware victims should look for assistance only by reputable sources. Many guides out there claim to offer free recovery and decryption for files encrypted by ransomware viruses. Be advised that some of them may only be after your money.

As a site that has been dedicated to providing free removal instructions for ransomware and malware since 2014, SensorsTechForum’s recommendation is to only pay attention to trustworthy sources.

How to recognize trustworthy sources:

  • Always check "About Us" web page.
  • Profile of the content creator.
  • Make sure that real people are behind the site and not fake names and profiles.
  • Verify Facebook, LinkedIn and Twitter personal profiles.


OFFER

REMOVE IT NOW (PC)
with Anti-Malware
We recommend you to download SpyHunter and run free scan to remove all virus files on your PC. This saves you hours of time and effort compared to doing the removal yourself.
SpyHunter 5 free remover allows you, subject to a 48-hour waiting period, one remediation and removal for results found. Read EULA and Privacy Policy


Windows Mac OS X

How to Remove Shrug from Windows.


Step 1: Boot Your PC In Safe Mode to isolate and remove Shrug

OFFER

Manual Removal Usually Takes Time and You Risk Damaging Your Files If Not Careful!
We Recommend To Scan Your PC with SpyHunter

Keep in mind, that SpyHunter’s scanner is only for malware detection. If SpyHunter detects malware on your PC, you will need to purchase SpyHunter's malware removal tool to remove the malware threats. Read our SpyHunter 5 review. Click on the corresponding links to check SpyHunter's EULA, Privacy Policy and Threat Assessment Criteria

1. Hold Windows key() + R


2. The "Run" Window will appear. In it, type "msconfig" and click OK.


3. Go to the "Boot" tab. There select "Safe Boot" and then click "Apply" and "OK".
Tip: Make sure to reverse those changes by unticking Safe Boot after that, because your system will always boot in Safe Boot from now on.


4. When prompted, click on "Restart" to go into Safe Mode.


5. You can recognise Safe Mode by the words written on the corners of your screen.


Step 2: Uninstall Shrug and related software from Windows

Here is a method in few easy steps that should be able to uninstall most programs. No matter if you are using Windows 10, 8, 7, Vista or XP, those steps will get the job done. Dragging the program or its folder to the recycle bin can be a very bad decision. If you do that, bits and pieces of the program are left behind, and that can lead to unstable work of your PC, errors with the file type associations and other unpleasant activities. The proper way to get a program off your computer is to Uninstall it. To do that:


1. Hold the Windows Logo Button and "R" on your keyboard. A Pop-up window will appear.


2. In the field type in "appwiz.cpl" and press ENTER.


3. This will open a window with all the programs installed on the PC. Select the program that you want to remove, and press "Uninstall"
Follow the instructions above and you will successfully uninstall most programs.


Step 3: Clean any registries, created by Shrug on your computer.

The usually targeted registries of Windows machines are the following:

  • HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run
  • HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run
  • HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\RunOnce
  • HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\RunOnce

You can access them by opening the Windows registry editor and deleting any values, created by Shrug there. This can happen by following the steps underneath:

1. Open the Run Window again, type "regedit" and click OK.


2. When you open it, you can freely navigate to the Run and RunOnce keys, whose locations are shown above.


3. You can remove the value of the virus by right-clicking on it and removing it.
Tip: To find a virus-created value, you can right-click on it and click "Modify" to see which file it is set to run. If this is the virus file location, remove the value.

IMPORTANT!
Before starting "Step 4", please boot back into Normal mode, in case you are currently in Safe Mode.
This will enable you to install and use SpyHunter 5 successfully.

Step 4: Scan for Shrug with SpyHunter Anti-Malware Tool

1. Click on the "Download" button to proceed to SpyHunter's download page.


It is recommended to run a scan before purchasing the full version of the software to make sure that the current version of the malware can be detected by SpyHunter. Click on the corresponding links to check SpyHunter's EULA, Privacy Policy and Threat Assessment Criteria.


2. After you have installed SpyHunter, wait for it to update automatically.

SpyHunter5-update-2018


3. After the update process has finished, click on the 'Malware/PC Scan' tab. A new window will appear. Click on 'Start Scan'.

SpyHunter5-Free-Scan-2018


4. After SpyHunter has finished scanning your PC for any files of the associated threat and found them, you can try to get them removed automatically and permanently by clicking on the 'Next' button.

SpyHunter-5-Free-Scan-Next-2018

If any threats have been removed, it is highly recommended to restart your PC.

Step 5 (Optional): Try to Restore Files Encrypted by Shrug.

Ransomware infections and Shrug aim to encrypt your files using an encryption algorithm which may be very difficult to decrypt. This is why we have suggested a data recovery method that may help you go around direct decryption and try to restore your files. Bear in mind that this method may not be 100% effective but may also help you a little or a lot in different situations.

1. Download the reccomended Data Recovery software by clicking on the link underneath:

Simply click on the link and on the website menus on top, choose Data Recovery - Data Recovery Wizard for Windows or Mac (depending on your OS), and then download and run the tool.


Windows Mac OS X

Get rid of Shrug from Mac OS X.


Step 1: Uninstall Shrug and remove related files and objects

OFFER
Manual Removal Usually Takes Time and You Risk Damaging Your Files If Not Careful!
We Recommend To Scan Your Mac with SpyHunter for Mac
Keep in mind, that SpyHunter for Mac needs to purchased to remove the malware threats. Click on the corresponding links to check SpyHunter’s EULA and Privacy Policy


1. Hit the ⇧+⌘+U keys to open Utilities. Another way is to click on “Go” and then click “Utilities”, like the image below shows:


2. Find Activity Monitor and double-click it:


3. In the Activity Monitor look for any suspicious processes, belonging or related to Shrug:

Tip: To quit a process completely, choose the “Force Quit” option.


