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Remove Facebook Ransomware (.Facebook Extension)

facebook ransomware ransom note sensorstechforum

This article explains the issues that occur in case of infection with Facebook ransomware and provides a complete guide on how to remove malicious files and how to potentially recover files encrypted by this ransomware.

Facebook ransomware is a crypto infection that invades computer systems in order to encode predefined types of files. In case that it has managed to infect your system you could not use it regularly until you remove all malicious files and objects created by the ransomware. The most devastating impact that you will witness, however, is the corruption of valuable data. Many of your files will remain inaccessible unless you apply any effective method to revert back their code. Here we need to advise you to avoid ransom payment and better use the help of alternative data recovery methods.

Threat Summary

Name Facebook Ransomware
Type Ransomware, Cryptovirus
Short Description A data locker ransomware that utilizes strong cihper algorithm to encrypt files on stored on the infected computer. Then it demands a ransom for decryption solution.
Symptoms Important files are locked and renamed with .Facebook extension. Hackers demand a ransom payment
Distribution Method Spam Emails, Email Attachments
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User Experience Join Our Forum to Discuss Facebook Ransomware.
Data Recovery Tool Windows Data Recovery by Stellar Phoenix Notice! This product scans your drive sectors to recover lost files and it may not recover 100% of the encrypted files, but only few of them, depending on the situation and whether or not you have reformatted your drive.

Facebook Ransomware – Distribution

As revealed by the analyses of Facebook ransomware samples the infection process is triggered by an executable file called Facebook.exe. This file could be delivered on computer systems via shady spread techniques like malspam, malvertising, software bundling and website corruption.

We presume that malspam is the main spread channel used by the authors of Facebook ransomware. Malspam or emails that deliver malicious code on users’ devices is a technique known to be used by the majority of malicious intenders who spread ransomware infections. Now we will reveal some traits that could help you detect an email that attempts to trick you into running malicious code on your device.

The first one is the presence of file attachment. This file is likely to be of a commonly used type in order that you are more prone to download it without considering it’s a malicious file. In addition, the text message may urge you to review it as soon as possible due to the importance of its data. In case that you get tricked into opening the file on your device you unintentionally activate the infection process.

Another trait of an email that attempts to trick you into infecting your device with ransomware is the presence of an URL address. This URL is usually set to land you on a web page that is designed to drop and activate the infection directly on your machine.

The tricky part with all these emails is that they often pose as representatives of legitimate institutions. So we advise you to read carefully each email you receive before you take any further actions. You can also check the security status of incorporated elements with the help of online malware scanners such as ZipeZip and VirusTotal.

Facebook Ransomware – Overview

Facebook ransomware is a crypto infection that invades computer systems in order to encode predefined types of files. In case that it has managed to infect your system you could not use it regularly until you remove all malicious files and objects created by the ransomware. The most devastating impact that you will witness, however, is the corruption of valuable data. Many of your files will remain inaccessible unless you apply any effective method to revert back their code. Here we need to advise you to avoid ransom payment and better use the help of alternative data recovery methods.

Facebook ransomware is yet another crypto virus that has been recently detected on the malware scene. This is not the first time when the name of a well-known company such as Facebook is involved in the malicious activities of hacker collectives being it within the platform or without it. Variety of Facebook viruses are lurking across the largest social media platform on a daily basis.

This time the name of the company, as well as its distinctive features including its logo and dominant color, are associated with one of the most devastating types of malware – ransomware. The infection process with Facebook ransomware begins when its payload is started on the system. This file contains information on how to access various system components needed for the successful completion of the attack.

At first, it is likely to initiate the creation of additional malicious files on the system. Except creating them directly on the system, the ransomware may also connect its command and control server and download needed files. These files may be located in some of the following system folders:

  • %AppData%
  • %Local%
  • %LocalLow%
  • %Roaming%
  • %Temp%
  • %Windows%

When Facebook ransomware has all its files established on the system, it could continue with further malicious activities. Some of the compromises known to support its infection process affect the Registry Editor. The Registry Editor is a hierarchical database that stores information about essential system settings that control its regular performance.

There are two registry sub-keys that are regularly affected in case of a ransomware attack. These keys are Run and RunOnce. This tendency could be explained by the fact that the same keys are used for the automatic execution of all files and processes that are of paramount importance for the regular load of your operating system. Once Facebook ransomware adds malicious values there, it becomes able to infect the system each time you switch on your device. So we recommend you to check your registries and ensure that no malicious values misuse their functionalities.

