Robm Virus [.robm Files] Remove & Decrypt Guide [Free Tips]

What Is Robm Virus?Robm Virus Summary Remove Robm Virus and Try to Restore Files

What Is Robm Virus?

Robm virus is the name of a nasty ransomware infection that has been created with the main idea to enter your computer and then encrypts your files, using the .robm file extension which it adds after the original one. This particular virus is part of a large ransomware family that is known as the STOP/DJVU cryptoviruses. The aim to leave behind a ransom note that is called _readme.txt and contains instructions and how you can be ransom to the cyber criminals who are behind the street if you want to be able to open your files again.

Read this article to learn more about Robm virus and how you can remove it and try to get your files to work again without having to pay the ransom.

Robm Virus Summary

Name	virus, also known as UDS:Trojan.Win32.Chapak.gen, Ransom:Win32/StopCrypt.KM!MTB, Win32:PWSX-gen [Trj], Win32:PWSX-gen [Trj], A Variant Of Win32/GenKryptik.FHJB
File Extension	.robm
Type	Ransomware, Cryptovirus
Short Description	The ransomware encrypts files on your computer system and demands a ransom to be paid to allegedly recover them.
Symptoms	The Robm Virus ransomware will encrypt your files by appending the .robm extension to them.
Ransom Demanding Note	_readme.txt
Distribution Method	Spam Emails, Email Attachments
Detection Tool	See If Your System Has Been Affected by malware Download Malware Removal Tool

Robm Virus – Main Activity

Robm virus is very similar to some other variants of this ransomware family which we have seen recently appearing, like the pqgs, Iisa and Vtua ones. Robm virus may end up on your computer by using several different strategies of infection. One of them is if they smelled we’re gets sent to you by email. If this is the case, then the malware may pretend to be some sort of an email attachment or a file that is uploaded on an external link. Examples of such false include the following ones:

Invoices.
E-Tickets for events or flights.
Work-related files.
Receipts.

Another very often used method of infection by this ransomware family is to upload the files on some type of compromised website or a low reputation third-party site. There, the files are waiting patiently to be downloaded by victims, while pretending to be the following kinds of executables:

Fake installation files.
Software patches.
Self extracting archives or regular archives.
Cracked portable versions of apps.
Software or game cracks.
Key generator (or Keygen).

Once this version of STOP ransomware has already infected your machine, it may connect to an external IP address. From there, the malware may download its malicious files and they may be located in some of the following Windows system directories:

%AppData%
%Local%
%Temp%
%System%
%system32%
%Windows%
%SystemDrive%
%LocalLow%

Among the files that are download it is the ransom know that this ransomware uses. It is named _readme.txt and has the following continents:

But the Robm virus may also create registry value entries in the following Windows subkeys:

HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\RunOnce
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\RunOnce

This is done so that the virus can run automatically each time you both Windows.

.robm Files

The Robm virus may perform a scan of all files outside of Windows system folders and encrypt them based on the file extensions that they have. Among the encrypted files are ones that are very often used by users, like the following:

Audio file formats (.mp3, .wav, etc.).
Pictures (.jpg, .png, .etc).
Video file types (.mp4, .avi, etc.).
Archives (.zip, .rar, etc).
Document file kinds (.docx, .pptx, etc.).
Other types of often used data.

After the encryption process has completed, the virus generates a unique decryption key that is sent only to the cyber criminals and is used to reverse the process. Then it adds its own file extension to each encoded file, making them appear like the following example:

Picture.jpg.robm

Keep reading this article to learn more about how you can get rid of this ransom ware infection and try to get your files back.

Remove Robm Virus and Try to Restore Files

If you want to remove the Robm virus from your computer than the removal guide below should be able to help you with that. If you want the most effective removal, we suggest that you use the automatic approach and download an anti-malware software on your computer to scan it with it. Such a professional do is also recommended by experts because it can thoroughly remove the threat.

