“Webroot has Blocked Your Windows” is the name of a lockscreen malware that has been detected to be a part of several lockscreen virus families. The lockscreen aims to render your computer ineffective by modifying your registry entries and changing lockscreen settings. It’s end goal is to get you to call a tech support number, where you are asked by the scammers to pay a lot of money in order to remove the “Webroot has Blocked Your Windows” screen. If you have become a victim of this virus, read this article to learn how to get rid of it for free.
|Name||Webroot Lockscreen Virus|
|Short Description||The scammers aim to get you to call (301) 900-8084 and pay money to unlock your screen.|
|Symptoms||Locks your screen and displays a message, claiming it was done by Webroot.|
|Distribution Method||Spam Emails, Email Attachments, Executable files|
See If Your System Has Been Affected by malware
Malware Removal Tool
|User Experience||Join Our Forum to Discuss Webroot Lockscreen Virus.|
|Data Recovery Tool||Windows Data Recovery by Stellar Phoenix Notice! This product scans your drive sectors to recover lost files and it may not recover 100% of the encrypted files, but only few of them, depending on the situation and whether or not you have reformatted your drive.|
Webroot Lockscreen – How Did I Get It and What Does It Do?
Just like its other variant, using McAfee to scam users, this one may also come in your computer by having you execute a virus file or click on a link. To reach this goal, the crooks may spread virus files as important documents, like invoices, receipts, bank documents and other types of files. In addition to this, the virus may also infect you by a virus redirect to a malicious web link as a result of you having an adware or other unwanted software on your PC.
The main message of the Webroot lockscreen virus looks like the following:
Text from image:
Webroot has Blocked your Windows
This PC has been blocked because of Suspicious Activity Detected. To Protect the Windows
and it’s members Call Webroot Technical Department (301) 900-8084.
Webroot Security Alert Code: OO5BCCAC9OFEC
Your PC has been blocked because we detected an unusual activity on your computer. McAfee
Your Computer might be Infected by Harmful Viruses.
These viruses are well known for identity and credit card theft.
Further action on this computer or any other device on your network might reveal private information and involve serious risks.
Webroot Technicians will help you getting the Code to Unblock your Computer.
Please Call McAfee Technical Department (301) 900-8084.
Please provide the Webroot Security Alert Code to our Technician.
What is interesting here is that not only is the message the same as the McAfee virus, but it also uses the same phone number for contact – 301) 900-8084. When you contact the number itself, you are being led to a fake Tech Support guys, who are actually the scammers. These may try to convince you that your financial data an other information is exposed. While that may be true, you should never trust them and never pay them any money, since they will also ask you to pay hundreds of dollars “fee” so that you can unlock your PC.
Not only this, but bear in mind that this scam has come on your computer as a result of a virus, and this virus may be actually very dangerous. Besides locking your screen, it could also be capable of:
- Log the keystrokes you type on your computer.
- Obtain your personal information.
- Steal saved passwords.
- Read and write files.
- Get your IP and Mac addresses.
- Get microphone, camera and location information.
- Damage your files permanently.
This is the main reason why removing this lockscreen virus from your computer is strongly recommended.
How to Unlock “Webroot has Blocked your Windows” and Remove It Fully
Before removing the “Webroot has Blocked your Windows” virus, you need to unlock your screen. This can happen if you enter the master unlock key, provided below, thanks to Malware Hunter Team(https://twitter.com/malwrhunterteam/status/1110997210450313221):
After unlocking your computer, be advised that you should immediately remove this virus. To delete it from your computer, we strongly recommend that you follow the removal steps below. If you do not have expereince in finding the registry entries and virus files of viruses like this one manually, it is advisable to use a reputable anti-malware software. It will not only take care of the removal for you much faster, but will also protect your computer against any possible threats and adware that might compromise your computer in the future too.
Step 1: Boot Your PC In Safe Mode to isolate and remove Webroot Lockscreen Virus
Step 2: Uninstall Webroot Lockscreen Virus and related malware from Windows
Here is a method in few easy steps that should be able to uninstall most programs. No matter if you are using Windows 10, 8, 7, Vista or XP, those steps will get the job done. Dragging the program or its folder to the recycle bin can be a very bad decision. If you do that, bits and pieces of the program are left behind, and that can lead to unstable work of your PC, errors with the file type associations and other unpleasant activities. The proper way to get a program off your computer is to Uninstall it.
Step 3: Clean any registries, created by Webroot Lockscreen Virus on your computer.
The usually targeted registries of Windows machines are the following:
You can access them by opening the Windows registry editor and deleting any values, created by Webroot Lockscreen Virus there. This can happen by following the steps underneath:
Step 4: Scan for Webroot Lockscreen Virus with SpyHunter Anti-Malware Tool
Ransomware Automatic Removal - Video Guide
Step 5 (Optional): Try to Restore Files Encrypted by Webroot Lockscreen Virus.
