THREAT REMOVAL

Systemdown@india.com Virus Remove and Restore .Xtbl Files

shutterstock_240798115Yet another ransomware virus has appeared, belonging to the notorious .XTBL ransomware variants. The malware has been the reason for report that it aims to encrypt the files of affected users. It may use AES encryption to encode the files of the user, RSA cipher to encode the AES decryption key and CBC-mode as a defensive measure. Users who have been infected by Systemdown@india.com ransomware are strongly advise to follow the step-by-step ransom instructions outlined in this article to remove this virus successfully. If you want to restore your files, we also advise attempting to use some of the file restoration methods in this report as well until a decryption becomes publicly available for free.

UPDATE! Kaspersky malware researchers have released a Shade decryptor which can decode files encoded by the the Shade ransomware variants. Since this includes the .xtbl file extension, we have created instructions on how to decrypt your .xtbl files. The instructions can be found on the link below:
Decrypt Files Encrypted by Shade Ransowmare

Threat Summary

Name Systemdown@india.com Virus
Type Ransomware
Short Description A variant of the .XTBL ransomware viruses. Encrypts files with a strong encryption and drops a ransom note with payoff for decryption instructions.
Symptoms After encryption the ransomware may steal information and appends .xtbl extension after every file.
Distribution Method Spam Emails, Email Attachments, File Sharing Networks.
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User Experience Join our forum to Discuss Systemdown@india.com Ransomware.
Data Recovery Tool Windows Data Recovery by Stellar Phoenix Notice! This product scans your drive sectors to recover lost files and it may not recover 100% of the encrypted files, but only few of them, depending on the situation and whether or not you have reformatted your drive.

How Is Systemdown@india.com Spread?

To infect a high amount of users, the Systemdown@india.com ransomware may be included in a spam campaign that aims to spead phishing e-mails that imitate legitimate companies, like PayPal, banking institutions, etc. Such e-mail messages might have topics that are focused on persuading users that their bank accounts are suspended and others.

The main end goal for cyber-criminals is for users to either click on a malicious URL featured in the body of those e-mails or even an e-mail attachment of files, pretending to be:

  • Microsoft Excel Documents.
  • Microsoft Word Documents.
  • Adobe Reader Files.
  • Archives and photos.

As soon as users click on such links or attachments, the payload may be downloaded via a request from the C&C servers of the cyber-criminals.

Systemdown@india.com In Detail

After having infected the user, the Systemdown@india.com virus may drop it’s payload onto several different folders on the infected Windows machine:

→ C:\Users\ {User’s profile}\ AppData\ Roaming\ Microsoft\Windows\ Start Menu\Programs\ Startup\ Decryption instructions.jpg
C:\Users\ {User’s profile}\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\ Startup\ Decryption instructions.txt
C:\Users\ {User’s profile}\ AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\ {malicious payload file}.exe
C:\Windows\System32\ {malicious payload file}.exe

The virus targets the %Startup% folder very specifically because it allows it to be automatically executed on System Startup.

Systemdown@india.com Ransomware is also believed to delete the volume shadow copies of the computers which it infects. This may happen by executing an administrative command, called vssadmin:

→vssadmin delete shadows /all /quiet

When it begins to encrypt user files, Systemdown@india.com crypto malware may look for the most widely used type of files, primarily associated with:

  • Videos.
  • Image files.
  • Audio files.
  • Database files.
  • Files that are associated with programs often used, like Microsoft Office files, for example.

After encryption, the affected files are appended the .XTBL file extension, a unique identification number, and the contact e-mail, similar to other XTBL ransomware variants. An encrypted file by the Systemdown@india.com virus looks like the following:

systemdown-ransomware-encrypted-file-xtbl-sensorstechforum

Remove Systemdown@india.com Ransomware and Restore .XTBL Encrypted Files

To successfully delete this ransomware from your computer, malware researchers strongly advise using instructions like the ones below, since they are arranged methodologically correct and will help you get rid of this virus. In case you are experiencing difficulties and doubts that you will manually remove Systemdown@india.com ransomware, malware researchers advise using an advanced anti-malware program that will automatically scan for and remove the Systemdown@india.com threat.

To restore your files, we advise waiting for a direct decryptor being released in public instead of having to pay ransom money to cyber-criminals to restore your files. We also recommend following this blog since we are going to post an update as soon as decryption is available for free. Do not be tempted to attempt direct file-recovery because the Cipher Block Chaining (CBC) mode in this virus may break your files. In the meantime, you may try some of the alternative methods we suggested in step “3. Restore files encrypted by Systemdown@india.com Virus.”