If you want to restore .robm files, but there is no decryption key yet, we would suggest that you try out the alternative methods for file recovery that are mentioned below. These methods exist with the main idea to help you restore as many files as possible, but they are in no way, shape or form a direct solution to the threat.

Ventsislav Krastev

Ventsislav is a cybersecurity expert at SensorsTechForum since 2015. He has been researching, covering, helping victims with the latest malware infections plus testing and reviewing software and the newest tech developments. Having graduated Marketing as well, Ventsislav also has passion for learning new shifts and innovations in cybersecurity that become game changers. After studying Value Chain Management, Network Administration and Computer Administration of System Applications, he found his true calling within the cybersecrurity industry and is a strong believer in the education of every user towards online safety and security.

How to Remove Robm virus from Windows.

Step 1: Boot Your PC In Safe Mode to isolate and remove Robm virus

OFFER

Manual Removal Usually Takes Time and You Risk Damaging Your Files If Not Careful!

We Recommend To Scan Your PC with SpyHunter

Keep in mind, that SpyHunter’s scanner is only for malware detection. If SpyHunter detects malware on your PC, you will need to purchase SpyHunter's malware removal tool to remove the malware threats. Read our SpyHunter 5 review. Click on the corresponding links to check SpyHunter's EULA, Privacy Policy and Threat Assessment Criteria

1. Hold Windows key() + R

2. The "Run" Window will appear. In it, type "msconfig" and click OK.

3. Go to the "Boot" tab. There select "Safe Boot" and then click "Apply" and "OK".

Tip: Make sure to reverse those changes by unticking Safe Boot after that, because your system will always boot in Safe Boot from now on.

4. When prompted, click on "Restart" to go into Safe Mode.

5. You can recognise Safe Mode by the words written on the corners of your screen.

Step 2: Uninstall Robm virus and related software from Windows

Here is a method in few easy steps that should be able to uninstall most programs. No matter if you are using Windows 10, 8, 7, Vista or XP, those steps will get the job done. Dragging the program or its folder to the recycle bin can be a very bad decision. If you do that, bits and pieces of the program are left behind, and that can lead to unstable work of your PC, errors with the file type associations and other unpleasant activities. The proper way to get a program off your computer is to Uninstall it. To do that:

1. Hold the Windows Logo Button and "R" on your keyboard. A Pop-up window will appear.

2. In the field type in "appwiz.cpl" and press ENTER.

3. This will open a window with all the programs installed on the PC. Select the program that you want to remove, and press "Uninstall"

Follow the instructions above and you will successfully uninstall most programs.

Step 3: Clean any registries, created by Robm virus on your computer.

The usually targeted registries of Windows machines are the following:

HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\RunOnce
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\RunOnce

You can access them by opening the Windows registry editor and deleting any values, created by Robm virus there. This can happen by following the steps underneath:

1. Open the Run Window again, type "regedit" and click OK.

2. When you open it, you can freely navigate to the Run and RunOnce keys, whose locations are shown above.

3. You can remove the value of the virus by right-clicking on it and removing it.

Tip: To find a virus-created value, you can right-click on it and click "Modify" to see which file it is set to run. If this is the virus file location, remove the value.

IMPORTANT!
Before starting "Step 4", please boot back into Normal mode, in case you are currently in Safe Mode.
This will enable you to install and use SpyHunter 5 successfully.

Step 4: Scan for Robm virus with SpyHunter Anti-Malware Tool

1. Click on the "Download" button to proceed to SpyHunter's download page.

Download

Malware Removal Tool

It is recommended to run a scan before purchasing the full version of the software to make sure that the current version of the malware can be detected by SpyHunter. Click on the corresponding links to check SpyHunter's EULA, Privacy Policy and Threat Assessment Criteria.

2. After you have installed SpyHunter, wait for it to update automatically.

3. After the update process has finished, click on the 'Malware/PC Scan' tab. A new window will appear. Click on 'Start Scan'.

