Ventsislav has been covering the latest malware, software and newest tech developments at SensorsTechForum for 3 years now. He started out as a network administrator. Having graduated Marketing as well, Ventsislav also has passion for discovery of new shifts and innovations in cybersecurity that become game changers. After studying Value Chain Management and then Network Administration, he found his passion within cybersecrurity and is a strong believer in basic education of every user towards online safety.
Ventsislav has been covering the latest malware, software and newest tech developments at SensorsTechForum for 3 years now. He started out as a network administrator. Having graduated Marketing as well, Ventsislav also has passion for discovery of new shifts and innovations in cybersecurity that become game changers. After studying Value Chain Management and then Network Administration, he found his passion within cybersecrurity and is a strong believer in basic education of every user towards online safety.
Ventsislav has been covering the latest malware, software and newest tech developments at SensorsTechForum for 3 years now. He started out as a network administrator. Having graduated Marketing as well, Ventsislav also has passion for discovery of new shifts and innovations in cybersecurity that become game changers. After studying Value Chain Management and then Network Administration, he found his passion within cybersecrurity and is a strong believer in basic education of every user towards online safety.
A new ransomware has been reported to cause devastation and problems to the user. The crypto-malware uses scraped ransom messages from other notorious ransomware, such as CryptoWall 3.0. It arrives via other malware on the user’s computer and once executed it performs several different activities on it which include encrypting the files of the user.
Name
Surprise Ransomware
Type
Ransomware
Short Description
Infects the user via a downloader Trojan and encrypts his/her files asking for ransom payment in Bitcoin for the decryption of the data.
Symptoms
The user may witness his files being encrypted with the .surpise file extension plus DECRYPTION_HOWTO.Notepad file created on the Desktop.
Distribution Method
Via malicious web links or dangerous e-mail attachments.
Windows Data Recovery by Stellar Phoenix Notice! This product scans your drive sectors to recover lost files and it may not recover 100% of the encrypted files, but only few of them, depending on the situation and whether or not you have reformatted your drive.
Surprise Ransomware – Spread
The ransomware has been reported by users on security forums, to be spread via a Trojan.Downloader. Such trojan may be posted as a malicious email attachments in a spam message. One user has detected a file, named surprise.exe which after uploaded to VirusTotal displays the following detections:
This is most likely a downloader which has obfuscation to avoid detection from some anti-malware programs with real-time protection.
Surprise Ransomware In Detail
Once the ransomware is on the computer it may be executed via the following files on the user PC:
After this, the ransomware may begin to scan for and encrypt the user’s files. A malware researcher, named Demonslay335 at BleepingComputer forums has reported that Surprise ransomware scans for and encrypts the following file extensions:
The files are encrypted with two types of encryption algorithms to make the decryption even more impossible than it currently is – RSA-2048 and AES-256. Both of the algorithms are very difficult to decrypt because they are military-grade. After encryption, Surprise ransomware sets the .suprise file extension on the user PC, for example:
Picture.jpg becomes Picture.jpg.surprise
Upon opening the encrypted files, the user may either encounter a message saying the file cannot be opened or the following Windows suggestion pop-up:
After encryption, the ransomware drops two notepad files that are called:
DECRYPTION_HOWTO.Notepad
Encrypted_Files.Notepad
These are the reported contents of the “DECRYPTION_HOWTO.Notepad” file:
→ What happened to your files ? All of your files were protected by a strong encryption. There is no way to decrypt your files without the key. If your files not important for you just reinstall your system. If your files is important just email us to discuss the price and how to decrypt your files. You can email us to [email protected] and [email protected] Write your Email to both email addresses PLS We accept just BITCOIN if you dont know what it is just google it. We will give instructions where and how you buy bitcoin in your country. Price depends on how important your files and network is.it could be 0.5 bitcoin to 25 bitcoin. You can send us a 1 encrypted file for decryption. Feel free to email us with your country and computer name and username of the infected system.
As a bottom line, the ransomware can set up to 25 bitcoins for the user’s data which is approximately 10000 US dollars. It is advisable not to pay the ransom money due to several different reasons:
You fund the cybercriminals to spread and develop this malware.
You may not get your files back as promised.
Remove Surprise Ransomware and Restore Your Data
To successfully remove this ransomware, conventional approach simply won’t cut it. This is why we strongly advise you to follow the step-by-step removal manual which is designed methodologically for maximum effectiveness.
Regarding the recovery of your data, we advise you to do it from a powerful, safe PC. More information on recovery methods you may find in the “Restore Files” step below.
1. Boot Your PC In Safe Mode to isolate and remove Surprise Ransomware
Boot Your PC Into Safe Mode
1. For Windows 7,XP and Vista. 2. For Windows 8, 8.1 and 10.
For Windows XP, Vista, 7 systems:
1. Remove all CDs and DVDs, and then Restart your PC from the “Start” menu. 2. Select one of the two options provided below:
– For PCs with a single operating system: Press “F8” repeatedly after the first boot screen shows up during the restart of your computer. In case the Windows logo appears on the screen, you have to repeat the same task again.
