Gergana has completed a bachelor degree in Marketing from the University of National and World Economy. She has been with the STF team for three years, researching malware and reporting on the latest infections.
Gergana has completed a bachelor degree in Marketing from the University of National and World Economy. She has been with the STF team for three years, researching malware and reporting on the latest infections.
Gergana has completed a bachelor degree in Marketing from the University of National and World Economy. She has been with the STF team for three years, researching malware and reporting on the latest infections.
This guide refers to the removal of File-Locker ransomware from the infected PC and the recovery process of .locked files.
File-Locker is the name given to a new HiddenTear based data locker ransomware that encodes target files and marks them with the .locked extension. The ransomware renders all corrupted data inaccessible until a demanded ransom payment is paid for their decryption. After encryption File-Locker crypto virus drops a ransom note file Warning!!!!!!.txt on the desktop. This ransom note is written in both Korean and English. It demands 50,000 won (the currency of South Korea) in bitcoin as a ransom payment.
Threat Summary
Name
File-Locker
Type
Ransomware, Cryptovirus
Short Description
The ransomware virus encrypts files on your PC and a ransom note demands 50,000 won in Bitcoins for the decryption of .locked files.
Symptoms
This ransomware will encrypt your files and then append the extension .locked on every encrypted file.
Distribution Method
Spam Emails, Email Attachments, Executable Files
Detection Tool
See If Your System Has Been Affected by File-Locker
Windows Data Recovery by Stellar Phoenix Notice! This product scans your drive sectors to recover lost files and it may not recover 100% of the encrypted files, but only few of them, depending on the situation and whether or not you have reformatted your drive.
File-Locker Ransomware – Distribution
File-Locker ransomware infection occurs once the executable file named File-Locker Ransomware.exe is running on the system. The payload may be spread via different techniques, but one of them is considered to be the preferred one. It’s about spam email messages that generally deliver the ransomware payload. Such emails usually come with a spoofed sender and an email address. This trick aims to mislead addressee that the received email appears to be sent from a trustworthy source like favorite websites, popular services, public organizations and even governmental entities. The main aim of these emails is to trick receivers into reaching out a malicious file attachment or a corrupted web link. Once the malicious file attachment that carries the File-Locker ransomware payload is started on the system, it triggers the infection. Plagued email attachments usually come as documents, archives, pictures, projects, or other commonly used file types. When a corrupted web link is used for the ransomware distribution, it lands on a web page which has the payload injected into its code. As it may be set to download the malicious file automatically the ransomware penetrates the system unnoticeably and starts encoding target data.
File-Locker Ransomware – Infection Flow
It seems that the code of a threat created for educational purposes – HiddenTear has been modified for another severe ransomware attack and released in active attack campaigns against online users. The File-Locker is a new HiddenTear based ransomware that is targeting primarily users in Korea which does not exclude its distribution worldwide.
The analyses of the new File-Locker ransomware samples reveal that it can perform various malicious actions. Once the ransomware payload contained in the file File-Locker Ransomware.exe is running on the system, it initiates a sequence of malicious actions. Thus the threat could easily bypass the available security layers and establish its malicious files on the system. Additionally, File-Locker can create more malicious files and terminate various processes to fulfill the attack. Some files associated with File-Locker may be located in the following system folders:
%AppData%
%Temp%
%Roaming%
%Common%
%System32%
File-Locker ransomware uses the AES encryption algorithm to encode a predefined list of target file extensions and then appends the extension .locked to all corrupted data. Afterward, it requests 50,000 Won, or approximately 50 USD, from victims so they could get the files back. The amount should be transferred in bitcoin to a specified Bitcoin address that supposedly belongs to the creators of the threat. The exact address is mentioned in a ransom note created on the desktop. It is called Warning!!!!!!.txt and is written in both English and Korean. What the entire note reads is:
한국어: 경고!!! 모든 문서, 사진, 데이테베이스 및 기타 중요한 파일이 암호화되었습니다!! 당신은 돈을 지불해야 합니다 비트코인 5만원을 [email protected]로 보내십시오 비트코인 지불코드: 1F1tAaz5x1HUXrCNLbtMDqcw6o5GNn4xqX 결제 사이트 http://www.localbitcoins.com/
English: Warning!!! All your documents, photos, databases and other important personal files were encrypted!! You have to pay for it. Send fifty thousand won to [email protected] Bitcoin payment code: 1BoatSLRHtKNngkdXEeobR76b53LETtpyT Payment site http://www.localbitcoins.com/
Any contacts and negotiations with the hackers should be avoided. Remember that the ransom payment provides no guarantee of .locked files decryption. Following hackers’ rules only encourages them to continue spreading devastating infections like File-Locker ransomware and blackmail infected users. In this article are presented secure solutions that will help to regain the control over infected PC and corrupted files without funding crooks.
