What Is Xrom Virus File?
Are your files locked with the .xrom extension appended to their filenames? If so, beware that your data has been compromised by the latest iteration of the Dharma ransomware family.
As evident in previous Dharma ransomware cases, the XROM variant also follows a specific pattern in renaming encrypted files: original name of the file, unique victim ID, the hackers’ email address, and finally the .xrom extension. What does this mean? For example, if your file is named file.png, it will be changed to file.png.id-[numbers and characters]. [email@example.com].xrom.
Once the encryption process is complete, the XROM ransomware will create a ransom note titled info.txt, containing the following instructions:
YOUR FILES ARE ENCRYPTED
Don’t worry, you can return all your files!
If you want to restore them, write to the mail: firstname.lastname@example.org YOUR ID 1E857D00
If you have not answered by mail within 12 hours, write to us by another mail:email@example.com
We recommend you contact us directly to avoid overpaying agents
Do not rename encrypted files.
Do not try to decrypt your data using third party software, it may cause permanent data loss.
Decryption of your files with the help of third parties may cause increased price (they add their fee to our) or you can become a victim of a scam.
Since Xrom ransomware is currently being distributed across the web, targeting vulnerable Windows systems and users with weak protection and dangerous online habits, we advise you to be extra cautious. Be careful when dealing with suspicious or unexpected emails that contain an urgent subject line and attached files – these emails could have been coined by the Dharma ransomware operators to spread their file-encrypting payload. Also note that getting in contact with ransomware criminals is not safe – there is no guarantee that following their instructions will get your files back. Instead of spending money on paying the ransom, it is better to invest in data backup and protection.
Continue reading to learn more about the ways of ransomware distribution, and how to remove XROM ransomware from your computer system.
|Name||XROM [Dharma] ransomware|
|File Extensions||.xrom file extension|
|Short Description||The ransomware encrypts all files located on infected systems. A specially crafted message gives the victim instructions on what to do to supposedly get their files back.|
|Symptoms||Your files are encrypted and can’t be accessed.|
|Ransom Demanding Note||info.txt|
|Distribution Method||Spam Emails, Email Attachments, Freeware Installers|
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XROM Virus File – How Did It Infect My PC?
How does ransomware spread across computers? Why are ransomware operations so successful?
The most widespread techniques of distributing ransomware such as this one are pirated software and malicious email attachments. We can describe two of the most popular infection cases for you:
1. You may have downloaded a form of suspicious software from an untrustworthy torrent or freeware platform. Users like you are often led to believe that downloading apps from such places is safe. In truth, most torrent websites contain unverified downloads that directly put you at risk of Trojans and ransomware. If you have downloaded a trojanized application, it may have opened the door to more severe infections, such as the XROM virus. We highly advise you to keep great online and computer hygiene. You should always keep an eye on pending software and operating system patches. This way, you will update them as soon as a critical or important patch arrives.
2. You may have opened a malicious email attachment sent to you by a seemingly trustworthy sender, such as a company, or a company representative. Keep in mind that malspam operators use misleading tricks to make you open their emails. The attached file may look like a regular document, but in truth, it contains malicious code that could compromise your system severely. We advise you to disable macros in Microsoft Office applications. You can go to Microsoft’s support page on macros for more details. Note that if you are an enterprise user, the system administrator is in charge of the macro default settings.
3. Long story short, opening an unexpected email attachment hides many risks and shouldn’t be done without additional verification. If you can’t define whether the attached archive is malicious or not, you can always refer to us for help!
Should You Pay the Demanded Ransom?
We believe that contacting cybercriminals is not a good idea. There is no guarantee you will get your files back, if you follow their requests and demands. Instead, we advise you to remove the virus from your system to prevent it from spreading further, and wait for an official decryption tool. In the meantime, you can try to restore your files via using an alternative method. More about this is available in the instructions below.
Remove XROM Virus File
You can remove the XROM virus by following the removal instructions below. We created these steps to navigate you through the removal process.
NOTE! If the manual removal steps don’t work for some reason, we would advise you to do what most cybersecurity experts would do – run a scan with an advanced anti-malware tool on your PC. Such a program aims to automatically detect and delete all malicious files and objects and protect your machine against future infections.
In terms of encryption of files locked by this Dharma variant, you can refer to the “Try to restore” step. Please note that the alternative solutions we have given may not recover all affected files, but you may be able to restore some of your data partially.
What is Ransomware?
is a ransomware infection - the malicious software that enters your computer silently and blocks either access to the computer itself or encrypt your files.
Many ransomware viruses use sophisticated encryption algorithms to make your files inaccessible. The goal of ransomware infections is to demand that you pay a ransom payment to get access to your files back.
Can Ransomware Cayse Damage?
Yes, ransomware can damage your computer. Ransomware is a malicious software that is designed to block access to your computer or files until a ransom is paid.
Ransomware can also damage your system, corrupt data and delete files, resulting in the permanent loss of important files.
Should I Ignore Viruses, Like ?
No, you should never ignore ransomware. It can encrypt your data and block access to your computer, making it impossible to access your files until you pay a ransom.
Ignoring ransomware could lead to the permanent loss of your data, as well as the potential for the ransomware to spread to other computers on your network. Additionally, paying the ransom does not guarantee that your data will be recovered.
How Does Infect?
Via several ways. Ransomware infects computers by being sent via phishing emails, containing virus attachment.
This attachment is usually masked as an important document, like an invoice, bank document or even a plane ticket and it looks very convincing to users.