– For PCs with multiple operating systems: Тhe arrow keys will help you select the operating system you prefer to start in Safe Mode. Press “F8” just as described for a single operating system.
3. As the “Advanced Boot Options” screen appears, select the Safe Mode option you want using the arrow keys. As you make your selection, press “Enter“.
4. Log on to your computer using your administrator account
While your computer is in Safe Mode, the words “Safe Mode” will appear in all four corners of your screen.
Step 1: Open the Start Menu
Step 2: Whilst holding down Shift button, click on Power and then click on Restart. Step 3: After reboot, the aftermentioned menu will appear. From there you should choose Troubleshoot.
Step 4: You will see the Troubleshoot menu. From this menu you can choose Advanced Options.
Step 5: After the Advanced Options menu appears, click on Startup Settings.
Step 6: Click on Restart.
Step 7: A menu will appear upon reboot. You should choose Safe Mode by pressing its corresponding number and the machine will restart.
2. Remove Surprise Ransomware with SpyHunter Anti-Malware Tool
Remove Surprise Ransomware with SpyHunter Anti-Malware Tool
1. Install SpyHunter to scan for and remove Surprise Ransomware.2. Scan with SpyHunter to Detect and Remove Surprise Ransomware.
Step 1:Click on the “Download” button to proceed to SpyHunter’s download page.
It is highly recommended to run a scan before purchasing the full version of the software to make sure that the current version of the malware can be detected by SpyHunter.
Step 2: Guide yourself by the download instructions provided for each browser. Step 3: After you have installed SpyHunter, wait for it to automatically update.
Step1: After the update process has finished, click on the ‘Scan Computer Now’ button. Step2: After SpyHunter has finished scanning your PC for any Surprise Ransomware files, click on the ‘Fix Threats’ button to remove them automatically and permanently. Step3: Once the intrusions on your PC have been removed, it is highly recommended to restart it.
3. Back up your data to secure it against infections and file encryption by Surprise Ransomware in the future
Back up your data to secure it against attacks in the future
IMPORTANT! Before reading the Windows backup instructions, we highly recommend to back up your data automatically with cloud backup and insure it against any type of data loss on your device, even the most severe. We recommend reading more about and downloading SOS Online Backup.
To back up your files via Windows and prevent any future intrusions, follow these instructions:
1. For Windows 7 and earlier 1. For Windows 8, 8.1 and 10 1. Enabling the Windows Defense Feature (Previous Versions)
1-Click on Windows Start Menu 2-Type Backup And Restore 3-Open it and click on Set Up Backup 4-A window will appear asking you where to set up backup. You should have a flash drive or an external hard drive. Mark it by clicking on it with your mouse then click on Next. 5-On the next window, the system will ask you what do you want to backup. Choose the ‘Let Me Choose’ option and then click on Next. 6-Click on ‘Save settings and run backup’ on the next window in order to protect your files from possible attacks by Surprise Ransomware.
1-Press Windows button + R 2-In the window type ‘filehistory’ and press Enter 3-A File History window will appear. Click on ‘Configure file history settings’ 4-The configuration menu for File History will appear. Click on ‘Turn On’. After its on, click on Select Drive in order to select the backup drive. It is recommended to choose an external HDD, SSD or a USB stick whose memory capacity is corresponding to the size of the files you want to backup. 5-Select the drive then click on ‘Ok’ in order to set up file backup and protect yourself from Surprise Ransomware.
1- Press Windows button + R keys. 2- A run windows should appear. In it type ‘sysdm.cpl’ and then click on Run. 3- A System Properties windows should appear. In it choose System Protection. 5- Click on Turn on system protection and select the size on the hard disk you want to utilize for system protection. 6- Click on Ok and you should see an indication in Protection settings that the protection from Surprise Ransomware is on. Restoring a file via Windows Defense feature: 1-Right-click on the encrypted file, then choose Properties. 2-Click on the Previous Versions tab and then mark the last version of the file. 3-Click on Apply and Ok and the file encrypted by Surprise Ransomware should be restored.
4. Restore files encrypted by Surprise Ransomware
Restore Files Encrypted by Surprise Ransomware
Security engineers strongly advise users NOT to pay the ransom money and attempt restoring the files using other methods. Here are several suggestions:
To restore your data, your first bet is to check again for shadow copies in Windows using this software:
Another method of restoring your files is by trying to bring back your files via data recovery software. Here are some examples of data recovery programs:
There is also the technical option to use a network sniffer:
Another way to decrypt the files is by using a Network Sniffer to get the encryption key, while files are encrypted on your system. A Network Sniffer is a program and/or device monitoring data traveling over a network, such as its internet traffic and internet packets. If you have a sniffer set before the attack happened you might get information about the decryption key.
