This article provides detailed removal instructions of the latest variant of Xorist ransomware as well as possible choices for .HELLO files recovery.
The .HELLO file virus is encrypting malware of ransomware variety that belongs to the Xorist ransomware family. Thus, it targets valuable files, corrupts them and extorts victims for a ransom payment. The threat drops a file called HOW TO DECRYPT FILES.txt that contains a ransom message from cyber criminals. The .HELLO file virus appears to be a new iteration of Xorist ransomware that is using the specific .HELLO file extension for all corrupted files. Since the threat is available on the black market, anyone who knows how to look for it can buy it online and launch attack campaigns.
Threat Summary
| Name | .HELLO File Virus |
| Type | Ransomware |
| Short Description | The ransomware encrypts files on your computer, appends the extension .HELLO to them and displays a ransom message afterward. |
| Symptoms | Your valuable files become inaccessible and are renamed with the extension .HELLO. For their decryption a ransom note appears on the PC screen and demands a ransom payment. |
| Distribution Method | Spam Emails, Email Attachments |
| Detection Tool |
See If Your System Has Been Affected by malware
Download
Malware Removal Tool
|
User Experience | Join Our Forum to Discuss .HELLO File Virus. |
| Data Recovery Tool | Windows Data Recovery by Stellar Phoenix Notice! This product scans your drive sectors to recover lost files and it may not recover 100% of the encrypted files, but only few of them, depending on the situation and whether or not you have reformatted your drive. |
.HELLO File Virus – Spread Techniques
The computer infection can be triggered by a single file that just needs to be running on the system. This file is usually presented as an email attachment to legitimate looking email. Cyber criminals carefully craft the message so it is more likely to convince you to download and open the attachment on the PC. File attachments may be various file types generally documents, ZIP archives and JavaScript. Most of the malicious files are designed to trigger the ransomware infection at the moment you open them. The documents contain embedded malicious code that asks to be enabled to start the system infection.
The .HELLO file virus may also be distributed via corrupted web links that contain the malicious ransomware payload and are set to auto download it once you land on them. Such links can be again part of spam email campaigns or send via social media channels and displayed as online advertisements.
.HELLO File Virus – More Information
Once the malicious executable ransomware file is running on the PC, it may establish a remote connection with server controlled by hackers drops additional malware files and send them gathered information about the device. Files associated with .HELLO file virus may be situated in the following folders:
- %AppData%
- %Roaming%
- %Temp%
- %Common%
- %{User’s Profile}%
However, they may be hidden or dropped under the names of familiar processes and thus be really hard to find. Another complicated sequence of the new Xorist ransomware is changed settings of the list of Windows start apps that is believed to be plagued by the threat. By adding new values under the Run and RunOnce registry keys, .HELLO file virus set its auto execution whenever the system is started. That’s why it is essential to enter the Registry Editor and fix all entries made by the ransomware. Otherwise, it will continue to load each time you start the Windows OS.
A way to prevent file restore from the Shadow Volume copies is opening the Command Prompt and running the command line “vssadmin.exe Delete Shadows /All /Quiet”. It will remove all shadows and reduce the .HELLO data recovery chances with one.
.HELLO File Virus – Encryption Process
The previous Xorist ransomware infection is reported to encrypt files by using the XOR or TEA cipher algorithms. It is not clear whether .HELLO file virus has the same encryption module or no, as it may be possessed by other hackers who have modified its code.
However, it is likely that upon infection the .HELLO file virus begins to scan for the following files and encrypt them:
→.zip, .rar, .7z, .tar, .gzip, .jpg, .jpeg, .psd, .cdr, .dwg, .max, .bmp, .gif, .png, .doc, .docx, .xls, .xlsx, .ppt, .pptx, .txt, .pdf, .djvu, .htm, .html, .mdb, .cer, .p12, .pfx, .kwm, .pwm, .1cd, .md, .mdf, .dbf, .odt, .vob, .ifo, .lnk, .torrent, .mov, .m2v, .3gp, .mpeg, .mpg, .flv, .avi, .mp4, .wmv, .divx, .mkv, .mp3, .wav, .flac, .ape, .wma, .ac3
All corrupted files are marked with the malicious .HELLO file extension and are no longer accessible. The good news is that specialists from Kaspersky team have released a decryptor for the previous Xorist version that is likely to be working for .HELLO files recovery too.
So once you delete the ransomware from the computer, be sure to back up all encrypted files and check the restore step from the guide below.
An apparent trait of this new version of Xorist ransomware dubbed .HELLO file virus is the ransom note it displays after the encryption is done. A file named HOW TO DECRYPT FILES.txt is dropped in every folder that contains encrypted .HELLO files. By modifying registry keys again, the ransomware displays its message on the screen. The message appears in a Windows error pop up that reads the following:
Ooops, your files have been encrypted!
-What Happen to my computer? Your important files are encrypted
Many of your documents, photos, passwords, databases and other files are no longer accessible because they have been encrypted . Maybe you are busy looking for a way to recover your data, but do not waste your time . Nobody can recover your files without our decryption KEY
-Can i Recover My Files?
