In this article, you will find more information about Crown ransomware as well as a step-by-step guide on how to remove malicious files from the infected system and how to potentially recover encrypted .crown files.
Crown Ransomware Virus
In the unfortunate event, that you find all your valuable files locked and renamed with the malicious extension .crown then we have some bad news for you. Your PC has been infected with Dharma ransomware. The name of the threat – Crown ransomware comes from the associated extension. As a typical data locker ransomware, it interferes with essential computer system settings in order to encrypt personal files and extort a ransom fee from its victims. The threat is lurking across the web in active spread campaigns. Its malicious payload file may appear in the form of a software update, software package, email attachment, advertisement, or link on social media posts.
When started on a target computer operating system, Crown ransomware initiates a complex attack that seriously damages system security. One of the main goals of the ransomware is to reach personal files so that it can encrypt them. By doing this Crown limits users’ access to their valuable data. Another purpose of Crown virus is to request a ransom fee for the recovery of .crown files. That’s why it drops a ransom message and alters certain registry entries that load the message on the screen.
|Short Description||A data locker ransomware designed to damage computer systems and encrypt valuable personal fles.|
|Symptoms||Important files are locked and renamed with a string of a few extensions. The last extension is .crown
Ransom message insists on ransom payment.
|Distribution Method||Spam Emails, Email Attachments|
See If Your System Has Been Affected by malware
Malware Removal Tool
|User Experience||Join Our Forum to Discuss Crown.|
|Data Recovery Tool||Windows Data Recovery by Stellar Phoenix Notice! This product scans your drive sectors to recover lost files and it may not recover 100% of the encrypted files, but only few of them, depending on the situation and whether or not you have reformatted your drive.|
Crown Ransomware – Distribution and Impact
The Crown ransomware is a newly discovered cryptovirus based on the code of Dharma ransomware. Similar to its predecessors, the threat has been released in the wild with the help of shady techniques like malspam, malvertising, freeware installers, fake software update notifications, and corrupted web pages. The most preferred spread method is malspam. It is realized via massive email spam campaigns that attempt to deliver malicious code on targeted PCs.
You should look for specific traits that will help you catch a malicious spam email before it gets too late. Trait number one – attachment. Trait number two – URL address, in-text link or another clickable form that will open a tab in your browser. Trait number three – strange email address accompanied by the name of a representative of a well-known company. If any of the email elements seem unusual or suspicious, you should refrain from any interactions. A quick security check of the attached files and presented links in online services like VirusTotal can help you prevent your PC from being infected with nasty malware like Crown.
What happens when the activation file of Crown virus starts on the computer operating system is a long sequence of malicious processes. The completion of these processes enable the ransomware to evade detection, misuse main system functionalities and eventually encode valuable personal files.
As a part of Dharma ransomware family, Crown virus encrypts target files by utilizing the strong cipher algorithm AES. The encryption process is done via a built-in cipher module that scans all drives for certain types of target files.
Due to the complexity of applied changes, encrypted files remain inaccessible until their code is reverted back to its original state. Unfortunately, you may not be able to view the information stored by the following files of yours:
- Audio files
- Video files
- Document files
- Image files
- Backup files
- Banking credentials, etc
Each encrypted file receives the extension .crown appended to its original name. Additionally, you could see the email address email@example.com as an extension. This email address is associated with cybercriminals who stand behind Crown ransomware attacks. It could be also noticed in the ransom message that appears at the end of the infection process:
YOUR FILES ARE ENCRYPTED
Don’t worry,you can return all your files!
If you want to restore them, follow this link:email firstname.lastname@example.org YOUR ID 1E857D00
If you have not been answered via the link within 12 hours, write to us by e-mail:email@example.com
Do not rename encrypted files.
Do not try to decrypt your data using third party software, it may cause permanent data loss.
Decryption of your files with the help of third parties may cause increased price (they add their fee to our) or you can become a victim of a scam.
