“Webroot has Blocked Your Windows” is the name of a lockscreen malware that has been detected to be a part of several lockscreen virus families. The lockscreen aims to render your computer ineffective by modifying your registry entries and changing lockscreen settings. It’s end goal is to get you to call a tech support number, where you are asked by the scammers to pay a lot of money in order to remove the “Webroot has Blocked Your Windows” screen. If you have become a victim of this virus, read this article to learn how to get rid of it for free.
|Name||Webroot Lockscreen Virus|
|Short Description||The scammers aim to get you to call (301) 900-8084 and pay money to unlock your screen.|
|Symptoms||Locks your screen and displays a message, claiming it was done by Webroot.|
|Distribution Method||Spam Emails, Email Attachments, Executable files|
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|User Experience||Join Our Forum to Discuss Webroot Lockscreen Virus.|
|Data Recovery Tool||Windows Data Recovery by Stellar Phoenix Notice! This product scans your drive sectors to recover lost files and it may not recover 100% of the encrypted files, but only few of them, depending on the situation and whether or not you have reformatted your drive.|
Webroot Lockscreen – How Did I Get It and What Does It Do?
Just like its other variant, using McAfee to scam users, this one may also come in your computer by having you execute a virus file or click on a link. To reach this goal, the crooks may spread virus files as important documents, like invoices, receipts, bank documents and other types of files. In addition to this, the virus may also infect you by a virus redirect to a malicious web link as a result of you having an adware or other unwanted software on your PC.
The main message of the Webroot lockscreen virus looks like the following:
Text from image:
Webroot has Blocked your Windows
This PC has been blocked because of Suspicious Activity Detected. To Protect the Windows
and it’s members Call Webroot Technical Department (301) 900-8084.
Webroot Security Alert Code: OO5BCCAC9OFEC
Your PC has been blocked because we detected an unusual activity on your computer. McAfee
Your Computer might be Infected by Harmful Viruses.
These viruses are well known for identity and credit card theft.
Further action on this computer or any other device on your network might reveal private information and involve serious risks.
Webroot Technicians will help you getting the Code to Unblock your Computer.
Please Call McAfee Technical Department (301) 900-8084.
Please provide the Webroot Security Alert Code to our Technician.
What is interesting here is that not only is the message the same as the McAfee virus, but it also uses the same phone number for contact – 301) 900-8084. When you contact the number itself, you are being led to a fake Tech Support guys, who are actually the scammers. These may try to convince you that your financial data an other information is exposed. While that may be true, you should never trust them and never pay them any money, since they will also ask you to pay hundreds of dollars “fee” so that you can unlock your PC.
Not only this, but bear in mind that this scam has come on your computer as a result of a virus, and this virus may be actually very dangerous. Besides locking your screen, it could also be capable of:
- Log the keystrokes you type on your computer.
- Obtain your personal information.
- Steal saved passwords.
- Read and write files.
- Get your IP and Mac addresses.
- Get microphone, camera and location information.
- Damage your files permanently.
This is the main reason why removing this lockscreen virus from your computer is strongly recommended.
How to Unlock “Webroot has Blocked your Windows” and Remove It Fully
Before removing the “Webroot has Blocked your Windows” virus, you need to unlock your screen. This can happen if you enter the master unlock key, provided below, thanks to Malware Hunter Team(https://twitter.com/malwrhunterteam/status/1110997210450313221):
After unlocking your computer, be advised that you should immediately remove this virus. To delete it from your computer, we strongly recommend that you follow the removal steps below. If you do not have expereince in finding the registry entries and virus files of viruses like this one manually, it is advisable to use a reputable anti-malware software. It will not only take care of the removal for you much faster, but will also protect your computer against any possible threats and adware that might compromise your computer in the future too.
- Guide 1: How to Remove Webroot Lockscreen Virus from Windows.
- Guide 2: Get rid of Webroot Lockscreen Virus on Mac OS X.
- Guide 3: Remove Webroot Lockscreen Virus in Google Chrome.
