THREAT REMOVAL

Service_box.exe Miner Virus – How to Detect and Remove It

This article has been written in order to explain what is the service_box.exe malicious process running on your PC and how to detect and remove it in order to stop it from mining cryptocurrencies on your computer.

A new cryptocurrency miner virus has been detected going by the name service_box.exe. The process aims to run actively in the background of your computer system while mining for various cryptocurrencies that are anonymous, like BitCoin and Monero. In addition to mining, the service_box.exe virus may also collect information from your computer and perform other unwanted activities, besides slowing down it’s performance. In the event that your computer has been infected by service_box.exe miner malware, we recommend that you read this article in order to learn how to remove it from your computer.

Threat Summary

Name Service_box.exe Miner
Type CryptoCurrency Miner
Short Description Aims to infect your computer and use it’s CPU, GPU and other resources to turn it into a miner for cryptocurrencies.
Symptoms Hightened CPU and GPU usage and overheating. The victim PC may break if this virus mines for longer periods of time.
Distribution Method Spam Emails, Email Attachments, Executable files
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Service_box.exe –
How Does It Infect

The main methods of infection which may be used by the malware authors who are behind the Service_box.exe miner virus are reported to be via e-mail spam messages as well as other unwanted type of messages that may be sent on social media, containing malicious files.

In addition to being sent via e-mail, the Service_box.exe miner may also be sent to victims via other types of files, including malicious files that pretend to be legitimate setups of programs, key generators of activating games and other types of seemingly legitimate files.

If you want to minimize the likelyhood of getting infected by the Service_box.exe miner, it is recommended that you focus on stopping the services which may be exploited on your computer, like the following:

  • Disable the WMI service.
  • Disable SMB and Download the latest security patches from Microsoft.

Service_box.exe Miner – What Does It Do

The first activity after becoming infected with the Service_box.exe miner is for the virus to drop it’s malicious payload on your computer system. This immediately results in the payload being automatically opened as well, triggering all of the scripts which drive the malicious activities of Service_box.exe miner on your computer. The malicious files associated with this virus may be more than one and they are usually located in the following Windows directories:

  • %AppData%
  • %Local%
  • %LocalLow%/span>
  • %Roaming%
  • %Temp%
  • %Windows%
  • %System%

As soon as the malicious files are dropped on the computer of the victim, the Service_box.exe malware may begin it’s malicious activities. They are usually more than one and since the virus may have Trojan capabilities it may also perform other actions besides just running programs as administrator, for example:

  • The malware may steal files from your PC.
  • It may log your keystrokes.
  • Service_box.exe may take screenshots./span>
  • It may collect network information.
  • Propagate to other computers on your network.
  • Self-update or migrate to other programs if it’s detected by security software.

The main purpose of the Service_box.exe malware however is to mine for cryptocurrencies on your computer. Multiple different anonymous cryptocurrencies may be chosen by the cyber-criminals for mining, like BitCoin, Monero or DarkNetCoin. The mining process uses the arithmetic logical device, also known as ALU to conduct complex calculations on your computer system which are divided by hashes. When the required amount of hashes is generated to make 1 BitCoin, for example, the virus credits it to the cyber-criminal. The more infected computers are out there on the web, liking to the wallet of the cyber-crooks who are behind the Service_box.exe miner, the faster they mine for cryptocurrencies.

Service_box.exe Miner Virus – How to Detect and Remove It from Your PC

In order to fully detect this malware, you should check for the Service_box.exe process first and if it’s running actively and taking over a high amount of CPU and GPU utilization, you should immediately stop the process and take actions towards it’s removal. In order to remove Service_box.exe fully, you can try out the manual removal instructions or the automatic ones below. But be advised that security experts always recommend to use an advanced anti-malware software to get rid of this cryptocurrency miner completely. and make it possible for your PC to stay protected against future infections automatically.

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Ventsislav Krastev

Ventsislav is a cybersecurity expert at SensorsTechForum since 2015. He has been researching, covering, helping victims with the latest malware infections plus testing and reviewing software and the newest tech developments. Having graduated Marketing as well, Ventsislav also has passion for learning new shifts and innovations in cybersecurity that become game changers. After studying Value Chain Management, Network Administration and Computer Administration of System Applications, he found his true calling within the cybersecrurity industry and is a strong believer in the education of every user towards online safety and security.

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Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer

How to Remove Service_box.exe Miner from Windows.


