This article has been created with the main goal of helping you by showing how to remove the .docx files ransomware virus from your computer and how you can try and recover files, encrypted by it.
A new ransomware, using the same distribution IP addresses as [wplinkpreview url=”https://sensorstechforum.com/decrypt-gandcrab-ransomware-files/”]GandCrab ransomware does has been detected to infect victimized computers and encrypt their files. Shortly after this, the virus drops a ransom note type of file, called YOU_FILES_HERE.txt, in which ransom demands are made to pay in BitCoin in order to get the encrypted files restored once again. If your computer has been infected by this virus we recommend that you read this article as it aims to help you remove the .docx files virus from your computer and show how you can try and restore .docx encrypted files.
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Threat Summary
Name | .docx Files Virus |
Type | Ransomware, Cryptovirus |
Short Description | Encrypts your files and asks you to pay ransom to get them to be opened again. |
Symptoms | Files are appended the .docx file extension to them. A ransom note, called YOU_FILES_HERE.txt is dropped on the victims’ PC. |
Distribution Method | Spam Emails, Email Attachments, Executable files |
Detection Tool |
See If Your System Has Been Affected by malware
Download
Malware Removal Tool
|
User Experience | Join Our Forum to Discuss .docx Files Virus. |
Data Recovery Tool | Windows Data Recovery by Stellar Phoenix Notice! This product scans your drive sectors to recover lost files and it may not recover 100% of the encrypted files, but only few of them, depending on the situation and whether or not you have reformatted your drive. |
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.docx Ransomware – Distribution Methods
There may be more than one way via which this .docx ransomware may spread onto the computers of users. The virus’s main idea is to get users to open It’s malicious file. This is why the infection file may pretend to be a legitimate file sent to victims via spammed e-mail message which imitates a legitimate one, like the example below:
In addition to this, the ransomware virus may also hide as a legitimate file that is available for download. Such files can often turn out to be fake installers of software, whose main goal is to get users to download and run them. They also turn out to be fake cracks, patches, license activators and other types of seemingly legitimate .exe and .msi files.
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.docx Files Virus – Analysis
The .docx file extension virus for now has no name, but it can be easily recognized by the ransom note it adds. It is called YOU_FILES_HERE.txt and has the following message:
Your files are Encrypted!
For data recovery needs decryptor.
How to buy decryptor.
1. Download “Tor Borwser” from https://torproject.org/and install it.
2. Open this link In the “Tor Browser”
{TOR URL HERE}
Note! This link is available via “Tor Browser” only.
If Tor/Tor browser is locked in your country or you can not install it, open one of the following links:
{ALTERNATIVE URLS}
Free decryption as guarantee.
Before paying you can send us 2 file for free decryption.
You unique ID: {ID}
The main malicious file of the .docx files virus is reported to have the following parameters:
→ SHA256:30ec73110c97a5ac5e923324b6874c41777a31b9b8a95467babcb9fb6bd3e982
Name:25d7ebac.gxe
When the .docx files virus infects your computer, the malware may start to interact with the following Windows System files:
→ advapi32.dll
comctl32.dll
gdi32.dll
kernel32.dll
oleaut32.dll
user32.dll
version.dll
The ransomware uses those system files to perform a lot of procedure calls and actions that would otherwise be unauthorized.
