Home > Ransomware > GANDCRAB v5.1 (5.1) Decryptor Tool (New) – Remove + Restore Data

GANDCRAB v5.1 (5.1) Decryptor Tool (New) – Remove + Restore Data

This analysis has been created to inform you and show you with instructions how you can remove the GANDCRAB 5.1 ransomware virus from your computer and how you can try and restore files, encrypted by it.

New variant of the notoriously dangerous GANDCRAB ransomware virus has been recently detected. The ransomware is version 5.1 and it aims to encrypt the files on the computers attacked by it and then set a random file extension in either lowercase or uppercase letters. GandCrab cryptovirus has been active for quite some time now and has been released in tons of new variants all of which aim to get victims to a TOR web page, where the ransom virus extorts them to pay ransom in BitCoin and even DASH cryptocurrencies. In case your computer has been infected by GANDCRAB v5.1 ransomware virus, we suggest that you read this article to understand more about it and learn how you can remove it from your computer, plus try to recover your data.

Threat Summary

Type Ransomware, Cryptovirus
Short Description New version of the [wplinkpreview url=”https://sensorstechforum.com/remove-gandcrab/”]GANDCRAB ransomware virus family. Aims to encrypt your files and ask you to pay ransom in order to retrieve them.
Symptoms Files are encrypted with an either uppercase or lowercase file extension that ranges from 6 to 8 random letters. A ransom note is dropped with the file extension for it’s name and it ends in “-DECRYPT.txt”.
Distribution Method Malcious URLs, Email Attachments, Executables
Detection Tool See If Your System Has Been Affected by malware


Malware Removal Tool

User Experience Join Our Forum to Discuss GANDCRAB 5.1.
Data Recovery Tool Windows Data Recovery by Stellar Phoenix Notice! This product scans your drive sectors to recover lost files and it may not recover 100% of the encrypted files, but only few of them, depending on the situation and whether or not you have reformatted your drive.

GANDCRAB v5.1 Ransomware – Update October 2019

The newest information involving GandCrab 5.1 ransomware virus is that FBI has released Master Decryption Keys of the virus, meaning that GandCrab is over with. The tweet comes from Benjamin Carr Ph. D who reported that the Federal Beaurau of Investigation have released the keys:


According to the information, the master decryption keys can allow absolutely everybody to craft their own decryptor and decode files, encrypted by GandCrab version v5.1 and v5.2.

GANDCRAB v5.1 Ransomware – Update February 2019

Update! February 2019 brings good news as malware researchers from BitDefender have released a new version for their GandCrab Decryption tool. Instructions on how to use it and decrypt your files for free can be found in the link available on our [wplinkpreview url=”https://sensorstechforum.com/decrypt-gandcrab-ransomware-files/”]How to Decrypt Files GandCrab Ransomware instructions page.

GandCrab 5.1 seems to keep its malvertising campaigns up and running in February, 2019. Below you can see one of the new e-mail messages that are being sent to try and lure more victims to this devastating ransomware:

I made transfer
Hello, I made transfer into your bank account
I’ll attach invoice on WeTransfer with password, I don’t think you can extract them from mobile, please extract from Desktop
Password for rar: invoice123
Please let me know

As you can see, a link is provided, which leads to a malicious domain, that automatically downloads and runs GandCrab 5.1. Refrain on clicking links which seem suspicious even if the sender looks like to be somebody you know.

GANDCRAB v5.1 Ransomware – Infection

GandCrab 5.1 ransomware virus is deemed a very persistent threat from the GandCrab ransomware family that uses a lot of different [wplinkpreview url=”https://sensorstechforum.com/file-types-used-malware-2019/”]file types to conduct an infection. The malware continues to be spread with the aid of malicious .JS files, but may also be replicated as a result of other distribution methods and the ransomware virus is capable of also infecting users with the aid of rogue sites, cracks, ad-supported programs and suspicious downloads. The latest method which GandCrab v5.1 has started to use to infect vicitms is currently contucted via malicious e-mails that carry around fake picture files, embedded in .ZIP folders that are attached to e-mails, looking like the following:

2019/01.28 10:40
Giovanni Price Giovanni33@4311.com
Attachment: PIC0101302924102-jpg.zip (69 KB)
E-mail Body: ;)

Once the victims open the .zip file, they extract the file PIC0101302924102-jpg.JS, which is a JavaScript type of file and if it is executed, an infection with GandCrab v5.1 is inevitable. Once this file is triggered, it spawns the following malicious processes:


For the moment, researchers keep discovering new and new payloads that belong to the GandCrab ransomware virus. We have found the following GandCrab Payload files and listed them below, so if you encounter these files, be sure to scan them before actually opening them, since you risk getting infected with GandCrab ransomware yourself:

Malicious files infecting with GANDCRAB 5.1 Ransomware:

→ SHA-256:85671f4675ccc98133a5a6de2e4faeb6df119ad9460f3651e231eaba4ce2b872
File name:3449440902.exe
File size:185.5 KB
File name:GandCrab v5.1.exe
File size:421 KB
File name:putty.exe
File size:595 KB
File name:Analysis’s Restrain
File size:630 KB
File name:Technologyword
File size:694.5 KB
File name:output.115120150.txt
File size:609 KB
File name: 4.exe
File name:1.exe
File size:288.5 KB

Not only this, but researchers, like Valthek have also discovered new samples of GandCrab ransomware that were compiled earlier in January 2019, with the main difference that they create a hidden Window with the ame “AnaLab_sucks” and it has a timer to stay for a bit and create a threat that initiates GandCrab’s normal procedure. Other users have asked for tools to decrypt files, encoded by GandCrab ransomware, but researchers still have not been able to find new information.

Another method of infection, which was recently detected by researchers is to use Microsoft Word Macros to infect vicitms. The scripts hijacker the Ursnif data-stealing Trojan Horse in combination with GandCrab ransomware in the wild so if you have GandCrab, chances are that your computer might be infected with a Trojan Horse too. The way these infections tend to take place is the user having to download Malicious Macros, which could eventually lead to one of about 180 versions of MS Word files that target victims with VBS scrips, which run Windows PowerShell commands and perform infection with GandCrab ransomware on the targeted systems. And to hide those scripts, they are encoded in base64 which executes the next stage of infection with GandCrab that downloads it’s main payload files on the infected computer without the virus being detected.

The primary infection method that was used so far in relation to GANDCRAB 5.1 infection is e-mails that are composed in the following way:

From: Deanna Bennett <>
Subject: Payment Invoice #93611
Attachment: DOC402942349491-PDF.7Z

Dear Customer,
To read your document please open the attachment and reply as soon as possible.
Kind regards,
TCR Customer Support

Besides the “Payment Invoice #93611” subjects above, we have also detected other fake subject e-mails:

  • Document #72170
  • Invoice #21613
  • Order #87884
  • Payment #72985
  • Ticket #07009
  • Your Document #78391
  • Your Order #16323
  • Your Ticket #23428

The e-mails contain an e-mail attachment that is often a malicious .JS(JavaScript), a .docx (Microsoft Word) or .PDF (Adobe Reader) file that leads to a .docx file. The file is named randomly, like the example associated with GANDCRAB which we detected earlier shows:


If the malicious file is from the .JS type (JavaScript), simply extracting and executing it will result in infecting your computer, like we have demonstrated below:

If the malicious file is a document, then the infection will go through malicious macros that are embedded within the Microsoft Office or Adobe PDF document and they want you to Enable Content or Enable Editing in order to see what is in the document. Clicking on this “Enable Editing” button results in the following infection activities to take place:

Besides via e-mail, the infection process with GANDCRAB 5.1 ransomare may take place online. Researchers at Fortinet have previously detected GANDCRAB to infect users by pretending to be a software crack of the following programs:

  • Merging Image to PDF.
  • Securitask.
  • SysTools PST Merge.

More information about GANDCRAB infecting victims via software cracks can be found in the related article underneath:

Related: [wplinkpreview url=”https://sensorstechforum.com/gandcrab-4-ransomware-now-infects-via-cracks/”]GandCrab 4 Ransomware Now Infects Via Software Cracks

GANDCRAB 5.1 – Malicious Activity Report

The main infection file of GANDCRAB 5.1 ransomware virus has been reported to have the following IOCs (Identificators of Compromise):

Size: 361.50 Kb
MD5: E387BD817E9B7F02FA9C2511CC345F12
SHA1: 98b3ec47b64198e3604c738f8c1f4753e0afa8c7

Once this file is dropped on your computer, it may immediately trigger the Windows component “wmic.exe” as an administrator in order to delete the shadow volume copies of your PC. This will prevent you from recovering your files via the Windows Recovery service. GANDCRAB 5.1 triggers the following command as an administrator in Windows Command Prompt:

→ “C:\Windows\system32\wbem\wmic.exe” shadowcopy delete

As soon as GANDCRAB 5.1 has deleted the backed up files, the ransomware begins to drop it’s ransom note file, which has the following message to the victims of the virus:

—= GANDCRAB V5.1 =—



All your files, documents, photos, databases and other important files are encrypted and have the extension:

The only method of recovering files is to purchase an unique private key. Only we can give you this key and only and only we can recover your files.