Optional: Using Alternative Anti-Malware Tools
Remove Surprise Ransomware Using Other Alternative Tools
STOPZilla Anti Malware
1. Download and Install STOPZilla Anti-malware to Scan for And Remove Surprise Ransomware. Step 1: Download STOPZilla by clicking here. Step 2: A pop-up window will appear. Click on the ‘Save File’ button. If it does not, click on the Download button and save it afterwards. Step 3: After you have downloaded the setup, simply open it. Step 4: The installer should appear. Click on the ‘Next’ button. Step 5: Check the ‘I accept the agreement’ check circle if not checked if you accept it and click the ‘Next’ button once again. Step 6: Review and click on the ‘Install’ button. Step 7: After the installation process has completed click on the ‘Finish’ button.
2. Scan your PC with STOPZilla Anti Malware to remove all Surprise Ransomware associated files completely. Step 1:Launch STOPZilla if you haven’t launched it after install. Step 2: Wait for the software to automatically scan and then click on the ‘Repair Now’ button. If it does not scan automatically, click on the ‘Scan Now’ button. Step 3: After the removal of all threats and associated objects, you should Restart your PC.
NOTE! Substantial notification about the Surprise Ransomware threat: Manual removal of Surprise Ransomware requires interference with system files and registries. Thus, it can cause damage to your PC. Even if your computer skills are not at a professional level, don’t worry. You can do the removal yourself just in 5 minutes, using a malware removal tool.
Ventsislav has been covering the latest malware, software and newest tech developments at SensorsTechForum for 3 years now. He started out as a network administrator. Having graduated Marketing as well, Ventsislav also has passion for discovery of new shifts and innovations in cybersecurity that become game changers. After studying Value Chain Management and then Network Administration, he found his passion within cybersecrurity and is a strong believer in basic education of every user towards online safety.
Note! Your system might be affected by Surprise Ransomware and other threats
Threats such as Surprise Ransomware may be persistent. They tend to re-appear if not fully deleted. A malware removal tool like Combo Cleaner will help you to remove malicious programs, saving you the time and the struggle of tracking down numerous malicious files.
Ventsislav has been covering the latest malware, software and newest tech developments at SensorsTechForum for 3 years now. He started out as a network administrator. Having graduated Marketing as well, Ventsislav also has passion for discovery of new shifts and innovations in cybersecurity that become game changers. After studying Value Chain Management and then Network Administration, he found his passion within cybersecrurity and is a strong believer in basic education of every user towards online safety.
Note! Your system might be affected by Surprise Ransomware and other threats
Threats such as Surprise Ransomware may be persistent on your system. They tend to re-appear if not fully deleted. A malware removal tool like SpyHunter will help you to remove malicious programs, saving you the time and the struggle of tracking down numerous malicious files.
Ventsislav has been covering the latest malware, software and newest tech developments at SensorsTechForum for 3 years now. He started out as a network administrator. Having graduated Marketing as well, Ventsislav also has passion for discovery of new shifts and innovations in cybersecurity that become game changers. After studying Value Chain Management and then Network Administration, he found his passion within cybersecrurity and is a strong believer in basic education of every user towards online safety.
Note! Your computer system may be affected by Surprise Ransomware and other threats. Scan Your PC with SpyHunter SpyHunter is a powerful malware removal tool designed to help users with in-depth system security analysis, detection and removal of threats such as Surprise Ransomware. Keep in mind, that SpyHunter’s scanner is only for malware detection. If SpyHunter detects malware on your PC, you will need to purchase SpyHunter’s malware removal tool to remove the malware threats. Read our SpyHunter 5 review. Click on the corresponding links to check SpyHunter’s EULA, Privacy Policy and Threat Assessment Criteria.
To remove Surprise Ransomware follow these steps:
1. Boot Your PC In Safe Mode to isolate and remove Surprise Ransomware files and objects
OFFER
Manual Removal Usually Takes Time and You Risk Damaging Your Files If Not Careful!
We Recommend To Scan Your PC with SpyHunter
Keep in mind, that SpyHunter’s scanner is only for malware detection. If SpyHunter detects malware on your PC, you will need to purchase SpyHunter’s malware removal tool to remove the malware threats. Read our SpyHunter 5 review. Click on the corresponding links to check SpyHunter’s EULA, Privacy Policy and Threat Assessment Criteria
Boot Your PC Into Safe Mode
1. For Windows XP, Vista and 7. 2. For Windows 8, 8.1 and 10. Fix registry entries created by malware and PUPs on your PC.
For Windows XP, Vista and 7 systems:
1. Remove all CDs and DVDs, and then Restart your PC from the “Start” menu. 2. Select one of the two options provided below:
– For PCs with a single operating system: Press “F8” repeatedly after the first boot screen shows up during the restart of your computer. In case the Windows logo appears on the screen, you have to repeat the same task again.
– For PCs with multiple operating systems: Тhe arrow keys will help you select the operating system you prefer to start in Safe Mode. Press “F8” just as described for a single operating system.
