A new ransomware, carrying the vulgar name of its ransom email address, redshitline@india.com has been reported to be massively spread. It encrypts the user files with a strong cypher and uses the ransom email plus a .xtbl file extension after it. The questionable malware is believed by security experts to be a part of RaaS (Ransomware as a service) operation because it has many variants.
Threat Summary
| Name |
Redshitline@india.com |
| Type | Ransomware |
| Short Description | Part of the “@” ransomware variants. Encrypts the files on the infected computer then asks for ransom money in email correspondences. |
| Symptoms | The user may witness his files to become corrupt with the questionable email and .xtbl as file extensions that are added. |
| Distribution Method | Via Exploit kits or downloader Trojans. |
| Detection Tool |
See If Your System Has Been Affected by malware
Download
Malware Removal Tool
|
| User Experience | Join our forum to Discuss Redshitline@india.com Ransomware. |
| Data Recovery Tool | Windows Data Recovery by Stellar Phoenix Notice! This product scans your drive sectors to recover lost files and it may not recover 100% of the encrypted files, but only few of them, depending on the situation and whether or not you have reformatted your drive. |
Redshitline@india.com – How Did I Get It
The most likely method that the Redshitline@india.com crypto-malware may have used to spread onto the user PCs may be via two main methods:
- Malicious URLs posted as spam comments on forums or other social websites.
- Malicious URLs featured in spam emails may resemble like they are originating from a legitimate service.
Either way, the Redshitline@india.com ransomwar may also not come directly onto the computer, but arrive via other malware. The most often used malware to download crypto-viruses are MSIL Trojans and Exploit Kits, such as the Angler Exploit Kit. Since their executables are obfuscated by the so-called cryptors or obfuscating software, it is difficult for a conventional antivirus software to detect them. The distribution malware may either open a port, connect to a host and download the malicious .exe via the port or directly create an exploit for the attackers.
Redshitline@india.com Ransomware In Detail
Similar to other variants, like helpme@freespeechmail.com or file2@openmailbox.org this variant may drop its payload in several locations:
- %UserProfile%
- %Roaming%
- %AppData%
The files dropped may be of the following file types:
→ .exe, .dll, .tmp
Each one of the modules of this ransomware may have different function. The malware then may set a registry key to run on system startup after which look for the most commonly used file types and encrypt them.
An encrypted file by the Redshitline@india.com ransomware looks as follows:
→ Picture.jpg.redshitline@india.com.xtbl
The Redshitline@india.com virus then may change the wallpaper of the user to a wallpaper that asks the user to contact the questionable e-mail for further instructions. Here is what the wallpaper states:
→ “WARNING!!!
Important files on this PC are locked
If you want to reset this operation send one locked file to this email:
redshitline@india.com
reserve:redshitline@aol.com
Important information: You only have 3 days to reply to this email before unlocking becomes impossible.”
The Redshitline@india.com ransomware also has a text file, named “How to decrypt your files.txt”. Judging by what type it is this ransomware is most likely sold on the dark web as a service for cyber-criminals who do not have the experience to program their own Redshitline@india.com ransomware. This is why all of the “@” types of ransomware use a specific contact email address that is unique to them and different wallpaper. However, they may be very similar in their structure.
Remove Redshitline Ransomware and Restore .Xtbl Files
In order to delete this ransomware, it is strongly advisable to use an advanced anti-malware software. Furthermore, we strongly recommend using the advanced anti-malware software because it will remove the ransomware and other malware that be executed on your computer without damaging your files.
Regarding file restoration, we recommend using the methods outlined in Step “4” from the instruction below.
Ventsislav Krastev
Ventsislav is a cybersecurity expert at SensorsTechForum since 2015. He has been researching, covering, helping victims with the latest malware infections plus testing and reviewing software and the newest tech developments. Having graduated Marketing as well, Ventsislav also has passion for learning new shifts and innovations in cybersecurity that become game changers. After studying Value Chain Management, Network Administration and Computer Administration of System Applications, he found his true calling within the cybersecrurity industry and is a strong believer in the education of every user towards online safety and security.
Follow Me:
Attention! SensorsTechForum strongly recommends that all malware victims should look for assistance only by reputable sources. Many guides out there claim to offer free recovery and decryption for files encrypted by ransomware viruses. Be advised that some of them may only be after your money.