File-Locker Ransomware – Data Encryption
As File-Locker crypto virus script is HiddenTear based it utilizes the AES cipher algorithm to encrypt predefined file types. The ransomware scans the system for the following file extensions that store valuable information:
Each time File-Locker detects a match during the scan it modifies the original code of the target file and renders it completely unusable. All encrypted files receive the specific extension .locked at the end of their names. Corrupted .locked files remain unusable until a proper solution is applied for their recovery.
To prevent one of the available data recovery options, the ransomware deletes all Shadow Volume Copies stored in the Windows Operating System.
File-Locker ransomware is a nasty infection that should be removed immediately from the infected machine. Otherwise, it will keep obstructing the regular access to valuable information. As long as its malicious files are present on the system it has the chance to execute them automatically on each system start and corrupt additional data. Only after the complete removal of all files and objects associated with File-Locker ransomware, the device can be used regularly again. To remove File-Locker crypto virus just follow the step-by-step removal guide below which provides both manual and automatic approaches. Due to the complexity of ransomware code, security researchers recommend the help of advanced anti-malware tool for maximum efficiency.
Once the removal is complete, alternative data recovery approaches could be also found in the guide. They may be useful for the restore of some .locked files. Be advised to back up all encrypted files to an external drive before you proceed with the recovery process.
Gergana has completed a bachelor degree in Marketing from the University of National and World Economy. She has been with the STF team for three years, researching malware and reporting on the latest infections.
Note! Your system might be affected by File-Locker and other threats
Threats such as File-Locker may be persistent. They tend to re-appear if not fully deleted. A malware removal tool like Combo Cleaner will help you to remove malicious programs, saving you the time and the struggle of tracking down numerous malicious files.
Gergana has completed a bachelor degree in Marketing from the University of National and World Economy. She has been with the STF team for three years, researching malware and reporting on the latest infections.
Note! Your system might be affected by File-Locker and other threats
Threats such as File-Locker may be persistent on your system. They tend to re-appear if not fully deleted. A malware removal tool like SpyHunter will help you to remove malicious programs, saving you the time and the struggle of tracking down numerous malicious files.
Gergana has completed a bachelor degree in Marketing from the University of National and World Economy. She has been with the STF team for three years, researching malware and reporting on the latest infections.
Note! Your computer system may be affected by File-Locker and other threats. Scan Your PC with SpyHunter SpyHunter is a powerful malware removal tool designed to help users with in-depth system security analysis, detection and removal of threats such as File-Locker. Keep in mind, that SpyHunter’s scanner is only for malware detection. If SpyHunter detects malware on your PC, you will need to purchase SpyHunter’s malware removal tool to remove the malware threats. Read our SpyHunter 5 review. Click on the corresponding links to check SpyHunter’s EULA, Privacy Policy and Threat Assessment Criteria.