3. As the “Advanced Boot Options” screen appears, select the Safe Mode option you want using the arrow keys. As you make your selection, press “Enter“.
4. Log on to your computer using your administrator account
While your computer is in Safe Mode, the words “Safe Mode” will appear in all four corners of your screen.
Step 1: Open up the Start Menu.
Step 2: Click on the Power button (for Windows 8 it is the little arrow next to the “Shut Down” button) and whilst holding down “Shift” click on Restart.
Step 3: After reboot, a blue menu with options will appear. From them you should choose Troubleshoot.
Step 4: You will see the Troubleshoot menu. From this menu choose Advanced Options.
Step 5: After the Advanced Options menu appears, click on Startup Settings.
Step 6: From the Startup Settings menu, click on Restart.
Step 7: A menu will appear upon reboot. You can choose any of the three Safe Mode options by pressing its corresponding number and the machine will restart.
Some malicious scripts may modify the registry entries on your computer to change different settings. This is why cleaning your Windows Registry Database is recommended. Since the tutorial on how to do this is a bit long and tampering with registries could damage your computer if not done properly you should refer and follow our instructive article about fixing registry entries, especially if you are unexperienced in that area.
2. Find files created by Surprise Ransomware on your PC
Find files created by Surprise Ransomware
1. For Windows 8, 8.1 and 10. 2. For Windows XP, Vista, and 7.
For Newer Windows Operating Systems
Step 1:
On your keyboard press + R and write explorer.exe in the Run text box and then click on the Ok button.
Step 2:
Click on your PC from the quick access bar. This is usually an icon with a monitor and its name is either “My Computer”, “My PC” or “This PC” or whatever you have named it.
Step 3:
Navigate to the search box in the top-right of your PC’s screen and type “fileextension:” and after which type the file extension. If you are looking for malicious executables, an example may be “fileextension:exe”. After doing that, leave a space and type the file name you believe the malware has created. Here is how it may appear if your file has been found:
N.B. We recommend to wait for the green loading bar in the navination box to fill up in case the PC is looking for the file and hasn’t found it yet.
For Older Windows Operating Systems
In older Windows OS’s the conventional approach should be the effective one:
Step 1:
Click on the Start Menu icon (usually on your bottom-left) and then choose the Search preference.
Step 2:
After the search window appears, choose More Advanced Options from the search assistant box. Another way is by clicking on All Files and Folders.
Step 3:
After that type the name of the file you are looking for and click on the Search button. This might take some time after which results will appear. If you have found the malicious file, you may copy or open its location by right-clicking on it.
Now you should be able to discover any file on Windows as long as it is on your hard drive and is not concealed via special software.
IMPORTANT! Before starting the Automatic Removal below, please boot back into Normal mode, in case you are currently in Safe Mode. This will enable you to install and use SpyHunter 5 successfully.
Use SpyHunter to scan for malware and unwanted programs
3. Scan for malware and unwanted programs with SpyHunter Anti-Malware Tool
Scan your PC and Remove Surprise Ransomware with SpyHunter Anti-Malware Tool and back up your data
1. Install SpyHunter to scan for Surprise Ransomware and remove them.2. Scan with SpyHunter, Detect and Remove Surprise Ransomware. Back up your data to secure it from malware in the future.
Step 1: Click on the “Download” button to proceed to SpyHunter’s download page.
It is recommended to run a scan before purchasing the full version of the software to make sure that the current version of the malware can be detected by SpyHunter. Click on the corresponding links to check SpyHunter’s EULA, Privacy Policy and Threat Assessment Criteria.
Step 2: Guide yourself by the download instructions provided for each browser.
Step 3: After you have installed SpyHunter, wait for it to update automatically.
Step 1: After the update process has finished, click on the ‘Malware/PC Scan’ tab. A new window will appear. Click on ‘Start Scan’.
Step 2: After SpyHunter has finished scanning your PC for any files of the associated threat and found them, you can try to get them removed automatically and permanently by clicking on the ‘Next’ button.
Step 3: If any threats have been removed, it is highly recommended to restart your PC.
Back up your data to secure it against attacks in the future
IMPORTANT! Before reading the Windows backup instructions, we highly recommend to back up your data with a cloud backup solution and insure your files against any type of loss, even from the most severe threats. We recommend you to read more about it and to download SOS Online Backup.
4. Try to Restore files encrypted by Surprise Ransomware
Try to Restore Files Encrypted by Surprise Ransomware
Ransomware infections and Surprise Ransomware aim to encrypt your files using an encryption algorithm which may be very difficult to decrypt. This is why we have suggested several alternative methods that may help you go around direct decryption and try to restore your files. Bear in mind that these methods may not be 100% effective but may also help you a little or a lot in different situations.