4. After SpyHunter has finished scanning your PC for any files of the associated threat and found them, you can try to get them removed automatically and permanently by clicking on the 'Next' button.

If any threats have been removed, it is highly recommended to restart your PC.

Step 5 (Optional): Try to Restore Files Encrypted by Robm virus.

Ransomware infections and Robm virus aim to encrypt your files using an encryption algorithm which may be very difficult to decrypt. This is why we have suggested a data recovery method that may help you go around direct decryption and try to restore your files. Bear in mind that this method may not be 100% effective but may also help you a little or a lot in different situations.

1. Download the reccomended Data Recovery software by clicking on the link underneath:

EaseUS Data Recovery Software

Simply click on the link and on the website menus on top, choose Data Recovery - Data Recovery Wizard for Windows or Mac (depending on your OS), and then download and run the tool.

Windows Mac OS X

Get rid of Robm virus from Mac OS X.

Step 1: Uninstall Robm virus and remove related files and objects

OFFER

Manual Removal Usually Takes Time and You Risk Damaging Your Files If Not Careful!

We Recommend To Scan Your Mac with SpyHunter for Mac

Keep in mind, that SpyHunter for Mac needs to purchased to remove the malware threats. Click on the corresponding links to check SpyHunter’s EULA and Privacy Policy

1. Hit the ⇧+⌘+U keys to open Utilities. Another way is to click on “Go” and then click “Utilities”, like the image below shows:

2. Find Activity Monitor and double-click it:

3. In the Activity Monitor look for any suspicious processes, belonging or related to Robm virus:

Tip: To quit a process completely, choose the “Force Quit” option.

4. Click on the "Go" button again, but this time select Applications. Another way is with the ⇧+⌘+A buttons.

5. In the Applications menu, look for any suspicious app or an app with a name, similar or identical to Robm virus. If you find it, right-click on the app and select “Move to Trash”.

6: Select Accounts, after which click on the Login Items preference. Your Mac will then show you a list of items that start automatically when you log in. Look for any suspicious apps identical or similar to Robm virus. Check the app you want to stop from running automatically and then select on the Minus (“-“) icon to hide it.

7: Remove any left-over files that might be related to this threat manually by following the sub-steps below:

Go to Finder.
In the search bar type the name of the app that you want to remove.
Above the search bar change the two drop down menus to “System Files” and “Are Included” so that you can see all of the files associated with the application you want to remove. Bear in mind that some of the files may not be related to the app so be very careful which files you delete.
If all of the files are related, hold the ⌘+A buttons to select them and then drive them to “Trash”.

In case you cannot remove Robm virus via Step 1 above:

In case you cannot find the virus files and objects in your Applications or other places we have shown above, you can manually look for them in the Libraries of your Mac. But before doing this, please read the disclaimer below:

Disclaimer! If you are about to tamper with Library files on Mac, be sure to know the name of the virus file, because if you delete the wrong file, it may cause irreversible damage to your MacOS. Continue on your own responsibility!

1: Click on "Go" and Then "Go to Folder" as shown underneath:

2: Type in "/Library/LauchAgents/" and click Ok:

3: Delete all of the virus files that have similar or the same name as Robm virus. If you believe there is no such file, do not delete anything.

You can repeat the same procedure with the following other Library directories:

→ ~/Library/LaunchAgents
/Library/LaunchDaemons

Tip: ~ is there on purpose, because it leads to more LaunchAgents.

Click the button below below to download SpyHunter for Mac and scan for Robm virus:

Download

SpyHunter for Mac

Step 3 (Optional): Try to Restore Files Encrypted by Robm virus.

1. Download the reccomended Data Recovery software by clicking on the link underneath:

EaseUS Data Recovery Software

Simply click on the link and on the website menus on top, choose Data Recovery - Data Recovery Wizard for Windows or Mac (depending on your OS), and then download and run the tool.