To remove File-Locker follow these steps:
1. Boot Your PC In Safe Mode to isolate and remove File-Locker files and objects
OFFER
Manual Removal Usually Takes Time and You Risk Damaging Your Files If Not Careful!
We Recommend To Scan Your PC with SpyHunter
Keep in mind, that SpyHunter’s scanner is only for malware detection. If SpyHunter detects malware on your PC, you will need to purchase SpyHunter’s malware removal tool to remove the malware threats. Read our SpyHunter 5 review. Click on the corresponding links to check SpyHunter’s EULA, Privacy Policy and Threat Assessment Criteria
Boot Your PC Into Safe Mode
1. For Windows XP, Vista and 7. 2. For Windows 8, 8.1 and 10. Fix registry entries created by malware and PUPs on your PC.
For Windows XP, Vista and 7 systems:
1. Remove all CDs and DVDs, and then Restart your PC from the “Start” menu. 2. Select one of the two options provided below:
– For PCs with a single operating system: Press “F8” repeatedly after the first boot screen shows up during the restart of your computer. In case the Windows logo appears on the screen, you have to repeat the same task again.
– For PCs with multiple operating systems: Тhe arrow keys will help you select the operating system you prefer to start in Safe Mode. Press “F8” just as described for a single operating system.
3. As the “Advanced Boot Options” screen appears, select the Safe Mode option you want using the arrow keys. As you make your selection, press “Enter“.
4. Log on to your computer using your administrator account
While your computer is in Safe Mode, the words “Safe Mode” will appear in all four corners of your screen.
Step 1: Open up the Start Menu.
Step 2: Click on the Power button (for Windows 8 it is the little arrow next to the “Shut Down” button) and whilst holding down “Shift” click on Restart.
Step 3: After reboot, a blue menu with options will appear. From them you should choose Troubleshoot.
Step 4: You will see the Troubleshoot menu. From this menu choose Advanced Options.
Step 5: After the Advanced Options menu appears, click on Startup Settings.
Step 6: From the Startup Settings menu, click on Restart.
Step 7: A menu will appear upon reboot. You can choose any of the three Safe Mode options by pressing its corresponding number and the machine will restart.
Some malicious scripts may modify the registry entries on your computer to change different settings. This is why cleaning your Windows Registry Database is recommended. Since the tutorial on how to do this is a bit long and tampering with registries could damage your computer if not done properly you should refer and follow our instructive article about fixing registry entries, especially if you are unexperienced in that area.
2. Find files created by File-Locker on your PC
Find files created by File-Locker
1. For Windows 8, 8.1 and 10. 2. For Windows XP, Vista, and 7.
For Newer Windows Operating Systems
Step 1:
On your keyboard press + R and write explorer.exe in the Run text box and then click on the Ok button.
Step 2:
Click on your PC from the quick access bar. This is usually an icon with a monitor and its name is either “My Computer”, “My PC” or “This PC” or whatever you have named it.
Step 3:
Navigate to the search box in the top-right of your PC’s screen and type “fileextension:” and after which type the file extension. If you are looking for malicious executables, an example may be “fileextension:exe”. After doing that, leave a space and type the file name you believe the malware has created. Here is how it may appear if your file has been found:
N.B. We recommend to wait for the green loading bar in the navination box to fill up in case the PC is looking for the file and hasn’t found it yet.
For Older Windows Operating Systems
In older Windows OS’s the conventional approach should be the effective one:
Step 1:
Click on the Start Menu icon (usually on your bottom-left) and then choose the Search preference.
Step 2:
After the search window appears, choose More Advanced Options from the search assistant box. Another way is by clicking on All Files and Folders.
Step 3:
After that type the name of the file you are looking for and click on the Search button. This might take some time after which results will appear. If you have found the malicious file, you may copy or open its location by right-clicking on it.
Now you should be able to discover any file on Windows as long as it is on your hard drive and is not concealed via special software.
