Home > Ransomware > .HeroesOftheStorm File Virus – Removal and Restore Guide

.HeroesOftheStorm File Virus – Removal and Restore Guide

logo of the game heroes of the storm .HeroesOftheStorm File Virus sensorstechforum

The .HeroesOftheStorm file virus aims to establish its malicious files on a system, encrypts important data and then blackmails victims into playing the game Heroes of the Storm 24 hours. The threat is classified as a ransomware that is based on the open source code of the project HiddenTear. However, playing Heroes of the Storm does not guarantee decryption of corrupted .HeroesOftheStorm files. Being a ransomware, it is likely to demand a ransom payment for the decryption key.

This article provides more information about .HeroesOftheStorm file virus and guides you through the removal process so you can restore PC and regain corrupted files.

Threat Summary

Name .HeroesOftheStorm file virus
Type Ransomware, Cryptovirus
Short Description Encrypts target files on the infected computer. Demands 24 hours playing on Heroes of the Storm game.
Symptoms The ransmware drops a ransom note that is contained in the What is it?.txt file.
Distribution Method Spam Emails, Email Attachments, Executable files
Detection Tool See If Your System Has Been Affected by malware


Malware Removal Tool

User Experience Join Our Forum to Discuss .HeroesOftheStorm file virus.
Data Recovery Tool Windows Data Recovery by Stellar Phoenix Notice! This product scans your drive sectors to recover lost files and it may not recover 100% of the encrypted files, but only few of them, depending on the situation and whether or not you have reformatted your drive.

How Does .HeroesOftheStorm Land on the PC?

The .HeroesOftheStorm file virus author can use different methods to distribute the payload. The preferred infection vector is considered to be the spam email messages. Such emails allow hackers to pose as legitimate organizations that are pretending to deliver valuable information that should be seen. Once the email is opened, it may present a message that urges you to click on a web link or download a file attachment. And if you do follow the instructions your PC will get infected with .HeroesOftheStorm file virus. Instant message services can also be used for the distribution of malicious links that lead to web pages with injected malware code.

How Does .HeroesOftheStorm File Virus Corrupts Data?

Being based on the Hidden Tear open source code, this data locker ransomware utilizes the strong AES cipher for data encryption. Like other ransomware based on HiddenTear (ZenCrypt, Unikey, Barrax) .HeroesOftheStorm can seek to encrypt frequently used files of the following types:

→ .txt, .doc, .docx, .xls, .xlsx, .pdf, .pps, .ppt, .pptx, .odt, .gif, .jpg, .png, .db, .csv, .sql, .mdb.sln.php, .asp, .aspx, .html, .xml, .psd, .frm, .myd, .myi, .dbf, .mp3, .mp4, .avi, .mov, .mpg, .rm, .wmv, .m4a, .mpa, .wav, .sav, .gam, .log, .ged, .msg, .myo, .tax, .ynab, .ifx, .ofx, .qfx, .qif, .qdf, .tax2013, .tax2014, .tax2015, .box, .ncf, .nsf, .ntf, .lwp

It then renames all corrupted files with .HeroesOftheStorm extension. The .HeroesOftheStorm files remain completely unusable until the decryption key is applied to the decryptor. Have in mind that many HiddenTear variants have been cracked by security researchers so there is chance that they will release freely available decryptor soon. Meanwhile, you can try to recover .HeroesOftheStorm files with the help of any alternative data recovery tool provided in the instruction at the end of the article.

How Does .HeroesOftheStorm File Virus Damage the PC?

The file restolocker.exe triggers the ransomware attack once it is running on the system. The malicious executable file can initiate various changes of the system settings. To ensure its persistent presence on the PC .HeroesOftheStorm ransomware can add or modify values in the Windows Registry. The registry keys Run and RunOnce are the main two that are targeted by crypto viruses as they manage all processes that need to be started when the Windows operating system is loaded.

Another frequent target of ransomware is the Shadow Volume Copies that can serve as a backup option in case of data loss. They are automatically created and stored in the system by default. So usually the ransomware accesses the Command Prompt and enters the following command line to erase all Shadow Volume Copies:

→ vssadmin.exe delete shadows /all /quiet

At the end of the attack when all target files are encrypted and marked with the extension .HeroesOftheStorm the threat drops a ransom note file called What is it?.txt on the Desktop. It reads the following:

Hi. I encrypted your personal files.
Heroes Of The Storm is the god game. But, people don’t know that.
So, I made this program that make people to play Heroes Of The Storm.
To dectrypt your files, follow this procedure. First, You have to install Heroes Of The Storm. Second, Play Heroes Of The Storm 24hours. (Only Play Time Will Be Recorded)
NOW, Let’s play the King God Emperor General Chungmoogong Majesty Game HEROES OF THE STORM
*Warning* Do NOT KILL This Program and Computer.

