THREAT REMOVAL

Tear Dr0p Ransomware – Remove and Restore Files

remove Tear Dr0p ransomware

In this article, you will find out how to remove Tear Dr0p all files and objects associated with the ransomware and how to restore .teardr0p files.

Tear Dr0p is a malware classified as a data locker ransomware. It invades computer systems to encrypt target files stored on their hard drives. The infection appends a specific file extension .teardr0p to each corrupted file. After, encryption the ransomware drops a ransom message that appears on the PC screen. Instead of demanding a ransom payment, hackers urge infected users to play a game to restore .teardr0p files.

Threat Summary

Name Tear Dr0p
Type Ransomware, Cryptovirus
Short Description The ransomware virus encrypts files on your PC and drops a ransom note that urges you to play a game for the decryption of locked files.
Symptoms This ransomware encrypts your files and then it may append specific extension on every encrypted file.
Distribution Method Spam Emails, Email Attachments, Executable Files
Detection Tool See If Your System Has Been Affected by malware

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User Experience Join Our Forum to Discuss Tear Dr0p.
Data Recovery Tool Windows Data Recovery by Stellar Phoenix Notice! This product scans your drive sectors to recover lost files and it may not recover 100% of the encrypted files, but only few of them, depending on the situation and whether or not you have reformatted your drive.

Tear Dr0p Ransomware – Distribution

There are several spread techniques for ransomware payloads that cyber crooks prefer. Well-crafted email spam messages are used commonly. They may be trying to make you more prone to download the infection on your PC. For the purpose, the email sender, as well as the address, may be spoofed. Thus, you may believe that the message is sent by a representative of a trustworthy company or even a friend of yours. In most of the cases, the text message in such emails is written in a way to convince you to download a malicious file attachment or visit a web page. Both components may be set to deliver the Tear Dr0p ransomware payload on your system.

When the malicious ransomware script is injected into a web page, hackers may configure that page to download Tear Dr0p automatically each time a user visits it. The links that land on corrupted web pages may be spread via instant messaging services or post on various social media channels.

Tear Dr0p Ransomware – Impact

It appears that Tear Dr0p is a ransomware that does not demand a ransom payment but tricks you into playing a game it provides. However, it still remains a malicious infection that needs to be removed from the compromised machine.

The analyses conducted by security researchers reveal that Tear Dr0p is able to access the Registry Editor in order to add certain values under the Run and RunOnce sub-keys. The ransomware targets these two keys because they have the functionality to execute predefined files on each Windows system launch. So by setting its malicious values under these keys, the ransomware ensures its automatic execution each time the system is started.

In addition Tear Dr0p may use the functionality of Run and RunOnce sub-keys to display its ransom note on the PC screen. Below you can read the text message and see a picture of the note:

Your files have been encrypted with AES, using 256 bit private key

You’re really unlucky ):
You have been infected with “TEAR DR0P” ransomware, oh no I’ve encrypted your files!
First of all DO NOT remove the ” .teardr0p” from the files! This tells the decryptor what files to decrypt!

Fear not, this isn’t one of those “pay to unlock” ransomware, you just have to pass the “test”

You can do one (or more) of the following)
1: Pass the “test” and I’ll decrypt your files!
2: Crack the program and find the decryption key!
3: Remove “Tear Dr0p.exe” from your App Data folder (You won’t get your encrypted files back though)

Tear Dr0p ransom note

Once your system got hit by Tear Dr0p crypto virus, you are likely to hear a voice message that speaks the following:

“Your files have been encrypted with AES, using 256 bit private key”
“please cry more”
“hahaha your files have been encrypted, please cry more”
“Invaild points cannot decrypt ): Play the game and get a high score to decrypt your files..”

At the end of the attack, when your files are completely out of order, the ransomware urges you to play a game and get a high score to decrypt data.

Tear Dr0p ransom game

Tear Dr0p Ransomware – Data Encryption

Tear Dr0p ransomware is primarily designed to scan for predefined types of files and encrypt them by utilizing strong cipher algorithm. After encryption corrupted files are renamed with the specific file extension – .teardr0p. You may notice it on all files that originally have one of the folloing regular extenson:

→.7z, .c, .cpp, .doc, .docx, .gif,.htm, .html, .java, .jpeg. .zip, .jpg, .mp3, .mp4, .ogg, .pdf, .phtml, .png, .rar, .sql, .svg, .txt, .vb, .xhtml, .xls, .xml, .zipx

Eventually, you will be able to restore .teardr0p files by clicking the Decrypt files button which is presented on the ransom note window. In case that it doesn’t work properly you can check some alternative data recovery solutions and how to use them in the guide below.