IMPORTANT! Before starting the Automatic Removal below, please boot back into Normal mode, in case you are currently in Safe Mode. This will enable you to install and use SpyHunter 5 successfully.
Use SpyHunter to scan for malware and unwanted programs
3. Scan for malware and unwanted programs with SpyHunter Anti-Malware Tool
Scan your PC and Remove File-Locker with SpyHunter Anti-Malware Tool and back up your data
1. Install SpyHunter to scan for File-Locker and remove them.2. Scan with SpyHunter, Detect and Remove File-Locker. Back up your data to secure it from malware in the future.
Step 1: Click on the “Download” button to proceed to SpyHunter’s download page.
It is recommended to run a scan before purchasing the full version of the software to make sure that the current version of the malware can be detected by SpyHunter. Click on the corresponding links to check SpyHunter’s EULA, Privacy Policy and Threat Assessment Criteria.
Step 2: Guide yourself by the download instructions provided for each browser.
Step 3: After you have installed SpyHunter, wait for it to update automatically.
Step 1: After the update process has finished, click on the ‘Malware/PC Scan’ tab. A new window will appear. Click on ‘Start Scan’.
Step 2: After SpyHunter has finished scanning your PC for any files of the associated threat and found them, you can try to get them removed automatically and permanently by clicking on the ‘Next’ button.
Step 3: If any threats have been removed, it is highly recommended to restart your PC.
Back up your data to secure it against attacks in the future
IMPORTANT! Before reading the Windows backup instructions, we highly recommend to back up your data with a cloud backup solution and insure your files against any type of loss, even from the most severe threats. We recommend you to read more about it and to download SOS Online Backup.
4. Try to Restore files encrypted by File-Locker
Try to Restore Files Encrypted by File-Locker
Ransomware infections and File-Locker aim to encrypt your files using an encryption algorithm which may be very difficult to decrypt. This is why we have suggested several alternative methods that may help you go around direct decryption and try to restore your files. Bear in mind that these methods may not be 100% effective but may also help you a little or a lot in different situations.
Method 1: Scanning your drive’s sectors by using Data Recovery software. Another method for restoring your files is by trying to bring back your files via data recovery software. Here are some suggestions for preferred data recovery software solutions:
Method 2: Trying Kaspersky and EmsiSoft’s decryptors. If the first method does not work, we suggest trying to use decryptors for other ransomware viruses, in case your virus is a variant of them. The two primary developers of decryptors are Kaspersky and EmsiSoft, links to which we have provided below:
To restore your data in case you have backup set up, it is important to check for Volume Shadow Copies, if ransomware has not deleted them, in Windows using the below software:
Method 4: Finding the decryption key while the cryptovirus sends it over a network via a sniffing tool.
Another way to decrypt the files is by using a Network Sniffer to get the encryption key, while files are encrypted on your system. A Network Sniffer is a program and/or device monitoring data traveling over a network, such as its internet traffic and internet packets. If you have a sniffer set before the attack happened you might get information about the decryption key. See how-to instructions below:
Gergana has completed a bachelor degree in Marketing from the University of National and World Economy. She has been with the STF team for three years, researching malware and reporting on the latest infections.
Note! Your computer system may be affected by File-Locker and other threats. Scan Your PC with SpyHunter SpyHunter is a powerful malware removal tool designed to help users with in-depth system security analysis, detection and removal of threats such as File-Locker. Keep in mind, that SpyHunter’s scanner is only for malware detection. If SpyHunter detects malware on your PC, you will need to purchase SpyHunter’s malware removal tool to remove the malware threats. Read our SpyHunter 5 review. Click on the corresponding links to check SpyHunter’s EULA, Privacy Policy and Threat Assessment Criteria.
To remove File-Locker follow these steps:
1. Boot Your PC In Safe Mode to isolate and remove File-Locker files and objects
OFFER
Manual Removal Usually Takes Time and You Risk Damaging Your Files If Not Careful!
