THREAT REMOVAL

.crptd File Virus – Remove and Restore Files

This post has been created to show you (i) how to remove Naampa ransomware virus from your computer and (ii) how to restore .crptd files.

A ransomware virus, known as Naampa ransomware has been spotted to encrypt important files in the computers it infects, adding the .crptd file extension after their file names. The virus aims to drop it’s ransom note, named !—-README—-!.jpg which notifies the victims that their files are encrypted via RSA-2048 encryption algorithm and they must contact the crooks via TOR browser and make a ransom payment in return for their files. If you have become an unfortunate victim of the .crptd file virus, we advise reading the following material.

Threat Summary

Name.crptd
TypeRansomware, Cryptovirus
Short DescriptionEncrypts the files on your computer possibly with RSA-2048 and then demands a ransom payoff to get them back.
SymptomsFiles are encrypted with an added .crptd file extension to them. A ransom note, named !—-README—-!.jpg Is added to the infected computer.
Distribution MethodSpam Emails, Email Attachments, Executable files
Detection Tool See If Your System Has Been Affected by malware

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Malware Removal Tool

User ExperienceJoin Our Forum to Discuss .crptd.
Data Recovery ToolWindows Data Recovery by Stellar Phoenix Notice! This product scans your drive sectors to recover lost files and it may not recover 100% of the encrypted files, but only few of them, depending on the situation and whether or not you have reformatted your drive.

Naampa .crptd Virus – How Did I Get Infected With It

The primary infection method of viruses like the Naampa .crptd ransomware is via e-mail. Since this virus is primarily written in Russian language, the cyber-criminals may have targeted widely used e-mail providers such as mail.ru accounts. The spam messages distributing the .crptd virus may have e-mail attachments which aim for one thing and one thing only – to trick you into opening the attachment.

The attachments are created with the one and only purpose to deceive victims into opening them. They often pretend to be invoices, receipts, bank statements. The most aggressive ones even claim that there is a suspicious activity on your bank account to get you to open the e-mail attachments embedded. Here is an example of such message:

Besides this main method by which over 80% of ransomware viruses are spread, the Naampa virus may also exist in an uploaded form on suspicious websites. It may pose as a fake setup, fraudulent system update, fake game crack or program activator, etc.

More Information About .crptd File Virus

After you have clicked on the malicious attachment, it may infect your computer by connecting to a remote location and using unsecured port to download the malicious payload of the .crpd threat. It consists primarily of the following files;

  • naampa.exe
  • Mmspert.exe
  • Key.res
  • PH0246U.BMP
  • !—-README—-!.jpg

The key.res and the “read me” file are located in the default documents of your profile folder, whereas the naampa.exe and mmspert.exe files may be located in other system folders, among which are:

  • %AppData%
  • %Roaming%
  • %Local%
  • %LocalLow%
  • %Temp%

Even though it has not been confirmed, the .crptd file virus may extract other files that may be under random names, called modules and these may also be located in the abovementioned folders. To download the payload, the malware may use the following domain:

→ schemas.openxmlformats.org/drawingml/2006/main
n3r2kuzhw2h7x6j5.onion

When you enter the second address, which is also featured in the ransom note, you are taken to the primary web page of the virus, which provides the e-mail of the cyber-criminals, which is:

→ unlckr@protonmail.com

Among the activities of the .crptd ransomware virus is to delete the shadow volume copies of the infected computer. This happens by executing a hidden command on your computer without you even noticing. The command is the following:

→ vssadmin.exe delete shadows /all /quiet

This command may not be noticed by the victim and it may also be accompanied by other commands that may disable system recovery as well as shut down Windows Backup Service.

The main ransom note of the !—-README—-!.jpg file has been created with a Russian ransom note in general and it translates to the following message:

“Your files are encrypted using the RSA-2048 algorithm.
If you want to return them, send one of the encrypted files and key.res file to e-mail:
unlckr@protonmail.com
If you do not receive a reply within 24 hours or the letter is returned with an error, then download from the site www.torproject.com browser TOR and with his help go to the site
n3r2kuzhw2h7x6j5.onion – there will be specified a valid mailbox.
Attempts to repair files yourself can irrevocably ruin them!”

How Does Naampa Ransomware Encrypt Files

For the encryption process, the .crptd file virus claims to use RSA-2048 encryption algorithm, which is a strong and stable cipher and it’s core competence is that it generates set of private and public decryption key. Each of the keys the .crptd ransomware has generated is unique, meaning that if there is no decryption flaw which can allow for researchers to discover a master key, it may take years to get your files restored back to normal.