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Ventsislav Krastev

Ventsislav is a cybersecurity expert at SensorsTechForum since 2015. He has been researching, covering, helping victims with the latest malware infections plus testing and reviewing software and the newest tech developments. Having graduated Marketing as well, Ventsislav also has passion for learning new shifts and innovations in cybersecurity that become game changers. After studying Value Chain Management, Network Administration and Computer Administration of System Applications, he found his true calling within the cybersecrurity industry and is a strong believer in the education of every user towards online safety and security.

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Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer

How to Remove Systemdown@india.com Virus from Windows.


Step 1: Boot Your PC In Safe Mode to isolate and remove Systemdown@india.com Virus

OFFER

Manual Removal Usually Takes Time and You Risk Damaging Your Files If Not Careful!
We Recommend To Scan Your PC with SpyHunter

Keep in mind, that SpyHunter’s scanner is only for malware detection. If SpyHunter detects malware on your PC, you will need to purchase SpyHunter's malware removal tool to remove the malware threats. Read our SpyHunter 5 review. Click on the corresponding links to check SpyHunter's EULA, Privacy Policy and Threat Assessment Criteria

1. Hold Windows key() + R


2. The "Run" Window will appear. In it, type "msconfig" and click OK.


3. Go to the "Boot" tab. There select "Safe Boot" and then click "Apply" and "OK".
Tip: Make sure to reverse those changes by unticking Safe Boot after that, because your system will always boot in Safe Boot from now on.


4. When prompted, click on "Restart" to go into Safe Mode.


5. You can recognise Safe Mode by the words written on the corners of your screen.


Step 2: Uninstall Systemdown@india.com Virus and related software from Windows

Here is a method in few easy steps that should be able to uninstall most programs. No matter if you are using Windows 10, 8, 7, Vista or XP, those steps will get the job done. Dragging the program or its folder to the recycle bin can be a very bad decision. If you do that, bits and pieces of the program are left behind, and that can lead to unstable work of your PC, errors with the file type associations and other unpleasant activities. The proper way to get a program off your computer is to Uninstall it. To do that:


1. Hold the Windows Logo Button and "R" on your keyboard. A Pop-up window will appear.


2. In the field type in "appwiz.cpl" and press ENTER.


3. This will open a window with all the programs installed on the PC. Select the program that you want to remove, and press "Uninstall"
Follow the instructions above and you will successfully uninstall most programs.


Step 3: Clean any registries, created by Systemdown@india.com Virus on your computer.

The usually targeted registries of Windows machines are the following:

  • HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run
  • HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run
  • HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\RunOnce
  • HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\RunOnce

You can access them by opening the Windows registry editor and deleting any values, created by Systemdown@india.com Virus there. This can happen by following the steps underneath:

1. Open the Run Window again, type "regedit" and click OK.


2. When you open it, you can freely navigate to the Run and RunOnce keys, whose locations are shown above.


3. You can remove the value of the virus by right-clicking on it and removing it.
Tip: To find a virus-created value, you can right-click on it and click "Modify" to see which file it is set to run. If this is the virus file location, remove the value.

IMPORTANT!
Before starting "Step 4", please boot back into Normal mode, in case you are currently in Safe Mode.
This will enable you to install and use SpyHunter 5 successfully.

Step 4: Scan for Systemdown@india.com Virus with SpyHunter Anti-Malware Tool

1. Click on the "Download" button to proceed to SpyHunter's download page.


It is recommended to run a scan before purchasing the full version of the software to make sure that the current version of the malware can be detected by SpyHunter. Click on the corresponding links to check SpyHunter's EULA, Privacy Policy and Threat Assessment Criteria.


2. After you have installed SpyHunter, wait for it to update automatically.

SpyHunter5-update-2018


3. After the update process has finished, click on the 'Malware/PC Scan' tab. A new window will appear. Click on 'Start Scan'.

SpyHunter5-Free-Scan-2018


4. After SpyHunter has finished scanning your PC for any files of the associated threat and found them, you can try to get them removed automatically and permanently by clicking on the 'Next' button.

SpyHunter-5-Free-Scan-Next-2018

If any threats have been removed, it is highly recommended to restart your PC.


Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer

Get rid of Systemdown@india.com Virus from Mac OS X.


Step 1: Uninstall Systemdown@india.com Virus and remove related files and objects

OFFER
Manual Removal Usually Takes Time and You Risk Damaging Your Files If Not Careful!
We Recommend To Scan Your Mac with SpyHunter for Mac
Keep in mind, that SpyHunter for Mac needs to purchased to remove the malware threats. Click on the corresponding links to check SpyHunter’s EULA and Privacy Policy


1. Hit the ⇧+⌘+U keys to open Utilities. Another way is to click on “Go” and then click “Utilities”, like the image below shows:


2. Find Activity Monitor and double-click it:


3. In the Activity Monitor look for any suspicious processes, belonging or related to Systemdown@india.com Virus:

Tip: To quit a process completely, choose the “Force Quit” option.


