THREAT REMOVAL

Decrypt Files Encrypted by Cerber Ransomware

cerber-decryption-how-to-sensorstechforum-mainFortunately, researchers at TrendMicro have successfully created a decryptor for Cerber ransomware. Unfortunately, the cyber-criminals have anticipated this move, immediately and mockingly enough releasing a second variant of this nasty cyber-threat. The war against Cerber continues, leaving many victims of this nasty malware string wherever it passes. For those who are unfamiliar, Cerber ransomware is a crypto-virus which uses an extremely strong encryption to encode the files, making them no longer readable. The virus then drops a ransom note scaring of users to pay the ransom. But do not become desperate, because a decryptor is now available for free and in this update we aim to show you how to use it to start decrypting files that have been encrypted by Cerber.

Threat Summary

Name

Cerber

Type Ransomware
Short Description The malware encrypts users’ files after force restarting their PC, dropping ransom messages, named “# DECRYPT MY FILES #”
Symptoms The user may witness ransom messages and “instructions” and a sound message all linking to a web page and a decryptor.
Distribution Method Via an Exploit kit.
Detection Tool See If Your System Has Been Affected by malware

Download

Malware Removal Tool

User Experience Join our forum to Discuss Cerber Ransomware.

Cerber Ransomware – Background

When its initial variant came out, Cerber demanded affected users to pay the sum of 500 USD to decrypt their files. The sum was be paid in BitCoins, and the cryptovirus did not start out strongly and massively at its initial state. However, with new spam campaigns being released, Cerber quickly escalated and continued encrypting files with a strong AES encryption cipher and adding the .cerber file extension to them.

Users, being affected by this virus were advised to wait for a decryptor instead of funding the cyber-criminals. However, some users have paid the ransom and this “return of investment” gave the cyber-criminals who are most likely the same people, to create Cerber2 ransomware, that is at this state undecryptable.

Decrypting Files Encrypted by Cerber Effectively

To best display to you, the reader how to successfully decrypt your files for free, we need you to be focused while reading this and keep in mind that this process may take a lot of time, so be prepared.

We have divided this process into two stages:

Stage 1: Preparation

If you wish to decode data it all depends on factorizing the algorithm. This is why this process takes different time. Since this is usually so, you are obliged to leave your PC to work for a long time and not interrupt it in any way while it is decrypting files. Since these are the circumstances, you should be prepared for the situation by modifying your computer’s Power Options. Since most PC’s on Windows are usually configured to hibernate or sleep after some time, here is how to make them never to sleep again:

Step 1: Click on the battery icon in your system tray (next to the digital clock) in Windows and then click on More Power Options.
Step 2:The mighty Power options menu will appear. In your power plan click on Change Plan Settings.
Step 3: In your plan’s settings make sure you set “Turn off the display” and “Put computer to sleep” to “Never” from the drop down minutes menu.
Step 4: Click on “Change Advanced Plan Settings” and click to expand the “Hard Disk” option in the list there.
Step 5: From there, set the power settings (On Battery and Powered On) to “Never”.

Now, you should configure your PC to start decrypting Cerber ransomware’s files. Bear in mind that the process may take a lot of time so arm yourself with patience.

Stage 2: Decryption

Step 1: To begin decryption, download TrendMicro’s decrypter by clicking on the button below:


Download

Trend Micro Ransowmare Decrypter


Step 2: After downloading, open the archive (you should have an archive reader, like WinRar) by clicking on the download icon of your browser and clicking on the file:

2-trend-micro-file-decryptor-download-sensorstechforum

Step 3: After the archive is open, extract the decrypter on your Desktop by dragging it out of the archive.

3-extract-decrypt-files-by-cerber-sensorstechforum-how-to

Step 4: Open the decrypter. Make sure it is done as an administrator and click on the “I agree” when a pop-up box appears. After this is complete, you should see the following:

4-trend-micro-file-decrypter-cerber-sensorstechforum-select-decrypt

Step 5: Click on the “Select” button to select the ransomware name as shown under the step 1 from the picture above.