In addition the .HeroesOftheStorm crypto virus can replace the desktop wallpaper with the following image:

.HeroesOftheStorm file virus ransom note image sensorstechforum

According to the ransom message attackers‘ demand from you to install Heroes of the Storm and play the game 24 hours. Eventually, after completing the challenge all .HeroesOftheStorm will be decrypted. However, there is no guarantee this will happen as it seems that the threat is in development. Even if it does, all ransomware files and objects remain on the machine. Thus on the next boot up, all your files can be encrypted again. Then hackers will be able to extort a ransom in Bitcoins from you.

Remove .HeroesOftheStorm File Virus and Restore Data

The .HeroesOftheStorm File Virus should be eliminated as soon as possible from the infected system. Otherwise, it has the chance to spread itself to all devices that are connected to the same network as the infected machine. The detailed guide below provides .HeroesOftheStorm ransomware removal instructions. After the removal backup all encrypted files and check step “Restore files encrypted by .HeroesOftheStorm file virus” for alternative data recovery solutions.

Gergana Ivanova

Highly motivated writer with 5+ years of experience writing for ransomware, malware, adware, PUPs, and other cybersecurity-related issues. As a writer, I strive to create content that is based on thorough technical research. I find joy in the process of creating articles that are easy to understand, informative, and useful. Follow me on Twitter (@IRGergana) for the latest in the field of computer, mobile, and online security.

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Step 1: Scan for .HeroesOftheStorm file virus with SpyHunter Anti-Malware Tool

1. Click on the "Download" button to proceed to SpyHunter's download page.

It is recommended to run a scan before purchasing the full version of the software to make sure that the current version of the malware can be detected by SpyHunter. Click on the corresponding links to check SpyHunter's EULA, Privacy Policy and Threat Assessment Criteria.

2. After you have installed SpyHunter, wait for it to update automatically.

scan for and delete ransomware virus step 2

3. After the update process has finished, click on the 'Malware/PC Scan' tab. A new window will appear. Click on 'Start Scan'.

scan for and delete ransomware virus step 3

4. After SpyHunter has finished scanning your PC for any files of the associated threat and found them, you can try to get them removed automatically and permanently by clicking on the 'Next' button.

scan for and delete ransomware virus step 4

If any threats have been removed, it is highly recommended to restart your PC.

Ransomware Automatic Removal - Video Guide

Step 2: Uninstall .HeroesOftheStorm file virus and related malware from Windows

Here is a method in few easy steps that should be able to uninstall most programs. No matter if you are using Windows 10, 8, 7, Vista or XP, those steps will get the job done. Dragging the program or its folder to the recycle bin can be a very bad decision. If you do that, bits and pieces of the program are left behind, and that can lead to unstable work of your PC, errors with the file type associations and other unpleasant activities. The proper way to get a program off your computer is to Uninstall it. To do that:

1. Hold the Windows Logo Button and "R" on your keyboard. A Pop-up window will appear.
delete ransomware from windows step 1

2. In the field type in "appwiz.cpl" and press ENTER.
delete ransomware from windows step 2

3. This will open a window with all the programs installed on the PC. Select the program that you want to remove, and press "Uninstall"
delete ransomware from windows step 3Follow the instructions above and you will successfully delete most unwanted and malicious programs.

Step 3: Clean any registries, created by .HeroesOftheStorm file virus on your computer.

The usually targeted registries of Windows machines are the following:

  • HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run
  • HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run
  • HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\RunOnce
  • HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\RunOnce

You can access them by opening the Windows registry editor and deleting any values, created by .HeroesOftheStorm file virus there. This can happen by following the steps underneath:

1. Open the Run Window again, type "regedit" and click OK.
delete ransomware virus registries step 1

2. When you open it, you can freely navigate to the Run and RunOnce keys, whose locations are shown above.
delete ransomware virus registries step 2

3. You can remove the value of the virus by right-clicking on it and removing it.
delete ransomware virus registries step 3 Tip: To find a virus-created value, you can right-click on it and click "Modify" to see which file it is set to run. If this is the virus file location, remove the value.