Another text file named FILES ENCRYPTED.txt is dropped on the system as well. Its content reads:
all your data has been locked us
You want to return?
write email firstname.lastname@example.org
We know that you need to restore .crown files but we recommend that you refrain from transferring money to cybercriminals. Otherwise, you risk losing both your valuable files and money.
For the sake of your security, it is advisable to clean your infected computer from present malicious files and consider the help of alternative data recovery methods.
Remove Crown Virus (Dharma Ransomware)
The so-called Crown ransomware virus is a threat with highly complex code that heavily damages both essential system settings and valuable data. So the only way to use your infected system securely again is to remove all malicious files and objects created by the ransomware. For the purpose, you could follow our step-by-step removal guide.
In the event that you want to attempt to restore .crown files with the help of alternative data recovery methods, do check step four – Try to Restore files encrypted by Crown. We remind you to back up all encrypted files to an external drive before the recovery process.
- Guide 1: How to Remove Crown from Windows.
- Guide 2: Get rid of Crown on Mac OS X.
- Guide 3: Remove Crown in Google Chrome.
- Guide 4: Erase Crown from Mozilla Firefox.
- Guide 5: Uninstall Crown from Microsoft Edge.
- Guide 6: Remove Crown from Safari.
- Guide 7: Eliminate Crown from Internet Explorer.
- Guide 8: Disable Crown Push Notifications in Your Browsers.
About the Crown Research
The content we publish on SensorsTechForum.com, this Crown how-to removal guide included, is the outcome of extensive research, hard work and our team’s devotion to help you remove the specific, adware-related problem, and restore your browser and computer system.
How did we conduct the research on Crown?
Please note that our research is based on independent investigation. We are in contact with independent security researchers, thanks to which we receive daily updates on the latest malware, adware, and browser hijacker definitions.
Furthermore, the research behind the Crown threat is backed with VirusTotal https://www.virustotal.com/gui/home/upload.
To better understand this online threat, please refer to the following articles which provide knowledgeable details.
1.Browser Redirect – What Is It?
2.Adware Is Malicious, and It Uses Advanced Techniques to Infect
3.The Thin Red Line Between Potentially Unwanted Programs and Malware
4.The Pay-Per-Install Affiliate Business – Making Millions out of Adware
5.Malicious Firefox Extensions Installed by 455,000 Users Blocked Updates
How to Remove Crown from Windows.
Step 1: Boot Your PC In Safe Mode to isolate and remove Crown
Step 2: Uninstall Crown and related software from Windows
Here is a method in few easy steps that should be able to uninstall most programs. No matter if you are using Windows 10, 8, 7, Vista or XP, those steps will get the job done. Dragging the program or its folder to the recycle bin can be a very bad decision. If you do that, bits and pieces of the program are left behind, and that can lead to unstable work of your PC, errors with the file type associations and other unpleasant activities. The proper way to get a program off your computer is to Uninstall it.
Step 3: Clean any registries, created by Crown on your computer.
The usually targeted registries of Windows machines are the following:
You can access them by opening the Windows registry editor and deleting any values, created by Crown there. This can happen by following the steps underneath:
1. Open the Run Window again, type "regedit" and click OK.
2. When you open it, you can freely navigate to the Run and RunOnce keys, whose locations are shown above.
3. You can remove the value of the virus by right-clicking on it and removing it.
Step 4: Scan for Crown with SpyHunter Anti-Malware Tool
1. Click on the "Download" button to proceed to SpyHunter's download page.
2. After you have installed SpyHunter, wait for it to update automatically.
3. After the update process has finished, click on the 'Malware/PC Scan' tab. A new window will appear. Click on 'Start Scan'.
4. After SpyHunter has finished scanning your PC for any files of the associated threat and found them, you can try to get them removed automatically and permanently by clicking on the 'Next' button.
Video Removal Guide for Crown (Windows).
Get rid of Crown from Mac OS X.
Step 1: Uninstall Crown and remove related files and objects
1.Hit the ⇧+⌘+U keys to open Utilities. Another way is to click on “Go” and then click “Utilities”, like the image below shows:
2. Find Activity Monitor and double-click it:
3.In the Activity Monitor look for any suspicious processes, belonging or related to Crown:
4.Click on the "Go" button again, but this time select Applications. Another way is with the ⇧+⌘+A buttons.