Step 6: Select Cerber and then click on OK:

5-select-cerber-sensorstechforum-ransomware-how-to

Step 7: Go ahead and click on the second step (Select and Decrypt) button which will open a file explorer. From there choose one encrypted file by Cerber. Preferably choose a smaller file:

6-select-encrypted-file-cerber-ransomware-sensorstechforum-how-to

Step 8: From there, the TrendMicro scanning process should begin. The program should be able to find other encrypted files as well and try to decrypt them if it has decrypted one file:

7-cerber-encrypted-file-decrypter-decrypting-sensorstechforum

Cerber Ransomware Decryption – Conclusion and Recommendations

Since the decryption process may take some time, we strongly recommend staying protected in the meantime and in the future from other threats as well. This is why you should follow several simple steps to greatly increase ransomware protection shortly at least:

1. Follow these general protection tips.
2. Download an advanced malware protection program.

Download

Malware Removal Tool

Spy Hunter scanner will only detect the threat. If you want the threat to be automatically removed, you need to purchase the full version of the anti-malware tool.Find Out More About SpyHunter Anti-Malware Tool / How to Uninstall SpyHunter

3. Download a relevant ransomware protection program.
4. Download a relevant cloud backup program that backups copies of your files on a secure server and even if your computer is affected you will stay protected.

Avatar

Ventsislav Krastev

Ventsislav has been covering the latest malware, software and newest tech developments at SensorsTechForum for 3 years now. He started out as a network administrator. Having graduated Marketing as well, Ventsislav also has passion for discovery of new shifts and innovations in cybersecurity that become game changers. After studying Value Chain Management and then Network Administration, he found his passion within cybersecrurity and is a strong believer in basic education of every user towards online safety.

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Attention! SensorsTechForum strongly recommends that all malware victims should look for assistance only by reputable sources. Many guides out there claim to offer free recovery and decryption for files encrypted by ransomware viruses. Be advised that some of them may only be after your money.

As a site that has been dedicated to providing free removal instructions for ransomware and malware since 2014, SensorsTechForum’s recommendation is to only pay attention to trustworthy sources.

How to recognize trustworthy sources:

  • Always check "About Us" web page.
  • Profile of the content creator.
  • Make sure that real people are behind the site and not fake names and profiles.
  • Verify Facebook, LinkedIn and Twitter personal profiles.


OFFER

REMOVE IT NOW (PC)
with Spy Hunter
We recommend you to download SpyHunter and run free scan to remove all virus files on your PC. This saves you hours of time and effort compared to doing the removal yourself.
SpyHunter 5 free remover allows you, subject to a 48-hour waiting period, one remediation and removal for results found. Read EULA and Privacy Policy


Windows Mac OS X

How to Remove Cerber from Windows.


Step 1: Boot Your PC In Safe Mode to isolate and remove Cerber

OFFER

Manual Removal Usually Takes Time and You Risk Damaging Your Files If Not Careful!
We Recommend To Scan Your PC with SpyHunter

Keep in mind, that SpyHunter’s scanner is only for malware detection. If SpyHunter detects malware on your PC, you will need to purchase SpyHunter's malware removal tool to remove the malware threats. Read our SpyHunter 5 review. Click on the corresponding links to check SpyHunter's EULA, Privacy Policy and Threat Assessment Criteria

1. Hold Windows key() + R


2. The "Run" Window will appear. In it, type "msconfig" and click OK.


3. Go to the "Boot" tab. There select "Safe Boot" and then click "Apply" and "OK".
Tip: Make sure to reverse those changes by unticking Safe Boot after that, because your system will always boot in Safe Boot from now on.


4. When prompted, click on "Restart" to go into Safe Mode.


5. You can recognise Safe Mode by the words written on the corners of your screen.


Step 2: Uninstall Cerber and related software from Windows

Here is a method in few easy steps that should be able to uninstall most programs. No matter if you are using Windows 10, 8, 7, Vista or XP, those steps will get the job done. Dragging the program or its folder to the recycle bin can be a very bad decision. If you do that, bits and pieces of the program are left behind, and that can lead to unstable work of your PC, errors with the file type associations and other unpleasant activities. The proper way to get a program off your computer is to Uninstall it. To do that:


1. Hold the Windows Logo Button and "R" on your keyboard. A Pop-up window will appear.


2. In the field type in "appwiz.cpl" and press ENTER.


3. This will open a window with all the programs installed on the PC. Select the program that you want to remove, and press "Uninstall"
Follow the instructions above and you will successfully uninstall most programs.