Remove Tear Dr0p Ransomware and Restore Files

Тo remove Tear Dr0p ransomware just follow the step-by-step removal guide below which provides both manual and automatic approaches. Due to the complexity of ransomware code, security researchers recommend the help of advanced anti-malware tool that guarantees maximum efficiency.

Once the removal is complete, you could find alternative data recovery approaches for .teardr0p files. They may be useful for the restore of some encrypted files. Be advised to back up all encrypted files to an external drive before you proceed with the recovery process.

Gergana Ivanova

Gergana Ivanova

Gergana has a bachelor's degree in Marketing. She has been with the STF team for five years, researching malware, reporting on the latest computer infections, and following digital marketing trends.

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Attention! SensorsTechForum strongly recommends that all malware victims should look for assistance only by reputable sources. Many guides out there claim to offer free recovery and decryption for files encrypted by ransomware viruses. Be advised that some of them may only be after your money.

As a site that has been dedicated to providing free removal instructions for ransomware and malware since 2014, SensorsTechForum’s recommendation is to only pay attention to trustworthy sources.

How to recognize trustworthy sources:

  • Always check "About Us" web page.
  • Profile of the content creator.
  • Make sure that real people are behind the site and not fake names and profiles.
  • Verify Facebook, LinkedIn and Twitter personal profiles.


OFFER

REMOVE IT NOW (PC)
with Anti-Malware
We recommend you to download SpyHunter and run free scan to remove all virus files on your PC. This saves you hours of time and effort compared to doing the removal yourself.
SpyHunter 5 free remover allows you, subject to a 48-hour waiting period, one remediation and removal for results found. Read EULA and Privacy Policy


Windows Mac OS X

How to Remove Tear Dr0p from Windows.


Step 1: Boot Your PC In Safe Mode to isolate and remove Tear Dr0p

OFFER

Manual Removal Usually Takes Time and You Risk Damaging Your Files If Not Careful!
We Recommend To Scan Your PC with SpyHunter

Keep in mind, that SpyHunter’s scanner is only for malware detection. If SpyHunter detects malware on your PC, you will need to purchase SpyHunter's malware removal tool to remove the malware threats. Read our SpyHunter 5 review. Click on the corresponding links to check SpyHunter's EULA, Privacy Policy and Threat Assessment Criteria

1. Hold Windows key() + R


2. The "Run" Window will appear. In it, type "msconfig" and click OK.


3. Go to the "Boot" tab. There select "Safe Boot" and then click "Apply" and "OK".
Tip: Make sure to reverse those changes by unticking Safe Boot after that, because your system will always boot in Safe Boot from now on.


4. When prompted, click on "Restart" to go into Safe Mode.


5. You can recognise Safe Mode by the words written on the corners of your screen.


Step 2: Uninstall Tear Dr0p and related software from Windows

Here is a method in few easy steps that should be able to uninstall most programs. No matter if you are using Windows 10, 8, 7, Vista or XP, those steps will get the job done. Dragging the program or its folder to the recycle bin can be a very bad decision. If you do that, bits and pieces of the program are left behind, and that can lead to unstable work of your PC, errors with the file type associations and other unpleasant activities. The proper way to get a program off your computer is to Uninstall it. To do that:


1. Hold the Windows Logo Button and "R" on your keyboard. A Pop-up window will appear.


2. In the field type in "appwiz.cpl" and press ENTER.


3. This will open a window with all the programs installed on the PC. Select the program that you want to remove, and press "Uninstall"
Follow the instructions above and you will successfully uninstall most programs.


Step 3: Clean any registries, created by Tear Dr0p on your computer.