- Guide 4: Erase Webroot Lockscreen Virus from Mozilla Firefox.
- Guide 5: Uninstall Webroot Lockscreen Virus from Microsoft Edge.
- Guide 6: Remove Webroot Lockscreen Virus from Safari.
- Guide 7: Eliminate Webroot Lockscreen Virus from Internet Explorer.
- Guide 8: Disable Webroot Lockscreen Virus Push Notifications in Your Browsers.
About the Webroot Lockscreen Virus Research
The content we publish on SensorsTechForum.com, this Webroot Lockscreen Virus how-to removal guide included, is the outcome of extensive research, hard work and our team’s devotion to help you remove the specific, adware-related problem, and restore your browser and computer system.
How did we conduct the research on Webroot Lockscreen Virus?
Please note that our research is based on independent investigation. We are in contact with independent security researchers, thanks to which we receive daily updates on the latest malware, adware, and browser hijacker definitions.
Furthermore, the research behind the Webroot Lockscreen Virus threat is backed with VirusTotal https://www.virustotal.com/gui/home/upload.
To better understand this online threat, please refer to the following articles which provide knowledgeable details.
1.Browser Redirect – What Is It?
2.Adware Is Malicious, and It Uses Advanced Techniques to Infect
3.The Thin Red Line Between Potentially Unwanted Programs and Malware
4.The Pay-Per-Install Affiliate Business – Making Millions out of Adware
5.Malicious Firefox Extensions Installed by 455,000 Users Blocked Updates
How to Remove Webroot Lockscreen Virus from Windows.
Step 1: Boot Your PC In Safe Mode to isolate and remove Webroot Lockscreen Virus
Step 2: Uninstall Webroot Lockscreen Virus and related software from Windows
Here is a method in few easy steps that should be able to uninstall most programs. No matter if you are using Windows 10, 8, 7, Vista or XP, those steps will get the job done. Dragging the program or its folder to the recycle bin can be a very bad decision. If you do that, bits and pieces of the program are left behind, and that can lead to unstable work of your PC, errors with the file type associations and other unpleasant activities. The proper way to get a program off your computer is to Uninstall it.
Step 3: Clean any registries, created by Webroot Lockscreen Virus on your computer.
The usually targeted registries of Windows machines are the following:
You can access them by opening the Windows registry editor and deleting any values, created by Webroot Lockscreen Virus there. This can happen by following the steps underneath:
1. Open the Run Window again, type "regedit" and click OK.
2. When you open it, you can freely navigate to the Run and RunOnce keys, whose locations are shown above.
3. You can remove the value of the virus by right-clicking on it and removing it.
Step 4: Scan for Webroot Lockscreen Virus with SpyHunter Anti-Malware Tool
1. Click on the "Download" button to proceed to SpyHunter's download page.
2. After you have installed SpyHunter, wait for it to update automatically.
3. After the update process has finished, click on the 'Malware/PC Scan' tab. A new window will appear. Click on 'Start Scan'.
4. After SpyHunter has finished scanning your PC for any files of the associated threat and found them, you can try to get them removed automatically and permanently by clicking on the 'Next' button.
Video Removal Guide for Webroot Lockscreen Virus (Windows).
Get rid of Webroot Lockscreen Virus from Mac OS X.
Step 1: Uninstall Webroot Lockscreen Virus and remove related files and objects
1.Hit the ⇧+⌘+U keys to open Utilities. Another way is to click on “Go” and then click “Utilities”, like the image below shows:
2. Find Activity Monitor and double-click it:
3.In the Activity Monitor look for any suspicious processes, belonging or related to Webroot Lockscreen Virus:
4.Click on the "Go" button again, but this time select Applications. Another way is with the ⇧+⌘+A buttons.
5.In the Applications menu, look for any suspicious app or an app with a name, similar or identical to Webroot Lockscreen Virus. If you find it, right-click on the app and select “Move to Trash”.
6: Select Accounts, after which click on the Login Items preference.
Your Mac will then show you a list of items that start automatically when you log in. Look for any suspicious apps identical or similar to Webroot Lockscreen Virus. Check the app you want to stop from running automatically and then select on the Minus (“-“) icon to hide it.