Robm virus FAQ

What is Robm virus ransomware and how does it work?

Robm virus is a ransomware infection - the malicious software that enters your computer silently and blocks either access to the computer itself or encrypt your files.

Many ransomware viruses use sophisticated encryption algorithm how to make your files inaccessible. The goal of ransomware infections is to demand that you pay a ransom payment to get access to your files back.

How does Robm virus ransomware infect my computer?

Via several ways.Robm virus Ransomware infects computers by being sent via phishing e-mails, containing virus attachment.

This attachment is usually masked as an important document, like an invoice, bank document or even a plane ticket and it looks very convincing to users.

After you download and execute this attachment, a drive-by download occurs and your computer is infected with the ransomware virus.

Another way, you may become a victim of Robm virus is if you download a fake installer, crack or patch from a low reputation website or if you click on a virus link. Many users report getting a ransomware infection by downloading torrents.

How to open .Robm virus files?

You can't. At this point the .Robm virus files are encrypted. You can only open them once they are decrypted.

Decryptor did not decrypt my data. What now?

Do not panic and backup the files. If a decryptor did not decrypt your .Robm virus files successfully, then do not despair, because this virus is still new.

One way to restore files, encrypted by Robm virus ransomware is to use a decryptor for it. But since it's a new virus, advised that the decryption keys for it may not be out yet and available to the public. We will update this article and keep you posted as soon as this decryptor is released.

How Do I restore ".Robm virus" files (Other Methods)?

Yes, sometimes files can be restored. We have suggested several file recovery methods that could work if you want to restore .Robm virus files.

These methods are in no way 100% guarantee that you will be able to get your files back. But if you have a backup, your chances of success are much greater.

How do I get rid of Robm virus ransomware virus?

The safest way and the most efficient one for the removal of this ransomware infection is the use a professional anti malware software. It will scan for and locate Robm virus ransomware and then remove it without causing any additional harm to your important .Robm virus files.

Also, keep in mind that viruses like Robm virus ransomware also install Trojans and keyloggers that can steal your passwords and accounts. Scanning your computer with an anti-malware software will make sure that all of these virus components are removed and your computer is protected in the future.

What to Do If nothing works?

There is still a lot you can do. If none of the above methods seem to work for you, then try these methods:

Try to find a safe computer from where you can can login on your own line accounts like One Drive, iDrive, Google Drive and so on.
Try to contact your friends, relatives and other people so that they can check if they have some of your important photos or documents just in case you sent them.
Also, check if some of the files that were encrypted it can be re-downloaded from the web.
Another clever way to get back some of your files is to find another old computer, a flash drive or even a CD or a DVD where you may have saved your older documents. You might be surprised what will turn up.
You can also go to your email account to check if you can send any attachments to other people. Usually what is sent the email is saved on your account and you can re-download it. But most importantly, make sure that this is done from a safe computer and make sure to remove the virus first.

More tips you can find on our forums, where you can also asks any questions about your ransomware problem.

How to Report Ransomware to Authorities?

In case your computer got infected with a ransomware infection, you can report it to the local Police departments. It can help authorities worldwide track and determine the perpetrators behind the virus that has infected your computer. Below, we have prepared a list with government websites, where you can file a report in case you are a victim of a cybercrime:

Cyber-security authorities, responsible for handling ransomware attack reports in different regions all over the world:

Germany - Offizielles Portal der deutschen Polizei
United States - IC3 Internet Crime Complaint Centre
United Kingdom - Action Fraud Police
France - Ministère de l'Intérieur
Italy - Polizia Di Stato
Spain - Policía Nacional
Netherlands - Politie
Poland - Policja
Portugal - Polícia Judiciária
Greece - Cyber Crime Unit (Hellenic Police)
India - Mumbai Police - CyberCrime Investigation Cell
Australia - Australian High Tech Crime Center

Reports may be responded to in different timeframes, depending on your local authorities.

Robm Virus Files