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.zzzzz Extension Virus – Remove Locky Ransomware

stf-locky-ransomware-virus-zzzzz-file-extension-spam-email-amazon-spoof-zip-js-payload-script-file-attached

Locky ransomware has a new version. That is very likely to be an answer to the new Cerber ransomware variant and to keep up the rivalry between the two cryptoviruses. Also, some of the spam emails will be made to look like buy orders from well-known companies such as an Amazon and may be related to the upcoming Black Friday and Cyber Monday. Your files become encrypted with a new extension .zzzzz. The new string of this virus uses a .js file for its payload, but it seems to lack a C&C (Command and Control) server, according to researchers. To see how to remove the ransomware and how you can try to restore your files, carefully read the whole article.

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Threat Summary

Threat Summary

Name Locky Ransomware
Type Ransomware, Cryptovirus
Short Description The ransomware encrypts your data and then displays a ransom message with instructions for payment.
Symptoms Encrypted files will have the .zzzzz extension appended to them.
Distribution Method Spam Emails, Email Attachments, .js files
Detection Tool See If Your System Has Been Affected by malware

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Malware Removal Tool

User Experience Join Our Forum to Discuss Locky Ransomware.
Data Recovery Tool Windows Data Recovery by Stellar Phoenix Notice! This product scans your drive sectors to recover lost files and it may not recover 100% of the encrypted files, but only few of them, depending on the situation and whether or not you have reformatted your drive.

Locky Ransomware – Infection Spread

The newest version of the Locky ransomware relies on traditional methods for spreading its infection. The cryptovirus uses a spam e-mail campaign that is mainly distributing spoof e-mails of popular sale websites. The body of one such email can be seen below:

stf-locky-ransomware-virus-zzzzz-file-extension-spam-email-amazon-spoof-zip-js-payload-script-file-attached
Image Source: Microsoft

Mainly companies such as Royal Mail, FedEx, and DHL Express are mentioned as couriers for delivering an order that you or your place of business supposedly made. There is a name of a sender and an email that look like they are related to a company or business, and a subject named “Order #34342123” (where the numbers are random).

More sets of e-mails are being spread as well. These emails are quite short and state the following:

Dear [your name], our HR Department told us they haven’t received the receipt you’d promised to send them. Fines may apply from the third party. We are sending you the details in the attachment.
Please check it out when possible.

No matter what the e-mail body is, an attachment is always present with the electronic letter. The attachment is an archive file, most often being .zip and that archive contains a .js payload file. The script is malicious and once executed will infect you with Locky ransomware. In some countries the .aesir extension of Locky is still seen as the result from loading the payload file. You can see an example of detections for the newest .zzzzz extension on the VirusTotal website below:

stf-locky-ransomware-virus-zzzzz-file-extension-spam-email-attachment-js-nemucod-infection-virustotal-detections

It seems that the .js file loads the Trojan downloader known as Nemucod. Countries which are affected are the United States, Canada, Taiwan, Vietnam, South Africa according to malware researchers from the MalwareHunterTeam. More countries are targeted but they may get the extension .aesir.

Locky ransomware is also spread around social media sites like Facebook. Avoid all suspicious or unknown links, attachments or files as a general rule of thumb. Before opening any file, always perform a check with a security program. You should read the ransomware prevention tips in our forum to learn about more methods about fighting such threats.

Locky Ransomware – Detailed Analysis

Locky ransomware has been released with a new version with a different extension – .zzzzz. The previous version was released only a few days ago and still being distributed simultaneously as the newest string of the virus that emerged earlier today. Emails containing an archive file called order_[your name].zip which contains the malicious .js script. Some of the download locations can be viewed right here:

  • musicphilicwinds.org/q2spze
  • jxhyhz.com/pgkf09
  • stivyiseum.com/faphs9m
  • mschroll.de/pgdom
  • derekglum.net/ecesblt

Do not open these links, as they contain malware – this is purely for informing about known download URLs.

