This article has been created in order to explain what is the ransomware using the file extension __murzik@jabber.mipt.ru and how you can remove it and restore the files that have been encrypted on your computer.
A new ransomware infection, going by the name FLKR ransomware has been detected by security researchers. The malware’s main goal is to encrypt the files on your computer, leaving them to appear as if they are corrupt or malicious. In addition to this, the malware also adds the file extension __murzik@jabber.mipt.ru and ask victims to contact the cyber-crooks, using this anonymous e-mail address. The FLKR ransomware also leaves behind a ransom note type of file, called INSTRUCTIONS.txt with ransom instructions on how to make the payoff to get your files recovered back to their normal, working state. If your computer has been infected by the FLKR ransomware, we recommend that you read the following article and learn how to remove it from your PC and how to try and restore as many __murzik@jabber.mipt.ru encrypted files as possible.
Threat Summary
| Name | FLKR Ransomware |
| Type | Ransomware, Cryptovirus |
| Short Description | Variant of the FLKR ransomware family. Encrypts your files and holds them hostage until you pay ransom. |
| Symptoms | The files on your computer seem no longer able to be opened and they also have the file extension __murzik@jabber.mipt.ru. |
| Distribution Method | Spam Emails, Email Attachments, Executable files |
| Detection Tool |
See If Your System Has Been Affected by malware
Download
Malware Removal Tool
|
User Experience | Join Our Forum to Discuss FLKR Ransomware. |
| Data Recovery Tool | Windows Data Recovery by Stellar Phoenix Notice! This product scans your drive sectors to recover lost files and it may not recover 100% of the encrypted files, but only few of them, depending on the situation and whether or not you have reformatted your drive. |
FLKR Ransomware – Spread
For this ransomware virus to infect the maximum ammount of victims It may use similar methods like it’s predecessor. The malware may come via e-mail in the form of a malicious URL or attachment. The e-mails sent by the cyber-criminals may also pretend that the attachment is an important document and the user should open it. Here are some example of e-mail topics to best explain how FLKR ransomware may trick victims into opening it’s files:
- “Your eBay purchase has been dispatched.”
- “Your PayPal account has been suspended.”
- “There is suspicious activity on your BankAccount”
- “Deadline for paying your fine.”
Once victims are lured into openeing the attachment, the infection process of FLKR ransomware takes place.
FLKR Ransomware – Analysis
The FLKR ransomware infects your computer using malware obfuscation techniques that prevent your security software from detecting any malware infections. As soon as the infection takes place, the virus drops it’s malicious files which may have the same location as the previous version of the virus and also the same names:
→ C:\cpqsystem\rel1711\flkr.exe
C:\cpqsystem\rel1711\delmeflk.bat
C:\cpqsystem\rel1711\delmelaun.bat
C:\cpqsystem\rel1711\launcher.exe
INSTRUCT.txt
.bat
.exe
.tmp
After this is done, the FLKR ransomware virus may also attack the Windows Registry Editor by adding Windows registry entries in the following sub-keys:
→ HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\RunOnce
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\RunOnce
In addition to those, the ransomware may also drop it’s ransom note file on your computer, called “INSTRUCTIONS.txt”. It has the following contents:
Хотите расшифровать Ваши файлы? Пишите на джаббер (xmpp): murzik@jabber.mipt.ru (можете писать в оффлайн если нас нет в онлайне) Ваш PIN: {RANDOM}
FLKR Ransomware – Encryption Process
In order to encrypt the files on the victim’s computer, the FLKR ransomware may scan for the files that you often use. Most likely these appear to be:
- Documents.
- Video files.
- Audio files.
- Microsoft Office files.
- Adobe Reader files.
- Virtual drives.
- Images.
- Archives.
The malware goas as far as to skip encrypting the files in the following Windows directories so that you can still be able to use your PC:
- %Program Files%
- %Documents and Settings%
- %Intel%
- %Install%
- %cpqsystem%
After the encryption process has completed, the FLKR ransomware virus may leave the files with the file extension __murzik@jabber.mipt.ru and they may appear like the following image displays:
After the FLKR ransomware encrypts the files on your computer, the virus may also delete the back ups on your computer, by executing the following command in the background:
process call create “cmd.exe /c
vssadmin.exe delete shadows /all /quiet & bcdedit.exe /set {default}
recoveryenabled no & bcdedit.exe /set {default}
bootstatuspolicy ignoreallfailures”
Remove FLKR Ransomware and Restore Encrypted Files
In order for you to make sure that FLKR ransomware is fully gone from your computer you will need to isolate this malware before actually removing it. You can do the removal either manually or automatically by following the instructions underneath. Be advised that if manual removal is not something you feel confident in doing, security experts always recommend automatic removal of this virus by using an advanced anti-malware software. It will help you to remove this malware from your computer completely and make sure that real-time protection is ensured against future intrusive software.