We Recommend To Scan Your PC with SpyHunter
Keep in mind, that SpyHunter’s scanner is only for malware detection. If SpyHunter detects malware on your PC, you will need to purchase SpyHunter’s malware removal tool to remove the malware threats. Read our SpyHunter 5 review. Click on the corresponding links to check SpyHunter’s EULA, Privacy Policy and Threat Assessment Criteria
Boot Your PC Into Safe Mode
1. For Windows XP, Vista and 7. 2. For Windows 8, 8.1 and 10. Fix registry entries created by malware and PUPs on your PC.
For Windows XP, Vista and 7 systems:
1. Remove all CDs and DVDs, and then Restart your PC from the “Start” menu. 2. Select one of the two options provided below:
– For PCs with a single operating system: Press “F8” repeatedly after the first boot screen shows up during the restart of your computer. In case the Windows logo appears on the screen, you have to repeat the same task again.
– For PCs with multiple operating systems: Тhe arrow keys will help you select the operating system you prefer to start in Safe Mode. Press “F8” just as described for a single operating system.
3. As the “Advanced Boot Options” screen appears, select the Safe Mode option you want using the arrow keys. As you make your selection, press “Enter“.
4. Log on to your computer using your administrator account
While your computer is in Safe Mode, the words “Safe Mode” will appear in all four corners of your screen.
Step 1: Open up the Start Menu.
Step 2: Click on the Power button (for Windows 8 it is the little arrow next to the “Shut Down” button) and whilst holding down “Shift” click on Restart.
Step 3: After reboot, a blue menu with options will appear. From them you should choose Troubleshoot.
Step 4: You will see the Troubleshoot menu. From this menu choose Advanced Options.
Step 5: After the Advanced Options menu appears, click on Startup Settings.
Step 6: From the Startup Settings menu, click on Restart.
Step 7: A menu will appear upon reboot. You can choose any of the three Safe Mode options by pressing its corresponding number and the machine will restart.
Some malicious scripts may modify the registry entries on your computer to change different settings. This is why cleaning your Windows Registry Database is recommended. Since the tutorial on how to do this is a bit long and tampering with registries could damage your computer if not done properly you should refer and follow our instructive article about fixing registry entries, especially if you are unexperienced in that area.
2. Find files created by File-Locker on your PC
Find files created by File-Locker
1. For Windows 8, 8.1 and 10. 2. For Windows XP, Vista, and 7.
For Newer Windows Operating Systems
Step 1:
On your keyboard press + R and write explorer.exe in the Run text box and then click on the Ok button.
Step 2:
Click on your PC from the quick access bar. This is usually an icon with a monitor and its name is either “My Computer”, “My PC” or “This PC” or whatever you have named it.
Step 3:
Navigate to the search box in the top-right of your PC’s screen and type “fileextension:” and after which type the file extension. If you are looking for malicious executables, an example may be “fileextension:exe”. After doing that, leave a space and type the file name you believe the malware has created. Here is how it may appear if your file has been found:
N.B. We recommend to wait for the green loading bar in the navination box to fill up in case the PC is looking for the file and hasn’t found it yet.
For Older Windows Operating Systems
In older Windows OS’s the conventional approach should be the effective one:
Step 1:
Click on the Start Menu icon (usually on your bottom-left) and then choose the Search preference.
Step 2:
After the search window appears, choose More Advanced Options from the search assistant box. Another way is by clicking on All Files and Folders.
Step 3:
After that type the name of the file you are looking for and click on the Search button. This might take some time after which results will appear. If you have found the malicious file, you may copy or open its location by right-clicking on it.
Now you should be able to discover any file on Windows as long as it is on your hard drive and is not concealed via special software.
IMPORTANT! Before starting the Automatic Removal below, please boot back into Normal mode, in case you are currently in Safe Mode. This will enable you to install and use SpyHunter 5 successfully.