Step 3: Clean any registries, created by Cerber on your computer.

The usually targeted registries of Windows machines are the following:

  • HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run
  • HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run
  • HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\RunOnce
  • HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\RunOnce

You can access them by opening the Windows registry editor and deleting any values, created by Cerber there. This can happen by following the steps underneath:

1. Open the Run Window again, type "regedit" and click OK.


2. When you open it, you can freely navigate to the Run and RunOnce keys, whose locations are shown above.


3. You can remove the value of the virus by right-clicking on it and removing it.
Tip: To find a virus-created value, you can right-click on it and click "Modify" to see which file it is set to run. If this is the virus file location, remove the value.

IMPORTANT!
Before starting "Step 4", please boot back into Normal mode, in case you are currently in Safe Mode.
This will enable you to install and use SpyHunter 5 successfully.

Step 4: Scan for Cerber with SpyHunter Anti-Malware Tool

1. Click on the "Download" button to proceed to SpyHunter's download page.


It is recommended to run a scan before purchasing the full version of the software to make sure that the current version of the malware can be detected by SpyHunter. Click on the corresponding links to check SpyHunter's EULA, Privacy Policy and Threat Assessment Criteria.


2. After you have installed SpyHunter, wait for it to update automatically.

SpyHunter5-update-2018


3. After the update process has finished, click on the 'Malware/PC Scan' tab. A new window will appear. Click on 'Start Scan'.

SpyHunter5-Free-Scan-2018


4. After SpyHunter has finished scanning your PC for any files of the associated threat and found them, you can try to get them removed automatically and permanently by clicking on the 'Next' button.

SpyHunter-5-Free-Scan-Next-2018

If any threats have been removed, it is highly recommended to restart your PC.

Step 5 (Optional): Try to Restore Files Encrypted by Cerber.

Ransomware infections and Cerber aim to encrypt your files using an encryption algorithm which may be very difficult to decrypt. This is why we have suggested a data recovery method that may help you go around direct decryption and try to restore your files. Bear in mind that this method may not be 100% effective but may also help you a little or a lot in different situations.

1. Download the reccomended Data Recovery software by clicking on the link underneath:

Simply click on the link and on the website menus on top, choose Data Recovery - Data Recovery Wizard for Windows or Mac (depending on your OS), and then download and run the tool.


Windows Mac OS X

Get rid of Cerber from Mac OS X.


Step 1: Uninstall Cerber and remove related files and objects

OFFER
Manual Removal Usually Takes Time and You Risk Damaging Your Files If Not Careful!
We Recommend To Scan Your Mac with SpyHunter for Mac
Keep in mind, that SpyHunter for Mac needs to purchased to remove the malware threats. Click on the corresponding links to check SpyHunter’s EULA and Privacy Policy


1. Hit the ⇧+⌘+U keys to open Utilities. Another way is to click on “Go” and then click “Utilities”, like the image below shows:


2. Find Activity Monitor and double-click it:


3. In the Activity Monitor look for any suspicious processes, belonging or related to Cerber:

Tip: To quit a process completely, choose the “Force Quit” option.


4. Click on the "Go" button again, but this time select Applications. Another way is with the ⇧+⌘+A buttons.


5. In the Applications menu, look for any suspicious app or an app with a name, similar or identical to Cerber. If you find it, right-click on the app and select “Move to Trash”.


6: Select Accounts, after which click on the Login Items preference. Your Mac will then show you a list of items that start automatically when you log in. Look for any suspicious apps identical or similar to Cerber. Check the app you want to stop from running automatically and then select on the Minus (“-“) icon to hide it.


7: Remove any left-over files that might be related to this threat manually by following the sub-steps below:

  • Go to Finder.
  • In the search bar type the name of the app that you want to remove.
  • Above the search bar change the two drop down menus to “System Files” and “Are Included” so that you can see all of the files associated with the application you want to remove. Bear in mind that some of the files may not be related to the app so be very careful which files you delete.
  • If all of the files are related, hold the ⌘+A buttons to select them and then drive them to “Trash”.

In case you cannot remove Cerber via Step 1 above:

In case you cannot find the virus files and objects in your Applications or other places we have shown above, you can manually look for them in the Libraries of your Mac. But before doing this, please read the disclaimer below:

Disclaimer! If you are about to tamper with Library files on Mac, be sure to know the name of the virus file, because if you delete the wrong file, it may cause irreversible damage to your MacOS. Continue on your own responsibility!