7: Remove any left-over files that might be related to this threat manually by following the sub-steps below:
- Go to Finder.
- In the search bar type the name of the app that you want to remove.
- Above the search bar change the two drop down menus to “System Files” and “Are Included” so that you can see all of the files associated with the application you want to remove. Bear in mind that some of the files may not be related to the app so be very careful which files you delete.
- If all of the files are related, hold the ⌘+A buttons to select them and then drive them to “Trash”.
In case you cannot remove Webroot Lockscreen Virus via Step 1 above:
In case you cannot find the virus files and objects in your Applications or other places we have shown above, you can manually look for them in the Libraries of your Mac. But before doing this, please read the disclaimer below:
1: Click on "Go" and Then "Go to Folder" as shown underneath:
2: Type in "/Library/LauchAgents/" and click Ok:
3: Delete all of the virus files that have similar or the same name as Webroot Lockscreen Virus. If you believe there is no such file, do not delete anything.
You can repeat the same procedure with the following other Library directories:
Tip: ~ is there on purpose, because it leads to more LaunchAgents.
Step 2: Scan for and remove Webroot Lockscreen Virus files from your Mac
When you are facing problems on your Mac as a result of unwanted scripts and programs such as Webroot Lockscreen Virus, the recommended way of eliminating the threat is by using an anti-malware program. SpyHunter for Mac offers advanced security features along with other modules that will improve your Mac’s security and protect it in the future.
Video Removal Guide for Webroot Lockscreen Virus (Mac)
Remove Webroot Lockscreen Virus from Google Chrome.
Step 1: Start Google Chrome and open the drop menu
Step 2:Move the cursor over "Tools" and then from the extended menu choose "Extensions"
Step 3: From the opened "Extensions" menu locate the unwanted extension and click on its "Remove" button.
Step 4: After the extension is removed, restart Google Chrome by closing it from the red "X" button at the top right corner and start it again.
Erase Webroot Lockscreen Virus from Mozilla Firefox.
Step 1: Start Mozilla Firefox. Open the menu window
Step 2: Select the "Add-ons" icon from the menu.
Step 3: Select the unwanted extension and click "Remove"
Step 4: After the extension is removed, restart Mozilla Firefox by closing it from the red "X" button at the top right corner and start it again.
Uninstall Webroot Lockscreen Virus from Microsoft Edge.
Step 1: Start Edge browser.
Step 2: Open the drop menu by clicking on the icon at the top right corner.
Step 3: From the drop menu select "Extensions".
Step 4: Choose the suspected malicious extension you want to remove and then click on the gear icon.
Step 5: Remove the malicious extension by scrolling down and then clicking on Uninstall.
Remove Webroot Lockscreen Virus from Safari.
Step 1: Start the Safari app.
Step 2: After hovering your mouse cursor to the top of the screen, click on the Safari text to open its drop down menu.
Step 3: From the menu, click on "Preferences".
Step 4: After that, select the 'Extensions' Tab.
Step 5: Click once on the extension you want to remove.
Step 6: Click 'Uninstall'.
A pop-up window will appear asking for confirmation to uninstall the extension. Select 'Uninstall' again, and the Webroot Lockscreen Virus will be removed.
Eliminate Webroot Lockscreen Virus from Internet Explorer.
Step 1: Start Internet Explorer.
Step 2: Click on the gear icon labeled 'Tools' to open the drop menu and select 'Manage Add-ons'
Step 3: In the 'Manage Add-ons' window.
Step 4: Select the extension you want to remove and then click 'Disable'. A pop-up window will appear to inform you that you are about to disable the selected extension, and some more add-ons might be disabled as well. Leave all the boxes checked, and click 'Disable'.
Step 5: After the unwanted extension has been removed, restart Internet Explorer by closing it from the red 'X' button located at the top right corner and start it again.
Remove Push Notifications caused by Webroot Lockscreen Virus from Your Browsers.