Use SpyHunter to scan for malware and unwanted programs
3. Scan for malware and unwanted programs with SpyHunter Anti-Malware Tool
Scan your PC and Remove File-Locker with SpyHunter Anti-Malware Tool and back up your data
1. Install SpyHunter to scan for File-Locker and remove them.2. Scan with SpyHunter, Detect and Remove File-Locker. Back up your data to secure it from malware in the future.
Step 1: Click on the “Download” button to proceed to SpyHunter’s download page.
It is recommended to run a scan before purchasing the full version of the software to make sure that the current version of the malware can be detected by SpyHunter. Click on the corresponding links to check SpyHunter’s EULA, Privacy Policy and Threat Assessment Criteria.
Step 2: Guide yourself by the download instructions provided for each browser.
Step 3: After you have installed SpyHunter, wait for it to update automatically.
Step 1: After the update process has finished, click on the ‘Malware/PC Scan’ tab. A new window will appear. Click on ‘Start Scan’.
Step 2: After SpyHunter has finished scanning your PC for any files of the associated threat and found them, you can try to get them removed automatically and permanently by clicking on the ‘Next’ button.
Step 3: If any threats have been removed, it is highly recommended to restart your PC.
Back up your data to secure it against attacks in the future
IMPORTANT! Before reading the Windows backup instructions, we highly recommend to back up your data with a cloud backup solution and insure your files against any type of loss, even from the most severe threats. We recommend you to read more about it and to download SOS Online Backup.
Gergana has completed a bachelor degree in Marketing from the University of National and World Economy. She has been with the STF team for three years, researching malware and reporting on the latest infections.
Note! Your computer system may be affected by File-Locker or other threats. Scan Your PC with SpyHunter SpyHunter is a powerful malware removal tool designed to help users with in-depth system security analysis, detection and removal of threats such as File-Locker. Keep in mind, that SpyHunter’s scanner is only for malware detection. If SpyHunter detects malware on your PC, you will need to purchase SpyHunter’s malware removal tool to remove the malware threats. Read our SpyHunter 5 review. Click on the corresponding links to check SpyHunter’s EULA, Privacy Policy and Threat Assessment Criteria.
To remove File-Locker follow these steps:
1. Uninstall malicious programs from Windows
OFFER
Manual Removal Usually Takes Time and You Risk Damaging Your Files If Not Careful!
We Recommend To Scan Your PC with SpyHunter
Keep in mind, that SpyHunter’s scanner is only for malware detection. If SpyHunter detects malware on your PC, you will need to purchase SpyHunter’s malware removal tool to remove the malware threats. Read our SpyHunter 5 review. Click on the corresponding links to check SpyHunter’s EULA, Privacy Policy and Threat Assessment Criteria
How to Uninstall malicious programs from Windows:
Here is a method in few easy steps that should be able to uninstall most programs.No matter if you are using Windows 10, 8, 7, Vista or XP, those steps will get the job done. Dragging the program or its folder to the recycle bin can be a very bad decision. If you do that, bits and pieces of the program are left behind, and that can lead to unstable work of your PC, errors with the file type associations and other unpleasant activities. The proper way to get a program off your computer is to Uninstall it. To do that:
Hold the Windows Logo Button and “R” on your keyboard. A Pop-up window will appear (fig.1).
In the field type in “appwiz.cpl” and press ENTER (fig.2).
This will open a window with all the programs installed on the PC. Select the program that you want to remove, and press “Uninstall” (fig.3).
Follow the instructions above and you will successfully uninstall most programs.
2. Clean your Browser and Registry from File-Locker
Remove File-Locker by cleaning your Browser and Registry.
Remove an extension from Mozilla FirefoxRemove an extension from Google Chrome Remove an extension from Internet Explorer Remove an extension from Microsoft Edge Fix registry entries created by File-Locker on your PC.
Start Mozilla Firefox. Open the menu window
Select the “Add-ons” icon from the menu.
