A ransomware virus, that has a QR scanning code embedded in it’s ransom note so that a payoff in BitCoin can be paid by scanning the code from a phone with BitCoin wallet app. The virus has been detected in the end of May 2017 and has been reported to be spread only for Chinese users, but this does not mean that it can’t also be spread all over the globe. In case your computer has been infecred by the SmartRansom Chinese virus , we strongly advise you to read this article.
|Short Description||The ransomware encrypts the files on the computers infected by it without adding anything to them. Demands sto scan a QR code for payment to get the files back. (BitCoin payoff)|
|Symptoms||SmartRansom, also known as Chinese ransomware displays a picture of a Chinese photo model and then changes it to the ransom note with the QR code and instructions.|
|Distribution Method||Spam Emails, Email Attachments, Executable files|
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|User Experience||Join Our Forum to Discuss SmartRansom.|
|Data Recovery Tool||Windows Data Recovery by Stellar Phoenix Notice! This product scans your drive sectors to recover lost files and it may not recover 100% of the encrypted files, but only few of them, depending on the situation and whether or not you have reformatted your drive.|
SmartRansom Virus – Distribution Methods
SmartRansom virus is the type of malware that may be spread via malicious e-mail spam, also known as malspam. Such e-mail messages aim to trick the victim into opening an e-mail attachment which is usually in an archive (.zip, .rar, .etc). The e-mails portray the attachment as an invoice, letter of confirmation or other document that “must be opened immediately”.
In addition to infecting victims using this strategy, the SmartRansom ransomware may also infect a certain computer by taking advantage of fake installers, web injectors from malicious web links sent online and fake updates.
SmartRansom – Analysis
As soon as the infection with this ransomware virus occurs, multiple types of files are dropped on the victim’s computer. These files include the malicious executable of the virus, named SmartRansom.exe, as detected by Payload Security below:
This file aims to read information from the infected computer, like it’s name and GUID. Then it contacts the following two hosts via TCP port 80:
The executable also imports numerous .dll files spread among different Windows locations. These files aim to create registry entries in sub-keys, like the Run and RunOnce keys. This enables the virus to run alongside Windows’s boot process. If those entries are created, you can find them in the following sub-keys:
In addition to this activity, the ransomware also extracts an image which is set as a lockscreen image. The image, named AArI.jpg has the ransom note written in Chinese and can be exited from with the key combination Alt+F4:
Would you like to know who am I?
I am answering, your daddy.
I have enciphered your important computer files
You want to know how to get them back?
Scan the 2D code from your screen and pay me.
I will then send you the tool for decryption.
Do not forget to write down the key from the above part of the screen In order for me to help you decrypt this.
SmartRansom Encryption Process
The encryption process by SmartRansom is connected with targeting specific types of files to render no longer able to be opened. These files are reported by researchers to be the following:
→ .au3, .BMP, .CUR, .doc, .docx, .GIF, .ICO, .JPG, .MID, .MIDI, .pdf, .PNG, .ppt, .pptx, .prn, .psd, .rar, .txt, .WAV, .xls, .xlsx, .zip
After the files encrypted by SmartRansom have been encoded, the virus does not leave behind any file extension or marker on the files that is showing they have been encoded.
Remove SmartRansom Ransomware and Restore Encrypted Files
Before beginning the removal process of files encrypted by SmartRansom ransomware, researchers advise victims to backup their encrypted files before beginning the removal and recovery process.
To remove the SmartRasnom Chinese ransomware infection, you can follow either the manual or automatic removal instrucions below. However, since this virus creates multiple objects in various locations, cybersecurity experts advise removing SmartRansom automatically by using an advanced anti-malware program. It will not only fully remove this virus from your computer but will also make sure that your system is protected against future attempts on it’s security.
In case you are looking for methods to restore your files, at the moment there is no free decrypter. We will update this article as soon as there is one, so we suggest you to follow it. In the meantime, you can also try recovering your files by following the alternative methods in step “2. Restore files encrypted by SmartRansom” below. They are not 100% guarantee you will be able to restore the files, but with their aid, at least some of the data can be retrieved.