This version of Locky that uses the .zzzzz extension after encryption, does not use C&C (Command and Control) servers, but a .tdb file for its entry point, according to malware researchers.

After executing the payload, your files will be encrypted, and a ransom note will be displayed on your desktop. A copy of the note with the payment instructions will be made in files with the name _1-INSTRUCTION.html.

The ransom note with instructions is set as your desktop background, and it is the same as past iterations:

stf-locky-ransomware-virus-zzzzz-file-extension-ransom-screen-desktop

The text reads the following:

!!! IMPORTANT INFORMATION !!!

All of your files are encrypted with RSA-2048 and AES-128 ciphers.
More information about the RSA and AES can be found here:
https://en.wikipedia.org/wiki/RSA_(cryptosystem)
https://en.wikipedia.org/wiki/Advanced_Encryption_Standard
Decrypting of your files is only possible with the private key and decrypt program, All which is on our secret server.
To receive your private key follow one of the links:
1. [Redacted] 2. [Redacted] If all of this addresses are not available, follow these steps:
1. Download and install Tor Browser: https://www.torproject.org/download/download-easy.html
2. After a successful installation, run the browser and wait for initialization.
3. Type in the address bar: [Redacted] 4. Follow the instructions on the site.
!!! Your personal identification ID: [Redacted] !!!

In .html loaded in a browser it will look like this:

stf-locky-ransomware-virus-zzzzz-file-extension-ransom-note-html

The Locky cryptovirus will link you to a network domain hidden with the TOR service. The asked price for decryption is 0.5 Bitcoins which amounts to nearly 370 US dollars. The service looks exactly like the one of its predecessors as you can see below:

stf-locky-ransomware-virus-zzzzz-file-extension-locky-decryptor-page-payment-instructions

The Locky ransomware is nowhere close to being beaten, as its encryption is strong and researchers have not reported having found flaws in its code. Previous Locky ransomware victims have reported that they had no success in recovering their files after paying the ransom money to the cybercriminals. So, there is no reason for you contacting the crooks or paying them. To this moment we only see that the malware creators continue to develop new versions of their ransomware and will continue doing so.

Malware researchers have confirmed that the extensions from the previous variant of Locky are sought to get encrypted in this one as well. The list includes more than 450 file extensions:

→.001, .002, .003, .004, .005, .006, .007, .008, .009, .010, .011, .123, .1cd, .3dm, .3ds, .3fr, .3g2, .3gp, .3pr, .602, .7z, .7zip, .ARC, .CSV, .DOC, .DOT, .MYD, .MYI, .NEF, .PAQ, .PPT, .RTF, .SQLITE3, .SQLITEDB, .XLS, .aac, .ab4, .accdb, .accde, .accdr, .accdt, .ach, .acr, .act, .adb, .adp, .ads, .aes, .agdl, .ai, .aiff, .ait, .al, .aoi, .apj, .apk, .arw, .asc, .asf, .asm, .asp, .aspx, .asset, .asx, .avi, .awg, .back, .backup, .backupdb, .bak, .bank, .bat, .bay, .bdb, .bgt, .bik, .bin, .bkp, .blend, .bmp, .bpw, .brd, .bsa, .cdf, .cdr, .cdr3, .cdr4, .cdr5, .cdr6, .cdrw, .cdx, .ce1, .ce2, .cer, .cfg, .cgm, .cib, .class, .cls, .cmd, .cmt, .config, .contact, .cpi, .cpp, .cr2, .craw, .crt, .crw, .cs, .csh, .csl, .csr, .css, .csv, .d3dbsp, .dac, .das, .dat, .db, .db3, .db_journal, .dbf, .dbx, .dc2, .dch, .dcr, .dcs, .ddd, .ddoc, .ddrw, .dds, .der, .des, .design, .dgc, .dif, .dip, .dit, .djv, .djvu, .dng, .doc, .docb, .docm, .docx, .dot, .dotm, .dotx, .drf, .drw, .dtd, .dwg, .dxb, .dxf, .dxg, .edb, .eml, .eps, .erbsql, .erf, .exf, .fdb, .ffd, .fff, .fh, .fhd, .fla, .flac, .flf, .flv, .flvv, .forge, .fpx, .frm, .fxg, .gif, .gpg, .gray, .grey, .groups, .gry, .gz, .hbk, .hdd, .hpp, .html, .hwp, .ibank, .ibd, .ibz, .idx, .iif, .iiq, .incpas, .indd, .iwi, .jar, .java, .jnt, .jpe, .jpeg, .jpg, .js, .kc2, .kdbx, .kdc, .key, .kpdx, .kwm, .laccdb, .lay, .lay6, .lbf, .ldf, .lit, .litemod, .litesql, .log, .ltx, .lua, .m2ts, .m3u, .m4a, .m4p, .m4u, .m4v, .mapimail, .max, .mbx, .md, .mdb, .mdc, .mdf, .mef, .mfw, .mid, .mkv, .mlb, .mml, .mmw, .mny, .moneywell, .mos, .mov, .mp3, .mp4, .mpeg, .mpg, .mrw, .ms11, .msg, .myd, .n64, .nd, .ndd, .ndf, .nef, .nk2, .nop, .nrw, .ns2, .ns3, .ns4, .nsd, .nsf, .nsg, .nsh, .nvram, .nwb, .nx2, .nxl, .nyf, .oab, .obj, .odb, .odc, .odf, .odg, .odm, .odp, .ods, .odt, .ogg, .oil, .onetoc2, .orf, .ost, .otg, .oth, .otp, .ots, .ott, .p12, .p7b, .p7c, .pab, .pages, .pas, .pat, .pcd, .pct, .pdb, .pdd, .pdf, .pef, .pem, .pfx, .php, .pif, .pl, .plc, .plus_muhd, .png, .pot, .potm, .potx, .ppam, .pps, .ppsm, .ppsx, .ppt, .pptm, .pptx, .prf, .ps, .psafe3, .psd, .pspimage, .pst, .ptx, .pwm, .py, .qba, .qbb, .qbm, .qbr, .qbw, .qbx, .qby, .qcow, .qcow2, .qed, .r3d, .raf, .rar, .rat, .raw, .rb, .rdb, .re4, .rm, .rtf, .rvt, .rw2, .rwl, .rwz, .s3db, .safe, .sas7bdat, .sav, .save, .say, .sch, .sd0, .sda, .sdf, .sh, .sldm, .sldx, .slk, .sql, .sqlite, .sqlite3, .sqlitedb, .sr2, .srf, .srt, .srw, .st4, .st5, .st6, .st7, .st8, .stc, .std, .sti, .stm, .stw, .stx, .svg, .swf, .sxc, .sxd, .sxg, .sxi, .sxm, .sxw, .tar, .tar.bz2, .tbk, .tex, .tga, .tgz, .thm, .tif, .tiff, .tlg, .txt, .uop, .uot, .upk, .vb, .vbox, .vbs, .vdi, .vhd, .vhdx, .vmdk, .vmsd, .vmx, .vmxf, .vob, .wab, .wad, .wallet, .wav, .wb2, .wk1, .wks, .wma, .wmv, .wpd, .wps, .x11, .x3f, .xis, .xla, .xlam, .xlc, .xlk, .xlm, .xlr, .xls, .xlsb, .xlsm, .xlsx, .xlt, .xltm, .xltx, .xlw, .xml, .ycbcra, .yuv, .zip

Encrypted files will have the .zzzzz extension appended to them, replacing their original one. The encryption algorithm that is claimed to be used by Locky is RSA-2048 with AES 128-bit ciphers.

This latest version of Locky ransomware is highly likely to delete the Shadow Volume Copies on the Windows operating system with the following command:

→vssadmin.exe delete shadows /all /Quiet

Read further to see how to remove this ransomware and to see what methods you can try to decrypt some of your files.