Select the unwanted extension and click “Remove“
After the extension is removed, restart Mozilla Firefox by closing it from the red “X” button at the top right corner and start it again.
Start Google Chrome and open the drop menu
Move the cursor over “Tools” and then from the extended menu choose “Extensions“
From the opened “Extensions” menu locate the unwanted extension and click on its “Remove” button.
After the extension is removed, restart Google Chrome by closing it from the red “X” button at the top right corner and start it again.
Start Internet Explorer:
Click on the gear icon labeled ‘Tools’ to open the drop menu and select ‘Manage Add-ons’
In the ‘Manage Add-ons’ window.
Select the extension you want to remove and then click ‘Disable’. A pop-up window will appear to inform you that you are about to disable the selected extension, and some more add-ons might be disabled as well. Leave all the boxes checked, and click ‘Disable’.
After the unwanted extension has been removed, restart Internet Explorer by closing it from the red ‘X’ button located at the top right corner and start it again.
Start Edge
Open the drop menu by clicking on the icon at the top right corner.
From the drop menu select “Extensions”.
Choose the suspected malicious extension you want to remove and then click on the gear icon.
Remove the malicious extension by scrolling down and then clicking on Uninstall.
Some malicious scripts may modify the registry entries on your computer to change different settings. This is why cleaning your Windows Registry Database is recommended. Since the tutorial on how to do this is a bit long and tampering with registries could damage your computer if not done properly you should refer and follow our instructive article about fixing registry entries, especially if you are unexperienced in that area.
IMPORTANT! Before starting the Automatic Removal below, please boot back into Normal mode, in case you are currently in Safe Mode. This will enable you to install and use SpyHunter 5 successfully.
Use SpyHunter to scan for malware and unwanted programs
3. Scan for malware and unwanted programs with SpyHunter Anti-Malware Tool
Scan your PC and Remove File-Locker with SpyHunter Anti-Malware Tool and back up your data
1. Install SpyHunter to scan for File-Locker and remove them.2. Scan with SpyHunter, Detect and Remove File-Locker. Back up your data to secure it from malware in the future.
Step 1: Click on the “Download” button to proceed to SpyHunter’s download page.
It is recommended to run a scan before purchasing the full version of the software to make sure that the current version of the malware can be detected by SpyHunter. Click on the corresponding links to check SpyHunter’s EULA, Privacy Policy and Threat Assessment Criteria.
Step 2: Guide yourself by the download instructions provided for each browser.
Step 3: After you have installed SpyHunter, wait for it to update automatically.
Step 1: After the update process has finished, click on the ‘Malware/PC Scan’ tab. A new window will appear. Click on ‘Start Scan’.
Step 2: After SpyHunter has finished scanning your PC for any files of the associated threat and found them, you can try to get them removed automatically and permanently by clicking on the ‘Next’ button.
Step 3: If any threats have been removed, it is highly recommended to restart your PC.
Back up your data to secure it against attacks in the future
IMPORTANT! Before reading the Windows backup instructions, we highly recommend to back up your data with a cloud backup solution and insure your files against any type of loss, even from the most severe threats. We recommend you to read more about it and to download SOS Online Backup.
Gergana has completed a bachelor degree in Marketing from the University of National and World Economy. She has been with the STF team for three years, researching malware and reporting on the latest infections.
Note! Your computer system may be affected by File-Locker and other threats. Scan Your MAC with Combo Cleaner Combo Cleaner is a powerful malware removal tool designed to help users with in-depth system security analysis, detection and removal of threats such as File-Locker. Keep in mind, that Combo Cleaner needs to purchased to remove the malware threats. Click on the corresponding links to check Combo Cleaner’s EULA and Privacy Policy.
Manually delete File-Locker from your Mac
1. Uninstall File-Locker and remove related files and objects
OFFER
Manual Removal Usually Takes Time and You Risk Damaging Your Files If Not Careful!
