Home > Ransomware > Restore .mp3 Files Encrypted by the _H_e_l_p_RECOVER_INSTRUCTIONS Virus

Restore .mp3 Files Encrypted by the _H_e_l_p_RECOVER_INSTRUCTIONS Virus

Here it is – the newest variant of the notorious TeslaCrypt ransomware. It has already been proven to be devastating on users with its other extensions, especially .micro. This new and shiny variant very cleverly uses the .mp3 file extension which resembles audio files. However, do not be mistaken, because the files are encoded with a strong mixture of three different algorithms, one of which is the military-grade AES.

Name TeslaCrypt 3.0
Type Ransomware
Short Description The notorious TeslaCrypt ransomware encrypts user files and requests a payment to retrieve them.
Symptoms The user may witness his files to have the .mp3 file extension as well as his wallpaper changed and new ransom note type of files(.txt, .html, .png) on his PC.
Distribution Method Via malicious URLs or attachments and a Trojan.Downloader
Detection Tool Download Malware Removal Tool, to See If Your System Has Been Affected by malware
User Experience Join our forum to discuss TeslaCrypt 3.0.


TeslaCrypt 3.0 – The Encryption

The encryption which has been reported to be used by the latest “installment” of TeslaCrypt is a strong mixture of three encryption algorithms.

AES-256 Encryption

This type of encryption is considered to be one of the top ciphers. This is due to the wide variety of different keys and symbols being combined in one place. In fact, the US Government uses AES-192 as well as the 256 bits to encrypt classified files, ranking them as cryptography, known as Suite B.

SHA-256 Encryption

Also classified in the Suite B cryptography, the Secure Hash Algorithm, known as SHA is preferred to be used for secret level of protection. But there is also a stronger bit version – 384 which is preferred when top secret items are concerned. Either way, it is extremely difficult if not impossible to directly decrypt.

ECHD Encryption

This type of encryption algorithm is known as Elliptic Curve Diffie–Hellman. It allows two parties to communicate in a secret manner providing each with an encryption key.

The outcome is your files looking like this:

  • Your Family Photo.jpg.mp3 (without an icon)

The Bottom Line and How to Restore the Data

So, overall and all, what you have been three very strong algorithms each one used for the different purpose to make your day a hell of a lot worse. What do you do? Well, since there is no direct method to decrypt the files (it will take years even with a powerful machine) the only things that may be left to do is try two options:

Option 1: To Use Different Software or Backup to Restore Your Files

First, it is advisable NOT to have formatted your hard drive previously, but to leave it in tact instead. Before starting to restore your data, we recommend using an advanced anti-malware software to remove the malware.

Spy Hunter scanner will only detect the threat. If you want the threat to be automatically removed, you need to purchase the full version of the anti-malware tool.Find Out More About SpyHunter Anti-Malware Tool / How to Uninstall SpyHunter

This is because when you directly format your hard or solid drive, the sectors of your hard drive will forget about your files. And if your Windows OS is intact, you may still have a chance recovering them with different programs.

There are many methods to recover your files, and you lose nothing by trying them:

Restore your files if you have backup set up.

In your Start Menu, search for “File History” and open it. For Windows 10 you should see “Restore Your Files With File History” as a result. From there you may choose the date, and the system will display your files’ in the same state you left them at that date. Simply select the files you need, right-click them and export them to a secure drive.

Use file recovery software.

There are very good programs out there that scan for your files and recover them. They are originally meant to be used for deleted data, but they can also discover previous files you had because they scan the sectors of your drive thoroughly. Here are several good file recovery programs with description for each of them:

Option 2: To Look for Weaknesses in the Code of the Malware

For that, you need to have your malicious files as samples, and you need to know definitely what you are doing. Even experienced engineers are having a hard time, because the coders of the malware have designed it to be difficult and not to have weaknesses. What is worse, the cyber-criminals are constantly improving it and are monitoring online forums and security blogs for any known methods for decryption. As soon as decryptors or another way to restore the files come up, the cyber crooks may improve the ransomware and sophisticate it even further. The latest version of TeslaCrypt is the perfect example for that.

