THREAT REMOVAL

Remove Hese Virus (.hese File) – Ransomware Instructions


Update September 2019.
What is Hese virus? This article presents a step-by-step guide on how to remove Hese ransomware virus and how to attempt to recover .hese encrypted files.

Hese virus is a ransomware infection that is based on the code of the infamous STOP ransomware. When started on your computer Hese disrupts system security and encodes personal files. Encrypted files could be recognized by the extension .hese appended by the ransomware. At the end of the attack, Hese virus creates a ransom message that urges you to pay a ransom for the .hese files decryption. This message could be found in the _readnme.txt file which is typically placed on the desktop.

Threat Summary

Name Hese
Type Ransomware, Cryptovirus
Short Description A version of the STOP/DJVU ransomware that is designed to encrypt valuable files stored on infected computers and then extort a ransom from victims.
Symptoms Important files are encrypted and renamed with the extension .hese
A ransom message forces victims to contact hackers in order to receive instructions on how to pay a ransom.
Distribution Method Spam Emails; Email Attachments; Corrupted Websites; Software Installers
Detection Tool See If Your System Has Been Affected by malware

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Malware Removal Tool

User Experience Join Our Forum to Discuss Hese.
Data Recovery Tool Windows Data Recovery by Stellar Phoenix Notice! This product scans your drive sectors to recover lost files and it may not recover 100% of the encrypted files, but only few of them, depending on the situation and whether or not you have reformatted your drive.

Hese Virus (STOP Ransomware) – Update September 2019

As reported by Michael Gillespie, the operators of STOP ransomware have altered its code in newer versions. These changes make the way the researcher decrypted files impossible, starting with .coharos, .gero, and .hese. Apparently, the cybercriminals started to utilize proper asymmetrical encryption, meaning the offline keys will no longer be valid for decryption after this release of the final keys Gillespie extracted.

The researcher is now working towards closing this decrypter, and continuing work on a new decrypter that will work only for the old versions of STOP (up to .carote), but with some caution. The new decrypter will completely replace STOPDecrypter once it’s released, and will work in a different way, the researcher said.

The first version of STOPDecrypter is designed to support specific offline IDs, so it may not be effective for all occasions of the various iterations of the ransomware.

Hese Virus (STOP Ransomware) – More About the Infection

Security researchers reported that the Hese virus is based on the code of one of the most popular ransomware families dubbed [wplinkpreview url=”https://sensorstechforum.com/remove-stop-ransomware/”] STOP. The spread of Hese ransomware is happening with the help of spam emails, email attachments, hacked web pages, and corrupted freeware installers.

Since malspam (emails that deliver malicious code) enables hackers to spread their ransomware on a large scale, they usually rely on it for their distribution campaigns. Attackers usually embed the malicious code in files of well-known types and then attach these files to email messages. The emails usually state that the attached files are:

  • Invoices coming from reputable sites, like PayPal, eBay, etc.
  • Documents from that appear to be sent from your bank.
  • An online order confirmation note.
  • Receipt for a purchase.
  • Others.

Once activated on your system Hese virus creates a bunch of malicious files and places them in folders like %AppData% and %LocalAppData%. With the help of newly created malicious files the ransomware corrupts essential system settings and becomes able to encrypt target files.

For the encryption of target files Hese virus launches a built-in cipher module that is designed to scan selected folders for predefined types of files. Every time the module detects a target file, it utilizes a sophisticated cipher algorithm to transform its code. Unfortunately, the threat is likely to corrupt all files which store valuable information. Hence, encrypted may be:

  • Audio files
  • Video files
  • Document files
  • Image files
  • Backup files
  • Banking credentials, etc

Following encryption files cannot be opened. In addition, they have the extension .hese at the end of their names. In fact, the main goal of this ransomware is to blackmail you into paying a ransom to hackers. That’s why Hese drops a ransom message with instructions on how to complete the ransom payment process.

You should NOT under any circumstances pay any ransom sum to cybercriminals. This action does not guarantee the recovery of your .hese files.

