ZeroLocker is a new crypto-malware ransomware program which acts in the disguise of a decryption tool which can rescue the data that is locked by the different threats, in case the license of the program is purchased. As a rule, most of the crypto-malware ransomware programs announce the file encryption situation on the user’s computer and ask for a fee in order to unlock them. ZeroLocker pretends to be a decryption tool which can save the data, but the result is that the victim has to pay a fee to the cybercriminal in order to get his data decrypted.
The Nature of ZeroLocker and How Does It Affect Your PC?
ZeroLocker is a file encrypting program for Windows. Similar to the CryptoLocker, this ransomware encrypts the files on the infected computers using a strong encryption algorithm. When ZeroLocker enters the computer and locks the files, the PC user has to pay a certain amount of money in order to purchase the decryption key. ZeroLocker uses some techniques from the CryptoLocker to make the victims pay quickly.
According to the malware researchers, ZeroLocker is different than the similar ransomware programs as it encrypts files in an indiscriminate way. It adds an extension “.encrypt” to all the files it encrypts. In fact, this ransomware encrypts almost all files on the system and not just certain types of files as most of the other ransomware programs do. ZeroLocker however does not encrypt files which are larger than 20 MB or files that are located in directories named “Desktop,” “Windows,” “Program Files” and “ZeroLocker”.
How the Experts Feel About ZeroLocker?
The security experts that have analyzed this ransomware claim that it is not that complex as CryptoLocker. However, the creators of ZeroLocker confirm that they have used a secure algorithm that is unbreakable, which most probably means a complex cryptographic scheme. This most probably means that the files are locked with a public key and the decryption also requires the usage of a private key.
The malware researchers have found out that ZeroLocker does not delete the Volume Shadow Service, which is in charge of the backups of files even when they are not being used. When activated, it can make safe copies when the Windows Backup starts or can create an automatic system restore for all parts on the system. However, most of the users have enabled the System Restore only for the system drives, and they do not use the default backup option.
The security researchers warn that this malware flaw could be eliminated in the next ransomware versions, which will leave the users who haven’t created backup copies of their files with the only option to pay the ransom.
What Do the Cybercriminals Want?
When ZeroLocker infects the computer, it starts encrypting the files, and when the process is completed, the system gets restarted and the PC user gets the ransom message. The required sum is in Bitcoins that are worth some 300 USD, and there is a five days deadline set for transferring the money to a given address. There are also offers for discounts (200 USD fee) in case the victim pays the fee within 72 hours. When the 5-day period ends, the ransom sum is doubled and even reaches 1000 USD in 10 days.
Naturally, most of the law enforcement and security experts advise against payment, however the victims are the ones to make that decision. The experts inform that the encryption key and the rest of the information are sent through a GET request, which results in 404 on the server, which means that the server is not storing this information. So, the victims who pay may still not see their files restored.
The security researchers say that the best way for the users to keep their computer data safe is to make your PC backups and to store the information they have on a drive that is not connected to the affected system.
Attention! SensorsTechForum strongly recommends that all malware victims should look for assistance only by reputable sources. Many guides out there claim to offer free recovery and decryption for files encrypted by ransomware viruses. Be advised that some of them may only be after your money.
As a site that has been dedicated to providing free removal instructions for ransomware and malware since 2014, SensorsTechForum’s recommendation is to only pay attention to trustworthy sources.
How to recognize trustworthy sources:
- Always check "About Us" web page.
- Profile of the content creator.
- Make sure that real people are behind the site and not fake names and profiles.
- Verify Facebook, LinkedIn and Twitter personal profiles.
How to Remove from Windows.
Step 1: Boot Your PC In Safe Mode to isolate and remove
Step 2: Uninstall and related software from Windows
Here is a method in few easy steps that should be able to uninstall most programs. No matter if you are using Windows 10, 8, 7, Vista or XP, those steps will get the job done. Dragging the program or its folder to the recycle bin can be a very bad decision. If you do that, bits and pieces of the program are left behind, and that can lead to unstable work of your PC, errors with the file type associations and other unpleasant activities. The proper way to get a program off your computer is to Uninstall it. To do that:
Follow the instructions above and you will successfully uninstall most programs.Step 3: Clean any registries, created by on your computer.
The usually targeted registries of Windows machines are the following:
- HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run
- HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run
- HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\RunOnce
- HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\RunOnce
You can access them by opening the Windows registry editor and deleting any values, created by there. This can happen by following the steps underneath:
Tip: To find a virus-created value, you can right-click on it and click "Modify" to see which file it is set to run. If this is the virus file location, remove the value.Before starting "Step 4", please boot back into Normal mode, in case you are currently in Safe Mode.
This will enable you to install and use SpyHunter 5 successfully.
Step 4: Scan for with SpyHunter Anti-Malware Tool
Step 5 (Optional): Try to Restore Files Encrypted by .
