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Remove JuicyLemon Ransomware and Restore .id Encrypted Files

shutterstock-malwareFile encryption virus belonging to the id variants has been let loose to infect unsuspecting user. The malware is named JuicyLemon, and it belongs to the “id” ransomware viruses. The cyber-criminals behind JuicyLemon use a strong cipher to encode files on infected computers and for their safe decoding, they demand around 2.5 BTC, which is approximately 1000 euros. The virus uses a 7 number file extension added after every encrypted file which is a custom identification of the infected computer. Even though at the moment direct decryption is impossible we strongly advise users not to pay the ransom and try to restore their files using alternatives like the methods after this article until a decryptor is released.

Threat Summary

Name JuicyLemon
Type Ransomware
Short Description JuicyLemon is a file encoding virus which holds the files of the user as hostage and wants him to pay 1000 euros to get them back.
Symptoms A ransom note with instructions for paying the ransom shows as a “Read me now !.txt” file.
Distribution Method Spam Emails, Email Attachments, File Sharing Networks.
Detection Tool See If Your System Has Been Affected by JuicyLemon

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User Experience Join our forum to Discuss JuicyLemon Ransomware.

JuicyLemon Ransomware Strategy of Infection

So far, as reports by researchers indicated, JuicyLemon is spread via the notorious and extremely effective Angler Exploit Kit. However, the cyber-criminals behind it may use other methods as well.

To successfully penetrate the defenses of the systems it infects, JuicyLemon may typically act on the same escalated privilege level as the user. Once it obtains this privilege by most likely executing obfuscated processes that slips past any real-time antivirus shields.

However, the trick is to make the user execute the process. Typically for this to happen, JuicyLemon ransomware may use several malicious URLs, that may cause the drive-by download of a .js(JavaScript) file which is automatically executed and drops the payload. Another method of distribution is the widely used nowadays Exploit kits.

All of those may be distributed via spam e-mails featuring the web links along with a message that convinces users to click on them, for example:

spam-email-sensorstechforum

Another way of spreading may be on spam posts or comments on social media, like facebook, twitter or another service.

It is also not excluded that the malicious .exe file of the ransomware may be directly downloaded on the user PC by arriving in an archive downloaded from e-mails, suspicious third-party websites, and others.

JuicyLemon Ransomware – Activity

Once its malicious payload is dropped on the infected computer, it may be located in one of the following Windows folders, under the following names, for example:

commonly used file names and folders

Typically, JuicyLemon may create registry entries which will allow it to run on Windows startup. This happens by targeting the following Windows registry keys:

→ HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\RunOnce
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\RunOnce

After doing so, the ransomware may delete the shadow volume copies of the infected computer, eliminating any backup if present. This can happen by executing the vssadmin command with one of its parameters, for example:

Pic

JuicyLemon ransomware uses a strong cipher to encrypt the user’s files. It may look for files containing the most widely used file extensions and encode them:

→ “PNG .PSD .PSPIMAGE .TGA .THM .TIF .TIFF .YUV .AI .EPS .PS .SVG .INDD .PCT .PDF .XLR .XLS .XLSX .ACCDB .DB .DBF .MDB .PDB .SQL .APK .APP .BAT .CGI .COM .EXE .GADGET .JAR .PIF .WSF .DEM .GAM .NES .ROM .SAV CAD Files .DWG .DXF GIS Files .GPX .KML .KMZ .ASP .ASPX .CER .CFM .CSR .CSS .HTM .HTML .JS .JSP .PHP .RSS .XHTML. DOC .DOCX .LOG .MSG .ODT .PAGES .RTF .TEX .TXT .WPD .WPS .CSV .DAT .GED .KEY .KEYCHAIN .PPS .PPT .PPTX ..INI .PRF Encoded Files .HQX .MIM .UUE .7Z .CBR .DEB .GZ .PKG .RAR .RPM .SITX .TAR.GZ .ZIP .ZIPX .BIN .CUE .DMG .ISO .MDF .TOAST .VCD SDF .TAR .TAX2014 .TAX2015 .VCF .XML Audio Files .AIF .IFF .M3U .M4A .MID .MP3 .MPA .WAV .WMA Video Files .3G2 .3GP .ASF .AVI .FLV .M4V .MOV .MP4 .MPG .RM .SRT .SWF .VOB .WMV 3D .3DM .3DS .MAX .OBJ R.BMP .DDS .GIF .JPG ..CRX .PLUGIN .FNT .FON .OTF .TTF .CAB .CPL .CUR .DESKTHEMEPACK .DLL .DMP .DRV .ICNS .ICO .LNK .SYS .CFG” Source: Fileinfo.com