The server with your key is in a closed network TOR. You can get there by the following ways:


| 0. Download Tor browser – https://www.torproject.org/

| 1. Install Tor Browser
| 2. Open Tor Browser
| 3. Open link in TOR browser https://gandcrabmfe6mnef.onion/ b6314679c4ba3647/
| 4. Follow the instructions on this page


On our page you will see instructions on payment and get the opportunity to decrypt 1 file for free.


The ransom note of this particular sample of GANDCRAB 5.1 which we have analyzed leads victims to the following ransom note web page, which can be opened only in the TOR browser listed in the instructions:

When the victim’s payment deadline timer expires, GandCrab may also show the following version of the ransom note, which says the price has doubled.

The ransom note has the following instructions to victims:

What’s the matter?
Your computer has been infected with GandCrab Ransomware.
All your files have been encrypted and you are not able to decrypt it by yourself.

To decrypt your files you have to buy GandCrab decryptor
The price is – 500 USD
What can I do to get my files back?
You should buy our software GandCrab Decryptor. It will scan your PC, network share, all connected devices and check for encrypted files and decrypt it. Current price: 500 USD. We accept cryptocurrency DASH and Bitcoin
What guarantees can you give me?
To be sure we have the decryptor and it works you can use free decrypt and decrypt one file for free.
But this file must be an image, because images usually are not valuable.
I don’t have Bitcoin (BTC) or DASH (DSH). How can I make the payment?
Easy. The list of the most popular exchange services:


The full list of exchange services for Bitcoin here and for DASH here.

Create an account
Charge the balance with a credit card or paypal
Buy requested amount of coins (Bitcoin or DASH)
Make withdrawal to our address

And in addition to those activities, [wplinkpreview url=”https://sensorstechforum.com/remove-gandcrab-5-1-6-ransomware/”]GANDCRAB ransomware may also eventually change the wallpaper on the infected computer with the following picture:

And in the ransom note page, the virus offers 1 encrypted file for free download, just so the victim can see that it works. Which basically means that the virus may contain Trojan capabilities to copy files from the infected machine and upload them on TOR:

GANDCRAB 5.1 – Encryption Process

The main encryption algorithm that is used by GANDCRAB 5.1 is the Salsa20 cipher. Unlike RSA and AES encryption algorithms, the Salsa20 is much faster and can encrypt all files in around under a minute time. Just like other GandCrab versions, v5.1 also uses random file extension which it gladly ads to the encrypted files after it encrypts them. The files become scrambled and looking like the image below shows:

The ransomware skips encrypting files if they are located in the following Windows directories:

\Program Files\
\Tor Browser\
\All Users\
\Local Settings\

The encryption process of GANDCRAB ransomware is conducted in a way that the virus likely creates copies of the original files and then encrypts those copies by replacing blocks of data from the file with the scrambled data. The cyber-criminals may delete the original files and since they delete the shadow copies as well, there seems to be little chance to recover the files unless you pay the crooks, which we would highly advise to refrain from doing.

Remove GANDCRAB 5.1 and Try to Restore Files

Before beginning to even think about removing GANDCRAB 5.1 ransomware, we would recommend that you do a backup on your files, even if they are encrypted, because if you try to remvoe this variant of GANDCRAB, chances are your PC could malfunction and break down your OS irreversibly.

For the removal of GANDCRAB 5.1, we have prepared the steps below. Make sure to follow the first two steps only if you have some experience in malware removal and know what you are doing. Otherwise, we would recommend what most cybersecurity experts advise victims – to scan your computer for the GANDCRAB malware files with an advanced anti-malware program and remove all malicious files and objects belonging to it automatically.

For the file recovery, we would suggest that you check out the step “Try to Restore files encrypted by GANDCRAB 5.1” below. They contain multiple methods that explain what recovery method is the best for you and even though the methods provided do not come with a 100% guarantee to recover your files, you might theoretically be able to restore at least some of your files.