- Guide 1: How to Remove SmartRansom from Windows.
- Guide 2: Get rid of SmartRansom on Mac OS X.
- Guide 3: Remove SmartRansom in Google Chrome.
- Guide 4: Erase SmartRansom from Mozilla Firefox.
- Guide 5: Uninstall SmartRansom from Microsoft Edge.
- Guide 6: Remove SmartRansom from Safari.
- Guide 7: Eliminate SmartRansom from Internet Explorer.
- Guide 8: Disable SmartRansom Push Notifications in Your Browsers.
About the SmartRansom Research
The content we publish on SensorsTechForum.com, this SmartRansom how-to removal guide included, is the outcome of extensive research, hard work and our team’s devotion to help you remove the specific, adware-related problem, and restore your browser and computer system.
How did we conduct the research on SmartRansom?
Please note that our research is based on independent investigation. We are in contact with independent security researchers, thanks to which we receive daily updates on the latest malware, adware, and browser hijacker definitions.
Furthermore, the research behind the SmartRansom threat is backed with VirusTotal https://www.virustotal.com/gui/home/upload.
To better understand this online threat, please refer to the following articles which provide knowledgeable details.
1.Browser Redirect – What Is It?
2.Adware Is Malicious, and It Uses Advanced Techniques to Infect
3.The Thin Red Line Between Potentially Unwanted Programs and Malware
4.The Pay-Per-Install Affiliate Business – Making Millions out of Adware
5.Malicious Firefox Extensions Installed by 455,000 Users Blocked Updates
How to Remove SmartRansom from Windows.
Step 1: Boot Your PC In Safe Mode to isolate and remove SmartRansom
Step 2: Uninstall SmartRansom and related software from Windows
Here is a method in few easy steps that should be able to uninstall most programs. No matter if you are using Windows 10, 8, 7, Vista or XP, those steps will get the job done. Dragging the program or its folder to the recycle bin can be a very bad decision. If you do that, bits and pieces of the program are left behind, and that can lead to unstable work of your PC, errors with the file type associations and other unpleasant activities. The proper way to get a program off your computer is to Uninstall it.
Step 3: Clean any registries, created by SmartRansom on your computer.
The usually targeted registries of Windows machines are the following:
You can access them by opening the Windows registry editor and deleting any values, created by SmartRansom there. This can happen by following the steps underneath:
1. Open the Run Window again, type "regedit" and click OK.
2. When you open it, you can freely navigate to the Run and RunOnce keys, whose locations are shown above.
3. You can remove the value of the virus by right-clicking on it and removing it.
Step 4: Scan for SmartRansom with SpyHunter Anti-Malware Tool
1. Click on the "Download" button to proceed to SpyHunter's download page.
2. After you have installed SpyHunter, wait for it to update automatically.
3. After the update process has finished, click on the 'Malware/PC Scan' tab. A new window will appear. Click on 'Start Scan'.
4. After SpyHunter has finished scanning your PC for any files of the associated threat and found them, you can try to get them removed automatically and permanently by clicking on the 'Next' button.
Video Removal Guide for SmartRansom (Windows).
Get rid of SmartRansom from Mac OS X.
Step 1: Uninstall SmartRansom and remove related files and objects
1.Hit the ⇧+⌘+U keys to open Utilities. Another way is to click on “Go” and then click “Utilities”, like the image below shows:
2. Find Activity Monitor and double-click it:
3.In the Activity Monitor look for any suspicious processes, belonging or related to SmartRansom:
4.Click on the "Go" button again, but this time select Applications. Another way is with the ⇧+⌘+A buttons.
5.In the Applications menu, look for any suspicious app or an app with a name, similar or identical to SmartRansom. If you find it, right-click on the app and select “Move to Trash”.