If you want to restore files, that have ben encrypted by this ransomware virus, we recommend that you try out the alternative methods for file recovery underneath in step
“2. Restore files, encrypted by FLKR Ransomware”
They have been created in order to help you try and recover as many encrypted files by this malware as possible.
Ventsislav Krastev
Ventsislav is a cybersecurity expert at SensorsTechForum since 2015. He has been researching, covering, helping victims with the latest malware infections plus testing and reviewing software and the newest tech developments. Having graduated Marketing as well, Ventsislav also has passion for learning new shifts and innovations in cybersecurity that become game changers. After studying Value Chain Management, Network Administration and Computer Administration of System Applications, he found his true calling within the cybersecrurity industry and is a strong believer in the education of every user towards online safety and security.
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Attention! SensorsTechForum strongly recommends that all malware victims should look for assistance only by reputable sources. Many guides out there claim to offer free recovery and decryption for files encrypted by ransomware viruses. Be advised that some of them may only be after your money.
As a site that has been dedicated to providing free removal instructions for ransomware and malware since 2014, SensorsTechForum’s recommendation is to only pay attention to trustworthy sources.
How to recognize trustworthy sources:
- Always check "About Us" web page.
- Profile of the content creator.
- Make sure that real people are behind the site and not fake names and profiles.
- Verify Facebook, LinkedIn and Twitter personal profiles.
About the FLKR Ransomware Research
The content we publish on SensorsTechForum.com, this FLKR Ransomware how-to removal guide included, is the outcome of extensive research, hard work and our team’s devotion to help you remove the specific malware and restore your encrypted files.
How did we conduct the research on this ransomware?
Our research is based on an independent investigation. We are in contact with independent security researchers, and as such, we receive daily updates on the latest malware and ransomware definitions.
Furthermore, the research behind the FLKR Ransomware ransomware threat is backed with VirusTotal and the NoMoreRansom project.
To better understand the ransomware threat, please refer to the following articles which provide knowledgeable details.
References
1. How to Recognize Spam Emails with Ransomware
2. How Does Ransomware Encryption Work?
3. How to Decrypt Ransomware Files
4. Ransomware Getting Greedier and Bigger, Attacks Increase by 40%
5. 1 in 5 Americans Victim of Ransomware
- Guide 1: How to Remove FLKR Ransomware from Windows.
- Guide 2: Get rid of FLKR Ransomware from Mac OS X.
How to Remove FLKR Ransomware from Windows.
Step 1: Boot Your PC In Safe Mode to isolate and remove FLKR Ransomware
1. Hold Windows Key + R.
2. The "Run" Window will appear. In it, type "msconfig" and click OK.
3. Go to the "Boot" tab. There select "Safe Boot" and then click "Apply" and "OK".
4. When prompted, click on "Restart" to go into Safe Mode.
5. You can recognise Safe Mode by the words written on the corners of your screen.
Step 2: Uninstall FLKR Ransomware and related software from Windows
Here is a method in few easy steps that should be able to uninstall most programs. No matter if you are using Windows 10, 8, 7, Vista or XP, those steps will get the job done. Dragging the program or its folder to the recycle bin can be a very bad decision. If you do that, bits and pieces of the program are left behind, and that can lead to unstable work of your PC, errors with the file type associations and other unpleasant activities. The proper way to get a program off your computer is to Uninstall it. To do that:
1. Hold the Windows Logo Button and "R" on your keyboard. A Pop-up window will appear.
2. In the field type in "appwiz.cpl" and press ENTER.
3. This will open a window with all the programs installed on the PC. Select the program that you want to remove, and press "Uninstall"
Follow the instructions above and you will successfully uninstall most programs.
Step 3: Clean any registries, created by FLKR Ransomware on your computer.