Ventsislav Krastev

Ventsislav is a cybersecurity expert at SensorsTechForum since 2015. He has been researching, covering, helping victims with the latest malware infections plus testing and reviewing software and the newest tech developments. Having graduated Marketing as well, Ventsislav also has passion for learning new shifts and innovations in cybersecurity that become game changers. After studying Value Chain Management, Network Administration and Computer Administration of System Applications, he found his true calling within the cybersecrurity industry and is a strong believer in the education of every user towards online safety and security.

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Attention! SensorsTechForum strongly recommends that all malware victims should look for assistance only by reputable sources. Many guides out there claim to offer free recovery and decryption for files encrypted by ransomware viruses. Be advised that some of them may only be after your money.

As a site that has been dedicated to providing free removal instructions for ransomware and malware since 2014, SensorsTechForum’s recommendation is to only pay attention to trustworthy sources.

How to recognize trustworthy sources:

  • Always check "About Us" web page.
  • Profile of the content creator.
  • Make sure that real people are behind the site and not fake names and profiles.
  • Verify Facebook, LinkedIn and Twitter personal profiles.


with Anti-Malware
We recommend you to download SpyHunter and run free scan to remove all virus files on your PC. This saves you hours of time and effort compared to doing the removal yourself.
SpyHunter 5 free remover allows you, subject to a 48-hour waiting period, one remediation and removal for results found. Read EULA and Privacy Policy

Windows Mac OS X

How to Remove GANDCRAB 5.1 from Windows.

Step 1: Boot Your PC In Safe Mode to isolate and remove GANDCRAB 5.1


Manual Removal Usually Takes Time and You Risk Damaging Your Files If Not Careful!
We Recommend To Scan Your PC with SpyHunter

Keep in mind, that SpyHunter’s scanner is only for malware detection. If SpyHunter detects malware on your PC, you will need to purchase SpyHunter's malware removal tool to remove the malware threats. Read our SpyHunter 5 review. Click on the corresponding links to check SpyHunter's EULA, Privacy Policy and Threat Assessment Criteria

1. Hold Windows key() + R

2. The "Run" Window will appear. In it, type "msconfig" and click OK.

3. Go to the "Boot" tab. There select "Safe Boot" and then click "Apply" and "OK".
Tip: Make sure to reverse those changes by unticking Safe Boot after that, because your system will always boot in Safe Boot from now on.

4. When prompted, click on "Restart" to go into Safe Mode.

5. You can recognise Safe Mode by the words written on the corners of your screen.

Step 2: Uninstall GANDCRAB 5.1 and related software from Windows

Here is a method in few easy steps that should be able to uninstall most programs. No matter if you are using Windows 10, 8, 7, Vista or XP, those steps will get the job done. Dragging the program or its folder to the recycle bin can be a very bad decision. If you do that, bits and pieces of the program are left behind, and that can lead to unstable work of your PC, errors with the file type associations and other unpleasant activities. The proper way to get a program off your computer is to Uninstall it. To do that:

1. Hold the Windows Logo Button and "R" on your keyboard. A Pop-up window will appear.

2. In the field type in "appwiz.cpl" and press ENTER.

3. This will open a window with all the programs installed on the PC. Select the program that you want to remove, and press "Uninstall"
Follow the instructions above and you will successfully uninstall most programs.

Step 3: Clean any registries, created by GANDCRAB 5.1 on your computer.

The usually targeted registries of Windows machines are the following:

  • HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run
  • HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run
  • HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\RunOnce
  • HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\RunOnce

You can access them by opening the Windows registry editor and deleting any values, created by GANDCRAB 5.1 there. This can happen by following the steps underneath:

1. Open the Run Window again, type "regedit" and click OK.

2. When you open it, you can freely navigate to the Run and RunOnce keys, whose locations are shown above.

3. You can remove the value of the virus by right-clicking on it and removing it.
Tip: To find a virus-created value, you can right-click on it and click "Modify" to see which file it is set to run. If this is the virus file location, remove the value.

Before starting "Step 4", please boot back into Normal mode, in case you are currently in Safe Mode.
This will enable you to install and use SpyHunter 5 successfully.

Step 4: Scan for GANDCRAB 5.1 with SpyHunter Anti-Malware Tool

1. Click on the "Download" button to proceed to SpyHunter's download page.

It is recommended to run a scan before purchasing the full version of the software to make sure that the current version of the malware can be detected by SpyHunter. Click on the corresponding links to check SpyHunter's EULA, Privacy Policy and Threat Assessment Criteria.