Method 1: Scanning your drive’s sectors by using Data Recovery software. Another method for restoring your files is by trying to bring back your files via data recovery software. Here are some suggestions for preferred data recovery software solutions:
Method 2: Trying Kaspersky and EmsiSoft’s decryptors. If the first method does not work, we suggest trying to use decryptors for other ransomware viruses, in case your virus is a variant of them. The two primary developers of decryptors are Kaspersky and EmsiSoft, links to which we have provided below:
To restore your data in case you have backup set up, it is important to check for Volume Shadow Copies, if ransomware has not deleted them, in Windows using the below software:
Method 4: Finding the decryption key while the cryptovirus sends it over a network via a sniffing tool.
Another way to decrypt the files is by using a Network Sniffer to get the encryption key, while files are encrypted on your system. A Network Sniffer is a program and/or device monitoring data traveling over a network, such as its internet traffic and internet packets. If you have a sniffer set before the attack happened you might get information about the decryption key. See how-to instructions below:
Ventsislav has been covering the latest malware, software and newest tech developments at SensorsTechForum for 3 years now. He started out as a network administrator. Having graduated Marketing as well, Ventsislav also has passion for discovery of new shifts and innovations in cybersecurity that become game changers. After studying Value Chain Management and then Network Administration, he found his passion within cybersecrurity and is a strong believer in basic education of every user towards online safety.
Note! Your computer system may be affected by Surprise Ransomware and other threats. Scan Your PC with SpyHunter SpyHunter is a powerful malware removal tool designed to help users with in-depth system security analysis, detection and removal of threats such as Surprise Ransomware. Keep in mind, that SpyHunter’s scanner is only for malware detection. If SpyHunter detects malware on your PC, you will need to purchase SpyHunter’s malware removal tool to remove the malware threats. Read our SpyHunter 5 review. Click on the corresponding links to check SpyHunter’s EULA, Privacy Policy and Threat Assessment Criteria.
To remove Surprise Ransomware follow these steps:
1. Boot Your PC In Safe Mode to isolate and remove Surprise Ransomware files and objects
OFFER
Manual Removal Usually Takes Time and You Risk Damaging Your Files If Not Careful!
We Recommend To Scan Your PC with SpyHunter
Keep in mind, that SpyHunter’s scanner is only for malware detection. If SpyHunter detects malware on your PC, you will need to purchase SpyHunter’s malware removal tool to remove the malware threats. Read our SpyHunter 5 review. Click on the corresponding links to check SpyHunter’s EULA, Privacy Policy and Threat Assessment Criteria
Boot Your PC Into Safe Mode
1. For Windows XP, Vista and 7. 2. For Windows 8, 8.1 and 10. Fix registry entries created by malware and PUPs on your PC.
For Windows XP, Vista and 7 systems:
1. Remove all CDs and DVDs, and then Restart your PC from the “Start” menu. 2. Select one of the two options provided below:
– For PCs with a single operating system: Press “F8” repeatedly after the first boot screen shows up during the restart of your computer. In case the Windows logo appears on the screen, you have to repeat the same task again.
– For PCs with multiple operating systems: Тhe arrow keys will help you select the operating system you prefer to start in Safe Mode. Press “F8” just as described for a single operating system.
3. As the “Advanced Boot Options” screen appears, select the Safe Mode option you want using the arrow keys. As you make your selection, press “Enter“.
4. Log on to your computer using your administrator account
While your computer is in Safe Mode, the words “Safe Mode” will appear in all four corners of your screen.
Step 1: Open up the Start Menu.
Step 2: Click on the Power button (for Windows 8 it is the little arrow next to the “Shut Down” button) and whilst holding down “Shift” click on Restart.
Step 3: After reboot, a blue menu with options will appear. From them you should choose Troubleshoot.
Step 4: You will see the Troubleshoot menu. From this menu choose Advanced Options.
Step 5: After the Advanced Options menu appears, click on Startup Settings.
Step 6: From the Startup Settings menu, click on Restart.
Step 7: A menu will appear upon reboot. You can choose any of the three Safe Mode options by pressing its corresponding number and the machine will restart.
Some malicious scripts may modify the registry entries on your computer to change different settings. This is why cleaning your Windows Registry Database is recommended. Since the tutorial on how to do this is a bit long and tampering with registries could damage your computer if not done properly you should refer and follow our instructive article about fixing registry entries, especially if you are unexperienced in that area.
2. Find files created by Surprise Ransomware on your PC
Find files created by Surprise Ransomware
1. For Windows 8, 8.1 and 10. 2. For Windows XP, Vista, and 7.
For Newer Windows Operating Systems
Step 1:
On your keyboard press + R and write explorer.exe in the Run text box and then click on the Ok button.
Step 2:
Click on your PC from the quick access bar. This is usually an icon with a monitor and its name is either “My Computer”, “My PC” or “This PC” or whatever you have named it.
Step 3:
Navigate to the search box in the top-right of your PC’s screen and type “fileextension:” and after which type the file extension. If you are looking for malicious executables, an example may be “fileextension:exe”. After doing that, leave a space and type the file name you believe the malware has created. Here is how it may appear if your file has been found:
N.B. We recommend to wait for the green loading bar in the navination box to fill up in case the PC is looking for the file and hasn’t found it yet.