As a site that has been dedicated to providing free removal instructions for ransomware and malware since 2014, SensorsTechForum’s recommendation is to only pay attention to trustworthy sources.
How to recognize trustworthy sources:
- Always check "About Us" web page.
- Profile of the content creator.
- Make sure that real people are behind the site and not fake names and profiles.
- Verify Facebook, LinkedIn and Twitter personal profiles.
- Guide 1: How to Remove Redshitline@india.com from Windows.
- Guide 2: Get rid of Redshitline@india.com from Mac OS X.
How to Remove Redshitline@india.com from Windows.
Step 1: Boot Your PC In Safe Mode to isolate and remove Redshitline@india.com
Step 2: Uninstall Redshitline@india.com and related software from Windows
Here is a method in few easy steps that should be able to uninstall most programs. No matter if you are using Windows 10, 8, 7, Vista or XP, those steps will get the job done. Dragging the program or its folder to the recycle bin can be a very bad decision. If you do that, bits and pieces of the program are left behind, and that can lead to unstable work of your PC, errors with the file type associations and other unpleasant activities. The proper way to get a program off your computer is to Uninstall it. To do that:
Follow the instructions above and you will successfully uninstall most programs.
Step 3: Clean any registries, created by Redshitline@india.com on your computer.
The usually targeted registries of Windows machines are the following:
- HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run
- HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run
- HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\RunOnce
- HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\RunOnce
You can access them by opening the Windows registry editor and deleting any values, created by Redshitline@india.com there. This can happen by following the steps underneath:
Tip: To find a virus-created value, you can right-click on it and click "Modify" to see which file it is set to run. If this is the virus file location, remove the value.
Before starting "Step 4", please boot back into Normal mode, in case you are currently in Safe Mode.
This will enable you to install and use SpyHunter 5 successfully.
Step 4: Scan for Redshitline@india.com with SpyHunter Anti-Malware Tool
Step 5 (Optional): Try to Restore Files Encrypted by Redshitline@india.com.
Ransomware infections and Redshitline@india.com aim to encrypt your files using an encryption algorithm which may be very difficult to decrypt. This is why we have suggested a data recovery method that may help you go around direct decryption and try to restore your files. Bear in mind that this method may not be 100% effective but may also help you a little or a lot in different situations.
Simply click on the link and on the website menus on top, choose Data Recovery - Data Recovery Wizard for Windows or Mac (depending on your OS), and then download and run the tool.
Get rid of Redshitline@india.com from Mac OS X.
Step 1: Uninstall Redshitline@india.com and remove related files and objects
1. Hit the ⇧+⌘+U keys to open Utilities. Another way is to click on “Go” and then click “Utilities”, like the image below shows:
- Go to Finder.
- In the search bar type the name of the app that you want to remove.
- Above the search bar change the two drop down menus to “System Files” and “Are Included” so that you can see all of the files associated with the application you want to remove. Bear in mind that some of the files may not be related to the app so be very careful which files you delete.
- If all of the files are related, hold the ⌘+A buttons to select them and then drive them to “Trash”.
In case you cannot remove Redshitline@india.com via Step 1 above:
In case you cannot find the virus files and objects in your Applications or other places we have shown above, you can manually look for them in the Libraries of your Mac. But before doing this, please read the disclaimer below:
You can repeat the same procedure with the following other Library directories:
→ ~/Library/LaunchAgents
/Library/LaunchDaemons
Tip: ~ is there on purpose, because it leads to more LaunchAgents.
Step 3 (Optional): Try to Restore Files Encrypted by Redshitline@india.com.
Ransomware infections and Redshitline@india.com aim to encrypt your files using an encryption algorithm which may be very difficult to decrypt. This is why we have suggested a data recovery method that may help you go around direct decryption and try to restore your files. Bear in mind that this method may not be 100% effective but may also help you a little or a lot in different situations.
Simply click on the link and on the website menus on top, choose Data Recovery - Data Recovery Wizard for Windows or Mac (depending on your OS), and then download and run the tool.
Redshitline@india.com FAQ
What is Redshitline@india.com ransomware and how does it work?
Redshitline@india.com is a ransomware infection - the malicious software that enters your computer silently and blocks either access to the computer itself or encrypt your files.