2. After you have installed SpyHunter, wait for it to update automatically.


3. After the update process has finished, click on the 'Malware/PC Scan' tab. A new window will appear. Click on 'Start Scan'.


4. After SpyHunter has finished scanning your PC for any files of the associated threat and found them, you can try to get them removed automatically and permanently by clicking on the 'Next' button.


If any threats have been removed, it is highly recommended to restart your PC.

Step 5 (Optional): Try to Restore Files Encrypted by GANDCRAB 5.1.

Ransomware infections and GANDCRAB 5.1 aim to encrypt your files using an encryption algorithm which may be very difficult to decrypt. This is why we have suggested a data recovery method that may help you go around direct decryption and try to restore your files. Bear in mind that this method may not be 100% effective but may also help you a little or a lot in different situations.

1. Download the reccomended Data Recovery software by clicking on the link underneath:

Simply click on the link and on the website menus on top, choose Data Recovery - Data Recovery Wizard for Windows or Mac (depending on your OS), and then download and run the tool.

Windows Mac OS X

Get rid of GANDCRAB 5.1 from Mac OS X.

Step 1: Uninstall GANDCRAB 5.1 and remove related files and objects

Manual Removal Usually Takes Time and You Risk Damaging Your Files If Not Careful!
We Recommend To Scan Your Mac with SpyHunter for Mac
Keep in mind, that SpyHunter for Mac needs to purchased to remove the malware threats. Click on the corresponding links to check SpyHunter’s EULA and Privacy Policy

1. Hit the ⇧+⌘+U keys to open Utilities. Another way is to click on “Go” and then click “Utilities”, like the image below shows:

2. Find Activity Monitor and double-click it:

3. In the Activity Monitor look for any suspicious processes, belonging or related to GANDCRAB 5.1:

Tip: To quit a process completely, choose the “Force Quit” option.

4. Click on the "Go" button again, but this time select Applications. Another way is with the ⇧+⌘+A buttons.

5. In the Applications menu, look for any suspicious app or an app with a name, similar or identical to GANDCRAB 5.1. If you find it, right-click on the app and select “Move to Trash”.

6: Select Accounts, after which click on the Login Items preference. Your Mac will then show you a list of items that start automatically when you log in. Look for any suspicious apps identical or similar to GANDCRAB 5.1. Check the app you want to stop from running automatically and then select on the Minus (“-“) icon to hide it.

7: Remove any left-over files that might be related to this threat manually by following the sub-steps below:

  • Go to Finder.
  • In the search bar type the name of the app that you want to remove.
  • Above the search bar change the two drop down menus to “System Files” and “Are Included” so that you can see all of the files associated with the application you want to remove. Bear in mind that some of the files may not be related to the app so be very careful which files you delete.
  • If all of the files are related, hold the ⌘+A buttons to select them and then drive them to “Trash”.

In case you cannot remove GANDCRAB 5.1 via Step 1 above:

In case you cannot find the virus files and objects in your Applications or other places we have shown above, you can manually look for them in the Libraries of your Mac. But before doing this, please read the disclaimer below:

Disclaimer! If you are about to tamper with Library files on Mac, be sure to know the name of the virus file, because if you delete the wrong file, it may cause irreversible damage to your MacOS. Continue on your own responsibility!

1: Click on "Go" and Then "Go to Folder" as shown underneath:

2: Type in "/Library/LauchAgents/" and click Ok:

3: Delete all of the virus files that have similar or the same name as GANDCRAB 5.1. If you believe there is no such file, do not delete anything.

You can repeat the same procedure with the following other Library directories:

→ ~/Library/LaunchAgents

Tip: ~ is there on purpose, because it leads to more LaunchAgents.

Click the button below below to download SpyHunter for Mac and scan for GANDCRAB 5.1:


SpyHunter for Mac

Step 3 (Optional): Try to Restore Files Encrypted by GANDCRAB 5.1.

Ransomware infections and GANDCRAB 5.1 aim to encrypt your files using an encryption algorithm which may be very difficult to decrypt. This is why we have suggested a data recovery method that may help you go around direct decryption and try to restore your files. Bear in mind that this method may not be 100% effective but may also help you a little or a lot in different situations.

1. Download the reccomended Data Recovery software by clicking on the link underneath:

Simply click on the link and on the website menus on top, choose Data Recovery - Data Recovery Wizard for Windows or Mac (depending on your OS), and then download and run the tool.