The files which are targeted by the .crptd file virus may have the following file extensions:

→ “PNG .PSD .PSPIMAGE .TGA .THM .TIF .TIFF .YUV .AI .EPS .PS .SVG .INDD .PCT .PDF .XLR .XLS .XLSX .ACCDB .DB .DBF .MDB .PDB .SQL .APK .APP .BAT .CGI .COM .EXE .GADGET .JAR .PIF .WSF .DEM .GAM .NES .ROM .SAV CAD Files .DWG .DXF GIS Files .GPX .KML .KMZ .ASP .ASPX .CER .CFM .CSR .CSS .HTM .HTML .JS .JSP .PHP .RSS .XHTML. DOC .DOCX .LOG .MSG .ODT .PAGES .RTF .TEX .TXT .WPD .WPS .CSV .DAT .GED .KEY .KEYCHAIN .PPS .PPT .PPTX ..INI .PRF .HQX .MIM .UUE .7Z .CBR .DEB .GZ .PKG .RAR .RPM .SITX .TAR.GZ .ZIP .ZIPX .BIN .CUE .DMG .ISO .MDF .TOAST .VCD SDF .TAR .TAX2014 .TAX2015 .VCF .XML Audio Files .AIF .IFF .M3U .M4A .MID .MP3 .MPA .WAV .WMA Video Files .3G2 .3GP .ASF .AVI .FLV .M4V .MOV .MP4 .MPG .RM .SRT .SWF .VOB .WMV 3D .3DM .3DS .MAX .OBJ R.BMP .DDS .GIF .JPG ..CRX .PLUGIN .FNT .FON .OTF .TTF .CAB .CPL .CUR .DESKTHEMEPACK .DLL .DMP .DRV .ICNS .ICO .LNK .SYS .CFG”Source:fileinfo.com

After this has occurred, the ransomware virus adds the .crptd file extension to the encrypted files. They begin to appear like the following:

Remove .crptd File Virus you’re your Computer and Restore Data

If you are a victim of the .crptd file virus, we advise you to go ahead and backup all your encrypted files for if a decrypter is released in the future. Then you can proceed to contain the damage done by this infection by removing it. This is achievable by following the removal instructions for .crptd file virus below. They are specifically designed to help you delete this virus either manually or automatically. Since the .crptd file virus tampers with key components of Windows, we recommend users to download and install the proper anti-malware software to fully remove the .crptd ransomware from your computer.

After the virus has been removed, to help you restore as many files as you can, we have designed alternative instructions under the name “Restore files encrypted by .crptd File Virus” below. They are some indirect methods with which you can recover at least some of your files. But make sure to first make a backup and try them at your own risk with copies of your files.

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Ventsislav Krastev

Ventsislav is a cybersecurity expert at SensorsTechForum since 2015. He has been researching, covering, helping victims with the latest malware infections plus testing and reviewing software and the newest tech developments. Having graduated Marketing as well, Ventsislav also has passion for learning new shifts and innovations in cybersecurity that become game changers. After studying Value Chain Management, Network Administration and Computer Administration of System Applications, he found his true calling within the cybersecrurity industry and is a strong believer in the education of every user towards online safety and security.

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Attention! SensorsTechForum strongly recommends that all malware victims should look for assistance only by reputable sources. Many guides out there claim to offer free recovery and decryption for files encrypted by ransomware viruses. Be advised that some of them may only be after your money.

As a site that has been dedicated to providing free removal instructions for ransomware and malware since 2014, SensorsTechForum’s recommendation is to only pay attention to trustworthy sources.

How to recognize trustworthy sources:

  • Always check "About Us" web page.
  • Profile of the content creator.
  • Make sure that real people are behind the site and not fake names and profiles.
  • Verify Facebook, LinkedIn and Twitter personal profiles.


OFFER

REMOVE IT NOW (PC)
with Anti-Malware
We recommend you to download SpyHunter and run free scan to remove all virus files on your PC. This saves you hours of time and effort compared to doing the removal yourself.
SpyHunter 5 free remover allows you, subject to a 48-hour waiting period, one remediation and removal for results found. Read EULA and Privacy Policy


Windows Mac OS X

How to Remove .crptd from Windows.


Step 1: Boot Your PC In Safe Mode to isolate and remove .crptd

OFFER

Manual Removal Usually Takes Time and You Risk Damaging Your Files If Not Careful!
We Recommend To Scan Your PC with SpyHunter

Keep in mind, that SpyHunter’s scanner is only for malware detection. If SpyHunter detects malware on your PC, you will need to purchase SpyHunter's malware removal tool to remove the malware threats. Read our SpyHunter 5 review. Click on the corresponding links to check SpyHunter's EULA, Privacy Policy and Threat Assessment Criteria

1. Hold Windows key() + R


2. The "Run" Window will appear. In it, type "msconfig" and click OK.


3. Go to the "Boot" tab. There select "Safe Boot" and then click "Apply" and "OK".
Tip: Make sure to reverse those changes by unticking Safe Boot after that, because your system will always boot in Safe Boot from now on.