Step 1: Boot Your PC In Safe Mode to isolate and remove Service_box.exe Miner

OFFER

Manual Removal Usually Takes Time and You Risk Damaging Your Files If Not Careful!
We Recommend To Scan Your PC with SpyHunter

Keep in mind, that SpyHunter’s scanner is only for malware detection. If SpyHunter detects malware on your PC, you will need to purchase SpyHunter's malware removal tool to remove the malware threats. Read our SpyHunter 5 review. Click on the corresponding links to check SpyHunter's EULA, Privacy Policy and Threat Assessment Criteria

1. Hold Windows key() + R


2. The "Run" Window will appear. In it, type "msconfig" and click OK.


3. Go to the "Boot" tab. There select "Safe Boot" and then click "Apply" and "OK".
Tip: Make sure to reverse those changes by unticking Safe Boot after that, because your system will always boot in Safe Boot from now on.


4. When prompted, click on "Restart" to go into Safe Mode.


5. You can recognise Safe Mode by the words written on the corners of your screen.


Step 2: Uninstall Service_box.exe Miner and related software from Windows

Here is a method in few easy steps that should be able to uninstall most programs. No matter if you are using Windows 10, 8, 7, Vista or XP, those steps will get the job done. Dragging the program or its folder to the recycle bin can be a very bad decision. If you do that, bits and pieces of the program are left behind, and that can lead to unstable work of your PC, errors with the file type associations and other unpleasant activities. The proper way to get a program off your computer is to Uninstall it. To do that:


1. Hold the Windows Logo Button and "R" on your keyboard. A Pop-up window will appear.


2. In the field type in "appwiz.cpl" and press ENTER.


3. This will open a window with all the programs installed on the PC. Select the program that you want to remove, and press "Uninstall"
Follow the instructions above and you will successfully uninstall most programs.


Step 3: Clean any registries, created by Service_box.exe Miner on your computer.

The usually targeted registries of Windows machines are the following:

  • HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run
  • HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run
  • HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\RunOnce
  • HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\RunOnce

You can access them by opening the Windows registry editor and deleting any values, created by Service_box.exe Miner there. This can happen by following the steps underneath:

1. Open the Run Window again, type "regedit" and click OK.


2. When you open it, you can freely navigate to the Run and RunOnce keys, whose locations are shown above.


3. You can remove the value of the virus by right-clicking on it and removing it.
Tip: To find a virus-created value, you can right-click on it and click "Modify" to see which file it is set to run. If this is the virus file location, remove the value.

IMPORTANT!
Before starting "Step 4", please boot back into Normal mode, in case you are currently in Safe Mode.
This will enable you to install and use SpyHunter 5 successfully.

Step 4: Scan for Service_box.exe Miner with SpyHunter Anti-Malware Tool

1. Click on the "Download" button to proceed to SpyHunter's download page.


It is recommended to run a scan before purchasing the full version of the software to make sure that the current version of the malware can be detected by SpyHunter. Click on the corresponding links to check SpyHunter's EULA, Privacy Policy and Threat Assessment Criteria.


2. After you have installed SpyHunter, wait for it to update automatically.

SpyHunter5-update-2018


3. After the update process has finished, click on the 'Malware/PC Scan' tab. A new window will appear. Click on 'Start Scan'.

SpyHunter5-Free-Scan-2018


4. After SpyHunter has finished scanning your PC for any files of the associated threat and found them, you can try to get them removed automatically and permanently by clicking on the 'Next' button.

SpyHunter-5-Free-Scan-Next-2018

If any threats have been removed, it is highly recommended to restart your PC.


Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer

Get rid of Service_box.exe Miner from Mac OS X.


Step 1: Uninstall Service_box.exe Miner and remove related files and objects

OFFER
Manual Removal Usually Takes Time and You Risk Damaging Your Files If Not Careful!
We Recommend To Scan Your Mac with SpyHunter for Mac
Keep in mind, that SpyHunter for Mac needs to purchased to remove the malware threats. Click on the corresponding links to check SpyHunter’s EULA and Privacy Policy


1. Hit the ⇧+⌘+U keys to open Utilities. Another way is to click on “Go” and then click “Utilities”, like the image below shows:


2. Find Activity Monitor and double-click it:


3. In the Activity Monitor look for any suspicious processes, belonging or related to Service_box.exe Miner:

Tip: To quit a process completely, choose the “Force Quit” option.


4. Click on the "Go" button again, but this time select Applications. Another way is with the ⇧+⌘+A buttons.


5. In the Applications menu, look for any suspicious app or an app with a name, similar or identical to Service_box.exe Miner. If you find it, right-click on the app and select “Move to Trash”.