How to Remove Hese Virus

The so-called Hese virus is a threat with a highly complex code that disrupts system security in order to encrypt personal files. Hence the infected system could be used in a secure manner again only after the complete removal of all malicious files and objects created by Hese ransomware. That’s why it is recommendable that all steps presented in the Hese virus removal guide below are completed. Beware that the manual ransomware removal is suitable for more experienced computer users. If you don’t feel comfortable with the manual steps navigate to the automatic part of the guide.

How to Recover .hese Files

There are several alternative methods that may be efficient for the recovery of .hese files. You could find them listed under Step 5 from our Hese ransomware removal guide. Beware that you should make copies of all encrypted files and save them on a flash drive for example. This additional step will prevent the permanent loss of encrypted .hese files.

Ransomware Removal Instructions

Milena Dimitrova

Milena Dimitrova

An inspired writer and content manager who has been with SensorsTechForum since the project started. A professional with 10+ years of experience in creating engaging content. Focused on user privacy and malware development, she strongly believes in a world where cybersecurity plays a central role. If common sense makes no sense, she will be there to take notes. Those notes may later turn into articles! Follow Milena @Milenyim

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Attention! SensorsTechForum strongly recommends that all malware victims should look for assistance only by reputable sources. Many guides out there claim to offer free recovery and decryption for files encrypted by ransomware viruses. Be advised that some of them may only be after your money.

As a site that has been dedicated to providing free removal instructions for ransomware and malware since 2014, SensorsTechForum’s recommendation is to only pay attention to trustworthy sources.

How to recognize trustworthy sources:

  • Always check "About Us" web page.
  • Profile of the content creator.
  • Make sure that real people are behind the site and not fake names and profiles.
  • Verify Facebook, LinkedIn and Twitter personal profiles.


OFFER

REMOVE IT NOW (PC)
with Anti-Malware
We recommend you to download SpyHunter and run free scan to remove all virus files on your PC. This saves you hours of time and effort compared to doing the removal yourself.
SpyHunter 5 free remover allows you, subject to a 48-hour waiting period, one remediation and removal for results found. Read EULA and Privacy Policy


Windows Mac OS X

How to Remove Hese from Windows.


Step 1: Boot Your PC In Safe Mode to isolate and remove Hese

OFFER

Manual Removal Usually Takes Time and You Risk Damaging Your Files If Not Careful!
We Recommend To Scan Your PC with SpyHunter

Keep in mind, that SpyHunter’s scanner is only for malware detection. If SpyHunter detects malware on your PC, you will need to purchase SpyHunter's malware removal tool to remove the malware threats. Read our SpyHunter 5 review. Click on the corresponding links to check SpyHunter's EULA, Privacy Policy and Threat Assessment Criteria

1. Hold Windows key() + R


2. The "Run" Window will appear. In it, type "msconfig" and click OK.


3. Go to the "Boot" tab. There select "Safe Boot" and then click "Apply" and "OK".
Tip: Make sure to reverse those changes by unticking Safe Boot after that, because your system will always boot in Safe Boot from now on.


4. When prompted, click on "Restart" to go into Safe Mode.


5. You can recognise Safe Mode by the words written on the corners of your screen.


Step 2: Uninstall Hese and related software from Windows

Here is a method in few easy steps that should be able to uninstall most programs. No matter if you are using Windows 10, 8, 7, Vista or XP, those steps will get the job done. Dragging the program or its folder to the recycle bin can be a very bad decision. If you do that, bits and pieces of the program are left behind, and that can lead to unstable work of your PC, errors with the file type associations and other unpleasant activities. The proper way to get a program off your computer is to Uninstall it. To do that:


1. Hold the Windows Logo Button and "R" on your keyboard. A Pop-up window will appear.


2. In the field type in "appwiz.cpl" and press ENTER.


3. This will open a window with all the programs installed on the PC. Select the program that you want to remove, and press "Uninstall"
Follow the instructions above and you will successfully uninstall most programs.


Step 3: Clean any registries, created by Hese on your computer.