Sure.We guarantee that you can recover all your files safely and easily
But You have not so enough time .
So If you want to decrypt all your files, you need to pay .
You only have 12H to submit the payment.After that price will be doubled Also, If the transaction is not completed within 24 hours your files will be permanently deleted.
How To buy bitcoins hxxps://www.bitcoin.com/buy-bitcoin
And Send the the correct amount to this address 0.05 BTC
17pXroP4MruithpTa88FAPAGD5q5QAPzb
It becomes clear that .HELLO ransomware authors demand 0.05 Bitcoins for the first 12 hours after infection. After the 12th hour the price is doubled. Threatening victims that their files will be permanently deleted they hope that more users will transfer the money as soon as possible. However, do not fall into their trap if you don’t want to lose your money and keep all .HELLO data encrypted.
Remove .HELLO File Virus and Restore Data
The .HELLO file virus should be removed as soon as possible from the infected computer because its presence endangers your private files and the overall system security. Beware that it has a complex code that modifies various system settings and processes in order to ensure its stable attendance on the PC. For the best removal results, security experts recommend the assistance of professional anti-malware tool.
Gergana Ivanova
Highly motivated writer with 5+ years of experience writing for ransomware, malware, adware, PUPs, and other cybersecurity-related issues. As a writer, I strive to create content that is based on thorough technical research. I find joy in the process of creating articles that are easy to understand, informative, and useful. Follow me on Twitter (@IRGergana) for the latest in the field of computer, mobile, and online security.
Follow Me:
- Step 1
- Step 2
- Step 3
- Step 4
- Step 5
Step 1: Scan for .HELLO File Virus with SpyHunter Anti-Malware Tool
Ransomware Automatic Removal - Video Guide
Step 2: Uninstall .HELLO File Virus and related malware from Windows
Here is a method in few easy steps that should be able to uninstall most programs. No matter if you are using Windows 10, 8, 7, Vista or XP, those steps will get the job done. Dragging the program or its folder to the recycle bin can be a very bad decision. If you do that, bits and pieces of the program are left behind, and that can lead to unstable work of your PC, errors with the file type associations and other unpleasant activities. The proper way to get a program off your computer is to Uninstall it. To do that:
Follow the instructions above and you will successfully delete most unwanted and malicious programs.
Step 3: Clean any registries, created by .HELLO File Virus on your computer.
The usually targeted registries of Windows machines are the following:
- HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run
- HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run
- HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\RunOnce
- HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\RunOnce
You can access them by opening the Windows registry editor and deleting any values, created by .HELLO File Virus there. This can happen by following the steps underneath:
Tip: To find a virus-created value, you can right-click on it and click "Modify" to see which file it is set to run. If this is the virus file location, remove the value.
Before starting "Step 4", please boot back into Normal mode, in case you are currently in Safe Mode.
This will enable you to install and use SpyHunter 5 successfully.
Step 4: Boot Your PC In Safe Mode to isolate and remove .HELLO File Virus
Step 5: Try to Restore Files Encrypted by .HELLO File Virus.
Method 1: Use STOP Decrypter by Emsisoft.
Not all variants of this ransomware can be decrypted for free, but we have added the decryptor used by researchers that is often updated with the variants which become eventually decrypted. You can try and decrypt your files using the instructions below, but if they do not work, then unfortunately your variant of the ransomware virus is not decryptable.
Follow the instructions below to use the Emsisoft decrypter and decrypt your files for free. You can download the Emsisoft decryption tool linked here and then follow the steps provided below:
1 Right-click on the decrypter and click on Run as Administrator as shown below:
2. Agree with the license terms:
3. Click on "Add Folder" and then add the folders where you want files decrypted as shown underneath:
4. Click on "Decrypt" and wait for your files to be decoded.
Note: Credit for the decryptor goes to Emsisoft researchers who have made the breakthrough with this virus.
Method 2: Use data recovery software
Ransomware infections and .HELLO File Virus aim to encrypt your files using an encryption algorithm which may be very difficult to decrypt. This is why we have suggested a data recovery method that may help you go around direct decryption and try to restore your files. Bear in mind that this method may not be 100% effective but may also help you a little or a lot in different situations.
Simply click on the link and on the website menus on the top, choose Data Recovery - Data Recovery Wizard for Windows or Mac (depending on your OS), and then download and run the tool.
.HELLO File Virus-FAQ
What is .HELLO File Virus Ransomware?
.HELLO File Virus is a ransomware infection - the malicious software that enters your computer silently and blocks either access to the computer itself or encrypt your files.
Many ransomware viruses use sophisticated encryption algorithms to make your files inaccessible. The goal of ransomware infections is to demand that you pay a ransom payment to get access to your files back.
What Does .HELLO File Virus Ransomware Do?
Ransomware in general is a malicious software that is designed to block access to your computer or files until a ransom is paid.
Ransomware viruses can also damage your system, corrupt data and delete files, resulting in the permanent loss of important files.
How Does .HELLO File Virus Infect?