Ransomware infections and aim to encrypt your files using an encryption algorithm which may be very difficult to decrypt. This is why we have suggested a data recovery method that may help you go around direct decryption and try to restore your files. Bear in mind that this method may not be 100% effective but may also help you a little or a lot in different situations.
Simply click on the link and on the website menus on top, choose Data Recovery - Data Recovery Wizard for Windows or Mac (depending on your OS), and then download and run the tool.
Get rid of from Mac OS X.
Step 1: Uninstall and remove related files and objects
1. Hit the ⇧+⌘+U keys to open Utilities. Another way is to click on “Go” and then click “Utilities”, like the image below shows:
- Go to Finder.
- In the search bar type the name of the app that you want to remove.
- Above the search bar change the two drop down menus to “System Files” and “Are Included” so that you can see all of the files associated with the application you want to remove. Bear in mind that some of the files may not be related to the app so be very careful which files you delete.
- If all of the files are related, hold the ⌘+A buttons to select them and then drive them to “Trash”.
In case you cannot remove via Step 1 above:
In case you cannot find the virus files and objects in your Applications or other places we have shown above, you can manually look for them in the Libraries of your Mac. But before doing this, please read the disclaimer below:
You can repeat the same procedure with the following other Library directories:
→ ~/Library/LaunchAgents
/Library/LaunchDaemons
Tip: ~ is there on purpose, because it leads to more LaunchAgents.
Step 2: Scan for and remove malware from your Mac
When you are facing problems on your Mac as a result of unwanted scripts, programs and malware, the recommended way of eliminating the threat is by using an anti-malware program. Combo Cleaner offers advanced security features along with other modules that will improve your Mac’s security and protect it in the future.
Step 3 (Optional): Try to Restore Files Encrypted by on your Mac.
Ransomware for Mac aims to encode all your files using an encryption algorithm which may be very difficult to decode, unless you pay money.
This is why we have suggested a data recovery method that may help you go around direct decryption and try to restore your files, but only in some cases. Bear in mind that this method may not be 100% effective but may also help you a little or a lot in different situations.
FAQ
What is ransomware and how does it work?
is a ransomware infection - the malicious software that enters your computer silently and blocks either access to the computer itself or encrypt your files.
Many ransomware viruses use sophisticated encryption algorithm how to make your files inaccessible. The goal of ransomware infections is to demand that you pay a ransom payment to get access to your files back.
How does ransomware infect my computer?
Via several ways. Ransomware infects computers by being sent via phishing e-mails, containing virus attachment.
This attachment is usually masked as an important document, like an invoice, bank document or even a plane ticket and it looks very convincing to users.
After you download and execute this attachment, a drive-by download occurs and your computer is infected with the ransomware virus.
Another way, you may become a victim of is if you download a fake installer, crack or patch from a low reputation website or if you click on a virus link. Many users report getting a ransomware infection by downloading torrents.
How to open . files?
You can't. At this point the . files are encrypted. You can only open them once they are decrypted.
Decryptor did not decrypt my data. What now?
Do not panic and backup the files. If a decryptor did not decrypt your . files successfully, then do not despair, because this virus is still new.
One way to restore files, encrypted by ransomware is to use a decryptor for it. But since it's a new virus, advised that the decryption keys for it may not be out yet and available to the public. We will update this article and keep you posted as soon as this decryptor is released.
How Do I restore "." files (Other Methods)?
Yes, sometimes files can be restored. We have suggested several file recovery methods that could work if you want to restore . files.
These methods are in no way 100% guarantee that you will be able to get your files back. But if you have a backup, your chances of success are much greater.
How do I get rid of ransomware virus?
The safest way and the most efficient one for the removal of this ransomware infection is the use a professional anti malware software. It will scan for and locate ransomware and then remove it without causing any additional harm to your important . files.
Also, keep in mind that viruses like ransomware also install Trojans and keyloggers that can steal your passwords and accounts. Scanning your computer with an anti-malware software will make sure that all of these virus components are removed and your computer is protected in the future.
What to Do If nothing works?
There is still a lot you can do. If none of the above methods seem to work for you, then try these methods:
- Try to find a safe computer from where you can can login on your own line accounts like One Drive, iDrive, Google Drive and so on.
- Try to contact your friends, relatives and other people so that they can check if they have some of your important photos or documents just in case you sent them.
- Also, check if some of the files that were encrypted it can be re-downloaded from the web.
- Another clever way to get back some of your files is to find another old computer, a flash drive or even a CD or a DVD where you may have saved your older documents. You might be surprised what will turn up.
- You can also go to your email account to check if you can send any attachments to other people. Usually what is sent the email is saved on your account and you can re-download it. But most importantly, make sure that this is done from a safe computer and make sure to remove the virus first.
More tips you can find on our forums, where you can also asks any questions about your ransomware problem.