4. Click on the "Go" button again, but this time select Applications. Another way is with the ⇧+⌘+A buttons.


5. In the Applications menu, look for any suspicious app or an app with a name, similar or identical to Systemdown@india.com Virus. If you find it, right-click on the app and select “Move to Trash”.


6: Select Accounts, after which click on the Login Items preference. Your Mac will then show you a list of items that start automatically when you log in. Look for any suspicious apps identical or similar to Systemdown@india.com Virus. Check the app you want to stop from running automatically and then select on the Minus (“-“) icon to hide it.


7: Remove any left-over files that might be related to this threat manually by following the sub-steps below:

  • Go to Finder.
  • In the search bar type the name of the app that you want to remove.
  • Above the search bar change the two drop down menus to “System Files” and “Are Included” so that you can see all of the files associated with the application you want to remove. Bear in mind that some of the files may not be related to the app so be very careful which files you delete.
  • If all of the files are related, hold the ⌘+A buttons to select them and then drive them to “Trash”.

In case you cannot remove Systemdown@india.com Virus via Step 1 above:

In case you cannot find the virus files and objects in your Applications or other places we have shown above, you can manually look for them in the Libraries of your Mac. But before doing this, please read the disclaimer below:

Disclaimer! If you are about to tamper with Library files on Mac, be sure to know the name of the virus file, because if you delete the wrong file, it may cause irreversible damage to your MacOS. Continue on your own responsibility!

1: Click on "Go" and Then "Go to Folder" as shown underneath:

2: Type in "/Library/LauchAgents/" and click Ok:

3: Delete all of the virus files that have similar or the same name as Systemdown@india.com Virus. If you believe there is no such file, do not delete anything.

You can repeat the same procedure with the following other Library directories:

→ ~/Library/LaunchAgents
/Library/LaunchDaemons

Tip: ~ is there on purpose, because it leads to more LaunchAgents.


Step 2: Scan for and remove malware from your Mac

When you are facing problems on your Mac as a result of unwanted scripts, programs and malware, the recommended way of eliminating the threat is by using an anti-malware program. Combo Cleaner offers advanced security features along with other modules that will improve your Mac’s security and protect it in the future.



Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer


Remove Systemdown@india.com Virus from Google Chrome.


Step 1: Start Google Chrome and open the drop menu


Step 2: Move the cursor over "Tools" and then from the extended menu choose "Extensions"


Step 3: From the opened "Extensions" menu locate the unwanted extension and click on its "Remove" button.


Step 4: After the extension is removed, restart Google Chrome by closing it from the red "X" button at the top right corner and start it again.


Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer


Erase Systemdown@india.com Virus from Mozilla Firefox.

Step 1: Start Mozilla Firefox. Open the menu window


Step 2: Select the "Add-ons" icon from the menu.


Step 3: Select the unwanted extension and click "Remove"


Step 4: After the extension is removed, restart Mozilla Firefox by closing it from the red "X" button at the top right corner and start it again.



Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer


Uninstall Systemdown@india.com Virus from Microsoft Edge.


Step 1: Start Edge browser.


Step 2: Open the drop menu by clicking on the icon at the top right corner.


Step 3: From the drop menu select "Extensions".


Step 4: Choose the suspected malicious extension you want to remove and then click on the gear icon.


Step 5: Remove the malicious extension by scrolling down and then clicking on Uninstall.



Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer


Remove Systemdown@india.com Virus from Safari.


Step 1: Start the Safari app.


Step 2: After hovering your mouse cursor to the top of the screen, click on the Safari text to open its drop down menu.


Step 3: From the menu, click on "Preferences".

stf-safari preferences


Step 4: After that, select the 'Extensions' Tab.

stf-safari-extensions


Step 5: Click once on the extension you want to remove.


Step 6: Click 'Uninstall'.

stf-safari uninstall

A pop-up window will appear asking for confirmation to uninstall the extension. Select 'Uninstall' again, and the Systemdown@india.com Virus will be removed.


How to Reset Safari
IMPORTANT: Before resetting Safari make sure you back up all your saved passwords within the browser in case you forget them.

Start Safari and then click on the gear leaver icon.

Click the Reset Safari button and you will reset the browser.


Windows Mac OS X Google Chrome Mozilla Firefox Microsoft Edge Safari Internet Explorer


Eliminate Systemdown@india.com Virus from Internet Explorer.


Step 1: Start Internet Explorer.


Step 2: Click on the gear icon labeled 'Tools' to open the drop menu and select 'Manage Add-ons'


Step 3: In the 'Manage Add-ons' window.


Step 4: Select the extension you want to remove and then click 'Disable'. A pop-up window will appear to inform you that you are about to disable the selected extension, and some more add-ons might be disabled as well. Leave all the boxes checked, and click 'Disable'.


Step 5: After the unwanted extension has been removed, restart Internet Explorer by closing it from the red 'X' button located at the top right corner and start it again.


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