6: Select Accounts, after which click on the Login Items preference.
Your Mac will then show you a list of items that start automatically when you log in. Look for any suspicious apps identical or similar to SmartRansom. Check the app you want to stop from running automatically and then select on the Minus (“-“) icon to hide it.
7: Remove any left-over files that might be related to this threat manually by following the sub-steps below:
- Go to Finder.
- In the search bar type the name of the app that you want to remove.
- Above the search bar change the two drop down menus to “System Files” and “Are Included” so that you can see all of the files associated with the application you want to remove. Bear in mind that some of the files may not be related to the app so be very careful which files you delete.
- If all of the files are related, hold the ⌘+A buttons to select them and then drive them to “Trash”.
In case you cannot remove SmartRansom via Step 1 above:
In case you cannot find the virus files and objects in your Applications or other places we have shown above, you can manually look for them in the Libraries of your Mac. But before doing this, please read the disclaimer below:
1: Click on "Go" and Then "Go to Folder" as shown underneath:
2: Type in "/Library/LauchAgents/" and click Ok:
3: Delete all of the virus files that have similar or the same name as SmartRansom. If you believe there is no such file, do not delete anything.
You can repeat the same procedure with the following other Library directories:
Tip: ~ is there on purpose, because it leads to more LaunchAgents.
Step 2: Scan for and remove SmartRansom files from your Mac
When you are facing problems on your Mac as a result of unwanted scripts and programs such as SmartRansom, the recommended way of eliminating the threat is by using an anti-malware program. SpyHunter for Mac offers advanced security features along with other modules that will improve your Mac’s security and protect it in the future.
Video Removal Guide for SmartRansom (Mac)
Remove SmartRansom from Google Chrome.
Step 1: Start Google Chrome and open the drop menu
Step 2:Move the cursor over "Tools" and then from the extended menu choose "Extensions"
Step 3: From the opened "Extensions" menu locate the unwanted extension and click on its "Remove" button.
Step 4: After the extension is removed, restart Google Chrome by closing it from the red "X" button at the top right corner and start it again.
Erase SmartRansom from Mozilla Firefox.
Step 1: Start Mozilla Firefox. Open the menu window
Step 2: Select the "Add-ons" icon from the menu.
Step 3: Select the unwanted extension and click "Remove"
Step 4: After the extension is removed, restart Mozilla Firefox by closing it from the red "X" button at the top right corner and start it again.
Uninstall SmartRansom from Microsoft Edge.
Step 1: Start Edge browser.
Step 2: Open the drop menu by clicking on the icon at the top right corner.
Step 3: From the drop menu select "Extensions".
Step 4: Choose the suspected malicious extension you want to remove and then click on the gear icon.
Step 5: Remove the malicious extension by scrolling down and then clicking on Uninstall.
Remove SmartRansom from Safari.
Step 1: Start the Safari app.
Step 2: After hovering your mouse cursor to the top of the screen, click on the Safari text to open its drop down menu.
Step 3: From the menu, click on "Preferences".
Step 4: After that, select the 'Extensions' Tab.
Step 5: Click once on the extension you want to remove.
Step 6: Click 'Uninstall'.
A pop-up window will appear asking for confirmation to uninstall the extension. Select 'Uninstall' again, and the SmartRansom will be removed.
Eliminate SmartRansom from Internet Explorer.
Step 1: Start Internet Explorer.
Step 2: Click on the gear icon labeled 'Tools' to open the drop menu and select 'Manage Add-ons'
Step 3: In the 'Manage Add-ons' window.
Step 4: Select the extension you want to remove and then click 'Disable'. A pop-up window will appear to inform you that you are about to disable the selected extension, and some more add-ons might be disabled as well. Leave all the boxes checked, and click 'Disable'.
Step 5: After the unwanted extension has been removed, restart Internet Explorer by closing it from the red 'X' button located at the top right corner and start it again.
Remove Push Notifications caused by SmartRansom from Your Browsers.