So what do you do? You need to have the malware in a contained form and to use a Hex editor to examine the code for any weaknesses. But, in order to be aware of what you are looking for you need to have experience in reading hex code and other cyber languages. We recommend reading Zeltser’s How to Analyze Malicious Software and anything related to reverse engineering malware and discovering weaknesses in the malware’s modules and code. However, it is a time costly process, and we do not recommend it unless you know what exactly are you looking for.


From wherever you may look at it, when ransomware such as TeslaCrypt is involved, you better start thinking of a way to go around it instead of directly decrypting the files. Otherwise, the best thing you can do besides using recovery and other provided tools online is to follow security blogs and forums in case a working tool has been created. Good luck with recovering your files and make sure you follow these safety tips to prevent such intrusions in the future:

  • Regularly backup your files. Since some ransomware uses code to delete your Windows backup, you may use external USB flash drive, memory card, CD/DVD or automatic online backup.
  • Try downloading an external firewall that will block any other applications.
  • Revise the administrative access of some programs and make sure third-party apps are not allowed through Windows Firewall.
  • Use stronger passwords. Make sure that your passwords contain uppercase, lowercase letters, numbers and, if possible, symbols and spaces.
  • Disable AutoPlay. Turning off this feature makes your PC safer against flash drives or other devices with malware entering physically via your USB port.
  • Always set a network you connect to as a Public network. This disables file sharing. You can also disable it manually by typing Advance Sharing Options in your Windows search and turning off file sharing from the option for that.
  • Disable any remote service programs. Any software that may grant remote service to your computer in various ways is a potential risk to all the computers using the software in the network. You should switch off Remote Access and look for another solution. One way is to connect remotely online using a cloud browser(Maxton, for example) and a remote desktop service (LogMeIn for example).
  • Look for suspicious processes in Windows Task Manager that are by programs that are not running. Remove those programs from the Windows Programs and Features menu.
  • Always update your Operating System.
  • Make sure you set your mail server to block out all spam and spoof messages. A good tip is to have mail software like Outlook and Mozilla Thunderbird. They have such filters embedded in them as features.
  • Make sure to isolate all computers on your network that are infected by viruses, because if the virus is a downloader or a worm it may spread throughout the network.
  • Provide relevant education to your employees on external information sharing and security practices.
  • Add a site and file scanning extension to your browser. It increases the safety of online browsing significantly.
  • Turn off any non-essential services and devices such as Bluetooth, for example.
  • Install an anti-malware software on your computer. Most anti-malware programs feature active protection against viruses and they also are good in combination with antivirus software. For maximum protection use both.

Ventsislav Krastev

Ventsislav is a cybersecurity expert at SensorsTechForum since 2015. He has been researching, covering, helping victims with the latest malware infections plus testing and reviewing software and the newest tech developments. Having graduated Marketing as well, Ventsislav also has passion for learning new shifts and innovations in cybersecurity that become game changers. After studying Value Chain Management, Network Administration and Computer Administration of System Applications, he found his true calling within the cybersecrurity industry and is a strong believer in the education of every user towards online safety and security.

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Attention! SensorsTechForum strongly recommends that all malware victims should look for assistance only by reputable sources. Many guides out there claim to offer free recovery and decryption for files encrypted by ransomware viruses. Be advised that some of them may only be after your money.

As a site that has been dedicated to providing free removal instructions for ransomware and malware since 2014, SensorsTechForum’s recommendation is to only pay attention to trustworthy sources.