Many ransomware viruses use sophisticated encryption algorithm how to make your files inaccessible. The goal of ransomware infections is to demand that you pay a ransom payment to get access to your files back.
How does Redshitline@india.com ransomware infect my computer?
Via several ways.Redshitline@india.com Ransomware infects computers by being sent via phishing e-mails, containing virus attachment.
This attachment is usually masked as an important document, like an invoice, bank document or even a plane ticket and it looks very convincing to users.
After you download and execute this attachment, a drive-by download occurs and your computer is infected with the ransomware virus.
Another way, you may become a victim of Redshitline@india.com is if you download a fake installer, crack or patch from a low reputation website or if you click on a virus link. Many users report getting a ransomware infection by downloading torrents.
How to open .Redshitline@india.com files?
You can't. At this point the .Redshitline@india.com files are encrypted. You can only open them once they are decrypted.
Decryptor did not decrypt my data. What now?
Do not panic and backup the files. If a decryptor did not decrypt your .Redshitline@india.com files successfully, then do not despair, because this virus is still new.
One way to restore files, encrypted by Redshitline@india.com ransomware is to use a decryptor for it. But since it's a new virus, advised that the decryption keys for it may not be out yet and available to the public. We will update this article and keep you posted as soon as this decryptor is released.
How Do I restore ".Redshitline@india.com" files (Other Methods)?
Yes, sometimes files can be restored. We have suggested several file recovery methods that could work if you want to restore .Redshitline@india.com files.
These methods are in no way 100% guarantee that you will be able to get your files back. But if you have a backup, your chances of success are much greater.
How do I get rid of Redshitline@india.com ransomware virus?
The safest way and the most efficient one for the removal of this ransomware infection is the use a professional anti malware software. It will scan for and locate Redshitline@india.com ransomware and then remove it without causing any additional harm to your important .Redshitline@india.com files.
Also, keep in mind that viruses like Redshitline@india.com ransomware also install Trojans and keyloggers that can steal your passwords and accounts. Scanning your computer with an anti-malware software will make sure that all of these virus components are removed and your computer is protected in the future.
What to Do If nothing works?
There is still a lot you can do. If none of the above methods seem to work for you, then try these methods:
- Try to find a safe computer from where you can can login on your own line accounts like One Drive, iDrive, Google Drive and so on.
- Try to contact your friends, relatives and other people so that they can check if they have some of your important photos or documents just in case you sent them.
- Also, check if some of the files that were encrypted it can be re-downloaded from the web.
- Another clever way to get back some of your files is to find another old computer, a flash drive or even a CD or a DVD where you may have saved your older documents. You might be surprised what will turn up.
- You can also go to your email account to check if you can send any attachments to other people. Usually what is sent the email is saved on your account and you can re-download it. But most importantly, make sure that this is done from a safe computer and make sure to remove the virus first.
More tips you can find on our forums, where you can also asks any questions about your ransomware problem.
How to Report Ransomware to Authorities?
In case your computer got infected with a ransomware infection, you can report it to the local Police departments. It can help authorities worldwide track and determine the perpetrators behind the virus that has infected your computer. Below, we have prepared a list with government websites, where you can file a report in case you are a victim of a cybercrime:
Cyber-security authorities, responsible for handling ransomware attack reports in different regions all over the world:
- Germany - Offizielles Portal der deutschen Polizei
- United States - IC3 Internet Crime Complaint Centre
- United Kingdom - Action Fraud Police
- France - Ministère de l'Intérieur
- Italy - Polizia Di Stato
- Spain - Policía Nacional
- Netherlands - Politie
- Poland - Policja
- Portugal - Polícia Judiciária
- Greece - Cyber Crime Unit (Hellenic Police)
- India - Mumbai Police - CyberCrime Investigation Cell
- Australia - Australian High Tech Crime Center
Reports may be responded to in different timeframes, depending on your local authorities.
I have a customer with this virus. It started encrypting network shares on March 21st.
The system infected is a virtual machine, so it is now shutdown without being cleaned.
I tried Kaspersky Rakhni Decryptor and Rannoh Decryptor, but with no luck. Rakhni Decryptor gives an unsupported file type error. Rannoh Decryptor gives an error Can’t initialize on pair followed by Can’t init decryptor.