All initial system modifications are applied in order that Facebook ransomware could reach its main infection stage – data encryption. The details on data corruption are revealed in the next paragraph and here we will continue revealing information on what happens after this process. The primary purpose of this threat is to extort a ransom payment from its victims. So once it encodes target files it drops a ransom note file that has the following look:

facebook ransomware ransom note sensorstechforum

This message appears on your screen in an attempt to force you to contact hackers and ask them for further details on data restoration and ransom payment. At this point, it is known that hackers who stand behind this nasty Facebook ransomware demand an amount of 0.29 BTC that could be currently obtained for around 975 USD.

Beware that there is no evidence of their decrypter being an efficient one. So paying the ransom may not guarantee the recovery of your .Facebook files.

Facebook Ransomware – Encryption Process

Security researchers have identified that this Facebook crypto virus is based on the code of the popular ransomware family HiddenTear. The bad news is that it uses the sophisticated cipher algorithm AES to encode target files – a process which leaves them completely out of order. The good news is that many ransomware strains that belong to the same ransomware family have been successfully decrypted by security experts. Eventually, this one will be soon decrypted as well.

As of the types of files targeted by Facebook ransomware, they may be all of the following:

  • Audio files
  • Video files
  • Document files
  • Image files
  • Backup files
  • Banking credentials, etc

You could not miss corrupted files as they are all marked with the distinctive extension .Facebook. In fact, this is not the first ransomware associated with this extension. Back in May we have reported the FBLocker virus that is also using the .facebook extension with the difference that the first letter is lower case.

Remove Facebook Ransomware and Restore .Facebook Files

The so-called Facebook ransomware is a threat with highly complex code that plagues not only your files but your whole system. So the infected system should be cleaned and secured properly before you could use it regularly again. Below you could find a step-by-step removal guide that may be helpful in attempting to remove Facebook ransomware. Choose the manual removal approach if you have previous experience with malware files. If you don’t feel comfortable with the manual steps select the automatic section from the guide. Steps there enable you to check the infected system for ransomware files and remove them with a few mouse clicks.

In order to keep your system safe from ransomware and other types of malware in future, you should install and maintain a reliable anti-malware program. Additional security layer that could prevent the occurrence of ransomware attacks is anti-ransomware tool.

Make sure to read carefully all the details mentioned in the step “Restore files” if you want to understand how to fix encrypted files without paying the ransom. Beware that before data recovery process you should back up all encrypted files to an external drive as this will prevent their irreversible loss.

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Gergana Ivanova

Highly motivated writer with 5+ years of experience writing for ransomware, malware, adware, PUPs, and other cybersecurity-related issues. As a writer, I strive to create content that is based on thorough technical research. I find joy in the process of creating articles that are easy to understand, informative, and useful. Follow me on Twitter (@IRGergana) for the latest in the field of computer, mobile, and online security.

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Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer Stop Push Pop-ups

How to Remove Facebook Ransomware from Windows.


Step 1: Boot Your PC In Safe Mode to isolate and remove Facebook Ransomware

OFFER

Manual Removal Usually Takes Time and You Risk Damaging Your Files If Not Careful!
We Recommend To Scan Your PC with SpyHunter

Keep in mind, that SpyHunter’s scanner is only for malware detection. If SpyHunter detects malware on your PC, you will need to purchase SpyHunter's malware removal tool to remove the malware threats. Read our SpyHunter 5 review. Click on the corresponding links to check SpyHunter's EULA, Privacy Policy and Threat Assessment Criteria

1. Hold Windows key() + R


2. The "Run" Window will appear. In it, type "msconfig" and click OK.


3. Go to the "Boot" tab. There select "Safe Boot" and then click "Apply" and "OK".
Tip: Make sure to reverse those changes by unticking Safe Boot after that, because your system will always boot in Safe Boot from now on.


4. When prompted, click on "Restart" to go into Safe Mode.


5. You can recognise Safe Mode by the words written on the corners of your screen.


Step 2: Uninstall Facebook Ransomware and related software from Windows

Here is a method in few easy steps that should be able to uninstall most programs. No matter if you are using Windows 10, 8, 7, Vista or XP, those steps will get the job done. Dragging the program or its folder to the recycle bin can be a very bad decision. If you do that, bits and pieces of the program are left behind, and that can lead to unstable work of your PC, errors with the file type associations and other unpleasant activities. The proper way to get a program off your computer is to Uninstall it. To do that:


1. Hold the Windows Logo Button and "R" on your keyboard. A Pop-up window will appear.


2. In the field type in "appwiz.cpl" and press ENTER.


3. This will open a window with all the programs installed on the PC. Select the program that you want to remove, and press "Uninstall"
Follow the instructions above and you will successfully uninstall most programs.