After the encryption process is complete, JuicyLemon may delete itself to prevent malware analysis. It leaves the encrypted files with a file extension containing unique number, the letters “id”, along with an e-mail address, and a bitcoin payment address, for example:

→ New Text Document.txt.1926452847_email1_support@juicylemon.biz_email2_provectus@protonmail.com_BitMessage_BM-NBRCUPTenKgYbLVCAfeVUHVsHFK6Ue2F

Before deletion the ransomware may send different information, such as the decryption key for the encoded files to its remote server, reported by Bleeping Computer researchers to be the following:

→ Beginbegone(.)com/777/index.php

It also drops a text, file called Read me now !.txt ,which contains the following ransom note:

→ “Hello! We inform you that all, absolutely all of your files are encrypted!
But do not despair. Decryption is not possible without our help, our help is not free and costs a certain amount of money.read-me-now-txt-juicy-ransomware-sensorstechforum
To begin the process of recovery your files you need to write us an email, attaching an example of an encrypted file.
– Our contacts for communication:
– Primary email: support@juicylemon.biz
– Additional email: provectus@protonmail.com
– Bitmessage: BM-NBRCUPTenKgYbLVCAfeVUHVsHFK6Ue2F
How To Use Bitmessage see https://youtu.be/ndqIffqCMaM
We encourage you to contact us for all three contacts!
– Very important:
Do not try to decrypt files by third-party decoders otherwise you will spoil files !
Be adequate in dealing with us and we will solve your problem.”

When the e-mail of the cyber-criminals has been used to contact them, they may reply with the following message:

→ “Hello! The cost of the decoder for you is 1000 (€) Euro in bitcoins, for a guarantee of existence the recovery program at us you can send the test file for decoding, after decoding of the test file we will send you requisites for payment of the decoder, and after payment the instruction on decoding and the decoder.”

Removing JuicyLemon Ransomware Completely and Restoring .id Encrypted Files

To be effective in the removal process of JuicyLemon Ransomware, we advise following the removal instructions which are provided for your below. In case you are having difficulties in manually discovering and deleting JuicyLemon, experts recommend using an advanced anti-malware tool to automatically find and remove the objects created by the ransomware on your computer.

After the ransomware is removed, you still have to cope with the encrypted files. We have provided below few universal tools and solutions, such as data recovery software which has helped several users restore multiple files encoded by JuicyLemon ransomware, according to reports at Bleeping Computer. However, we advise to also try the other methods, especially the Kaspersky Decryption software solutions.

Learn More about AES-128 Encryption

The Locky ransomware is known to encrypt file locations which usually contain documents, such as:

  • C:\Users\[UserName]\Documents
  • Desktop\MyDocs\Downloads
  • C:\Documents and Settings\Users\My Documents

For now, it is not known if Shadow Volume Copies are erased from the Windows operating system, but it is likely. So, after removing the ransomware, you should check the third section of the instructions written below for a few ways which can help you try to restore your files.

Remove Locky Ransomware and Restore .locky Encrypted Files

If you have been infected by Locky, you should have a bit of experience in removing malware. This ransomware could lock your files irreparably, so it is highly recommended that you act fast and follow the step-by-step instructions provided down here.

Manually delete JuicyLemon from your computer

Note! Substantial notification about the JuicyLemon threat: Manual removal of JuicyLemon requires interference with system files and registries. Thus, it can cause damage to your PC. Even if your computer skills are not at a professional level, don’t worry. You can do the removal yourself just in 5 minutes, using a malware removal tool.

1. Boot Your PC In Safe Mode to isolate and remove JuicyLemon files and objects
2.Find malicious files created by JuicyLemon on your PC
3.Fix registry entries created by JuicyLemon on your PC

Automatically remove JuicyLemon by downloading an advanced anti-malware program

1. Remove JuicyLemon with SpyHunter Anti-Malware Tool
2. Back up your data to secure it against infections and file encryption by JuicyLemon in the future
3. Restore files encrypted by JuicyLemon
Optional: Using Alternative Anti-Malware Tools

Vencislav Krustev

A network administrator and malware researcher at SensorsTechForum with passion for discovery of new shifts and innovations in cyber security. Strong believer in basic education of every user towards online safety.

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