How to recognize trustworthy sources:

  • Always check "About Us" web page.
  • Profile of the content creator.
  • Make sure that real people are behind the site and not fake names and profiles.
  • Verify Facebook, LinkedIn and Twitter personal profiles.


with Anti-Malware
We recommend you to download SpyHunter and run free scan to remove all virus files on your PC. This saves you hours of time and effort compared to doing the removal yourself.
SpyHunter 5 free remover allows you, subject to a 48-hour waiting period, one remediation and removal for results found. Read EULA and Privacy Policy

Windows Mac OS X

How to Remove TeslaCrypt 3.0 from Windows.

Step 1: Boot Your PC In Safe Mode to isolate and remove TeslaCrypt 3.0


Manual Removal Usually Takes Time and You Risk Damaging Your Files If Not Careful!
We Recommend To Scan Your PC with SpyHunter

Keep in mind, that SpyHunter’s scanner is only for malware detection. If SpyHunter detects malware on your PC, you will need to purchase SpyHunter's malware removal tool to remove the malware threats. Read our SpyHunter 5 review. Click on the corresponding links to check SpyHunter's EULA, Privacy Policy and Threat Assessment Criteria

1. Hold Windows key() + R

2. The "Run" Window will appear. In it, type "msconfig" and click OK.

3. Go to the "Boot" tab. There select "Safe Boot" and then click "Apply" and "OK".
Tip: Make sure to reverse those changes by unticking Safe Boot after that, because your system will always boot in Safe Boot from now on.

4. When prompted, click on "Restart" to go into Safe Mode.

5. You can recognise Safe Mode by the words written on the corners of your screen.

Step 2: Uninstall TeslaCrypt 3.0 and related software from Windows

Here is a method in few easy steps that should be able to uninstall most programs. No matter if you are using Windows 10, 8, 7, Vista or XP, those steps will get the job done. Dragging the program or its folder to the recycle bin can be a very bad decision. If you do that, bits and pieces of the program are left behind, and that can lead to unstable work of your PC, errors with the file type associations and other unpleasant activities. The proper way to get a program off your computer is to Uninstall it. To do that:

1. Hold the Windows Logo Button and "R" on your keyboard. A Pop-up window will appear.

2. In the field type in "appwiz.cpl" and press ENTER.

3. This will open a window with all the programs installed on the PC. Select the program that you want to remove, and press "Uninstall"
Follow the instructions above and you will successfully uninstall most programs.

Step 3: Clean any registries, created by TeslaCrypt 3.0 on your computer.

The usually targeted registries of Windows machines are the following:

  • HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run
  • HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run
  • HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\RunOnce
  • HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\RunOnce

You can access them by opening the Windows registry editor and deleting any values, created by TeslaCrypt 3.0 there. This can happen by following the steps underneath:

1. Open the Run Window again, type "regedit" and click OK.

2. When you open it, you can freely navigate to the Run and RunOnce keys, whose locations are shown above.

3. You can remove the value of the virus by right-clicking on it and removing it.
Tip: To find a virus-created value, you can right-click on it and click "Modify" to see which file it is set to run. If this is the virus file location, remove the value.

Before starting "Step 4", please boot back into Normal mode, in case you are currently in Safe Mode.
This will enable you to install and use SpyHunter 5 successfully.

Step 4: Scan for TeslaCrypt 3.0 with SpyHunter Anti-Malware Tool

1. Click on the "Download" button to proceed to SpyHunter's download page.

It is recommended to run a scan before purchasing the full version of the software to make sure that the current version of the malware can be detected by SpyHunter. Click on the corresponding links to check SpyHunter's EULA, Privacy Policy and Threat Assessment Criteria.

2. After you have installed SpyHunter, wait for it to update automatically.


3. After the update process has finished, click on the 'Malware/PC Scan' tab. A new window will appear. Click on 'Start Scan'.


4. After SpyHunter has finished scanning your PC for any files of the associated threat and found them, you can try to get them removed automatically and permanently by clicking on the 'Next' button.


If any threats have been removed, it is highly recommended to restart your PC.