After you download and execute this attachment, a drive-by download occurs and your computer is infected with the ransomware virus.
Another way you may become a victim of is if you download a fake installer, crack or patch from a low reputation website or if you click on a virus link. Many users report getting a ransomware infection by downloading torrents.
How to Open . files?
You can't. At this point, the . files are encrypted. You can only open them once they are decrypted using a specific decryptionkey for the particular algorithm.
What to Do If a Decryptor Does Not Work?
Do not panic, and backup the files. If a decryptor did not decrypt your . files successfully, then do not despair, because this virus is still new.
Can I Restore "." Files?
Yes, sometimes files can be restored. We have suggested several file recovery methods that could work if you want to restore . files.
These methods are in no way 100% guaranteed that you will be able to get your files back. But if you have a backup, your chances of success are much greater.
How To Get Rid of Virus?
The safest way and the most efficient one for the removal of this ransomware infection is the use a professional anti-malware program.
It will scan for and locate ransomware and then remove it without causing any additional harm to your important . files.
Also, keep in mind that viruses like ransomware also install Trojans and keyloggers that can steal your passwords and accounts.
What to Do If I Cant Get The Files Back?
There is still a lot you can do. If none of the above methods seem to work for you, then try these methods:
- Try to find a safe computer from where you can can login on your own line accounts like One Drive, iDrive, Google Drive and so on.
- Try to contact your friends, relatives and other people so that they can check if they have some of your important photos or documents just in case you sent them.
- Also, check if some of the files that were encrypted can be re-downloaded from the web.
- Another clever way is to find another old computer, a flash drive or even a CD or a DVD where you may have saved your older documents. You might be surprised what will turn up.
- You can also go to your email account to check if you can send any attachments to other people. Usually what is sent the email is saved on your account and you can re-download it. But most importantly, make sure that this is done from a safe computer and make sure to remove the virus first.
More tips you can find on our forums, where you can also asks any questions about your ransomware problem.
How to Report Ransomware to Authorities?
In case your computer got infected with a ransomware infection, you can report it to the local Police departments. It can help authorities worldwide track and determine the perpetrators behind the virus that has infected your computer.
Below, we have prepared a list with government websites, where you can file a report in case you are a victim of a cybercrime:
Cyber-security authorities, responsible for handling ransomware attack reports in different regions all over the world:
Germany - Offizielles Portal der deutschen Polizei
United States - IC3 Internet Crime Complaint Centre
United Kingdom - Action Fraud Police
France - Ministère de l'Intérieur
Italy - Polizia Di Stato
Spain - Policía Nacional
Netherlands - Politie
Poland - Policja
Portugal - Polícia Judiciária
Greece - Cyber Crime Unit (Hellenic Police)
India - Mumbai Police - CyberCrime Investigation Cell
Australia - Australian High Tech Crime Center
Reports may be responded to in different timeframes, depending on your local authorities.
Can You Stop Ransomware from Encrypting Your Files?
Yes, you can prevent ransomware. The best way to do this is to ensure your computer system is updated with the latest security patches, use a reputable anti-malware program and firewall, backup your important files frequently, and avoid clicking on malicious links or downloading unknown files.
Can Ransomware Steal Your Data?
Yes, in most cases ransomware will steal your information. It is a form of malware that steals data from a user's computer, encrypts it, and then demands a ransom in order to decrypt it.
Can Ransomware Infect WiFi?
Yes, ransomware can infect WiFi networks, as malicious actors can use it to gain control of the network, steal confidential data, and lock out users. If a ransomware attack is successful, it could lead to a loss of service and/or data, and in some cases, financial losses.
Should I Pay Ransomware?
No, you should not pay ransomware extortionists. Paying them only encourages criminals and does not guarantee that the files or data will be restored. The better approach is to have a secure backup of important data and be vigilant about security in the first place.
What Happens If I Don't Pay Ransom?
If you don't pay the ransom, the hackers may still have access to your computer, data, or files and may continue to threaten to expose or delete them, or even use them to commit cybercrimes. In some cases, they may even continue to demand additional ransom payments.
Why Is the Ransom Paid in Crypto?
Cryptocurrency is a secure and untraceable form of payment, making it the ideal choice for ransom payments. It is difficult to trace, and the transactions are almost instantaneous. This means it is nearly impossible for authorities to track the payment and recover the money.
Can Ransomware Attack Be Detected?
Yes, ransomware can be detected. Anti-malware software and other advanced security tools can detect ransomware and alert the user when it is present on a machine.
It is important to stay up-to-date on the latest security measures and to keep security software updated to ensure ransomware can be detected and prevented.
Do Ransomware Criminals Get Caught?
Yes, ransomware criminals do get caught. Law enforcement agencies, such as the FBI, Interpol and others have been successful in tracking down and prosecuting ransomware criminals in the US and other countries. As ransomware threats continue to increase, so does the enforcement activity.
About the Research
The content we publish on SensorsTechForum.com, this how-to removal guide included, is the outcome of extensive research, hard work and our team’s devotion to help you remove the specific malware and restore your encrypted files.
How did we conduct the research on this ransomware?
Our research is based on an independent investigation. We are in contact with independent security researchers, and as such, we receive daily updates on the latest malware and ransomware definitions.
To better understand the ransomware threat, please refer to the following articles which provide knowledgeable details.
As a site that has been dedicated to providing free removal instructions for ransomware and malware since 2014, SensorsTechForum’s recommendation is to only pay attention to trustworthy sources.
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- Always check "About Us" web page.
- Profile of the content creator.
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