5.In the Applications menu, look for any suspicious app or an app with a name, similar or identical to Crown. If you find it, right-click on the app and select “Move to Trash”.
6: Select Accounts, after which click on the Login Items preference.
Your Mac will then show you a list of items that start automatically when you log in. Look for any suspicious apps identical or similar to Crown. Check the app you want to stop from running automatically and then select on the Minus (“-“) icon to hide it.
7: Remove any left-over files that might be related to this threat manually by following the sub-steps below:
- Go to Finder.
- In the search bar type the name of the app that you want to remove.
- Above the search bar change the two drop down menus to “System Files” and “Are Included” so that you can see all of the files associated with the application you want to remove. Bear in mind that some of the files may not be related to the app so be very careful which files you delete.
- If all of the files are related, hold the ⌘+A buttons to select them and then drive them to “Trash”.
In case you cannot remove Crown via Step 1 above:
In case you cannot find the virus files and objects in your Applications or other places we have shown above, you can manually look for them in the Libraries of your Mac. But before doing this, please read the disclaimer below:
1: Click on "Go" and Then "Go to Folder" as shown underneath:
2: Type in "/Library/LauchAgents/" and click Ok:
3: Delete all of the virus files that have similar or the same name as Crown. If you believe there is no such file, do not delete anything.
You can repeat the same procedure with the following other Library directories:
Tip: ~ is there on purpose, because it leads to more LaunchAgents.
Step 2: Scan for and remove Crown files from your Mac
When you are facing problems on your Mac as a result of unwanted scripts and programs such as Crown, the recommended way of eliminating the threat is by using an anti-malware program. SpyHunter for Mac offers advanced security features along with other modules that will improve your Mac’s security and protect it in the future.
Video Removal Guide for Crown (Mac)
Remove Crown from Google Chrome.
Step 1: Start Google Chrome and open the drop menu
Step 2:Move the cursor over "Tools" and then from the extended menu choose "Extensions"
Step 3: From the opened "Extensions" menu locate the unwanted extension and click on its "Remove" button.
Step 4: After the extension is removed, restart Google Chrome by closing it from the red "X" button at the top right corner and start it again.
Erase Crown from Mozilla Firefox.
Step 1: Start Mozilla Firefox. Open the menu window
Step 2: Select the "Add-ons" icon from the menu.
Step 3: Select the unwanted extension and click "Remove"
Step 4: After the extension is removed, restart Mozilla Firefox by closing it from the red "X" button at the top right corner and start it again.
Uninstall Crown from Microsoft Edge.
Step 1: Start Edge browser.
Step 2: Open the drop menu by clicking on the icon at the top right corner.
Step 3: From the drop menu select "Extensions".
Step 4: Choose the suspected malicious extension you want to remove and then click on the gear icon.
Step 5: Remove the malicious extension by scrolling down and then clicking on Uninstall.
Remove Crown from Safari.
Step 1: Start the Safari app.
Step 2: After hovering your mouse cursor to the top of the screen, click on the Safari text to open its drop down menu.
Step 3: From the menu, click on "Preferences".
Step 4: After that, select the 'Extensions' Tab.
Step 5: Click once on the extension you want to remove.
Step 6: Click 'Uninstall'.
A pop-up window will appear asking for confirmation to uninstall the extension. Select 'Uninstall' again, and the Crown will be removed.
Eliminate Crown from Internet Explorer.
Step 1: Start Internet Explorer.
Step 2: Click on the gear icon labeled 'Tools' to open the drop menu and select 'Manage Add-ons'
Step 3: In the 'Manage Add-ons' window.
Step 4: Select the extension you want to remove and then click 'Disable'. A pop-up window will appear to inform you that you are about to disable the selected extension, and some more add-ons might be disabled as well. Leave all the boxes checked, and click 'Disable'.