Step 3: Clean any registries, created by Facebook Ransomware on your computer.

The usually targeted registries of Windows machines are the following:

  • HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run
  • HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run
  • HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\RunOnce
  • HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\RunOnce

You can access them by opening the Windows registry editor and deleting any values, created by Facebook Ransomware there. This can happen by following the steps underneath:

1. Open the Run Window again, type "regedit" and click OK.


2. When you open it, you can freely navigate to the Run and RunOnce keys, whose locations are shown above.


3. You can remove the value of the virus by right-clicking on it and removing it.
Tip: To find a virus-created value, you can right-click on it and click "Modify" to see which file it is set to run. If this is the virus file location, remove the value.

IMPORTANT!
Before starting "Step 4", please boot back into Normal mode, in case you are currently in Safe Mode.
This will enable you to install and use SpyHunter 5 successfully.

Step 4: Scan for Facebook Ransomware with SpyHunter Anti-Malware Tool

1. Click on the "Download" button to proceed to SpyHunter's download page.


It is recommended to run a scan before purchasing the full version of the software to make sure that the current version of the malware can be detected by SpyHunter. Click on the corresponding links to check SpyHunter's EULA, Privacy Policy and Threat Assessment Criteria.


2. After you have installed SpyHunter, wait for it to update automatically.

SpyHunter5-update-2018


3. After the update process has finished, click on the 'Malware/PC Scan' tab. A new window will appear. Click on 'Start Scan'.

SpyHunter5-Free-Scan-2018


4. After SpyHunter has finished scanning your PC for any files of the associated threat and found them, you can try to get them removed automatically and permanently by clicking on the 'Next' button.

SpyHunter-5-Free-Scan-Next-2018

If any threats have been removed, it is highly recommended to restart your PC.


Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer Stop Push Pop-ups

Get rid of Facebook Ransomware from Mac OS X.


Step 1: Uninstall Facebook Ransomware and remove related files and objects

OFFER
Manual Removal Usually Takes Time and You Risk Damaging Your Files If Not Careful!
We Recommend To Scan Your Mac with SpyHunter for Mac
Keep in mind, that SpyHunter for Mac needs to purchased to remove the malware threats. Click on the corresponding links to check SpyHunter’s EULA and Privacy Policy


1. Hit the ⇧+⌘+U keys to open Utilities. Another way is to click on “Go” and then click “Utilities”, like the image below shows:


2. Find Activity Monitor and double-click it:


3. In the Activity Monitor look for any suspicious processes, belonging or related to Facebook Ransomware:

Tip: To quit a process completely, choose the “Force Quit” option.


4. Click on the "Go" button again, but this time select Applications. Another way is with the ⇧+⌘+A buttons.


5. In the Applications menu, look for any suspicious app or an app with a name, similar or identical to Facebook Ransomware. If you find it, right-click on the app and select “Move to Trash”.


6: Select Accounts, after which click on the Login Items preference. Your Mac will then show you a list of items that start automatically when you log in. Look for any suspicious apps identical or similar to Facebook Ransomware. Check the app you want to stop from running automatically and then select on the Minus (“-“) icon to hide it.


7: Remove any left-over files that might be related to this threat manually by following the sub-steps below:

  • Go to Finder.
  • In the search bar type the name of the app that you want to remove.
  • Above the search bar change the two drop down menus to “System Files” and “Are Included” so that you can see all of the files associated with the application you want to remove. Bear in mind that some of the files may not be related to the app so be very careful which files you delete.
  • If all of the files are related, hold the ⌘+A buttons to select them and then drive them to “Trash”.

In case you cannot remove Facebook Ransomware via Step 1 above:

In case you cannot find the virus files and objects in your Applications or other places we have shown above, you can manually look for them in the Libraries of your Mac. But before doing this, please read the disclaimer below:

Disclaimer! If you are about to tamper with Library files on Mac, be sure to know the name of the virus file, because if you delete the wrong file, it may cause irreversible damage to your MacOS. Continue on your own responsibility!

1: Click on "Go" and Then "Go to Folder" as shown underneath:

2: Type in "/Library/LauchAgents/" and click Ok:

3: Delete all of the virus files that have similar or the same name as Facebook Ransomware. If you believe there is no such file, do not delete anything.

You can repeat the same procedure with the following other Library directories:

→ ~/Library/LaunchAgents
/Library/LaunchDaemons

Tip: ~ is there on purpose, because it leads to more LaunchAgents.


