THREAT REMOVAL

Restore Ransomware Removal – Restore .r3store Files

This article will aid you to remove Restore ransomware fully. Follow the ransomware removal instructions at the bottom of this article.

Restore is a ransomware cryptovirus that displays a window with a ransom note message with its instructions for payment. The ransomware is a variant of HiddenTear and places the extension .r3store after the encryption process is done. The Restore virus will demand a ransom sum of 0.05 Bitcoins. Continue to read below to see how you could try to potentially restore some of your files.

Threat Summary

NameRestore (.r3store)
TypeRansomware
Short DescriptionThe ransomware encrypts files on your computer and displays a ransom message afterward.
SymptomsThe ransomware will encrypt your files and put the extension .r3store to them after it finishes its encryption process.
Distribution MethodSpam Emails, Email Attachments
Detection Tool See If Your System Has Been Affected by malware

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User ExperienceJoin Our Forum to Discuss Restore (.r3store).
Data Recovery ToolWindows Data Recovery by Stellar Phoenix Notice! This product scans your drive sectors to recover lost files and it may not recover 100% of the encrypted files, but only few of them, depending on the situation and whether or not you have reformatted your drive.

Restore Ransomware – Spread

The Restore ransomware could spread its infection with various methods. A payload dropper which initiates the malicious script for this ransomware could be spread around the Web. If that file lands on your computer machine and you somehow execute it – your computer will become infected.

Restore ransomware might also spread its payload file on social media and file-sharing sites. Freeware which is found on the Web can be presented as helpful also be hiding the malicious script for the cryptovirus. Refrain from opening files right after you have downloaded them. You should first scan them with a security tool, while also checking their size and signatures for anything that seems out of the ordinary. You should read the tips for preventing ransomware found in our forums.

Restore Ransomware – In Detail

Restore is a virus that encrypts your files and extorts you to pay a ransom to get them back to normal. The ransomware is a variant of the HiddenTear project. A ransom note will be left inside a file called READ_IT.txt.

Restore ransomware could make entries in the Windows Registry to achieve persistence, and could launch or repress processes in a Windows environment. Such entries are typically designed in a way to launch the virus automatically with each start of the Windows operating system.

Below, you can preview the ransom note text that is created after the encryption process is done:

That ransom note reads the following:

Restore
Your Files are encrypted.
(Pictures,Docs,Music etc..) Please do not
close this window as that will result in
serious computer damage. If you wish to use
your computer ever again and unlock your
files, Please send $450 Dollars in bitcoins to
the address at the bottem of the page.
F1tAaz5x1HUXrCNLbtMDqcw6o5GNn4xqX
Can I pay with anything else? Encrypted Files. How to buy Bitcoins?
I paid,Give me my files back!

The note of the Restore ransomware states that your files are encrypted. A ransom sum of 450 US dollars is demanded to be paid in Bitcoin for potentially unlocking your files. However, you should NOT under any circumstances pay this ransom sum. Your files may not get restored, and nobody could give you a real guarantee. Moreover, giving money to cybercriminals will likely motivate them to create more ransomware or do similar criminal activities.

Restore Ransomware – Encryption

As Restore ransomware is a HiddenTear variant it could search to encrypt files with the following extensions:

→.txt, .doc, .docx, .xls, .xlsx, .pdf, .pps, .ppt, .pptx, .odt, .gif, .jpg, .png, .db, .csv, .sql, .mdb.sln.php, .asp, .aspx, .html, .xml, .psd, .frm, .myd, .myi, .dbf, .mp3, .mp4, .avi, .mov, .mpg, .rm, .wmv, .m4a, .mpa, .wav, .sav, .gam, .log, .ged, .msg, .myo, .tax, .ynab, .ifx, .ofx, .qfx, .qif, .qdf, .tax2013, .tax2014, .tax2015, .box, .ncf, .nsf, .ntf, .lwp

Each of the encrypted files will receive the same extension appended to them which is the .r3store extension. The encryption algorithm is most probably AES since it is a HiddenTear variant, but it is not excluded for other algorithms to have been implemented as another level of encryption.

The Restore cryptovirus might be modified to delete all the Shadow Volume Copies from the Windows operating system with the aid of the following command:

→vssadmin.exe delete shadows /all /Quiet

If the command stated above is executed that would make the encryption process more effective since it eliminates one of the ways for recovering your data. In case your computer system has been infected with the ransomware and your files are locked, keep reading to find out how you could potentially recover them.

Restore Ransomware – Removal and Restoration of .r3store Files

If your computer got infected with the Restore ransomware virus, you should have a bit of experience in removing malware. You should get rid of this ransomware as quickly as possible before it can have the chance to spread further and infect other computers. You should remove the ransomware and follow the step-by-step instructions guide provided below.

