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Remove Completely

“” is the domain of a fake tech support website; but it can also have a browser extension or a Potentially Unwanted Program (PUP) installed on a victim’s PC. The user may be constantly redirected to the domain and unable to get out of the domain or browser. There are also pop-ups that support the scam, claiming that the user is infected with viruses and in order to prevent data loss, the user “must” call a phone number.
TypeTech Support Scam, PUP
Short DescriptionAims to deceive users into believing that their system is infected with Trojans, worms, and other malware. Features a phone number.
SymptomsBackground imitating a legitimate anti-virus program screen with pop-ups claiming that users must call a number to remove viruses on their computer.
Distribution MethodFreeware installers, Visiting suspicious websites, Browser Redirects
Detection ToolDownload Malware Removal Tool, to See If Your System Has Been Affected by
User ExperienceJoin our forum to follow the discussion about

official-scam-site-telephone-fake-support (1) – How Did I Get It?

The PUP and/or browser extension that support the “” domain usually get into your computer via third-party installers. They can sneak into your computer without your consent, by concealing themselves in freeware installations and bundled packages.
In these packages, additional components for installation are not always disclosed properly, and people get tricked into installing potentially unwanted programs such as those related to “”. Sometimes that can be avoided by clicking on the “Advanced” or “Custom” option in an installation setup to see what will be installed.
Other ways of getting infected are by opening spam emails and downloading e-mail attachments, or by clicking on various ads and banners containing malicious content. – More About It

“” is a malicious domain of a fake tech support website. It has another variant as “”. It claims that your computer is infected with different forms of malware and viruses. It also claims to be able to remove them if call the phone number “1-866-848-6738”. You are supposed to say the security “error message” that keeps popping up “S1M457”.
The truth is that this may be the most expensive call in your life. It is definitely not free, and it will cost a lot of money per impulse. That is not the only reason you should NOT in any circumstances call the fake support number – the scammers that run the website, may also try to get you to tell them personal details and financial information using different tricky techniques. Then they can sell that data to the highest bidder or take advantage of it themselves according to their interests.
Another interesting thing is that the site represents only a picture, which is not even in high quality:
You may not be able to figure out it is only a picture, due to the constant windows that keep popping up. Thus you see everything of that background very blurry. From the redirects and the pop-ups that you may get, you could be unable to surf the internet or even close the browser. Everything is done in such a matter to scare you and for you to rush in and abide by the site’s rules. So you can give money to the scammers as described above.
“” may also collect information about you through cookies and custom Java Script files injected through the browser extension or a program installed on your PC that is assisting the fake support site.

Remove Fully from Your PC

To remove “” manually from your computer, make sure to follow the step-by-step removal instructions provided down below. In case the manual removal does not get rid of the browser redirects and PUPs completely, you should search for and remove the leftovers with an advanced anti-malware program. Installing such a program will also make certain that your system is secure from other threats you may run into.

1. Restore the settings in your browser
2. Remove with SpyHunter Anti-Malware Tool
3. Remove with Malwarebytes Anti-Malware.
4. Remove with STOPZilla AntiMalware
NOTE! Substantial notification about the threat: Manual removal of requires interference with system files and registries. Thus, it can cause damage to your PC. Even if your computer skills are not at a professional level, don’t worry. You can do the removal yourself just in 5 minutes, using a malware removal tool.

Berta Bilbao

Berta is a dedicated malware researcher, dreaming for a more secure cyber space. Her fascination with IT security began a few years ago when a malware locked her out of her own computer.

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