Step 2: Scan for and remove Facebook Ransomware files from your Mac

When you are facing problems on your Mac as a result of unwanted scripts and programs such as Facebook Ransomware, the recommended way of eliminating the threat is by using an anti-malware program. SpyHunter for Mac offers advanced security features along with other modules that will improve your Mac’s security and protect it in the future.


Click the button below below to download SpyHunter for Mac and scan for Facebook Ransomware:


Download

SpyHunter for Mac



Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer Stop Push Pop-ups


Remove Facebook Ransomware from Google Chrome.


Step 1: Start Google Chrome and open the drop menu


Step 2: Move the cursor over "Tools" and then from the extended menu choose "Extensions"


Step 3: From the opened "Extensions" menu locate the unwanted extension and click on its "Remove" button.


Step 4: After the extension is removed, restart Google Chrome by closing it from the red "X" button at the top right corner and start it again.


Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer Stop Push Pop-ups


Erase Facebook Ransomware from Mozilla Firefox.

Step 1: Start Mozilla Firefox. Open the menu window


Step 2: Select the "Add-ons" icon from the menu.


Step 3: Select the unwanted extension and click "Remove"


Step 4: After the extension is removed, restart Mozilla Firefox by closing it from the red "X" button at the top right corner and start it again.



Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer Stop Push Pop-ups


Uninstall Facebook Ransomware from Microsoft Edge.


Step 1: Start Edge browser.


Step 2: Open the drop menu by clicking on the icon at the top right corner.


Step 3: From the drop menu select "Extensions".


Step 4: Choose the suspected malicious extension you want to remove and then click on the gear icon.


Step 5: Remove the malicious extension by scrolling down and then clicking on Uninstall.



Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer Stop Push Pop-ups


Remove Facebook Ransomware from Safari.


Step 1: Start the Safari app.


Step 2: After hovering your mouse cursor to the top of the screen, click on the Safari text to open its drop down menu.


Step 3: From the menu, click on "Preferences".

stf-safari preferences


Step 4: After that, select the 'Extensions' Tab.

stf-safari-extensions


Step 5: Click once on the extension you want to remove.


Step 6: Click 'Uninstall'.

stf-safari uninstall

A pop-up window will appear asking for confirmation to uninstall the extension. Select 'Uninstall' again, and the Facebook Ransomware will be removed.


How to Reset Safari
IMPORTANT: Before resetting Safari make sure you back up all your saved passwords within the browser in case you forget them.

Start Safari and then click on the gear leaver icon.

Click the Reset Safari button and you will reset the browser.


Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer Stop Push Pop-ups


Eliminate Facebook Ransomware from Internet Explorer.


Step 1: Start Internet Explorer.


Step 2: Click on the gear icon labeled 'Tools' to open the drop menu and select 'Manage Add-ons'


Step 3: In the 'Manage Add-ons' window.


Step 4: Select the extension you want to remove and then click 'Disable'. A pop-up window will appear to inform you that you are about to disable the selected extension, and some more add-ons might be disabled as well. Leave all the boxes checked, and click 'Disable'.


Step 5: After the unwanted extension has been removed, restart Internet Explorer by closing it from the red 'X' button located at the top right corner and start it again.


Remove Push Notifications caused by Facebook Ransomware from Your Browsers.


Turn Off Push Notifications from Google Chrome

To disable any Push Notices from Google Chrome browser, please follow the steps below:

Step 1: Go to Settings in Chrome.

settings

Step 2: In Settings, select “Advanced Settings”:

advanced settings

Step 3: Click “Content Settings”:

Content Settings

Step 4: Open “Notifications”:

notifications

Step 5: Click the three dots and choose Block, Edit or Remove options:

Block, Edit or Remove

Remove Push Notifications on Firefox

Step 1: Go to Firefox Options.

options

Step 2: Go to “Settings”, type “notifications” in the search bar and click "Settings":

Settings

Step 3: Click “Remove” on any site you wish notifications gone and click “Save Changes”

remove push notifications firefox

Stop Push Notifications on Opera

Step 1: In Opera, press ALT+P to go to Settings

opera

Step 2: In Setting search, type “Content” to go to Content Settings.

content settings

Step 3: Open Notifications:

notifications

Step 4: Do the same as you did with Google Chrome (explained below):

three dots

Eliminate Push Notifications on Safari

Step 1: Open Safari Preferences.

preferences

Step 2: Choose the domain from where you like push pop-ups gone and change to "Deny" from "Allow".


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