6: Select Accounts, after which click on the Login Items preference. Your Mac will then show you a list of items that start automatically when you log in. Look for any suspicious apps identical or similar to Service_box.exe Miner. Check the app you want to stop from running automatically and then select on the Minus (“-“) icon to hide it.


7: Remove any left-over files that might be related to this threat manually by following the sub-steps below:

  • Go to Finder.
  • In the search bar type the name of the app that you want to remove.
  • Above the search bar change the two drop down menus to “System Files” and “Are Included” so that you can see all of the files associated with the application you want to remove. Bear in mind that some of the files may not be related to the app so be very careful which files you delete.
  • If all of the files are related, hold the ⌘+A buttons to select them and then drive them to “Trash”.

In case you cannot remove Service_box.exe Miner via Step 1 above:

In case you cannot find the virus files and objects in your Applications or other places we have shown above, you can manually look for them in the Libraries of your Mac. But before doing this, please read the disclaimer below:

Disclaimer! If you are about to tamper with Library files on Mac, be sure to know the name of the virus file, because if you delete the wrong file, it may cause irreversible damage to your MacOS. Continue on your own responsibility!

1: Click on "Go" and Then "Go to Folder" as shown underneath:

2: Type in "/Library/LauchAgents/" and click Ok:

3: Delete all of the virus files that have similar or the same name as Service_box.exe Miner. If you believe there is no such file, do not delete anything.

You can repeat the same procedure with the following other Library directories:

→ ~/Library/LaunchAgents
/Library/LaunchDaemons

Tip: ~ is there on purpose, because it leads to more LaunchAgents.


Step 2: Scan for and remove Service_box.exe Miner files from your Mac

When you are facing problems on your Mac as a result of unwanted scripts and programs such as Service_box.exe Miner, the recommended way of eliminating the threat is by using an anti-malware program. SpyHunter for Mac offers advanced security features along with other modules that will improve your Mac’s security and protect it in the future.


Click the button below below to download SpyHunter for Mac and scan for Service_box.exe Miner:


Download

SpyHunter for Mac



Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer


Remove Service_box.exe Miner from Google Chrome.


Step 1: Start Google Chrome and open the drop menu


Step 2: Move the cursor over "Tools" and then from the extended menu choose "Extensions"


Step 3: From the opened "Extensions" menu locate the unwanted extension and click on its "Remove" button.


Step 4: After the extension is removed, restart Google Chrome by closing it from the red "X" button at the top right corner and start it again.


Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer


Erase Service_box.exe Miner from Mozilla Firefox.

Step 1: Start Mozilla Firefox. Open the menu window


Step 2: Select the "Add-ons" icon from the menu.


Step 3: Select the unwanted extension and click "Remove"


Step 4: After the extension is removed, restart Mozilla Firefox by closing it from the red "X" button at the top right corner and start it again.



Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer


Uninstall Service_box.exe Miner from Microsoft Edge.


Step 1: Start Edge browser.


Step 2: Open the drop menu by clicking on the icon at the top right corner.


Step 3: From the drop menu select "Extensions".


Step 4: Choose the suspected malicious extension you want to remove and then click on the gear icon.


Step 5: Remove the malicious extension by scrolling down and then clicking on Uninstall.



Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer


Remove Service_box.exe Miner from Safari.


Step 1: Start the Safari app.


Step 2: After hovering your mouse cursor to the top of the screen, click on the Safari text to open its drop down menu.


Step 3: From the menu, click on "Preferences".

stf-safari preferences


Step 4: After that, select the 'Extensions' Tab.

stf-safari-extensions


Step 5: Click once on the extension you want to remove.


Step 6: Click 'Uninstall'.

stf-safari uninstall

A pop-up window will appear asking for confirmation to uninstall the extension. Select 'Uninstall' again, and the Service_box.exe Miner will be removed.


How to Reset Safari
IMPORTANT: Before resetting Safari make sure you back up all your saved passwords within the browser in case you forget them.

Start Safari and then click on the gear leaver icon.

Click the Reset Safari button and you will reset the browser.


Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer


Eliminate Service_box.exe Miner from Internet Explorer.


Step 1: Start Internet Explorer.


Step 2: Click on the gear icon labeled 'Tools' to open the drop menu and select 'Manage Add-ons'


Step 3: In the 'Manage Add-ons' window.


Step 4: Select the extension you want to remove and then click 'Disable'. A pop-up window will appear to inform you that you are about to disable the selected extension, and some more add-ons might be disabled as well. Leave all the boxes checked, and click 'Disable'.


Step 5: After the unwanted extension has been removed, restart Internet Explorer by closing it from the red 'X' button located at the top right corner and start it again.


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