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Remove [email protected] Ransomware and Restore .XTBL Encrypted Files

help-removal-sensorstechforumA ransomware virus, belonging to the dangerous CryiSiS / XTBL family of viruses has been reported to leave behind the e-mail [email protected] for contact after encrypting files of it’s victims. The virus may encode important files such as videos, audio files, pictures documents, and others with a powerful AES encryption algorithm. This type of viruses is also believed to be a part of a very largest RaaS (ransomware-as-a-service) scheme. Users, infected by it, should not pay any ransom money and read this article thoroughly to learn how to remove [email protected] files and try to undo the damage done by this virus.

Threat Summary

Name[email protected]
Short DescriptionThe ransomware encrypts files with the AES mechanism and requests a ransom payoff for the user to grant access back to the files.
SymptomsAfter encryption the [email protected] ransomware steals login passwords and adds the .xtbl extension after every file.
Distribution MethodSpam Emails, Email Attachments, File Sharing Networks.
Detection Tool See If Your System Has Been Affected by [email protected]


Malware Removal Tool

User ExperienceJoin our forum to Discuss [email protected] Ransomware.
Data Recovery ToolWindows Data Recovery by Stellar Phoenix Notice! This product scans your drive sectors to recover lost files and it may not recover 100% of the encrypted files, but only few of them, depending on the situation and whether or not you have reformatted your drive.

How Does [email protected] Virus Replicate?

To be redistributed over the web, the creators of this virus may undertake massive e-mail spam campaigns that might contain file extensions which are masked. These files could be resembling Microsoft Office files, Adobe PDF documents or other legitimate file formats. They may also be archived in a .RAR or .ZIP archives to avoid detection when by malware e-mail detectors.

Here are some of the forms of malicious attachments that may carry the [email protected] virus’s payload:

  • Your account information.docx.js
  • Confirmation Notice.docx.exe
  • Invoice.pdf.exe

[email protected] Ransomware In Depth

These viruses have different variants, and this particular variant uses the .xtbl file extension to encode files encrypted by it.

After it has encoded the files, the [email protected] ransomware may scan for over 180 types of files on computers that have been compromised by it. The files which it may encrypt include widely used file types, for example:


When the [email protected] has detected the files of these pre-programmed file formats, the virus may employ an AES encryption on those files. This type of algorithm is classified as a Suite.B encryption level by the NSA (National Security Agency) and it is very difficult to break, especially if it is above 128 bit in strength. Direct decryption of the virus may take years to complete. Lucky, now there is a free decryptor released.

After it has completed encrypting your files, the [email protected] virus may delete all of the shadow copies and backups you may have made on your computer. This may happen via the following command:

→ vssadmin delete shadows /for={VOLUME PC} /all /quiet

In addition to this, the [email protected] ransomware may also have trojan capabilities, meaning that it not only sends the key for decrypting the files to the cyber-criminals’ command and control server, but it may also transfer other important information to them as well, like:

  • Chat logs.
  • Keystroke logs.
  • Passwords saved on your browser.
  • Information from various software on the computer.

After this has been done, the virus may drop a text document accompanied by a picture. Both of them may be located in the %Startup% folder so that the creators of [email protected] ransomware notify you that your files have been encrypted, and you should contact the e-mail.

Besides Melme, the extremely large family of XTBL ransomware viruses has a lot of different variations all of which act similarly, but may ask different ransom payments and in different ways – SMS, BitCoin, PayPal, etc.

Here are some of the many XTBL ransomware variants:

Radxlove7 Ransomware.
SystemDown Ransomware.
Makdonalds Ransomware.
Meldonii Ransomware.
Grand_car Ransomware.
DrugVokrug727 Ransowmare.
Veracrypt Ransomware.
Da_Vinci_Code Ransomware.
Better_Call_Saul Ransomware.

Remove [email protected] Ransomware and Decrypt Your Files

Before starting the decryption process, it is almost imperative to remove this virus from your computer. For this to happen successfully, we advise you to follow the removal instructions below. They are carefully designed to help you locate the files associated with [email protected] ransomware and fully erase them. In case manual removal fails or you do not feel sure you have removed this virus using those methods, we advise you to use the Automatic removal instructions. They include the installation of an advanced anti-malware software for an expert-level of removal of this and other malware that may currently be residing on your computer.

After removing this virus, to restore your files for free, please check the following instructions:
Decrypt Files Encrypted By Shade (XTBL) Ransomware

Ventsislav Krastev

Ventsislav has been covering the latest malware, software and newest tech developments at SensorsTechForum for 3 years now. He started out as a network administrator. Having graduated Marketing as well, Ventsislav also has passion for discovery of new shifts and innovations in cybersecurity that become game changers. After studying Value Chain Management and then Network Administration, he found his passion within cybersecrurity and is a strong believer in basic education of every user towards online safety.

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