Step 5: After the unwanted extension has been removed, restart Internet Explorer by closing it from the red 'X' button located at the top right corner and start it again.
Remove Push Notifications caused by Crown from Your Browsers.
Turn Off Push Notifications from Google Chrome
To disable any Push Notices from Google Chrome browser, please follow the steps below:
Step 1: Go to Settings in Chrome.
Step 2: In Settings, select “Advanced Settings”:
Step 3: Click “Content Settings”:
Step 4: Open “Notifications”:
Step 5: Click the three dots and choose Block, Edit or Remove options:
Remove Push Notifications on Firefox
Step 1: Go to Firefox Options.
Step 2: Go to “Settings”, type “notifications” in the search bar and click "Settings":
Step 3: Click “Remove” on any site you wish notifications gone and click “Save Changes”
Stop Push Notifications on Opera
Step 1: In Opera, press ALT+P to go to Settings.
Step 2: In Setting search, type “Content” to go to Content Settings.
Step 3: Open Notifications:
Step 4: Do the same as you did with Google Chrome (explained below):
Eliminate Push Notifications on Safari
Step 1: Open Safari Preferences.
Step 2: Choose the domain from where you like push pop-ups gone and change to "Deny" from "Allow".
What is Crown?
The Crown threat is adware or browser redirect virus. It may slow your computer down siginficantly and display advertisements. The main idea is for your information to likely get stolen or more ads to appear on your device.
The creators of such unwanted apps work with pay-per-click schemes to get your computer to visit risky or different types of websites that may generate them funds. This is why they do not even care what types of websites show up on the ads. This makes their unwanted software indirectly risky for your OS.
What are the symptoms of Crown?
There are several symptoms to look for when this particular threat and also unwanted apps in general are active:
Symptom #1: Your computer may become slow and has poor performance in general.
Symtpom #2: You have toolbars, add-ons or extensions on your web browsers that you don't remember adding.
Symptom #3: You see all types of ads, like ad-supported search results, pop-ups and redirects to randomly appear.
Symptom #4: You see installed apps on your Mac running automatically and you do not remember installing them.
Symptom #5: You see suspicious processes running in your Task Manager.
If you see one or more of those symptoms, then security experts reccomend that you check your computer for viruses.
What types of Unwanted Programs are there?
According to most malware researchers and cyber-security experts, the threats that can currently affect your Mac can be the following types:
- Rogue Antivirus programs.
- Browser hijackers.
- Fake optimizers.
What to do if I have a "virus" like Crown?
Do not panic! You can easily get rid of most adware or unwanted program threats by firstly isolating them and then removing them from your browser and computer. One reccomended way to do that is by using a reputable malware removal software that can take care of the removal automatically for you. There are many anti-malware apps out there that you can choose from. SpyHunter is one of the reccomended anti-malware apps, that can scan your computer for free and detect any viruses, tracking cookies and unwanted adware apps and eliminate them quickly. This saves time when compared to doing the removal manually.
How to secure my passwords and other data from Crown?
With few simple actions. First and foremost, it is imperative that you follow these steps:
Step 1: Find a safe computer and connect it to another network, not the one that your Mac was infected in.
Step 2: Change all of your passwords, starting from your e-mail passwords.
Step 3: Enable two-factor authentication for protection of your important accounts.
Step 4: Call your bank to change your credit card details (secret code, etc.) if you have saved your credit card for online shopping or have done online activiites with your card.
Step 5: Make sure to call your ISP (Internet provider or carrier) and ask them to change your IP address.
Step 6: Change your Wi-Fi password.
Step 7: (Optional): Make sure to scan all of the devices connected to your network for viruses and repeat these steps for them if they are affected.
Step 8: Install anti-malware software with real-time protection on every device you have.
Step 9: Try not to download software from sites you know nothing about and stay away from low-reputation websites in general.
If you follow these reccomendations, your network and all devices will become significantly more secure against any threats or information invasive software and be virus free and protected in the future too.
More tips you can find on our website, where you can also ask any questions and comment underneath the articles about your computer problems. We will try to respond as fast as possible.