Step 5 (Optional): Try to Restore Files Encrypted by TeslaCrypt 3.0.

Ransomware infections and TeslaCrypt 3.0 aim to encrypt your files using an encryption algorithm which may be very difficult to decrypt. This is why we have suggested a data recovery method that may help you go around direct decryption and try to restore your files. Bear in mind that this method may not be 100% effective but may also help you a little or a lot in different situations.

1. Download the reccomended Data Recovery software by clicking on the link underneath:

Simply click on the link and on the website menus on top, choose Data Recovery - Data Recovery Wizard for Windows or Mac (depending on your OS), and then download and run the tool.

Windows Mac OS X

Get rid of TeslaCrypt 3.0 from Mac OS X.

Step 1: Uninstall TeslaCrypt 3.0 and remove related files and objects

Manual Removal Usually Takes Time and You Risk Damaging Your Files If Not Careful!
We Recommend To Scan Your Mac with SpyHunter for Mac
Keep in mind, that SpyHunter for Mac needs to purchased to remove the malware threats. Click on the corresponding links to check SpyHunter’s EULA and Privacy Policy

1. Hit the ⇧+⌘+U keys to open Utilities. Another way is to click on “Go” and then click “Utilities”, like the image below shows:

2. Find Activity Monitor and double-click it:

3. In the Activity Monitor look for any suspicious processes, belonging or related to TeslaCrypt 3.0:

Tip: To quit a process completely, choose the “Force Quit” option.

4. Click on the "Go" button again, but this time select Applications. Another way is with the ⇧+⌘+A buttons.

5. In the Applications menu, look for any suspicious app or an app with a name, similar or identical to TeslaCrypt 3.0. If you find it, right-click on the app and select “Move to Trash”.

6: Select Accounts, after which click on the Login Items preference. Your Mac will then show you a list of items that start automatically when you log in. Look for any suspicious apps identical or similar to TeslaCrypt 3.0. Check the app you want to stop from running automatically and then select on the Minus (“-“) icon to hide it.

7: Remove any left-over files that might be related to this threat manually by following the sub-steps below:

  • Go to Finder.
  • In the search bar type the name of the app that you want to remove.
  • Above the search bar change the two drop down menus to “System Files” and “Are Included” so that you can see all of the files associated with the application you want to remove. Bear in mind that some of the files may not be related to the app so be very careful which files you delete.
  • If all of the files are related, hold the ⌘+A buttons to select them and then drive them to “Trash”.

In case you cannot remove TeslaCrypt 3.0 via Step 1 above:

In case you cannot find the virus files and objects in your Applications or other places we have shown above, you can manually look for them in the Libraries of your Mac. But before doing this, please read the disclaimer below:

Disclaimer! If you are about to tamper with Library files on Mac, be sure to know the name of the virus file, because if you delete the wrong file, it may cause irreversible damage to your MacOS. Continue on your own responsibility!

1: Click on "Go" and Then "Go to Folder" as shown underneath:

2: Type in "/Library/LauchAgents/" and click Ok:

3: Delete all of the virus files that have similar or the same name as TeslaCrypt 3.0. If you believe there is no such file, do not delete anything.

You can repeat the same procedure with the following other Library directories:

→ ~/Library/LaunchAgents

Tip: ~ is there on purpose, because it leads to more LaunchAgents.

Click the button below below to download SpyHunter for Mac and scan for TeslaCrypt 3.0:


SpyHunter for Mac

Step 3 (Optional): Try to Restore Files Encrypted by TeslaCrypt 3.0.

Ransomware infections and TeslaCrypt 3.0 aim to encrypt your files using an encryption algorithm which may be very difficult to decrypt. This is why we have suggested a data recovery method that may help you go around direct decryption and try to restore your files. Bear in mind that this method may not be 100% effective but may also help you a little or a lot in different situations.