4. Click on the "Go" button again, but this time select Applications. Another way is with the ⇧+⌘+A buttons.


5. In the Applications menu, look for any suspicious app or an app with a name, similar or identical to Shrug. If you find it, right-click on the app and select “Move to Trash”.


6: Select Accounts, after which click on the Login Items preference. Your Mac will then show you a list of items that start automatically when you log in. Look for any suspicious apps identical or similar to Shrug. Check the app you want to stop from running automatically and then select on the Minus (“-“) icon to hide it.


7: Remove any left-over files that might be related to this threat manually by following the sub-steps below:

  • Go to Finder.
  • In the search bar type the name of the app that you want to remove.
  • Above the search bar change the two drop down menus to “System Files” and “Are Included” so that you can see all of the files associated with the application you want to remove. Bear in mind that some of the files may not be related to the app so be very careful which files you delete.
  • If all of the files are related, hold the ⌘+A buttons to select them and then drive them to “Trash”.

In case you cannot remove Shrug via Step 1 above:

In case you cannot find the virus files and objects in your Applications or other places we have shown above, you can manually look for them in the Libraries of your Mac. But before doing this, please read the disclaimer below:

Disclaimer! If you are about to tamper with Library files on Mac, be sure to know the name of the virus file, because if you delete the wrong file, it may cause irreversible damage to your MacOS. Continue on your own responsibility!

1: Click on "Go" and Then "Go to Folder" as shown underneath:

2: Type in "/Library/LauchAgents/" and click Ok:

3: Delete all of the virus files that have similar or the same name as Shrug. If you believe there is no such file, do not delete anything.

You can repeat the same procedure with the following other Library directories:

→ ~/Library/LaunchAgents
/Library/LaunchDaemons

Tip: ~ is there on purpose, because it leads to more LaunchAgents.


Click the button below below to download SpyHunter for Mac and scan for Shrug:


Download

SpyHunter for Mac



Step 3 (Optional): Try to Restore Files Encrypted by Shrug.

Ransomware infections and Shrug aim to encrypt your files using an encryption algorithm which may be very difficult to decrypt. This is why we have suggested a data recovery method that may help you go around direct decryption and try to restore your files. Bear in mind that this method may not be 100% effective but may also help you a little or a lot in different situations.

1. Download the reccomended Data Recovery software by clicking on the link underneath:

Simply click on the link and on the website menus on top, choose Data Recovery - Data Recovery Wizard for Windows or Mac (depending on your OS), and then download and run the tool.


Shrug FAQ

What is Shrug ransomware and how does it work?

Shrug is a ransomware infection - the malicious software that enters your computer silently and blocks either access to the computer itself or encrypt your files.

Many ransomware viruses use sophisticated encryption algorithm how to make your files inaccessible. The goal of ransomware infections is to demand that you pay a ransom payment to get access to your files back.

How does Shrug ransomware infect my computer?

Via several ways.Shrug Ransomware infects computers by being sent via phishing e-mails, containing virus attachment.

This attachment is usually masked as an important document, like an invoice, bank document or even a plane ticket and it looks very convincing to users.

After you download and execute this attachment, a drive-by download occurs and your computer is infected with the ransomware virus.

Another way, you may become a victim of Shrug is if you download a fake installer, crack or patch from a low reputation website or if you click on a virus link. Many users report getting a ransomware infection by downloading torrents.

How to open .Shrug files?

You can't. At this point the .Shrug files are encrypted. You can only open them once they are decrypted.

Decryptor did not decrypt my data. What now?

Do not panic and backup the files. If a decryptor did not decrypt your .Shrug files successfully, then do not despair, because this virus is still new.

One way to restore files, encrypted by Shrug ransomware is to use a decryptor for it. But since it's a new virus, advised that the decryption keys for it may not be out yet and available to the public. We will update this article and keep you posted as soon as this decryptor is released.

How Do I restore ".Shrug" files (Other Methods)?

Yes, sometimes files can be restored. We have suggested several file recovery methods that could work if you want to restore .Shrug files.

These methods are in no way 100% guarantee that you will be able to get your files back. But if you have a backup, your chances of success are much greater.

How do I get rid of Shrug ransomware virus?

The safest way and the most efficient one for the removal of this ransomware infection is the use a professional anti malware software. It will scan for and locate Shrug ransomware and then remove it without causing any additional harm to your important .Shrug files.

Also, keep in mind that viruses like Shrug ransomware also install Trojans and keyloggers that can steal your passwords and accounts. Scanning your computer with an anti-malware software will make sure that all of these virus components are removed and your computer is protected in the future.

What to Do If nothing works?

There is still a lot you can do. If none of the above methods seem to work for you, then try these methods:

  • Try to find a safe computer from where you can can login on your own line accounts like One Drive, iDrive, Google Drive and so on.
  • Try to contact your friends, relatives and other people so that they can check if they have some of your important photos or documents just in case you sent them.
  • Also, check if some of the files that were encrypted it can be re-downloaded from the web.
  • Another clever way to get back some of your files is to find another old computer, a flash drive or even a CD or a DVD where you may have saved your older documents. You might be surprised what will turn up.
  • You can also go to your email account to check if you can send any attachments to other people. Usually what is sent the email is saved on your account and you can re-download it. But most importantly, make sure that this is done from a safe computer and make sure to remove the virus first.

More tips you can find on our forums, where you can also asks any questions about your ransomware problem.

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