Ransomware infections and Webroot Lockscreen Virus aim to encrypt your files using an encryption algorithm which may be very difficult to decrypt. This is why we have suggested a data recovery method that may help you go around direct decryption and try to restore your files. Bear in mind that this method may not be 100% effective but may also help you a little or a lot in different situations.
Simply click on the link and on the website menus on the top, choose Data Recovery - Data Recovery Wizard for Windows or Mac (depending on your OS), and then download and run the tool.
Webroot Lockscreen Virus FAQ
What is Webroot Lockscreen Virus Ransomware?
Webroot Lockscreen Virus is a ransomware infection - the malicious software that enters your computer silently and blocks either access to the computer itself or encrypt your files.
Many ransomware viruses use sophisticated encryption algorithms to make your files inaccessible. The goal of ransomware infections is to demand that you pay a ransom payment to get access to your files back.
Can Webroot Lockscreen Virus Ransomware Damage My Computer?
Yes, ransomware can damage your computer. Ransomware is a malicious software that is designed to block access to your computer or files until a ransom is paid. It can encrypt your files and make them inaccessible, preventing you from using your computer or accessing your data. Ransomware can also damage your system, corrupt data and delete files, resulting in the permanent loss of important files.
Should I Ignore Ransomware, like Webroot Lockscreen Virus?
No, you should never ignore ransomware. Ransomware can encrypt your data and block access to your computer, making it impossible to access your files until you pay a ransom. Ignoring ransomware could lead to the permanent loss of your data, as well as the potential for the ransomware to spread to other computers on your network. Additionally, paying the ransom does not guarantee that your data will be recovered. The best way to protect yourself is to invest in robust cyber security measures, such as backup solutions and anti-malware software.
How Does Webroot Lockscreen Virus Ransomware Infect My Computer?
Via several ways.Webroot Lockscreen Virus Ransomware infects computers by being sent via phishing emails, containing virus attachment.
This attachment is usually masked as an important document, like an invoice, bank document or even a plane ticket and it looks very convincing to users.
After you download and execute this attachment, a drive-by download occurs and your computer is infected with the ransomware virus.
Another way you may become a victim of Webroot Lockscreen Virus is if you download a fake installer, crack or patch from a low reputation website or if you click on a virus link. Many users report getting a ransomware infection by downloading torrents.
How to Open .Webroot Lockscreen Virus files?
You can't. At this point, the .Webroot Lockscreen Virus files are encrypted. You can only open them once they are decrypted.
What to Do If Ransomware Decryptor Does Not Work?
Do not panic, and backup the files. If a decryptor did not decrypt your .Webroot Lockscreen Virus files successfully, then do not despair, because this virus is still new.
One way to restore files, encrypted by Webroot Lockscreen Virus ransomware is to use a decryptor for it. But since it's a new virus, be advised that the decryption keys for it may not be out yet and available to the public. We will update this article and keep you posted as soon as this decryptor is released.
Can I Restore ".Webroot Lockscreen Virus" Files (Other Methods)?
Yes, sometimes files can be restored. We have suggested several file recovery methods that could work if you want to restore .Webroot Lockscreen Virus files.
These methods are in no way 100% guaranteed that you will be able to get your files back. But if you have a backup, your chances of success are much greater.
How Do I Get Rid of Webroot Lockscreen Virus Ransomware Virus?
The safest way and the most efficient one for the removal of this ransomware infection is the use a professional anti-malware program. It will scan for and locate Webroot Lockscreen Virus ransomware and then remove it without causing any additional harm to your important .Webroot Lockscreen Virus files.
Also, keep in mind that viruses like Webroot Lockscreen Virus ransomware also install Trojans and keyloggers that can steal your passwords and accounts. Scanning your computer with anti-malware software will make sure that all of these virus components are removed and your computer is protected in the future.
What to Do If I Cannot Recover Ransomware Encrypted Files?
There is still a lot you can do. If none of the above methods seem to work for you, then try these methods:
-Try to find a safe computer from where you can can login on your own line accounts like One Drive, iDrive, Google Drive and so on.
-Try to contact your friends, relatives and other people so that they can check if they have some of your important photos or documents just in case you sent them.
-Also, check if some of the files that were encrypted it can be re-downloaded from the web.
-Another clever way to get back some of your files is to find another old computer, a flash drive or even a CD or a DVD where you may have saved your older documents. You might be surprised what will turn up.
-You can also go to your email account to check if you can send any attachments to other people. Usually what is sent the email is saved on your account and you can re-download it. But most importantly, make sure that this is done from a safe computer and make sure to remove the virus first.
More tips you can find on our forums, where you can also asks any questions about your ransomware problem.
How to Report Ransomware to Authorities?