Turn Off Push Notifications from Google Chrome
To disable any Push Notices from Google Chrome browser, please follow the steps below:
Step 1: Go to Settings in Chrome.
Step 2: In Settings, select “Advanced Settings”:
Step 3: Click “Content Settings”:
Step 4: Open “Notifications”:
Step 5: Click the three dots and choose Block, Edit or Remove options:
Remove Push Notifications on Firefox
Step 1: Go to Firefox Options.
Step 2: Go to “Settings”, type “notifications” in the search bar and click "Settings":
Step 3: Click “Remove” on any site you wish notifications gone and click “Save Changes”
Stop Push Notifications on Opera
Step 1: In Opera, press ALT+P to go to Settings.
Step 2: In Setting search, type “Content” to go to Content Settings.
Step 3: Open Notifications:
Step 4: Do the same as you did with Google Chrome (explained below):
Eliminate Push Notifications on Safari
Step 1: Open Safari Preferences.
Step 2: Choose the domain from where you like push pop-ups gone and change to "Deny" from "Allow".
What is SmartRansom?
The SmartRansom threat is adware or browser redirect virus. It may slow your computer down siginficantly and display advertisements. The main idea is for your information to likely get stolen or more ads to appear on your device.
The creators of such unwanted apps work with pay-per-click schemes to get your computer to visit risky or different types of websites that may generate them funds. This is why they do not even care what types of websites show up on the ads. This makes their unwanted software indirectly risky for your OS.
What are the symptoms of SmartRansom?
There are several symptoms to look for when this particular threat and also unwanted apps in general are active:
Symptom #1: Your computer may become slow and has poor performance in general.
Symtpom #2: You have toolbars, add-ons or extensions on your web browsers that you don't remember adding.
Symptom #3: You see all types of ads, like ad-supported search results, pop-ups and redirects to randomly appear.
Symptom #4: You see installed apps on your Mac running automatically and you do not remember installing them.
Symptom #5: You see suspicious processes running in your Task Manager.
If you see one or more of those symptoms, then security experts reccomend that you check your computer for viruses.
What types of Unwanted Programs are there?
According to most malware researchers and cyber-security experts, the threats that can currently affect your Mac can be the following types:
- Rogue Antivirus programs.
- Browser hijackers.
- Fake optimizers.
What to do if I have a "virus" like SmartRansom?
Do not panic! You can easily get rid of most adware or unwanted program threats by firstly isolating them and then removing them from your browser and computer. One reccomended way to do that is by using a reputable malware removal software that can take care of the removal automatically for you. There are many anti-malware apps out there that you can choose from. SpyHunter is one of the reccomended anti-malware apps, that can scan your computer for free and detect any viruses, tracking cookies and unwanted adware apps and eliminate them quickly. This saves time when compared to doing the removal manually.
How to secure my passwords and other data from SmartRansom?
With few simple actions. First and foremost, it is imperative that you follow these steps:
Step 1: Find a safe computer and connect it to another network, not the one that your Mac was infected in.
Step 2: Change all of your passwords, starting from your e-mail passwords.
Step 3: Enable two-factor authentication for protection of your important accounts.
Step 4: Call your bank to change your credit card details (secret code, etc.) if you have saved your credit card for online shopping or have done online activiites with your card.
Step 5: Make sure to call your ISP (Internet provider or carrier) and ask them to change your IP address.
Step 6: Change your Wi-Fi password.
Step 7: (Optional): Make sure to scan all of the devices connected to your network for viruses and repeat these steps for them if they are affected.
Step 8: Install anti-malware software with real-time protection on every device you have.
Step 9: Try not to download software from sites you know nothing about and stay away from low-reputation websites in general.
If you follow these reccomendations, your network and all devices will become significantly more secure against any threats or information invasive software and be virus free and protected in the future too.
More tips you can find on our website, where you can also ask any questions and comment underneath the articles about your computer problems. We will try to respond as fast as possible.