1: Click on "Go" and Then "Go to Folder" as shown underneath:

2: Type in "/Library/LauchAgents/" and click Ok:

3: Delete all of the virus files that have similar or the same name as Cerber. If you believe there is no such file, do not delete anything.

You can repeat the same procedure with the following other Library directories:

→ ~/Library/LaunchAgents
/Library/LaunchDaemons

Tip: ~ is there on purpose, because it leads to more LaunchAgents.


Step 2: Scan for and remove malware from your Mac

When you are facing problems on your Mac as a result of unwanted scripts, programs and malware, the recommended way of eliminating the threat is by using an anti-malware program. Combo Cleaner offers advanced security features along with other modules that will improve your Mac’s security and protect it in the future.


Step 3 (Optional): Try to Restore Files Encrypted by Cerber on your Mac.

Ransomware for Mac Cerber aims to encode all your files using an encryption algorithm which may be very difficult to decode, unless you pay money.

This is why we have suggested a data recovery method that may help you go around direct decryption and try to restore your files, but only in some cases. Bear in mind that this method may not be 100% effective but may also help you a little or a lot in different situations.

1. Download the recommended Data Recovery Mac app by clicking on the link underneath:


Cerber FAQ

What is Cerber ransomware and how does it work?

Cerber is a ransomware infection - the malicious software that enters your computer silently and blocks either access to the computer itself or encrypt your files.

Many ransomware viruses use sophisticated encryption algorithm how to make your files inaccessible. The goal of ransomware infections is to demand that you pay a ransom payment to get access to your files back.

How does Cerber ransomware infect my computer?

Via several ways.Cerber Ransomware infects computers by being sent via phishing e-mails, containing virus attachment.

This attachment is usually masked as an important document, like an invoice, bank document or even a plane ticket and it looks very convincing to users.

After you download and execute this attachment, a drive-by download occurs and your computer is infected with the ransomware virus.

Another way, you may become a victim of Cerber is if you download a fake installer, crack or patch from a low reputation website or if you click on a virus link. Many users report getting a ransomware infection by downloading torrents.

How to open .Cerber files?

You can't. At this point the .Cerber files are encrypted. You can only open them once they are decrypted.

Decryptor did not decrypt my data. What now?

Do not panic and backup the files. If a decryptor did not decrypt your .Cerber files successfully, then do not despair, because this virus is still new.

One way to restore files, encrypted by Cerber ransomware is to use a decryptor for it. But since it's a new virus, advised that the decryption keys for it may not be out yet and available to the public. We will update this article and keep you posted as soon as this decryptor is released.

How Do I restore ".Cerber" files (Other Methods)?

Yes, sometimes files can be restored. We have suggested several file recovery methods that could work if you want to restore .Cerber files.

These methods are in no way 100% guarantee that you will be able to get your files back. But if you have a backup, your chances of success are much greater.

How do I get rid of Cerber ransomware virus?

The safest way and the most efficient one for the removal of this ransomware infection is the use a professional anti malware software. It will scan for and locate Cerber ransomware and then remove it without causing any additional harm to your important .Cerber files.

Also, keep in mind that viruses like Cerber ransomware also install Trojans and keyloggers that can steal your passwords and accounts. Scanning your computer with an anti-malware software will make sure that all of these virus components are removed and your computer is protected in the future.

What to Do If nothing works?

There is still a lot you can do. If none of the above methods seem to work for you, then try these methods:

  • Try to find a safe computer from where you can can login on your own line accounts like One Drive, iDrive, Google Drive and so on.
  • Try to contact your friends, relatives and other people so that they can check if they have some of your important photos or documents just in case you sent them.
  • Also, check if some of the files that were encrypted it can be re-downloaded from the web.
  • Another clever way to get back some of your files is to find another old computer, a flash drive or even a CD or a DVD where you may have saved your older documents. You might be surprised what will turn up.
  • You can also go to your email account to check if you can send any attachments to other people. Usually what is sent the email is saved on your account and you can re-download it. But most importantly, make sure that this is done from a safe computer and make sure to remove the virus first.