Before starting "Step 4", please boot back into Normal mode, in case you are currently in Safe Mode.
This will enable you to install and use SpyHunter 5 successfully.

Step 4: Boot Your PC In Safe Mode to isolate and remove .HeroesOftheStorm file virus


Manual Removal Usually Takes Time and You Risk Damaging Your Files If Not Careful!
We Recommend To Scan Your PC with SpyHunter

Keep in mind, that SpyHunter’s scanner is only for malware detection. If SpyHunter detects malware on your PC, you will need to purchase SpyHunter's malware removal tool to remove the malware threats. Read our SpyHunter 5 review. Click on the corresponding links to check SpyHunter's EULA, Privacy Policy and Threat Assessment Criteria

1. Hold Windows Key + R.
remove ransomware in safe mode step 1

2. The "Run" Window will appear. In it, type "msconfig" and click OK.
remove ransomware in safe mode step 2

3. Go to the "Boot" tab. There select "Safe Boot" and then click "Apply" and "OK".
remove ransomware in safe mode step 3
Tip: Make sure to reverse those changes by unticking Safe Boot after that, because your system will always boot in Safe Boot from now on.

4. When prompted, click on "Restart" to go into Safe Mode.
remove ransomware in safe mode step 4

5. You can recognise Safe Mode by the words written on the corners of your screen.
remove ransomware in safe mode step 5

Step 5: Try to Restore Files Encrypted by .HeroesOftheStorm file virus.

Method 1: Use STOP Decrypter by Emsisoft.

Not all variants of this ransomware can be decrypted for free, but we have added the decryptor used by researchers that is often updated with the variants which become eventually decrypted. You can try and decrypt your files using the instructions below, but if they do not work, then unfortunately your variant of the ransomware virus is not decryptable.

Follow the instructions below to use the Emsisoft decrypter and decrypt your files for free. You can download the Emsisoft decryption tool linked here and then follow the steps provided below:

1 Right-click on the decrypter and click on Run as Administrator as shown below:

stop ransomware decryptor step 1

2. Agree with the license terms:

stop ransomware decryptor step 2

3. Click on "Add Folder" and then add the folders where you want files decrypted as shown underneath:

stop ransomware decryptor step 3

4. Click on "Decrypt" and wait for your files to be decoded.

stop ransomware decryptor step 4

Note: Credit for the decryptor goes to Emsisoft researchers who have made the breakthrough with this virus.

Method 2: Use data recovery software

Ransomware infections and .HeroesOftheStorm file virus aim to encrypt your files using an encryption algorithm which may be very difficult to decrypt. This is why we have suggested a data recovery method that may help you go around direct decryption and try to restore your files. Bear in mind that this method may not be 100% effective but may also help you a little or a lot in different situations.

1. Download the recommended Data Recovery software by clicking on the link underneath:

Simply click on the link and on the website menus on the top, choose Data Recovery - Data Recovery Wizard for Windows or Mac (depending on your OS), and then download and run the tool.

.HeroesOftheStorm file virus-FAQ

What is .HeroesOftheStorm file virus Ransomware?

.HeroesOftheStorm file virus is a ransomware infection - the malicious software that enters your computer silently and blocks either access to the computer itself or encrypt your files. 

Many ransomware viruses use sophisticated encryption algorithms to make your files inaccessible. The goal of ransomware infections is to demand that you pay a ransom payment to get access to your files back.

What Does .HeroesOftheStorm file virus Ransomware Do?

Ransomware in general is a malicious software that is designed to block access to your computer or files until a ransom is paid.

Ransomware viruses can also damage your system, corrupt data and delete files, resulting in the permanent loss of important files.

How Does .HeroesOftheStorm file virus Infect?

Via several ways..HeroesOftheStorm file virus Ransomware infects computers by being sent via phishing emails, containing virus attachment. This attachment is usually masked as an important document, like an invoice, bank document or even a plane ticket and it looks very convincing to users.

Another way you may become a victim of .HeroesOftheStorm file virus is if you download a fake installer, crack or patch from a low reputation website or if you click on a virus link. Many users report getting a ransomware infection by downloading torrents.

How to Open ..HeroesOftheStorm file virus files?

You can't without a decryptor. At this point, the ..HeroesOftheStorm file virus files are encrypted. You can only open them once they are decrypted using a specific decryption key for the particular algorithm.

What to Do If a Decryptor Does Not Work?

Do not panic, and backup the files. If a decryptor did not decrypt your ..HeroesOftheStorm file virus files successfully, then do not despair, because this virus is still new.