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Berta Bilbao

Berta is a dedicated malware researcher, dreaming for a more secure cyber space. Her fascination with IT security began a few years ago when a malware locked her out of her own computer.

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Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer

How to Remove Restore (.r3store) from Windows.


Step 1: Boot Your PC In Safe Mode to isolate and remove Restore (.r3store)

OFFER

Manual Removal Usually Takes Time and You Risk Damaging Your Files If Not Careful!
We Recommend To Scan Your PC with SpyHunter

Keep in mind, that SpyHunter’s scanner is only for malware detection. If SpyHunter detects malware on your PC, you will need to purchase SpyHunter's malware removal tool to remove the malware threats. Read our SpyHunter 5 review. Click on the corresponding links to check SpyHunter's EULA, Privacy Policy and Threat Assessment Criteria

1. Hold Windows key() + R


2. The "Run" Window will appear. In it, type "msconfig" and click OK.


3. Go to the "Boot" tab. There select "Safe Boot" and then click "Apply" and "OK".
Tip: Make sure to reverse those changes by unticking Safe Boot after that, because your system will always boot in Safe Boot from now on.


4. When prompted, click on "Restart" to go into Safe Mode.


5. You can recognise Safe Mode by the words written on the corners of your screen.


Step 2: Uninstall Restore (.r3store) and related software from Windows

Here is a method in few easy steps that should be able to uninstall most programs. No matter if you are using Windows 10, 8, 7, Vista or XP, those steps will get the job done. Dragging the program or its folder to the recycle bin can be a very bad decision. If you do that, bits and pieces of the program are left behind, and that can lead to unstable work of your PC, errors with the file type associations and other unpleasant activities. The proper way to get a program off your computer is to Uninstall it. To do that:


1. Hold the Windows Logo Button and "R" on your keyboard. A Pop-up window will appear.


2. In the field type in "appwiz.cpl" and press ENTER.


3. This will open a window with all the programs installed on the PC. Select the program that you want to remove, and press "Uninstall"
Follow the instructions above and you will successfully uninstall most programs.


Step 3: Clean any registries, created by Restore (.r3store) on your computer.

The usually targeted registries of Windows machines are the following:

  • HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run
  • HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run
  • HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\RunOnce
  • HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\RunOnce

You can access them by opening the Windows registry editor and deleting any values, created by Restore (.r3store) there. This can happen by following the steps underneath:

1. Open the Run Window again, type "regedit" and click OK.


2. When you open it, you can freely navigate to the Run and RunOnce keys, whose locations are shown above.


3. You can remove the value of the virus by right-clicking on it and removing it.
Tip: To find a virus-created value, you can right-click on it and click "Modify" to see which file it is set to run. If this is the virus file location, remove the value.

IMPORTANT!
Before starting "Step 4", please boot back into Normal mode, in case you are currently in Safe Mode.
This will enable you to install and use SpyHunter 5 successfully.

Step 4: Scan for Restore (.r3store) with SpyHunter Anti-Malware Tool

1. Click on the "Download" button to proceed to SpyHunter's download page.


It is recommended to run a scan before purchasing the full version of the software to make sure that the current version of the malware can be detected by SpyHunter. Click on the corresponding links to check SpyHunter's EULA, Privacy Policy and Threat Assessment Criteria.


2. After you have installed SpyHunter, wait for it to update automatically.

SpyHunter5-update-2018


3. After the update process has finished, click on the 'Malware/PC Scan' tab. A new window will appear. Click on 'Start Scan'.

SpyHunter5-Free-Scan-2018


4. After SpyHunter has finished scanning your PC for any files of the associated threat and found them, you can try to get them removed automatically and permanently by clicking on the 'Next' button.

SpyHunter-5-Free-Scan-Next-2018

If any threats have been removed, it is highly recommended to restart your PC.


Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer

Get rid of Restore (.r3store) from Mac OS X.


Step 1: Uninstall Restore (.r3store) and remove related files and objects

OFFER
Manual Removal Usually Takes Time and You Risk Damaging Your Files If Not Careful!
We Recommend To Scan Your Mac with SpyHunter for Mac
Keep in mind, that SpyHunter for Mac needs to purchased to remove the malware threats. Click on the corresponding links to check SpyHunter’s EULA and Privacy Policy


1. Hit the ⇧+⌘+U keys to open Utilities. Another way is to click on “Go” and then click “Utilities”, like the image below shows:


2. Find Activity Monitor and double-click it:


3. In the Activity Monitor look for any suspicious processes, belonging or related to Restore (.r3store):

Tip: To quit a process completely, choose the “Force Quit” option.