The usually targeted registries of Windows machines are the following:
- HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run
- HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run
- HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\RunOnce
- HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\RunOnce
You can access them by opening the Windows registry editor and deleting any values, created by FLKR Ransomware there. This can happen by following the steps underneath:
1. Open the Run Window again, type "regedit" and click OK.
2. When you open it, you can freely navigate to the Run and RunOnce keys, whose locations are shown above.
3. You can remove the value of the virus by right-clicking on it and removing it.
Tip: To find a virus-created value, you can right-click on it and click "Modify" to see which file it is set to run. If this is the virus file location, remove the value.
Before starting "Step 4", please boot back into Normal mode, in case you are currently in Safe Mode.
This will enable you to install and use SpyHunter 5 successfully.
Step 4: Scan for FLKR Ransomware with SpyHunter Anti-Malware Tool
1. Click on the "Download" button to proceed to SpyHunter's download page.
2. After you have installed SpyHunter, wait for it to update automatically.
3. After the update process has finished, click on the 'Malware/PC Scan' tab. A new window will appear. Click on 'Start Scan'.
4. After SpyHunter has finished scanning your PC for any files of the associated threat and found them, you can try to get them removed automatically and permanently by clicking on the 'Next' button.
Video Guide for Automatic and Fast Removal
Step 5 (Optional): Try to Restore Files Encrypted by FLKR Ransomware.
Ransomware infections and FLKR Ransomware aim to encrypt your files using an encryption algorithm which may be very difficult to decrypt. This is why we have suggested a data recovery method that may help you go around direct decryption and try to restore your files. Bear in mind that this method may not be 100% effective but may also help you a little or a lot in different situations.
1. Download the recommended Data Recovery software by clicking on the link underneath:
Simply click on the link and on the website menus on the top, choose Data Recovery - Data Recovery Wizard for Windows or Mac (depending on your OS), and then download and run the tool.
Step 6: How to Restore Files Encrypted by Ransomware (Video Guide)
Get rid of FLKR Ransomware from Mac OS X.
Step 1: Uninstall FLKR Ransomware and remove related files and objects
1. Hit the ⇧+⌘+U keys to open Utilities. Another way is to click on “Go” and then click “Utilities”, like the image below shows:
2. Find Activity Monitor and double-click it:
3. In the Activity Monitor look for any suspicious processes, belonging or related to FLKR Ransomware:
4. Click on the "Go" button again, but this time select Applications. Another way is with the ⇧+⌘+A buttons.
5. In the Applications menu, look for any suspicious app or an app with a name, similar or identical to FLKR Ransomware. If you find it, right-click on the app and select “Move to Trash
”.
6. Select Accounts, after which click on the Login Items preference.
Your Mac will then show you a list of items that start automatically when you log in. Look for any suspicious apps identical or similar to FLKR Ransomware. Check the app you want to stop from running automatically and then select on the Minus (“-“) icon to hide it.
7. Remove any left-over files that might be related to this threat manually by following the sub-steps below:
- Go to Finder.
- In the search bar type the name of the app that you want to remove.
- Above the search bar change the two drop down menus to “System Files” and “Are Included” so that you can see all of the files associated with the application you want to remove. Bear in mind that some of the files may not be related to the app so be very careful which files you delete.
- If all of the files are related, hold the ⌘+A buttons to select them and then drive them to “Trash”.
In case you cannot remove FLKR Ransomware via Step 1 above:
In case you cannot find the virus files and objects in your Applications or other places we have shown above, you can manually look for them in the Libraries of your Mac. But before doing this, please read the disclaimer below:
1: Click on "Go" and Then "Go to Folder" as shown underneath:
2: Type in "/Library/LauchAgents/" and click Ok:
3: Delete all of the virus files that have similar or the same name as FLKR Ransomware. If you believe there is no such file, do not delete anything.
You can repeat the same procedure with the following other Library directories:
→ ~/Library/LaunchAgents
/Library/LaunchDaemons
Tip: ~ is there on purpose, because it leads to more LaunchAgents.
Step 3 (Optional): Try to Restore Files Encrypted by FLKR Ransomware.
Ransomware infections and FLKR Ransomware aim to encrypt your files using an encryption algorithm which may be very difficult to decrypt. This is why we have suggested a data recovery method that may help you go around direct decryption and try to restore your files. Bear in mind that this method may not be 100% effective but may also help you a little or a lot in different situations.