One of them is to possibly create registry entries in the following Windows Registry sub-keys:
→ HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\RunOnce
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\RunOnce
Another malicious activity of the .docx files virus may be to delete the shadow volume copies of the infected computer, preferrably by running a script that executes Windows Command Prompt with the following commands to delete the backed up files on the infected PC:
→ sc stop VVS
sc stop wscsvc
sc stop WinDefend
sc stop wuauserv
sc stop BITS
sc stop ERSvc
sc stop WerSvc
cmd.exe /C bcdedit /set {default} recoveryenabled No
cmd.exe /C bcdedit /set {default} bootstatuspolicy ignoreallfailures
C:\Windows\System32\cmd.exe” /C vssadmin.exe Delete Shadows /All /Quiet
![](/wp-content/uploads/2016/04/shield.png)
.docx Files Virus – Encryption Process
To encrypt the files, the .docx ransomware may check for them first. To do this, the virus may scan documents, images, videos and other important files based on their file types, for example:
→ “PNG .PSD .PSPIMAGE .TGA .THM .TIF .TIFF .YUV .AI .EPS .PS .SVG .INDD .PCT .PDF .XLR .XLS .XLSX .ACCDB .DB .DBF .MDB .PDB .SQL .APK .APP .BAT .CGI .COM .EXE .GADGET .JAR .PIF .WSF .DEM .GAM .NES .ROM .SAV CAD Files .DWG .DXF GIS Files .GPX .KML .KMZ .ASP .ASPX .CER .CFM .CSR .CSS .HTM .HTML .JS .JSP .PHP .RSS .XHTML. DOC .DOCX .LOG .MSG .ODT .PAGES .RTF .TEX .TXT .WPD .WPS .CSV .DAT .GED .KEY .KEYCHAIN .PPS .PPT .PPTX ..INI .PRF Encoded Files .HQX .MIM .UUE .7Z .CBR .DEB .GZ .PKG .RAR .RPM .SITX .TAR.GZ .ZIP .ZIPX .BIN .CUE .DMG .ISO .MDF .TOAST .VCD SDF .TAR .TAX2014 .TAX2015 .VCF .XML Audio Files .AIF .IFF .M3U .M4A .MID .MP3 .MPA .WAV .WMA Video Files .3G2 .3GP .ASF .AVI .FLV .M4V .MOV .MP4 .MPG .RM .SRT .SWF .VOB .WMV 3D .3DM .3DS .MAX .OBJ R.BMP .DDS .GIF .JPG ..CRX .PLUGIN .FNT .FON .OTF .TTF .CAB .CPL .CUR .DESKTHEMEPACK .DLL .DMP .DRV .ICNS .ICO .LNK .SYS .CFG”
After encryption, the files can no longer be opened and may appear like the following:
![](/wp-content/uploads/2016/04/shield_green.png)
Remove .docx Files Virus and Try Restoring Your Files
Before beginning the removal of the .docx file ransomware, we recommend that you backup your encrypted files. This will effectively help you to recover your files if something fails to try decrypting them later.
To remove .docx files virus from your computer, we recommend that you follow the removal instructions underneath this article. They have been created with the main idea in mind that you should remove this ransomware virus from your computer either manually or automatically. Be advised that the automatic approach is the best one, according to security experts since it involves using an advanced anti-malware software, the main idea behind which is to automatically scan your PC and remove every malicious object in a safe manner.
To try and restore files, encrypted by the .docx files virus, we recommend that you follow the file recovery instructions underneath this article. They have been created to help you try restore as many files as possible, even though they may not be 100% effective.
- Step 1
- Step 2
- Step 3
- Step 4
- Step 5
Step 1: Scan for .docx Files Virus with SpyHunter Anti-Malware Tool
Ransomware Automatic Removal - Video Guide
Step 2: Uninstall .docx Files Virus and related malware from Windows
Here is a method in few easy steps that should be able to uninstall most programs. No matter if you are using Windows 10, 8, 7, Vista or XP, those steps will get the job done. Dragging the program or its folder to the recycle bin can be a very bad decision. If you do that, bits and pieces of the program are left behind, and that can lead to unstable work of your PC, errors with the file type associations and other unpleasant activities. The proper way to get a program off your computer is to Uninstall it. To do that:
![delete ransomware from windows step 1](https://cdn.sensorstechforum.com/wp-content/uploads/2019/06/1-step-remove-virus-sensorstechforum-com.jpg)
![delete ransomware from windows step 2](https://cdn.sensorstechforum.com/wp-content/uploads/2020/10/Run-Remove-Uninstal-pop-up-adware-hijacker-virus-sensorstechforum-2.jpg)
![delete ransomware from windows step 3](https://cdn.sensorstechforum.com/wp-content/uploads/2020/10/Run-Remove-Uninstal-pop-up-adware-hijacker-virus-sensorstechforum-3.jpg)
Step 3: Clean any registries, created by .docx Files Virus on your computer.