In case your computer got infected with a ransomware infection, you can report it to the local Police departments. It can help authorities worldwide track and determine the perpetrators behind the virus that has infected your computer. Below, we have prepared a list with government websites, where you can file a report in case you are a victim of a cybercrime:
Cyber-security authorities, responsible for handling ransomware attack reports in different regions all over the world:
Germany - Offizielles Portal der deutschen Polizei
United States - IC3 Internet Crime Complaint Centre
United Kingdom - Action Fraud Police
France - Ministère de l'Intérieur
Italy - Polizia Di Stato
Spain - Policía Nacional
Netherlands - Politie
Poland - Policja
Portugal - Polícia Judiciária
Greece - Cyber Crime Unit (Hellenic Police)
India - Mumbai Police - CyberCrime Investigation Cell
Australia - Australian High Tech Crime Center
Reports may be responded to in different timeframes, depending on your local authorities.
Can You Prevent Webroot Lockscreen Virus Ransomware from Encrypting Your Files?
Yes, you can prevent ransomware. The best way to do this is to ensure your computer system is updated with the latest security patches, use a reputable anti-malware program and firewall, backup your important files frequently, and avoid clicking on malicious links or downloading unknown files. In addition, it is also important to keep your passwords secure and to avoid visiting websites or downloading applications from untrusted sources. Finally, ensure you have adequate backup and recovery procedures in place to restore your system to its pre-attack state, should a ransomware attack occur.
Can Webroot Lockscreen Virus Ransomware Steal Your Data?
Yes, in most cases ransomware will steal your information. It is a form of malware that steals data from a user's computer, encrypts it, and then demands a ransom in order to decrypt it. In many cases, the malware authors or attackers will threaten to delete the data or publish it online unless the ransom is paid. This means that if a user is infected with ransomware, their data can be stolen and held for ransom. It is important to be aware of this threat and take precautions to protect yourself and your data.
Can Ransomware Affect WiFi?
Yes, ransomware can affect WiFi networks, as malicious actors can use it to gain control of the network, steal confidential data, and lock out users. If a ransomware attack is successful, it could lead to a loss of service and/or data, and in some cases, financial losses.
Should I Pay Ransomware?
No, you should not pay ransomware extortionists. Paying them only encourages criminals and does not guarantee that the files or data will be restored. The better approach is to have a secure backup of important data and be vigilant about security in the first place.
What Happens If I Don't Pay Ransom?
If you don't pay the ransom, the hackers may still have access to your computer, data, or files and may continue to threaten to expose or delete them, or even to use them to commit cybercrimes. In some cases, they may even continue to demand additional ransom payments.
Why Is the Ransom Paid in Crypto?
Cryptocurrency is a secure and untraceable form of payment, making it the ideal choice for ransom payments. It is difficult to trace, and the transactions are almost instantaneous. This means it is nearly impossible for authorities to track the payment and recover the money.
Can Ransomware Be Detected?
Yes, ransomware can be detected. Anti-malware software and other advanced security tools can detect ransomware and alert the user when it is present on a machine. It is important to stay up-to-date on the latest security measures and to keep security software updated to ensure ransomware can be detected and prevented.
Do Ransomware Criminals Get Caught?
Yes, ransomware criminals do get caught. Law enforcement agencies, such as the FBI, have been successful in tracking down and prosecuting ransomware criminals in the US and other countries. As ransomware threats continue to increase, so does the enforcement activity.
About the Webroot Lockscreen Virus Research
The content we publish on SensorsTechForum.com, this Webroot Lockscreen Virus how-to removal guide included, is the outcome of extensive research, hard work and our team’s devotion to help you remove the specific malware and restore your encrypted files.
How did we conduct the research on this ransomware?
Our research is based on an independent investigation. We are in contact with independent security researchers, and as such, we receive daily updates on the latest malware and ransomware definitions.
To better understand the ransomware threat, please refer to the following articles which provide knowledgeable details.
1. How to Recognize Spam Emails with Ransomware
2. How Does Ransomware Encryption Work?
3. How to Decrypt Ransomware Files
4. Ransomware Getting Greedier and Bigger, Attacks Increase by 40%
5. 1 in 5 Americans Victim of Ransomware
Attention! SensorsTechForum strongly recommends that all malware victims should look for assistance only by reputable sources. Many guides out there claim to offer free recovery and decryption for files encrypted by ransomware viruses. Be advised that some of them may only be after your money.
As a site that has been dedicated to providing free removal instructions for ransomware and malware since 2014, SensorsTechForum’s recommendation is to only pay attention to trustworthy sources.
How to recognize trustworthy sources:
- Always check "About Us" web page.
- Profile of the content creator.
- Make sure that real people are behind the site and not fake names and profiles.
- Verify Facebook, LinkedIn and Twitter personal profiles.