The usually targeted registries of Windows machines are the following:

  • HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run
  • HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run
  • HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\RunOnce
  • HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\RunOnce

You can access them by opening the Windows registry editor and deleting any values, created by Tear Dr0p there. This can happen by following the steps underneath:

1. Open the Run Window again, type "regedit" and click OK.


2. When you open it, you can freely navigate to the Run and RunOnce keys, whose locations are shown above.


3. You can remove the value of the virus by right-clicking on it and removing it.
Tip: To find a virus-created value, you can right-click on it and click "Modify" to see which file it is set to run. If this is the virus file location, remove the value.

IMPORTANT!
Before starting "Step 4", please boot back into Normal mode, in case you are currently in Safe Mode.
This will enable you to install and use SpyHunter 5 successfully.

Step 4: Scan for Tear Dr0p with SpyHunter Anti-Malware Tool

1. Click on the "Download" button to proceed to SpyHunter's download page.


It is recommended to run a scan before purchasing the full version of the software to make sure that the current version of the malware can be detected by SpyHunter. Click on the corresponding links to check SpyHunter's EULA, Privacy Policy and Threat Assessment Criteria.


2. After you have installed SpyHunter, wait for it to update automatically.

SpyHunter5-update-2018


3. After the update process has finished, click on the 'Malware/PC Scan' tab. A new window will appear. Click on 'Start Scan'.

SpyHunter5-Free-Scan-2018


4. After SpyHunter has finished scanning your PC for any files of the associated threat and found them, you can try to get them removed automatically and permanently by clicking on the 'Next' button.

SpyHunter-5-Free-Scan-Next-2018

If any threats have been removed, it is highly recommended to restart your PC.

Step 5 (Optional): Try to Restore Files Encrypted by Tear Dr0p.

Ransomware infections and Tear Dr0p aim to encrypt your files using an encryption algorithm which may be very difficult to decrypt. This is why we have suggested a data recovery method that may help you go around direct decryption and try to restore your files. Bear in mind that this method may not be 100% effective but may also help you a little or a lot in different situations.

1. Download the reccomended Data Recovery software by clicking on the link underneath:

Simply click on the link and on the website menus on top, choose Data Recovery - Data Recovery Wizard for Windows or Mac (depending on your OS), and then download and run the tool.


Windows Mac OS X

Get rid of Tear Dr0p from Mac OS X.


Step 1: Uninstall Tear Dr0p and remove related files and objects

OFFER
Manual Removal Usually Takes Time and You Risk Damaging Your Files If Not Careful!
We Recommend To Scan Your Mac with SpyHunter for Mac
Keep in mind, that SpyHunter for Mac needs to purchased to remove the malware threats. Click on the corresponding links to check SpyHunter’s EULA and Privacy Policy


1. Hit the ⇧+⌘+U keys to open Utilities. Another way is to click on “Go” and then click “Utilities”, like the image below shows:


2. Find Activity Monitor and double-click it:


3. In the Activity Monitor look for any suspicious processes, belonging or related to Tear Dr0p:

Tip: To quit a process completely, choose the “Force Quit” option.


4. Click on the "Go" button again, but this time select Applications. Another way is with the ⇧+⌘+A buttons.


5. In the Applications menu, look for any suspicious app or an app with a name, similar or identical to Tear Dr0p. If you find it, right-click on the app and select “Move to Trash”.


6: Select Accounts, after which click on the Login Items preference. Your Mac will then show you a list of items that start automatically when you log in. Look for any suspicious apps identical or similar to Tear Dr0p. Check the app you want to stop from running automatically and then select on the Minus (“-“) icon to hide it.


7: Remove any left-over files that might be related to this threat manually by following the sub-steps below:

  • Go to Finder.
  • In the search bar type the name of the app that you want to remove.
  • Above the search bar change the two drop down menus to “System Files” and “Are Included” so that you can see all of the files associated with the application you want to remove. Bear in mind that some of the files may not be related to the app so be very careful which files you delete.
  • If all of the files are related, hold the ⌘+A buttons to select them and then drive them to “Trash”.

In case you cannot remove Tear Dr0p via Step 1 above:

In case you cannot find the virus files and objects in your Applications or other places we have shown above, you can manually look for them in the Libraries of your Mac. But before doing this, please read the disclaimer below:

Disclaimer! If you are about to tamper with Library files on Mac, be sure to know the name of the virus file, because if you delete the wrong file, it may cause irreversible damage to your MacOS. Continue on your own responsibility!