The usually targeted registries of Windows machines are the following:

  • HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run
  • HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run
  • HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\RunOnce
  • HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\RunOnce

You can access them by opening the Windows registry editor and deleting any values, created by Hese there. This can happen by following the steps underneath:

1. Open the Run Window again, type "regedit" and click OK.


2. When you open it, you can freely navigate to the Run and RunOnce keys, whose locations are shown above.


3. You can remove the value of the virus by right-clicking on it and removing it.
Tip: To find a virus-created value, you can right-click on it and click "Modify" to see which file it is set to run. If this is the virus file location, remove the value.

IMPORTANT!
Before starting "Step 4", please boot back into Normal mode, in case you are currently in Safe Mode.
This will enable you to install and use SpyHunter 5 successfully.

Step 4: Scan for Hese with SpyHunter Anti-Malware Tool

1. Click on the "Download" button to proceed to SpyHunter's download page.


It is recommended to run a scan before purchasing the full version of the software to make sure that the current version of the malware can be detected by SpyHunter. Click on the corresponding links to check SpyHunter's EULA, Privacy Policy and Threat Assessment Criteria.


2. After you have installed SpyHunter, wait for it to update automatically.

SpyHunter5-update-2018


3. After the update process has finished, click on the 'Malware/PC Scan' tab. A new window will appear. Click on 'Start Scan'.

SpyHunter5-Free-Scan-2018


4. After SpyHunter has finished scanning your PC for any files of the associated threat and found them, you can try to get them removed automatically and permanently by clicking on the 'Next' button.

SpyHunter-5-Free-Scan-Next-2018

If any threats have been removed, it is highly recommended to restart your PC.

Step 5 (Optional): Try to Restore Files Encrypted by Hese.

Ransomware infections and Hese aim to encrypt your files using an encryption algorithm which may be very difficult to decrypt. This is why we have suggested a data recovery method that may help you go around direct decryption and try to restore your files. Bear in mind that this method may not be 100% effective but may also help you a little or a lot in different situations.

1. Download the reccomended Data Recovery software by clicking on the link underneath:

Simply click on the link and on the website menus on top, choose Data Recovery - Data Recovery Wizard for Windows or Mac (depending on your OS), and then download and run the tool.


Windows Mac OS X

Get rid of Hese from Mac OS X.


Step 1: Uninstall Hese and remove related files and objects

OFFER
Manual Removal Usually Takes Time and You Risk Damaging Your Files If Not Careful!
We Recommend To Scan Your Mac with SpyHunter for Mac
Keep in mind, that SpyHunter for Mac needs to purchased to remove the malware threats. Click on the corresponding links to check SpyHunter’s EULA and Privacy Policy


1. Hit the ⇧+⌘+U keys to open Utilities. Another way is to click on “Go” and then click “Utilities”, like the image below shows:


2. Find Activity Monitor and double-click it:


3. In the Activity Monitor look for any suspicious processes, belonging or related to Hese:

Tip: To quit a process completely, choose the “Force Quit” option.


4. Click on the "Go" button again, but this time select Applications. Another way is with the ⇧+⌘+A buttons.


5. In the Applications menu, look for any suspicious app or an app with a name, similar or identical to Hese. If you find it, right-click on the app and select “Move to Trash”.


6: Select Accounts, after which click on the Login Items preference. Your Mac will then show you a list of items that start automatically when you log in. Look for any suspicious apps identical or similar to Hese. Check the app you want to stop from running automatically and then select on the Minus (“-“) icon to hide it.


7: Remove any left-over files that might be related to this threat manually by following the sub-steps below:

  • Go to Finder.
  • In the search bar type the name of the app that you want to remove.
  • Above the search bar change the two drop down menus to “System Files” and “Are Included” so that you can see all of the files associated with the application you want to remove. Bear in mind that some of the files may not be related to the app so be very careful which files you delete.
  • If all of the files are related, hold the ⌘+A buttons to select them and then drive them to “Trash”.

In case you cannot remove Hese via Step 1 above:

In case you cannot find the virus files and objects in your Applications or other places we have shown above, you can manually look for them in the Libraries of your Mac. But before doing this, please read the disclaimer below:

Disclaimer! If you are about to tamper with Library files on Mac, be sure to know the name of the virus file, because if you delete the wrong file, it may cause irreversible damage to your MacOS. Continue on your own responsibility!

