THREAT REMOVAL

.BELGIAN_COCOA File Virus (Remove and Restore)

Article created to explain more about what is .BELGIAN_COCOA ransomware and how to remove it and restore encrypted files.

A ransomware infection, known as .BELGIAN_COCOA because of it’s file extension added to the encrypted files, has hit the wild, infecting multiple users all over the globe, starting with China. The virus encrypts the files on the compromised computers, altering their structure, which makes them no longer able to be opened. After doing so, .BELGIAN_COCOA drops a ransom note file, named “UNLOCK_guiDE.tXT” ransom note to demand from victims to pay a hefty ransom fee. The note is inn Chinese and asks to contact atlantis.cf@yandex.com.

Threat Summary

NameBELGIAN_COCOA
TypeRansomware
Short DescriptionThe ransomware encrypts files on your computer machine. Then it displays a ransom note in Chinese demanding a payoff in BitCoin.
SymptomsThe ransomware will encrypt your files and adds the .BELGIAN_COCOA file extension.
Distribution MethodSpam Emails, Email Attachments
Detection Tool See If Your System Has Been Affected by malware

Download

Malware Removal Tool

User ExperienceJoin Our Forum to Discuss BELGIAN_COCOA.
Data Recovery ToolWindows Data Recovery by Stellar Phoenix Notice! This product scans your drive sectors to recover lost files and it may not recover 100% of the encrypted files, but only few of them, depending on the situation and whether or not you have reformatted your drive.

How Does .BELGIAN_COCOA Spread

In order to infect a maximum amount of victims, the ransomware may be spread via the usage of multiple different types of files. These files may be of the following types:

→ .js, .wsf, .docm, .docx, .PDF, .exe, .vbs, .bat, .cmd

The files may be concealed as multiple different objects when you encounter them online:

  • Important documents, like invoices, receipts, banking statements, etc. Usually encountered with malicious e-mails.
  • Setups of programs that the user is trying to download and use for free form various suspicious sites.
  • Key generators or game cracks which are in fact the infection file.

Once the victim clicks on those files, he or she may encounter various different types of weird behavior on his/hers computer, varying from the screen freezing to the system slowing down. This is the initiation of the infection process by the .BELGIAN_COCOA virus.

.BELGIAN_COCOA File Virus – Main Activity

The activity of this ransomware virus is involved in it connecting to a command and control server from which it transfers information from your computer, such as:

  • Your IP address.
  • Your OS version.
  • Your MAC address.
  • Other system information.

The .BELGIAN_COCOA file virus also drops it’s payload by downloading it from the servers it connects to. The other scenario is if the malware is completely offline-based and directly extracts and starts it’s main malicious executable.

The primary objective of .BELGIAN_COCOA ransomware is to encrypt the files on the user PC. This is achieved by taking advantage of the administrator privileges of Windows. They allow the virus to modify multiple aspects of the OS. One of those aspects is the Windows Registry Editor which may be attacked by the ransomware virus to set registry entries for it’s malicious files to run on system startup. These registry entries may be set in the following sub-keys and if you locate them, you may find the actual location of the malicious files:

HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\RunOnce
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\RunOnce

After this, the .BELGIAN_COCOA ransomware virus may also execute administrative commands so that it deletes Windows shadow volume copies. Those commands are ran as administrator in Windows Command Prompt. They are also ran in the background while the victim does not realize what is going on. The commands may be the following:

→ process call create “cmd.exe /c vssadmin.exe delete shadows /all /quiet & bcdedit.exe /set {default} recoveryenabled no & bcdedit.exe /set {default} bootstatuspolicy ignoreallfailures

In addition to the activity of the .BELGIAN_COCOA ransomware infection is to focus on notifying you of the issue that is facing your computer and get you to pay the ransom. For this purpose, the malware drops a ransom note, named
UNLOCK_guiDE.txt written in Chinese:

您好,您的文件已经被加密。请不要求助于警察或防护软件,因为他们并不能帮助您解密文件。
我们还获取了部分有价值的数据在您的计算机上。
!解密方法:3天内支付2500人民币等价的比特币到地址1HPRcuSHAXFSaEuN9Jhe7RmVbv8oBdx16
!或按照以上价格支付等价的ZCash到地址t1bPWjxDoSrJzZD1PZfDCwbiMzpnQo5D7jo
(比特币Bitcoin和零币ZCash都是虚拟货币,详情请询问搜索引擎)
(比特币官网:Bitcoin.org)
(ZCash官网:Z.Cash)
!如果超过3天,则请您支付3500人民币等价的比特币
!!价格可以商量
我们是绝对不会类似WannaCry Ransomware,收钱不解锁
!!!如果您有疑虑,可以先为您解锁一批文件(通过邮箱发送)
!!!如果超过15天,我们将无法为您解锁
!!!并且您的数据会被公布。
您的ID:[redacted numbers].96-28504-10852-38972-19914-37721-28234
当您支付完成,请联系邮箱
atlantis.cf@yandex.com

atlantis_cf@protonmail.com
请发送付款记录/截图以及ID
当您支付完成,我们保证一定遵守承诺,为您解密。谢谢您。
!!!我们支持先解密3个文件(通过邮箱发送)!!!
!!!我们支持先解密后付款(以展示我们的信任)!!!
如果有任何疑问,请发送至邮箱
atlantis.cf@yandex.com

atlantis_cf@protonmail.com
支持的提问语言:英语(美国),俄语,西班牙语,中文(中国)
谢谢您的合作
您的语言:中文(中国)(不是您的语言?我们推荐:Google Translate)
Buying Bitcoin in China:
huobi.com
okcoin.com
btcchina.com
etc…
Buying Zcash in China:
yuanbao.com
yunbi.com
etc…
!China is a very great country!

.BELGIAN_COCOA File Virus – Encryption Process

The encryption process of the .BELGIAN_COCOA file virus is conducted in multiple stages. The preparation state, as described above is not only to ensure that the virus is not interrupted while it encrypts your files, but it also makes sure to minimize your chance of recovering those files. Then, the virus may get to the file scanning and encrypting stage. For this purpose, the .BELGIAN_COCOA file virus scans for specific file types to encrypt data. These types include file extensions associated with:

  • Documents.
  • Audio files.
  • Videos.
  • Virtual Drives.
  • Archives.

After the encryption process is completed, the files can no longer be opened. They contain the file extension of the virus and look like the following:

Remove .BELGIAN_COCOA File Ransomware and Restore Data

For the removal process of this virus, we strongly advise you to follow the instructions down below. They are specifically designed to help you get rid of the ransomware infection either manually or automatically. The ransomware infection also tampers with some important Windows objects, such as processes that may cause dysfunction in your Windows OS. This is the primary purpose why experts often advise to use a ransomware-specific tool for the removal process to be completed automatically. Such tool also ensures future protection.

In addition to taking advantage of this ransomware infection, we also recommend using multiple different types of file restoration methods. We have illustrated several of those in step “2. Restore files encrypted by .BELGIAN_COCOA Virus” below.

Avatar

Ventsislav Krastev

Ventsislav is a cybersecurity expert at SensorsTechForum since 2015. He has been researching, covering, helping victims with the latest malware infections plus testing and reviewing software and the newest tech developments. Having graduated Marketing as well, Ventsislav also has passion for learning new shifts and innovations in cybersecurity that become game changers. After studying Value Chain Management, Network Administration and Computer Administration of System Applications, he found his true calling within the cybersecrurity industry and is a strong believer in the education of every user towards online safety and security.

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Attention! SensorsTechForum strongly recommends that all malware victims should look for assistance only by reputable sources. Many guides out there claim to offer free recovery and decryption for files encrypted by ransomware viruses. Be advised that some of them may only be after your money.