More tips you can find on our forums, where you can also asks any questions about your ransomware problem.

17 Comments

  1. AvatarPhoenix Issues

    my computer is attacked by cerber 3 is there a decryption tool ?? please help

    Reply
    1. AvatarVencislav Krustev

      Hello, can you send encrypted files and the virus’s files (ransom note as well as malicious files if you find them) to idunno@abv.bg as attachments? We will see what we can do. Make sure to look for the ransom note. It is usually located in the folders of the encrypted files or:

      %System Drive%
      %AppData%
      %Roaming%
      %Local%
      %Desktop%

      Reply
      1. AvatarScienceHook

        your email is not working.

        Reply
        1. AvatarVencislav Krustev

          it is working, but for the third version of cerber there is no official decryptor. when such is released be sure to expect an article with instructions similar to this one

          Reply
      2. AvatarKrutik Tamore

        contact me on fb.mail tkrutik@facebook.com

        Reply
      3. AvatarEduardo Tebes

        Hi, I still have the mail with which I was infected, a rescue note and encrypted files. I could send them to warn you that it is a virus.? So see the possibility of finding a solution.

        hola tengo todavia el mail con que fui infectado, nota de rescate y achivos encriptados. Te los podria enviar avisandote de que se trata de virus.? Asi ver la posibilidad de encontrar una solucion.

        Reply
    2. AvatarKrutik Tamore

      mam,u can use software decryption tools released by enigma.if trouble in using software then contact me on facebook.or send ur encrypted file to krutik.tamore@gmail.com

      Reply
  2. AvatarDiegotf30

    Hello my comuter was also attacked today, is there any chance the tool still works?

    I read in another article it doesnt

    Thanks!

    Reply
    1. AvatarKrutik Tamore

      you 500% chances

      Reply
  3. AvatarScienceHook

    Hey, I just sent you an encrypted file and decrypted file on idunno@abv.bg
    If possible, please send me the details of encryption with it. I think I can work out something about it. I’m still looking for detailed information on their encryption methods.

    Reply
  4. AvatarCihan Erdem

    hi to all, i can help you for your .enc and .encrypted files, please send me 1 or 2 encrypted files with ransom note file (html or txt), mcerdem82@yahoo.com

    Reply
  5. AvatarEduardo Tebes

    Hola, baje el desencriptador y probe las distintas variantes, solo en una desencripta un archivo jpg, pero cuando lo quiero abrir, me dice que no es un archivo jpg admitido, alguna opinion que me puedan dar? Los archivos que intento desencriptar son jpg y cambiaron a RnsFtJKPwr.B6D3

    Hello, I downloaded the decrypter and probe the different variants, only in one decrypts a jpg file, but when I want to open it, it tells me that it is not a jpg file admitted, any opinion that I can give? The files I try to decrypt are jpg and changed to RnsFtJKPwr.B6D3

    Reply
  6. Avatarsoul badguy

    my laptop have attacked by cerber ransomware extension .9c8b. pls help me

    Reply
  7. AvatarMusicaEPiacere

    Hello

    Excuse me, but I click to download the decryptor “RansomwareFileDecryptor 1.0.1627 MUI.zip” but the link download “TeslacryptDecryptor 1.0.1569 MUI.zip” ???

    This executable decrypt only file crypted by the virus “TeslaCrypt (V3,V4)”

    What is the link to download the Zip file “RansomwareFileDecryptor 1.0.1627 MUI.zip” specified in this web page ???

    Thank’s a lot for your next response

    Reply
    1. AvatarVencislav Krustev

      Hello and thank you for the feedback! We do not have control over third-party web links, as you may have guessed and sometimes the third-party site admins may decide to change the URL, which may have been the case here. I have updated the Download button with a URL to the decrypter. The URL is the following:

      http://solutionfile.trendmicro.com/solutionfile/1114221/RansomwareFileDecryptor%201.0.1667%20MUI.zip

      Reply
  8. Avataranjali

    I have successfully download the tool but when I select the ransomware name noting is appear

    Reply
  9. AvatarEDUARDO ORELLANA

    saludos me pueden ayudar mis archivos jpg se transformaron a esto: 0IgKVzLi4w.be6b todos tienen la misma extensión me pueden ayudar para saber como desencriptarlos gracias

    Reply

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