4. When prompted, click on "Restart" to go into Safe Mode.


5. You can recognise Safe Mode by the words written on the corners of your screen.


Step 2: Uninstall .crptd and related software from Windows

Here is a method in few easy steps that should be able to uninstall most programs. No matter if you are using Windows 10, 8, 7, Vista or XP, those steps will get the job done. Dragging the program or its folder to the recycle bin can be a very bad decision. If you do that, bits and pieces of the program are left behind, and that can lead to unstable work of your PC, errors with the file type associations and other unpleasant activities. The proper way to get a program off your computer is to Uninstall it. To do that:


1. Hold the Windows Logo Button and "R" on your keyboard. A Pop-up window will appear.


2. In the field type in "appwiz.cpl" and press ENTER.


3. This will open a window with all the programs installed on the PC. Select the program that you want to remove, and press "Uninstall"
Follow the instructions above and you will successfully uninstall most programs.


Step 3: Clean any registries, created by .crptd on your computer.

The usually targeted registries of Windows machines are the following:

  • HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run
  • HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run
  • HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\RunOnce
  • HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\RunOnce

You can access them by opening the Windows registry editor and deleting any values, created by .crptd there. This can happen by following the steps underneath:

1. Open the Run Window again, type "regedit" and click OK.


2. When you open it, you can freely navigate to the Run and RunOnce keys, whose locations are shown above.


3. You can remove the value of the virus by right-clicking on it and removing it.
Tip: To find a virus-created value, you can right-click on it and click "Modify" to see which file it is set to run. If this is the virus file location, remove the value.

IMPORTANT!
Before starting "Step 4", please boot back into Normal mode, in case you are currently in Safe Mode.
This will enable you to install and use SpyHunter 5 successfully.

Step 4: Scan for .crptd with SpyHunter Anti-Malware Tool

1. Click on the "Download" button to proceed to SpyHunter's download page.


It is recommended to run a scan before purchasing the full version of the software to make sure that the current version of the malware can be detected by SpyHunter. Click on the corresponding links to check SpyHunter's EULA, Privacy Policy and Threat Assessment Criteria.


2. After you have installed SpyHunter, wait for it to update automatically.

SpyHunter5-update-2018


3. After the update process has finished, click on the 'Malware/PC Scan' tab. A new window will appear. Click on 'Start Scan'.

SpyHunter5-Free-Scan-2018


4. After SpyHunter has finished scanning your PC for any files of the associated threat and found them, you can try to get them removed automatically and permanently by clicking on the 'Next' button.

SpyHunter-5-Free-Scan-Next-2018

If any threats have been removed, it is highly recommended to restart your PC.

Step 5 (Optional): Try to Restore Files Encrypted by .crptd.

Ransomware infections and .crptd aim to encrypt your files using an encryption algorithm which may be very difficult to decrypt. This is why we have suggested a data recovery method that may help you go around direct decryption and try to restore your files. Bear in mind that this method may not be 100% effective but may also help you a little or a lot in different situations.

1. Download the reccomended Data Recovery software by clicking on the link underneath:

Simply click on the link and on the website menus on top, choose Data Recovery - Data Recovery Wizard for Windows or Mac (depending on your OS), and then download and run the tool.


Windows Mac OS X

Get rid of .crptd from Mac OS X.


Step 1: Uninstall .crptd and remove related files and objects

OFFER
Manual Removal Usually Takes Time and You Risk Damaging Your Files If Not Careful!
We Recommend To Scan Your Mac with SpyHunter for Mac
Keep in mind, that SpyHunter for Mac needs to purchased to remove the malware threats. Click on the corresponding links to check SpyHunter’s EULA and Privacy Policy


1. Hit the ⇧+⌘+U keys to open Utilities. Another way is to click on “Go” and then click “Utilities”, like the image below shows:


2. Find Activity Monitor and double-click it:


3. In the Activity Monitor look for any suspicious processes, belonging or related to .crptd:

Tip: To quit a process completely, choose the “Force Quit” option.


4. Click on the "Go" button again, but this time select Applications. Another way is with the ⇧+⌘+A buttons.


5. In the Applications menu, look for any suspicious app or an app with a name, similar or identical to .crptd. If you find it, right-click on the app and select “Move to Trash”.


6: Select Accounts, after which click on the Login Items preference. Your Mac will then show you a list of items that start automatically when you log in. Look for any suspicious apps identical or similar to .crptd. Check the app you want to stop from running automatically and then select on the Minus (“-“) icon to hide it.


