This article will help you to remove the .email@example.com File Virus (Jigsaw ransomware) fully. Follow the ransomware removal instructions given at the end of the article.
The .firstname.lastname@example.org File Virus is a part of the Jigsaw ransomware family. The cryptovirus uses the source code of the original one. Jigsaw has a list with around 126 file extensions that seeks to encrypt. All of the files which will get encrypted will receive the extension .email@example.com appended to them. Afterward, a ransom note message will be displayed demanding 100 US dollars in Bitcoin as a ransom sum.
|Namefirstname.lastname@example.org File Virus|
|Short Description||The ransomware will encrypt your files and display a screen with the ransom note, which might be themed around the movie “SAW”.|
|Symptoms||The ransomware will encrypt files by placing the .email@example.com extension to all of them.|
|Distribution Method||Spam Emails, Email Attachments|
|Detection Tool|| See If Your System Has Been Affected by .firstname.lastname@example.org File Virus |
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|User Experience||Join Our Forum to Discuss .email@example.com File Virus.|
.firstname.lastname@example.org File Virus (Jigsaw) – Infection
Jigsaw ransomware could infect computers using different methods for spreading that infection. Spam e-mails could be spreading its payload dropper. Those types of emails will try to convince you that something important is attached as a file to that e-mail. In actuality, the attachment will look like a legitimate document or one that is archived, but it is a file containing a malicious script. If you open that file, it will launch the payload for the ransomware. You can preview the analysis of one such file on the VirusTotal service:
Jigsaw ransomware might be using other methods for spreading, like putting the payload file dropper via social media and file-sharing sites. Freeware applications which roam the Internet could be presented as useful but also could hide the malicious files of this virus. Refrain from opening files after you download them, especially if they come from unverified sources, such as links and e-mails. First, you should scan these files with a security tool, and also make sure to check their sizes and signatures for anything that seems unusual. You should read the ransomware preventing tips topic in the forum.
.email@example.com File Virus (Jigsaw) – Details
The Jigsaw ransomware ransomware virus keeps on appearing on the radar of malware researchers. This variant displays a ransom note and might be themed around the Jigsaw character from the movie series “SAW” as its original variant did.
Files that get created by the ransomware are the following ones:
- C:\Documents and Settings\Administrator\Application Data\Frfx\firefox.exe
- C:\Documents and Settings\Administrator\Local Settings\Application Data\Drpbx\drpbx.exe
When the Jigsaw virus is executed, it will modify an existing entry in the Windows Registry or create a new one to achieve persistence. That registry entry makes the malware to automatically execute with each boot of the Windows operating system. Afterward, your files will get encrypted, and receive the same extension.
The created registry keys are the following:
\REGISTRY\USER\S-1-5-21-1482476501-1645522239-1417001333-500\Software\Microsoft\Windows\ShellNoRoam\MUICache\C:\Documents and Settings\Administrator\Local Settings\Application Data\Drpbx\drpbx.exe
As you can see two new processes are created and the virus is trying to trick you that is Mozilla Firefox process running, which is taking your computer resources.
Usually, what comes next is a window popping up on your screen that shows the Jigsaw character and text being typed out with green letters. That text is the ransom message with information and instructions for payment.
The Jigsaw ransomware scares you that it will delete files from your PC every hour until you pay and there is nothing else that you can do to prevent that. But you should NOT under any circumstances pay the ransom as the note is lying to you – the virus is decryptable. Supporting cybercriminals is a bad idea as that will only motivate them to do more criminal acts.
.firstname.lastname@example.org File Virus (Jigsaw) – Encryption
A decrypter tool might be made to decrypt files locked by this ransomware threat.
In case the cryptovirus follows the encryption process of the original ransomware, the list with 126 file extensions that will become encrypted will look like the following:
→.3dm, .3g2, .3gp, .7zip, .aaf, .accdb, .aep, .aepx, .aet, .ai, .aif, .as, .as.txt, .as3, .asf, .asp, .asx, .avi, .bmp, .c, .class, .cpp, .cs, .csv, .dat, .db, .dbf, .doc, .docb, .docm, .docx, .dot, .dotm, .dotx, .dwg, .dxf, .dxf.c, .efx, .eps, .fla, .flv, .gif, .h, .idml, .iff, .indb, .indd, .indl, .indt, .inx, .jar, .java, .jpeg, .jpg, .js, .m3u, .m3u8, .m4u, .max, .mdb, .mid, .mkv, .mov, .mp3, .mp4, .mpa, .mpeg, .mpg, .msg, .pdb, .pdf, .php, .plb, .pmd, .png, .pot, .potm, .potx, .ppam, .ppj, .pps, .ppsm, .ppsx, .ppt, .pptm, .pptx, .prel, .prproj, .ps, .psd, .py, .ra, .rar, .raw, .rb, .rtf, .sdf, .ses, .sldm, .sldx, .sql, .svg, .swf, .tif, .txt, .vcf, .vob, .wav, .wma, .wmv, .wpd, .wps, .xla, .xlam, .xll, .xlm, .xls, .xlsb, .xlsm, .xlsx, .xlt, .xltm, .xltx, .xlw, .xml, .xqx, .zip
The list with the file extensions for encryptions will be updated with if new information is found about it. The encrypted files will have the .email@example.com extension appended to them, after their file name.
The Jigsaw ransomware could be set to erase all the Shadow Volume Copies from the Windows operating system with the help of the following command:
→vssadmin.exe delete shadows /all /Quiet
In case the command stated above is executed that would make the encryption process even more efficient as it will eliminate one of the possible ways for restoring your data. If your computer machine was infected with this ransomware and your files are locked, read on through to find out how you could potentially recover your data.
Remove Jigsaw Ransomware and Restore .firstname.lastname@example.org Files
If your computer got infected with the Jigsaw ransomware virus, you should have a bit of experience in removing malware. You should get rid of this ransomware as quickly as possible before it can have the chance to spread further and infect other computers. You should remove the ransomware and follow the step-by-step instructions guide provided below.