1: Click on "Go" and Then "Go to Folder" as shown underneath:

2: Type in "/Library/LauchAgents/" and click Ok:

3: Delete all of the virus files that have similar or the same name as Hese. If you believe there is no such file, do not delete anything.

You can repeat the same procedure with the following other Library directories:

→ ~/Library/LaunchAgents
/Library/LaunchDaemons

Tip: ~ is there on purpose, because it leads to more LaunchAgents.


Click the button below below to download SpyHunter for Mac and scan for Hese:


Download

SpyHunter for Mac



Step 3 (Optional): Try to Restore Files Encrypted by Hese.

Ransomware infections and Hese aim to encrypt your files using an encryption algorithm which may be very difficult to decrypt. This is why we have suggested a data recovery method that may help you go around direct decryption and try to restore your files. Bear in mind that this method may not be 100% effective but may also help you a little or a lot in different situations.

1. Download the reccomended Data Recovery software by clicking on the link underneath:

Simply click on the link and on the website menus on top, choose Data Recovery - Data Recovery Wizard for Windows or Mac (depending on your OS), and then download and run the tool.


Hese FAQ

What is Hese ransomware and how does it work?

Hese is a ransomware infection - the malicious software that enters your computer silently and blocks either access to the computer itself or encrypt your files.

Many ransomware viruses use sophisticated encryption algorithm how to make your files inaccessible. The goal of ransomware infections is to demand that you pay a ransom payment to get access to your files back.

How does Hese ransomware infect my computer?

Via several ways.Hese Ransomware infects computers by being sent via phishing e-mails, containing virus attachment.

This attachment is usually masked as an important document, like an invoice, bank document or even a plane ticket and it looks very convincing to users.

After you download and execute this attachment, a drive-by download occurs and your computer is infected with the ransomware virus.

Another way, you may become a victim of Hese is if you download a fake installer, crack or patch from a low reputation website or if you click on a virus link. Many users report getting a ransomware infection by downloading torrents.

How to open .Hese files?

You can't. At this point the .Hese files are encrypted. You can only open them once they are decrypted.

Decryptor did not decrypt my data. What now?

Do not panic and backup the files. If a decryptor did not decrypt your .Hese files successfully, then do not despair, because this virus is still new.

One way to restore files, encrypted by Hese ransomware is to use a decryptor for it. But since it's a new virus, advised that the decryption keys for it may not be out yet and available to the public. We will update this article and keep you posted as soon as this decryptor is released.

How Do I restore ".Hese" files (Other Methods)?

Yes, sometimes files can be restored. We have suggested several file recovery methods that could work if you want to restore .Hese files.

These methods are in no way 100% guarantee that you will be able to get your files back. But if you have a backup, your chances of success are much greater.

How do I get rid of Hese ransomware virus?

The safest way and the most efficient one for the removal of this ransomware infection is the use a professional anti malware software. It will scan for and locate Hese ransomware and then remove it without causing any additional harm to your important .Hese files.

Also, keep in mind that viruses like Hese ransomware also install Trojans and keyloggers that can steal your passwords and accounts. Scanning your computer with an anti-malware software will make sure that all of these virus components are removed and your computer is protected in the future.

What to Do If nothing works?

There is still a lot you can do. If none of the above methods seem to work for you, then try these methods:

  • Try to find a safe computer from where you can can login on your own line accounts like One Drive, iDrive, Google Drive and so on.
  • Try to contact your friends, relatives and other people so that they can check if they have some of your important photos or documents just in case you sent them.
  • Also, check if some of the files that were encrypted it can be re-downloaded from the web.
  • Another clever way to get back some of your files is to find another old computer, a flash drive or even a CD or a DVD where you may have saved your older documents. You might be surprised what will turn up.
  • You can also go to your email account to check if you can send any attachments to other people. Usually what is sent the email is saved on your account and you can re-download it. But most importantly, make sure that this is done from a safe computer and make sure to remove the virus first.

More tips you can find on our forums, where you can also asks any questions about your ransomware problem.

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