We Recommend To Scan Your Mac with Combo Cleaner
Keep in mind, that Combo Cleaner needs to purchased to remove the malware threats. Click on the corresponding links to check Combo Cleaner’s EULA and Privacy Policy
Step 1: Hit the ⇧+⌘+U keys to open Utilities. Another way is to click on “Go” and then click “Utilities”, like the image below shows:
Step 2: Find Activity Monitor and double-click it:
Step 3: In the Activity Monitor look for any suspicious processes, belonging or related to File-Locker:
To quit a process completely, choose the “Force Quit” option.
Step 4: Click on the “Go” button again, but this time select Applications. Another way is with the ⇧+⌘+A buttons.
Step 5: In the Applications menu, look for any suspicious app or an app with a name, similar or identical to File-Locker. If you find it, right-click on the app and select “Move to Trash”.
Step 6: Select Accounts, after which click on the Login Items preference. Your Mac will then show you a list of items that start automatically when you log in. Look for any suspicious apps identical or similar to File-Locker. Check the app you want to stop from running automatically and then select on the Minus (“–“) icon to hide it.
Step 7: Remove any left-over files that might be related to this threat manually by following the sub-steps below:
1.Go to Finder. 2.In the search bar type the name of the app that you want to remove. 3.Above the search bar change the two drop down menus to “System Files” and “Are Included” so that you can see all of the files associated with the application you want to remove. Bear in mind that some of the files may not be related to the app so be very careful which files you delete. 4.If all of the files are related, hold the ⌘+A buttons to select them and then drive them to “Trash”.
2. Remove File-Locker – related extensions from your Mac’s browsers
Remove File-Locker – related extensions from your Mac’s browsers.
Remove a toolbar from Mozilla FirefoxRemove a toolbar from Google Chrome Remove an extension from Safari and reset it.
Start Mozilla Firefox. Open the menu window
Select the “Add-ons” icon from the menu.
Select the Extension and click “Remove“
After the extension is removed, restart Mozilla Firefox by closing it from the red “X” in the top right corner and start it again.
Start Google Chrome and open the drop menu
Move the cursor over “Tools” and then from the extended menu choose “Extensions“
From the opened “Extensions” menu locate the add-on and click on the garbage bin icon on the right of it.
After the extension is removed, restart Google Chrome by closing it from the red “X” in the top right corner and start it again.
Step 1: Remove Safari extensions
Start Safari
Open the drop menu by clicking on the sprocket icon in the top right corner.
From the drop menu select ‘Preferences’ In the new window select ‘Extensions’ Click once on the extension you want removed. Click ‘Uninstall’
A pop-up window will appear asking for confirmation to uninstall the extension. Select ‘Uninstall’ again, and the File-Locker will be removed.
Step 2: Reset Safari
IMPORTANT: Before resetting Safari make sure you back up all your saved passwords within the browser in case you forget them.
Start Safari and then click on the gear leaver icon.
Click the Reset Safari button and you will reset the browser.
Automatically remove File-Locker from your Mac
When you are facing problems on your Mac as a result of unwanted scripts and programs such as File-Locker, the recommended way of eliminating the threat is by using an anti-malware program. Combo Cleaner offers advanced security features along with other modules that will improve your Mac’s security and protect it in the future.
Gergana has completed a bachelor degree in Marketing from the University of National and World Economy. She has been with the STF team for three years, researching malware and reporting on the latest infections.
1. For Windows XP, Vista and 7.
2. For Windows 8, 8.1 and 10.
Fix registry entries created by malware and PUPs on your PC.
1. Install SpyHunter to scan for File-Locker and remove them.
Back up your data to secure it from malware in the future.
Remove an extension from Mozilla Firefox
Remove an extension from Google Chrome
Remove an extension from Internet Explorer
Remove an extension from Microsoft Edge
Remove an extension from Safari and reset it.