For Older Windows Operating Systems
In older Windows OS’s the conventional approach should be the effective one:
Step 1:
Click on the Start Menu icon (usually on your bottom-left) and then choose the Search preference.
Step 2:
After the search window appears, choose More Advanced Options from the search assistant box. Another way is by clicking on All Files and Folders.
Step 3:
After that type the name of the file you are looking for and click on the Search button. This might take some time after which results will appear. If you have found the malicious file, you may copy or open its location by right-clicking on it.
Now you should be able to discover any file on Windows as long as it is on your hard drive and is not concealed via special software.
IMPORTANT! Before starting the Automatic Removal below, please boot back into Normal mode, in case you are currently in Safe Mode. This will enable you to install and use SpyHunter 5 successfully.
Use SpyHunter to scan for malware and unwanted programs
3. Scan for malware and unwanted programs with SpyHunter Anti-Malware Tool
Scan your PC and Remove Surprise Ransomware with SpyHunter Anti-Malware Tool and back up your data
1. Install SpyHunter to scan for Surprise Ransomware and remove them.2. Scan with SpyHunter, Detect and Remove Surprise Ransomware. Back up your data to secure it from malware in the future.
Step 1: Click on the “Download” button to proceed to SpyHunter’s download page.
It is recommended to run a scan before purchasing the full version of the software to make sure that the current version of the malware can be detected by SpyHunter. Click on the corresponding links to check SpyHunter’s EULA, Privacy Policy and Threat Assessment Criteria.
Step 2: Guide yourself by the download instructions provided for each browser.
Step 3: After you have installed SpyHunter, wait for it to update automatically.
Step 1: After the update process has finished, click on the ‘Malware/PC Scan’ tab. A new window will appear. Click on ‘Start Scan’.
Step 2: After SpyHunter has finished scanning your PC for any files of the associated threat and found them, you can try to get them removed automatically and permanently by clicking on the ‘Next’ button.
Step 3: If any threats have been removed, it is highly recommended to restart your PC.
Back up your data to secure it against attacks in the future
IMPORTANT! Before reading the Windows backup instructions, we highly recommend to back up your data with a cloud backup solution and insure your files against any type of loss, even from the most severe threats. We recommend you to read more about it and to download SOS Online Backup.
Ventsislav has been covering the latest malware, software and newest tech developments at SensorsTechForum for 3 years now. He started out as a network administrator. Having graduated Marketing as well, Ventsislav also has passion for discovery of new shifts and innovations in cybersecurity that become game changers. After studying Value Chain Management and then Network Administration, he found his passion within cybersecrurity and is a strong believer in basic education of every user towards online safety.
Note! Your computer system may be affected by Surprise Ransomware or other threats. Scan Your PC with SpyHunter SpyHunter is a powerful malware removal tool designed to help users with in-depth system security analysis, detection and removal of threats such as Surprise Ransomware. Keep in mind, that SpyHunter’s scanner is only for malware detection. If SpyHunter detects malware on your PC, you will need to purchase SpyHunter’s malware removal tool to remove the malware threats. Read our SpyHunter 5 review. Click on the corresponding links to check SpyHunter’s EULA, Privacy Policy and Threat Assessment Criteria.
To remove Surprise Ransomware follow these steps:
1. Uninstall malicious programs from Windows
OFFER
Manual Removal Usually Takes Time and You Risk Damaging Your Files If Not Careful!
We Recommend To Scan Your PC with SpyHunter
Keep in mind, that SpyHunter’s scanner is only for malware detection. If SpyHunter detects malware on your PC, you will need to purchase SpyHunter’s malware removal tool to remove the malware threats. Read our SpyHunter 5 review. Click on the corresponding links to check SpyHunter’s EULA, Privacy Policy and Threat Assessment Criteria
How to Uninstall malicious programs from Windows:
Here is a method in few easy steps that should be able to uninstall most programs.No matter if you are using Windows 10, 8, 7, Vista or XP, those steps will get the job done. Dragging the program or its folder to the recycle bin can be a very bad decision. If you do that, bits and pieces of the program are left behind, and that can lead to unstable work of your PC, errors with the file type associations and other unpleasant activities. The proper way to get a program off your computer is to Uninstall it. To do that:
Hold the Windows Logo Button and “R” on your keyboard. A Pop-up window will appear (fig.1).
In the field type in “appwiz.cpl” and press ENTER (fig.2).
This will open a window with all the programs installed on the PC. Select the program that you want to remove, and press “Uninstall” (fig.3).
Follow the instructions above and you will successfully uninstall most programs.
2. Clean your Browser and Registry from Surprise Ransomware
Remove Surprise Ransomware by cleaning your Browser and Registry.