Can I Restore "..HeroesOftheStorm file virus" Files?

Yes, sometimes files can be restored. We have suggested several file recovery methods that could work if you want to restore ..HeroesOftheStorm file virus files. 

These methods are in no way 100% guaranteed that you will be able to get your files back. But if you have a backup, your chances of success are much greater.

How To Get Rid of .HeroesOftheStorm file virus Virus?

The safest way and the most efficient one for the removal of this ransomware infection is the use a professional anti-malware program.

It will scan for and locate .HeroesOftheStorm file virus ransomware and then remove it without causing any additional harm to your important ..HeroesOftheStorm file virus files.

Can I Report Ransomware to Authorities?

In case your computer got infected with a ransomware infection, you can report it to the local Police departments. It can help authorities worldwide track and determine the perpetrators behind the virus that has infected your computer.

Below, we have prepared a list with government websites, where you can file a report in case you are a victim of a cybercrime:

Cyber-security authorities, responsible for handling ransomware attack reports in different regions all over the world:

Germany - Offizielles Portal der deutschen Polizei

United States - IC3 Internet Crime Complaint Centre

United Kingdom - Action Fraud Police

France - Ministère de l'Intérieur

Italy - Polizia Di Stato

Spain - Policía Nacional

Netherlands - Politie

Poland - Policja

Portugal - Polícia Judiciária

Greece - Cyber Crime Unit (Hellenic Police)

India - Mumbai Police - CyberCrime Investigation Cell

Australia - Australian High Tech Crime Center

Reports may be responded to in different timeframes, depending on your local authorities.

Can You Stop Ransomware from Encrypting Your Files?

Yes, you can prevent ransomware. The best way to do this is to ensure your computer system is updated with the latest security patches, use a reputable anti-malware program and firewall, backup your important files frequently, and avoid clicking on malicious links or downloading unknown files.

Can .HeroesOftheStorm file virus Ransomware Steal Your Data?

Yes, in most cases ransomware will steal your information. It is a form of malware that steals data from a user's computer, encrypts it, and then demands a ransom in order to decrypt it.

In many cases, the malware authors or attackers will threaten to delete the data or publish it online unless the ransom is paid.

Can Ransomware Infect WiFi?

Yes, ransomware can infect WiFi networks, as malicious actors can use it to gain control of the network, steal confidential data, and lock out users. If a ransomware attack is successful, it could lead to a loss of service and/or data, and in some cases, financial losses.

Should I Pay Ransomware?

No, you should not pay ransomware extortionists. Paying them only encourages criminals and does not guarantee that the files or data will be restored. The better approach is to have a secure backup of important data and be vigilant about security in the first place.

What Happens If I Don't Pay Ransom?

If you don't pay the ransom, the hackers may still have access to your computer, data, or files and may continue to threaten to expose or delete them, or even use them to commit cybercrimes. In some cases, they may even continue to demand additional ransom payments.

Can a Ransomware Attack Be Detected?

Yes, ransomware can be detected. Anti-malware software and other advanced security tools can detect ransomware and alert the user when it is present on a machine.

It is important to stay up-to-date on the latest security measures and to keep security software updated to ensure ransomware can be detected and prevented.

Do Ransomware Criminals Get Caught?

Yes, ransomware criminals do get caught. Law enforcement agencies, such as the FBI, Interpol and others have been successful in tracking down and prosecuting ransomware criminals in the US and other countries. As ransomware threats continue to increase, so does the enforcement activity.

About the .HeroesOftheStorm file virus Research

The content we publish on SensorsTechForum.com, this .HeroesOftheStorm file virus how-to removal guide included, is the outcome of extensive research, hard work and our team’s devotion to help you remove the specific malware and restore your encrypted files.

How did we conduct the research on this ransomware?

Our research is based on an independent investigation. We are in contact with independent security researchers, and as such, we receive daily updates on the latest malware and ransomware definitions.

Furthermore, the research behind the .HeroesOftheStorm file virus ransomware threat is backed with VirusTotal and the NoMoreRansom project.

To better understand the ransomware threat, please refer to the following articles which provide knowledgeable details.

As a site that has been dedicated to providing free removal instructions for ransomware and malware since 2014, SensorsTechForum’s recommendation is to only pay attention to trustworthy sources.

How to recognize trustworthy sources:

  • Always check "About Us" web page.
  • Profile of the content creator.
  • Make sure that real people are behind the site and not fake names and profiles.
  • Verify Facebook, LinkedIn and Twitter personal profiles.

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