Remove Locky Ransomware and Restore .zzzzz Files

If your computer got infected with the Locky ransomware virus, you should have some experience in removing malware. You should get rid of this ransomware as fast as possible before it can have the chance to spread further and infect more computers. You should remove the ransomware and follow the step-by-step instructions guide given below. To see ways that you can try to recover your data, see the step titled 2. Restore files encrypted by Locky Ransomware.

Berta Bilbao

Berta is a dedicated malware researcher, dreaming for a more secure cyber space. Her fascination with IT security began a few years ago when a malware locked her out of her own computer.

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  • Step 1
  • Step 2
  • Step 3
  • Step 4
  • Step 5

Step 1: Scan for Locky Ransomware with SpyHunter Anti-Malware Tool

1. Click on the "Download" button to proceed to SpyHunter's download page.


It is recommended to run a scan before purchasing the full version of the software to make sure that the current version of the malware can be detected by SpyHunter. Click on the corresponding links to check SpyHunter's EULA, Privacy Policy and Threat Assessment Criteria.


2. After you have installed SpyHunter, wait for it to update automatically.

scan for and delete ransomware virus step 2


3. After the update process has finished, click on the 'Malware/PC Scan' tab. A new window will appear. Click on 'Start Scan'.

scan for and delete ransomware virus step 3


4. After SpyHunter has finished scanning your PC for any files of the associated threat and found them, you can try to get them removed automatically and permanently by clicking on the 'Next' button.

scan for and delete ransomware virus step 4

If any threats have been removed, it is highly recommended to restart your PC.

Ransomware Automatic Removal - Video Guide

Step 2: Uninstall Locky Ransomware and related malware from Windows

Here is a method in few easy steps that should be able to uninstall most programs. No matter if you are using Windows 10, 8, 7, Vista or XP, those steps will get the job done. Dragging the program or its folder to the recycle bin can be a very bad decision. If you do that, bits and pieces of the program are left behind, and that can lead to unstable work of your PC, errors with the file type associations and other unpleasant activities. The proper way to get a program off your computer is to Uninstall it. To do that:


1. Hold the Windows Logo Button and "R" on your keyboard. A Pop-up window will appear.
delete ransomware from windows step 1


2. In the field type in "appwiz.cpl" and press ENTER.
delete ransomware from windows step 2


3. This will open a window with all the programs installed on the PC. Select the program that you want to remove, and press "Uninstall"
delete ransomware from windows step 3Follow the instructions above and you will successfully delete most unwanted and malicious programs.


Step 3: Clean any registries, created by Locky Ransomware on your computer.

The usually targeted registries of Windows machines are the following:

  • HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run
  • HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run
  • HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\RunOnce
  • HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\RunOnce

You can access them by opening the Windows registry editor and deleting any values, created by Locky Ransomware there. This can happen by following the steps underneath:

1. Open the Run Window again, type "regedit" and click OK.
delete ransomware virus registries step 1


2. When you open it, you can freely navigate to the Run and RunOnce keys, whose locations are shown above.
delete ransomware virus registries step 2


3. You can remove the value of the virus by right-clicking on it and removing it.
delete ransomware virus registries step 3 Tip: To find a virus-created value, you can right-click on it and click "Modify" to see which file it is set to run. If this is the virus file location, remove the value.

IMPORTANT!
Before starting "Step 4", please boot back into Normal mode, in case you are currently in Safe Mode.
This will enable you to install and use SpyHunter 5 successfully.

Step 4: Boot Your PC In Safe Mode to isolate and remove Locky Ransomware

OFFER

Manual Removal Usually Takes Time and You Risk Damaging Your Files If Not Careful!
We Recommend To Scan Your PC with SpyHunter

Keep in mind, that SpyHunter’s scanner is only for malware detection. If SpyHunter detects malware on your PC, you will need to purchase SpyHunter's malware removal tool to remove the malware threats. Read our SpyHunter 5 review. Click on the corresponding links to check SpyHunter's EULA, Privacy Policy and Threat Assessment Criteria

1. Hold Windows Key + R.
remove ransomware in safe mode step 1


2. The "Run" Window will appear. In it, type "msconfig" and click OK.
remove ransomware in safe mode step 2


3. Go to the "Boot" tab. There select "Safe Boot" and then click "Apply" and "OK".
remove ransomware in safe mode step 3
Tip: Make sure to reverse those changes by unticking Safe Boot after that, because your system will always boot in Safe Boot from now on.