The usually targeted registries of Windows machines are the following:
- HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run
- HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run
- HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\RunOnce
- HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\RunOnce
You can access them by opening the Windows registry editor and deleting any values, created by .docx Files Virus there. This can happen by following the steps underneath:
![delete ransomware virus registries step 1](https://cdn.sensorstechforum.com/wp-content/uploads/2019/06/5-step-remove-a-virus-sensorstechforum-com.jpg)
![delete ransomware virus registries step 2](https://cdn.sensorstechforum.com/wp-content/uploads/2019/06/6-step-remove-virus-sensorstechforum-com.jpg)
![delete ransomware virus registries step 3](https://cdn.sensorstechforum.com/wp-content/uploads/2019/06/7-step-remove-virus-sensorstechforum-com.jpg)
Before starting "Step 4", please boot back into Normal mode, in case you are currently in Safe Mode.
This will enable you to install and use SpyHunter 5 successfully.
Step 4: Boot Your PC In Safe Mode to isolate and remove .docx Files Virus
![remove ransomware in safe mode step 1](https://cdn.sensorstechforum.com/wp-content/uploads/2019/06/1-step-remove-virus-sensorstechforum-com.jpg)
![remove ransomware in safe mode step 2](https://cdn.sensorstechforum.com/wp-content/uploads/2019/06/2-step-remove-virus-sensorstechforum-com.jpg)
![remove ransomware in safe mode step 3](https://cdn.sensorstechforum.com/wp-content/uploads/2019/06/3-step-remove-virus-sensorstechforum-com.jpg)
![remove ransomware in safe mode step 4](https://cdn.sensorstechforum.com/wp-content/uploads/2019/06/4-step-remove-virus-sensorstechforum-com.jpg)
![remove ransomware in safe mode step 5](https://cdn.sensorstechforum.com/wp-content/uploads/2020/10/windows-safe-mode-running.jpg)
Step 5: Try to Restore Files Encrypted by .docx Files Virus.
Method 1: Use STOP Decrypter by Emsisoft.
Not all variants of this ransomware can be decrypted for free, but we have added the decryptor used by researchers that is often updated with the variants which become eventually decrypted. You can try and decrypt your files using the instructions below, but if they do not work, then unfortunately your variant of the ransomware virus is not decryptable.
Follow the instructions below to use the Emsisoft decrypter and decrypt your files for free. You can download the Emsisoft decryption tool linked here and then follow the steps provided below:
1 Right-click on the decrypter and click on Run as Administrator as shown below:
2. Agree with the license terms:
3. Click on "Add Folder" and then add the folders where you want files decrypted as shown underneath:
4. Click on "Decrypt" and wait for your files to be decoded.
Note: Credit for the decryptor goes to Emsisoft researchers who have made the breakthrough with this virus.
Method 2: Use data recovery software
Ransomware infections and .docx Files Virus aim to encrypt your files using an encryption algorithm which may be very difficult to decrypt. This is why we have suggested a data recovery method that may help you go around direct decryption and try to restore your files. Bear in mind that this method may not be 100% effective but may also help you a little or a lot in different situations.
Simply click on the link and on the website menus on the top, choose Data Recovery - Data Recovery Wizard for Windows or Mac (depending on your OS), and then download and run the tool.
.docx Files Virus-FAQ
What is .docx Files Virus Ransomware?
.docx Files Virus is a ransomware infection - the malicious software that enters your computer silently and blocks either access to the computer itself or encrypt your files.
Many ransomware viruses use sophisticated encryption algorithms to make your files inaccessible. The goal of ransomware infections is to demand that you pay a ransom payment to get access to your files back.
What Does .docx Files Virus Ransomware Do?
Ransomware in general is a malicious software that is designed to block access to your computer or files until a ransom is paid.
Ransomware viruses can also damage your system, corrupt data and delete files, resulting in the permanent loss of important files.
How Does .docx Files Virus Infect?
Via several ways..docx Files Virus Ransomware infects computers by being sent via phishing emails, containing virus attachment. This attachment is usually masked as an important document, like an invoice, bank document or even a plane ticket and it looks very convincing to users.
Another way you may become a victim of .docx Files Virus is if you download a fake installer, crack or patch from a low reputation website or if you click on a virus link. Many users report getting a ransomware infection by downloading torrents.
How to Open ..docx Files Virus files?
You can't without a decryptor. At this point, the ..docx Files Virus files are encrypted. You can only open them once they are decrypted using a specific decryption key for the particular algorithm.
What to Do If a Decryptor Does Not Work?
Do not panic, and backup the files. If a decryptor did not decrypt your ..docx Files Virus files successfully, then do not despair, because this virus is still new.
Can I Restore "..docx Files Virus" Files?