7: Remove any left-over files that might be related to this threat manually by following the sub-steps below:

  • Go to Finder.
  • In the search bar type the name of the app that you want to remove.
  • Above the search bar change the two drop down menus to “System Files” and “Are Included” so that you can see all of the files associated with the application you want to remove. Bear in mind that some of the files may not be related to the app so be very careful which files you delete.
  • If all of the files are related, hold the ⌘+A buttons to select them and then drive them to “Trash”.

In case you cannot remove .crptd via Step 1 above:

In case you cannot find the virus files and objects in your Applications or other places we have shown above, you can manually look for them in the Libraries of your Mac. But before doing this, please read the disclaimer below:

Disclaimer! If you are about to tamper with Library files on Mac, be sure to know the name of the virus file, because if you delete the wrong file, it may cause irreversible damage to your MacOS. Continue on your own responsibility!

1: Click on "Go" and Then "Go to Folder" as shown underneath:

2: Type in "/Library/LauchAgents/" and click Ok:

3: Delete all of the virus files that have similar or the same name as .crptd. If you believe there is no such file, do not delete anything.

You can repeat the same procedure with the following other Library directories:

→ ~/Library/LaunchAgents
/Library/LaunchDaemons

Tip: ~ is there on purpose, because it leads to more LaunchAgents.


Click the button below below to download SpyHunter for Mac and scan for .crptd:


Download

SpyHunter for Mac



Step 3 (Optional): Try to Restore Files Encrypted by .crptd.

Ransomware infections and .crptd aim to encrypt your files using an encryption algorithm which may be very difficult to decrypt. This is why we have suggested a data recovery method that may help you go around direct decryption and try to restore your files. Bear in mind that this method may not be 100% effective but may also help you a little or a lot in different situations.

1. Download the reccomended Data Recovery software by clicking on the link underneath:

Simply click on the link and on the website menus on top, choose Data Recovery - Data Recovery Wizard for Windows or Mac (depending on your OS), and then download and run the tool.


.crptd FAQ

What is .crptd ransomware and how does it work?

.crptd is a ransomware infection - the malicious software that enters your computer silently and blocks either access to the computer itself or encrypt your files.

Many ransomware viruses use sophisticated encryption algorithm how to make your files inaccessible. The goal of ransomware infections is to demand that you pay a ransom payment to get access to your files back.

How does .crptd ransomware infect my computer?

Via several ways..crptd Ransomware infects computers by being sent via phishing e-mails, containing virus attachment.

This attachment is usually masked as an important document, like an invoice, bank document or even a plane ticket and it looks very convincing to users.

After you download and execute this attachment, a drive-by download occurs and your computer is infected with the ransomware virus.

Another way, you may become a victim of .crptd is if you download a fake installer, crack or patch from a low reputation website or if you click on a virus link. Many users report getting a ransomware infection by downloading torrents.

How to open ..crptd files?

You can't. At this point the ..crptd files are encrypted. You can only open them once they are decrypted.

Decryptor did not decrypt my data. What now?

Do not panic and backup the files. If a decryptor did not decrypt your ..crptd files successfully, then do not despair, because this virus is still new.

One way to restore files, encrypted by .crptd ransomware is to use a decryptor for it. But since it's a new virus, advised that the decryption keys for it may not be out yet and available to the public. We will update this article and keep you posted as soon as this decryptor is released.

How Do I restore "..crptd" files (Other Methods)?

Yes, sometimes files can be restored. We have suggested several file recovery methods that could work if you want to restore ..crptd files.

These methods are in no way 100% guarantee that you will be able to get your files back. But if you have a backup, your chances of success are much greater.

How do I get rid of .crptd ransomware virus?

The safest way and the most efficient one for the removal of this ransomware infection is the use a professional anti malware software. It will scan for and locate .crptd ransomware and then remove it without causing any additional harm to your important ..crptd files.

Also, keep in mind that viruses like .crptd ransomware also install Trojans and keyloggers that can steal your passwords and accounts. Scanning your computer with an anti-malware software will make sure that all of these virus components are removed and your computer is protected in the future.

What to Do If nothing works?

There is still a lot you can do. If none of the above methods seem to work for you, then try these methods:

  • Try to find a safe computer from where you can can login on your own line accounts like One Drive, iDrive, Google Drive and so on.
  • Try to contact your friends, relatives and other people so that they can check if they have some of your important photos or documents just in case you sent them.
  • Also, check if some of the files that were encrypted it can be re-downloaded from the web.
  • Another clever way to get back some of your files is to find another old computer, a flash drive or even a CD or a DVD where you may have saved your older documents. You might be surprised what will turn up.
  • You can also go to your email account to check if you can send any attachments to other people. Usually what is sent the email is saved on your account and you can re-download it. But most importantly, make sure that this is done from a safe computer and make sure to remove the virus first.

More tips you can find on our forums, where you can also asks any questions about your ransomware problem.

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