As a site that has been dedicated to providing free removal instructions for ransomware and malware since 2014, SensorsTechForum’s recommendation is to only pay attention to trustworthy sources.

How to recognize trustworthy sources:

  • Always check "About Us" web page.
  • Profile of the content creator.
  • Make sure that real people are behind the site and not fake names and profiles.
  • Verify Facebook, LinkedIn and Twitter personal profiles.


OFFER

REMOVE IT NOW (PC)
with Anti-Malware
We recommend you to download SpyHunter and run free scan to remove all virus files on your PC. This saves you hours of time and effort compared to doing the removal yourself.
SpyHunter 5 free remover allows you, subject to a 48-hour waiting period, one remediation and removal for results found. Read EULA and Privacy Policy


Windows Mac OS X

How to Remove BELGIAN_COCOA from Windows.


Step 1: Boot Your PC In Safe Mode to isolate and remove BELGIAN_COCOA

OFFER

Manual Removal Usually Takes Time and You Risk Damaging Your Files If Not Careful!
We Recommend To Scan Your PC with SpyHunter

Keep in mind, that SpyHunter’s scanner is only for malware detection. If SpyHunter detects malware on your PC, you will need to purchase SpyHunter's malware removal tool to remove the malware threats. Read our SpyHunter 5 review. Click on the corresponding links to check SpyHunter's EULA, Privacy Policy and Threat Assessment Criteria

1. Hold Windows key() + R


2. The "Run" Window will appear. In it, type "msconfig" and click OK.


3. Go to the "Boot" tab. There select "Safe Boot" and then click "Apply" and "OK".
Tip: Make sure to reverse those changes by unticking Safe Boot after that, because your system will always boot in Safe Boot from now on.


4. When prompted, click on "Restart" to go into Safe Mode.


5. You can recognise Safe Mode by the words written on the corners of your screen.


Step 2: Uninstall BELGIAN_COCOA and related software from Windows

Here is a method in few easy steps that should be able to uninstall most programs. No matter if you are using Windows 10, 8, 7, Vista or XP, those steps will get the job done. Dragging the program or its folder to the recycle bin can be a very bad decision. If you do that, bits and pieces of the program are left behind, and that can lead to unstable work of your PC, errors with the file type associations and other unpleasant activities. The proper way to get a program off your computer is to Uninstall it. To do that:


1. Hold the Windows Logo Button and "R" on your keyboard. A Pop-up window will appear.


2. In the field type in "appwiz.cpl" and press ENTER.


3. This will open a window with all the programs installed on the PC. Select the program that you want to remove, and press "Uninstall"
Follow the instructions above and you will successfully uninstall most programs.


Step 3: Clean any registries, created by BELGIAN_COCOA on your computer.

The usually targeted registries of Windows machines are the following:

  • HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run
  • HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run
  • HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\RunOnce
  • HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\RunOnce

You can access them by opening the Windows registry editor and deleting any values, created by BELGIAN_COCOA there. This can happen by following the steps underneath:

1. Open the Run Window again, type "regedit" and click OK.


2. When you open it, you can freely navigate to the Run and RunOnce keys, whose locations are shown above.


3. You can remove the value of the virus by right-clicking on it and removing it.
Tip: To find a virus-created value, you can right-click on it and click "Modify" to see which file it is set to run. If this is the virus file location, remove the value.

IMPORTANT!
Before starting "Step 4", please boot back into Normal mode, in case you are currently in Safe Mode.
This will enable you to install and use SpyHunter 5 successfully.

Step 4: Scan for BELGIAN_COCOA with SpyHunter Anti-Malware Tool

1. Click on the "Download" button to proceed to SpyHunter's download page.


It is recommended to run a scan before purchasing the full version of the software to make sure that the current version of the malware can be detected by SpyHunter. Click on the corresponding links to check SpyHunter's EULA, Privacy Policy and Threat Assessment Criteria.