Remove an extension from Mozilla FirefoxRemove an extension from Google Chrome Remove an extension from Internet Explorer Remove an extension from Microsoft Edge Fix registry entries created by Surprise Ransomware on your PC.
Start Mozilla Firefox. Open the menu window
Select the “Add-ons” icon from the menu.
Select the unwanted extension and click “Remove“
After the extension is removed, restart Mozilla Firefox by closing it from the red “X” button at the top right corner and start it again.
Start Google Chrome and open the drop menu
Move the cursor over “Tools” and then from the extended menu choose “Extensions“
From the opened “Extensions” menu locate the unwanted extension and click on its “Remove” button.
After the extension is removed, restart Google Chrome by closing it from the red “X” button at the top right corner and start it again.
Start Internet Explorer:
Click on the gear icon labeled ‘Tools’ to open the drop menu and select ‘Manage Add-ons’
In the ‘Manage Add-ons’ window.
Select the extension you want to remove and then click ‘Disable’. A pop-up window will appear to inform you that you are about to disable the selected extension, and some more add-ons might be disabled as well. Leave all the boxes checked, and click ‘Disable’.
After the unwanted extension has been removed, restart Internet Explorer by closing it from the red ‘X’ button located at the top right corner and start it again.
Start Edge
Open the drop menu by clicking on the icon at the top right corner.
From the drop menu select “Extensions”.
Choose the suspected malicious extension you want to remove and then click on the gear icon.
Remove the malicious extension by scrolling down and then clicking on Uninstall.
Some malicious scripts may modify the registry entries on your computer to change different settings. This is why cleaning your Windows Registry Database is recommended. Since the tutorial on how to do this is a bit long and tampering with registries could damage your computer if not done properly you should refer and follow our instructive article about fixing registry entries, especially if you are unexperienced in that area.
IMPORTANT! Before starting the Automatic Removal below, please boot back into Normal mode, in case you are currently in Safe Mode. This will enable you to install and use SpyHunter 5 successfully.
Use SpyHunter to scan for malware and unwanted programs
3. Scan for malware and unwanted programs with SpyHunter Anti-Malware Tool
Scan your PC and Remove Surprise Ransomware with SpyHunter Anti-Malware Tool and back up your data
1. Install SpyHunter to scan for Surprise Ransomware and remove them.2. Scan with SpyHunter, Detect and Remove Surprise Ransomware. Back up your data to secure it from malware in the future.
Step 1: Click on the “Download” button to proceed to SpyHunter’s download page.
It is recommended to run a scan before purchasing the full version of the software to make sure that the current version of the malware can be detected by SpyHunter. Click on the corresponding links to check SpyHunter’s EULA, Privacy Policy and Threat Assessment Criteria.
Step 2: Guide yourself by the download instructions provided for each browser.
Step 3: After you have installed SpyHunter, wait for it to update automatically.
Step 1: After the update process has finished, click on the ‘Malware/PC Scan’ tab. A new window will appear. Click on ‘Start Scan’.
Step 2: After SpyHunter has finished scanning your PC for any files of the associated threat and found them, you can try to get them removed automatically and permanently by clicking on the ‘Next’ button.
Step 3: If any threats have been removed, it is highly recommended to restart your PC.
Back up your data to secure it against attacks in the future
IMPORTANT! Before reading the Windows backup instructions, we highly recommend to back up your data with a cloud backup solution and insure your files against any type of loss, even from the most severe threats. We recommend you to read more about it and to download SOS Online Backup.
Ventsislav has been covering the latest malware, software and newest tech developments at SensorsTechForum for 3 years now. He started out as a network administrator. Having graduated Marketing as well, Ventsislav also has passion for discovery of new shifts and innovations in cybersecurity that become game changers. After studying Value Chain Management and then Network Administration, he found his passion within cybersecrurity and is a strong believer in basic education of every user towards online safety.
Note! Your computer system may be affected by Surprise Ransomware and other threats. Scan Your MAC with Combo Cleaner Combo Cleaner is a powerful malware removal tool designed to help users with in-depth system security analysis, detection and removal of threats such as Surprise Ransomware. Keep in mind, that Combo Cleaner needs to purchased to remove the malware threats. Click on the corresponding links to check Combo Cleaner’s EULA and Privacy Policy.
Manually delete Surprise Ransomware from your Mac
1. Uninstall Surprise Ransomware and remove related files and objects
OFFER
Manual Removal Usually Takes Time and You Risk Damaging Your Files If Not Careful!
We Recommend To Scan Your Mac with Combo Cleaner
Keep in mind, that Combo Cleaner needs to purchased to remove the malware threats. Click on the corresponding links to check Combo Cleaner’s EULA and Privacy Policy
Step 1: Hit the ⇧+⌘+U keys to open Utilities. Another way is to click on “Go” and then click “Utilities”, like the image below shows:
Step 2: Find Activity Monitor and double-click it:
Step 3: In the Activity Monitor look for any suspicious processes, belonging or related to Surprise Ransomware:
To quit a process completely, choose the “Force Quit” option.