4. When prompted, click on "Restart" to go into Safe Mode.
remove ransomware in safe mode step 4


5. You can recognise Safe Mode by the words written on the corners of your screen.
remove ransomware in safe mode step 5


Step 5: Try to Restore Files Encrypted by Locky Ransomware.

Method 1: Use STOP Decrypter by Emsisoft.

Not all variants of this ransomware can be decrypted for free, but we have added the decryptor used by researchers that is often updated with the variants which become eventually decrypted. You can try and decrypt your files using the instructions below, but if they do not work, then unfortunately your variant of the ransomware virus is not decryptable.

Follow the instructions below to use the Emsisoft decrypter and decrypt your files for free. You can download the Emsisoft decryption tool linked here and then follow the steps provided below:

1 Right-click on the decrypter and click on Run as Administrator as shown below:

stop ransomware decryptor step 1

2. Agree with the license terms:

stop ransomware decryptor step 2

3. Click on "Add Folder" and then add the folders where you want files decrypted as shown underneath:

stop ransomware decryptor step 3

4. Click on "Decrypt" and wait for your files to be decoded.

stop ransomware decryptor step 4

Note: Credit for the decryptor goes to Emsisoft researchers who have made the breakthrough with this virus.

Method 2: Use data recovery software

Ransomware infections and Locky Ransomware aim to encrypt your files using an encryption algorithm which may be very difficult to decrypt. This is why we have suggested a data recovery method that may help you go around direct decryption and try to restore your files. Bear in mind that this method may not be 100% effective but may also help you a little or a lot in different situations.

1. Download the recommended Data Recovery software by clicking on the link underneath:

Simply click on the link and on the website menus on the top, choose Data Recovery - Data Recovery Wizard for Windows or Mac (depending on your OS), and then download and run the tool.


Locky Ransomware-FAQ

What is Locky Ransomware Ransomware?

Locky Ransomware is a ransomware infection - the malicious software that enters your computer silently and blocks either access to the computer itself or encrypt your files. 

Many ransomware viruses use sophisticated encryption algorithms to make your files inaccessible. The goal of ransomware infections is to demand that you pay a ransom payment to get access to your files back.

What Does Locky Ransomware Ransomware Do?

Ransomware in general is a malicious software that is designed to block access to your computer or files until a ransom is paid.

Ransomware viruses can also damage your system, corrupt data and delete files, resulting in the permanent loss of important files.

How Does Locky Ransomware Infect?

Via several ways.Locky Ransomware Ransomware infects computers by being sent via phishing emails, containing virus attachment. This attachment is usually masked as an important document, like an invoice, bank document or even a plane ticket and it looks very convincing to users.

Another way you may become a victim of Locky Ransomware is if you download a fake installer, crack or patch from a low reputation website or if you click on a virus link. Many users report getting a ransomware infection by downloading torrents.

How to Open .Locky Ransomware files?

You can't without a decryptor. At this point, the .Locky Ransomware files are encrypted. You can only open them once they are decrypted using a specific decryption key for the particular algorithm.

What to Do If a Decryptor Does Not Work?

Do not panic, and backup the files. If a decryptor did not decrypt your .Locky Ransomware files successfully, then do not despair, because this virus is still new.

Can I Restore ".Locky Ransomware" Files?

Yes, sometimes files can be restored. We have suggested several file recovery methods that could work if you want to restore .Locky Ransomware files. 

These methods are in no way 100% guaranteed that you will be able to get your files back. But if you have a backup, your chances of success are much greater.

How To Get Rid of Locky Ransomware Virus?