Yes, sometimes files can be restored. We have suggested several file recovery methods that could work if you want to restore ..docx Files Virus files.
These methods are in no way 100% guaranteed that you will be able to get your files back. But if you have a backup, your chances of success are much greater.
How To Get Rid of .docx Files Virus Virus?
The safest way and the most efficient one for the removal of this ransomware infection is the use a professional anti-malware program.
It will scan for and locate .docx Files Virus ransomware and then remove it without causing any additional harm to your important ..docx Files Virus files.
Can I Report Ransomware to Authorities?
In case your computer got infected with a ransomware infection, you can report it to the local Police departments. It can help authorities worldwide track and determine the perpetrators behind the virus that has infected your computer.
Below, we have prepared a list with government websites, where you can file a report in case you are a victim of a cybercrime:
Cyber-security authorities, responsible for handling ransomware attack reports in different regions all over the world:
Germany - Offizielles Portal der deutschen Polizei
United States - IC3 Internet Crime Complaint Centre
United Kingdom - Action Fraud Police
France - Ministère de l'Intérieur
Italy - Polizia Di Stato
Spain - Policía Nacional
Netherlands - Politie
Poland - Policja
Portugal - Polícia Judiciária
Greece - Cyber Crime Unit (Hellenic Police)
India - Mumbai Police - CyberCrime Investigation Cell
Australia - Australian High Tech Crime Center
Reports may be responded to in different timeframes, depending on your local authorities.
Can You Stop Ransomware from Encrypting Your Files?
Yes, you can prevent ransomware. The best way to do this is to ensure your computer system is updated with the latest security patches, use a reputable anti-malware program and firewall, backup your important files frequently, and avoid clicking on malicious links or downloading unknown files.
Can .docx Files Virus Ransomware Steal Your Data?
Yes, in most cases ransomware will steal your information. It is a form of malware that steals data from a user's computer, encrypts it, and then demands a ransom in order to decrypt it.
In many cases, the malware authors or attackers will threaten to delete the data or publish it online unless the ransom is paid.
Can Ransomware Infect WiFi?
Yes, ransomware can infect WiFi networks, as malicious actors can use it to gain control of the network, steal confidential data, and lock out users. If a ransomware attack is successful, it could lead to a loss of service and/or data, and in some cases, financial losses.
Should I Pay Ransomware?
No, you should not pay ransomware extortionists. Paying them only encourages criminals and does not guarantee that the files or data will be restored. The better approach is to have a secure backup of important data and be vigilant about security in the first place.
What Happens If I Don't Pay Ransom?
If you don't pay the ransom, the hackers may still have access to your computer, data, or files and may continue to threaten to expose or delete them, or even use them to commit cybercrimes. In some cases, they may even continue to demand additional ransom payments.
Can a Ransomware Attack Be Detected?
Yes, ransomware can be detected. Anti-malware software and other advanced security tools can detect ransomware and alert the user when it is present on a machine.
It is important to stay up-to-date on the latest security measures and to keep security software updated to ensure ransomware can be detected and prevented.
Do Ransomware Criminals Get Caught?
Yes, ransomware criminals do get caught. Law enforcement agencies, such as the FBI, Interpol and others have been successful in tracking down and prosecuting ransomware criminals in the US and other countries. As ransomware threats continue to increase, so does the enforcement activity.
About the .docx Files Virus Research
The content we publish on SensorsTechForum.com, this .docx Files Virus how-to removal guide included, is the outcome of extensive research, hard work and our team’s devotion to help you remove the specific malware and restore your encrypted files.
How did we conduct the research on this ransomware?
Our research is based on an independent investigation. We are in contact with independent security researchers, and as such, we receive daily updates on the latest malware and ransomware definitions.
Furthermore, the research behind the .docx Files Virus ransomware threat is backed with VirusTotal and the NoMoreRansom project.
To better understand the ransomware threat, please refer to the following articles which provide knowledgeable details.
As a site that has been dedicated to providing free removal instructions for ransomware and malware since 2014, SensorsTechForum’s recommendation is to only pay attention to trustworthy sources.
How to recognize trustworthy sources:
- Always check "About Us" web page.
- Profile of the content creator.
- Make sure that real people are behind the site and not fake names and profiles.
- Verify Facebook, LinkedIn and Twitter personal profiles.