Step 4: Click on the “Go” button again, but this time select Applications. Another way is with the ⇧+⌘+A buttons.
Step 5: In the Applications menu, look for any suspicious app or an app with a name, similar or identical to Surprise Ransomware. If you find it, right-click on the app and select “Move to Trash”.
Step 6: Select Accounts, after which click on the Login Items preference. Your Mac will then show you a list of items that start automatically when you log in. Look for any suspicious apps identical or similar to Surprise Ransomware. Check the app you want to stop from running automatically and then select on the Minus (“–“) icon to hide it.
Step 7: Remove any left-over files that might be related to this threat manually by following the sub-steps below:
1.Go to Finder. 2.In the search bar type the name of the app that you want to remove. 3.Above the search bar change the two drop down menus to “System Files” and “Are Included” so that you can see all of the files associated with the application you want to remove. Bear in mind that some of the files may not be related to the app so be very careful which files you delete. 4.If all of the files are related, hold the ⌘+A buttons to select them and then drive them to “Trash”.
2. Remove Surprise Ransomware – related extensions from your Mac’s browsers
Remove Surprise Ransomware – related extensions from your Mac’s browsers.
Remove a toolbar from Mozilla FirefoxRemove a toolbar from Google Chrome Remove an extension from Safari and reset it.
Start Mozilla Firefox. Open the menu window
Select the “Add-ons” icon from the menu.
Select the Extension and click “Remove“
After the extension is removed, restart Mozilla Firefox by closing it from the red “X” in the top right corner and start it again.
Start Google Chrome and open the drop menu
Move the cursor over “Tools” and then from the extended menu choose “Extensions“
From the opened “Extensions” menu locate the add-on and click on the garbage bin icon on the right of it.
After the extension is removed, restart Google Chrome by closing it from the red “X” in the top right corner and start it again.
Step 1: Remove Safari extensions
Start Safari
Open the drop menu by clicking on the sprocket icon in the top right corner.
From the drop menu select ‘Preferences’ In the new window select ‘Extensions’ Click once on the extension you want removed. Click ‘Uninstall’
A pop-up window will appear asking for confirmation to uninstall the extension. Select ‘Uninstall’ again, and the Surprise Ransomware will be removed.
Step 2: Reset Safari
IMPORTANT: Before resetting Safari make sure you back up all your saved passwords within the browser in case you forget them.
Start Safari and then click on the gear leaver icon.
Click the Reset Safari button and you will reset the browser.
Automatically remove Surprise Ransomware from your Mac
When you are facing problems on your Mac as a result of unwanted scripts and programs such as Surprise Ransomware, the recommended way of eliminating the threat is by using an anti-malware program. Combo Cleaner offers advanced security features along with other modules that will improve your Mac’s security and protect it in the future.
Ventsislav has been covering the latest malware, software and newest tech developments at SensorsTechForum for 3 years now. He started out as a network administrator. Having graduated Marketing as well, Ventsislav also has passion for discovery of new shifts and innovations in cybersecurity that become game changers. After studying Value Chain Management and then Network Administration, he found his passion within cybersecrurity and is a strong believer in basic education of every user towards online safety.
Estimado una computadora de mi trabajo se infecto con ese virus, existe alguna manera de poder desencriptar los archivos?. Como puedo saber si mi red esta infectada? y que antivirus y antimalware me recomendarias para colocar en las computadoras?. De antemano agradezco tu gentil ayuda.
Can you check if your computer’s Remote Desktop Protocol / Remote Assistance is off? What you can do is turn off the Internet connection and check if other computers are infected. However, if no one has complained by now, it’s likely that only your computer got infected.
Have you removed the ransomware with an anti-malware program?
In terms of restoring your encrypted files – have a look at section 4 at the end of this article.
1. For Windows 7,XP and Vista.
2. For Windows 8, 8.1 and 10.
1. Install SpyHunter to scan for and remove Surprise Ransomware.
1. For Windows 7 and earlier
STOPZilla Anti Malware
Fix registry entries created by malware and PUPs on your PC.
Remove an extension from Mozilla Firefox
Remove an extension from Google Chrome
Remove an extension from Internet Explorer
Remove an extension from Microsoft Edge
Remove an extension from Safari and reset it.
Estimado una computadora de mi trabajo se infecto con ese virus, existe alguna manera de poder desencriptar los archivos?. Como puedo saber si mi red esta infectada? y que antivirus y antimalware me recomendarias para colocar en las computadoras?. De antemano agradezco tu gentil ayuda.
Hello Xavier,
Can you check if your computer’s Remote Desktop Protocol / Remote Assistance is off? What you can do is turn off the Internet connection and check if other computers are infected. However, if no one has complained by now, it’s likely that only your computer got infected.
Have you removed the ransomware with an anti-malware program?
In terms of restoring your encrypted files – have a look at section 4 at the end of this article.