1. Download the recommended Data Recovery software by clicking on the link underneath:
Simply click on the link and on the website menus on top, choose Data Recovery - Data Recovery Wizard for Windows or Mac (depending on your OS), and then download and run the tool.
FLKR Ransomware FAQ
What is FLKR Ransomware ransomware and how does it work?
FLKR Ransomware is a ransomware infection - the malicious software that enters your computer silently and blocks either access to the computer itself or encrypt your files.
Many ransomware viruses use sophisticated encryption algorithm how to make your files inaccessible. The goal of ransomware infections is to demand that you pay a ransom payment to get access to your files back.
How does FLKR Ransomware ransomware infect my computer?
Via several ways.FLKR Ransomware Ransomware infects computers by being sent via phishing e-mails, containing virus attachment.
This attachment is usually masked as an important document, like an invoice, bank document or even a plane ticket and it looks very convincing to users.
After you download and execute this attachment, a drive-by download occurs and your computer is infected with the ransomware virus.
Another way, you may become a victim of FLKR Ransomware is if you download a fake installer, crack or patch from a low reputation website or if you click on a virus link. Many users report getting a ransomware infection by downloading torrents.
How to open .FLKR Ransomware files?
You can't. At this point the .FLKR Ransomware files are encrypted. You can only open them once they are decrypted.
Decryptor did not decrypt my data. What now?
Do not panic and backup the files. If a decryptor did not decrypt your .FLKR Ransomware files successfully, then do not despair, because this virus is still new.
One way to restore files, encrypted by FLKR Ransomware ransomware is to use a decryptor for it. But since it's a new virus, advised that the decryption keys for it may not be out yet and available to the public. We will update this article and keep you posted as soon as this decryptor is released.
How Do I restore ".FLKR Ransomware" files (Other Methods)?
Yes, sometimes files can be restored. We have suggested several file recovery methods that could work if you want to restore .FLKR Ransomware files.
These methods are in no way 100% guarantee that you will be able to get your files back. But if you have a backup, your chances of success are much greater.
How do I get rid of FLKR Ransomware ransomware virus?
The safest way and the most efficient one for the removal of this ransomware infection is the use a professional anti malware software. It will scan for and locate FLKR Ransomware ransomware and then remove it without causing any additional harm to your important .FLKR Ransomware files.
Also, keep in mind that viruses like FLKR Ransomware ransomware also install Trojans and keyloggers that can steal your passwords and accounts. Scanning your computer with an anti-malware software will make sure that all of these virus components are removed and your computer is protected in the future.
What to Do If nothing works?
There is still a lot you can do. If none of the above methods seem to work for you, then try these methods:
- Try to find a safe computer from where you can can login on your own line accounts like One Drive, iDrive, Google Drive and so on.
- Try to contact your friends, relatives and other people so that they can check if they have some of your important photos or documents just in case you sent them.
- Also, check if some of the files that were encrypted it can be re-downloaded from the web.
- Another clever way to get back some of your files is to find another old computer, a flash drive or even a CD or a DVD where you may have saved your older documents. You might be surprised what will turn up.
- You can also go to your email account to check if you can send any attachments to other people. Usually what is sent the email is saved on your account and you can re-download it. But most importantly, make sure that this is done from a safe computer and make sure to remove the virus first.
More tips you can find on our forums, where you can also asks any questions about your ransomware problem.
How to Report Ransomware to Authorities?
In case your computer got infected with a ransomware infection, you can report it to the local Police departments. It can help authorities worldwide track and determine the perpetrators behind the virus that has infected your computer. Below, we have prepared a list with government websites, where you can file a report in case you are a victim of a cybercrime:
Cyber-security authorities, responsible for handling ransomware attack reports in different regions all over the world:
- Germany - Offizielles Portal der deutschen Polizei
- United States - IC3 Internet Crime Complaint Centre
- United Kingdom - Action Fraud Police
- France - Ministère de l'Intérieur
- Italy - Polizia Di Stato
- Spain - Policía Nacional
- Netherlands - Politie
- Poland - Policja
- Portugal - Polícia Judiciária
- Greece - Cyber Crime Unit (Hellenic Police)
- India - Mumbai Police - CyberCrime Investigation Cell
- Australia - Australian High Tech Crime Center
Reports may be responded to in different timeframes, depending on your local authorities.