The safest way and the most efficient one for the removal of this ransomware infection is the use a professional anti-malware program.

It will scan for and locate Locky Ransomware ransomware and then remove it without causing any additional harm to your important .Locky Ransomware files.

Can I Report Ransomware to Authorities?

In case your computer got infected with a ransomware infection, you can report it to the local Police departments. It can help authorities worldwide track and determine the perpetrators behind the virus that has infected your computer.

Below, we have prepared a list with government websites, where you can file a report in case you are a victim of a cybercrime:

Cyber-security authorities, responsible for handling ransomware attack reports in different regions all over the world:

Germany - Offizielles Portal der deutschen Polizei

United States - IC3 Internet Crime Complaint Centre

United Kingdom - Action Fraud Police

France - Ministère de l'Intérieur

Italy - Polizia Di Stato

Spain - Policía Nacional

Netherlands - Politie

Poland - Policja

Portugal - Polícia Judiciária

Greece - Cyber Crime Unit (Hellenic Police)

India - Mumbai Police - CyberCrime Investigation Cell

Australia - Australian High Tech Crime Center

Reports may be responded to in different timeframes, depending on your local authorities.

Can You Stop Ransomware from Encrypting Your Files?

Yes, you can prevent ransomware. The best way to do this is to ensure your computer system is updated with the latest security patches, use a reputable anti-malware program and firewall, backup your important files frequently, and avoid clicking on malicious links or downloading unknown files.

Can Locky Ransomware Ransomware Steal Your Data?

Yes, in most cases ransomware will steal your information. It is a form of malware that steals data from a user's computer, encrypts it, and then demands a ransom in order to decrypt it.

In many cases, the malware authors or attackers will threaten to delete the data or publish it online unless the ransom is paid.

Can Ransomware Infect WiFi?

Yes, ransomware can infect WiFi networks, as malicious actors can use it to gain control of the network, steal confidential data, and lock out users. If a ransomware attack is successful, it could lead to a loss of service and/or data, and in some cases, financial losses.

Should I Pay Ransomware?

No, you should not pay ransomware extortionists. Paying them only encourages criminals and does not guarantee that the files or data will be restored. The better approach is to have a secure backup of important data and be vigilant about security in the first place.

What Happens If I Don't Pay Ransom?

If you don't pay the ransom, the hackers may still have access to your computer, data, or files and may continue to threaten to expose or delete them, or even use them to commit cybercrimes. In some cases, they may even continue to demand additional ransom payments.

Can a Ransomware Attack Be Detected?

Yes, ransomware can be detected. Anti-malware software and other advanced security tools can detect ransomware and alert the user when it is present on a machine.

It is important to stay up-to-date on the latest security measures and to keep security software updated to ensure ransomware can be detected and prevented.

Do Ransomware Criminals Get Caught?

Yes, ransomware criminals do get caught. Law enforcement agencies, such as the FBI, Interpol and others have been successful in tracking down and prosecuting ransomware criminals in the US and other countries. As ransomware threats continue to increase, so does the enforcement activity.

About the Locky Ransomware Research

The content we publish on SensorsTechForum.com, this Locky Ransomware how-to removal guide included, is the outcome of extensive research, hard work and our team’s devotion to help you remove the specific malware and restore your encrypted files.


How did we conduct the research on this ransomware?

Our research is based on an independent investigation. We are in contact with independent security researchers, and as such, we receive daily updates on the latest malware and ransomware definitions.

Furthermore, the research behind the Locky Ransomware ransomware threat is backed with VirusTotal and the NoMoreRansom project.

To better understand the ransomware threat, please refer to the following articles which provide knowledgeable details.


As a site that has been dedicated to providing free removal instructions for ransomware and malware since 2014, SensorsTechForum’s recommendation is to only pay attention to trustworthy sources.

How to recognize trustworthy sources:

  • Always check "About Us" web page.
  • Profile of the content creator.
  • Make sure that real people are behind the site and not fake names and profiles.
  • Verify Facebook, LinkedIn and Twitter personal profiles.

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