Via several ways..HELLO File Virus Ransomware infects computers by being sent via phishing emails, containing virus attachment. This attachment is usually masked as an important document, like an invoice, bank document or even a plane ticket and it looks very convincing to users.
Another way you may become a victim of .HELLO File Virus is if you download a fake installer, crack or patch from a low reputation website or if you click on a virus link. Many users report getting a ransomware infection by downloading torrents.
How to Open ..HELLO File Virus files?
You can't without a decryptor. At this point, the ..HELLO File Virus files are encrypted. You can only open them once they are decrypted using a specific decryption key for the particular algorithm.
What to Do If a Decryptor Does Not Work?
Do not panic, and backup the files. If a decryptor did not decrypt your ..HELLO File Virus files successfully, then do not despair, because this virus is still new.
Can I Restore "..HELLO File Virus" Files?
Yes, sometimes files can be restored. We have suggested several file recovery methods that could work if you want to restore ..HELLO File Virus files.
These methods are in no way 100% guaranteed that you will be able to get your files back. But if you have a backup, your chances of success are much greater.
How To Get Rid of .HELLO File Virus Virus?
The safest way and the most efficient one for the removal of this ransomware infection is the use a professional anti-malware program.
It will scan for and locate .HELLO File Virus ransomware and then remove it without causing any additional harm to your important ..HELLO File Virus files.
Can I Report Ransomware to Authorities?
In case your computer got infected with a ransomware infection, you can report it to the local Police departments. It can help authorities worldwide track and determine the perpetrators behind the virus that has infected your computer.
Below, we have prepared a list with government websites, where you can file a report in case you are a victim of a cybercrime:
Cyber-security authorities, responsible for handling ransomware attack reports in different regions all over the world:
Germany - Offizielles Portal der deutschen Polizei
United States - IC3 Internet Crime Complaint Centre
United Kingdom - Action Fraud Police
France - Ministère de l'Intérieur
Italy - Polizia Di Stato
Spain - Policía Nacional
Netherlands - Politie
Poland - Policja
Portugal - Polícia Judiciária
Greece - Cyber Crime Unit (Hellenic Police)
India - Mumbai Police - CyberCrime Investigation Cell
Australia - Australian High Tech Crime Center
Reports may be responded to in different timeframes, depending on your local authorities.
Can You Stop Ransomware from Encrypting Your Files?
Yes, you can prevent ransomware. The best way to do this is to ensure your computer system is updated with the latest security patches, use a reputable anti-malware program and firewall, backup your important files frequently, and avoid clicking on malicious links or downloading unknown files.
Can .HELLO File Virus Ransomware Steal Your Data?
Yes, in most cases ransomware will steal your information. It is a form of malware that steals data from a user's computer, encrypts it, and then demands a ransom in order to decrypt it.
In many cases, the malware authors or attackers will threaten to delete the data or publish it online unless the ransom is paid.
Can Ransomware Infect WiFi?
Yes, ransomware can infect WiFi networks, as malicious actors can use it to gain control of the network, steal confidential data, and lock out users. If a ransomware attack is successful, it could lead to a loss of service and/or data, and in some cases, financial losses.
Should I Pay Ransomware?
No, you should not pay ransomware extortionists. Paying them only encourages criminals and does not guarantee that the files or data will be restored. The better approach is to have a secure backup of important data and be vigilant about security in the first place.
What Happens If I Don't Pay Ransom?
If you don't pay the ransom, the hackers may still have access to your computer, data, or files and may continue to threaten to expose or delete them, or even use them to commit cybercrimes. In some cases, they may even continue to demand additional ransom payments.
Can a Ransomware Attack Be Detected?
Yes, ransomware can be detected. Anti-malware software and other advanced security tools can detect ransomware and alert the user when it is present on a machine.
It is important to stay up-to-date on the latest security measures and to keep security software updated to ensure ransomware can be detected and prevented.
Do Ransomware Criminals Get Caught?
Yes, ransomware criminals do get caught. Law enforcement agencies, such as the FBI, Interpol and others have been successful in tracking down and prosecuting ransomware criminals in the US and other countries. As ransomware threats continue to increase, so does the enforcement activity.
About the .HELLO File Virus Research
The content we publish on SensorsTechForum.com, this .HELLO File Virus how-to removal guide included, is the outcome of extensive research, hard work and our team’s devotion to help you remove the specific malware and restore your encrypted files.
How did we conduct the research on this ransomware?
Our research is based on an independent investigation. We are in contact with independent security researchers, and as such, we receive daily updates on the latest malware and ransomware definitions.
Furthermore, the research behind the .HELLO File Virus ransomware threat is backed with VirusTotal and the NoMoreRansom project.
To better understand the ransomware threat, please refer to the following articles which provide knowledgeable details.
As a site that has been dedicated to providing free removal instructions for ransomware and malware since 2014, SensorsTechForum’s recommendation is to only pay attention to trustworthy sources.
How to recognize trustworthy sources:
- Always check "About Us" web page.
- Profile of the content creator.
- Make sure that real people are behind the site and not fake names and profiles.
- Verify Facebook, LinkedIn and Twitter personal profiles.