2. After you have installed SpyHunter, wait for it to update automatically.

SpyHunter5-update-2018


3. After the update process has finished, click on the 'Malware/PC Scan' tab. A new window will appear. Click on 'Start Scan'.

SpyHunter5-Free-Scan-2018


4. After SpyHunter has finished scanning your PC for any files of the associated threat and found them, you can try to get them removed automatically and permanently by clicking on the 'Next' button.

SpyHunter-5-Free-Scan-Next-2018

If any threats have been removed, it is highly recommended to restart your PC.

Step 5 (Optional): Try to Restore Files Encrypted by BELGIAN_COCOA.

Ransomware infections and BELGIAN_COCOA aim to encrypt your files using an encryption algorithm which may be very difficult to decrypt. This is why we have suggested a data recovery method that may help you go around direct decryption and try to restore your files. Bear in mind that this method may not be 100% effective but may also help you a little or a lot in different situations.

1. Download the reccomended Data Recovery software by clicking on the link underneath:

Simply click on the link and on the website menus on top, choose Data Recovery - Data Recovery Wizard for Windows or Mac (depending on your OS), and then download and run the tool.


Windows Mac OS X

Get rid of BELGIAN_COCOA from Mac OS X.


Step 1: Uninstall BELGIAN_COCOA and remove related files and objects

OFFER
Manual Removal Usually Takes Time and You Risk Damaging Your Files If Not Careful!
We Recommend To Scan Your Mac with SpyHunter for Mac
Keep in mind, that SpyHunter for Mac needs to purchased to remove the malware threats. Click on the corresponding links to check SpyHunter’s EULA and Privacy Policy


1. Hit the ⇧+⌘+U keys to open Utilities. Another way is to click on “Go” and then click “Utilities”, like the image below shows:


2. Find Activity Monitor and double-click it:


3. In the Activity Monitor look for any suspicious processes, belonging or related to BELGIAN_COCOA:

Tip: To quit a process completely, choose the “Force Quit” option.


4. Click on the "Go" button again, but this time select Applications. Another way is with the ⇧+⌘+A buttons.


5. In the Applications menu, look for any suspicious app or an app with a name, similar or identical to BELGIAN_COCOA. If you find it, right-click on the app and select “Move to Trash”.


6: Select Accounts, after which click on the Login Items preference. Your Mac will then show you a list of items that start automatically when you log in. Look for any suspicious apps identical or similar to BELGIAN_COCOA. Check the app you want to stop from running automatically and then select on the Minus (“-“) icon to hide it.


7: Remove any left-over files that might be related to this threat manually by following the sub-steps below:

  • Go to Finder.
  • In the search bar type the name of the app that you want to remove.
  • Above the search bar change the two drop down menus to “System Files” and “Are Included” so that you can see all of the files associated with the application you want to remove. Bear in mind that some of the files may not be related to the app so be very careful which files you delete.
  • If all of the files are related, hold the ⌘+A buttons to select them and then drive them to “Trash”.

In case you cannot remove BELGIAN_COCOA via Step 1 above:

In case you cannot find the virus files and objects in your Applications or other places we have shown above, you can manually look for them in the Libraries of your Mac. But before doing this, please read the disclaimer below:

Disclaimer! If you are about to tamper with Library files on Mac, be sure to know the name of the virus file, because if you delete the wrong file, it may cause irreversible damage to your MacOS. Continue on your own responsibility!

1: Click on "Go" and Then "Go to Folder" as shown underneath:

2: Type in "/Library/LauchAgents/" and click Ok:

3: Delete all of the virus files that have similar or the same name as BELGIAN_COCOA. If you believe there is no such file, do not delete anything.

You can repeat the same procedure with the following other Library directories:

→ ~/Library/LaunchAgents
/Library/LaunchDaemons

Tip: ~ is there on purpose, because it leads to more LaunchAgents.