Turn Off Push Notifications from Google Chrome
To disable any Push Notices from Google Chrome browser, please follow the steps below:
Step 1: Go to Settings in Chrome.
Step 2: In Settings, select “Advanced Settings”:
Step 3: Click “Content Settings”:
Step 4: Open “Notifications”:
Step 5: Click the three dots and choose Block, Edit or Remove options:
Remove Push Notifications on Firefox
Step 1: Go to Firefox Options.
Step 2: Go to “Settings”, type “notifications” in the search bar and click "Settings":
Step 3: Click “Remove” on any site you wish notifications gone and click “Save Changes”
Stop Push Notifications on Opera
Step 1: In Opera, press ALT+P to go to Settings.
Step 2: In Setting search, type “Content” to go to Content Settings.
Step 3: Open Notifications:
Step 4: Do the same as you did with Google Chrome (explained below):
Eliminate Push Notifications on Safari
Step 1: Open Safari Preferences.
Step 2: Choose the domain from where you like push pop-ups gone and change to "Deny" from "Allow".
Webroot Lockscreen Virus FAQ
What is Webroot Lockscreen Virus?
The Webroot Lockscreen Virus threat is adware or browser redirect virus. It may slow your computer down siginficantly and display advertisements. The main idea is for your information to likely get stolen or more ads to appear on your device.
The creators of such unwanted apps work with pay-per-click schemes to get your computer to visit risky or different types of websites that may generate them funds. This is why they do not even care what types of websites show up on the ads. This makes their unwanted software indirectly risky for your OS.
What are the symptoms of Webroot Lockscreen Virus?
There are several symptoms to look for when this particular threat and also unwanted apps in general are active:
Symptom #1: Your computer may become slow and has poor performance in general.
Symtpom #2: You have toolbars, add-ons or extensions on your web browsers that you don't remember adding.
Symptom #3: You see all types of ads, like ad-supported search results, pop-ups and redirects to randomly appear.
Symptom #4: You see installed apps on your Mac running automatically and you do not remember installing them.
Symptom #5: You see suspicious processes running in your Task Manager.
If you see one or more of those symptoms, then security experts reccomend that you check your computer for viruses.
What types of Unwanted Programs are there?
According to most malware researchers and cyber-security experts, the threats that can currently affect your Mac can be the following types:
- Rogue Antivirus programs.
- Browser hijackers.
- Fake optimizers.
What to do if I have a "virus" like Webroot Lockscreen Virus?
Do not panic! You can easily get rid of most adware or unwanted program threats by firstly isolating them and then removing them from your browser and computer. One reccomended way to do that is by using a reputable malware removal software that can take care of the removal automatically for you. There are many anti-malware apps out there that you can choose from. SpyHunter is one of the reccomended anti-malware apps, that can scan your computer for free and detect any viruses, tracking cookies and unwanted adware apps and eliminate them quickly. This saves time when compared to doing the removal manually.
How to secure my passwords and other data from Webroot Lockscreen Virus?
With few simple actions. First and foremost, it is imperative that you follow these steps:
Step 1: Find a safe computer and connect it to another network, not the one that your Mac was infected in.
Step 2: Change all of your passwords, starting from your e-mail passwords.
Step 3: Enable two-factor authentication for protection of your important accounts.
Step 4: Call your bank to change your credit card details (secret code, etc.) if you have saved your credit card for online shopping or have done online activiites with your card.
Step 5: Make sure to call your ISP (Internet provider or carrier) and ask them to change your IP address.
Step 6: Change your Wi-Fi password.
Step 7: (Optional): Make sure to scan all of the devices connected to your network for viruses and repeat these steps for them if they are affected.
Step 8: Install anti-malware software with real-time protection on every device you have.
Step 9: Try not to download software from sites you know nothing about and stay away from low-reputation websites in general.
If you follow these reccomendations, your network and all devices will become significantly more secure against any threats or information invasive software and be virus free and protected in the future too.
More tips you can find on our website, where you can also ask any questions and comment underneath the articles about your computer problems. We will try to respond as fast as possible.