1. Download the reccomended Data Recovery software by clicking on the link underneath:

Simply click on the link and on the website menus on top, choose Data Recovery - Data Recovery Wizard for Windows or Mac (depending on your OS), and then download and run the tool.

TeslaCrypt 3.0 FAQ

What is TeslaCrypt 3.0 ransomware and how does it work?

TeslaCrypt 3.0 is a ransomware infection - the malicious software that enters your computer silently and blocks either access to the computer itself or encrypt your files.

Many ransomware viruses use sophisticated encryption algorithm how to make your files inaccessible. The goal of ransomware infections is to demand that you pay a ransom payment to get access to your files back.

How does TeslaCrypt 3.0 ransomware infect my computer?

Via several ways.TeslaCrypt 3.0 Ransomware infects computers by being sent via phishing e-mails, containing virus attachment.

This attachment is usually masked as an important document, like an invoice, bank document or even a plane ticket and it looks very convincing to users.

After you download and execute this attachment, a drive-by download occurs and your computer is infected with the ransomware virus.

Another way, you may become a victim of TeslaCrypt 3.0 is if you download a fake installer, crack or patch from a low reputation website or if you click on a virus link. Many users report getting a ransomware infection by downloading torrents.

How to open .TeslaCrypt 3.0 files?

You can't. At this point the .TeslaCrypt 3.0 files are encrypted. You can only open them once they are decrypted.

Decryptor did not decrypt my data. What now?

Do not panic and backup the files. If a decryptor did not decrypt your .TeslaCrypt 3.0 files successfully, then do not despair, because this virus is still new.

One way to restore files, encrypted by TeslaCrypt 3.0 ransomware is to use a decryptor for it. But since it's a new virus, advised that the decryption keys for it may not be out yet and available to the public. We will update this article and keep you posted as soon as this decryptor is released.

How Do I restore ".TeslaCrypt 3.0" files (Other Methods)?

Yes, sometimes files can be restored. We have suggested several file recovery methods that could work if you want to restore .TeslaCrypt 3.0 files.

These methods are in no way 100% guarantee that you will be able to get your files back. But if you have a backup, your chances of success are much greater.

How do I get rid of TeslaCrypt 3.0 ransomware virus?

The safest way and the most efficient one for the removal of this ransomware infection is the use a professional anti malware software. It will scan for and locate TeslaCrypt 3.0 ransomware and then remove it without causing any additional harm to your important .TeslaCrypt 3.0 files.

Also, keep in mind that viruses like TeslaCrypt 3.0 ransomware also install Trojans and keyloggers that can steal your passwords and accounts. Scanning your computer with an anti-malware software will make sure that all of these virus components are removed and your computer is protected in the future.

What to Do If nothing works?

There is still a lot you can do. If none of the above methods seem to work for you, then try these methods:

  • Try to find a safe computer from where you can can login on your own line accounts like One Drive, iDrive, Google Drive and so on.
  • Try to contact your friends, relatives and other people so that they can check if they have some of your important photos or documents just in case you sent them.
  • Also, check if some of the files that were encrypted it can be re-downloaded from the web.
  • Another clever way to get back some of your files is to find another old computer, a flash drive or even a CD or a DVD where you may have saved your older documents. You might be surprised what will turn up.
  • You can also go to your email account to check if you can send any attachments to other people. Usually what is sent the email is saved on your account and you can re-download it. But most importantly, make sure that this is done from a safe computer and make sure to remove the virus first.

More tips you can find on our forums, where you can also asks any questions about your ransomware problem.

How to Report Ransomware to Authorities?

In case your computer got infected with a ransomware infection, you can report it to the local Police departments. It can help authorities worldwide track and determine the perpetrators behind the virus that has infected your computer. Below, we have prepared a list with government websites, where you can file a report in case you are a victim of a cybercrime:

Cyber-security authorities, responsible for handling ransomware attack reports in different regions all over the world:

Reports may be responded to in different timeframes, depending on your local authorities.

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