4. Click on the "Go" button again, but this time select Applications. Another way is with the ⇧+⌘+A buttons.


5. In the Applications menu, look for any suspicious app or an app with a name, similar or identical to Restore (.r3store). If you find it, right-click on the app and select “Move to Trash”.


6: Select Accounts, after which click on the Login Items preference. Your Mac will then show you a list of items that start automatically when you log in. Look for any suspicious apps identical or similar to Restore (.r3store). Check the app you want to stop from running automatically and then select on the Minus (“-“) icon to hide it.


7: Remove any left-over files that might be related to this threat manually by following the sub-steps below:

  • Go to Finder.
  • In the search bar type the name of the app that you want to remove.
  • Above the search bar change the two drop down menus to “System Files” and “Are Included” so that you can see all of the files associated with the application you want to remove. Bear in mind that some of the files may not be related to the app so be very careful which files you delete.
  • If all of the files are related, hold the ⌘+A buttons to select them and then drive them to “Trash”.

In case you cannot remove Restore (.r3store) via Step 1 above:

In case you cannot find the virus files and objects in your Applications or other places we have shown above, you can manually look for them in the Libraries of your Mac. But before doing this, please read the disclaimer below:

Disclaimer! If you are about to tamper with Library files on Mac, be sure to know the name of the virus file, because if you delete the wrong file, it may cause irreversible damage to your MacOS. Continue on your own responsibility!

1: Click on "Go" and Then "Go to Folder" as shown underneath:

2: Type in "/Library/LauchAgents/" and click Ok:

3: Delete all of the virus files that have similar or the same name as Restore (.r3store). If you believe there is no such file, do not delete anything.

You can repeat the same procedure with the following other Library directories:

→ ~/Library/LaunchAgents
/Library/LaunchDaemons

Tip: ~ is there on purpose, because it leads to more LaunchAgents.


Step 2: Scan for and remove malware from your Mac

When you are facing problems on your Mac as a result of unwanted scripts, programs and malware, the recommended way of eliminating the threat is by using an anti-malware program. Combo Cleaner offers advanced security features along with other modules that will improve your Mac’s security and protect it in the future.



Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer


Remove Restore (.r3store) from Google Chrome.


Step 1: Start Google Chrome and open the drop menu


Step 2: Move the cursor over "Tools" and then from the extended menu choose "Extensions"


Step 3: From the opened "Extensions" menu locate the unwanted extension and click on its "Remove" button.


Step 4: After the extension is removed, restart Google Chrome by closing it from the red "X" button at the top right corner and start it again.


Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer


Erase Restore (.r3store) from Mozilla Firefox.

Step 1: Start Mozilla Firefox. Open the menu window


Step 2: Select the "Add-ons" icon from the menu.


Step 3: Select the unwanted extension and click "Remove"


Step 4: After the extension is removed, restart Mozilla Firefox by closing it from the red "X" button at the top right corner and start it again.



Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer


Uninstall Restore (.r3store) from Microsoft Edge.


Step 1: Start Edge browser.


Step 2: Open the drop menu by clicking on the icon at the top right corner.


Step 3: From the drop menu select "Extensions".


Step 4: Choose the suspected malicious extension you want to remove and then click on the gear icon.


Step 5: Remove the malicious extension by scrolling down and then clicking on Uninstall.



Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer


Remove Restore (.r3store) from Safari.


Step 1: Start the Safari app.


Step 2: After hovering your mouse cursor to the top of the screen, click on the Safari text to open its drop down menu.


Step 3: From the menu, click on "Preferences".

stf-safari preferences


Step 4: After that, select the 'Extensions' Tab.

stf-safari-extensions


Step 5: Click once on the extension you want to remove.


Step 6: Click 'Uninstall'.

stf-safari uninstall

A pop-up window will appear asking for confirmation to uninstall the extension. Select 'Uninstall' again, and the Restore (.r3store) will be removed.


How to Reset Safari
IMPORTANT: Before resetting Safari make sure you back up all your saved passwords within the browser in case you forget them.

Start Safari and then click on the gear leaver icon.

Click the Reset Safari button and you will reset the browser.


Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer


Eliminate Restore (.r3store) from Internet Explorer.


Step 1: Start Internet Explorer.


Step 2: Click on the gear icon labeled 'Tools' to open the drop menu and select 'Manage Add-ons'


Step 3: In the 'Manage Add-ons' window.


Step 4: Select the extension you want to remove and then click 'Disable'. A pop-up window will appear to inform you that you are about to disable the selected extension, and some more add-ons might be disabled as well. Leave all the boxes checked, and click 'Disable'.


Step 5: After the unwanted extension has been removed, restart Internet Explorer by closing it from the red 'X' button located at the top right corner and start it again.


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