Click the button below below to download SpyHunter for Mac and scan for BELGIAN_COCOA:


Download

SpyHunter for Mac



Step 3 (Optional): Try to Restore Files Encrypted by BELGIAN_COCOA.

Ransomware infections and BELGIAN_COCOA aim to encrypt your files using an encryption algorithm which may be very difficult to decrypt. This is why we have suggested a data recovery method that may help you go around direct decryption and try to restore your files. Bear in mind that this method may not be 100% effective but may also help you a little or a lot in different situations.

1. Download the reccomended Data Recovery software by clicking on the link underneath:

Simply click on the link and on the website menus on top, choose Data Recovery - Data Recovery Wizard for Windows or Mac (depending on your OS), and then download and run the tool.


BELGIAN_COCOA FAQ

What is BELGIAN_COCOA ransomware and how does it work?

BELGIAN_COCOA is a ransomware infection - the malicious software that enters your computer silently and blocks either access to the computer itself or encrypt your files.

Many ransomware viruses use sophisticated encryption algorithm how to make your files inaccessible. The goal of ransomware infections is to demand that you pay a ransom payment to get access to your files back.

How does BELGIAN_COCOA ransomware infect my computer?

Via several ways.BELGIAN_COCOA Ransomware infects computers by being sent via phishing e-mails, containing virus attachment.

This attachment is usually masked as an important document, like an invoice, bank document or even a plane ticket and it looks very convincing to users.

After you download and execute this attachment, a drive-by download occurs and your computer is infected with the ransomware virus.

Another way, you may become a victim of BELGIAN_COCOA is if you download a fake installer, crack or patch from a low reputation website or if you click on a virus link. Many users report getting a ransomware infection by downloading torrents.

How to open .BELGIAN_COCOA files?

You can't. At this point the .BELGIAN_COCOA files are encrypted. You can only open them once they are decrypted.

Decryptor did not decrypt my data. What now?

Do not panic and backup the files. If a decryptor did not decrypt your .BELGIAN_COCOA files successfully, then do not despair, because this virus is still new.

One way to restore files, encrypted by BELGIAN_COCOA ransomware is to use a decryptor for it. But since it's a new virus, advised that the decryption keys for it may not be out yet and available to the public. We will update this article and keep you posted as soon as this decryptor is released.

How Do I restore ".BELGIAN_COCOA" files (Other Methods)?

Yes, sometimes files can be restored. We have suggested several file recovery methods that could work if you want to restore .BELGIAN_COCOA files.

These methods are in no way 100% guarantee that you will be able to get your files back. But if you have a backup, your chances of success are much greater.

How do I get rid of BELGIAN_COCOA ransomware virus?

The safest way and the most efficient one for the removal of this ransomware infection is the use a professional anti malware software. It will scan for and locate BELGIAN_COCOA ransomware and then remove it without causing any additional harm to your important .BELGIAN_COCOA files.

Also, keep in mind that viruses like BELGIAN_COCOA ransomware also install Trojans and keyloggers that can steal your passwords and accounts. Scanning your computer with an anti-malware software will make sure that all of these virus components are removed and your computer is protected in the future.

What to Do If nothing works?

There is still a lot you can do. If none of the above methods seem to work for you, then try these methods:

  • Try to find a safe computer from where you can can login on your own line accounts like One Drive, iDrive, Google Drive and so on.
  • Try to contact your friends, relatives and other people so that they can check if they have some of your important photos or documents just in case you sent them.
  • Also, check if some of the files that were encrypted it can be re-downloaded from the web.
  • Another clever way to get back some of your files is to find another old computer, a flash drive or even a CD or a DVD where you may have saved your older documents. You might be surprised what will turn up.
  • You can also go to your email account to check if you can send any attachments to other people. Usually what is sent the email is saved on your account and you can re-download it. But most importantly, make sure that this is done from a safe computer and make sure to remove the virus first.

More tips you can find on our forums, where you can also asks any questions about your ransomware problem.

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