What is GANDCRAB 5.1 ransomware and how does it work?

GANDCRAB 5.1 is a ransomware infection - the malicious software that enters your computer silently and blocks either access to the computer itself or encrypt your files.

Many ransomware viruses use sophisticated encryption algorithm how to make your files inaccessible. The goal of ransomware infections is to demand that you pay a ransom payment to get access to your files back.

How does GANDCRAB 5.1 ransomware infect my computer?

Via several ways.GANDCRAB 5.1 Ransomware infects computers by being sent via phishing e-mails, containing virus attachment.

This attachment is usually masked as an important document, like an invoice, bank document or even a plane ticket and it looks very convincing to users.

After you download and execute this attachment, a drive-by download occurs and your computer is infected with the ransomware virus.

Another way, you may become a victim of GANDCRAB 5.1 is if you download a fake installer, crack or patch from a low reputation website or if you click on a virus link. Many users report getting a ransomware infection by downloading torrents.

How to open .GANDCRAB 5.1 files?

You can't. At this point the .GANDCRAB 5.1 files are encrypted. You can only open them once they are decrypted.

Decryptor did not decrypt my data. What now?

Do not panic and backup the files. If a decryptor did not decrypt your .GANDCRAB 5.1 files successfully, then do not despair, because this virus is still new.

One way to restore files, encrypted by GANDCRAB 5.1 ransomware is to use a decryptor for it. But since it's a new virus, advised that the decryption keys for it may not be out yet and available to the public. We will update this article and keep you posted as soon as this decryptor is released.

How Do I restore ".GANDCRAB 5.1" files (Other Methods)?

Yes, sometimes files can be restored. We have suggested several file recovery methods that could work if you want to restore .GANDCRAB 5.1 files.

These methods are in no way 100% guarantee that you will be able to get your files back. But if you have a backup, your chances of success are much greater.

How do I get rid of GANDCRAB 5.1 ransomware virus?

The safest way and the most efficient one for the removal of this ransomware infection is the use a professional anti malware software. It will scan for and locate GANDCRAB 5.1 ransomware and then remove it without causing any additional harm to your important .GANDCRAB 5.1 files.

Also, keep in mind that viruses like GANDCRAB 5.1 ransomware also install Trojans and keyloggers that can steal your passwords and accounts. Scanning your computer with an anti-malware software will make sure that all of these virus components are removed and your computer is protected in the future.

What to Do If nothing works?

There is still a lot you can do. If none of the above methods seem to work for you, then try these methods:

  • Try to find a safe computer from where you can can login on your own line accounts like One Drive, iDrive, Google Drive and so on.
  • Try to contact your friends, relatives and other people so that they can check if they have some of your important photos or documents just in case you sent them.
  • Also, check if some of the files that were encrypted it can be re-downloaded from the web.
  • Another clever way to get back some of your files is to find another old computer, a flash drive or even a CD or a DVD where you may have saved your older documents. You might be surprised what will turn up.
  • You can also go to your email account to check if you can send any attachments to other people. Usually what is sent the email is saved on your account and you can re-download it. But most importantly, make sure that this is done from a safe computer and make sure to remove the virus first.

More tips you can find on our forums, where you can also asks any questions about your ransomware problem.

How to Report Ransomware to Authorities?

In case your computer got infected with a ransomware infection, you can report it to the local Police departments. It can help authorities worldwide track and determine the perpetrators behind the virus that has infected your computer. Below, we have prepared a list with government websites, where you can file a report in case you are a victim of a cybercrime:

Cyber-security authorities, responsible for handling ransomware attack reports in different regions all over the world:

Reports may be responded to in different timeframes, depending on your local authorities.

  1. steven

    hola buenas tardes, tengo virus grandcrab 5.1 extension .utxuoip y modifico mis archivos particionados, porque la unidad del sistema no la afecto porque la tengo congelada con deepfreeze pero todos los archivos de particiones los secuestro, e intentado recuperar a ver si el virus habia borrado, pero no encuentro ninguno, es como si simplemente modifico todos los archivos existentes y los encriptó, ayuda por favor

  2. Zeljko Zelenicic

    this is the note after I got infected with gandcrab V5.1
    And just hope counter tool for encryption might be made…

    LInk to notepad tht is in the encripted folders:

    1. Milena Dimitrova

      Hi there,

      Unfortunately there is no decrypter for this version of the ransomware. You can try alternative data restoration methods as described in the article, but there is no guarantee they would work.


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