1: Click on "Go" and Then "Go to Folder" as shown underneath:

2: Type in "/Library/LauchAgents/" and click Ok:

3: Delete all of the virus files that have similar or the same name as Tear Dr0p. If you believe there is no such file, do not delete anything.

You can repeat the same procedure with the following other Library directories:

→ ~/Library/LaunchAgents
/Library/LaunchDaemons

Tip: ~ is there on purpose, because it leads to more LaunchAgents.


Click the button below below to download SpyHunter for Mac and scan for Tear Dr0p:


Download

SpyHunter for Mac



Step 3 (Optional): Try to Restore Files Encrypted by Tear Dr0p.

Ransomware infections and Tear Dr0p aim to encrypt your files using an encryption algorithm which may be very difficult to decrypt. This is why we have suggested a data recovery method that may help you go around direct decryption and try to restore your files. Bear in mind that this method may not be 100% effective but may also help you a little or a lot in different situations.

1. Download the reccomended Data Recovery software by clicking on the link underneath:

Simply click on the link and on the website menus on top, choose Data Recovery - Data Recovery Wizard for Windows or Mac (depending on your OS), and then download and run the tool.


Tear Dr0p FAQ

What is Tear Dr0p ransomware and how does it work?

Tear Dr0p is a ransomware infection - the malicious software that enters your computer silently and blocks either access to the computer itself or encrypt your files.

Many ransomware viruses use sophisticated encryption algorithm how to make your files inaccessible. The goal of ransomware infections is to demand that you pay a ransom payment to get access to your files back.

How does Tear Dr0p ransomware infect my computer?

Via several ways.Tear Dr0p Ransomware infects computers by being sent via phishing e-mails, containing virus attachment.

This attachment is usually masked as an important document, like an invoice, bank document or even a plane ticket and it looks very convincing to users.

After you download and execute this attachment, a drive-by download occurs and your computer is infected with the ransomware virus.

Another way, you may become a victim of Tear Dr0p is if you download a fake installer, crack or patch from a low reputation website or if you click on a virus link. Many users report getting a ransomware infection by downloading torrents.

How to open .Tear Dr0p files?

You can't. At this point the .Tear Dr0p files are encrypted. You can only open them once they are decrypted.

Decryptor did not decrypt my data. What now?

Do not panic and backup the files. If a decryptor did not decrypt your .Tear Dr0p files successfully, then do not despair, because this virus is still new.

One way to restore files, encrypted by Tear Dr0p ransomware is to use a decryptor for it. But since it's a new virus, advised that the decryption keys for it may not be out yet and available to the public. We will update this article and keep you posted as soon as this decryptor is released.

How Do I restore ".Tear Dr0p" files (Other Methods)?

Yes, sometimes files can be restored. We have suggested several file recovery methods that could work if you want to restore .Tear Dr0p files.

These methods are in no way 100% guarantee that you will be able to get your files back. But if you have a backup, your chances of success are much greater.

How do I get rid of Tear Dr0p ransomware virus?

The safest way and the most efficient one for the removal of this ransomware infection is the use a professional anti malware software. It will scan for and locate Tear Dr0p ransomware and then remove it without causing any additional harm to your important .Tear Dr0p files.

Also, keep in mind that viruses like Tear Dr0p ransomware also install Trojans and keyloggers that can steal your passwords and accounts. Scanning your computer with an anti-malware software will make sure that all of these virus components are removed and your computer is protected in the future.

What to Do If nothing works?

There is still a lot you can do. If none of the above methods seem to work for you, then try these methods:

  • Try to find a safe computer from where you can can login on your own line accounts like One Drive, iDrive, Google Drive and so on.
  • Try to contact your friends, relatives and other people so that they can check if they have some of your important photos or documents just in case you sent them.
  • Also, check if some of the files that were encrypted it can be re-downloaded from the web.
  • Another clever way to get back some of your files is to find another old computer, a flash drive or even a CD or a DVD where you may have saved your older documents. You might be surprised what will turn up.
  • You can also go to your email account to check if you can send any attachments to other people. Usually what is sent the email is saved on your account and you can re-download it. But most importantly, make sure that this is done from a safe computer and make sure to remove the virus first.

More tips you can find on our forums, where you can also asks any questions about your ransomware problem.

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